177 Experience Operations jobs in Canada
Guest Experience & Operations Coordinator
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Job Description
Hospitality-first role with cross-functional projects in Finance, IT, or Marketing your pathway to grow within three distinct business units.
Join Us at Carey Theological College A Place of Renewal, Rigor, and ConvictionSituated on the beautiful UBC campus in Vancouver, where Carey has served students and churches for over six decades, Carey Theological College is undergoing an ambitious transformation. This is not a traditional institutional postingit's a call to help rebuild something that matters. Carey is repositioning itself with the boldness of a startup, but the foundation of a historic, conservative evangelical tradition. We are re-establishing our identity around theological clarity, classical formation, and the unchanging truths of Scripture.
We are looking for those who are battle-testedboth spiritually and professionally. People who will not drift, who lead with conviction, and who are energized by the hard, often unseen work of rebuilding systems, culture, and mission. This is a role for builders, not maintainers. For those who want to leave behind institutional drift and help shape a place where truth matters.
About the RoleThis is not a traditional front desk position it's a unique entry point into the organization with a clear pathway to grow. All Guest Experience & Operations Coordinators begin with hospitality as their foundation , welcoming guests and residents, ensuring a seamless front desk experience, and supporting day-to-day operations across our three business units: the College, the Residences, and the Carey Centre.
From there, you will take on special projects and assignments in a specialization track aligned with your skills and interests. Whether assisting with bookkeeping and reconciliations (Finance Track ), providing network and systems support (IT & Systems Track ), or contributing to marketing and communications initiatives (Marketing & Advancement Track ), you'll gain valuable cross-department experience while building a broad base of skills.
This role is ideal for a recent university graduate with some work experience who thrives in a guest-facing environment, enjoys variety, and is eager to learn from experienced managers while supporting multiple areas of the organization.
Key Responsibilities Guest & Student Services (Core Hospitality)- Warmly welcome and assist hotel guests, residents, and visitors during check-in/check-out.
- Issue keys (Goki), parking permits, and meal tickets (Square) as needed.
- Respond to inquiries via phone, email (Freshdesk), or in person.
- Support student move-in/move-out logistics in collaboration with residence staff.
- Track and distribute mail and packages for students and residents.
- Maintain reservation and occupancy tracking through MEWS (property management system).
- Process and reconcile payments through Square, Populi, and other digital tools.
- Keep accurate records of check-ins, check-outs, and payment status.
- Coordinate with housekeeping and facilities to address requests or maintenance issues.
- Update signage and ensure communal spaces remain guest-ready.
- Operate and support digital systems including:
- MEWS guest and residence bookings.
- Goki digital key access.
- Square front desk payments and meal tickets.
- Populi student financial transactions.
- Freshdesk help ticket management and communication.
- MEWS guest and residence bookings.
- Monitor and triage incoming help requests to internal teams.
In addition to hospitality responsibilities, each Coordinator will support a manager in one of three areas:
- Finance Track bookkeeping, reconciliations, and expense tracking.
- IT & Systems Track network troubleshooting, access management, and help desk support.
- Marketing & Advancement Track content creation, communications, and event promotion.
- A personal commitment to the Lordship of Jesus Christ and a life shaped by biblical truth, spiritual maturity, and alignment with the Classical Protestant Tradition.
- Demonstrated love for the Church and a calling to serve in a Christ-centered, discipleship-focused institution.
- Resonance with Carey's mission and desire to contribute to a culture of formation, faithfulness, and theological clarity.
- Deliver exceptional service to guests, students, and colleagues with professionalism and grace.
- Receive coaching, learn new tools, and contribute to process improvement.
- Identify inefficiencies and propose solutions to improve workflows.
- Bachelor's degree required; ideally in business, communications, hospitality management, IT, or a related field.
- 13 years of work experience in hospitality, customer service, administration, or a related professional environment.
- Experience with digital platforms and online tools (e.g., MEWS, Square, Populi) is an asset.
- Strong written and verbal communication skills; able to interact confidently with diverse stakeholders.
- Proven ability to learn quickly, manage multiple priorities, and adapt to changing needs.
- Full-Time (37.5 hrs/week) and Part-Time options available.
- Shifts may include mornings, evenings, or weekends based on operational needs.
Finance & Accounting Process Improvement Specialist
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Job Description
Finance & Accounting, Process Improvement Specialist Position Overview:
Lambert Nemec Group, Winnipeg’s leader in Permanent Recruitment, has partnered with our client in the search for a Finance & Accounting, Process Improvement Specialist . This newly created leadership role is ideal for someone with a strong finance background and proven customer service expertise who thrives on solving problems, streamlining processes, and building relationships.
Reporting to senior finance leadership, the Manager will be responsible for creating and leading a service-focused function that supports internal stakeholders with Accounts Payable, Accounts Receivable, Payroll, and other finance-related inquiries. This role will focus on designing and implementing efficient workflows, resolve workflow issues, managing escalations, and ensuring every interaction is handled with professionalism and a customer-first mindset.
Responsibilities:
- Build and lead a finance service team that delivers consistent, high-quality support to internal stakeholders.
- Act as the main liaison between finance and other departments, ensuring issues are addressed quickly, accurately, and with excellent service.
- Identify recurring service or process challenges, determine root causes, and implement preventative solutions.
- Partner with technology teams to enhance ticketing and workflow systems for better efficiency and transparency.
- Create and maintain communication strategies that keep stakeholders informed of progress, timelines, and changes.
- Foster a culture of customer service excellence within the finance function.
- Lead change management initiatives to improve processes and stakeholder experience.
- Prepare and present regular reporting on service delivery performance, trends, and improvement initiatives.
Requirements:
- Professional accounting designation (Canadian CPA)
- Minimum of 5 years in finance or accounting operations leadership, with strong knowledge of AP, AR, and payroll processes.
- Proven background in customer service with the ability to manage and resolve complex issues.
- Experience implementing or managing service delivery or ticketing systems.
- Strong process improvement skills, with experience designing and rolling out new workflows.
- Exceptional communication, relationship management, and conflict resolution skills.
- Ability to balance technical finance knowledge with a service-oriented approach.
- Advanced Excel skills and strong analytical abilities.
- Desire to resolve complex problem
Rewards:
- Base salary: $85K – $100K (dependent on qualifications)
- Bonus plan
- Extended health benefit plan & matching RSP program
To Apply:
Please complete our confidential online registration at to be considered for this opportunity or send your resume (in Word format) directly to Kyne Hunt, VP of Recruitment and Advisory at , quoting Finance & Accounting, Process Improvement Specialist in the subject line.
To view other opportunities currently available, visit:
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We thank all applicants in advance. However, only those individuals who best meet our client’s specifications will be contacted. All other resumes will be kept on file for future consideration.
Process Improvement Leader - IT Focus
Posted 6 days ago
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Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
Process Improvement Leader - IT Focus
Posted 6 days ago
Job Viewed
Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
Process Improvement Leader - IT Focus
Posted 6 days ago
Job Viewed
Job Description
Driving Transformation while Building Trusting Relationships
As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.
Why Join Us?
- Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
- Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
- Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
- Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.
What You’ll Do
- Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
- Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
- Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
- Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
What We’re Looking For
- Skills & Experience: A mix of experience in areas such as:
- Data Science, Analytics, Visualization & Artificial Intelligence
- Process Design & Systems Thinking
- Digital Development Programming
- Project Management
- Product Management
- Operations Management
- Or other relevant fields
- Key Qualities:
- Strong leadership abilities
- High self-initiative and ownership of projects
- Fast learner with excellent critical thinking and listening skills
- Clear, concise communicator
- Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
- Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.
Additional Information
- Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
- Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact
AI Process Improvement Engineer- Black Belt
Posted today
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Job Description
Job Description
Tiger Analytics is looking for an experienced AI Solution Engineer with Lean Six Sigma Black Belt certification to join our team. As a leading advanced analytics consulting firm, we help Fortune 500 companies generate valuable insights from their data. With our deep expertise in Data Science, Machine Learning, and AI, we deliver innovative solutions to complex business problems. As a AI Solution Engineer at Tiger Analytics, you will have the opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and drive business value through advanced analytics. The ideal candidate will possess deep knowledge of process improvement methodologies, exceptional analytical skills, and the ability to collaborate across cross-functional teams.
Key Responsibilities
- Analyze organizational processes and systems using task mining and process mining tools
- Develop and implement data-driven process improvement recommendations
- Collaborate with cross-functional teams to design and implement optimized workflows
- Identify automation and AI-driven opportunities to streamline operations
- Lead workshops and discovery sessions with stakeholders
- Create detailed documentation of current and future-state processes
- Support change management and ensure sustainability of improvements
- Deliver measurable outcomes in efficiency, cost savings, and performance
Requirements
- Bachelor's degree in Industrial Engineering or a related field
- Lean Six Sigma Black Belt certification (mandatory)
- 5+ years of experience in process improvement or industrial engineering roles
- Experience with process mining tools (e.g., Celonis, UiPath Process Mining, Minit)
- Strong analytical, problem-solving, and facilitation skills
- Familiarity with task automation or AI/ML-driven solution design is a plus
- Excellent written and verbal communication skills.
Benefits
This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.
Business Operations Supervisor
Posted today
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Job Description
Job Description
Business Operations Supervisor
Location: United Kingdom (Fully Remote)
Employment Type: Independent Contractor / Self-Employed
About the Role
We are seeking motivated, self-directed professionals to support and promote personal development programmes via digital platforms. This fully remote position is ideal for individuals passionate about mindset, performance, and personal growth who value flexible and autonomous work arrangements.
Key Responsibilities
- Engage with individuals interested in personal growth resources
- Provide clear guidance on available programmes
- Manage outreach, follow-ups, and scheduling using digital tools
- Participate in ongoing training to stay aligned with programme updates
What We Offer
- Flexible work schedule from any location
- Comprehensive training and ongoing mentorship
- Access to a supportive community focused on growth
- Performance-based compensation
Ideal Candidate
- Genuine passion for personal development
- Professional and confident communicator
- Well-organized and self-motivated
- Open to learning and adapting to new digital platforms
Additional Information
- Contract role with performance-based pay
- Leads are inbound or warm - no cold calling or pressure tactics
- Not a salaried or hourly role - best suited for independent professionals
How to Apply
If you are eager to contribute meaningfully to personal development and prefer autonomous work, please express your interest to learn more.
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Business Operations Coach
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Job Description
Salary:
BUSINESS OPERATIONS COACH
Do you have a track record of building a successful contracting business or growing a strong division within a contracting company? Does the idea of turning your operational experience into powerful guidance for other business leaders excite you? Are you energized by deep conversations, big goals, and the "aha" moments that follow? Do you get fired up helping entrepreneurs set bold goals and build the systems to reach them?Are you ready to join a team who thrives on making a real impact and helping our Members succeed personally and professionally?Have you been looking to knowledge share and support a community of like minded driven, business owners?Are you passionate about leading, inspiring, and empowering high performers? Would you enjoy an advisory role within a team that doesn't get lost in a corporate work setting and away from the pressures of job site performance?
ABOUT BREAKTHROUGH ACADEMY
Breakthrough Academy specializes in helping high performing entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (customers) break through barriers and take their businesses to the next level.
Our proprietary training program brings systemization to a contracting companys operations, develops an entrepreneurs core business skills, and holds accountability to goals along a clear business plan.
Breakthrough Academy is now ten years old and growing rapidly, with over 1,000 business owners developing in the program, and an awesome team of 50 running the show. As we serve companies across the continent to level-up and systemize their operations, Breakthrough Academy itself has grown significantly, with 9 years of back-to-back revenue growth. To maintain focus on excellent Member experience, we are now hiring for the newest additions to our awesome team - professionals who have real-world industry experience and are excited to turn that knowledge into impact for hundreds of other business leaders.
This is where you come in.
THIS IS FOR YOU IF:
You have a natural ability to lead, influence, empower and hold people accountable
You come alive when you're guiding others toward clarity, confidence, and results
You build strong relationships and relate to people both virtually, through digital meetings, and in person at our flagship events
You gravitate towards a consultative approach and know when to use other leadership skills to influence change
You have a proven track record of strategic planning, financial management and executing to surpass targets
You have the ability to connect with senior leaders and build trust quickly
You have a genuine desire to help people shine and be their best
You have experience in supporting a company through a growth phase and you are energized by helping business owners systemize their operations
Youre incredibly resourceful, seek innovative solutions and demonstrate relentless tenacity
You have the ability to see the big picture in every situation and do a deep dive on specifics when necessary
You have a results based mindset, allowing you to uncover opportunities and empower others to take action that will lead to valuable improvements
You display a high level of emotional intelligence and demonstrate a high level of integrity and discretion in handling confidential information
IN THE ROLE, YOU WILL BE:
Working closely with high-performing entrepreneurs (Members) to take their business to the next level by providing powerful, personalized coaching through a combination of strategic coaching, systems implementation, and driving goal accountability
Utilizing the Contractor Growth Method and to teach business and executive skills to our Members by hand-picking the best tools, templates, and resources to make every group session impactful and high-value
Facilitating group meetings to share ideas and best practices with business owners while generating options to resolve their business challenges
Coaching business owners in one-on-one meetings to drive results by keeping Members focused, aligned, and making progress toward their big goals
Helping Members build out a bulletproof Master Business Plan (MBP); think Annual Plan, Budget, Sales Targets, Reporting Systems, Goal Frameworks, and more
Providing feedback and driving momentum by hosting annual and quarterly strategic reviews to help the Members stay on track and hit goals
Challenging Members on seeking a deeper understanding of specific business concepts, executive skills and behaviours
Launching new Members with impactful, energizing onboarding meetings
Championing the Member experience by owning the follow up process and staying connected through personalized emails, calls, and key touch points throughout the program
Collaborating with 20+ other coaches to develop best practices and contribute to the collective wealth of coaching resources
Attending and facilitating epic moments during our annual flagship event, the Winter Summit
Driving engagement by showing up at member-wide events, supporting vendor partnerships, and being a recognizable, trusted face in the Breakthrough Academy program.
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EXPERIENCE REQUIRED
5+ years experience in an operations leadership role, or as an owner, within a successful contracting business of $3M-20M in annual revenue
-OR-
5+ years experience in managing project scopes, operations and budgets of $5M-40M within a larger contracting company
5+ years experience directly managing large cross-functional teams
Proven experience in building and leading management teams
Extensive experience working with and implementing systems and standardized processes in a business
Proven acumen in core business skillsets: financial management, recruitment, staff training, sales, strategic planning
Ability to present information engagingly in a digital facilitation environment
Experience in general contracting, painting, landscaping, roofing, electrical, HVAC
Nice to Have:
Proven ability to lead engaging large group facilitations; public speaking.
THE BENEFITS
An opportunity to make a serious impact - supporting growing businesses in achieving higher performance and exceptional results.
Be able to put the regular pressures of jobsite performance behind, in favor of an advisory lifestyle that empowers other leaders.
Be part of an inspiring community of 1,000+ business owners who value long term relationships that drive success.
Collaborate with a dynamic team of high-performing individuals at BTA, who thrive on teamwork and levelling up an industry.
Enjoy the flexibility of working within a team that embraces remote work opportunities.
Competitive salary, bonuses, and medical benefits and RRSP matching, with strong professional growth opportunities.
Cool travel perks in fun locations - our team events this year range from Caribbean beaches to peaceful BC hot springs!
If this sounds like you and you feel ready to take on an awesome new adventure, use the application form below and let us know why youd be a great fit for our team!
We thank you for your time and interest. We will reach out directly to shortlisted applicants.
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Coordinator, Business Operations
Posted today
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Job Description
Salary:
Job Summary
The Belleville Senators, the AHL affiliate of the Ottawa Senators, is looking for a Business Operations Coordinator. The Business Operations Coordinator is responsible for all business operations support including event, box office and retail operations. This will include cash management and as related analysis and reporting as per the Manager of Business Operations.
Essential Duties & Responsibilities
- Gameday day operations management with internal (ushers, FT staff) and external (security, police, first responders) stakeholders.
- A focus on customer service and ensuring the best guest experience possible.
- Assist with ticket operations including building, updating, monitoring tickets in Ticketmaster and Archtics; will also help to manage staff in box office and assist as needed with game day box office needs
- Assist with retail operations including retail store, online and in game along with retail inventory reporting and updating
- Cash Management (including Bank Deposits) for entire organization including but not limited to; Merchandise, Box Office, In game activations.
- Payroll and scheduling for all part time staff (merchandise, operations, box office, game day)
Other
- Willingness to work some evening and weekends (for games and other events) as required
- Other Duties as required
Job Requirements
- Customer service experience.
- Experience in retail or inventory management considered an asset
- Experience managing staff considered an asset
- Knowledge of banking, expense/invoice processing
- Strong Excel skills
- Ability to take initiative and work independently
- Able to work under pressure and meet deadlines
- Effective interpersonal, and oral communication skills
- Excellent attention to detail
- Strong organizational skills
- Has potential to grow and assume more responsibility as position develops
- Team player
We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.
Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at if you require disability-related accommodation in order to participate in the recruitment process.
SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.