85 Engagement jobs in Canada

Job Description

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"

• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

We're looking for an experienced Engagement Manager to join our Professional Services team here at Workato. If you're someone who loves combining strategic thinking with meaningful customer impact, and you thrive in a collaborative, fast-moving environment, this role might be for you.

As an Engagement Manager, you'll lead the discovery, scoping, and contracting of services engagements that help customers unlock the full potential of Workato's industry-leading iPaaS and AI orchestration platform. You'll work side-by-side with Sales, Technical Architects, and Customer Success teams to design tailored services proposals grounded in customer goals and delivered through our proven GEARS Framework .

You'll also stay closely engaged with customers throughout delivery—building strong relationships with stakeholders (including at the C-level), keeping teams aligned, and ensuring successful outcomes. This is a great opportunity for someone who's consultative, commercially savvy, and passionate about crafting high-impact services that drive real business value.

If that sounds like you, we'd love to meet you. Come help us build something great—together.

In this role, you will also be responsible to:

• Identify services opportunities and generate services pipeline.

• Drive services sales cycles alongside enterprise software sales, working cross-functionally with our sales and customer success teams

• At times, coach and guide internal teams on the services sales cycle and associated expectations

• Maintain impeccable forecasting hygiene for professional services opportunities

• Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes

• Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals.

• Create a compelling vision and clearly communicate via services proposals our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato's Platform

• Write statements of work (SOWs) and navigate legal reviews of such contracts

• Conduct thorough knowledge transfer from pre-sales cycle knowledge to post-sales services team

• Maintain client relationships throughout professional services engagements and engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship

• Develop a deep understanding of Workato's proprietary framework (GEARS), and contribute to such frameworks by providing closed-loop feedback from implementations

• Ensure customer satisfaction goals are exceeded or met on every services engagement

• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements

• Become the trusted advisor to customers and partners for advancing their automation and integration roadmaps

• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, templates, success stories, etc. for use by both customers and to enable our extended team

• Contribute to enhance our delivery methodology, services practice and industry POV's

• 3+ years experience selling professional services unit within a software company, for a strategic consulting firm, or for large scale system integrator

• Experience in writing statements of work (SOWs) and navigating through complex, enterprise legal processes

• Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor

• Experience fostering and growing accounts

• Highly collaborative and excels in complex, matrixed environments

• Ability to thrive in a fast-paced, high growth and unpredictable environment

• Communication skills to effectively communicate with technical and business stakeholders alike

• Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment

• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations

• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems

• Ability to travel up to 50%

• iPaaS sales experience

• Project and/or account management experience

• Experience having worked in a start-up environment

• PMP or Scrum certifications

• High-level understanding of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases

• Experience in enterprise business accounts

• Track record of continuous learning of new technologies

• Track record of driving software expansions as a result of professional services engagements

Job Description

Salary:

Engagement Lead Wanted

Were a team of strategists, designers, engineers, and producers, driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth. If youre up for that challenge, you should join us.

The Role

We believe that small, collaborative, and cross-functional teams are best equipped to ship the most optimal project outcomes. Within these teams, members of our Client Engagement team enable a proactive, consultative approach to building trusted, long-term partnerships with our clients, seeking out opportunities to unlock value in support of growth objectives.

As Engagement Lead, youll guide key client relationships, supporting the delivery of projects and programs with excellence in strategic vision, craft, and execution. Working with Leadership and Practice Group Leads, youll be responsible for implementing engagement models, account plans, and high-level solutions that support business objectives. Focusing on executive level relationships, youll build trust through empathy and authenticity. Building deep knowledge of our clients business, youll take a proactive approach that establishes the agency as a team of trusted advisors committed to delivering meaningful results.

Ideal candidates will have extensive experience managing client relationships, guiding strategic engagements, and supporting new business. Success will be measured in your ability to build trust while successfully delivering on the growth objectives of both our clients and the agency.

What You'll Do

• Lead key client engagements from onboarding to account planning and quarterly reviews with the objective of meeting organic growth targets
• Develop and cultivate relationships with executive level client partners acting as a trusted advisor and thought partner
• Identify opportunities to add value and unlock growth, leading and participating in knowledge sharing, proposal development, and pitches
• Contribute at a strategic level within active projects, leading briefings and providing insight-driven guidance to cross-functional teams
• Drive benchmarking and measurement to validate the impact and effectiveness of our work in support of client objectives
• Lead and mentor project teams, fostering collaboration, setting the example for an exceptionally high degree of excellence in strategic vision, craft, and execution
  

What You'll Bring

• 8+ years experience leading program level engagements within a digital agency or consultancy environment
• Growth minded and driven with success selling in 6+ figure engagements to global enterprise organizations
• Experience guiding strategic engagements spanning CX, brand, e-commerce, digital product, software development, and/or new ventures
• Confident in engaging client partners at all levels, able to independently lead negotiation, and skilled in resolving conflicts
• Experience supporting clients in financial services, healthcare, retail and e-commerce, B2B technology, and/or media and entertainment verticals
• Strong analytical skills, able to articulate and communicate data-driven insights
• Leadership qualities and strength in collaboration with cross-functional team members
• Obsessively detail oriented in approach, documentation, and organization
• Comfortable working independently with a can-do attitude towards getting things done
• Natural ability to communicate, present, and gain buy-in internally and with clients
• A Bachelors degree or MBA preferred but not required with equivalent experience

This is a hybrid role with three days per week in the studio. Candidates should be residents of Vancouver and able to travel. International applicants will not be considered at this time.

How to Apply

If this sounds like a fit, please apply through our online application form. Please share 3-5 examples of client engagements you were directly responsible for managing, retaining, and growing, and some of the specific initiatives that were taken under your guidance.

No recruiters, agencies, or phone calls please.

Job Description

Salary:

Engagement Lead Wanted

Were a team of strategists, designers, engineers, and producers, driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth. If youre up for that challenge, you should join us.

The Role

We believe that small, collaborative, and cross-functional teams are best equipped to ship the most optimal project outcomes. Within these teams, members of our Client Engagement team enable a proactive, consultative approach to building trusted, long-term partnerships with our clients, seeking out opportunities to unlock value in support of growth objectives.

As Engagement Lead, youll guide key client relationships, supporting the delivery of projects and programs with excellence in strategic vision, craft, and execution. Working with Leadership and Practice Group Leads, youll be responsible for implementing engagement models, account plans, and high-level solutions that support business objectives. Focusing on executive level relationships, youll build trust through empathy and authenticity. Building deep knowledge of our clients business, youll take a proactive approach that establishes the agency as a team of trusted advisors committed to delivering meaningful results.

Ideal candidates will have extensive experience managing client relationships, guiding strategic engagements, and supporting new business. Success will be measured in your ability to build trust while successfully delivering on the growth objectives of both our clients and the agency.

What You'll Do

• Lead key client engagements from onboarding to account planning and quarterly reviews with the objective of meeting organic growth targets
• Develop and cultivate relationships with executive level client partners acting as a trusted advisor and thought partner
• Identify opportunities to add value and unlock growth, leading and participating in knowledge sharing, proposal development, and pitches
• Contribute at a strategic level within active projects, leading briefings and providing insight-driven guidance to cross-functional teams
• Drive benchmarking and measurement to validate the impact and effectiveness of our work in support of client objectives
• Lead and mentor project teams, fostering collaboration, setting the example for an exceptionally high degree of excellence in strategic vision, craft, and execution
  

What You'll Bring

• 8+ years experience leading program level engagements within a digital agency or consultancy environment
• Growth minded and driven with success selling in 6+ figure engagements to global enterprise organizations
• Experience guiding strategic engagements spanning CX, brand, e-commerce, digital product, software development, and/or new ventures
• Confident in engaging client partners at all levels, able to independently lead negotiation, and skilled in resolving conflicts
• Experience supporting clients in financial services, healthcare, retail and e-commerce, B2B technology, and/or media and entertainment verticals
• Strong analytical skills, able to articulate and communicate data-driven insights
• Leadership qualities and strength in collaboration with cross-functional team members
• Obsessively detail oriented in approach, documentation, and organization
• Comfortable working independently with a can-do attitude towards getting things done
• Natural ability to communicate, present, and gain buy-in internally and with clients
• A Bachelors degree or MBA preferred but not required with equivalent experience

This is a remote position in Canada with a preference for candidates in Toronto. International applicants will not be considered at this time.

How to Apply

If this sounds like a fit, please apply through our online application form. Please share 3-5 examples of client engagements you were directly responsible for managing, retaining, and growing, and some of the specific initiatives that were taken under your guidance.

No recruiters, agencies, or phone calls please.

There are jobs—and then there are careers. We are looking for a Communications & Engagement Manager to join our team at SitePartners! We’re a young, fast-growing company committed to putting in the work to build our organization and grow our client’s businesses, the right way.

We hire driven, kind and hardworking people that are passionate about the Industrial sector and have a desire to grow. It doesn’t hurt if you have a sense of humour, because while we take our work seriously, we also like to have fun! We are driven by our values and motivated by our mission to help our clients thrive.

Our specialized team includes a group of strategists, designers, developers, writers, creatives, and consultants passionate about delivering quality work for our clients. Our office dog, Maddie, helps greet our office guests and makes sure we are all performing at our best.

Our diverse range of clients and portfolios, allows our team to work on a variety of exciting projects and match their skills and interests to projects that suit them best. If you think you are a fit with our culture and the job description below, we encourage you to apply today!

The Role:

A key focus of this position is managing communications and engagement activities and acting as a community liaison representative for major infrastructure projects, while also supporting other agency projects. As such, this role may require flexibility to work at the client’s office and/or visit project sites as needed. Due to the nature of the work and client requirements, occasional evening or weekend hours may be required to meet project deadlines and client expectations effectively.

Roles and Responsibilities:

• Implements communication and engagement strategies for key clients, ensuring consistent messaging, and fostering long-term, impactful relationships.
• Supports the development of press releases, media kits, and external communications.
• Works collaboratively with cross-functional team members to execute campaigns, projects and tasks.
• Monitors key performance indicators (KPIs) to assess the effectiveness of communications and engagement plans, media coverage, and internal engagement efforts.
• Implements multi-channel strategic communication plans and strategies for client programs and projects.
• Writes and edits a variety of communications materials such as blog posts, information brochures, Q&A documents, key message documents, backgrounders, and other supporting collateral.
• Meets with clients, partners and interest holders virtually and on occasion, in-person.
• Takes meeting minutes and produce meeting reports, including using data entry software to track stakeholder interactions
• Performs research and information gathering to inform communications and engagement plans and the development of partner/interest holder lists.
• Supports the planning logistics for media events, meetings, ground-breaking ceremonies, hospitality events, and other events as required.
• Supports senior team members as needed on issues management and crisis communications.
• Performs media monitoring, and contributes to issues management solutions.
• Supports the development of RFP responses, ensuring proposals meet the requested criteria and are submitted on time.
• Other duties as required.

Required Skills and Competencies:

• Bachelor’s degree or diploma in communications, marketing, public relations, or a related discipline is required.
• 3+ years of experience as a Communications & Engagement Manager or in a related role.
• Experience in an agency or related setting is a major asset.
• Excellent written and verbal communication and presentation skills.
• Be adaptable under pressure – demonstrated willingness to learn.
• Positive, strong work ethic that always delivers on commitments.
• Class 5 drivers license and personal vehicle is required.

Benefits of Working for SitePartners:

• Competitive salary: $70,000-$100,000 (based on experience)
• Extended health benefits package + health spending account
• 3 weeks vacation + week off between Christmas and New Years
• 4 days a week in-person, either at agency office or Lower Mainland project sites, and 1 day from home
• Brand new company HQ including: gym, espresso machine, sit/stand desks
• Site HQ is close to many coffee shops, restaurants, breweries, and easy access off of Hwy 1
• Company laptop (apple)
• Dogs in the office – Woof!

Let’s get to work!

If this posting gets you excited, we want to hear from you. Apply to this posting OR send your resume to with “Communications & Engagement Manager + Full Name” in the subject line and let’s get to work!

SitePartners is an equal opportunity employer dedicated to fostering a diverse, equitable, and inclusive workplace where every employee feels valued and empowered. We believe our differences make us stronger and actively seek to build a team that reflects the rich diversity of the communities we serve. We strive to ensure equal opportunities for all employees, regardless of race, ethnicity, gender, sexual orientation, religion, age, disability, or any other unique characteristic, and we are committed to continually improving our practices.

Join us in our commitment to building a workplace where every voice is heard and everyone has the opportunity to make a meaningful impact.

If you require accommodations at any stage of the application or interview process, please let us know, and we will work with you to meet your needs.

Job Description

Purpose The Marketing Engagement Lead (MEL) is the senior point of contact for client accounts at Crisp. This role is responsible for ensuring seamless execution, high-quality delivery, and consistent results across mid- to large-tier clients. Acting as both a strategic advisor and a hands-on leader, the MEL connects client goals with the right team, resources, and processes—bringing clarity, momentum, and accountability to every engagement.
While not positioned as a CMO, the MEL provides senior-level oversight and strategic guidance, serving as a trusted partner who ensures alignment, operational efficiency, and measurable impact across all marketing activities.

The MEL works closely with Crisp’s CEO and General Manager and will receive coaching and support as they grow into and through this role for the best client outcomes.

Location: Vancouver, BC.

• Two days (Tuesdays and Thursdays) at our office located at 877 E Hastings in Vancouver
• Three days at home (Mondays, Wednesdays and Fridays)

Salary: $80,000 to $5,000 + incentive

• Serve as the primary point of contact for a portfolio of clients.
• Lead client engagements with a focus on strategic clarity, execution quality, and marketing impact.
• Conduct regular check-ins and strategic reviews with client leadership.
• Build lasting relationships rooted in trust and transparency.
• Listen deeply to client concerns and advocate for their needs internally.

• Understand each client’s business model, growth plan, and competitive context.
• Translate business goals into actionable marketing priorities.
• Partner with internal Marketers and Specialists to ensure clear alignment across workstreams.
• Coach clients on how to integrate marketing initiatives across their organization - from internal activation to managing change and communicating with other departments.

• Monitor client satisfaction and proactively resolve emerging issues.
• Help clients see the full value of our work by connecting marketing outputs to measurable business outcomes.
• Act as a steady, solutions-oriented presence - especially during leadership changes, team shifts, or high-growth periods.

• Collaborate with Coordinators, Strategists, and Marketing Managers to align on client needs and project expectations.
• Support the integration of external CMOs and subject matter experts (e.g. brand, automation, analytics) as needed.
• Monitor account performance against goals, budgets, and timelines.
• Contribute to resource planning and forecasting for your client portfolio.

• Degree in business, marketing, communications, or related field. MBA a strong asset.
• 8–10 years of marketing or agency experience, including senior-level client-facing roles.
• Strong experience working directly with entrepreneurs and executive teams of mid-sized businesses ($5M– 50M in annual revenue).
• Proven ability to turn business strategy into clear marketing direction and manage cross-functional delivery.
• Skilled at building trust with clients and guiding internal teams toward strong results.
• Operationally minded with a sharp eye for balancing quality, efficiency, and delivery capacity.
• Experience with agency tools like ClickUp, Productive, Slack, and Pipedrive is preferred.

• Values-Driven Culture : Join a team that lives by its values, including Constant Learning, Sharing is Caring, and Be Human, fostering an environment of growth, generosity, and authenticity.
• Commitment to Growth : Thrive in a workplace that prioritizes learning and innovation, encouraging iteration and a mindset of continuous improvement.
• Diverse and Meaningful Work : Work with a variety of clients across industries, solving unique challenges and making a real impact.
• Flexibility and Balance : Enjoy flexible working hours and extended long weekends.
• Corporate Citizenship Program : Take pride in contributing to initiatives that support our community and promote social responsibility.
• Team Collaboration : Be part of our studio environment and join a supportive, inclusive team that values creativity, shared ideas, and teamwork.
• Competitive Benefits : Benefit from competitive salaries, profit-sharing opportunities, sales referral program and recognition for your contributions.
• Purposeful Impact : Contribute to positive business change by supporting entrepreneurs and delivering transformative marketing leadership.

At Crisp, we believe diversity is essential to creating the best solutions and driving meaningful impact. We are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. We celebrate unique perspectives, backgrounds, and experiences, knowing they make our team stronger and more innovative.

We welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, and backgrounds. If you’re passionate about marketing, thrive in a collaborative environment, and are excited to contribute to a values-driven company, we encourage you to apply and grow with us.

At Crisp, you belong. Let’s make an impact together.

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Job Description

Salary: SALARY: $ 60,000.00 - $64,000.00 Annual Salary Plus Benefits

Job Title: Community Engagement Coordinator

Organization: Lillooet Tribal Council (LTC)

Department : Sttimc Outreach Health Services (SOHS)

Reports to: SOHS Health Administrator

Term: Fulltime permanent position, some flexible hours

The SOHS Community Engagement Coordinator (CEC) is responsible for the communication, collaboration and planning of Nation health services between the SOHS, the northern Sttimc communities, and the various external entities responsible for the design and delivery of health services in the province of British Columbia.

KEY RESPONSIBILITIES

Work closely with the SOHS Health Administrator, northern St't'imc (NS) Health Directors/ Managers, and Sttimc Health Representatives towards implementing the Northern Sttimc Health Plan.

Develop and maintain effective working relationships and communication between the northern Statimc leadership and communities, First Nations Health Authority, First Nations Health Council, First Nation Health Directors Association, Interior Health, government representatives, and partners.

Support the collaboration between northern Sttimc and health partners regarding health services and health issues through the northern Sttimc Health Assembly, Interior Region Caucus and other relevant meetings.

Coordinate regular NS Health Advisory Committee meetings supporting communities as they identify their community health needs and health priorities.

Develop and monitor the annual budget and reports ensuring expenditures are in accordance with the contribution agreement.

QUALIFICATIONS:

University degree/diploma with specialization in Health Sciences, Education, Communications, or Social Services or a related field.

Relevant, recent and significant experience in the provision of coordination support to Indigenous communities (usually acquired over a 35-year period).

Experience working with indigenous people at a community and/or political level including community engagement and community organizational development.

Experience with developing protocols and partnership agreements.

Excellent understanding of health-related issues affecting Indigenous peoples (particularly those of the NS communities) as well as an understanding of health delivery in BC and Canada.

SALARY: 60,000.00 - 64,000.00 Annual Salary Plus Benefits

APPLICATION DEADLINE: Open until filled

SUBMIT COVER LETTER, RESUME AND THREE REFERENCES TO:

Attn. Andrea Leech, Administrator, Lillooet Tribal Council , 650 Industrial Place, Lillooet BC V0K 1V0 or email

For complete job description or questions, please contact: Andrea Leech at ( ext. 103 or
Colleen Jacob at ( ext. 254 or

Please note that pursuant to Section 41 of the BC Human Rights code, preference will be given to applicants of Sttimc or Indigenous ancestry. Only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in our organization!

Job Description

Join our mission to provide governments with exceptional experiences so they can do the same for their communities!

We empower governments to deliver exceptional citizen experiences.

Check out our 'About Us' page for a deep dive into our product and what makes us exceptional.

How will you help us make an impact? ️ ️

Reporting to the Director, Professional Services, the Senior Engagement Manager is a senior individual contributor within our Professional Services function. As a Senior Engagement Manager, you will be the cornerstone of ensuring that our clients not only receive what they invest in but that their delivery experience is extraordinary. This includes but is not limited to being timely, within budget, and meeting/exceeding customer satisfaction to ensure end-to-end success.

Are you a visionary professional services leader passionate about owning the customer journey? Do you excel in coordinating complex, multi-departmental operations to deliver exceptional customer experiences? Are you the one who not only solves immediate problems but also innovates to prevent future challenges? Consider this: When confronted with an issue, do you see it as an obstacle or an opportunity? If you're energized by a fast-paced environment, have a proven track record of leading complex teams, and are committed to elevating implementation services to an art form, our role as Senior Engagement Manager at Clariti might just be your next big career move.

As a Senior Engagement Manager at Clariti, you'll get to :

• Collaborate with Clariti, System Integrators (SI), and customers to understand our customers' needs, how success is defined, and ensure that we exceed expectations in delivering customer outcomes.
• Plan, organize, and manage all aspects of the project lifecycle in collaboration with SI and customer Project Managers. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets, and defining success criteria.
• Provide strong leadership and direction to the Clariti Professional Services team, which includes Business Analysts, Implementation Consultants, and Solution Architects. Lead a motivated and cohesive team that can effectively deliver services to clients and implementation partners.
• Implement quality control processes and proactively identify and mitigate risks, issues, and concerns associated with service delivery, client relationships, and project execution.
• Provide regular reports and updates to senior management on the performance and progress of the assigned projects.
• Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout engagements.
• Participate in practice development by contributing to the development of practical solutions and methodologies, and the development of knowledge sharing artifacts.
• Outstanding written, verbal communication, and presentation skills with team members and audiences of all levels in technical and business settings.
• Understand the operating styles of others as well as team/client relationships, team dynamics, and can adjust approach accordingly to succeed. Recognizes environmental or cultural nuances and adapts.

What do you bring to the team?