150 Field Service Engineer jobs in Canada
Field Service Engineer
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Company Description
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™ , has been our strength for over 50 years.
At TOMRA, we want people to innovate , show passion in their work and be responsible . We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Job DescriptionThe Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This role aims to ensure the seamless operation of TOMRA's solutions, maximize equipment performance and enhance customer satisfaction.
Primary Job Functions
- Perform field service work at customer sites which includes installation, commissioning, testing, integration, optimization, maintenance and repair, ensuring full functionality according to machine specifications
- Perform all mechanical, electrical, electronic and optical tuning and setup
- Analyze, evaluate and diagnose equipment; troubleshooting machine problems through to resolution
- Perform preventative maintenance including preseason service, postseason service and enhancing ongoing performance of machines
- React in a prompt and professional manner to customer machine issues in the field. Where an easy fix is not possible, ensure customer is well informed of the next steps and potential costs
- Address customer complaints and if necessary, escalate to appropriate stakeholders
- Maintain close relationships and work collaboratively with engineering, research & development, sales, customer solution delivery and other internal stakeholders for continuous improvement activities, to advise on any potential sales opportunities and to successfully complete projects. Contribution and collaboration is vital whether its research and development site testing, refurbishment, refitting, upgrades or new installs, all projects require teamwork
- Act as the voice of the customer in the value chain to improve products systems and services, by reporting on feedback and comments received in the field leadership, research and development, or sales
- Assist with training and development of new Field Service Engineers, as requested.
- Instruct and train customers on operation of machine, utilization and required maintenance of the systems
- Manage and control tools, test equipment, technical documentation and other assigned equipment.
- Embrace related assignments and responsibilities as required to contribute to the overall success of the team
- Promote a “Safety First” culture throughout the company, our customers, and our industry
Required Skills/Abilities
- Relevant knowledge of electronics/electrical assembly and wiring
- Strong understanding / knowledge of electronics and electrical assembly and wiring
- Proven to read, analyze and interpret technical procedures and/or governmental regulations
- Assist and support customers in a professional manner
- Ability to establish and maintain effective working relationships with customers, internal and external associates and management
- Excellent communication skills and the ability to deal effectively with customers in the English language as necessary
- Competent with Microsoft Office – Word, Excel and Outlook
- A positive attitude with a strong customer service mindset
- Proficiency in French is prefered
Education
- An Associate's degree in electrical, electronic, automation, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred or combination education and equivalent experience is accepted
Work Environment
- Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures
- Ability to work in an open office environment as well as industrial customer worksites
Experience
- Two plus years’ experience in field service and customer support
- Two plus years’ experience in PC building, repairing and diagnostic testing
- Two plus years’ experience in installing software on PC’s
- Experience with packaging and or printing machinery a plus
- Experience engaging with customers in a service delivery environment
- Experience in electronic system troubleshooting a plus
- Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits
- Working knowledge of basic test equipment such as oscilloscopes and voltmeters
- Knowledge of computer hardware and configurations
- Basic knowledge of MS Office products; Word, Excel and PPT
- Ability to read schematics
Physical Requirements
- Be able to lift up to 80 lbs. of equipment on a regular basis
- Must be able to frequently bend, kneel, or stand
- Must be able to work in confined spaces
- Ability to distinguish between the full range of colors in the color spectrum
- No major food allergies that would impede ability to work around or near food, nuts, fruits, vegetables, protein and seafood
Travel
- Willing to travel for at least 70% of the time, domestic and international travel based on a flexible schedule; includes weekends and/or holiday travels
- Ability to obtain and maintain a passport
Driving
- Ability to drive without restriction in residency country
Additional Information
Pay Band
For Canada applicants, the anticipated hourly base pay range for this position is $31.25 to $37.50 per hour . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Why work for us:
Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
What we offer:
You will have long-term career opportunities, with a globally renowned company and the following:
- Strong benefits offering with medical, dental and vision plan options that cover premiums at 100% for employees
- Be part of a renowned Gold Level 2023 Cigna Healthy Workforce Winning organization
- Healthy PTO policy with 31 days annually (sick, vacation, holiday) which increases with each year of seniority
- We offer a generous parental leave policy to ensure you have the time and flexibility to bond with your new child.
- Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste
- Inclusive company culture that values diversity, well-being and strong camaraderie among our teammates
- Global career opportunities with a strong record for promoting internally
- Professional training and development: We are passionate about people and seeing them succeed
- We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.
Junior Field Service Engineer - Electrical
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Salary:
Join us in Advancing the Environmental Global Impact within the Rail Industry
For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously.
ZTR offers a casual working environment and a group of friendly and talented industry leaders passionate about combating climate change. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR.
What Youll be Doing
As theJunior Field Service Engineer Electrical you will be joining our talented support team and providing quality technical support to our customers by troubleshooting PLC based solutions, and occasionally travelling to our customer sites to perform commissioning and installation of our equipment.
As a Junior Field Service Engineer - Electrical, you will:
- Program, configure and troubleshoot ZTR locomotive operation, products, and solutions
- Provide excellent Customer Service and Support in both field and telephone support
- Travel to customer sites for commissioning & installation of ZTR equipment
- Provide on-site technical training and presentations to customers
- Perform sales support and project management tasks as assigned
Minimum Qualifications:
- Mandatory Requirement: Two year or Advanced Diploma in Electrical Engineering Technology or Electrical Engineering degree
- Minimum 2+ years of relevant experience
- Experienced with PLCs
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills for a variety of audiences
- Ability to work autonomously at customer sites and manage project scope & cost
- Exceptional organizational and data entry skills required for related administrative tasks
- Ability to travel up to 25% to customer sites for on-site commissioning and/or installation of ZTR equipment
- In possession of a valid passport or visa to travel to the United States as a Canadian worker as per CUSMA agreements
Please apply even if you dont qualify for all responsibilities or skills, we want to still hear from you!
Why Choose ZTR?
At ZTR, we continuously promote a healthy balance between work, fun and family. This is a place where employees make a difference in our company and within our customers organizations. You will be able to direct your career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development.
We are looking for flexible, compassionate and enthusiastic individuals who thrive in a fast-paced working environment, and who are looking for long-term, meaningful employment in a career that makes a real difference.
ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence.
Technical Support and Field Service Engineer (HVAC & Controls)
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Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, were creating a legacy that goes beyond businessone thats changing the world for the better.
In this role, you will be responsible for providing expert technical support to customers and technicians, troubleshooting mechanical, electrical, and building automation system issues in-house. You will act as a liaison between the customer and the engineering team to ensure timely resolution of product-related concerns, and you will coordinate field service visits when issues require on-site attention. With a strong focus on customer satisfaction, you will also be involved in performance tracking, process improvements, and collaboration with internal teams to enhance products and services. Your expertise in troubleshooting and product optimization will be key in driving energy-efficient solutions and reducing environmental impacts.
Key Accountabilities:
Technical Support & Troubleshooting
- Answer queue calls from technicians and customers on site to troubleshoot mechanical, electrical, and Building Automation System (BAS) issues remotely.
- Assist customers with problematic equipment and recommend appropriate solutions.
- Determine whether reported issues are product-related or site-related, and take appropriate action for product-related concerns
- Work closely with QA and Engineering teams to identify and resolve underlying product issues and prevent recurring failures.
- During troubleshooting calls, provide guidance and recommendations to optimize product usage, improving performance and energy efficiency
- Load programs to PLCs and HMIs on control panels, as well as configure and program VFDs as needed.
- Conduct troubleshooting related to mechanical issues with pumps, electrical issues with VFDs, control panels, and communication problems with building automation systems.
On-Site Support & Coordination
- If an issue cannot be resolved remotely, coordinate and schedule a field service technician or authorized service partner (ASP) for an on-site inspection and diagnosis, ensuring they have a detailed scope of work.
- Travel to local project sites (~10% of the time) for hands-on troubleshooting, start-up assistance, and commissioning of Armstrong supplied equipment.
- Review field service reports from technicians and ASPs, update customers on findings, and communicate any necessary recommendations or required actions.
- Provide customers with quotes for additional work or replacement parts based on field service reports and recommendations.
Customer Support & Service Request Management
- Respond to customer-submitted tickets for warranty claims and service requests, determining the nature of the issue and whether it qualifies as a warranty concern.
- Take ownership of assigned tickets, ensuring timely resolution and proactive communication with customers.
- Follow up with logistics teams on service-related tickets, ensuring prompt handling and shipment of required parts.
- Recommend appropriate replacement part numbers to customers based on troubleshooting findings and service history.
Performance & Process Improvement
- Maintain and improve KPI targets, including average response time and ticket closure time.
- Multitask efficiently by logging cases in the system while actively troubleshooting with customers.
- Work with service coordinators and the National Service Manager to ensure effective scheduling and dispatch of field technicians and ASPs.
- Collaborate with internal teams and vendors to enhance products and service processes, implementing improvements to reduce cycle times and enhance customer experience.
- Provide feedback on new products received from customers, working with product owners to drive enhancements from a service perspective.
- Participate in value stream meetings to provide feedback from a service perspective for product development and improvements.
What Were Looking For
To thrive in this role, you should bring:
Education & Experience
- Diploma or degree in Electrical Engineering, Building Controls/Automation, HVAC, or a related field, with at least three (3) years of relevant experience.
- Alternatively, five (5) years of experience in the HVAC/Controls industry may be considered.
- At least two (2) years of experience working in technical support, customer service, or a related role in an industrial environment.
- Experience with engineering, manufacturing, and distribution operations is an asset.
- Public speaking and training experience is a plus.
Technical Expertise
- Strong knowledge of centrifugal pumps, heat exchangers, and building automation controls.
- Familiarity with building automation communication protocols such as BACnet and Modbus.
- Experience with Tridium Niagara and wireless networking is a definite asset.
- Hands-on experience with troubleshooting VFDs, PLCs, HMIs, and control panels.
Skills & Abilities
- Strong technical aptitude with the ability to work independently and collaboratively in a fast-paced, evolving environment.
- Creative problem-solving skills and ability to conduct root cause analysis.
- Ability to break down complex problems into simplified solutions and provide clear, well-thought-out recommendations.
- Strong team-oriented leadership skills with a proactive, action-driven approach.
- Customer-first mentality with a commitment to taking ownership of support tickets and ensuring customer satisfaction.
- Excellent communication skills with the ability to engage in open and authentic discussions in all situations.
- Ability to multitask effectively, balancing phone support, case documentation, and coordination with internal teams simultaneously.
Why Armstrong Fluid Technology?
By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today.
Field Service Engineer (Entry, Intermediate & Sr.)
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Job Description
As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer’s production studios and distribution facilities.
You will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the latest advancements in broadcast networks and video processing equipment.
Responsibilities:
- Engage in implementation, documentation and deployment on the build out of both small and large scale IP Networks supporting broadcast infrastructures
- Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
- Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
- Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
- Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in design changes including customer “feature requests” to product managers
- Support the development of product communications by generating or authoring customer guides and provide the technical writing group with information including Pinouts, FAQ, Application notes, Best Practices and customer product or system configuration and product integration with other manufacturer’s products
- Install product(s) or systems at customer sites and delivering training to customers in-house or abroad
- (RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF
Qualifications:
- Unparalleled desire to help the customer and deliver service excellence
- Education in Computer Networking or related recent practical experience
- Electrical, Electronic, or Computer Electronic Technician or engineering education or related recent practical experience
- A strong comfort level with Linux is highly desired
- Some Network trouble shooting experience
- Knowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP)
- Knowledge of Internet network technologies (DNS, Firewall, SSH, HTTP)
- Must have a valid Ontario driver’s license
What we offer:
- Employer funded benefits program
- Competitive total compensation package
- Work-life balance
- Employee Assistance plan
- Employee Discount Platform
- Career progression
- Casual work environment
- Social events and sports teams
About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.
Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.
With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.
Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
Thank you for considering a career with Evertz!
Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
A complete privacy policy can be found at
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
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Field Service Engineer - Network Engineer (Entry, Intermediate & Sr.)
Posted today
Job Viewed
Job Description
Job Description
As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer’s production studios and distribution facilities.
You will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the latest advancements in broadcast networks and video processing equipment.
Responsibilities:
- Engage in implementation, documentation and deployment on the build out of both small and large scale IP Networks supporting broadcast infrastructures
- Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
- Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
- Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
- Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in design changes including customer “feature requests” to product managers
- Support the development of product communications by generating or authoring customer guides and provide the technical writing group with information including Pinouts, FAQ, Application notes, Best Practices and customer product or system configuration and product integration with other manufacturer’s products
- Install product(s) or systems at customer sites and delivering training to customers in-house or abroad
- (RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF
Qualifications:
- Unparalleled desire to help the customer and deliver service excellence
- Education in Computer Networking or related recent practical experience
- Electrical, Electronic, or Computer Electronic Technician or engineering education or related recent practical experience
- A strong comfort level with Linux is highly desired
- Some Network trouble shooting experience
- Knowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP)
- Knowledge of Internet network technologies (DNS, Firewall, SSH, HTTP)
- Must have a valid Ontario driver’s license
What we offer:
- Employer funded benefits program
- Competitive total compensation package
- Work-life balance
- Employee Assistance plan
- Employee Discount Platform
- Career progression
- Casual work environment
- Social events and sports teams
About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.
Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.
With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.
Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
Thank you for considering a career with Evertz!
Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
A complete privacy policy can be found at
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
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Techniciens de service sur le terrain / Field Service engineer
Posted 3 days ago
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Job Description
**Description du poste : **
Nos techniciens de service sur le terrain ont une possibilité unique de mettre à profit leur expérience technique en collaborant avec des professionnels de la santé et en dirigeant des initiatives techniques dans le domaine de la technologie des dispositifs médicaux. Vous serez responsable de diriger une équipe chargée d'installer, de mettre à jour, d'effectuer la maintenance préventive et d'autres services nécessaires pour les dispositifs médicaux, notamment les pompes à perfusion et les batteries dans les hôpitaux des États-Unis, tout en offrant un service client exceptionnel. C'est une excellente occasion pour vous de développer vos compétences techniques dans l'industrie des dispositifs médicaux!
**Il s'agit d'un poste de déplacement à 100** **%. Déplacements locaux, régionaux et nationaux requis.**
+ Assurer une communication continue et un soutien à la clientèle au personnel hospitalier sur place.
+ Assurer l'organisation, tester et mettre à jour les dispositifs médicaux, installer et configurer le matériel, les logiciels et les produits réseau.
+ Effectuer des contrôles de routine et enregistrer les données des tests de produits après l'installation et la configuration.
+ Documenter et soumettre des données quotidiennes tout en maintenant des normes élevées de documentation de qualité de support produit.
+ Engagement à temps plein nécessitant des déplacements locaux, régionaux et nationaux.
+ Horaire basé sur des affectations avec un engagement de 40 heures par semaine et des heures supplémentaires au besoin.
+ Accomplir d'autres tâches à la discrétion de la direction.
**Exigences du poste :**
+ Diplôme d'associé, ou programmes de formation militaire équivalents, ou expérience équivalente en service sur le terrain biomédical ou technique. (1+ années d'expérience sur le terrain)
+ Solides compétences informatiques avec la capacité de résoudre les problèmes de configuration de projet, les problèmes techniques et les clôtures à distance dans plusieurs programmes logiciels.
+ Un sens des affaires professionnel et des compétences en communication efficaces sont requis.
+ Personne motivée capable de travailler de manière autonome ou en collaboration au sein d'une équipe, requise.
+ Solides compétences en gestion du temps et en organisation pour garantir l'achèvement à temps des tâches du projet.
+ Un permis de conduire valide et sans restriction ainsi qu'un véhicule personnel pour les tâches locales liées au travail sont requis pour ce poste.
+ Capacité à rester en position assise et debout pendant de longues périodes et à soulever jusqu'à 70 livres, requise.
+ Capacité à satisfaire aux exigences d'accréditation des fournisseurs hospitaliers, la fourniture d'une preuve du statut vaccinal, est requise.
+ Doit avoir un véhicule personnel en bon état de marche pour les déplacements locaux.
+ **Doit résider à 45 minutes - 1 heure d'un AÉROPORT INTERNATIONAL ou PRINCIPAL. Les candidats résidant à moins de 48 km (30 miles) d'un aéroport principal sont privilégiés. Déplacements hebdomadaires requis.**
**Qualifications utiles :**
+ Expérience dans des rôles de technicien biomédical, de réseautage, militaire ou sur le terrain
+ Expérience de travail dans un rôle technique au sein d'un environnement de soins de santé.
+ Solides compétences informatiques et aisance dans le dépannage des applications Microsoft Office, notamment Outlook, Excel, Word et OneNote, etc.
IQVIA Commercial Field Solutions adopte une approche visant à aider ses clients à faire progresser les soins de santé dans cet environnement exigeant et en évolution rapide. Nous aidons nos clients à accélérer leurs résultats, à améliorer les résultats pour les patients et à générer de nouvelles possibilités.
IQVIA est fière d'être un employeur offrant l'égalité des chances et nous nous engageons à créer un environnement diversifié et inclusif. Nous ne pratiquons aucune discrimination fondée sur la base de tout motif de discrimination interdit applicable, y compris, mais sans s'y limiter, la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil ou le handicap. Des accommodements pour les candidats avec un handicap sont disponibles à toutes les étapes du processus de recrutement, sur demande. Si vous souffrez d'une déficience ou d'un handicap physique nécessitant un accommodement, nous vous encourageons à le divulguer lors du processus de recrutement afin qu'IQVIA puisse vous accommoder de manière appropriée.
Vous devrez soutenir, assurer la liaison avec et/ou travailler avec des (clients et/ou fournisseurs) d'IQVIA partout au Canada et à travers le monde, par conséquent, une connaissance fonctionnelle de l'anglais, tant à l'écrit qu'à l'oral, est nécessaire à l'exercice des fonctions de ce poste
Comme nos équipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en français.
_(ENGLISH)_
_IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete._
**Position Description: **
Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, completing preventative maintenance and other services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
**This is a 100% travel position. Local, Regional and National travel required.**
+ Provide ongoing communication and customer support to on-site hospital staff.
+ Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
+ Conduct routine checks and records data from product tests after installation and configuration.
+ Document and submit daily data while maintaining high standards of product support quality documentation.
+ Full-time commitment requiring travel locally, regionally, and nationally.
+ Assignment-based schedule with 40 hours commitment per week and overtime as needed.
+ Complete other duties at the discretion of management.
**Job Requirements:**
+ Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (1+ years field experience)
+ Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
+ Professional business acumen and effective communication skills required.
+ Self-motivated individual who can work independently or collaboratively within a team, required.
+ Strong time management and organizational skills to ensure on-time completion of project assignments.
+ An active and unrestricted driver license, and a personal vehicle for local work-related assignments are both required.
+ Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
+ Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required.
+ Must have personal vehicle in good running condition for local travel assignments
+ **Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred. Weekly travel required.**
**Beneficial Qualifications:**
+ Background in biomedical, networking, military, or field-based technician roles
+ Experience working in a technical role within a healthcare environment.
+ Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you.
You will be required to support, liaise with and/or work with IQVIA customers and/or suppliers across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.
As our hiring teams are global, please submit your resume in both English and French.
#LI-CES
#LI-DNP
IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé. IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'origine nationale, le handicap, l'âge, l'état matrimonial ou tout autre statut protégé par la loi applicable. Des mesures d'adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d'adaptation, nous vous encourageons à contacter notre équipe d'acquisition de talents au , afin qu'IQVIA puisse soutenir votre participation au processus de recrutement.
Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: , so that IQVIA can support your participation in the recruitment process.
Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Techniciens de service sur le terrain / Field Service engineer
Posted 3 days ago
Job Viewed
Job Description
**Description du poste : **
Nos techniciens de service sur le terrain ont une possibilité unique de mettre à profit leur expérience technique en collaborant avec des professionnels de la santé et en dirigeant des initiatives techniques dans le domaine de la technologie des dispositifs médicaux. Vous serez responsable de diriger une équipe chargée d'installer, de mettre à jour, d'effectuer la maintenance préventive et d'autres services nécessaires pour les dispositifs médicaux, notamment les pompes à perfusion et les batteries dans les hôpitaux des États-Unis, tout en offrant un service client exceptionnel. C'est une excellente occasion pour vous de développer vos compétences techniques dans l'industrie des dispositifs médicaux!
**Il s'agit d'un poste de déplacement à 100** **%. Déplacements locaux, régionaux et nationaux requis.**
+ Assurer une communication continue et un soutien à la clientèle au personnel hospitalier sur place.
+ Assurer l'organisation, tester et mettre à jour les dispositifs médicaux, installer et configurer le matériel, les logiciels et les produits réseau.
+ Effectuer des contrôles de routine et enregistrer les données des tests de produits après l'installation et la configuration.
+ Documenter et soumettre des données quotidiennes tout en maintenant des normes élevées de documentation de qualité de support produit.
+ Engagement à temps plein nécessitant des déplacements locaux, régionaux et nationaux.
+ Horaire basé sur des affectations avec un engagement de 40 heures par semaine et des heures supplémentaires au besoin.
+ Accomplir d'autres tâches à la discrétion de la direction.
**Exigences du poste :**
+ Diplôme d'associé, ou programmes de formation militaire équivalents, ou expérience équivalente en service sur le terrain biomédical ou technique. (1+ années d'expérience sur le terrain)
+ Solides compétences informatiques avec la capacité de résoudre les problèmes de configuration de projet, les problèmes techniques et les clôtures à distance dans plusieurs programmes logiciels.
+ Un sens des affaires professionnel et des compétences en communication efficaces sont requis.
+ Personne motivée capable de travailler de manière autonome ou en collaboration au sein d'une équipe, requise.
+ Solides compétences en gestion du temps et en organisation pour garantir l'achèvement à temps des tâches du projet.
+ Un permis de conduire valide et sans restriction ainsi qu'un véhicule personnel pour les tâches locales liées au travail sont requis pour ce poste.
+ Capacité à rester en position assise et debout pendant de longues périodes et à soulever jusqu'à 70 livres, requise.
+ Capacité à satisfaire aux exigences d'accréditation des fournisseurs hospitaliers, la fourniture d'une preuve du statut vaccinal, est requise.
+ Doit avoir un véhicule personnel en bon état de marche pour les déplacements locaux.
+ **Doit résider à 45 minutes - 1 heure d'un AÉROPORT INTERNATIONAL ou PRINCIPAL. Les candidats résidant à moins de 48 km (30 miles) d'un aéroport principal sont privilégiés. Déplacements hebdomadaires requis.**
**Qualifications utiles :**
+ Expérience dans des rôles de technicien biomédical, de réseautage, militaire ou sur le terrain
+ Expérience de travail dans un rôle technique au sein d'un environnement de soins de santé.
+ Solides compétences informatiques et aisance dans le dépannage des applications Microsoft Office, notamment Outlook, Excel, Word et OneNote, etc.
IQVIA Commercial Field Solutions adopte une approche visant à aider ses clients à faire progresser les soins de santé dans cet environnement exigeant et en évolution rapide. Nous aidons nos clients à accélérer leurs résultats, à améliorer les résultats pour les patients et à générer de nouvelles possibilités.
IQVIA est fière d'être un employeur offrant l'égalité des chances et nous nous engageons à créer un environnement diversifié et inclusif. Nous ne pratiquons aucune discrimination fondée sur la base de tout motif de discrimination interdit applicable, y compris, mais sans s'y limiter, la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil ou le handicap. Des accommodements pour les candidats avec un handicap sont disponibles à toutes les étapes du processus de recrutement, sur demande. Si vous souffrez d'une déficience ou d'un handicap physique nécessitant un accommodement, nous vous encourageons à le divulguer lors du processus de recrutement afin qu'IQVIA puisse vous accommoder de manière appropriée.
Vous devrez soutenir, assurer la liaison avec et/ou travailler avec des (clients et/ou fournisseurs) d'IQVIA partout au Canada et à travers le monde, par conséquent, une connaissance fonctionnelle de l'anglais, tant à l'écrit qu'à l'oral, est nécessaire à l'exercice des fonctions de ce poste
Comme nos équipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en français.
_(ENGLISH)_
_IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete._
**Position Description: **
Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, completing preventative maintenance and other services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
**This is a 100% travel position. Local, Regional and National travel required.**
+ Provide ongoing communication and customer support to on-site hospital staff.
+ Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
+ Conduct routine checks and records data from product tests after installation and configuration.
+ Document and submit daily data while maintaining high standards of product support quality documentation.
+ Full-time commitment requiring travel locally, regionally, and nationally.
+ Assignment-based schedule with 40 hours commitment per week and overtime as needed.
+ Complete other duties at the discretion of management.
**Job Requirements:**
+ Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (1+ years field experience)
+ Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
+ Professional business acumen and effective communication skills required.
+ Self-motivated individual who can work independently or collaboratively within a team, required.
+ Strong time management and organizational skills to ensure on-time completion of project assignments.
+ An active and unrestricted driver license, and a personal vehicle for local work-related assignments are both required.
+ Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
+ Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required.
+ Must have personal vehicle in good running condition for local travel assignments
+ **Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred. Weekly travel required.**
**Beneficial Qualifications:**
+ Background in biomedical, networking, military, or field-based technician roles
+ Experience working in a technical role within a healthcare environment.
+ Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you.
You will be required to support, liaise with and/or work with IQVIA customers and/or suppliers across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.
As our hiring teams are global, please submit your resume in both English and French.
#LI-CES
#LI-DNP
IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé. IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'origine nationale, le handicap, l'âge, l'état matrimonial ou tout autre statut protégé par la loi applicable. Des mesures d'adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d'adaptation, nous vous encourageons à contacter notre équipe d'acquisition de talents au , afin qu'IQVIA puisse soutenir votre participation au processus de recrutement.
Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: , so that IQVIA can support your participation in the recruitment process.
Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Techniciens de service sur le terrain / Field Service engineer
Posted today
Job Viewed
Job Description
IQVIA a une opportunité avec l’un des plus grands fabricants de dispositifs médicaux aux États-Unis. Nous vous invitons à postuler si cette offre vous intéresse! Il vous sera demandé de créer un compte, ce qui prend moins d’une minute et ne nécessite qu’un nom d’utilisateur et un mot de passe. L’intégralité de la demande d’emploi ne prend pas plus de 5 à 7 minutes.
Description du poste :
Nos techniciens de service sur le terrain ont une possibilité unique de mettre à profit leur expérience technique en collaborant avec des professionnels de la santé et en dirigeant des initiatives techniques dans le domaine de la technologie des dispositifs médicaux. Vous serez responsable de diriger une équipe chargée d’installer, de mettre à jour, d’effectuer la maintenance préventive et d’autres services nécessaires pour les dispositifs médicaux, notamment les pompes à perfusion et les batteries dans les hôpitaux des États-Unis, tout en offrant un service client exceptionnel. C’est une excellente occasion pour vous de développer vos compétences techniques dans l’industrie des dispositifs médicaux!
Il s’agit d’un poste de déplacement à 100 %. Déplacements locaux, régionaux et nationaux requis.
Exigences du poste :
Qualifications utiles :
IQVIA Commercial Field Solutions adopte une approche visant à aider ses clients à faire progresser les soins de santé dans cet environnement exigeant et en évolution rapide. Nous aidons nos clients à accélérer leurs résultats, à améliorer les résultats pour les patients et à générer de nouvelles possibilités.
IQVIA est fière d'être un employeur offrant l'égalité des chances et nous nous engageons à créer un environnement diversifié et inclusif. Nous ne pratiquons aucune discrimination fondée sur la base de tout motif de discrimination interdit applicable, y compris, mais sans s'y limiter, la race, la religion, la couleur, l'origine nationale, le sexe, l'orientation sexuelle, l'âge, l'état civil ou le handicap. Des accommodements pour les candidats avec un handicap sont disponibles à toutes les étapes du processus de recrutement, sur demande. Si vous souffrez d'une déficience ou d’un handicap physique nécessitant un accommodement, nous vous encourageons à le divulguer lors du processus de recrutement afin qu'IQVIA puisse vous accommoder de manière appropriée.
Vous devrez soutenir, assurer la liaison avec et/ou travailler avec des (clients et/ou fournisseurs) d’IQVIA partout au Canada et à travers le monde, par conséquent, une connaissance fonctionnelle de l'anglais, tant à l'écrit qu'à l'oral, est nécessaire à l'exercice des fonctions de ce poste
Comme nos équipes de recrutement sont mondiales, veuillez soumettre votre CV en anglais et en français.
(ENGLISH)
IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.
Position Description:
Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, completing preventative maintenance and other services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
This is a 100% travel position. Local, Regional and National travel required.
Job Requirements:
Beneficial Qualifications:
IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you.
You will be required to support, liaise with and/or work with IQVIA customers and/or suppliers across Canada and around the world therefore, a functional knowledge of English, both written and spoken, is necessary to perform the duties of this position.
As our hiring teams are global, please submit your resume in both English and French.
#LI-CES
#LI-DNP
IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de santé pour les secteurs des sciences de la vie et de la santé. IQVIA se consacre à accélérer le développement et la commercialisation de traitements médicaux innovants pour aider à améliorer les résultats des patients et la santé de la population dans le monde entier. Pour en savoir plus, visitez
IQVIA est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’origine nationale, le handicap, l’âge, l’état matrimonial ou tout autre statut protégé par la loi applicable. Des mesures d’adaptation pour les candidats handicapés sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui nécessite une mesure d’adaptation, nous vous encourageons à contacter notre équipe d’acquisition de talents au <, afin qu’IQVIA puisse soutenir votre participation au processus de recrutement.
Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre équipe de recrutement à sélectionner ou à évaluer les candidatures, et non pas pour remplacer la prise des décisions par les membres de notre équipe.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: <, so that IQVIA can support your participation in the recruitment process.
Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.
Breast and Skeletal Health Field Service Engineer - Edmonton, AB, Canada
Posted 3 days ago
Job Viewed
Job Description
AB, Canada
We are growing and are thrilled to be recruiting in the Edmonton, AB, CA region. Joining a team in our Breast & Skeletal Health Field Service Engineering you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
**Essential Duties and Responsibilities**
The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
+ Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites.
+ Provides 24/7 coverage to customers within 24 hours of notification.
+ Schedules and manages preventive maintenance and unscheduled visits to instrument sites.
+ Determines correct inventory levels of repair parts with supply lines.
+ Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed.
+ Works with Technical Support to resolve quality issues and advise of issues and developments.
+ Keep management advised of issues and developments.
+ Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
+ Understanding of proper use and operation of electronic testing equipment.
+ Knowledge of inventory and procurement systems.
+ Ability to interface with internal and/or external customers.
+ Solid computer skills.
+ Time Management Skills
+ Strong robotics, fluidics and pneumatics experience preferred.
+ Ability to pass a comprehensive background check.
+ Possess a valid Driver's License and maintain a clean driving record.
**Education**
+ BS/BA degree or equivalent experience preferred.
+ AA/AS degree and/or practical Military experience considered.
**Experience**
+ 2 - 5 years related field experience with direct customer interaction
**Additional Details:**
+ This person will work out of a home based office
+ Position will require 75% plus travel
+ There will be opportunity for future on-call duties
+ Overnight stays could be 3 to 4 nights a week
Breast and Skeletal Health Field Service Engineer -Vancouver, BC, Canada
Posted 3 days ago
Job Viewed
Job Description
BC, Canada
We are growing and are thrilled to be recruiting in the Vancouver, BC Canada. Joining a team in our Breast & Skeletal Health Field Service Engineering you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
**Essential Duties and Responsibilities**
The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
+ Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites.
+ Provides 24/7 coverage to customers within 24 hours of notification.
+ Schedules and manages preventive maintenance and unscheduled visits to instrument sites.
+ Determines correct inventory levels of repair parts with supply lines.
+ Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed.
+ Works with Technical Support to resolve quality issues and advise of issues and developments.
+ Keep management advised of issues and developments.
+ Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
+ Understanding of proper use and operation of electronic testing equipment.
+ Knowledge of inventory and procurement systems.
+ Ability to interface with internal and/or external customers.
+ Solid computer skills.
+ Time Management Skills
+ Strong robotics, fluidics and pneumatics experience preferred.
+ Ability to pass a comprehensive background check.
+ Possess a valid Driver's License and maintain a clean driving record.
**Education**
+ BS/BA degree or equivalent experience preferred.
+ AA/AS degree and/or practical Military experience considered.
**Experience**
+ 2 - 5 years related field experience with direct customer interaction
**Additional Details:**
+ This person will work out of a home based office
+ Position will require 75% plus travel
+ There will be opportunity for future on-call duties
+ Overnight stays could be 3 to 4 nights a week