332 Field Service jobs in Canada

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
The Field Service Engineer will be working within the Process Measurement & Control (PMC) business unit, specifically the Service Team for customer support, team development and training. This person is the face of Honeywell and will be working with customers and internal organizations on problem resolution. The purpose of this position is to provide customer support, advanced field technical support, and training & development for the team. The position is located in Brossard, Quebec, Canada.
You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced technical issues experienced by our field team. You will support a focus on accuracy, timely feedback, and customer satisfaction. You will develop a broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop training curriculum for our Field Organization. You will ensure proper documentation and recording of all activity and communication.
**Key Responsibilities**
Strong knowledge of hand tools and proper usage, including a digital multimeter
Ability to troubleshoot hardware/software and solve complex equipment problems
Provide direct support to internal and external customers
Investigate and resolve technical issues
Act as liaison between Field Service and Technical Support/Engineering
Create timely, detailed, and accurate analysis reports
Provide technical service and customer solutions
Prepare service quotations and manage service documentation
Schedule and coordinate service appointments
Manage challenging projects to ensure customer satisfaction
Ensure team technical competency and certification
Collaborate with multiple departments and stakeholders
Excellent written and verbal communication skills
Highly motivated, organized, and able to work independently
Collaborative and team-oriented mindset
**You Must Have**
Autonomy and ability to manage multiple clients and commitments
Associate degree in electronics or engineering technology, or equivalent work experience, or military technical training
Bilingualism (French and English) - required in Quebec
Valid Class 5 driver's license
**We Value**
Significant experience in customer and product support
Industry experience preferred
Strong communication and interpersonal skills
Continuous improvement mindset and leadership capabilities
Experience with Salesforce.com, SharePoint, SAP, Excel
Excellent organizational skills
Ability to train and motivate others
Proficiency in Microsoft Office (Excel, Word, SharePoint, PowerPoint)
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Lorsque vous rejoignez Honeywell, vous devenez membre de notre équipe mondiale de penseurs, d'innovateurs, de rêveurs et de bâtisseurs qui créent les choses qui façonnent l'avenir. Cela signifie changer la façon dont nous volons, alimenter les avions de manière écoresponsable, rendre les bâtiments intelligents et sûrs, et même permettre de respirer sur Mars. Travailler chez Honeywell ne se limite pas à développer des choses formidables. C'est pourquoi tous nos employés bénéficient d'opportunités de carrière dynamiques dans différents domaines et industries.
**Aperçu du poste**
Le Technicien de service sur le terrain travaillera au sein de l'unité commerciale Process Measurement & Control (PMC), plus précisément dans l'équipe de service pour le soutien aux clients, le développement de l'équipe et la formation. Cette personne sera le visage de Honeywell et travaillera avec les clients et les organisations internes pour résoudre les problèmes. L'objectif de ce poste est de fournir un soutien client, un support technique avancé sur le terrain, ainsi que de la formation et du développement pour l'équipe. Le poste est situé à Brossard, Québec, Canada.
Vous serez responsable de l'identification, de l'investigation, de la résolution, de l'analyse des causes profondes et de la reproduction des problèmes techniques complexes rencontrés par notre équipe sur le terrain. Vous contribuerez à l'exactitude, à la rapidité des retours et à la satisfaction client. Vous développerez une compréhension approfondie des besoins des clients. Vous soutiendrez la culture du partage des connaissances, les méthodologies et les outils. Vous participerez au développement des programmes de formation pour notre organisation de terrain. Vous veillerez à la documentation et à l'enregistrement appropriés de toutes les activités et communications.
**Responsabilités principales**
Excellente connaissance des outils manuels et de leur utilisation adéquate, incluant un multimètre numérique
Capacité à diagnostiquer des problèmes matériels/logiciels et à résoudre des pannes complexes
Fournir un soutien direct aux clients internes et externes
Faciliter l'identification et l'analyse des problèmes ; investiguer et résoudre les incidents techniques
Faire le lien entre le service sur le terrain et l'assistance technique & l'ingénierie
Rédiger des rapports d'analyse détaillés, précis et en temps opportun
Fournir un soutien technique et des solutions aux préoccupations des clients
Préparer des soumissions et gérer les dossiers pour les services rendus
Planifier et coordonner les rendez-vous de service
Capacité à gérer des projets exigeants pour assurer la satisfaction client
Responsable de la compétence technique de l'équipe et de la certification des compétences
Collaborer avec plusieurs disciplines et intervenants
Excellentes compétences en communication écrite et verbale
Hautement motivé, organisé et capable de travailler de façon autonome
Attitude collaborative et esprit d'équipe
**Exigences**
Diplôme d'études postsecondaires en génie électrique, électromécanique ou en génie logiciel
Bilinguisme (français et anglais)
Permis de conduire valide (classe 5)
Maîtrise de la suite Microsoft Office (Excel, Word, SharePoint et PowerPoint)
**Atouts**
Expérience significative dans l'application des meilleures pratiques en service client et support produit
Autonomie et capacité à gérer plusieurs clients et engagements
Expérience dans le domaine industriel (préférée)
Bonnes aptitudes interpersonnelles et excellentes compétences de communication
Fort esprit d'amélioration continue et leadership affirmé
Expérience avec Salesforce.com, SharePoint, SAP, Excel
Excellentes compétences en organisation
Capacité à former d'autres personnes
Capacité à motiver une équipe
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

As a Field Service Engineer 1 here at Honeywell you will be responsible for providing Field Service Support for Honeywell HPS applications and products at customer locations. You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). You will work with the Field Services Manager and LSS business function to deliver services for Honeywell customers.
Learn end-to-end HPS product and become a technical expert for complex Honeywell solutions/product offerings
Must be able and willing to travel up to 40% within Canada and International.
**MUST HAVE:**
+ Bachelor's degree, or College Diploma in Computer Science or Electrical Engineering
+ Class 5 driver's license
**WE VALUE:**
+ Previous industry experience
+ Previous technical/installation experience
+ Previous customer service experience
+ Good written and oral communication
+ Knowledge of VB / Java scripts
+ Good presentation skills
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

As a Field Service Engineer 1 here at Honeywell you will be responsible for providing Field Service Support for Honeywell HPS applications and products at customer locations. You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). You will work with the Field Services Manager and LSS business function to deliver services for Honeywell customers.
Learn end-to-end HPS product and become a technical expert for complex Honeywell solutions/product offerings
Must be able and willing to travel up to 40% within Canada and International.
**MUST HAVE:**
+ Bachelor's degree, or College Diploma in Computer Science or Electrical Engineering
+ Class 5 driver's license
**WE VALUE:**
+ Previous industry experience
+ Previous technical/installation experience
+ Previous customer service experience
+ Good written and oral communication
+ Knowledge of VB / Java scripts
+ Good presentation skills
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Job Description

Job Description

In your role of AV Field Service Engineer, you will have a strategic opportunity to engage with customers and drive their passion for Evertz AV. This position is a challenging yet rewarding mix that combines technical know-how and customer service skills. You will be part of a high-energy team dealing with exciting customers and cutting-edge products both in-house and while on-site at our customers’ facilities.

The primary function is to support Evertz AV Products and customers. This position will be located in Burlington, Ontario.

Responsibilities:

• Commission products or systems at customer sites and deliver on-site as-built operational training to customers
• Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
• Assess customer’s product applications, troubleshoot and diagnose issues through research and/or re-creation to determine a root cause
• Systematic & detail-oriented troubleshooting, data collection and reporting of problems
• Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
• Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback
• Co-ordinate customer and system integrator product enquiries and inform sales team of potential opportunities
• Support product development and introduction activities by gathering intelligence on functionality, integration details, best practices and configurations for customer deployed products required to interoperate with Evertz equipment

Qualifications:

• College or University education in Electrical, Electronic, or Computer disciplines
• The ideal candidate will be a new or recent grad with up to 3 years experience in a related field
• Experience working with professional AV equipment or equivalent
• Prior experience in a service, customer facing role is an asset
• Direct experience with server hardware, Linux OS and IT networking best practices is desirable
• Unparalleled desire to help customers and deliver service excellence
• Passion for technology and learning new technologies, product hardware and software
• Strong verbal, written and interpersonal communication skills
• Self-driven, with a desire to add value to an energetic team, and able to work with minimal supervision
• Proven analytical skills and ability to champion issues to closure
• Ability to multi-task in a fast-paced environment
• Must be eligible for US travel
• Dual Canadian and US Citizenship would be an asset

What we Offer:

• Employer funded benefits program 
• Competitive total compensation package
• Work-Life Balance
• Employee assistance plan
• Employee Discount Platform 
• Career Progression 
• Casual Work Environment 
• Social Events and Sports Teams

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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**Job Description:**
Smart people.
Smart ideas.
Smart choice.
A thriving environment for learning, innovation and growth.
Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally.
Transforming what's possible with cars, aircraft, bridges, wind turbines and space-age materials - this is work we dream about as kids. At MTS, it's a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.
By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.
**Primary Objective**
To calibrate, maintain, install, troubleshoot, and repair complex computer-controlled servo-hydraulic and electro-mechanical test systems at a customer site. Learns and applies MTS technology and business.
**Major Areas of Accountability**
Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance. Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations. Performs calibrations relevant to assigned customer base independently. Coordinates and conducts installation and maintenance activities. Implements the operational requirements of the MTS Corporate and Field Service Quality System. Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing. Maintains service documentation in requested format for all service activities delivered at customer sites as assigned. Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment). Maintains current knowledge and training in MTS technology and products. Other duties and special projects as assigned.
**General Qualifications**
+ Experience in support and service.
+ Good oral and written English communication skills.
+ Basic MS-Office computer and software skills.
+ Ability to work with high degree of personal discipline.
+ Problem solving and analytical business skills.
+ Willingness to travel.
Must possess a valid driver's license and able to obtain automobile/liability coverage.
BS deg. in Mechanical/ Electrical Engineering or relevant subject with a minimum of 1-3 years relevant experience.
AA(Vo-tech) degree in a technical field or equivalent military training with a minimum of 4 years relevant experience;
or
8 years relevant technical experience.
**Benefits & Compensation**
$38.00 - $5.00 per hour, commensurate with experience and qualifications.
Since our people are our driving force, we provide competitive pay and benefits focused on supporting the physical, mental, and financial well0being of our colleagues and their families.
Our total rewards package is broad and offers comprehensive support, from health, to retirement and financial stability. Specific benefits vary worldwide and are based on regional needs. Here are just some common features of the U.S. benefits program: Health, Dental, Vision, Retirement & Investment, and more.
**Additional information**
All your information will be kept confidential according to EEO guidelines.
_ITW is an_ _equal opportunity employer. We_ _value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can_ _develop_ _their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
**Compensation Information:**
38.00 - 45.00 per hour, commensurate with experience and qualifications.

Job Description

Job Description

Field Service Engineer - $70K-$0K Yr

On behalf of our Durham Region client, we are looking for an experienced Field Service Engineer. Candidate will provide service and support for repair/maintenance of new and existing equipment, including start-up and commissioning. A Field Service Engineer will aid in the areas of installation, preventative maintenance, troubleshooting and repair of equipment on and off-site.

Responsibilities and Requirements:

· Be familiar with electricity & test equipment and use voltmeter and oscilloscope

· Read electrical and mechanical prints.

· Must be able to travel – 80% of the time to provide service at client sites.

· Must have a valid driver’s license and clean driving record.

· Must be able to travel to the USA.

· Must have own transportation to and from office while on local jobs.

· Must be fluent in English – both spoken and written.

· Will be required to complete miscellaneous duties as assigned.

Education:

· Bachelor of Science in Electrical or Mechanical Engineering or relevant experience.

Compensation:

Salary of $70K-$80K per y

Health benefits after three months

Company Description

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Whitby, ON Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. We're here to support you.

Company Description

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Whitby, ON Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. We're here to support you.

Job Description

Job Description

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

If you love to travel, this is the career for you! We are looking for Field Service Engineers across the country who are mechanically inclined and have great customer service to troubleshoot and service our automation robots and related equipment.

Job Summary: The Field Service Engineer maintains ScriptPro’s computer-based technology and automation equipment at customer sites, nationally and worldwide. This is a road warrior, heavy travel position. You get to keep all airline/rental car travel points.

Reporting Relationship: Supervisor, Field Service

Shift: Generally, a rotating 9 days on, 5 days off schedule. Overtime is typical and paid. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

• Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone
• Administer training and support to pharmacy staff when needed
• Diagnose customer workflow issues and optimize ScriptPro system performance
• 80% or more travel is an essential function of this job and is required (equal amounts of long-distance driving and air travel)
• Physical demands of this role require lifting up to 55lbs unassisted, and team lifting up to 120lb, push/pull up to 800lbs assisted, climb various ladder types, lifting and stacking servers, mounting monitors, computers, or status screens (including but not limited to 65 inch LCD TVs), as well as stand 6-8 hours per day
• Must be available with phone on and responsive 24/7 during scheduled shift

Required Qualifications:

• Bachelors degree in Electronics or Computer Science, or equivalent work experience is preferred
• Experience with computer systems repair and a strong mechanical aptitude
• Must be 21 years old or older
• General knowledge of IT, Windows NT/XP/7/8/10
• Must be able to lift 70+ lbs. daily, including when traveling by auto or air
• Must be available to work as needed and assigned
• Maturity and integrity are a must
• Strong organizational and customer service skills

Compensation and Benefits:

The starting compensation rate for this role has been established at $24.00 hourly or $0K annually, plus generous overtime and a bonus opportunity. We also offer 2.50/hour in lieu of benefits for Canadian employees. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal well-being.

• Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, employee discounts on products and services.

Pre-Employment Conditions:

ScriptPro develops, sells, and supports state of the art products and services for healthcare system customers and major hospital systems around the United States and Canada. These customers require certain security clearances, background checks, and health related tests and vaccines in order to gain access to their locations. To support ScriptPro customers and as a condition of employment, you will be required to gain and/or prove certain health related tests and vaccines such as but not limited to tuberculosis, annual flu, and COVID vaccines (requests for a religious or medical exemption will be considered).

Working Conditions:

This position encompasses both office and workshop environments. Requires routine use of standard equipment and extended computer use. Candidates may work near and around various conditions such as dust, odors, oil, fumes, and noise. May be exposed to moving mechanical parts and tools, electrical components, and outdoor conditions. This position is very active and regularly required to stand, walk, sit, stoop, bend, reach, and use hands and fingers. Ability to push, pull, and lift independently is required. Motor coordination, tool use, focused attention during extended periods of travel, and specific vision abilities, including close, distance, and color vision, are required. Ability to learn and solve practical problems and interpret a variety of instructions are required.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions and, when external assistance is needed, will engage only with pre-approved, contracted agency partners. The company does not offer visa sponsorships. All applicants must have legal authorization to work in the United States.

Please visit to learn more about ScriptPro.

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Titre du poste : Ingénieur de service sur le terrain

Qui est ScriptPro ?

Imaginez travailler dans un endroit où l'innovation rencontre l'impact, et chaque jour apporte de nouvelles opportunités pour révolutionner l'industrie pharmaceutique ! Chez ScriptPro, vous ferez partie d'une équipe dynamique qui est à la pointe de la technologie, créant des solutions qui font une réelle différence dans la vie des gens. ScriptPro développe, vend et soutient la robotique et les services de pointe dans des milliers de pharmacies aux États-Unis et au Canada.

Si vous aimez voyager, c'est la carrière pour vous ! Nous recherchons des ingénieurs de service sur le terrain à travers le pays qui sont enclins mécaniquement et ont un excellent service à la clientèle pour dépanner et entretenir nos robots d'automatisation et l'équipement connexe.

Résumé du travail : L'ingénieur de service sur le terrain maintient la technologie informatique et l'équipement d'automatisation de ScriptPro sur les sites des clients, à l'échelle nationale et mondiale. Il s'agit d'un guerrier de la route, position de voyage lourd. Vous pouvez conserver tous les points de voyage pour les compagnies aériennes / de location de voitures.

Rapport hiérarchique : Superviseur, Service mobile

Quart de travail : Généralement, une rotation de 9 jours sur, 5 jours de congé horaire. Les heures supplémentaires sont typiques et payées. Une présence régulière, ponctuelle et prévisible est une fonction essentielle de chaque travail chez ScriptPro.

Portée du rôle :

• Dépannez, diagnostiquez et réparez l'équipement sur place dans les pharmacies et à distance par téléphone
• Administrer la formation et le soutien au personnel de la pharmacie au besoin
• Diagnostiquer les problèmes de flux de travail client et optimiser les performances du système ScriptPro
• 80 % ou plus de déplacements sont une fonction essentielle de cet emploi et sont requis (quantités égales de conduite sur de longues distances et de transport aérien)
• Les exigences physiques de ce rôle nécessitent de soulever jusqu'à 55 lb sans aide et de soulever jusqu'à 120 lb, de pousser / tirer jusqu'à 800 lb assisté, de grimper divers types d'échelles, de soulever et d'empiler des serveurs, des moniteurs de montage, des ordinateurs ou des écrans d'état (y compris, mais sans s'y limiter, les téléviseurs LCD de 65 pouces), ainsi que de se tenir debout 6 à 8 heures par jour
• Doit être disponible avec téléphone allumé et réactif 24 heures sur 24, 7 heures sur 24, 7 heures sur 7, pendant le quart de travail prévu

Qualifications requises :

• Un baccalauréat en électronique ou en informatique, ou une expérience de travail équivalente, est préférable
• Expérience de la réparation de systèmes informatiques et une forte aptitude mécanique
• Doit être âgé de 21 ans ou plus
• Connaissance générale de l'informatique, Windows NT/XP/7/8/10
• Doit être capable de soulever plus de 70 lb par jour, y compris lorsque vous voyagez en voiture ou en avion
• Doit être disponible pour travailler au besoin et assigné
• La maturité et l'intégrité sont indispensables
• Solides compétences organisationnelles et de service à la clientèle

Rémunération et avantages sociaux :

L'échelle de rémunération pour ce rôle a été établie à 24,00 $ par heure ou 50 k $ par année, plus de généreuses heures supplémentaires et une possibilité de prime. No s offrons également 2,50 $ l'heure en avantages sociaux pour les employés canadiens. La rémunération finale convenue est fondée sur un certain nombre de facteurs, y compris, mais sans s'y limiter : l'éducation individuelle, les qualifications, les aptitudes, l'expérience de travail antérieure, les compétences et le lieu de travail géographique. La fourchette de rémunération ci-dessus représente la bonne foi de la Société et l'estimation raisonnable de la fourchette de rémunération possible au moment de l'affichage.

Chez ScriptPro, nous croyons que nos employés sont notre plus grand atout. C'est pourquoi nous nous engageons à favoriser un milieu de travail qui priorise et améliore votre bien-être personnel.

• Congés payés (prise de force, maternité, paternité, congé d'adoption), neuf (9) jours fériés payés, heures de bénévolat payées, programme d'aide aux employés, événements parrainés par l'entreprise et activités de consolidation d'équipe, rabais aux employés sur les produits et services.

Conditions préalables à l'emploi :

ScriptPro développe, vend et prend en charge des produits et services de pointe pour les clients des systèmes de santé et les principaux systèmes hospitaliers aux États-Unis et au Canada. Ces clients ont besoin de certaines autorisations de sécurité, de vérifications des antécédents, de tests et de vaccins liés à la santé afin d'accéder à leurs emplacements. Pour soutenir les clients ScriptPro et comme condition d'emploi, vous devrez obtenir et / ou prouver certains tests et vaccins liés à la santé tels que, mais sans s'y limiter, la tuberculose, la grippe annuelle et les vaccins COVID (les demandes d'exemption religieuse ou médicale seront prises en compte).

Conditions de travail :

Ce poste comprend des environnements de bureau et d’atelier. Il nécessite l’utilisation régulière d’équipements standards ainsi qu’une utilisation prolongée de l’ordinateur. Les candidats peuvent travailler à proximité de diverses conditions telles que la poussière, les odeurs, l’huile, les fumées et le bruit. Ils peuvent être exposés à des pièces mécaniques mobiles, à des outils, à des composants électriques et à des conditions extérieures. Ce poste est très actif et exige régulièrement de se tenir debout, marcher, s’asseoir, s’accroupir, se pencher, étendre les bras, et utiliser les mains et les doigts.

La capacité de pousser, tirer et soulever de manière autonome est requise. La coordination motrice, l’utilisation d’outils, l’attention soutenue pendant de longues périodes de déplacement, ainsi que certaines capacités visuelles, notamment la vision de près, de loin et des couleurs, sont nécessaires. La capacité d’apprendre, de résoudre des problèmes concrets et d’interpréter divers types d’instructions est également exigée.

ScriptPro valorise les qualités uniques de chaque membre de l’équipe et, en tant qu’employeur offrant l’égalité des chances, ne pratique aucune discrimination fondée sur la race, la couleur, la religion, l’origine nationale, le sexe, la grossesse, l’âge, le handicap, les informations génétiques, le statut de vétéran ou tout autre statut protégé par la loi.

L’entreprise utilise des ressources internes pour le recrutement et le pourvoi des postes et, lorsqu’une assistance externe est nécessaire, elle collabore uniquement avec des agences partenaires préalablement approuvées et sous contrat. L’entreprise n’offre pas de parrainage de visa. Tous les candidats doivent avoir l’autorisation légale de travailler aux États-Unis.

Veuillez visiter le site pour en savoir plus sur ScriptPro.

Job Description

Job Description

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

If you love to travel, this is the career for you! We are looking for Field Service Engineers across the country who are mechanically inclined and have great customer service to troubleshoot and service our automation robots and related equipment.

Job Summary: The Field Service Engineer maintains ScriptPro’s computer-based technology and automation equipment at customer sites, nationally and worldwide. This is a road warrior, heavy travel position. You get to keep all airline/rental car travel points.

Reporting Relationship: Supervisor, Field Service

Shift: Generally, a rotating 9 days on, 5 days off schedule. Overtime is typical and paid. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

• Troubleshoot, diagnose, and repair equipment onsite at pharmacies and remotely by phone
• Administer training and support to pharmacy staff when needed
• Diagnose customer workflow issues and optimize ScriptPro system performance
• 80% or more travel is an essential function of this job and is required (equal amounts of long-distance driving and air travel)
• Physical demands of this role require lifting up to 55lbs unassisted, and team lifting up to 120lb, push/pull up to 800lbs assisted, climb various ladder types, lifting and stacking servers, mounting monitors, computers, or status screens (including but not limited to 65 inch LCD TVs), as well as stand 6-8 hours per day
• Must be available with phone on and responsive 24/7 during scheduled shift

Required Qualifications:

• Bachelors degree in Electronics or Computer Science, or equivalent work experience is preferred
• Experience with computer systems repair and a strong mechanical aptitude
• Must be 21 years old or older
• General knowledge of IT, Windows NT/XP/7/8/10
• Must be able to lift 70+ lbs. daily, including when traveling by auto or air
• Must be available to work as needed and assigned
• Maturity and integrity are a must
• Strong organizational and customer service skills

Compensation and Benefits:

The starting compensation rate for this role has been established at $24.00 hourly or $0K annually, plus generous overtime and a bonus opportunity. We also offer 2.50/hour in lieu of benefits for Canadian employees. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal well-being.

• Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, employee discounts on products and services.

Pre-Employment Conditions:

ScriptPro develops, sells, and supports state of the art products and services for healthcare system customers and major hospital systems around the United States and Canada. These customers require certain security clearances, background checks, and health related tests and vaccines in order to gain access to their locations. To support ScriptPro customers and as a condition of employment, you will be required to gain and/or prove certain health related tests and vaccines such as but not limited to tuberculosis, annual flu, and COVID vaccines (requests for a religious or medical exemption will be considered).

Working Conditions:

This position encompasses both office and workshop environments. Requires routine use of standard equipment and extended computer use. Candidates may work near and around various conditions such as dust, odors, oil, fumes, and noise. May be exposed to moving mechanical parts and tools, electrical components, and outdoor conditions. This position is very active and regularly required to stand, walk, sit, stoop, bend, reach, and use hands and fingers. Ability to push, pull, and lift independently is required. Motor coordination, tool use, focused attention during extended periods of travel, and specific vision abilities, including close, distance, and color vision, are required. Ability to learn and solve practical problems and interpret a variety of instructions are required.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions and, when external assistance is needed, will engage only with pre-approved, contracted agency partners. The company does not offer visa sponsorships. All applicants must have legal authorization to work in the United States.

Please visit to learn more about ScriptPro.

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Titre du poste : Ingénieur de service sur le terrain

Qui est ScriptPro ?

Imaginez travailler dans un endroit où l'innovation rencontre l'impact, et chaque jour apporte de nouvelles opportunités pour révolutionner l'industrie pharmaceutique ! Chez ScriptPro, vous ferez partie d'une équipe dynamique qui est à la pointe de la technologie, créant des solutions qui font une réelle différence dans la vie des gens. ScriptPro développe, vend et soutient la robotique et les services de pointe dans des milliers de pharmacies aux États-Unis et au Canada.

Si vous aimez voyager, c'est la carrière pour vous ! Nous recherchons des ingénieurs de service sur le terrain à travers le pays qui sont enclins mécaniquement et ont un excellent service à la clientèle pour dépanner et entretenir nos robots d'automatisation et l'équipement connexe.

Résumé du travail : L'ingénieur de service sur le terrain maintient la technologie informatique et l'équipement d'automatisation de ScriptPro sur les sites des clients, à l'échelle nationale et mondiale. Il s'agit d'un guerrier de la route, position de voyage lourd. Vous pouvez conserver tous les points de voyage pour les compagnies aériennes / de location de voitures.

Rapport hiérarchique : Superviseur, Service mobile

Quart de travail : Généralement, une rotation de 9 jours sur, 5 jours de congé horaire. Les heures supplémentaires sont typiques et payées. Une présence régulière, ponctuelle et prévisible est une fonction essentielle de chaque travail chez ScriptPro.

Portée du rôle :

• Dépannez, diagnostiquez et réparez l'équipement sur place dans les pharmacies et à distance par téléphone
• Administrer la formation et le soutien au personnel de la pharmacie au besoin
• Diagnostiquer les problèmes de flux de travail client et optimiser les performances du système ScriptPro
• 80 % ou plus de déplacements sont une fonction essentielle de cet emploi et sont requis (quantités égales de conduite sur de longues distances et de transport aérien)
• Les exigences physiques de ce rôle nécessitent de soulever jusqu'à 55 lb sans aide et de soulever jusqu'à 120 lb, de pousser / tirer jusqu'à 800 lb assisté, de grimper divers types d'échelles, de soulever et d'empiler des serveurs, des moniteurs de montage, des ordinateurs ou des écrans d'état (y compris, mais sans s'y limiter, les téléviseurs LCD de 65 pouces), ainsi que de se tenir debout 6 à 8 heures par jour
• Doit être disponible avec téléphone allumé et réactif 24 heures sur 24, 7 heures sur 24, 7 heures sur 7, pendant le quart de travail prévu

Qualifications requises :

• Un baccalauréat en électronique ou en informatique, ou une expérience de travail équivalente, est préférable
• Expérience de la réparation de systèmes informatiques et une forte aptitude mécanique
• Doit être âgé de 21 ans ou plus
• Connaissance générale de l'informatique, Windows NT/XP/7/8/10
• Doit être capable de soulever plus de 70 lb par jour, y compris lorsque vous voyagez en voiture ou en avion
• Doit être disponible pour travailler au besoin et assigné
• La maturité et l'intégrité sont indispensables
• Solides compétences organisationnelles et de service à la clientèle

Rémunération et avantages sociaux :

L'échelle de rémunération pour ce rôle a été établie à 24,00 $ par heure ou 50 k $ par année, plus de généreuses heures supplémentaires et une possibilité de prime. No s offrons également 2,50 $ l'heure en avantages sociaux pour les employés canadiens. La rémunération finale convenue est fondée sur un certain nombre de facteurs, y compris, mais sans s'y limiter : l'éducation individuelle, les qualifications, les aptitudes, l'expérience de travail antérieure, les compétences et le lieu de travail géographique. La fourchette de rémunération ci-dessus représente la bonne foi de la Société et l'estimation raisonnable de la fourchette de rémunération possible au moment de l'affichage.

Chez ScriptPro, nous croyons que nos employés sont notre plus grand atout. C'est pourquoi nous nous engageons à favoriser un milieu de travail qui priorise et améliore votre bien-être personnel.

• Congés payés (prise de force, maternité, paternité, congé d'adoption), neuf (9) jours fériés payés, heures de bénévolat payées, programme d'aide aux employés, événements parrainés par l'entreprise et activités de consolidation d'équipe, rabais aux employés sur les produits et services.

Conditions préalables à l'emploi :

ScriptPro développe, vend et prend en charge des produits et services de pointe pour les clients des systèmes de santé et les principaux systèmes hospitaliers aux États-Unis et au Canada. Ces clients ont besoin de certaines autorisations de sécurité, de vérifications des antécédents, de tests et de vaccins liés à la santé afin d'accéder à leurs emplacements. Pour soutenir les clients ScriptPro et comme condition d'emploi, vous devrez obtenir et / ou prouver certains tests et vaccins liés à la santé tels que, mais sans s'y limiter, la tuberculose, la grippe annuelle et les vaccins COVID (les demandes d'exemption religieuse ou médicale seront prises en compte).

Conditions de travail :

Ce poste comprend des environnements de bureau et d’atelier. Il nécessite l’utilisation régulière d’équipements standards ainsi qu’une utilisation prolongée de l’ordinateur. Les candidats peuvent travailler à proximité de diverses conditions telles que la poussière, les odeurs, l’huile, les fumées et le bruit. Ils peuvent être exposés à des pièces mécaniques mobiles, à des outils, à des composants électriques et à des conditions extérieures. Ce poste est très actif et exige régulièrement de se tenir debout, marcher, s’asseoir, s’accroupir, se pencher, étendre les bras, et utiliser les mains et les doigts.

La capacité de pousser, tirer et soulever de manière autonome est requise. La coordination motrice, l’utilisation d’outils, l’attention soutenue pendant de longues périodes de déplacement, ainsi que certaines capacités visuelles, notamment la vision de près, de loin et des couleurs, sont nécessaires. La capacité d’apprendre, de résoudre des problèmes concrets et d’interpréter divers types d’instructions est également exigée.

ScriptPro valorise les qualités uniques de chaque membre de l’équipe et, en tant qu’employeur offrant l’égalité des chances, ne pratique aucune discrimination fondée sur la race, la couleur, la religion, l’origine nationale, le sexe, la grossesse, l’âge, le handicap, les informations génétiques, le statut de vétéran ou tout autre statut protégé par la loi.

L’entreprise utilise des ressources internes pour le recrutement et le pourvoi des postes et, lorsqu’une assistance externe est nécessaire, elle collabore uniquement avec des agences partenaires préalablement approuvées et sous contrat. L’entreprise n’offre pas de parrainage de visa. Tous les candidats doivent avoir l’autorisation légale de travailler aux États-Unis.

Veuillez visiter le site pour en savoir plus sur ScriptPro.

Job Description

Job Description

As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer’s production studios and distribution facilities.

You will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the latest advancements in broadcast networks and video processing equipment.

Responsibilities:

• Engage in implementation, documentation and deployment on the build out of both small and large scale IP Networks supporting broadcast infrastructures
• Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
• Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
• Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
• Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in design changes including customer “feature requests” to product managers
• Support the development of product communications by generating or authoring customer guides and provide the technical writing group with information including Pinouts, FAQ, Application notes, Best Practices and customer product or system configuration and product integration with other manufacturer’s products
• Install product(s) or systems at customer sites and delivering training to customers in-house or abroad
• (RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF

Qualifications:

• Unparalleled desire to help the customer and deliver service excellence
• Education in Computer Networking or related recent practical experience
• Electrical, Electronic, or Computer Electronic Technician or engineering education or related recent practical experience
• A strong comfort level with Linux is highly desired
• Some Network trouble shooting experience
• Knowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP)
• Knowledge of Internet network technologies (DNS, Firewall, SSH, HTTP)
• Must have a valid Ontario driver’s license

What we offer:

• Employer funded benefits program
• Competitive total compensation package
• Work-life balance
• Employee Assistance plan
• Employee Discount Platform
• Career progression
• Casual work environment
• Social events and sports teams

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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