610 Engagement Manager jobs in Canada
Engagement Manager
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Job Description
Lovelytics is a Databricks-focused data and AI consulting firm specializing in artificial intelligence, data, and analytics solutions. Since partnering with Databricks in 2019, Lovelytics has experienced exponential growth, growing from 50 people to over 340 over the past 3 years. Lovelytics is a trusted partner for many of the most high-profile enterprise clients in Media & Entertainment, Manufacturing, Retail & CPG, Healthcare & Life Sciences, and Financial Services.
As a Lovelytics Engagement Manager, you will lead strategic client relationships from initiation through delivery. You will act as the primary point of contact for client stakeholders within your aligned Industry, oversee multi-disciplinary project teams, and be responsible for both delivery excellence and account growth. This role requires a blend of client leadership, delivery management, technical fluency, and commercial savvy.
- Serve as the strategic partner and trusted advisor to client stakeholders.
- Oversee day-to-day delivery of data consulting engagements, ensuring quality, timeliness, and client satisfaction.
- Translate business objectives into data solutions in collaboration with Solution Architects and other engineers
- Identify and proactively manage risks, scope changes, and resource allocation.
- Own revenue and margin targets across assigned accounts.
- Identify upsell and cross-sell opportunities within existing clients and support new business development with an annual goal of $1+mil in account growth.
- In partnership with Solution Architects, develop proposals, SOWs, and pitch materials in collaboration with sales and delivery teams.
- Lead multi-functional teams across multiple workstreams; support team coaching and career development.
- Ensure alignment between client expectations and internal delivery capacity.
- 7+ years of experience in consulting, client-facing delivery, or solution-based account management.
- Background in data, analytics, data engineering, or cloud platforms (e.g., Databricks, AWS, Azure, GCP).
- Proven ability to lead projects and accounts valued at $50K–$2 +
- Strong understanding of data strategy, modern data stack technologies, and delivery lifecycles.
- Excellent communication, stakeholder management, and problem-solving skills.
- Comfortable working in ambiguous environments and with evolving client needs.
- Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering); advanced degree a plus.
Lovelytics is an Equal Opportunity Employer. This means you don’t have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
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Client Engagement Manager
Posted 7 days ago
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A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
We are seeking a skilled software developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
**Your role and responsibilities**
As a client engagement manager, you are responsible for engaging with IBM clients in pursuit of accelerating their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations. You will be assigned to work with strategic customers looking to adopt watsonx Orchestrate. You will work directly with the end client, planning for and executing implementation plans. You will collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and upon successful implementation validating key performance measurements have been met. You will interact with IBM development labs to provide product feedback and engage as needed for product support.
* Core Objective- Accelerate client adoption
* Client Adopter- Drive future growth
IBM Values - Growth Minded, Trusted, Team Focused, Courageous, Resourceful, Outcome-Focused
**Required technical and professional expertise**
* 5+ years of experience in software development
* Demonstrating expertise and knowledge in more than one of the following programming languages such as Java, Python, UNIX Shell Scripting, C#, React, JavaScript, CSS, HTML, NodeJS, Dojo, Rust, Go (golang), Groovy.
* Have understanding of a large scale product SDLC
* Championing the Voice of the Customer
* Customer Support Experience
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Principal Engagement Manager
Posted 17 days ago
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**What you get to do in this role:**
The Principal Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results. This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.
+ Lead the delivery team throughout the engagement, often in collaboration with a services partner.
+ Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
+ Work with the Sales Account Team, partner and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.
+ Understand the goals and align the deliverables accordingly.
+ Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.
+ Be the single contact to encourage collaboration and customer agreement on proposed solutions.
+ Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
+ Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.
+ Lead the delivery team throughout complex programs, often with multiple workstreams and in collaboration with a services partner.
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Minimum of 10 years of high-tech/SaaS industry experience
+ 8+ years in Customer Engagement roles
+ Prior experience with implementing or supporting ServiceNow products in an Enterprise
+ Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting
+ Demonstrated experience in leading key projects, including strategic customer programs from inception to successful roll-out and beyond
+ Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes
+ Experience with analytics and understanding of metrics and KPIs (as defined)
+ Thought leadership and strategic thinking
+ Ability to gather and analyze data to understand the pros and cons of different decisions and options
+ Ability to communicate abstract ideas clearly and independently manage complex project objectives
+ Excellent negotiation and persuasion skills.
+ Facilitation skills in leading and planning meetings, reviews, and retrospectives.
+ Strong customer orientation and an innate ability to anticipate and act
+ Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement
+ Ability to learn quickly and pick up tools, systems, and processes in a short amount of time
+ Critical thinking skills, and ability to assimilate and implement new information rapidly and think strategically
+ BS/BA degree in computer science, engineering or related discipline preferred
+ Travel up to 50%
+ Canadian citizenship or permanent residency status and reside in Canada
+ Federal government clearance is preferred
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Member Engagement Manager
Posted today
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Job Description
Salary: $70,000 - $85,000
At Digital Nova Scotia, our members are phenomenal.
If youre a relationship builder, engagement enthusiast and keen to work in one of the most exciting sectors in the world this could be the job for you!
Were looking for a Member Engagement Manager who is ready to jump right in. Our members range from startups to multinational corporations across Nova Scotia, and we need someone who will ensure that they have the best experience possible. The rapidly changing, ever-evolving, fast-paced tech sector will keep you on your toes, but youll work closely with our team to ensure we are delivering the best programs and benefits for our members.
With the support of the Director of Marketing and Communications, you will spearhead member engagement, satisfaction, retention, and recruitment pan-provincially. You will oversee our CRM system, lead industry networking opportunities, including our signature event - the Tech Forward Awards, manage sponsorship initiatives and work closely with industry members to help identify needs, areas of opportunity and support the growth of Nova Scotias tech sector. Were a close team here at Digital Nova Scotia (DNS), and we move at a fast-pace, so being a good team player, strong communicator and a collaborator is a must.
What does the role look like?
Member Engagement & Growth
- Oversee the DNS member lifecycle, focusing on recruitment, retention and engagement strategies;
- Strategically grow our DNS membership through enhanced benefits, ensuring a compelling value proposition that attracts and retains members;
- Regularly engage with current DNS members to understand their needs, fostering relationships and promoting DNS opportunities;
- Develop and implement a comprehensive membership strategy to ensure member satisfaction and support the recruitment of new DNS members;
- Manage and update our CRM system, establishing strong internal processes and managing data;
- Identify opportunities for process improvement and automation to streamline tasks and improve efficiencies;
- Utilize CRM data to align with broader DNS efforts and enhance existing programs;
- Drive CRM adoption among staff through training sessions and ongoing support;
- Produce metrics and statistics related to membership, such as: Subsectors, company size, geographical reach, areas of interest, and DNS engagement;
- Generate reports to provide management and Board Members with insights into membership, trends and areas for improvement;
- Stay informed with member news and success stories and work collaboratively with the Marketing & Communications team to align member engagement efforts with organizational goals.
Sponsorship & Events
- Lead the management and development of sponsorship opportunities for DNS events and initiatives;
- Build and maintain strong relationships with sponsors, ensuring value delivery and engagement;
- Oversee the planning and execution of DNSs Tech Forward Awards, including logistics, stakeholder engagement, and sponsorship, in collaboration with the Marketing & Communications Manager.
- Manage DNS member events such as industry networking sessions, and community engagements;
- Coordinate event budgets, timelines, and post-event evaluations to ensure continuous improvement and success.
Industry Engagement
- Act as a liaison between industry stakeholders, DNS member needs, and projects/programs to ensure alignment with DNS mandate and strategic pillars
- Maintain a presence at both in-person and virtual industry events;
- Research and monitor the ICT and digital technologies landscape for industry demand, training opportunities and events;
- Conduct outreach to support the uptake for DNS programs and projects;
- Regularly engage with industry partners provincially and nationally, rural community leaders, economic development agencies, and other organizations operating within Nova Scotias innovation/tech ecosystem;
- Engage DNS members in opportunities relevant to their interests within the industry.
Heres what we need:
- 5+ years experience in member relations, stakeholder engagement, customer success, marketing and/or communications
- Valid drivers license provincial travel is integral to the role
- Experience working with CRM systems
- Post-secondary education or relevant experience
Heres what we see as assets for the role:
- Knowledge of and passion for the Nova Scotia tech community
- Experience planning and executing events, as well as managing budgets
- Experience working with an organization comprised of institutional members (e.g. trade or industry associations)
Competencies essential to this position:
- Excellent verbal and written communication skills - to engage with DNS members and partners
- Strong relationship builder - to establish and build positive relations with current and prospective DNS members, as well as key internal and external stakeholders
- Organized and adaptable - to manage and prioritize daily tasks when faced with competing demands and deadlines
- Goal oriented and independent - to progress projects, establish and maintain good relationships, and drive success
What We Can Offer:
We're a collective of people that value one another, have a strong sense of community, and commitment to what we do. Our team culture is important to us, and we may be a little biased - but our team is pretty wonderful. As a non-profit, we work hard to ensure our team feels valued, appreciated and supported, and offer a few benefits to help show them how we feel:
- A flexible hybrid workplace, with a combination of working from home and at our downtown Halifax office
- Team get-togethers and activities throughout the year - we promise to keep them fun
- A Group Health and Benefits Plan, with 100% of the monthly premiums paid by DNS
- The opportunity to contribute ideas, creativity and input - as a team, we rely on each other to drive success in our projects/programs, and our team culture is a fundamental driver of that
- 15 days vacation annually, in addition to paid time off over the holiday season, 2 MyTime days, up to 4 "Summer Fridays" off in July and August, and 13 public holidays
- Access to professional development opportunities and a health spending allowance
Client Engagement Manager
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Job Description
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.
Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.
LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.
Responsibilities:- Deliver digital solutions, comprising both platform SaaS licensing and elements of custom development, to clients in telecoms, media, and technology (TMT) sectors.
- Operate as the lead point of contact for any and all matters specific to your accounts.
- Work with LotusFlare’s product and engineering teams and externally with customer technical teams to propose and help clients build solutions that unblock deployment.
- Build and maintain strong, long-lasting customer relationships.
- Coordinate with 3rd parties who may be involved in a solution delivery.
- Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers.
- Manage testing, production releases, and project handover to customer support and operational teams.
- Act as a key interface between the customer and the LotusFlare organization including product, sales, engineering, support, and business.
- Support project management activities, ensuring issues are documented and addressed.
- Be a part of a Global Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools with creative ideas.
- Aid in product design and product development.
- Build a team and lead a team of client engagement managers serving our clients
Requirements:
- Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred.
- 5+ years of experience in management consulting, enterprise software, or startups.
- Deep expertise in industries such as mobile and fixed telecommunications, media and technology.
- Experience in managing engagement and projects with Mobile Operators related to digital initiatives including Business Support System (BSS) digitization is a plus.
- Functional knowledge, including but not limited to strategy, project management, and product management.
- Proven track record of performance leading delivery of complex digital solutions, on time and within budget.
- Exceptional analytical and quantitative problem-solving skills. Able to distill data and articulate the rationale for making difficult trade-offs.
- Demonstrated leadership ability in an international team environment.
- Initiative taker, eager to break new ground, create opportunities for others, and a quick learner.
- Comfort and experience with cross-organizational communication; excellent written and verbal communication skills
- Willingness and ability to travel
- Competitive salary package.
- Paid lunch.
- Yearly bonus.
- Training and workshops.
- Truly flexible working hours.
About:
At LotusFlare, we attract and keep amazing people by offering two key things:
- Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
- Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.
From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.
With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.
- Website:
- LinkedIn:
- Instagram:
- Twitter:
If you require disability related accommodation to participate in the recruitment process, please advise the Human Resources Department as soon as possible. Accommodation may be provided in all steps of the hiring process.
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Management Consultant (Engagement Manager)
Posted today
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Job Description
Cascadia Partners is seeking experienced Engagement Managers for our Vancouver and Victoria offices.
Note: Previous experience as a Management Consultant required.
We See Consulting Differently
Cascadia Partners is a consulting firm founded by industry veterans who wanted to focus on creating local impact. We bring specialized expertise to a broad cross-section of local industries, and Cascadians find it rewarding to see the impact of our work where we live.
Our work focuses on five practice areas: Business Strategy, Operations Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such as Food, Beverages & Retail, Industry Associations, Construction & Real Estate, Public Sector, Transportation & Logistics, and Healthcare. All consultants contribute to all practice areas, which keeps us continuously learning from one another.
How We Work
We believe in incorporating collaboration, intellectual curiosity, creativity & confidence in our work. We are a high-performing team who works hard and delivers high-quality work for our clients; we also have fun and enjoy spending time together. Cascadia retains a startup culture and strives to hire people who are eager to contribute and grow the firm and its culture. Our consultants contribute to firm building activities like developing internal systems, business development, brand awareness and client expansion.
What We Do
At Cascadia, you’ll work in small teams to identify, define, and clearly articulate client problems and then develop creative solutions to address these challenges. Together, you will help clients improve their performance and help them realize their goals.
We strive to create value for our clients and build long-term partnerships with various engagement lengths from several weeks to several months. Most of our clients are in BC, so we travel less than other consultants, however onsite work with clients and some travel within BC may be required.
An Engagement Managers responsibilities span the following:
- Lead and manage multiple client engagements across our practice areas, ensuring timely and high-quality delivery.
- Identify and close new project opportunities with existing and new clients.
- Develop and maintain strong relationships with clients, acting as a trusted advisor.
- Collaborate with clients to understand their challenges and develop strategic, tailored solutions.
- Oversee project teams, providing guidance, support, and mentorship.
- Conduct thorough research and analysis to support client recommendations.
- Prepare and present comprehensive reports and proposals to clients and stakeholders.
- Monitor project progress, manage risks, and implement corrective actions as necessary.
- Lead and contribute to business development efforts, including identifying new opportunities, preparing proposals, and participating in client pitches.
- Leverage your network and expertise to attract new clients and projects.
- Stay current with industry trends and best practices to provide innovative solutions to clients.
Requirements
What Are We Looking For
- Minimum of 8+ years of experience in management consulting.
- A strong client base, preferably in British Columbia.
- A proven track record of selling and leading successful client engagements.
- Bachelor’s degree in Business, Management, or a related field; MBA or other advanced degree preferred.
- Demonstrated ability to lead and manage project teams.
- Ability to work collaboratively in a team and create an inclusive environment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
- Proficiency in project management methodologies and tools.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong business acumen and strategic thinking.
- Experience in one or more of our key industries is highly desirable.
- Willingness to travel as needed.
Please check your spam or junk folder periodically, as sometimes messages from our recruiting system may end up there.
Please combine all relevant documents (Resume, Achievements etc) into one PDF before uploading.
We look forward to reviewing your application!
Management Consultant (Engagement Manager)
Posted today
Job Viewed
Job Description
Job Description
Cascadia Partners is seeking experienced Engagement Managers for our Vancouver and Victoria offices.
Note: Previous experience as a Management Consultant required.
We See Consulting Differently
Cascadia Partners is a consulting firm founded by industry veterans who wanted to focus on creating local impact. We bring specialized expertise to a broad cross-section of local industries, and Cascadians find it rewarding to see the impact of our work where we live.
Our work focuses on five practice areas: Business Strategy, Operations Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such as Food, Beverages & Retail, Industry Associations, Construction & Real Estate, Public Sector, Transportation & Logistics, and Healthcare. All consultants contribute to all practice areas, which keeps us continuously learning from one another.
How We Work
We believe in incorporating collaboration, intellectual curiosity, creativity & confidence in our work. We are a high-performing team who works hard and delivers high-quality work for our clients; we also have fun and enjoy spending time together. Cascadia retains a startup culture and strives to hire people who are eager to contribute and grow the firm and its culture. Our consultants contribute to firm building activities like developing internal systems, business development, brand awareness and client expansion.
What We Do
At Cascadia, you’ll work in small teams to identify, define, and clearly articulate client problems and then develop creative solutions to address these challenges. Together, you will help clients improve their performance and help them realize their goals.
We strive to create value for our clients and build long-term partnerships with various engagement lengths from several weeks to several months. Most of our clients are in BC, so we travel less than other consultants, however onsite work with clients and some travel within BC may be required.
An Engagement Managers responsibilities span the following:
- Lead and manage multiple client engagements across our practice areas, ensuring timely and high-quality delivery.
- Identify and close new project opportunities with existing and new clients.
- Develop and maintain strong relationships with clients, acting as a trusted advisor.
- Collaborate with clients to understand their challenges and develop strategic, tailored solutions.
- Oversee project teams, providing guidance, support, and mentorship.
- Conduct thorough research and analysis to support client recommendations.
- Prepare and present comprehensive reports and proposals to clients and stakeholders.
- Monitor project progress, manage risks, and implement corrective actions as necessary.
- Lead and contribute to business development efforts, including identifying new opportunities, preparing proposals, and participating in client pitches.
- Leverage your network and expertise to attract new clients and projects.
- Stay current with industry trends and best practices to provide innovative solutions to clients.
Requirements
What Are We Looking For
- Minimum of 8+ years of experience in management consulting.
- A strong client base, preferably in British Columbia.
- A proven track record of selling and leading successful client engagements.
- Bachelor’s degree in Business, Management, or a related field; MBA or other advanced degree preferred.
- Demonstrated ability to lead and manage project teams.
- Ability to work collaboratively in a team and create an inclusive environment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
- Proficiency in project management methodologies and tools.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong business acumen and strategic thinking.
- Experience in one or more of our key industries is highly desirable.
- Willingness to travel as needed.
Please check your spam or junk folder periodically, as sometimes messages from our recruiting system may end up there.
Please combine all relevant documents (Resume, Achievements etc) into one PDF before uploading.
We look forward to reviewing your application!
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Gestionnaire de Mandats | Engagement Manager

Posted 22 days ago
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JOB SUMMARY
L'équipe des Services Professionnels d'Amazon Web Services (ProServe) recherche un Gestionnaire d'Engagement (EM) hautement qualifié et polyvalent pour rejoindre notre équipe et diriger la livraison de projets de solutions cloud complexes. Dans ce rôle, vous combinerez expertise technique et solides compétences en leadership de projet pour mener à bien des implémentations réussies de solutions basées sur AWS pour nos clients. Vous ferez le lien entre les exigences commerciales et les solutions techniques, facilitant les discussions techniques et assurant l'alignement avec les résultats attendus par les clients. En appliquant les cadres AWS tels que Well-Architected et Cloud Adoption Framework tout en démontrant une crédibilité technique auprès de diverses parties prenantes, vous traduirez les besoins des clients en exigences techniques claires, décomposerez des problèmes complexes et prendrez des décisions éclairées en tenant compte des compromis entre performance, évolutivité, sécurité et impact commercial.
Possédant une solide expérience en technologie et en gestion de programmes/projets, vous validerez les solutions techniques par rapport aux objectifs commerciaux, reconnaîtrez quand une évaluation technique supplémentaire est nécessaire et gérerez les risques techniques. On attendra de vous que vous obteniez et mainteniez les certifications AWS pertinentes, développiez une expertise spécifique à votre domaine et communiquiez efficacement les concepts techniques à des publics techniques et commerciaux. Au fur et à mesure de votre progression, vous dirigerez des projets techniques de plus en plus complexes, façonnerez des stratégies techniques inter-organisationnelles et établirez les meilleures pratiques dans votre domaine. Dans ce rôle, vous appliquerez vos capacités de gestion et de leadership pour exécuter avec succès les plans de projet, identifier et gérer proactivement les risques, résoudre les problèmes, escalader lorsque nécessaire et mener les projets à leur terme, tout en dépassant les attentes des clients.
L'organisation des Services Professionnels AWS est une équipe mondiale d'experts qui aident les clients à réaliser les résultats commerciaux souhaités lors de l'utilisation du Cloud AWS. Nous travaillons en collaboration avec les équipes des clients et le Réseau de Partenaires AWS (APN) pour exécuter des initiatives d'informatique en cloud d'entreprise. Notre équipe fournit une assistance à travers une collection d'offres qui aident les clients à atteindre des résultats spécifiques liés à l'adoption du cloud d'entreprise. Nous fournissons également des conseils ciblés à travers nos pratiques de spécialité mondiales, qui couvrent une variété de solutions, technologies et industries.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
En tant que gestionnaire de programme/projet technologique expérimenté, vous serez responsable de :
* Diriger et gérer des projets complexes de migration et d'implémentation cloud
* Exploiter une connaissance approfondie des services AWS, des architectures et des meilleures pratiques pour guider les décisions techniques et la planification stratégique
* Faire le lien entre les exigences commerciales et les solutions techniques, faciliter les discussions d'ingénierie et assurer l'alignement avec les résultats commerciaux des clients
* Traduire les besoins des clients en exigences techniques claires et les associer aux résultats commerciaux
* Décomposer des problèmes techniques complexes en solutions réalisables et livrables
* Contribuer à la documentation technique et définir des normes de documentation
As an experienced technology program/project manager, you will be responsible for:
* Leading and managing complex cloud migration and implementation projects
* Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
* Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
* Distilling customer needs into clear technical requirements and map them to business outcomes
* Decomposing complex technical problems into actionable, deliverable solutions
* Contributing to technical documentation and define documentation standards
About the team
À propos d'AWS (English description to follow)
Des expériences diverses
AWS accorde une grande importance à la diversité des expériences. Même si vous ne répondez pas à toutes les qualifications et compétences énumérées dans la description du poste, nous encourageons les candidats à postuler. Si votre carrière débute, si vous n'avez pas suivi un parcours traditionnel ou si vous avez des expériences alternatives, cela ne doit pas vous empêcher de postuler.
Pourquoi AWS ?
Amazon Web Services (AWS) est la plateforme infonuagique la plus complète et la plus amplement adoptée au monde. Nous avons été les pionniers de l'informatique infonuagique et n'avons jamais cessé d'innover. C'est pourquoi nos clients, des startups les plus prospères jusqu'aux entreprises du Fortune 500, font confiance à notre gamme de produits et de services pour faire avancer leurs entreprises.
Une culture d'équipe inclusive
Chez AWS, c'est dans notre nature d'apprendre et d'être curieux. Nos groupes d'affinité dirigés par nos employés favorisent une culture d'inclusion qui nous permet d'être fiers de nos différences. Des événements et des expériences d'apprentissage toujours en cours, notamment les conférences sur la race et l'ethnicité (CORE) et AmazeCon (diversité des genres), nous incitent à ne jamais cesser de valoriser nos différences.
Mentorat et développement de carrière
Nous élevons continuellement la barre de notre performance au plus haut, car nous nous efforçons de devenir le meilleur employeur de la planète. C'est ainsi que vous trouverez que nous avons de nombreuses ressources de partage de connaissances, de mentorat et d'autres ressources de développement de carrière pour vous aider à devenir un professionnel mieux équilibré.
L'équilibre entre vie professionnelle et vie privée
Nous accordons une grande importance à l'équilibre entre la vie professionnelle et la vie privée. La réussite professionnelle ne doit jamais croite en désavantagent la vie personnelle. C'est donc pour ça que la flexibilité d'horaires et de conditions de travail fait partie de notre culture. Lorsque nous nous sentons soutenus autant au travail qu'à la maison, il n'y a rien que nous ne puissions réaliser dans l'environnement de l'infonuagique.
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About AWS (Description en français ci-dessus)
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
* 3+ ans d'expérience dans le cloud computing.
* Expérience en gestion de projets de programmes techniques
* Diplôme de licence en informatique, ingénierie, domaine connexe, ou expérience équivalente
* Expérience pertinente en conseil ou dans l'industrie, avec une capacité avérée à établir des relations de confiance avec des dirigeants d'entreprise et des leaders technologiques
* Expérience face aux clients, interaction avec des parties prenantes de niveau exécutif, et direction de la livraison pour des programmes de transformation complexes
* Solides compétences en communication verbale et écrite, en français et en anglais si le candidat(e) est basé à Montréal.
Puisque ce rôle nécessite que l'employé intéragisse avec d'autres entités d'Amazon à l'échelle mondiale ainsi qu'avec des employés et intervenants dans d'autres provinces canadiennes, la connaissance du français et de l'anglais est exigée pour ce poste si le candidat(e) est basé à Montréal.
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* 3+ years of experience in cloud computing.
* Experience in project management of technical programs
* Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
* Relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders
* Customer facing experience, interfacing with executive stakeholders, and leading delivery for complex transformation programs
* Strong verbal and written communication skills, in French and English if based in Montreal.
Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position if based in Montreal.
Preferred Qualifications
* Expérience AWS préférée
* Solide compréhension des services AWS, des architectures et des meilleures pratiques
* Capacité avérée à établir une crédibilité technique auprès des équipes d'ingénierie et des décideurs techniques seniors
* Expérience de collaboration avec des intégrateurs de systèmes et des tiers pendant la livraison
* AWS experience preferred
* Strong understanding of AWS services, architectures, and best practices
* Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
* Experience collaborating with systems integrators and third parties during delivery ·
Amazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.
Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $99,900/year up to $166,900/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
Gestionnaire de Mandats | Engagement Manager

Posted 22 days ago
Job Viewed
Job Description
JOB SUMMARY
L'équipe des Services Professionnels d'Amazon Web Services (ProServe) recherche un Gestionnaire d'Engagement (EM) hautement qualifié et polyvalent pour rejoindre notre équipe et diriger la livraison de projets de solutions cloud complexes. Dans ce rôle, vous combinerez expertise technique et solides compétences en leadership de projet pour mener à bien des implémentations réussies de solutions basées sur AWS pour nos clients. Vous ferez le lien entre les exigences commerciales et les solutions techniques, facilitant les discussions techniques et assurant l'alignement avec les résultats attendus par les clients. En appliquant les cadres AWS tels que Well-Architected et Cloud Adoption Framework tout en démontrant une crédibilité technique auprès de diverses parties prenantes, vous traduirez les besoins des clients en exigences techniques claires, décomposerez des problèmes complexes et prendrez des décisions éclairées en tenant compte des compromis entre performance, évolutivité, sécurité et impact commercial.
Possédant une solide expérience en technologie et en gestion de programmes/projets, vous validerez les solutions techniques par rapport aux objectifs commerciaux, reconnaîtrez quand une évaluation technique supplémentaire est nécessaire et gérerez les risques techniques. On attendra de vous que vous obteniez et mainteniez les certifications AWS pertinentes, développiez une expertise spécifique à votre domaine et communiquiez efficacement les concepts techniques à des publics techniques et commerciaux. Au fur et à mesure de votre progression, vous dirigerez des projets techniques de plus en plus complexes, façonnerez des stratégies techniques inter-organisationnelles et établirez les meilleures pratiques dans votre domaine. Dans ce rôle, vous appliquerez vos capacités de gestion et de leadership pour exécuter avec succès les plans de projet, identifier et gérer proactivement les risques, résoudre les problèmes, escalader lorsque nécessaire et mener les projets à leur terme, tout en dépassant les attentes des clients.
L'organisation des Services Professionnels AWS est une équipe mondiale d'experts qui aident les clients à réaliser les résultats commerciaux souhaités lors de l'utilisation du Cloud AWS. Nous travaillons en collaboration avec les équipes des clients et le Réseau de Partenaires AWS (APN) pour exécuter des initiatives d'informatique en cloud d'entreprise. Notre équipe fournit une assistance à travers une collection d'offres qui aident les clients à atteindre des résultats spécifiques liés à l'adoption du cloud d'entreprise. Nous fournissons également des conseils ciblés à travers nos pratiques de spécialité mondiales, qui couvrent une variété de solutions, technologies et industries.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
En tant que gestionnaire de programme/projet technologique expérimenté, vous serez responsable de :
* Diriger et gérer des projets complexes de migration et d'implémentation cloud
* Exploiter une connaissance approfondie des services AWS, des architectures et des meilleures pratiques pour guider les décisions techniques et la planification stratégique
* Faire le lien entre les exigences commerciales et les solutions techniques, faciliter les discussions d'ingénierie et assurer l'alignement avec les résultats commerciaux des clients
* Traduire les besoins des clients en exigences techniques claires et les associer aux résultats commerciaux
* Décomposer des problèmes techniques complexes en solutions réalisables et livrables
* Contribuer à la documentation technique et définir des normes de documentation
As an experienced technology program/project manager, you will be responsible for:
* Leading and managing complex cloud migration and implementation projects
* Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
* Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
* Distilling customer needs into clear technical requirements and map them to business outcomes
* Decomposing complex technical problems into actionable, deliverable solutions
* Contributing to technical documentation and define documentation standards
About the team
À propos d'AWS (English description to follow)
Des expériences diverses
AWS accorde une grande importance à la diversité des expériences. Même si vous ne répondez pas à toutes les qualifications et compétences énumérées dans la description du poste, nous encourageons les candidats à postuler. Si votre carrière débute, si vous n'avez pas suivi un parcours traditionnel ou si vous avez des expériences alternatives, cela ne doit pas vous empêcher de postuler.
Pourquoi AWS ?
Amazon Web Services (AWS) est la plateforme infonuagique la plus complète et la plus amplement adoptée au monde. Nous avons été les pionniers de l'informatique infonuagique et n'avons jamais cessé d'innover. C'est pourquoi nos clients, des startups les plus prospères jusqu'aux entreprises du Fortune 500, font confiance à notre gamme de produits et de services pour faire avancer leurs entreprises.
Une culture d'équipe inclusive
Chez AWS, c'est dans notre nature d'apprendre et d'être curieux. Nos groupes d'affinité dirigés par nos employés favorisent une culture d'inclusion qui nous permet d'être fiers de nos différences. Des événements et des expériences d'apprentissage toujours en cours, notamment les conférences sur la race et l'ethnicité (CORE) et AmazeCon (diversité des genres), nous incitent à ne jamais cesser de valoriser nos différences.
Mentorat et développement de carrière
Nous élevons continuellement la barre de notre performance au plus haut, car nous nous efforçons de devenir le meilleur employeur de la planète. C'est ainsi que vous trouverez que nous avons de nombreuses ressources de partage de connaissances, de mentorat et d'autres ressources de développement de carrière pour vous aider à devenir un professionnel mieux équilibré.
L'équilibre entre vie professionnelle et vie privée
Nous accordons une grande importance à l'équilibre entre la vie professionnelle et la vie privée. La réussite professionnelle ne doit jamais croite en désavantagent la vie personnelle. C'est donc pour ça que la flexibilité d'horaires et de conditions de travail fait partie de notre culture. Lorsque nous nous sentons soutenus autant au travail qu'à la maison, il n'y a rien que nous ne puissions réaliser dans l'environnement de l'infonuagique.
//
About AWS (Description en français ci-dessus)
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
* 3+ ans d'expérience dans le cloud computing.
* Expérience en gestion de projets de programmes techniques
* Diplôme de licence en informatique, ingénierie, domaine connexe, ou expérience équivalente
* Expérience pertinente en conseil ou dans l'industrie, avec une capacité avérée à établir des relations de confiance avec des dirigeants d'entreprise et des leaders technologiques
* Expérience face aux clients, interaction avec des parties prenantes de niveau exécutif, et direction de la livraison pour des programmes de transformation complexes
* Solides compétences en communication verbale et écrite, en français et en anglais si le candidat(e) est basé à Montréal.
Puisque ce rôle nécessite que l'employé intéragisse avec d'autres entités d'Amazon à l'échelle mondiale ainsi qu'avec des employés et intervenants dans d'autres provinces canadiennes, la connaissance du français et de l'anglais est exigée pour ce poste si le candidat(e) est basé à Montréal.
---
* 3+ years of experience in cloud computing.
* Experience in project management of technical programs
* Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
* Relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders
* Customer facing experience, interfacing with executive stakeholders, and leading delivery for complex transformation programs
* Strong verbal and written communication skills, in French and English if based in Montreal.
Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position if based in Montreal.
Preferred Qualifications
* Expérience AWS préférée
* Solide compréhension des services AWS, des architectures et des meilleures pratiques
* Capacité avérée à établir une crédibilité technique auprès des équipes d'ingénierie et des décideurs techniques seniors
* Expérience de collaboration avec des intégrateurs de systèmes et des tiers pendant la livraison
* AWS experience preferred
* Strong understanding of AWS services, architectures, and best practices
* Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
* Experience collaborating with systems integrators and third parties during delivery ·
Amazon est un employeur garantissant l'égalité des chances et ne fait aucune discrimination sur la base du statut d'ancien combattant protégé, d'un handicap ou de tout autre statut protégé par la loi.
Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à nos clients. Si vous avez un handicap et que vous avez besoin de mesures d'adaptation ou d'adaptation en milieu de travail pendant le processus de candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus d'intégration, veuillez visiter pour plus d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas dans la liste, veuillez communiquer avec votre partenaire de recrutement.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $99,900/year up to $166,900/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
Senior Engagement Manager, AWS Professional Services

Posted today
Job Viewed
Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects.
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
- Distilling customer needs into clear technical requirements and map them to business outcomes.
- Decomposing complex technical problems into actionable, deliverable solutions.
- Contributing to technical documentation and define documentation standards.
About the team
Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? - Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years of experience in cloud computing.
- Experience in project management of technical programs.
- Experience with software development life cycle (SDLC); Waterfall/Agile/iterative methodologies.
- Experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
Preferred Qualifications
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Managed and delivered IT and Transformation engagements for a Fortune 100 company
- Work experience in any of the industries such as Financial Services (Banking/Insurance) Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $126,000/year up to $210,400/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.