1,108 Employee Services jobs in Canada

Job Description

Where operational excellence meets employee experience!

Are you passionate about delivering efficient and delightful employee experiences? At Coveo, we believe that internal experiences should be just as seamless as the products we build. As our Manager, HR Shared Services, you'll lead the team behind the operational backbone of our People function, covering everything from immigration, leave management, compliance, onboarding, offboarding, employee movements, to our employee helpdesk, and beyond.

From system automation to AI-powered improvements, your work will enhance service delivery, reduce complexity, and help both our employees and HR team move faster, smarter, and with greater clarity.

• Lead the global Shared Services team, composed of 3 HR specialists, ensuring timely and accurate support for employees across all HR operational touchpoints.
• Continuously optimize the onboarding experience to ensure every new Coveo employee feels welcomed, supported, and ready to contribute.
• Collaborate with cross-functional teams to improve our HR and ticketing systems, and business processes with a focus on automation, clarity, and impact.
• Own and improve employee-facing HR documentation to ensure clear, accessible, and up-to-date resources.
• Drive continuous improvement initiatives across Shared Services operations, ensuring our practices scale with Coveo's global growth.
• Act as an internal expert and escalation point for complex operational questions and process optimization.

• 5+ years of experience in human resources, including roles in Shared Services, HR operations, or system implementation.
• Proven leadership experience with the ability to coach and develop high-performing teams.
• Strong project management skills and a track record of delivering process improvements.
• Excellent knowledge of HR systems and service delivery models, especially in fast-growing or global tech environments.

• A deep understanding of Workday or other HRIS platforms, and a curiosity about how AI can transform HR operations.
• A mindset rooted in user experience and operational excellence.
• Comfort navigating ambiguity and shifting priorities in a dynamic business.
• Bilingual in French and English to support our global teams.

Do you think you can bring this role to life? Or add your own color? You don't need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

#li-hybrid

English

Work must be completed at the physical location. There is no option to work remotely.

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Job Description

About Securiguard

At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors

About the role

The role of the Client Services Manager is to lead, manage, and support the day-to-day operations and service delivery for the Pacific Region. This position is responsible for ensuring exceptional client satisfaction, operational efficiency, and employee performance across multiple sites. The Client Services Manager will oversee scheduling, compliance, training, and incident response, while also maintaining strong communication with both clients and frontline staff. This role plays a key part in ensuring contractual obligations are met and in supporting regional performance goals through hands-on leadership and strategic oversight.

The day to day:

• Build and nurture client relationships by becoming a trusted security and safety solutions advisor, actively involved in all aspects of account management.
• Oversee a strategic portfolio of accounts, ensuring service excellence, contract compliance, and regular on-site presence.
• Develop and implement security solutions tailored to client needs, including risk reduction strategies and optimized coverage plans.
• Ensure compliance with all contractual and legislative requirements.
• Manage new business start-ups, including seamless transition planning and execution.
• Take charge of incident response and provide leadership during critical situations.
• Establish and monitor KPIs, delivering consistent reporting to drive performance.
• Negotiate contract renewals and rate increases with existing clients.
• Ensure all shifts are staffed with trained and qualified security professionals.

Knowledge:

• Legislation - Relevant government and security legislation in British Columbia
• Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
• Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control

What You Bring

• Proven leadership experience with a track record of building and leading high-performing teams.

• Successful applicants must have a minimum of 3 to 5 years' security operations experience in a managerial capacity in the Security environment

• A history of success in client relationship management, problem-solving, and business development.
• Strong operational experience, including the management of large teams across multiple sites.
• Excellent communication, interpersonal, and team collaboration skills.
• The ability to remain calm under pressure, exercising sound judgment and a hands-on problem-solving approach.
• Experience drafting policies, procedures, reports, business cases, and duty rosters.
• Proficiency in Microsoft Office and strong organizational and analytical abilities.
• A valid Class 5 BC Driver's License and access to a vehicle for travel between client sites.
• An understanding of financial and cost drivers in the security industry.
• Sales or management training (an asset).

Why Join Us?

We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.

At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.

At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

At Securiguard, you'll be part of a team that values collaboration, innovation, and employee growth. This is more than just an administrative role-it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment.

Ready to join the team? Apply today!

Scope of Duties and Responsibilities of a Support Specialist

A Support Specialist plays a critical role in ensuring that organizational operations run efficiently by providing assistance across various departments. The scope of this role may vary depending on the industry, but it generally involves offering administrative, technical, or customer-focused support to enhance productivity and service delivery.

Key responsibilities include responding to internal and external inquiries, resolving issues promptly, and escalating complex problems to the appropriate departments when necessary. Support Specialists often manage documentation, update records, and maintain organized filing systems, both digital and physical. They may also assist with scheduling, coordinating meetings, preparing reports, and ensuring effective communication between staff and clients.

In many organizations, Support Specialists are also tasked with onboarding new employees, guiding them through procedures, and providing ongoing assistance. Technical support roles may involve troubleshooting system or software issues, maintaining databases, and ensuring compliance with IT and company policies.

The position requires strong communication skills, problem-solving abilities, and proficiency in relevant tools or software. Ultimately, Support Specialists act as a bridge between teams and stakeholders, contributing to a seamless workflow and improving overall organizational efficiency.

Job Description

Field Services
Full Time

Are you a motivated and passionate individual, eager to advance your career? As one of Canada’s leading Mechanical/Electrical engineering firms, INVIRO is looking for a dedicated team member to join our growing team. Working with us means you'll be part of a close-knit team, tackling diverse and challenging projects in the ICI sector, with ample opportunities for professional growth and development.

Why INVIRO?
At INVIRO, we pride ourselves on fostering a supportive work environment. Our office, which is WELL Health-Safety Certified, is designed to promote a safe and healthy atmosphere where every team member can thrive. Joining INVIRO means becoming part of a family that values your contributions and is dedicated to achieving collective excellence. We are excited to see what you bring to our team!

Duties and Responsibilities:

• Travel within the Calgary area to visually inspect mechanical (HVAC & plumbing) building systems in the commercial/retail industry.
• Analyze, diagnose, recommend and provide technical support for mechanical equipment.
• Conduct and attend site visits. Including but not limited to, site verifications, inspections and meetings.
• Read and interpret product specifications and experience in working with building specifications, drawings and designs.
• Effectively manage time to ensure all necessary deadlines are met.
• Prepare detailed and accurate reports and document inspection results.
• Understand national and provincial building codes across Canada.
• Provides technical support as requested.
• Other duties as assigned. 

Qualifications and Requirements :

• Post-secondary degree or diploma in related discipline.
• Minimum of 10 years’ experience in the commercial/industrial sector.
• The ability to be flexible with regards to work location and work schedule is a must, including the ability to travel away from home.
• A valid driver’s license with a clean driving record and must have a vehicle.
• Knowledge of the Alberta Building Code, Alberta Building Code Act, and other applicable legislation/construction standards. 
• Ability to read, review and interpret plans, drawings, specifications, codes and by-laws.
• Experience in setup and maintenance would be considered an asset.
• Knowledge of computer systems and software such as Office Suite.
• Strong interpersonal skills and the ability to build relationships with others.
• Ability to handle confidential and sensitive information with discretion and tact.
• Ability to plan, organize and manage work with minimal supervision and complete assigned duties accurately and within timelines.
• Knowledge of electrical systems is an asset. 

• Type: Full-time
• Location:  Calgary, Alberta
• Eligibility: Applicants must be eligible to work in Canada.

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Job Description

Field Services
Full-Time

Are you a motivated and passionate individual, eager to advance your career? As one of Canada’s leading Mechanical/Electrical engineering firms, INVIRO is looking for a dedicated team member to join our growing team. Working with us means you'll be part of a close-knit team, tackling diverse and challenging projects in the ICI sector, with ample opportunities for professional growth and development.

Why INVIRO?
At INVIRO, we pride ourselves on fostering a supportive work environment. Our office, which is WELL Health-Safety Certified, is designed to promote a safe and healthy atmosphere where every team member can thrive. Joining INVIRO means becoming part of a family that values your contributions and is dedicated to achieving collective excellence. We are excited to see what you bring to our team!

Duties and Responsibilities:

• Travel within the GTA and across Canada to visually inspect mechanical (HVAC & plumbing) building systems in the commercial/retail industry.
• Analyze, diagnose, recommend and provide technical support for mechanical equipment.
• Conduct and attend site visits. Including but not limited to, site verifications, inspections and meetings.
• Read and interpret product specifications and experience in working with building specifications, drawings and designs.
• Effectively manage time to ensure all necessary deadlines are met.
• Prepare detailed and accurate reports and document inspection results.
• Understand national and provincial building codes across Canada.
• Provides technical support as requested.
• Other duties as assigned. 

Qualifications and Requirements :

• Post-secondary degree or diploma in related discipline.
• Minimum of 10 years’ experience in the commercial/industrial sector.
• The ability to be flexible with regards to work location and work schedule is a must, including the ability to travel away from home.
• A valid driver’s license with a clean driving record and must have a vehicle. 
• Refrigeration/HVAC Journeyman certification (Red Seal) is an asset.
• Gas Fitter 1 license is an asset. 
• Knowledge of the Ontario Building Code, Ontario Building Code Act, and other applicable legislation/construction standards.
• Ability to read, review and interpret plans, drawings, specifications, codes and by-laws.
• Experience in setup and maintenance would be considered an asset.
• Knowledge of computer systems and software such as Office Suite.
• Strong interpersonal skills and the ability to build relationships with others.
• Excellent written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion and tact.
• Ability to plan, organize and manage work with minimal supervision and complete assigned duties accurately and within timelines.
• Physically capable of performing required duties and ability to work in all weather conditions.

Position Details:

• Type: Full-time
• Location: Scarborough, Ontario
• Eligibility: Applicants must be eligible to work in Canada

How to Apply:
Interested candidates should submit their application for consideration. While we appreciate all applications, only those selected for an interview will be contacted.

Accommodation Notice:
We are committed to ensuring an inclusive recruitment process. If you require any accommodations during the recruitment process, please let us know. We will work with you to ensure your needs are met while keeping all details strictly confidential.

Each qualified applicant will receive consideration for employment without being subject to discrimination based on any characteristics protected by law.

Recruitment Agencies:
Applications submitted by individual candidates are welcomed. Applications submitted by recruitment agencies or recruiters with which INVIRO does not have an existing agreement, no referral fees will be paid. Unsolicited resumes or applications from such agencies or recruiters will be deemed to be referred without fee or any other charges.

Join us at INVIRO and be part of a team that values your growth and success!

Apply today!

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Job Description

Salary:

COMPETITION: 2024524

POSITION TYPE: Term

TERM: to March 31 2030 (with possibility of extension funding dependant)

SCHEDULE : Full-time (75 hours bi-weekly)

COMPETITION CLOSE DATE:
Open Until Filled

ABOUT INUVIALUIT REGIONAL CORPORATION (IRC)

IRC was created in 1984 to represent the Inuvialuit and their rights and benefits obtained under one of Canada's oldest comprehensive land claim agreements. With assets over $1 billion, not including vast land holdings, IRC is responsible for corporate investment, land management, and a broad range of social, cultural, and economic programs and services benefiting Inuvialuit. Its subsidiaries have interests in grocery, manufacturing, property management, transportation, and significant dealings in the oil and gas industry.

Since its inception, IRC has experienced considerable growth and its structure and operations have become increasingly complex. Combining local government and service delivery, community development, investment, and operating business divisions, all managed by a single back office, the organization has an array of complexities for the executive staff to navigate. There is an emphasis on fostering understanding, healing, and resilience in a region brimming with unique social challenges and immense potential for transformative change.

JOB SUMMARY

The Maligaksat - Services Coordinator is responsible for advocating on behalf of Inuvialuit children, both in the ISR and across Canada, in the child welfare, education, health care, and justice systems to ensure that their basic needs are met, their development is supported, and they can maintain as strong a connection as possible with their culture, community, and family.

The successful candidate will work with IRCs Health and Wellness and legal staff to ensure Inuvialuit children are protected and supported. The Service Coordinator is responsible for managing all cases of children in care, working with the respective governments to ensure effective support for Inuvialuit children, youth, and families. The Service Coordinator will also assist with Inuvialuit implementation of An Act Respecting First Nations, Inuit, and Metis Children, Youth, and Families (Bill C-92).

QUALIFICATIONS

• 
  Diploma or degree in either social work, counselling or another related field specific to child care.
• 
  Two years of related experience, ideally in the field of social work, wellness, or client service.

KNOWLEDGE, SKILLS, AND ABILITIES

• 
  Knowledge of the child welfare system;
• 
  Knowledge of Bill C-92;
• 
  Knowledge of Child First Initiative (CFI) and Jordans Principle;
• 
  Knowledge of Inuvialuit culture, especially around childcare and custom adoption;
• 
  Knowledge of child development;
• 
  Ability to identify issues and make recommendations;
• 
  Ability to lead group discussions on sensitive issues;
• 
  Ability to explain complex information simply;
• 
  Ability to prioritize work effectively;
• 
  Ability to establish and maintain effective working relationships with internal and external clients (i.e. children, families, outside organizations, NTHSSA, IRC, community, etc.);
• 
  Ability to respond constructively and support others in challenging situations;

• Ability to operate office equipment, computers and software programs, including the MS Office suite;
• Ability to work independently and with minimal supervision;
• Ability to maintain confidential information.

• 
  Effective verbal and written communications;
• 
  Willingness to take on training opportunities as required (e.g., ASIST, MHFA, etc.).

• Class 5 Drivers License;
• Willingness to travel by air or road, including in small aircraft;
• Criminal record check (vulnerable sector) will be required.

(Perhaps including organization and continually updating the system with relevant information, updates, and progress for cases)

TO APPLY

Please submit your resume and cover letter by pressing the Apply for This Job button at the top right of this web page and follow the application steps.

We encourage timely submissions of applications as candidates will be actively reviewed and the interview process may begin prior to the closing date.

ADDITIONAL INFORMATION

• Priority consideration is given to beneficiaries of the Inuvialuit Final Agreement (IFA); please identify in your application if you are a beneficiary of the IFA.
• The position requires the completion of a satisfactory Criminal Record Check.
• The position requires the completion of a satisfactory Vulnerable Sector Check.
• This role is based in our Inuvik office. We offer relocation support for the selected candidates.
• An eligibility list may be established for hiring for similar positions based on performance in this competition.
• Casual or term positions may be considered for future conversion to indeterminate status.
• Applicants who do not meet all qualifications are encouraged to apply and may be considered for appointment at a lower level with a development plan.
• If you have a disability that requires an accommodation during any stage of our recruitment process, please contact us at to let us know how we can assist you.
• We would like to thank everyone in advance for applying as only those shortlisted will be contacted.

WHAT WE OFFER

• Competitive Salary: We recognize and reward talent with a competitive salary structure.
• Professional Development: We invest in your growth through ongoing training and development opportunities.
• Competitive Benefits: We provide eligible employees with a competitive benefits package, which includes extended health care; dental care; life, critical illness, and accident insurance; travel medical insurance; sick leave; and long-term disability.
• Wellness Benefits: We provide all employees with access to an employee and family assistance program.
• Retirement Benefits: We provide eligible employees with a Defined Contribution Pension Plan where IRC matches contributions of up to 5% of annual salary.
• Vacationbenefits: We provide eligible employees with 4 weeks of annual vacation time to start.

For more information about our organization, go to

Human Resources
Inuvialuit Regional Corporation
E-mail: | Telephone: | Web: irc.inuvialuit.com

STAY CONNECTED

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Job Description

About Bloom

Bloom is a full-service digital marketing agency with 18+ years of driving revenue growth and client retention through our proprietary BOREAL methodology. Rooted in our values—Transparency, Accountability, Respect, Action-Driven, Collaboration, and Curiosity—we foster a professional, supportive, and innovative environment where top talent thrives. At Bloom, you’ll tackle meaningful challenges alongside passionate colleagues, working in a culture that values your growth and achievements.

Why You’ll Love Working Here

• Mission-Driven Impact : Your strategic leadership directly shapes client success and agency growth.
• Collaborative Culture: Partner across departments in a transparent, accountable, and respectful setting.
• Growth & Development : Access dedicated professional-development stipends, executive offsites, and mentorship.
• Innovation Focus : Pilot AI and MarTech solutions with autonomy to drive next-generation service delivery.
• Work–Life Balance : Flexible hybrid schedule and supportive leadership that values well-being.

• Reduce client churn by strengthening long-term partnerships and trust.
• Unlock meaningful upsell opportunities through strategic account growth.
• Collaborate with the Executive Team to define and refine success metrics and benchmarks.
• Elevate the department’s client-centric culture, reflected in consistently outstanding feedback.
• Ensure clients enjoy a seamless, integrated digital marketing experience across all our services.

Client Strategy & Growth

• Own Client Success & Expansion : Drive deep account insights to reduce churn and foster upsells.
• Executive Relationship Management : Cultivate C-level partnerships and navigate escalations with poise.
• New Business Support : Co-lead proposals and pitches that showcase Bloom’s strategic edge.

Team Leadership & Culture

• Lead a 15+ Person Team : Shape talent, succession, and professional development strategies.
• Elevate Professionalism : Mentor Account Directors to build strategic client partnerships that fuel growth.

Operations & Collaboration

• Optimize Service Delivery : Standardize onboarding, QA, and workflows in partnership with Ops.
• Resource Planning : Forecast staffing needs, manage a hybrid/remote team, and ensure capacity alignment.
• Cross-Functional Synergy : Work closely with Media, Creative, Analytics, and Tech to deliver seamless client journeys.

Innovation & Thought Leadership

• Champion AI & MarTech : Lead pilots and scale innovative tools that future‑proof service delivery.
• Strategic Planning : Co-author Bloom’s roadmap as a key Executive Team member.
• External Visibility : Represent Bloom at industry events, conferences, and client forums.

• Experienced Leader: 12+ years in agency client services and account management, including 6+ years guiding strategy and P&L at the senior level.
• High-Calibre Communicator: Executive presence with exceptional negotiation and stakeholder‑management skills.
• Bilingual (EN/FR): Proven success leading distributed or international teams.
• Data & Innovation‑Driven: Leverage analytics and emerging technologies to inform strategy.
• Values Aligned: You thrive in a transparent, accountable, respectful, action‑driven, collaborative, and curious environment.

• Competitive compensation based on experience
• Comprehensive health benefits (Medical, Dental, Vision)
• Professional development stipend to support your growth
• Flexible hybrid schedule: balance in‑office collaboration and remote work
• Executive offsites & industry conference budget

Bloom est une agence de marketing numérique à service complet, avec plus de 18 ans d’expérience en croissance des revenus et en fidélisation client·e·s grâce à notre méthodologie exclusive BOREAL. Ancrée dans des valeurs telles que la transparence, la responsabilisation, le respect, l’esprit d’initiative, la collaboration et la curiosité, Bloom offre un environnement professionnel, bienveillant et innovant où les talents peuvent pleinement s’épanouir.
Chez Bloom, vous relèverez des défis porteurs de sens aux côtés de collègues passionné·e·s, dans une culture qui valorise votre évolution et vos réussites.

Pourquoi vous aimerez travailler ici

• Impact axé sur la mission : Votre leadership stratégique influence directement le succès des client·e·s et la croissance de l’agence.
• Culture collaborative : Travaillez en partenariat avec plusieurs départements dans un cadre transparent, responsable et respectueux.
• Croissance et développement : Profitez d’une allocation pour le développement professionnel, de retraites exécutives et d’un accompagnement en mentorat.
• Accent mis sur l’innovation : Expérimentez des solutions en IA et en MarTech avec une autonomie réelle pour faire évoluer notre offre.
• Équilibre travail–vie personnelle : Horaire hybride flexible et gestion qui soutient concrètement le bien-être.

• Réduction du roulement client grâce à des partenariats solides et à long terme.
• Génération d’opportunités d’upsell par la croissance stratégique des comptes.
• Collaboration avec l’équipe de direction pour définir et ajuster les indicateurs de performance clés.
• Renforcement d’une culture centrée sur les client·e·s, mesurée par une rétroaction constante et positive.
• Livraison d’une expérience de marketing numérique intégrée et fluide à travers tous nos services.

• Assurer la réussite et l’expansion des comptes : analyser les données clés pour réduire la perte de client·e·s et favoriser la croissance.
• Gérer les relations à haut niveau : établir des partenariats avec les dirigeant·e·s et gérer les situations sensibles avec professionnalisme.
• Soutenir le développement des affaires : contribuer à la préparation de propositions et de présentations mettant en valeur l’approche stratégique de Bloom.

• Diriger une équipe de 15 personnes ou plus : établir des stratégies de gestion des talents, de développement professionnel et de relève.
• Renforcer le professionnalisme : accompagner les directeur·trice·s de comptes dans la création de partenariats stratégiques durables.

• Optimiser l’exécution des service s : standardiser les processus d’accueil, de contrôle qualité et les flux de travail avec l’équipe des opérations.
• Planifier les ressources : prévoir les besoins en personnel, gérer une équipe hybride ou à distance et assurer une bonne répartition de la charge de travail.
• Favoriser la collaboration interéquipes : travailler en étroite collaboration avec les équipes Média, Création, Analyse et Technologie pour offrir un parcours client cohérent.

• Piloter les initiatives en IA et MarTech : diriger des projets pilotes et mettre à l’échelle des outils novateurs.
• Participer à la planification stratégique : contribuer à la feuille de route de Bloom comme membre actif·ive de l’équipe de direction.
• Représenter Bloom à l’externe : participer à des événements de l’industrie, conférences et rencontres client·e·s.

• 12 ans et plus d’expérience en services-conseils et en gestion de comptes en agence, dont au moins 6 ans à un poste stratégique avec responsabilités financières (P&L).
• Solides compétences en communication et en gestion des parties prenantes, avec une aisance auprès de la haute direction.
• Bilingue (français/anglais), avec expérience en gestion d’équipes distribuées ou internationales.
• Forte capacité à utiliser les données et les technologies émergentes pour orienter la stratégie.
• Alignement avec nos valeurs : vous excellez dans un environnement transparent, responsable, respectueux, orienté vers l’action, collaboratif et curieux.

• Rémunération concurrentielle selon l’expérience
• Assurance collective complète (médicale, dentaire, vision)
• Allocation annuelle pour le développement professionnel
• Horaire hybride flexible alliant présence au bureau et télétravail
• Budget pour les séminaires exécutifs et les conférences de l’industrie
   

Prêt·e à faire progresser les services client·e·s de Bloom vers une nouvelle ère de croissance et d’innovation? Postulez dès maintenant pour joindre notre équipe de direction.

Ce poste est basé à Montréal et offre un mode de travail hybride.

 

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Job Description

Type d’emploi : Contrat de 6 mois (possibilité de prolongation)

Mandat:

Relevant du gestionnaire, services aux entreprises, l’associé sera responsable de l’intégration des clients dans les systèmes Delmar. Les tâches comprennent, sans s’y limiter, la saisie des taux de service à l’aide de différentes plateformes opérationnelles, la tenue de dossiers, les demandes de renseignements sur les taux, la mise à jour de divers comptes clients ainsi que la gestion et la demande de sécurité financière au nom des importateurs. Le candidat doit s’assurer que toutes les échéances sont respectées afin de fournir un service exceptionnel aux clients de Delmar.

Exigences:

• Compétences avancées en MS, en particulier Word et Excel
• Bilinguisme requis; excellentes compétences de communication écrite et verbale en anglais et en français
• Expérience du service à la clientèle considérée comme un atout
• Sens aigu du détail et de la résolution de problèmes

Ce que vous offrez:

• Capacité exceptionnelle à mener plusieurs tâches de front
• Capacité à travailler efficacement en équipe et de manière autonome
• Excellentes compétences d’organisation et d’analyse

Ce que nous offrons:

• Opportunité égale
• Rémunération concurrentielle
• Soins médicaux et dentaires complets
• Équilibre entre le travail et la vie personnelle
  
  

Bien que nous appréciions l’intérêt que vous portez à ce poste, nous communiquerons uniquement avec les candidats sélectionnés.

___

Employment Type: 6-month contract (potential for extension)

Mandate:

Reporting to the Business Services Manager, the associate will be responsible for onboarding clients into Delmar systems. The duties include but are not limited to entering service rates using different operational platforms, record keeping, rate inquiries, updating various customer accounts as well as managing & applying for financial security on behalf of importers. The candidate must ensure that all deadlines are met in order to provide outstanding service to Delmar’s clients.

Requirements:

• Advanced MS skills, specifically Word and Excel
• Bilingualism required; Excellent written and verbal communication skills in both English and French
• Customer service experience considered an asset
• Strong attention to detail and problem solving skills

What You Offer:

• Outstanding ability to multi-task
• Ability to work efficiently in a team environment, as well as independently
• Excellent organizational and analytical skills

What We Offer:

• Equal opportunity employer
• Competitive compensation
• Comprehensive health and dental care
  
• Balance between work and home life
  

While we appreciate your interest in this role, please note that only qualified candidates will be contacted.