173 End User Support jobs in Canada
User support technician
Posted 5 days ago
Job Viewed
Job Description
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks Benefits Health benefitsUser Support Technician
Posted 1 day ago
Job Viewed
Job Description
User Support Representative (Remote)
Posted today
Job Viewed
Job Description
Job Description
What we are about & What we expect from our User Support Team
Endossed is more than a payment solution: it is a way for users to break free from digital servitude. Endossed has built the world's first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.
We won't rest until everybody knows. We're seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO; your part will be to ensure that the user experience with Endossed is seamless. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data.
You will
The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by:
- Responding to requests via our direct chat in the application (Intercom)
- Responding to emails sent by users complaining or wanting help (Gmail)
- Creating content to automate the process of supporting users (blogs, videos, help documents)
- Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc
The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.
You will not be a fit if
- You are not driven and independant
- Have less than excellent verbal and written communication skills
- Are not hungry for success
- You do not possess these traits
- Relentlessness
- Grit
- Humility
- Curiosity
- Raw intelligence
- Integrity
- Courage
We value
- Experience with user support
- Amazing human beings who are hustlers and laugh in the face of adversity
IT Intern - User Support
Posted 10 days ago
Job Viewed
Job Description
Benefits designed to take you far!
- Attractive salary (you can pay off your student debt or your next trip, the choice is yours!)
- My Flexibility” program (yes, you can finish at noon on Fridays to enjoy your favorite activities)
- Real projects that match your strengths and interests (We want your internship to live up to YOUR expectations!)
- Social activities (Yes, we like to have fun too!)
Would you like to put the knowledge you've learned at school to use in a real-world environment, as part of an experienced team with lots of projects?
That's great, because we have an internship available this winter with our IT technician team!
Your role in the team would be to provide first-level support to users of IT systems and equipment.
In this internship, you will have the opportunity to :
- Provide support to users for the following equipment: desktop computers, laptops, printers, factory equipment (tablets, industrial computers, scanners), telephones, and voicemail boxes.
- Configure and install new workstations when new employees arrive or workstations are relocated
- Prioritize and meet deadlines for IT requests assigned to you in connection with various requests
- Perform various tasks related to data backup, SPAM protection, user account management, directory access, etc.
With the following skills and qualities, you will be successful:
- Studying information technology or network management
- Enjoy working in a team
- Good knowledge of Office 365 (Exchange/Outlook, Teams, SharePoint, etc.)
- Good knowledge of Windows 11 and Windows Server 2019/2022/2025
Ready to join us? We're waiting for you for an internship from January 5 to April 17, 2026 (flexibility in terms of dates). The schedule is Monday to Friday, 40 hours a week.
We sincerely want to learn more about you!
IT Intern - User Support
Posted 2 days ago
Job Viewed
Job Description
Mission At Soucy, we believe that people are more important than parts and machines. By pooling our STRENGTHS, CREATIVITY and PASSION, we create and manufacture high-performance track systems, parts and accessories designed to take you off the beaten track.
Benefits designed to take you far!
Attractive salary (you can pay off your student debt or your next trip, the choice is yours!)
My Flexibility” program (yes, you can finish at noon on Fridays to enjoy your favorite activities)
Real projects that match your strengths and interests (We want your internship to live up to YOUR expectations!)
Social activities (Yes, we like to have fun too!)
What's a fun internship like?
Would you like to put the knowledge you've learned at school to use in a real-world environment, as part of an experienced team with lots of projects?
That's great, because we have an internship available this winter with our IT technician team!
Your role in the team would be to provide first-level support to users of IT systems and equipment.
In this internship, you will have the opportunity to :
Provide support to users for the following equipment: desktop computers, laptops, printers, factory equipment (tablets, industrial computers, scanners), telephones, and voicemail boxes.
Configure and install new workstations when new employees arrive or workstations are relocated
Prioritize and meet deadlines for IT requests assigned to you in connection with various requests
Perform various tasks related to data backup, SPAM protection, user account management, directory access, etc.
Profile With the following skills and qualities, you will be successful:
Studying information technology or network management
Enjoy working in a team
Good knowledge of Office 365 (Exchange/Outlook, Teams, SharePoint, etc.)
Good knowledge of Windows 11 and Windows Server 2019/2022/2025
Ready to join us? We're waiting for you for an internship from January 5 to April 17, 2026 (flexibility in terms of dates). The schedule is Monday to Friday, 40 hours a week.
We sincerely want to learn more about you!
IT Intern - User Support
Posted 2 days ago
Job Viewed
Job Description
Mission At Soucy, we believe that people are more important than parts and machines. By pooling our STRENGTHS, CREATIVITY and PASSION, we create and manufacture high-performance track systems, parts and accessories designed to take you off the beaten track.
Benefits designed to take you far!
Attractive salary (you can pay off your student debt or your next trip, the choice is yours!)
My Flexibility” program (yes, you can finish at noon on Fridays to enjoy your favorite activities)
Real projects that match your strengths and interests (We want your internship to live up to YOUR expectations!)
Social activities (Yes, we like to have fun too!)
What's a fun internship like?
Would you like to put the knowledge you've learned at school to use in a real-world environment, as part of an experienced team with lots of projects?
That's great, because we have an internship available this winter with our IT technician team!
Your role in the team would be to provide first-level support to users of IT systems and equipment.
In this internship, you will have the opportunity to :
Provide support to users for the following equipment: desktop computers, laptops, printers, factory equipment (tablets, industrial computers, scanners), telephones, and voicemail boxes.
Configure and install new workstations when new employees arrive or workstations are relocated
Prioritize and meet deadlines for IT requests assigned to you in connection with various requests
Perform various tasks related to data backup, SPAM protection, user account management, directory access, etc.
Profile With the following skills and qualities, you will be successful:
Studying information technology or network management
Enjoy working in a team
Good knowledge of Office 365 (Exchange/Outlook, Teams, SharePoint, etc.)
Good knowledge of Windows 11 and Windows Server 2019/2022/2025
Ready to join us? We're waiting for you for an internship from January 5 to April 17, 2026 (flexibility in terms of dates). The schedule is Monday to Friday, 40 hours a week.
We sincerely want to learn more about you!
Desktop Support Technician
Posted 8 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician to join our team in Brantford, Ontario (CA-ON), Canada (CA).
This role is to provide onsite support for end users, for tickets and issues at a client site, including management of the regional stockroom. The technician will have the responsibility to own the issues through resolution.
**Responsibilities**
+ Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks printers
+ May respond to calls after normal business hours per leader instructions
+ Identifies potential issues that could adversely impact end user experience and takes corrective action
+ Updates and resolves tickets in a timely manner to achieve Service Levels
+ Utilize a well-rounded knowledge of the policies and procedures for their work area
+ Make policy recommendations to their manager and be an escalation point for less experienced team members
**Basic Qualifications**
+ 4+ Years of Desktop/End User Support Experience
+ High School Diploma or equivalent
**Additional Preferences**
+ Experience in a plant/manufacturing environment
+ Undergraduate degree or some college coursework
+ Strong knowledge of Windows operating system environment
+ Solid client service skills
+ A+ desktop or equivalent skill set is required
+ Ability to physically perform general office requirements
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Travel including overnight domestic trips may be required
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Be The First To Know
About the latest End user support Jobs in Canada !
Desktop Support Technician
Posted 8 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician to join our team in Delta, British Columbia (CA-BC), Canada (CA).
This role is to provide onsite support for end users, for tickets and issues at a client site, including management of the regional stockroom. The technician will have the responsibility to own the issues through resolution.
**Responsibilities**
+ Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks printers
+ May respond to calls after normal business hours per leader instructions
+ Identifies potential issues that could adversely impact end user experience and takes corrective action
+ Updates and resolves tickets in a timely manner to achieve Service Levels
+ Utilize a well-rounded knowledge of the policies and procedures for their work area
+ Make policy recommendations to their manager and be an escalation point for less experienced team members
**Basic Qualifications**
+ 4+ Years of Desktop/End User Support Experience
+ High School Diploma or equivalent
**Additional Preferences**
+ Experience in a plant/manufacturing environment
+ Undergraduate degree or some college coursework
+ Strong knowledge of Windows operating system environment
+ Solid client service skills
+ A+ desktop or equivalent skill set is required
+ Ability to physically perform general office requirements
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Travel including overnight domestic trips may be required
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Desktop Support Technician
Posted 9 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Technician to join our team in Brantford, Ontario (CA-ON), Canada (CA).
This role is to provide onsite support for end users, for tickets and issues at a client site, including management of the regional stockroom. The technician will have the responsibility to own the issues through resolution.
**Responsibilities**
+ Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks printers
+ May respond to calls after normal business hours per leader instructions
+ Identifies potential issues that could adversely impact end user experience and takes corrective action
+ Updates and resolves tickets in a timely manner to achieve Service Levels
+ Utilize a well-rounded knowledge of the policies and procedures for their work area
+ Make policy recommendations to their manager and be an escalation point for less experienced team members
**Basic Qualifications**
+ 4+ Years of Desktop/End User Support Experience
+ High School Diploma or equivalent
**Additional Preferences**
+ Experience in a plant/manufacturing environment
+ Undergraduate degree or some college coursework
+ Strong knowledge of Windows operating system environment
+ Solid client service skills
+ A+ desktop or equivalent skill set is required
+ Ability to physically perform general office requirements
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Travel including overnight domestic trips may be required
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**