What Jobs are available for Employee Experience Coordinator in Canada?

Job Description

Be the First Face of Exceptional Service.

MK Auto Group is a leader in collision repair, known for delivering outstanding service and top-quality repairs. We’re looking for a professional and personable Client Experience Coordinator (CEC) who thrives in a customer-focused, fast-paced environment.

If you’re passionate about creating a smooth and positive experience for clients during a stressful time, this is the opportunity for you.

Your Role:
As a CEC, you’ll be the primary point of contact for customers throughout the repair process. From greeting customers to coordinating repair timelines, your role is key to building trust and ensuring satisfaction.

Key Responsibilities:

• Greet customers warmly and professionally in person and over the phone.
• Guide customers through the collision repair process.
• Schedule appointments and manage repair bookings.
• Coordinate with estimators, technicians, and insurance providers.
• Provide updates to customers on repair status.
• Handle documentation, invoicing, and file processing.
• Maintain a clean and welcoming front office environment.
• Support the team with administrative tasks as needed.

What You Bring:

• Previous experience in a customer service or administrative role (automotive or collision industry an asset).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Positive attitude and a commitment to delivering a great customer experience.
• Proficiency with Microsoft Office; familiarity with Mitchell or other repair systems is an asset.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent required.
• Valid driver's license and clean driving records.

Why Join MK Auto Group?

• Be part of a team that’s passionate about quality and care.
• Comprehensive benefits and competitive compensation that includes:
  • Employee assistance programs.
  • Extended Health & Dental coverage.
  • RRSP matching up to 5%.
  • Paid vacation.
  • Daycare Reimbursement –up to $100/month per family.
  • Tool & Safety Boot Reimbursement –up to $150/year.
  • Employee discounts on automotive services.
  • Tuition reimbursement for trade certification.
• Ongoing support for learning and growth.
• Modern, professional facility with a customer-first culture.
• Opportunities to grow within a well-established and expanding group.

At MK Auto Group, we don’t just offer jobs — we help you grow a career. We are committed to supporting our team members both professionally and personally.

Apply Now!
Send your resume to
Only those selected for an interview will be contacted.

MK Auto Group is a dynamic and expanding organization made up of leading automotive companies specializing in collision repair, vehicle servicing, and custom styling. Our team of over 250 dedicated professionals proudly supports a growing network that includes CARSTAR Collision facilities, Country Hills Collision, Force Auto Styling, Calgary Rim Repair, and Elboya Mechanical.From expert repairs to complete vehicle transformations, MK Auto Group is committed to innovation, quality, and excellence in every aspect of the automotive experience.

Job Description

Be the First Face of Exceptional Service:

MK Auto Group is a leader in collision repair, known for delivering outstanding service and top-quality repairs. At our Northwest Intact Service Centre, we’re looking for a professional and personable Client Experience Coordinator (CEC) who thrives in a customer-focused, fast-paced environment.

If you’re passionate about creating a smooth and positive experience for clients during a stressful time, this is the opportunity for you.

Your Role:
As a CEC, you’ll be the primary point of contact for customers throughout the repair process. From greeting customers to coordinating repair timelines, your role is key to building trust and ensuring satisfaction.

Key Responsibilities:

• Greet customers warmly and professionally in person and over the phone.
• Guide customers through the collision repair process.
• Schedule appointments and manage repair bookings.
• Coordinate with estimators, technicians, and insurance providers.
• Provide updates to customers on repair status.
• Handle documentation, invoicing, and file processing.
• Maintain a clean and welcoming front office environment.
• Support the team with administrative tasks as needed.

What You Bring:

• Previous experience in a customer service or administrative role (automotive or collision industry an asset).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Positive attitude and a commitment to delivering a great customer experience.
• Proficiency with Microsoft Office; familiarity with Mitchell or other repair systems is an asset.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent required.
• Valid driver's license and a clean driving records

Why Join MK Auto Group?:

• Be part of a team that’s passionate about quality and care.
• Comprehensive benefits and competitive compensation that includes:
  • Employee assistance programs;
  • Extended Health & Dental coverage.
  • RRSP matching up to 5%.
  • Paid vacation.
  • Daycare Reimbursement –up to $100/month per family.
  • Tool & Safety Boot Reimbursement –up to $150/year.
  • Employee discounts on automotive services.
  • Tuition reimbursement for trade certification.
• Ongoing support for learning and growth.
• Modern, professional facility with a customer-first culture.
• Opportunities to grow within a well-established and expanding group.

At MK Auto Group, we don’t just offer jobs — we help you grow a career. We are committed to supporting our team members both professionally and personally.

Apply Now.
Send your resume to
Only those selected for an interview will be contacted.

MK Auto Group is a dynamic and expanding organization made up of leading automotive companies specializing in collision repair, vehicle servicing, and custom styling. Our team of over 250 dedicated professionals proudly supports a growing network that includes CARSTAR Collision facilities, Country Hills Collision, Force Auto Styling, Calgary Rim Repair, and Elboya Mechanical.From expert repairs to complete vehicle transformations, MK Auto Group is committed to innovation, quality, and excellence in every aspect of the automotive experience.

Job Description

About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is looking for a Guest Experience Coordinator to help with day-to-day retail customer experience operations and admin support! If you are a self-starter who loves helping customers, building process and developing systems to provide exemplary customer experience, we'd love to hear from you.

In this position, you will define the retail experience for customers and ensure that standards are being met across our customer facing teams. Working alongside our field operations and revenue team, you will strive for operational excellence with all pre and post administrative duties in addition to all verbal communication with customers.

What you'll do:

• Greet guests and guide them through the Clutch buying/selling journey
• Monitor visitor access and oversee daily guest operations
• Own day-to-day guest interactions at the Clutch facilities to deliver a delightful customer experience, you will be the glue between the Revenue, Sell-to-Clutch and Field Operations team
• Be a customer service champion and liaise our operations team to address any post-delivery customer requirements without compromising Clutch's best-in-class customer experience
• Assist in administrative, clerical and deal funding tasks
• Maintain a clean, presentable front desk and customer waiting area

All About You:

• Must have a valid Nova Scotia Class 5 License with a clean driving record for the past 3 years and must be able to provide a clean driver's abstract
• 2+ years of experience in customer service/experience or retail management
• Proven attention to detail and a process oriented mindset
• Familiarity with software/tech platforms used to manage/measure processes (e.g., Google Sheets, Airtable, Hubspot)
• Ability to efficiently organize time and manage priorities
• Ability to work in a dynamic, fast paced and high-volume environment
• Comfortable working 100% on-site at our 20 Duke St, Bedford facility
• Flexible schedule and are open to working evenings and weekends

Why you'll love it at Clutch:

• Autonomy & ownership -- create your own path, and own your work.
• Competitive compensation!
• Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email

Job Description

Salary:

CLIENT EXPERIENCE COORDINATOR

INVEST OTTAWA VENTURE DEVELOPMENT TEAM,EARLY STAGE PROGRAMS

Do you love the idea of working withstart-ups? Do you get inspired by helping others succeed? Are you interested in helping build an amazing community?

JOB SUMMARY:

Invest Ottawa requires a qualified, energetic and flexible Jack/Jill of all traits to fill an exciting position in a fast-paced and dynamic entrepreneurial workspace. The ideal candidate must be personable, have excellent communication skills, be a master of multi-tasking andproactivelytake on new projects and initiatives.

Reporting to the Senior Manager, Early Stage Programs, you will ensure our startups are leveraging Invest Ottawas business acceleration programs and services to maximize their potential (from the IO Pre-Accelerator to new programs such as SheBoot). As the first point of contact for early-stage tech companies, you will be involved in setting the culture and making pivotal suggestions for programming improvements and event coordination to engage the ecosystem in a meaningful and impactful way.

• 10 days per month required in the office at Bayview Yards
• Corporate Pay Band B: $49,600 - $4,400
• Hiring Salary Range: 50,000- 55,000
• Reason for opening: Vacancy in the existing role
  

KEY RESPONSIBILITIES:

• Support Invest Ottawa client companies from onboarding through program completion, including engagement withadvisors
• Update client information, progress, and key metrics in Microsoft Dynamics
• Lead Ignition and early stage events/workshops: manage communications, RSVP lists, food & beverage and technical needs
  
• Identify and recruit clients forvarious early-stage programs
  
• Assist in administrative duties (example: coordinatingadvisorand client meetings, creating surveys, completing expense reports, etc. )
  
• Make programming and event recommendations to Venture Development management based onclient surveys,observations and client conversations
• Manage relationships with key stakeholders in the Ottawa entrepreneurial ecosystem
• Represent the Venture Development team at community events
  
• Be the Chief Everything Officer (CEO), find opportunity in every task and support the company and team
  
  

DESIRED SKILLS & EXPERIENCE:

• Post-secondary education in business management, operations, event management or related discipline

• Conducts business in a professional manner at all times, leading by example with a positive team attitude in all aspects
• Strong commitment to providing exceptional customer experiences for clients, visitors and industry partners
• Clear verbal and written communication skills
• Attention to detail with a strong willingness to learn
• Assertive, confident, flexible, and thrives under pressure

• Excellent organizational, trouble-shooting, and interpersonal skills
• A self-starter that can work under minimal supervision
• Hybrid role meaning some days in the office, some days at home- best of both worlds!

Do you have some of these skills but maybe not all? We still encourage you to apply as we would love to review your unique application and learn more about you! Invest Ottawa is strongly committed to promote equity, diversity, and inclusion in the workplace. We invite and encourage applications from all qualified individuals, including members of racialized groups, Indigenous peoples, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Invest Ottawa and Bayview Yards are determined to provide a barrier-free work environment, starting with the hiring process. If you require accommodation during any phase of the evaluation process, please contact to request specialized accommodation. Do know, all information received in relation to accommodation will be kept confidential.

At Invest Ottawa and Bayview Yards, we are focused on doing better and committed to leading by example because its whats best for us, our culture and our community.

Job Description

About Us Align is a wellness-focused, podiatric movement clinic, nestled in South Mississauga's King Forrest community, and has been voted Reader's Choice Best Footcare Clinic for 11 years in a row. We combine medical foot care with a luxury retail experience to help our clients move and feel their best in a modern, supportive environment.

The Role We are looking for a highly organized and personable Client Experience Coordinator to be the face of our clinic. Your primary goal is to manage our client journey and appointment schedule, ensuring a seamless and positive experience for everyone who walks through our doors.

Key Responsibilities

• Serve as the main point of contact for clients, managing all appointment bookings via in-person, as well as phone and online channels.
• Greet clients, provide clinic tours, and create a welcoming, professional atmosphere.
• Process payments, manage daily cash reconciliation, and assist with insurance billing.
• Educate clients on our services and assist them in our boutique footwear section.
• Maintain client relationships through clear and proactive communication.
  

The Ideal Candidate

• Proven experience in a client-facing role (e.g., high-end retail, medical administration, hospitality) and demonstrated ability to create and develop lasting and meaningful client relationships.
• Extremely organized and competent, with a keen eye for detail.
• Tech-savvy, proficient with booking software and Microsoft Office (typing speed 45+ wpm).
• Embodies our core values of love, longevity, community, excellence and innovation, and our teamwork tenets of positivity, mutual respect, and open communication.
• An interest in fashion, health, and wellness is essential. A movement enthusiast with a love for healthy fashion is ideal.
  

What We Offer

• Starting wage: $19 - $23 per hour.
• A comprehensive benefits plan, paid vacation and personal days.
• Ongoing support from your leadership team, focused on your success, with opportunities for a career roadmap for promotion from within.
• A dynamic, close and supportive team in a bright, modern, luxury environment.
• Gratis and generous employee discounts on healthy designer footwear, custom fit with Align Orthotics
• Opportunity for Employee Profit Sharing Program if eligible.
  

To Apply, please submit your resume and video questionnaire.
In the video, we are looking for someone who exudes the welcoming energy you would bring to our cherished clients.
We truly appreciate the time you take to share your application with us. We will only be able to personally reply if you are chosen as a potential candidate.

Job Description

The Village at St Clair, Located in Windsor, Ontario is looking for a Full-time Team Experience Coordinator (TEC) who will provide recruitment and onboarding support to the leadership team.

How Schlegel Villages supports our Team Members:

You can be you while being part of our Family!

• Competitive salary, and benefits;
• Significant opportunities for Growth and Development: Our Leaders come from within;
• Ongoing Team Member Appreciation incentives and generous rewards and recognition;
• Extended Health Benefits & Retirement Savings;
• Individualized Assistance for Team Member Education and Development;
• Loans and Scholarships to help our team members realize their greatest potential;
• Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
• A Unique Family Culture: Every Person in Every Village is a branch of our Family Tree

Job Responsibilities:

Recruitment:

• Connect with village leaders to obtain village vacancies requiring external recruitment efforts.
• Keep track of village vacancies to begin external recruitment process.
• Go through the candidate's resumes and schedule the first interviews and forward the notes to hiring leader for 2nd interviews.
• When requested by leader, coordinate 2nd interviews with candidates.
  • Either facilitate the interview themselves if requested by hiring leader.
  • Support the leader in the facilitation of the 2nd interview.
  • Follow up with the leader if the candidate is being declined.
• Support leaders in hiring team members.
  • Confirm verbal offer has been made, or extend verbal offer.
  • Confirm contract details (i.e. rate, neighborhood, FT/PT/Temp/Casual) from leader to start the contract extension process.

Onboarding:

• Facilitate First Day at the Village for new team members.
  • Schedule lifts and transfers training with Kinesiologist.
  • Check outstanding Crossroads mandatory training status, and follow up with Team Member to offer assistance if required.
  • Collect outstanding documents (i.e. Vulnerable sector check, TB test) and upload into Crossroads.
  • Schedule leaders to meet their new team member, and provide on the job training schedule.
  • Provide Team member with village tour, uniform, name tag etc.
  • Set Team Member’s up with UKG, Book Jane, Web Clock Apps.

Supporting Responsibilities:

• Work closely with village leaders to identify staffing requirements/Village vacancies and ensure the requirements are communicated to the leaders.
• Attend weekly recruitment meeting with Village.
• Following up with Leaders regarding applicants.
• Track candidates at the village level and update candidate tracking and HRIS as needed.
• Other responsibilities may include supporting career fairs onsite, interviewing walk-in candidates, conducting first round interviews when required.
• All other duties as assigned to ensure an excellent customer service experience to our villages and candidates.

Knowledge, Skills, Abilities:

• Strong computer skills: MS email and teams, ability to quickly learn HRIS tracker, ability to use MS excel to enter and export data, ability to train new team members on using various digital platforms.
• Extremely well organized, ability to manage multiple demands and competing priorities with accuracy; able to follow up and track follow ups with leaders and candidates.
• Work well independently, and as part of a team; ability to problem solve and ask questions.
• Strong interpersonal skills; able to communicate effectively with candidates, the recruitment team, and village leaders.
• Comfortable facilitating small group orientations.

Job Description

About Us Align is a wellness-focused, podiatric movement clinic, now with a brand new flagship in the heart of Toronto's financial district. We combine medical foot care with a luxury retail experience to help our clients move and feel their best in a modern, supportive environment.

The Role We are looking for a highly organized and personable Client Experience Coordinator to be the face of our clinic. Your primary goal is to manage our client journey and appointment schedule, ensuring a seamless and positive experience for everyone who walks through our doors.

Key Responsibilities

• Serve as the main point of contact for clients, managing all appointment bookings via in-person, as well as phone and online channels.
• Greet clients, provide clinic tours, and create a welcoming, professional atmosphere.
• Process payments, manage daily cash reconciliation, and assist with insurance billing.
• Educate clients on our services and assist them in our boutique footwear section.
• Maintain client relationships through clear and proactive communication.

Qualifications

• Proven experience in a client-facing role (e.g., high-end retail, medical administration, hospitality).
• Exceptional communication and interpersonal skills with a positive, upbeat attitude.
• Extremely organized with a keen eye for detail.
• Tech-savvy, proficient with booking software and Microsoft Office (typing speed 45+ wpm).
• An interest in fashion, health, and wellness is essential.

What We Offer

• Starting wage: $19 - $23 per hour.
• A comprehensive benefits plan if you qualify, as well as paid vacation and personal days.
• Opportunities for career growth, training, and an employee profit-sharing program.
• A dynamic and supportive team in a modern, luxury environment.
• Generous employee discounts on designer footwear, orthotics, and partner brands.
  

To Apply, please submit your resume and video questionnaire.
In the video, we are looking for someone who exudes the welcoming energy you would bring to our cherished clients.
We truly appreciate the time you take to share your application with us. We will only be able to personally reply if you are chosen as a potential candidate.

Job Description

Hospitality-first role with cross-functional projects in Finance, IT, or Marketing your pathway to grow within three distinct business units.

Situated on the beautiful UBC campus in Vancouver, where Carey has served students and churches for over six decades, Carey Theological College is undergoing an ambitious transformation. This is not a traditional institutional postingit's a call to help rebuild something that matters. Carey is repositioning itself with the boldness of a startup, but the foundation of a historic, conservative evangelical tradition. We are re-establishing our identity around theological clarity, classical formation, and the unchanging truths of Scripture.

We are looking for those who are battle-testedboth spiritually and professionally. People who will not drift, who lead with conviction, and who are energized by the hard, often unseen work of rebuilding systems, culture, and mission. This is a role for builders, not maintainers. For those who want to leave behind institutional drift and help shape a place where truth matters.

This is not a traditional front desk position it's a unique entry point into the organization with a clear pathway to grow. All Guest Experience & Operations Coordinators begin with hospitality as their foundation , welcoming guests and residents, ensuring a seamless front desk experience, and supporting day-to-day operations across our three business units: the College, the Residences, and the Carey Centre.

From there, you will take on special projects and assignments in a specialization track aligned with your skills and interests. Whether assisting with bookkeeping and reconciliations (Finance Track ), providing network and systems support (IT & Systems Track ), or contributing to marketing and communications initiatives (Marketing & Advancement Track ), you'll gain valuable cross-department experience while building a broad base of skills.

This role is ideal for a recent university graduate with some work experience who thrives in a guest-facing environment, enjoys variety, and is eager to learn from experienced managers while supporting multiple areas of the organization.

• Warmly welcome and assist hotel guests, residents, and visitors during check-in/check-out.
  
• Issue keys (Goki), parking permits, and meal tickets (Square) as needed.
  
• Respond to inquiries via phone, email (Freshdesk), or in person.
  
• Support student move-in/move-out logistics in collaboration with residence staff.
  
• Track and distribute mail and packages for students and residents.
  

• Maintain reservation and occupancy tracking through MEWS (property management system).
  
• Process and reconcile payments through Square, Populi, and other digital tools.
  
• Keep accurate records of check-ins, check-outs, and payment status.
  
• Coordinate with housekeeping and facilities to address requests or maintenance issues.
  
• Update signage and ensure communal spaces remain guest-ready.

• Operate and support digital systems including:
  
  • MEWS guest and residence bookings.
    
  • Goki digital key access.
    
  • Square front desk payments and meal tickets.
    
  • Populi student financial transactions.
    
  • Freshdesk help ticket management and communication.
    
• Monitor and triage incoming help requests to internal teams.
  

In addition to hospitality responsibilities, each Coordinator will support a manager in one of three areas:

1. Finance Track bookkeeping, reconciliations, and expense tracking.
   
2. IT & Systems Track network troubleshooting, access management, and help desk support.
   
3. Marketing & Advancement Track content creation, communications, and event promotion.
   

• A personal commitment to the Lordship of Jesus Christ and a life shaped by biblical truth, spiritual maturity, and alignment with the Classical Protestant Tradition.
  
• Demonstrated love for the Church and a calling to serve in a Christ-centered, discipleship-focused institution.
• Resonance with Carey's mission and desire to contribute to a culture of formation, faithfulness, and theological clarity.

• Deliver exceptional service to guests, students, and colleagues with professionalism and grace.
  
• Receive coaching, learn new tools, and contribute to process improvement.
• Identify inefficiencies and propose solutions to improve workflows.

• Bachelor's degree required; ideally in business, communications, hospitality management, IT, or a related field.
  
• 13 years of work experience in hospitality, customer service, administration, or a related professional environment.
  
• Experience with digital platforms and online tools (e.g., MEWS, Square, Populi) is an asset.
  
• Strong written and verbal communication skills; able to interact confidently with diverse stakeholders.
  
• Proven ability to learn quickly, manage multiple priorities, and adapt to changing needs.
  

• Full-Time (37.5 hrs/week) and Part-Time options available.
  
• Shifts may include mornings, evenings, or weekends based on operational needs.

We are seeking a dynamic and experienced Manager of Human Resources to join our team at Twilio. This role plays a crucial part in shaping our company culture, driving employee engagement, and fostering a positive work environment.

• Develop and implement HR strategies and initiatives aligned with the overall business goals
• Oversee recruitment and onboarding processes
• Manage employee relations, performance management, and training programs
• Ensure compliance with labor regulations and company policies
• Lead and mentor the HR team to deliver high-quality services

• Bachelor's degree in Human Resources or related field
• Proven work experience as an HR Manager or similar role
• Strong knowledge of HR functions and best practices
• Excellent communication and interpersonal skills
• Ability to handle confidential information with integrity

Joining Twilio means being part of a diverse and inclusive team that values innovation and collaboration. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth. Thanks