9 Facility Manager jobs in Canada
Senior Facility Manager
Posted today
Job Viewed
Job Description
Job Description
Company Description
A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
Why work for Fairmont?
A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
Job DescriptionAs Senior Facility Manager, you will assist in leading a department that is responsible for the iconic and historic Fairmont Royal York. The hotel was certified as Canada’s first luxury Carbon Neutral hotel in 2023. This position is responsible for the ongoing maintenance of the hotel and its mechanical and electrical infrastructure with a focus to improve efficiency, reliability, and meeting the Fairmont service standards. Inspiring and leading a team of 40 colleagues and building relationships with external contractors, the Senior Facility Manager will be an integral part of the department leadership.
Major Duties and Responsibilities
- Administer the preventative maintenance CMMS program effectively for all mechanical and electrical equipment. This includes but is not limited to kitchen equipment, laundry equipment, M and E equipment (generators, air handling units, fans, fire system, vertical transportation, escalators) guestrooms, and public areas.
- Support projects and field experts in project planning and execution. Participate in after-hours shutdown activities for maintenance and project activities.
- Foster and leverage relationships with contractors as required to assist in the servicing of the building systems
- Support labor management, standards, and controls
- Assist in the recruitment of Engineering Dept. positions
- Administer training Programs for Engineering Colleagues. Utilize knowledge and skill sets of contractors, management and colleagues to promote development of all engineering team members.
- Ensuring the hotel complies with all government regulations pertaining to building code requirements, health, fire and life safety program
- Monitoring energy management program to ensure cost effective use of utilities and reduce energy consumption
- Maintaining close and effective working relationship with all colleagues, other Departments, and external contractors
- Support engineering leadership team to effectively manage expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, uniforms, vendors, service agreements, inventory, etc.).
- Ensures building and equipment licenses, permits and certifications are current.
- Perform periodic inspections to buildings and services, and preparing reports for improvements
- Assures implementation of Accor policies, standards and procedures.
- Engineering degree/diploma or equivalent an asset, 2nd Class Station engineer preferable
- Minimum 3 years’ experience in Building Operations and/or Engineering
- Full understanding of customer service in the hospitality/building operations sector
- Demonstrated leadership, dynamic personality, excellent interpersonal skills, a reputation for integrity, and a proven role model.
- Working knowledge of mechanical and electrical building systems including BAS systems
- Strong written and verbal communication skills
- Working knowledge of Microsoft Office Must have knowledge of blue prints; reading, understanding and analyzing
Physical Aspects of Position (included but not limited to):
- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 50 lbs.
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to remain calm in stressful situations
Additional Information
What’s in it for you?
• Free Meals: Tasty meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our CSR, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.
Facility Manager - FMO/ICI
Posted today
Job Viewed
Job Description
Job Description
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald's Facilities Management team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Facility Manager is located in Toronto, Ontario, and is responsible for managing and maintaining either single or multiple client facilities, including managing building staff and vendors, coordinating space renovations, and client relationships. Additionally, the Facility Manager will ensure profitability through effective planning, management, and development of effective controls and procedures.
The Facility Manager will be responsible for the following duties and responsibilities:
- Manage the total overall operation of the facilities in the areas of safety, productivity, and efficiency to the standards of the contract and to the satisfaction of our customers
- Develop and maintain an expandable comprehensive maintenance program, which will include training maintenance personnel and establishing an innovative Preventive Maintenance Program
- Effectively manage employee performance utilizing appropriate processes including establishing objectives, coaching, mentoring, and corrective disciplinary action
- Responsible for solving problems and/or conflicts in a professional manner while maintaining open and timely communication with the customer
- Interface with internal and external customers ensuring effective communications regarding status and priority of work
- Develop and implement shift schedules while managing labour resources to ensure that the appropriate staffing levels are maintained
- Manage and coordinate all utility building activities (such as boilers, emergency generators, chillers, electrical units, etc.)
- Prepare proposals for additions, deletions, and changes to the contract scope as requested by the customer
- Tracks, analyzes, and trends project costs; provides accurate invoicing and budgets based on the contract type, terms, and conditions
- Responsible for the development and management of operational and capital projects
- Plan and prepare project schedules, milestones, and budgets while monitoring progress against established schedules
- Establish and maintain strong, collaborative relationships with vendors and other third parties to understand challenges and opportunities, ensure timely exchange of information, and ensure budgetary and service level requirements are met or exceeded
- Prepare and negotiate contracts, renewals, changes, and additions to contractual agreements with clients, architects, consultants, suppliers, and subcontractors
- Adherence to and implementation of health, safety, quality control, and environmental policies and programs
- Inventory and order equipment, materials, and supplies for the maintenance department
- Review and approve all expenditures for materials, equipment, tools, supplies, and subcontractors
- Must be able to respond to facility emergencies after hours
- Other duties as assigned
COMPETENCY REQUIREMENTS
- Communicates Effectively
- Holds Self and Others Accountable
- Problem Solving and Innovation
- Maximizes Business Performance and Team Effectiveness
EDUCATION REQUIREMENTS
- Post-secondary education in a related field
WORK EXPERIENCE REQUIREMENTS
- 3-5 years' experience in building maintenance or related trade preferred
- Must have strong knowledge of building electrical, mechanical, HVAC, and building structural systems
- Experience in maintaining and managing all building services utilizing contractors and in-house staff
- Experience with commercial/institutional buildings, project management, and hydro/water/HVAC is an asset
- Experience implementing process and procedural improvements
- Knowledge of local and national electrical codes, National Building Code, and National Fire Code is required
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
- Demonstrated experience in problem solving abilities
- Proven track record supervising multiple teams
- Excellent time management skills, ability to shift priorities on an ad hoc basis, and flexibility with working hours
- Excellent written and verbal communication skills
- Ability to be assertive while maintaining diplomacy and political awareness
- Ability to anticipate customer's needs and to proactively implement solutions
- Ability to motivate, lead, and facilitate a cross-functional work team to achieve objectives
- Must maintain a valid driver's license
- All candidates must be able to pass a police reference check for vulnerable persons
- Security clearance requirements
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
#LI-MK1
Facility Manager - FMO/ICI (Brewery)
Posted today
Job Viewed
Job Description
Job Description
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald's Facilities Management team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Facility Manager is located in Etobicoke, Ontario, and is responsible for managing and maintaining a client facility which is a Brewery as well as the client office facility down the street, managing building staff and vendors, coordinating space renovations, and client relationships. Additionally, the Facility Manager will ensure profitability through effective planning, management, and development of effective controls and procedures.
The Facility Manager will be responsible for the following duties and responsibilities:
- Manage the total overall operation of the facilities in the areas of safety, productivity, and efficiency to the standards of the contract and to the satisfaction of our customers
- Develop and maintain an expandable comprehensive maintenance program, which will include training maintenance personnel and establishing an innovative Preventive Maintenance Program
- Effectively manage employee performance utilizing appropriate processes including establishing objectives, coaching, mentoring, and corrective disciplinary action
- Responsible for solving problems and/or conflicts in a professional manner while maintaining open and timely communication with the customer
- Interface with internal and external customers ensuring effective communications regarding status and priority of work
- Develop and implement shift schedules while managing labour resources to ensure that the appropriate staffing levels are maintained
- Manage and coordinate all utility building activities (such as boilers, emergency generators, chillers, electrical units, etc.)
- Prepare proposals for additions, deletions, and changes to the contract scope as requested by the customer
- Tracks, analyzes, and trends project costs; provides accurate invoicing and budgets based on the contract type, terms, and conditions
- Responsible for the development and management of operational and capital projects
- Plan and prepare project schedules, milestones, and budgets while monitoring progress against established schedules
- Establish and maintain strong, collaborative relationships with vendors and other third parties to understand challenges and opportunities, ensure timely exchange of information, and ensure budgetary and service level requirements are met or exceeded
- Prepare and negotiate contracts, renewals, changes, and additions to contractual agreements with clients, architects, consultants, suppliers, and subcontractors
- Adherence to and implementation of health, safety, quality control, and environmental policies and programs
- Inventory and order equipment, materials, and supplies for the maintenance department
- Review and approve all expenditures for materials, equipment, tools, supplies, and subcontractors
- Must be able to respond to facility emergencies after hours
- Other duties as assigned
COMPETENCY REQUIREMENTS
- Communicates Effectively
- Holds Self and Others Accountable
- Problem Solving and Innovation
- Maximizes Business Performance and Team Effectiveness
EDUCATION REQUIREMENTS
- Post-secondary education in a related field
WORK EXPERIENCE REQUIREMENTS
- 3-5 years' experience in building maintenance or related trade preferred
- Must have strong knowledge of building electrical, mechanical, HVAC, and building structural systems
- Experience in maintaining and managing all building services utilizing contractors and in-house staff
- Experience with commercial/institutional buildings, project management, and hydro/water/HVAC is an asset
- Experience implementing process and procedural improvements
- Knowledge of local and national electrical codes, National Building Code, and National Fire Code is required
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
- Demonstrated experience in problem solving abilities
- Proven track record supervising multiple teams
- Excellent time management skills, ability to shift priorities on an ad hoc basis, and flexibility with working hours
- Excellent written and verbal communication skills
- Ability to be assertive while maintaining diplomacy and political awareness
- Ability to anticipate customer's needs and to proactively implement solutions
- Ability to motivate, lead, and facilitate a cross-functional work team to achieve objectives
- Must maintain a valid driver's license
- All candidates must be able to pass a police reference check for vulnerable persons
- Security clearance requirements
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
#LI-MK1
Gestionnaire de Projet - Facility Manager
Posted today
Job Viewed
Job Description
Job Description
Description de l'entreprise
Turner & Townsend est une société mondiale de services professionnels qui emploie plus de 22 000 personnes dans plus de 60 pays.
Nous sommes majoritairement détenus par CBRE Group, Inc, la plus grande société de services et d'investissement en immobilier commercial au monde, nos partenaires détenant une participation minoritaire significative. Turner & Townsend et CBRE travaillent ensemble pour fournir à leurs clients la meilleure offre en matière de gestion de programmes, de projets et de coûts sur les marchés du monde entier.
Please visit our website:
Nous recherchons un(e) Gestionnaire de Projet / Facility Manager basé(e) à Montréal pour superviser à la fois la gestion des installations et l’exécution de projets corporatifs et commerciaux dans l’Est du Canada. Ce rôle combine la maintenance des sites existants avec la planification et la mise en œuvre de projets de construction, d’aménagement et de transformation. Vous serez responsable de la coordination des parties prenantes, de la gestion budgétaire et de la livraison de projets de haute qualité dans les délais impartis.
Responsabilités principales :
- Assurer la maintenance préventive et corrective des systèmes de bâtiment (électrique, mécanique, plomberie) et des équipements dans les établissements existants.
- Développer et gérer les budgets, les échéanciers et les plans de préparation pour les projets corporatifs et commerciaux.
- Superviser les travaux de construction, l’installation de mobilier, d’équipements, de signalisation et la coordination des fournisseurs sur site.
- Assurer la communication avec les parties prenantes, la documentation de projet et la gestion du changement pour garantir une transition fluide jusqu’au Go Live.
- Suivre l’avancement des projets (portée, échéancier, risques, leçons apprises) afin d’assurer une livraison de qualité et une clôture efficace des projets.
Qualifications requises
- Diplôme en gestion de projet, ingénierie, gestion des installations ou domaine connexe. PMP/OIQ un bonus.
- Expérience significative (+5 ans) dans un rôle combinant gestion d’installations et gestion de projets, idéalement dans un environnement multisite ou commercial.
- Excellente connaissance des systèmes de bâtiment, des normes de sécurité et des processus de construction ou d’aménagement.
- Compétences solides en gestion budgétaire, coordination de fournisseurs, planification de projets et gestion du changement.
- Bilinguisme (français/anglais) requis car ce poste nécessite une communication avec des parties prenantes et des dirigeants situés à l’extérieur du Québec, qui travaillent principalement en anglais.
- Disponibilité pour des déplacements fréquents dans l’Est du Canada.
Informations supplémentaires
- Avantages médicaux et dentaires couverts à 100 % pour vous et vos personnes à charge (y compris les services paramédicaux).
- Compte de dépenses santé pour couvrir les frais non inclus dans le programme d’avantages.
- Option REER avec contribution de l’entreprise.
- Budget annuel pour l’apprentissage et le développement professionnel.
- Accès à une variété d’outils d’apprentissage en ligne et soutien au développement de carrière.
- Prise en charge des frais pour une licence professionnelle par an (si directement liées à votre rôle).
- Programme complet de congés : jours de vacances, journées flexibles et jours de maladie.
- Une approche de travail flexible et hybride permettant de trouver un équilibre entre vie professionnelle et personnelle.
- Un engagement envers une culture diverse, équitable et inclusive qui favorise un sentiment d’appartenance.
- Une équipe inspirée partageant notre vision et mission. Nous créons un lieu de travail où chacun peut s’exprimer et contribuer au changement.
- Une volonté de soutenir la réussite professionnelle et personnelle de chacun, en promouvant un environnement de travail sain, flexible et productif respectant l’équilibre travail-vie personnelle.
À Turner & Townsend, nous célébrons la diversité.
Cet engagement s’étend à nos équipes, à nos clients et à nos communautés. Nous sommes un employeur offrant l’égalité des chances et nous encourageons les candidatures de toute personne, quelle que soit sa race, couleur, origine, religion, sexe, orientation sexuelle, âge, statut marital, handicap, identité de genre ou tout autre motif protégé par la loi.
Nous sommes fiers de créer un environnement inclusif pour tous nos employés. Nous veillons également à maintenir un environnement de travail sûr, sain et accessible. Des accommodements sont disponibles sur demande pour les candidats en situation de handicap.
Il est strictement contraire à la politique de Turner & Townsend que les candidats paient des frais en rapport avec notre processus de recrutement. Aucune agence de recrutement travaillant avec Turner & Townsend ne demandera aux candidats de payer des frais à quelque moment que ce soit.
Tous les CV non sollicités soumis par l'intermédiaire de notre site web ou des comptes e-mail personnels de Turner & Townsend sont considérés comme la propriété de Turner & Townsend et ne sont pas soumis au paiement de frais d'agence. Pour être une agence de recrutement ou un cabinet de recherche autorisé par Turner & Townsend, un accord écrit formel doit être en place et l'agence doit être invitée, par l'équipe de recrutement, à soumettre des candidats pour examen.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
#LI-VP3
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Facility Solutions Manager, full time
Posted today
Job Viewed
Job Description
Job Description
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.
What you will do…- Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
- Formulate and manage an effective service strategy and schedule tailored to each client.
- Negotiate and enter into agreements with clients for additional services – search and supply parts and materials, determine pricing, staffing, and logistics.
- Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
- Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients.
- Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
- Promote the sale of, procure, and monitor supplies for clients.
- Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
- Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
- Schedule each non-routine activity in client facilities using Outlook.
- Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
- Notify Sales Executives of potential accounts in your territory, especially new construction.
- Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
- Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
- Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
- Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.
Requirements
- 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.
- 2+ years track record of success in a client retention role, with goals and metrics to support.
- Highly detail-oriented and excellent follow-through on commitments.
- Positive and outgoing personality; great at building relationships.
- Strong planning and organizational skills, detail-oriented and multitasking.
- Must have a proactive approach, be innovative, and strive for continuous process improvement.
- Excellent verbal and strong written English communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Proficiency in using a smartphone and laptop.
- Ability to travel on a daily or nightly basis to client locations locally.
- Ability to work within a flexible schedule.
- Valid BC’s Driver’s License and a vehicle.
- The candidate will be able to handle on-call emergencies.
- Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems.
Compensation: $25 per hour
Benefits
$300 per month car allowance.
More on City Wide…City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at
Account Manager, Facility Sales (Sensplex)
Posted today
Job Viewed
Job Description
Job Description
Salary:
Job Summary
TheAccount Manager, Facility Sales performs activities designed to generate new revenue and solidify existing business, while developing relationships and overseeing the experience of Sensplex user groups to ensure their total satisfaction. They act as a main point of contact for the primary stakeholders with each group. They also assist the Director of Sales in managing and optimizing the inventory of hours of Capital Sports Management Inc. (CSMI) facilities to ensure annual usage targets are exceeded. This position will work closely with internal and external user groups and stakeholders to maximize the usage of all CSMI facilities (ice, field, meeting rooms, other) and to generate additional revenue through sales of advertising and sponsorship properties for CSMI facilities and its various programs. This position will feature a combination of weekday and weekend hours of work to ensure timely client service and supervision of guest experience elements (approximately two weekends per month and sometimes more based on the needs of the business).
Main Responsibilities
- Employ proactive sales methodologies designed to secure new business
- Managing accounts & stakeholder relationships for long-term success
- Preparing facility sales reports
- Tracking sales targets and adjusting course as necessary to ensure achievement
- Ensure timely responses to all email, phone, and in-person facility sales inquiries (following CSMI response-time guidelines; including max one business day replies)
- Contract creation, payment processing, and client experience management
- Accurately input bookings in reservation software
- Interact with other CSMI departments (i.e. programs and operations) to aid with scheduling requirements and setup
- Cultivates and maintains positive working relationships with staff and volunteers from partners and client sport organizations (association executive, ice schedulers, etc.)
- Assist Director with optimization of facility schedules to ensure targets for facility utilization are met or exceeded
- Ongoing management of online and e-mail marketing content and working closely with CSMI Marketing Coordinator to ensure the execution of accurate and timely campaigns
- Selling sponsorship and advertising properties for CSMI facilities and its various programs (and managing advertiser/sponsor relationships)
- Responsible for following policies & procedures set out by the Senators Sports & Entertainment group of companies and adhering to the S S & E Code of Conduct
- Other duties as required by the Director, Sales and Senior Director, Revenue and Hockey Programs
Requirements
- An outgoing personality and capable of comfortably engaging clients and potential clients on the phone and in-person to demonstrate a proactive sales approach
- Bilingualism (English & French) is an Asset (not a requirement)
- University Degree or College Diploma in a sport or business-related field
- Two or more years of client-service and/or sales experience with proven track record of achieving sales targets
- Demonstrated knowledge of how to deliver outstanding customer service
- Outstanding communication skills (written and oral)
- Professional, courteous demeanor
- Ability to manage multiple priorities in a fast-paced environment
- Strong work ethic and commitment to excellence
- Able to work well independently and as a part of a team
- Self-motivated and self-starter
- Lateral thinker who can handle complex logistics and is detail-oriented
- Ability to meet tight deadlines
- Must be available to work flexible hours including some evenings, weekends as required (approximately two weekends per month)
- Able to work under pressure and adapt to changing environments
- Capable of developing respectful and mutually beneficial business relationships with internal and external stakeholders
- Understands ice sport operations (ie minor hockey associations, figure skating, etc)
- Possess advanced computer software skills including a proficiency with MS Office applications (Excel, Word, Outlook)
- Must have own means of transportation and a valid drivers license
We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.
Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at if you require disability-related accommodation in order to participate in the recruitment process.
SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.
Manager, Maintenance & Facility Operations
Posted today
Job Viewed
Job Description
Job Description
WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.
As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.
WHO WE NEED
We are seeking a strategic and hands-on Manager, Maintenance & Facility Operations to lead the daily operations and long-term planning of ROM’s building systems. Reporting to the AVP, Maintenance and Capital Development, this role oversees the maintenance and continuous improvement of over 850,000 square feet of museum space. The ideal candidate brings a blend of technical expertise, strong leadership, and a proactive approach to managing physical infrastructure in a high-traffic, visitor-focused environment.
As a key Facilities team member, you will manage a team of ten (10) skilled maintenance engineers and tradespeople and ensure operational excellence in all aspects of mechanical and building systems—from boilers and chillers to lighting, HVAC, and automation. You will also be responsible for project execution, health and safety standards compliance, emergency planning, vendor management, and sustainability initiatives. An Ontario 3rd Class Operating Engineer license (or higher) is required.
With a focus on innovation, risk management, and service quality, this role is ideal for a facilities leader who thrives in dynamic environments and is committed to enhancing the museum experience for ROM’s staff, visitors, and partners.
HOW YOU WILL MAKE AN IMPACT
- Champion a culture of safety, excellence, and accountability across the Facilities team, leading a group of ten (10) maintenance engineers and trades in delivering high-quality service and preventative maintenance.
- Oversee and optimize the day-to-day operations of ROM’s critical building systems, including HVAC, boilers, chillers, electrical and power distribution, plumbing, ventilation, lighting, building automation, and waste systems.
- Lead long-term maintenance planning and capital renewal strategies that align with ROM’s operational goals, visitor experience standards, and sustainability commitments.
- Manage a variety of complex facilities projects—from renovations to systems upgrades—ensuring timely delivery, budget adherence, and minimal disruption to museum operations.
- Drive compliance with health and safety legislation, accessibility standards, and environmental regulations while developing emergency response protocols to mitigate facility-related risks.
- Act as a key liaison with external vendors, contractors, and internal stakeholders to maintain service quality, cost efficiency, and consistent facility readiness.
- Provide technical guidance and decision-making on infrastructure performance, maintenance, troubleshooting, and operational efficiency.
- Monitor, assess, and report on facilities performance metrics and project outcomes to senior leadership.
WHAT YOU BRING
- A Bachelor’s degree in Mechanical Engineering, Facilities Management, or a related field. Professional certifications are an asset.
- A valid Ontario 3rd Class Operating Engineer certification (or higher) is a mandatory requirement for the role.
- A valid TSSA certification is also required to meet licensing and compliance standards for operating and maintaining regulated equipment.
- A minimum of five (5) to seven (7) years of progressive experience in facilities maintenance and operations, ideally in complex, high-traffic environments such as museums, cultural institutions, or public venues.
- Proven leadership experience managing technical teams, including unionized staff, focusing on mentorship, accountability, and safety.
- Strong working knowledge of building systems (boilers, chillers, HVAC, electrical, plumbing, lighting, and automation) and related maintenance software.
- Demonstrated ability to manage multiple concurrent projects, operational budgets, vendor relationships, and emergency response protocols.
- Excellent problem-solving, communication, and interpersonal skills to foster collaboration across departments and with external contractors.
- Thorough understanding of Ontario’s occupational health and safety regulations, accessibility standards, and environmental best practices.
- Proficiency in Microsoft Office Suite and facilities management systems.
- Flexibility to work varying hours, including occasional evenings and weekends, based on operational needs.
WHAT WE OFFER
- Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply), enjoy 100 percent premium-free benefits for individuals and families, a health spending account, flexible working options (varies by position), and an Employee Assistance Program.
- Worry-free retirement savings: With our pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
- Support for new parents: Enjoy a parental leave top-up to 95 percent of your salary for 17 weeks, helping you balance work and family life.
- Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
- And more!
SALARY & TERMS OF EMPLOYMENT
- START DATE: July 2025
- OPEN DATE: May 30, 2025
- CLOSE DATE: Open until filled
- STATUS: Full-time Permanent
- EMPLOYEE GROUP: Non-Union
- SALARY: $99,788 – $117,398
- SCHEDULE: 35 hours weekly
- PROBATIONARY PERIOD: Six (6) months
- LOCATION (onsite): Toronto, ON
WHAT TO EXPECT IN OUR INTERVIEW PROCESS
- Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
- First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
- Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
- Third Interview: a final interview with key stakeholders.
**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**
WHY PEOPLE CHOOSE ROM
- Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
- Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
- Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
- Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
- Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.
COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.
We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at for assistance.
APPLY NOW
Apply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish.
Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.
#LI-Onsite
Powered by JazzHR
6xGTCZym5I
Be The First To Know
About the latest Facility manager Jobs in Canada !
Fire and Life Safety Systems Manager Facility Maintenance & Support Services
Posted today
Job Viewed
Job Description
Job Description
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald's team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Fire and Life Safety Manager is responsible for overseeing all fire suppression and detection systems within facilities are operational and meet all Federal regulations, NFPA standards, ULC S536 Inspection and Testing of Fire Alarm Systems Canadian Standards Association, CSA-C282 Emergency Power Supply for Buildings, and Fire Marshal Directives FMD 4004, FMD 4006. As needed and as volume increases, the Fire and Life Safety Manager may also be responsible for overseeing a team of resources to further coordinate the planning, execution, and testing of the fire suppression and detection systems in facilities. Ensuring that all Preventive Maintenace and Corrective Maintenace on the fire suppression and detection systems is completed and tested as per the NFPA guidelines. Reporting directly to the Operations Manager, the Fire and Life Safety Manager will act as the main point of contact in support of fire system assignments specifically serving Black & McDonald's core FM Support Service contract including, but not limited to the following duties:
- Acts as an Assistant to the Deputy Fire Chief, under the provisions of the National Fire and Protection Act (NFPA).
- Ensure enforcement of Federal fire prevention by-laws, the Federal Building Codes, the National Fire Code (where applicable) and other applicable codes and standards by assigning staff to carry out these duties.
- Manage buildings by enforcing Federal fire prevention by-laws, the Federal Building Codes, the National Fire Code (where applicable) and other applicable codes, standards and statutes, and the examination of building plans for compliance with applicable codes and standards.
- Co-ordinate the inspections of premises that require a license from the Federal government to ensure fire safety.
- Ensure that all education programs meet the needs of the legislative requirements of the NFPA and the circumstances of the community.
- Responsible for the supervision of plan examination activities for building permit applications, inspections of premises, enforcing municipal fire prevention by-laws, the Federal Building Codes, the National Fire Code (where applicable), and other applicable codes and standards, public education and fire investigation activities.
- Conduct fire prevention inspection and enforce compliance with applicable fire regulations.
- Responsible for providing timely response to enquiries from the Fire Chief (preparing reports or assigned projects when required on behalf of the Fire Chief) and internal and external clients.
- Prepares monthly, Quarterly, semi-annual and annual reports for the Deputy Fire Chief.
- Monitor and manage usage of the designated budget.
- Maintain a records system and file all required reports with appropriate agencies.
- Develop and administer business and information systems related to fire prevention programs and activities.
- Review policies and procedures relevant to fire prevention and life safety, recommending additions, changes or revisions where necessary.
- Oversee the coordination of presentations, training, etc., on fire prevention to operational personnel, maintenance team, and sub-contractors.
- Perform related work such as discussing fire safety problems with the tenants, building inspectors, etc., and speak on fire safety and fire prevention topics when required.
- Perform other related duties as assigned.
COMPETENCY REQUIREMENTS
- Advanced analytical and time management skills.
- Outstanding understanding of NFPA regulations & standards, either through work experience or qualifications.
- Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
- Ability to read and comprehend blueprints and design documents / specifications.
- Continuous learning.
- Customer-centered focus.
- Excellent communication skills.
- Problem solving and innovation.
EDUCATION REQUIREMENTS
- Post-secondary graduation from Building Construction, Engineering, Fire Protection Technology or a similar program years progressive experience in Fire Prevention or equivalent combination of education and experience.
- Graduate of the Fire Protection Technology Diploma course and / or the Fire Prevention Officer Diploma course at the Ontario Fire College or equivalent.
- Proven supervisory skills and ability to direct, evaluate and effectively manage staff.
- Strong written and interpersonal skills required, including the ability to establish effective working relationships and provide quality customer service.
- Must possess a valid driver's license recognized by the Province of Ontario.
- CFA would be considered an asset.
WORK EXPERIENCE REQUIREMENTS
- 35 years of Projects Management and/or operations management experience in the construction industry.
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
- Able to commute regularly to the GTA, and travel throughout Ontario (as needed).
- Security clearance requirements: must be able to get reliability and secret clearance.
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
#LI-MK1