342 Field Service Engineers jobs in Canada
Technical Support Specialist
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Job Description
Who Are We?
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually across Canada, from coast to coast, and is rapidly expanding its footprint in the United States. Founded in 2019, UniUni is known for its tech-driven innovation and crowdsourced delivery model, providing fast, economical, and reliable services to local, national, and international e-commerce clients.
What Do We Offer?
At UniUni, we empower our employees with opportunities to achieve their professional goals. We value both lateral growth and vertical advancement, ensuring every role helps you develop your skills, broaden your expertise, and build a fulfilling career. We are looking for passionate professionals ready to work hard, embrace challenges, and enjoy being part of a dynamic, fun team.
Role Overview
We are seeking a highly skilled and experienced Technical Support Specialist to join our innovative team. The ideal candidate will have a strong background in technical support with experience in web and mobile applications. You will be responsible for troubleshooting issues, maintaining support tickets, and collaborating with QA and developers to identify root causes and ensure timely resolution. This role requires solid knowledge of relational databases and SQL, strong problem-solving and communication skills, and the ability to manage multiple tasks while working both independently and in a collaborative environment. This role can be performed remotely from Toronto or onsite in Vancouver.
Requirements
Responsibilities
- Provide technical support for web applications and mobile apps in a timely manner.
- Analyze the problems and escalate issues when necessary.
- Build an internal knowledge base with technical support documentation.
- Create and maintain the tickets for technical support and solutions.
- Work with QA or developers to analyze the root causes.
- Ability to provide evening and weekend support remotely.
- Assist in the management of user accounts.
- Learn the systems end-to-end to support users with their issues and product requirements.
Ideal Candidate
- A college diploma in the field of IT or an equivalent technical certificate required.
- 3+ years of experience in technical support of web applications and mobile apps.
- Good knowledge of relational databases and SQL language.
- Knowledge and experience of AWS CloudWatch is a plus.
- Experience in testing web applications and mobile apps.
- Strong troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to multitask; work on multiple service tickets simultaneously.
- Ability to work independently and as a team.
- Passion for continuous improvement.
Benefits
- Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training programs
- Salary range $55,000 to $ 70,000CAD
Technical Support Engineer
Posted today
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Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
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Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
Bonus points if you have:
- Experience with Exchange Administration (or any other email collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Description
- Infrastructure Management
- Ensure the availability, scalability, and redundancy of all physical and virtual infrastructure across multiple environments.
- Plan, purchase, configure, and maintain infrastructure components including servers, storage, and virtualization platforms (VMware, Hyper-V).
- Manage cloud and hybrid infrastructure (Azure, AWS, Google Cloud) including migration, optimization, and cost control.
- Systems Operations
- Oversee configuration, provisioning, and maintenance of Microsoft Windows and Unix/Linux systems both on-premises and in the cloud.
- Implement and maintain best-in-class security controls, patching processes, and compliance practices.
- Lead automation efforts to improve efficiency, using scripting and orchestration tools (e.g., PowerShell, Bash, Ansible).
- Networking & Telephony
- Manage and monitor the performance and capacity of all network infrastructure, including LAN, WAN, firewalls, and VPN.
- Oversee corporate telephony systems (e.g., Zoom Phone, MS Teams, VoIP platforms), ensuring high availability and integration.
- Address network bottlenecks and lead initiatives to modernize and secure connectivity across all sites.
- Operational Excellence
- Maintain and improve monitoring systems and procedures to proactively detect and respond to issues.
- Ensure all applicable system licenses, support contracts, and renewals are properly tracked and managed.
- Develop and maintain SOPs for all core infrastructure components and ensure compliance with internal SLAs and external commitments.
- Support and Escalation
- Provide support for high-priority or escalated issues, including coordination with vendors and internal stakeholders.
- Participate in an on-call rotation and provide after-hours support when necessary.
- Engage with clients and stakeholders to ensure engineering support aligns with business needs.
- Pre-Sales & RFP Participation
- Collaborate with the pre-sales and business development teams to support technical solutioning and infrastructure design for new opportunities.
- Participate in the review and development of responses to RFPs, ensuring proposed solutions are technically sound, scalable, and align with company capabilities.
- Contribute diagrams, solution narratives, and infrastructure strategies to proposals and presentations.
- Team Leadership & Oversight
- Lead and mentor a multidisciplinary team covering Windows, Unix/Linux, networking, telephony, and virtual hosting platforms.
- Provide technical guidance, set team priorities, and ensure timely delivery of infrastructure initiatives and SLAs.
- Promote cross-training and knowledge sharing within the team to build a resilient and agile engineering function.
- Collaborate with other department heads to support strategic IT initiatives and continuous improvement efforts.
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