117 Erp System jobs in Canada

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**ERP System Reliability Engineer - SAP Digital Core Platform**
Location: Poland (Warsaw/Poznan), Spain (Madrid), Canada (Mississauga) - hybrid model of work
We are seeking an experienced **SAP-focused System Reliability Engineer (SRE)** to lead reliability and performance management across our **SAP Digital Core Platform, including** **S/4HANA** and other tightly integrated enterprise systems. This role requires strong expertise in SAP architecture, modules, and integration points, with a deep understanding of how SAP systems operate within complex enterprise environments.
You will be responsible for **cross-application reliability, system performance management, proactive SAP system health monitoring, and performance tuning** . Collaborating closely with SAP developers, functional consultants, and business stakeholders, you will help reduce technical debt and ensure seamless, highly reliable ERP platform and business operations.
Applying SRE principles to **SAP systems** , you will drive improvements in availability, performance, and scalability, ensuring the Digital Core runs smoothly under dynamic business demands. Your work will directly influence system stability, user experience, and platform scalability for mission-critical SAP business processes.
**The Opportunity**
As a System Reliability Engineer, you will be instrumental in:
+ ERP Platform capacity planning & system tuning: Conduct detailed capacity planning, ensuring systems scale with evolving business needs. Perform system performance tuning and bottleneck analysis across application layers, databases, and infrastructure components.
+ ERP Platform incident & operational support: Provide expert-level support for critical incidents affecting core SAP systems. Partner with platform, infrastructure, and operations teams to maintain high system uptime and rapid issue resolution.
+ Application reliability & performance tuning: Monitor and enhance the reliability, performance, and scalability of SAP systems from a cross-application perspective. Ensure availability and continuity management at the application level across all integrated SAP landscapes. Drive problem management through root cause identification and preventive action, minimizing system downtime.
+ Collaboration with development Teams: Work closely with SAP developers and application specialists to co-design reliable, scalable, and maintainable SAP solutions. Identify and help eliminate technical debt through architectural and code-level improvements.
**Who You Are**
You are a dynamic individual who is passionate about delivering customer value through continuous improvement and Agile practices. If you thrive in a fast-paced environment and have a strong customer-centric focus, we would love to hear from you. Your qualifications include:
+ Deep technical expertise across the SAP ecosystem, including system architecture, ABAP/SQL tuning, databases, OS/infrastructure, and SAP monitoring tools (e.g., Solution Manager, Application Performance Monitoring (APM) with 8+ years of experience in SAP ERP landscape.
+ Proven track record in performance optimization, including bottleneck identification, root cause analysis, tuning techniques, load testing, and data analysis.
+ Solid understanding of cross-application dependencies and how performance in one SAP module affects others (e.g., integration points between S/4HANA, BTP, and middleware).
+ Experience in capacity management, system sizing, and preventive monitoring strategies.
+ Strong knowledge of SAP S/4HANA architecture, with exposure to BTP and cloud deployments.
+ Excellent analytical and communication skills with a proactive and collaborative approach to problem-solving.
+ Ability to work cross-functionally with development, infrastructure, and business teams to ensure reliable SAP operations.
+ Understanding of Agile methodologies and experience with Agile tools.
+ Ability to balance customer-centric thinking with technical feasibility and stakeholder needs.
**What you get***
+ Salary range: 23,000 - 28,000 PLN gross based on the employment contract (Umowa o pracę), depending on qualifications and expertise.
+ Annual bonus payment based on your performance.
+ Dedicated training budget (training, certifications, conferences, diversified career paths etc.).
+ Vacation subsidy available.
+ Recharge Fridays (2 Fridays off per quarter available).
+ Take Time Program (up to 3 months of leave to use for any purpose).
+ Flex Location (possibility to perform our work from different places in the world for a certain period of time).
+ Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
+ Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.
+ Stock share purchase additions.
+ Yearly sales of company laptops and cars and many more!
_*Information for candidates based in Poland. The benefits package may vary depending on the specific location. Full details will be shared during the recruitment process._
**Interested? Don't wait. Just apply!**
**If you feel this offer suits a friend of yours, feel free to share it.**
**Want to know what it's like to be a part of Roche IT first-hand? Check out our blog!** ** controller of your personal data is Roche Polska Sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access your data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: More information on the principles of processing your personal data by Roche at the link:_ Polska sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Polska sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

Business Systems Analyst
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of.
Here's how a Business Systems Analyst for our Edmonton NAHQ office contributes to our team:
**Responsibilities**
+ Provide overall support for Salesforce, an enterprise customer relationship management (CRM) system and related business development systems
+ Support end users, troubleshoot issues, and streamline service delivery.
+ Elicit, review, analyze, and validate system and user requirements.
+ Analyze business problems to identify solutions and make recommendations/create business cases for improvement.
+ Develop user acceptance test plans, data, and conditions. Coordinate, document, and execute user acceptance testing, including tracking of issues and reporting on statuses.
+ Create and update training materials and other documents.
+ Conduct end user training - classroom and web-based.
+ Promote adherence to processes and system best practices to maximize adoption and buy-in. Gather and analyze system-adoption data and metrics.
+ Identify opportunities for improved utilization of existing business applications and processes and integrate business process improvements with system improvements to create wholistic and cost-optimized processes.
+ Develop and maintain strong, customer-focused relationships with all stakeholders.
**Qualifications**
+ Experience with Salesforce Sales Cloud or comparative CRM.
+ Postsecondary degree or diploma in information management, information technology, business administration, computing science, or related discipline preferred.
+ 3 years of progressive experience in a related field.
+ Certification from Business Analyst Body of Knowledge (BABOK) or International Institute of Business Analysis (IIBA), or equivalent preferred.
+ Strong ability to work effectively and collaboratively with employees at all levels and areas of the organization.
+ Demonstrated ability to understand and interpret stakeholder needs and make recommendations that support the project/solution and company-wide objectives.
+ Results-oriented and able to drive deadlines.
+ Experience with change management methodologies.
+ Ability to develop and maintain effective stakeholder relationships.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us ( ) with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
**Employee Status:** Regular Full-Time
**Company:** PCL Constructors Inc.
**Primary Location:** Edmonton, Alberta (Corporate)
**Job:** Business Systems Analyst
**Requisition** : 9916

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Job Description

Job Description

Our client, an award-winning vehicle manufacturer utilizing deep technology and AI, is looking for a Business Systems Architect to help support the company's growth.

Position Overview

As the Business Systems Architect, you will be responsible for the architectural design, development, and deployment of the company's overall business systems. Define system solutions based on needs, cost, and required integration with existing applications, systems, and platforms.

Duties & Responsibilities include, but are not limited to

• Understanding business requirements and an architecture to meet those requirements: You must work across various functions within the company to understand near and long term needs to create an architecture to meet the needs of the business.
• Identifying, assessing, and selecting business systems: You must be able to identify and evaluate the risk to eliminate or mitigate risks.
• Knowledge of software development process and technical skills: You must know the technical aspects of projects to identify risks, propose immediate solutions and provide guidance for the computer system solutions.
• Communication skills: To communicate with all stakeholders such as software engineers, colleagues, and vendors, you must be able to convey technical language to other stakeholders often in non-technical terms.
• Project management skills: To manage and train staff for software projects and computer architecture projects in a team environment.
• Organizational and time management skills: To keep projects on schedule and within budget.
• Broad knowledge: Of computer software, hardware, and computer languages. ERP Systems, APIs, B2B communication protocols, patterns and a strong preference will be given to candidates with a proven track record.

Requirements

• Bachelor’s degree in Information Technology or similar education.
• 10+ years of related experience.
• Ability to research, identify, select, and tests technology products required for solution delivery.
• Ability to establish, implement, and document the technology integration or migration strategies.
• Ability to stay on top of related industry trends and new technologies.
• Ability to assess and recommend build vs buy scenarios in terms of ROI and total value delivered.
• Knowledge on SAP and systems that integrate with SAP is preferred.
• Experience with business systems supporting multi-disciplines and processes is a real plus.
• Work autonomously and be a self-starter. Self-motivated and performance oriented.
• Travel may be required.

Benefits

• Dental care
• Extended health care
• Unlimited Vacation
• Travel Benefits
• Paid time off
• Vision care
• Wellness program
• Supportive work environment
• Training & Development Program

Job Description

Job Description

Our client, an award-winning vehicle manufacturer utilizing deep technology and AI, is looking for a Business Systems Architect to help support the company's growth.

Position Overview

As the Business Systems Architect, you will be responsible for the architectural design, development, and deployment of the company's overall business systems. Define system solutions based on needs, cost, and required integration with existing applications, systems, and platforms.

Duties & Responsibilities include, but are not limited to

• Understanding business requirements and an architecture to meet those requirements: You must work across various functions within the company to understand near and long term needs to create an architecture to meet the needs of the business.
• Identifying, assessing, and selecting business systems: You must be able to identify and evaluate the risk to eliminate or mitigate risks.
• Knowledge of software development process and technical skills: You must know the technical aspects of projects to identify risks, propose immediate solutions and provide guidance for the computer system solutions.
• Communication skills: To communicate with all stakeholders such as software engineers, colleagues, and vendors, you must be able to convey technical language to other stakeholders often in non-technical terms.
• Project management skills: To manage and train staff for software projects and computer architecture projects in a team environment.
• Organizational and time management skills: To keep projects on schedule and within budget.
• Broad knowledge: Of computer software, hardware, and computer languages. ERP Systems, APIs, B2B communication protocols, patterns and a strong preference will be given to candidates with a proven track record.

Requirements

• Bachelor’s degree in Information Technology or similar education.
• 10+ years of related experience.
• Ability to research, identify, select, and tests technology products required for solution delivery.
• Ability to establish, implement, and document the technology integration or migration strategies.
• Ability to stay on top of related industry trends and new technologies.
• Ability to assess and recommend build vs buy scenarios in terms of ROI and total value delivered.
• Knowledge on SAP and systems that integrate with SAP is preferred.
• Experience with business systems supporting multi-disciplines and processes is a real plus.
• Work autonomously and be a self-starter. Self-motivated and performance oriented.
• Travel may be required.

Benefits

• Dental care
• Extended health care
• Unlimited Vacation
• Travel Benefits
• Paid time off
• Vision care
• Wellness program
• Supportive work environment
• Training & Development Program

Job Description

Job Description

Our client, an award-winning vehicle manufacturer utilizing deep technology and AI, is looking for a Business Systems Architect to help support the company's growth.

Position Overview

As the Business Systems Architect, you will be responsible for the architectural design, development, and deployment of the company's overall business systems. Define system solutions based on needs, cost, and required integration with existing applications, systems, and platforms.

Duties & Responsibilities include, but are not limited to

• Understanding business requirements and an architecture to meet those requirements: You must work across various functions within the company to understand near and long term needs to create an architecture to meet the needs of the business.
• Identifying, assessing, and selecting business systems: You must be able to identify and evaluate the risk to eliminate or mitigate risks.
• Knowledge of software development process and technical skills: You must know the technical aspects of projects to identify risks, propose immediate solutions and provide guidance for the computer system solutions.
• Communication skills: To communicate with all stakeholders such as software engineers, colleagues, and vendors, you must be able to convey technical language to other stakeholders often in non-technical terms.
• Project management skills: To manage and train staff for software projects and computer architecture projects in a team environment.
• Organizational and time management skills: To keep projects on schedule and within budget.
• Broad knowledge: Of computer software, hardware, and computer languages. ERP Systems, APIs, B2B communication protocols, patterns and a strong preference will be given to candidates with a proven track record.

Requirements

• Bachelor’s degree in Information Technology or similar education.
• 10+ years of related experience.
• Ability to research, identify, select, and tests technology products required for solution delivery.
• Ability to establish, implement, and document the technology integration or migration strategies.
• Ability to stay on top of related industry trends and new technologies.
• Ability to assess and recommend build vs buy scenarios in terms of ROI and total value delivered.
• Knowledge on SAP and systems that integrate with SAP is preferred.
• Experience with business systems supporting multi-disciplines and processes is a real plus.
• Work autonomously and be a self-starter. Self-motivated and performance oriented.
• Travel may be required.

Benefits

• Dental care
• Extended health care
• Unlimited Vacation
• Travel Benefits
• Paid time off
• Vision care
• Wellness program
• Supportive work environment
• Training & Development Program

Job Description

Job Description

UnionWare is looking for client focused and driven Business Systems Analysts to join their team!

ABOUT UNIONWARE:

UnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and event coordination - serving unions across Canada, the U.S., and Australia. Rooted in Winnipeg’s vibrant tech community, UnionWare combines local talent and global reach to empower organized labor with streamlined, data-driven tools.

About the Role

We’re looking for a Business Systems Analyst to lead client-facing software projects from discovery through delivery. This role blends technical expertise with project leadership, requiring someone who can translate complex client needs into actionable software requirements while coordinating cross-functional teams to deliver high-quality solutions.

You’ll work closely with clients and internal teams to scope, design, and implement tailored software solutions that drive operational success. If you thrive in a fast-paced environment and enjoy solving real-world problems with technology, we’d love to hear from you.

Requirements

Key Responsibilities

• Lead small to large-scale client projects, from planning through execution
• Identify, assess, and document client business requirements
• Define clear scopes of work and translate them into detailed technical documentation
• Collaborate with Solutions Architects and Developers to design and validate solutions
• Review completed work to ensure alignment with client expectations
• Present solutions to stakeholders and support training plans for new clients
• Coordinate with Project Managers on timelines, scope, and status updates
• Partner with Data Migration Analysts to ensure successful data transitions
• Participating in Agile ceremonies including Sprint Planning and Retrospectives
• Contribute to the continuous improvement of business analysis standards
• Travel periodically across North America, Australia, and the UK

Qualifications

• Minimum 3 years of experience as a Business Analyst or in a similar client-facing technical role.
• Post-secondary education in Computer Science, Business Administration, or equivalent experience.
• Proven experience in:
• Professional Services delivery , including client engagement and solution implementation.
• Project Management , with a strong grasp of timelines, scoping, and cross-functional coordination.
• Systems Analysis , including requirement gathering, process mapping, and solution design.
• Systems Management , with an understanding of software lifecycle, deployment, and performance monitoring.
• Strong planning, problem-solving, and analytical skills.
• Familiarity with Agile, Scrum, and Kanban methodologies.

Skills & Attributes

• Strong technical background with the ability to conceptualize and design software solutions
• Excellent communication and client engagement skills
• Analytical mindset with a natural curiosity and desire to understand “why”
• Ability to quickly become a domain expert in new environments
• Strong decision-making, prioritization, and time management skills
• High attention to detail and commitment to quality
• Self-management, adaptability, creativity, and initiative
• Experience with AI tools for transcription, task management, and requirement generation is an asset

Ready to make an impact? Apply now and help us shape the future of client-driven software solutions.

#ValsoftG1

Job Description

Job Description

Role Overview

Impact XM is a global fast-growing, dynamic organization that embraces technology and the role it plays in enabling people to work better together. We have crafted many of our solutions in-house or with the use of cutting-edge partners and software. Technology is a vital part of our organization’s growth and success, and we are seeking a strategic and execution-focused individual to deliver on the evolution of our global business systems and digital solutions. Reporting directly to the VP, Technology, this role will combine a systems-thinking mindset, problem solving, and cross-functional team management. A successful candidate will have these skills in spades, along with the desire to translate business needs into scalable systems, optimize enterprise platforms, and drive innovation across ERP, CRM, BI, and AI technologies.

This is a profile role – engaging with all levels of our organization, across all departments – and we’re looking for someone who is just as comfortable speaking with developers as they are with executive leadership!

Key Responsibilities

• Partner with the VP, Technology to execute the business systems strategy aligned with organizational goals.
• Deliver on solution implementation, enhancement, and integration of enterprise platforms including:
  • ERP systems
  • CRM platforms
  • Business Intelligence tools (e.g., Microsoft Power BI)
  • AI and automation solutions (e.g., Microsoft Copilot, Azure AI, Power Platform)
• Translate business requirements into effective, scalable, and user-friendly technical solutions.
• Manage full lifecycle of business systems projects – supporting and participating in the discovery and design, and executing through deployment, training, and adoption.
• Collaborate with business stakeholders to identify opportunities for process improvement and digital transformation.
• Champion data governance, integration, and analytics to support enterprise reporting and decision-making.
• Evaluate emerging technologies and recommend solutions that enhance business capabilities and customer experience.
• Build strong relationships across departments to ensure alignment and successful delivery of technology initiatives.
• Work across organizations in the Impact XM group, identifying areas of opportunity for data-sharing, optimization, and efficiency.
• Support the acquisition of new businesses by evaluating systems & processes and determining their fit/integration with Impact XM’s
• Oversee vendor relationships, including recommendation, sourcing & selection and performance management.
• Ffosteri a culture of innovation, ownership, and continuous improvement across the business systems

Required Skills & Experience

• 6-8 years of experience in enterprise technology, with a focus on business systems and digital transformation.
• Ideal candidate has held various team lead roles, and demonstrated excellence in managing matrix/project teams across various levels of organizations and skillsets
• Proven ability to work with global teams
• Demonstrated experience in ERP, CRM, BI, and AI implementations/optimizations (as a key project role or as a team member).
• Hands-on experience with the following is preferred:
  • Microsoft Power BI for reporting and analytics
  • Microsoft Copilot and Azure AI for intelligent automation and productivity
  • Microsoft Power Platform (Power Apps, Power Automate) for low-code/no-code solutions
  • Microsoft Dynamics 365 F&O
• Strong understanding of business processes across finance, operations, sales, and marketing.
• Demonstrated ability to act as a consultant: understand business goals & challenges, synthesize potential (and actionable) technology solutions.
• A knack for being able to communicate with business-minded stakeholders and code-focused developers.
• A process & systems thinker with the desire to understand business challenges, mock up workflows/solutions ; get stakeholder buy-in and then convey to development teams.
• Excellent communication, stakeholder engagement, and change management skills.
• Comfortable asking challenging questions, pushing back (strategically) on ideas/asks, and owning solution success (and failure, if it happens)
• Not afraid to roll up your sleeves and dig into a challenge and see it through to completion, identifying the resources required to solve, deliver, and manage it once implemented.
• Familiarity and past experience collaborating with the IT/IS functions on business systems and technical solutions is a must
• Experience with data architecture, integration, and governance best practices.
• Comfortable working in a fast-paced, global environment with shifting priorities.
• Experience in the marketing, media, or events industry is a plus.

About Impact XM:

Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business.

OUR BRAND – What We Believe

Passion
is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish.

ABC
Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience.

We>Me
Collaboration and transparent communication creates our best work.

Trust
is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes.

Respect
is Given – We understand, acknowledge, and appreciate the perspective and actions of others.

Safety Notice:

We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees.

Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site. If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.

Job Description

Job Description

Company Description

With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network. We specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management, which includes payroll management. Innovation is at the heart of our activities and we partner with our customers to solve crucial issues and ensure the well-being of patients and all members of the health sector. Today, our solutions support 320,000 healthcare professionals and over 6 million patients.

At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information.

Job Description

Are you looking to advance your career by joining a team of passionate and motivated professionals who bring their talents to the healthcare system? 

Dare to take the leap and realize your full potential with us in an inspiring and dynamic environment that values flexibility, teamwork, learning, and excellence.

What will your days be like at LGI Healthcare Solutions? 

The Director, Business Systems is a strategic leader, responsible for the evolution, and management of information systems critical to business performance and growth. This key role includes defining and implementing the business systems technology roadmap, managing existing systems, and identifying, evaluating and deploying new solutions. The Director, Business Systems makes informed recommendations to optimize operational efficiency, enrich client experience, and improve data-driven decision-making. As an agent of change, they will inspire their team, and collaborate with various stakeholders to achieve the organization's strategic objectives.

How will your contributions be showcased?

Key responsibilities:

Strategic leadership and roadmap management: Define and communicate the evolution of business systems so that they are aligned with corporate objectives. Develop and manage the roadmap for systems improvement projects and initiatives.

Project management and implementation: Direct the evolution of the D365 CRM, from planning, to deployment, and adoption, ensuring alignment with user needs and strategic objectives. Manage other business systems' implementation and improvement projects (ERP, BI, etc.).

Systems optimization and evolution : Oversee the continuous improvement and evolution of global business systems (CRM, ERP, BI and others), while actively supporting business functions (marketing, sales, customer service, finance, accounting, operations, etc.). Identify and evaluate new technologies and solutions to optimize processes.

Operational efficiency and business intelligence: Implement best practices and technology solutions to improve operational efficiency, guarantee system performance and reliability, and ensure timely, and relevant access to data (BI, analytics) to support growth, and strategic decision-making.

Intake of requirements and systems configuration: Work closely with business teams to take their needs into consideration, in order to provide clear and achievable system requirements. Oversee and participate in system configuration, and work effectively with implementation partners to deliver expected functionality.

Training and adoption of change management: Design, run testing, and deliver training workshops for users. Develop and maintain comprehensive documentation, and effective training materials to foster end-user adoption, improve productivity and promote autonomy. Implement change management strategies to ensure a smooth transition to the new environment.

Systems support and maintenance: Ensure quality day-to-day support for users of CRM, ERP and other business-critical systems,effectively mobilizing internal resources, and external partners to resolve problems, and ensure business continuity.

Partner relationship management: Select, negotiate and manage relationships with external suppliers, and partners (integrators, consultants, etc.), ensuring quality of services and compliance with agreements.

People management and team leadership:

• Foster team engagement and development: Inspire and maintain a high level of commitment within the team through mentoring, offering development opportunities (task rotation, challenging projects), and balanced workload management.
• Cross-functional collaboration and communication: Actively promote and improve collaboration with cross-functional teams, both within the IT department and with other departments within the company. Communicate effectively with various stakeholders, including company leadership.
• Performance and objectives management: Establish clear and measurable performance objectives for team members, ensure regular follow-up, provide constructive feedback and support their success in alignment with the company's mission and objectives.
• Coaching and professional growth: Coach and guide team members in their professional and personal development, identifying their strengths and areas for improvement and providing opportunities for growth.

Qualifications

What you will bring to LGI Healthcare Solutions to succeed in the role:

• Bachelor's degree in computer science, engineering or related field. Master's degree is an asset.
• Minimum of 10 years progressive experience in team management, with demonstrated experience in leading multi-disciplinary teams.
• Minimum of 10 years significant experience in implementation, optimization and management of complex business systems (CRM, ERP, BI, etc.). In-depth experience of Microsoft business solutions is a major asset (e.g. CRM, ERP).
• Solid experience in IT project management, including planning, execution, monitoring and risk management. 
• Excellent communication and presentation skills, with a proven ability to communicate effectively with technical teams, end-users and senior management. Strong ability to influence and negotiate at executive level.
• Significant experience in managing relationships with external partners and technology solution providers.
• In-depth knowledge of best practices in business systems management, enterprise architecture and information security.
• Demonstrated ability to think strategically, solve complex problems and make informed decisions.
• Transformational leadership with the ability to inspire change and foster a culture of innovation and continuous improvement.
• This position must be bilingual as the candidate will be responsible for working with documentation in both French and English and communicating, orally and in writing, with both French-speaking and English-speaking partners/clients/suppliers/colleagues.  

Assets (Optional):

• Experience in implementing AI tools to improve organizational performance
• Experience in a similar industry.

Additional Information

If you are interested in this position, we would be very happy to tell you more about the role.  

Apply now!