32 Enterprise Resource Planning jobs in Canada
Business Process Consultant
Toronto, Ontario
Zurich NA
Posted 1 day ago
Job Viewed
Job Description
Business Process Consultant
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have experience in business process management and are looking for a new challenge, we would love to hear from you.
Zurich Canada is currently looking for a Business Process Consultant, to lead business process change management initiatives and provide business process management expertise in support of the organization's process management priorities.
Reporting to the Head of Business Transformation, you will be responsible for analyzing, designing, implementing, and optimizing business processes to enhance efficiency and achieve organizational goals.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.
This is a hybrid work opportunity.
**What you will do**
- Develop end-to-end process and value stream mapping to capture current state and future state process design.
- Prepare and/or coordinate the development of process documentation (process maps, Standard Operating Procedures, Job Aids) and end-user materials.
- Support the development and delivery of training material as they relate to changed business processes.
- Identify points of process risks or potential failure and make recommendations to control risk, following processes through to completion.
- Lead business change management assignments to successful completion, including engaging and supporting business stakeholders to achieve desired outcomes of improved operational processes, reduced risk, and enhanced customer experience.
- Collaborate with business partners to understand their process management needs and promote automation and operational efficiency efforts.
- Create and implement quality control measures to ensure consistency and accuracy of process improvement initiatives.
- Analyze and prepare recommendations (including staffing models) that will drive greater productivity, reduce waste, or eliminate duplication.
**Job Qualifications - What you bring to the table**
Required:
- Bachelor's Degree in Business Administration, Management, or related fields.
- 5+ years proven experience in business process management and optimization required.
- Insurance Domain Knowledge: Property and Casualty insurance industry experience required.
- Strong interpersonal and influence skills to enable change management.
- Ability to prepare and present findings and recommendations in a methodical manner.
- Skilled in time management and driving tasks to completion.
- Strong verbal and written communication skills.
- Demonstrates leadership skills.
- Business Process Modeling: Proficiency in using tools like BPMN (Business Process Model and Notation) to visually represent complex insurance processes.
- Lean Methodology: Understanding of Lean principles to identify and eliminate waste within operations.
- Change Management: Ability to effectively manage change within the organization when implementing new processes.
- Data Analytics: Skills to analyze large datasets to identify trends and inform process improvement decisions.
Preferred:
- Process Certifications (Six Sigma, BPM, ITIL or equivalent) a strong asset
**Our Culture**
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.
**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.**
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility pleaseclick here ( .If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email **your request to have your job profile deleted from the system** by clickinghere ( ) . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. Disability / Veterans
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have experience in business process management and are looking for a new challenge, we would love to hear from you.
Zurich Canada is currently looking for a Business Process Consultant, to lead business process change management initiatives and provide business process management expertise in support of the organization's process management priorities.
Reporting to the Head of Business Transformation, you will be responsible for analyzing, designing, implementing, and optimizing business processes to enhance efficiency and achieve organizational goals.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.
This is a hybrid work opportunity.
**What you will do**
- Develop end-to-end process and value stream mapping to capture current state and future state process design.
- Prepare and/or coordinate the development of process documentation (process maps, Standard Operating Procedures, Job Aids) and end-user materials.
- Support the development and delivery of training material as they relate to changed business processes.
- Identify points of process risks or potential failure and make recommendations to control risk, following processes through to completion.
- Lead business change management assignments to successful completion, including engaging and supporting business stakeholders to achieve desired outcomes of improved operational processes, reduced risk, and enhanced customer experience.
- Collaborate with business partners to understand their process management needs and promote automation and operational efficiency efforts.
- Create and implement quality control measures to ensure consistency and accuracy of process improvement initiatives.
- Analyze and prepare recommendations (including staffing models) that will drive greater productivity, reduce waste, or eliminate duplication.
**Job Qualifications - What you bring to the table**
Required:
- Bachelor's Degree in Business Administration, Management, or related fields.
- 5+ years proven experience in business process management and optimization required.
- Insurance Domain Knowledge: Property and Casualty insurance industry experience required.
- Strong interpersonal and influence skills to enable change management.
- Ability to prepare and present findings and recommendations in a methodical manner.
- Skilled in time management and driving tasks to completion.
- Strong verbal and written communication skills.
- Demonstrates leadership skills.
- Business Process Modeling: Proficiency in using tools like BPMN (Business Process Model and Notation) to visually represent complex insurance processes.
- Lean Methodology: Understanding of Lean principles to identify and eliminate waste within operations.
- Change Management: Ability to effectively manage change within the organization when implementing new processes.
- Data Analytics: Skills to analyze large datasets to identify trends and inform process improvement decisions.
Preferred:
- Process Certifications (Six Sigma, BPM, ITIL or equivalent) a strong asset
**Our Culture**
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.
**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.**
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility pleaseclick here ( .If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email **your request to have your job profile deleted from the system** by clickinghere ( ) . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. Disability / Veterans
This advertiser has chosen not to accept applicants from your region.
0
Manager, Business Process
Hamilton, Ontario
Bausch + Lomb
Posted 3 days ago
Job Viewed
Job Description
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
This advertiser has chosen not to accept applicants from your region.
1
Manager, Business Process
Ottawa, Ontario
Bausch + Lomb
Posted 3 days ago
Job Viewed
Job Description
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
This advertiser has chosen not to accept applicants from your region.
2
Manager, Business Process
Toronto, Ontario
Bausch + Lomb
Posted 7 days ago
Job Viewed
Job Description
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
**Job Title** : Manager, Business Process
**Position:** Permanent, Full-time
**Location** : Ontario, Canada (Remote)
**Department** : IT
**Reports to** : Director IT
**Position Summary** :
We are seeking an experienced and detail-oriented **Manager, Business Process** to lead the support and enhancement of PeopleSoft applications across the US and Western Europe. Acting as the escalation point beyond routine AMS activities, this role partners with business stakeholders and offshore teams to ensure system reliability, deliver effective solutions, and drive process improvements. The ideal candidate combines strong technical expertise with excellent communication skills and a proactive, problem-solving approach.
**Key Responsibilities** :
+ Lead the support, maintenance, and enhancement of PeopleSoft modules, ensuring timely and effective issue resolution.
+ Serve as the escalation point for the AMS offshore support team, managing complex technical and functional issues.
+ Partner with finance, operations, and business stakeholders to troubleshoot and resolve application challenges.
+ Support data mapping, conversion, and integration initiatives between PeopleSoft and other ERPs, including SAP and BPCS.
+ Coordinate and provide support during month-end, quarter-end, and year-end close activities.
+ Lead and support testing efforts for PeopleSoft and SAP systems, ensuring quality and compliance.
+ Review, validate, and approve technical specifications, change requests, and readiness for production deployments.
+ Collaborate with EMEA PeopleSoft teams and cross-functional IT/business stakeholders to align solutions with organizational needs.
+ Build strong business user relationships by advising on reporting, audit requirements, and system changes.
+ Gather and document requirements from stakeholders, producing actionable outputs and driving process improvements.
+ Prioritize and manage incoming requests, escalating or creating change requests as appropriate.
+ Provide operational support, training, and guidance to business users on PeopleSoft system tasks.
**Qualifications and Skills** :
+ Bachelors degree in Computer Science, Information Systems, Finance, or related field (Masters degree preferred).
+ 6 years or more of progressive experience in Peoplesoft application support and management.
+ Hands-on experience with PeopleSoft 8.4 modules: Item Master, Inventory, Order Management, Billing, Purchasing, Data Exchanges, Finance, and General Ledger.
+ Strong SQL and data analysis skills.
+ Excellent problem-solving, communication, and stakeholder management abilities.
+ Experience with additional modules such as Accounts Receivable, Asset Management, Project Costing, and Cost Management.
+ Strong understanding of financial processes and inventory controls.
+ Proficiency with PeopleSoft Application Designer and data conversion.
+ Experience in ERP integrations and interface development.
+ Background working with global business users and offshore support teams.
The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
This advertiser has chosen not to accept applicants from your region.
3
Business Process Engineer
Bolton, Ontario
CARGO COUNTY GROUP
Posted 5 days ago
Job Viewed
Job Description
We are looking for a detail-oriented Business Process Engineer to join us on a 6-month contract (with the possibility of extension) . The ideal candidate will create workflows, SOPs, policies, and checklists to streamline operations, eliminate redundancies, and ensure business continuity across departments.
- Develop and maintain SOPs, workflows, policies, and checklists .
- Map, analyze, and optimize business processes to improve efficiency.
- Collaborate with cross-functional teams to ensure smooth process adoption.
- Maintain proper document control and version management .
- Use Google Docs, Sheets, and process diagramming tools to create clear documentation.
- 3+ years’ experience in process improvement, workflow design, or business documentation .
- Strong skills in Google Workspace & process diagramming tools (e.g., Lucidchart, Miro, Visio).
- Excellent communication and problem-solving abilities.
- Prior experience working with cross-functional teams .
- Knowledge of Lean / Six Sigma or quality management systems.
- Experience in operations, logistics, or compliance-driven industries .
Cargo Group is a leading provider of end-to-end supply chain solutions , bringing together expertise in transportation, warehousing, logistics, distribution, and international trade . With a commitment to efficiency, innovation, and reliability , we support businesses in moving goods seamlessly across markets. Our diverse divisions work together to deliver scalable, customer-focused solutions that keep global supply chains running strong.
This advertiser has chosen not to accept applicants from your region.
4
Business Process Engineer
Toronto, Ontario
CARGO COUNTY GROUP
Posted 5 days ago
Job Viewed
Job Description
We are looking for a detail-oriented Business Process Engineer to join us on a 6-month contract (with the possibility of extension) . The ideal candidate will create workflows, SOPs, policies, and checklists to streamline operations, eliminate redundancies, and ensure business continuity across departments.
- Develop and maintain SOPs, workflows, policies, and checklists .
- Map, analyze, and optimize business processes to improve efficiency.
- Collaborate with cross-functional teams to ensure smooth process adoption.
- Maintain proper document control and version management .
- Use Google Docs, Sheets, and process diagramming tools to create clear documentation.
- 3+ years’ experience in process improvement, workflow design, or business documentation .
- Strong skills in Google Workspace & process diagramming tools (e.g., Lucidchart, Miro, Visio).
- Excellent communication and problem-solving abilities.
- Prior experience working with cross-functional teams .
- Knowledge of Lean / Six Sigma or quality management systems.
- Experience in operations, logistics, or compliance-driven industries .
Cargo Group is a leading provider of end-to-end supply chain solutions , bringing together expertise in transportation, warehousing, logistics, distribution, and international trade . With a commitment to efficiency, innovation, and reliability , we support businesses in moving goods seamlessly across markets. Our diverse divisions work together to deliver scalable, customer-focused solutions that keep global supply chains running strong.
This advertiser has chosen not to accept applicants from your region.
5
Manager, Business Process Excellence
Brantford, Ontario
Cornerstone Building Brands
Posted today
Job Viewed
Job Description
Job Description
Additional Information
Job Description
Company Description
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.
Job DescriptionThe Manager, Continuous Improvement (CI) leads the strategic deployment of the Cornerstone Production System (CPS) across enterprise business functions upstream of Manufacturing and Supply Chain. This role is accountable for driving transformation initiatives, embedding Lean thinking, and developing a culture of operational excellence across commercial and transactional departments. Acting as a change leader and CI expert, the Manager partners with senior and executive leadership to deliver measurable improvements in business performance, customer value, and employee capability.
This role influences multiple business units, functions, and regions, ensuring alignment with corporate objectives and standardization of Lean practices across the organization.
Key Responsibilities
- Strategic CI Leadership
- Lead the deployment of Lean principles, Kaizen methodology, and CPS across commercial and enterprise support functions (e.g., Sales, Finance, Engineering, Customer Service, etc.).
- Align CI initiatives with corporate strategy and drive measurable progress toward annual and long-term performance targets.
- Collaborate with business unit leaders and executives to identify and prioritize transformation opportunities with high business impact.
- Enterprise Transformation
- Oversee CI efforts across multiple sites and departments, ensuring consistent adoption of CPS principles, tools, and behaviors.
- Facilitate strategic planning processes using Lean methodologies to support cost, quality, and service-level improvements.
- Serve as the enterprise change agent to support underperforming areas or high-priority business initiatives.
- Capability Building & Leadership Development
- Design and lead capability development programs for CI Managers, site leaders, and future Lean champions through CPS College™, kaizen facilitation, and structured coaching.
- Build and mentor a high-performing network of Lean facilitators and CI practitioners across the organization.
- Governance & Performance Management
- Develop and execute CI governance frameworks to monitor Lean maturity, audit compliance, and ROI of transformation initiatives.
- Lead monthly reviews of departmental CI Annual Plans, ensuring adherence to goals and providing strategic intervention when necessary.
- Innovation & Best Practice Sharing
- Promote cross-functional and cross-site knowledge sharing of Lean best practices, tools, and success stories.
- Support new product introductions with pre-launch and post-launch Kaizen and process optimization initiatives.
- Stakeholder Engagement & Communication
- Build strong partnerships with senior stakeholders and serve as a trusted advisor to executive leadership on CI-related decisions.
- Present CI strategies, results, and business cases to leadership teams and corporate forums.
- Bachelor’s degree required; Master’s degree (e.g., MBA, Operations, or Engineering discipline) strongly preferred.
- Minimum 10 years of progressive experience leading Lean and Continuous Improvement efforts across business functions.
- Proven track record of driving enterprise-wide or business-unit-wide transformation and achieving measurable results.
- Deep expertise in Lean principles, Kaizen methodology, and business process reengineering.
- Strong executive presence and ability to influence and communicate with senior leadership.
- Exceptional facilitation, coaching, and change leadership skills.
- Experience working in a matrixed, cross-functional, and global organization preferred.
- Willingness and ability to travel up to 75%, including international travel as needed.
This position offers a hybrid work arrangement from our Paris, Ontario location and requires up to 75% travel, which may include international destinations
This position plays a critical role in advancing Cornerstone’s operational excellence journey and requires a highly motivated, strategic thinker who can inspire others, lead by example, and deliver sustainable results.
Additional Information
Cornerstone Building Brands Canada is committed to an inclusive, equitable and accessible workplace. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Enterprise resource planning Jobs in Canada !
6
Project Manager - Business process lead
Bombardier
Posted 2 days ago
Job Viewed
Job Description
_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans ( _Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
As the Business Process Lead, you will report directly to the Director of Manufacturing. Your key responsibilities will include managing and optimizing business processes, spearheading improvement projects, collaborating with various departments, developing and tracking key performance indicators (KPIs), overseeing transitions, and ensuring stakeholder buy-in for successful implementation.
+ As a Business Process Lead, you will be responsible for managing and optimizing business processes to ensure efficiency, effectiveness, and alignment with organizational goals.
+ Lead process improvement projects, ensuring timely completion and alignment with organizational goals. You will collaborate with various departments to ensure that processes are streamlined and aligned with business objectives.
+ Develop and track key performance indicators (KPIs) to measure the effectiveness of process changes. Manage the transition of process changes, addressing any resistance. Ensure buy-in from all stakeholders for successful implementation.
**How to thrive in this role? Skills, knowledge & experience :**
+ You have a Bachelor's degree in business administration, Information Technology, Engineering, or a related field.
+ Proven experience (10 years) in project management and system integration initiatives within complex organizations.
+ You have good knowledge of PLM, ERP, and MES, functionality, and integration capabilities.
+ You have excellent communication, collaboration, and stakeholder management skills, with the ability to effectively convey complex technical concepts to non-technical audiences and gain buy-in for integration initiatives.
+ Demonstrated leadership abilities, including the ability to inspire and motivate teams, drive change, and foster a culture of continuous improvement and innovation.
+ You have a proven ability to develop and capitalize on new business opportunities, set business goals and deliver on plans.
+ You are bilingual (French and English).
**Now that you can see yourself in this role, apply and join the Bombardier Family!**
Please note: You don't need all the skills, knowledge, and experience listed for this position! We're not looking for the perfect candidate, we're looking for great talent and resourcefulness.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Project Manager - Business process lead
**Primary Location** Marcel-Laurin Plant 1
**Organization** Aerospace Canada
**Shift** Day job
**Employee Status** Regular
**Requisition** 7088 Project Manager - Business process lead
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans ( _Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
As the Business Process Lead, you will report directly to the Director of Manufacturing. Your key responsibilities will include managing and optimizing business processes, spearheading improvement projects, collaborating with various departments, developing and tracking key performance indicators (KPIs), overseeing transitions, and ensuring stakeholder buy-in for successful implementation.
+ As a Business Process Lead, you will be responsible for managing and optimizing business processes to ensure efficiency, effectiveness, and alignment with organizational goals.
+ Lead process improvement projects, ensuring timely completion and alignment with organizational goals. You will collaborate with various departments to ensure that processes are streamlined and aligned with business objectives.
+ Develop and track key performance indicators (KPIs) to measure the effectiveness of process changes. Manage the transition of process changes, addressing any resistance. Ensure buy-in from all stakeholders for successful implementation.
**How to thrive in this role? Skills, knowledge & experience :**
+ You have a Bachelor's degree in business administration, Information Technology, Engineering, or a related field.
+ Proven experience (10 years) in project management and system integration initiatives within complex organizations.
+ You have good knowledge of PLM, ERP, and MES, functionality, and integration capabilities.
+ You have excellent communication, collaboration, and stakeholder management skills, with the ability to effectively convey complex technical concepts to non-technical audiences and gain buy-in for integration initiatives.
+ Demonstrated leadership abilities, including the ability to inspire and motivate teams, drive change, and foster a culture of continuous improvement and innovation.
+ You have a proven ability to develop and capitalize on new business opportunities, set business goals and deliver on plans.
+ You are bilingual (French and English).
**Now that you can see yourself in this role, apply and join the Bombardier Family!**
Please note: You don't need all the skills, knowledge, and experience listed for this position! We're not looking for the perfect candidate, we're looking for great talent and resourcefulness.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Project Manager - Business process lead
**Primary Location** Marcel-Laurin Plant 1
**Organization** Aerospace Canada
**Shift** Day job
**Employee Status** Regular
**Requisition** 7088 Project Manager - Business process lead
This advertiser has chosen not to accept applicants from your region.
7