170 Finance Officer jobs in Canada

Job Description

Job Description

Salary: 50,422 - 55,146

You are sincere in your passion to assist in the development of a skilled Indigenous workforce, through the provision of individual and community-based employment and training initiatives. You have demonstrated experience in providing excellent customer service skills and excel at embracing diversity while establishing rapport with clients. Your preferred post-secondary education in Business Finance or Accounting or Social Sciences is complemented with related experience. Ideally, you have previous experience in the delivery of Labour Market programs and services as well as being proficient in using Microsoft Office Products.

Anishinabek Employment & Training Services provides education, training to employment programs and services to the on- and off-reserve members of nice participating First Nations. AETS operates in conjunction with the Indigenous Skills and Employment Training Agreement to support the Indigenous Skills and Employment Strategy between Service Canada and the Anishinabek.

Under the direction of the Finance Manager, the Finance Officer is responsible for maintaining accurate financial records and supporting the organizations financial accountability requirements including the following duties:

• 
  Maintain financial books and records for AETS including payroll, accounts receivable and accounts payable
  
• Ensure data integrity and confidentiality with compliance to AETS Policies and Procedures
• Input of accounting data in the Accounting system in a timely, efficient and accurate manner
• Maintain up to date, organized and complete filing system
• Process payroll ensuring collection of all approved payroll documentation, payroll related calculations and verification as required, compliance of payroll laws and regulations, distribution of paystubs, ROEs, T4s to employees, WSIB and other reporting
• Maintain accurate and up to date payroll records
• Verify and process of all invoices and payments for suppliers, service providers, projects and client payments
• Maintain purchase order system ensuring proper authorization for all expenditures and the timely receipt of invoices matched to purchase orders
• Process travel claims for Board and staff
• Maintain petty cash system
• Prepare monthly bank reconciliations and other general ledger reconciliations related to payroll, receivables and payables
• Plan, organize and schedule workload to ensure timely and accurate processing required to meet monthly and quarterly financial reporting requirements
• Provide expenditure reports to programs and management as required
• Perform other duties as directed by management.

Qualifications: Post-Secondary Diploma/Degree in Business Finance or Accounting, or a Social Science related discipline. Experience in service delivery of labour market programs including training to employment programs; or a combination of education & training with minimum of 3 years related work experience in labour market program delivery. A good solid understanding and experience in accounting and payroll. Excellent interpersonal skills; and a strong working knowledge of Accounting Systems & Microsoft Office; previous experience in working with First Nation clients; Must have a valid Class G Drivers Licence and willingness to travel. A criminal record check is mandatory upon hire.

Interested candidates are invited to submit a cover letter including a salary range, resume and the names of three references by Friday, October 10, 2025 at noon (12:00pm) via to:

Recruitment Committee
c/o Anishinabek Employment and Training Services
523 Algoma Street North, Thunder Bay, Ontario, P7A 5C2

First Nation Citizens of the AETS nine member participating communities are encouraged to apply. Applicants are asked to identify the First Nation Community in the requested cover letter.

We appreciate your interest; however, only those interviewed will be notified.

Job Description

Job Description

Salary:

OPEN COMPETITION

The Keethanow Group of Businesses Finance Department is now accepting applications for the following: Permanent Full Time Position in the community of La Ronge, SK.

FINANCE OFFICER - 2

The Finance Officer position is based in the La Ronge Central Office. This position reports to the Financial Comptroller of the Keethanow Group of Businesses. The purpose of the position is to organize and maintain the Financial Accounting System and Payroll of the KGB Department.

The suitable candidate will be able to perform the following job duties:

• Ensure that all salaries are paid accurately and in a timely fashion.
• Responsible for the processing transactions in Accounts Payable, Accounts Receivable and bank reconciliations.
• Responsible for administering and monitoring the financial activities as required.
• Must be familiar with reporting to various funding agencies.
• Prepare for the annual year-end audit
  
• Maintain the computerized accounting and Payroll system
  
• Preparation and administration of payroll for all company employees, while auditing payroll processing reports for accuracy.
  
• Assist in the administration of employee benefits programs.
• Maintain detailed records and documentation of payroll functions for audit purposes, in accordance with statutory requirements.
• Maintain records for pension and life assurance contributions made by employees; liaise with service providers to ensure funds are transferred as appropriate.
• Monitor holiday and attendance records.
• Collaborate with the HR department and other departments to ensure pay and personnel records are accurate and up to date.

Candidates should possess the following job specific qualifications:

• Diploma in Accounting, Business, Finance or relevant field.
• 3 (three) years experience in payroll administration and in full cycle accounting and budgeting.
• Strong knowledge of payroll systems, internal controls, and management.
• Advanced proficiency with accounting softwares (Retail POS, AI Accounting Sofware, Sage 300, Pay works) and Microsoft Office.
• Must be able to handle confidential information in an ethical and professional manner.
• Demonstrated knowledge of accepted accounting rules, practices, laws, and reporting requirements.
• Ability to interpret and implement company policies and procedures.
• Effective attention to detail and a high degree of accuracy.
• Able to effectively communicate both verbally and in writing.
• Valid class 5 drivers license
• Must provide a satisfactory Drivers Abstract, Criminal Record Check/Vulnerable Sector Screening.

KGB employees are entitled to a complete benefits package: pension, insurance, northern living allowance, housing allowance and relocation allowances, where applicable.

Posting Date: May 20, 2025 Deadline for application: Until Suitable Candidate is Found

Submit updated cover letter, resume including three (3) professional references (excluding Chief and/or Councilors), and Criminal Record Check to:

Human Resource Office, Phone:

Keethanow Group of Businesses Fax:

Box 1170 E-mail: ( )

La Ronge, SK. S0J 1L0 Online: -jobs/

NOTE: Please be advised applications received without the proper documentation will not be considered. Your references MUST be people who you reported to and had direct supervisory authority over you. In the cover letter, please indicate permission to contact references. Also, please provide you Criminal Record/Vulnerable Sector Check and Drivers Abstract with your applications*

• Telephone interviews will not be granted. However, an interview via Teams may be granted.
  
• LLRIB thanks all interested applicants; however, only those chosen for an interview will be contacted
  

Job Description

Job Description

About Us:

XenTegra is an internationally recognized IT solutions consultant and reseller specializing in digital workplace technologies and cloud computing. They are committed to helping their clients create user-centric workspaces that are securely accessible from any device, anywhere. Their passion is educating and empowering their clients to take control of their digital transformation initiatives.

XenTegra Canada is the Canadian arm of fast-growing organization. We are committed to delivering the same world-class expertise and client-first approach that defines our brand, while catering to the unique needs of Canadian businesses. At XenTegra Canada, we combine local insight with international best practices to help our clients successfully navigate their digital transformation journeys.

Position Summary:

We are a growing small business looking for an Accounting & Finance Officer with CPA certification who is both strategic and hands-on. In this role, you'll conduct & manage all financial and accounting operations, ensuring compliance, accuracy, and insight to support business decisions. You'll interact directly with leadership and collaborate across departments in a dynamic and fast-moving environment. 

Key Responsibilities:

• Responsible for day-to-day accounting operations, including accounts payable/receivable, payroll, and reconciliations
• Actively manage overdue invoices with the customers and Sales team.
• Execute timely Bank reconciliations.
• Maintain and improve financial systems and internal controls
• Implement control points for achieving zero error processes with no revenue leakage.
• Prepare monthly and quarterly financial reports, P&L statements, and cash flow analysis
• Lead the annual budget process and support forecasting activities
• Ensure compliance with CRA regulations, including timely payroll remittances, GST/HST filing, and income taxes.
• Liaise with external accountants for year-end close and tax filings and any audit requirements.
• Monitor and manage cash flow, vendor payments, and cost controls
• Support business owners in financial decision-making with clear, timely insights
• Collaborate on employee expense tracking, benefits, and payroll administration
• Manage post-Sales operation process along with all CRM related updates
• Create & Update SOPs for the department
• Support the Director in the HR related administration & other tasks as assigned

Qualifications:

• CPA designation (active) required
• 3–5 years of relevant experience in finance/accounting (small business & technology company experience is a strong asset)
• Proficient with QuickBooks , Excel, and general financial tools
• Strong understanding of Canadian accounting standards , payroll compliance, and taxation
• Must be familiar in HST /GST / and other provinces Sales tax reconciliations & Filings
• Detail-oriented, reliable, and capable of working independently
• Excellent communication and organizational skills
• Comfortable in a flexible, fast-paced, and collaborative work culture
• Proactive, resourceful and efficient
• Must be from Greater Tornoto Area.

What We Offer:

• A hands-on role with real ownership and impact in a growing company
• Exposure to all aspects of the business , not just the numbers
• Flexible work environment – Hybrid option available
• A close-knit, collaborative team that values trust, transparency, and initiative
• Competitive salary & benefits package

Job Description

Job Description

Salary: $83,366 - $100,040

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Iqqanaijaaqtaarasuaqtut ilagijauqataullutik Inuit Nunanganni Nunalirinirnmut Angirutiusimajunut sivulliqpautauniaqtut iqqanaijaaqtaartitaujunnaqtunut. Ikajuqturpatsi iqqanaijaaqtaarasuaqataujusi nalunaiqsiqullusi ilagijauqataunitsinnik.

APPLICANTS WHO ARE ENROLLED UNDER AN INUIT NUNANGAT LAND CLAIMS AGREEMENT WILL BE GIVEN PRIORITY HIRING. WE ENCOURAGE APPLICANTS TO SELF-IDENTIFY.

JOB SUMMARY

The Senior Finance and Procurement Officer is a key member of the Finance team, responsible for supporting the financial health of the organization through sound financial practices and procurement oversight. This role ensures the effective management of budgets, purchasing, vendor relationships, and financial reporting in alignment with organizational policies and funding requirements. The Officer works closely with internal teams and external suppliers to maintain transparency, accountability, and cost-effectiveness.

KEY ACCOUNTABILITIES

PROCUREMENT AND CONTRACTS MANAGEMENT

Procurement

• Lead and manage procurement processes to ensure timely, transparent, and value-driven purchasing.
• Develop and maintain preferred vendor relationships and procurement documentation and templates.
• Ensure compliance with internal procurement policies and funding agreement requirements.
• Evaluate quotes, proposals, and bids, and make recommendations to leadership.
• Maintain up-to-date knowledge of best practices in not-for-profit procurement and financial stewardship.
• Manage and maintain an RFP database; providing regular reports and updates to internal and external stakeholders.
• Review non-contracted purchases to identify opportunities for standardization, contracting and cost reduction

Contract Management

• Work with consultants and vendors in the review, drafting, and negotiating of contractual agreements, including but not limited to, non-disclosure. agreements, service agreements and purchase agreements.

• Ensure contract compliance with legal requirements and company policies.
• Review vendor and subcontractor contracts and provide recommendations to project managers.
• Manage contract change requests, amendments and extensions.
• Maintain accurate contract records and documentation.
• Collaborate with other departments to identify areas for continuous improvement of the contracting process.
• Communicate frequently with other departments on their contract status with respect to payments, deadlines, extensions, changes etc.

• Create and maintain funding agreement directory and database.
• Monitor funding timelines and reporting requirements.
• Assist in creating workplans related to proposals and agreements.
• Conduct frequent monitoring of contract payments and deadlines.

FINANCE

• Assist in preparations for annual audits.
• Assist in the development of the finance department operational plan.
• Assist the department in developing and documenting policies related to finance and administration.
• Prepare reports, charts, forms, correspondence, briefing notes, and other financial documents as required by the Manager or Director.
• Assist the Manager in developing and preparing financial update reports for ITK departments i.e. budget status reports, contract/proposal status etc.
• Assist in developing budgets for proposal submissions.
• Assist in the completion of financial reports for Funders and coordinate the completion of activity reports.
• Support the Finance team with various tasks or projects as needed.

AUTHORITY:

• The incumbent may make recommendations regarding payment of accounts and the design of processes that are beneficial to financial or procurement processes; however, this position has no financial authority as decisions are made within specific guidelines established by ITK management, by-laws and the Director.

QUALIFICATIONS

KNOWLEDGE AND SKILLS

• Solid understanding of financial principles, budgeting, and procurement procedures.
• Financial reporting and analysis.
• Sound Knowledge of budget management.
• Strong attention to detail, analytical thinking, and organizational skills.
• Knowledge of leading practices in procurement and strategic sourcing as well as operational models for shared services programs.
• Strong interpersonal, presentation, communication, conflict resolution and stakeholder relationship management skills to engage others, build consensus and resolve issues.
• Able to manage a high volume of work in a fast-paced environment with multiple priorities and deadlines.
• Ability to take initiative and exercise sound judgement with minimal direction.
• Excellent computer skills, accounting software, (Business Central) Excel, Word and Outlook.
• Understanding of Inuit committees and organizational structures and how they function.
• Excellent oral and written communication skills.
• Must be culturally sensitive and able to work co-operatively with a variety of individuals and groups.
• Must have excellent oral and written communication skills (primarily in English; Inuktitut and/or French an asset).

EXPERIENCE

• Minimum of five years of work experience performing in a Senior Finance or procurement role.

EDUCATION

• A diploma or degree in accounting, business administration or another relevant field, or:
• Any combination of education and experience providing the required skill and knowledge for successful performance is evident.
• A recognized or professional designations in procurement would be considered a strong asset.

BENEFITS

Conditional to ITKs Human Resources Policies, you may be eligible for:

• Group Insurance
• RRSP contributions
• Training allowance
• Health and wellness allowance
• Relocation allowance
• Vacation starting out at 3 weeks/year.
• Paid Christmas break (usually between Xmas and New Year)

*Applicants who are a Beneficiary under a Land Claims Agreement will be given priority hiring. We encourage applicants to self-identify.

This role, as with all positions at ITK, requires being in the office full-time at 75 Albert Street.

We would like to thank all applicants in advance for their interest in ITK however, only those selected for an interview will be contacted.

**Job Description:**
DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future.
The Director of Account Management is responsible for leading a team of Account Managers focused on driving customer retention, growth, and long-term strategic partnerships. This leader ensures that customers realize maximum value from their investment, while aligning account strategy with company revenue objectives. The Director partners cross-functionally with Sales, Customer Success, Product, and Marketing to deliver a seamless customer experience and achieve company growth goals.
**Key Responsibilities:**
**Strategic Leadership**
+ Develop and execute the overall account management strategy to achieve retention, upsell, and cross-sell targets.
+ Lead and mentor a team of Account Managers, ensuring alignment with company objectives and professional growth.
+ Drive consistent account planning and pipeline management across the team.
**Customer Growth & Retention**
+ Oversee execution of customer account strategies to maximize Net Revenue Retention (NRR).
+ Ensure customer satisfaction through proactive engagement, issue resolution, and executive-level relationship management.
+ Identify and pursue opportunities for customer expansion, including upsell of new solutions and cross-sell into additional business units.
**Cross-Functional Collaboration**
+ Partner with Customer Success, Professional Services, and Product teams to deliver value and ensure adoption of solutions.
+ Align with Sales leadership on territory planning, forecasting, and joint account strategies.Collaborate with Marketing and Enablement to provide Account Managers with the tools and resources needed to succeed.
**Operational Excellence**
+ Define, track, and report on key account management metrics, including retention, expansion, and pipeline performance.Implement scalable processes, playbooks, and tools that improve team efficiency and customer outcomes.
+ Foster a culture of accountability, collaboration, and continuous improvement within the Account Management team.
**Knowledge, Skills and Abilities** **:**
+ Proven ability to lead and scale account management or customer success teams in a SaaS or enterprise software environment.
+ Strong strategic thinking and execution skills, with experience managing multimillion-dollar account portfolios.
+ Excellent executive presence and communication skills; ability to influence C-level stakeholders internally and externally.
+ Data-driven decision maker with strong business acumen and ability to translate insights into action.
+ Strong collaboration and leadership skills with a history of cross-functional success.
**Requisite Education and Experience / Minimum Qualifications:**
+ 10+ years in account management, customer success, or sales leadership, including 3+ years leading teams.
+ Experience in SaaS, AI/ML, or enterprise technology environments strongly preferred.
+ Bachelor's degree in Business, Technology, or related field; MBA preferred.
**Compensation Statement**
The U.S. annual on-target earnings (OTE) range for this full-time position is between $280,000 and $380,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on various factors, including (but not limited to) the candidate's work location, job-related skills, experience, and education.
The talent and dedication of our employees are at the core of DataRobot's journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees' well-being at the core. Here's what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!
**DataRobot Operating Principles:**
+ Wow Our Customers
+ Set High Standards
+ Be Better Than Yesterday
+ Be Rigorous
+ Assume Positive Intent
+ Have the Tough Conversations
+ Be Better Together
+ Debate, Decide, Commit
+ Deliver Results
+ Overcommunicate
Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. **At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.** We'd love to have a conversation with you and see if you might be a great fit.
DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.
All applicant data submitted is handled in accordance with our Applicant Privacy Policy ( .
DataRobot delivers AI that maximizes impact and minimizes business risk. Our AI applications and platform integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future. For more information, visit our website ( and connect with us on LinkedIn ( .
**_DataRobot has become aware of scams involving false offers of DataRobot employment. The scams and false offers use imposter websites, email addresses, text messages, and other fraudulent means. None of these offers are legitimate, and DataRobot's recruiting process never involves conducting interviews via instant messages, nor requires candidates to purchase products or services, or to process payments on our behalf._** **_Please note that DataRobot does not ask for money in its recruitment process._** **_DataRobot is committed to providing a safe and secure environment for all job applicants. We encourage all job seekers to be vigilant and protect themselves against recruitment scams by verifying the legitimacy of any job offer before providing personal information or paying any_** **_fees. Communication_** **_from our company will be sent from a verified email address using the @_** **_datarobot.com_** **_email domain. If you receive any suspicious emails or messages claiming to be from DataRobot, please do not respond._**
**_Thank you for your interest in DataRobot, and we look forward to receiving your application through our official channels._**
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

Job Description

Job Description

ABOUT TRIBUTE TECHNOLOGY:

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

ABOUT YOU:

Tribute Technology seeks a Manager of Account Management who excels in cultivating outstanding customer relationships and possesses a unique combination of passion, experience, people-centered leadership, and a proven history of steering organizational change.
As a player / coach, the Manager of Account Management will lead and mentor a team of account management professionals, as well as ensure customer satisfaction, retention, and revenue growth through effective relationship management for their accounts.

KEY RESPONSIBILITIES:

• Drive customer retention and expansion by leading team of Account Managers
• Lead and inspire a team of Account Managers, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies
• Cultivate and maintain strong relationships with key stakeholders at customer organizations, understanding their business goals and challenges
• Act as trusted advisor to customers, ensuring they realize the full value of our platform and proactively addressing their evolving needs
• Collaborate with the sales team to identify cross-sell opportunities
• Develop and implement strategies to improve customer retention and reduce churn, directly impacting revenue growth
• Monitor customer engagement and health metrics to proactively mitigate risk and deliver tailored success plans
• Measure and report on key KPIs, including customer satisfaction, retention rates, and revenue impact
• Cross-collaborate with internal teams to advocate for the voice of the customer
• Partner closely with sales, product, and services teams to advance Tribute’s mission and approach to customer engagement
• Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Commercial team leadership

QUALIFICATIONS AND EXPERIENCE:

• 5+ years of experience in Customer Success or Account Management Enterprise SaaS
• Proven track record of exceeding retention and expansion quotas
• Proven ability to manage large (several thousand) logo portfolio
• Experience leading a CS or Account Management team in a digital-led or scaled engagement model
• Proven ability to coach and manage CS/Account Management professionals, especially in structured, playbook-driven environments with dynamic customer engagement.
• Commercially aware, with the ability to coach Account Managers on how to identify value stories, spot expansion signals, and partner effectively with AEs.
• Operationally observant, with a strong eye for inefficiencies, friction, or process breakdowns — and a collaborative mindset for surfacing improvements that can inform broader systems thinking.
• Highly self-motivated and accountable - you take ownership of your team’s results and raise the bar on what great looks like.
• Analytical and outcome-oriented, with a track record of using performance data to drive individual and team-level improvements.
• Exceptional communication, presentation, and negotiation skills, with executive presence
• Bachelor’s degree in a relevant field required; advanced degree or MBA is a plus

WHAT WE OFFER YOU:

• Competitive salary
• Great benefits package (401k Match, Cigna for health, vision, dental, PTO, Paid Holidays. . .)
• An outstanding collaborative work environment
• Fully Remote in North America

#LI-remote

WORK ENVIRONMENT / PHYSICAL DEMANDS:

Psychological conditions:

• Contact with clients on a regular basis, multiple priorities and deadlines, pressure of sales targets

We are committed to maintaining inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted in relation to this or any other job opportunity or testing, please advise a representative in a timely manner of the accommodation measures which are required in order to enable you to be assessed in a fair and equitable manner. All information received relating to accommodation measures will remain confidential. Please note that we will not automatically consult accommodation requests from prior selection processes.

We are not sponsoring visas at this time.

Job Description

Job Description

Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Our technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous — ensuring a scalable, sustainable future.

Hexagon’s Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 21,000 employees in 50 countries and net sales of approximately 4.6bn USD. Learn more at hexagon.com and follow us @HexagonAB.

Purpose of Position:

The Account Management Lead plays a dual role: managing a portfolio of key customer accounts while providing day-to-day leadership, guidance, and support to the Account Management team. Acting as the bridge between Account Managers and the Head of Account Management, the Lead helps ensure operational excellence, consistency in client engagement, and timely escalation of risks or opportunities. This role is ideal for a Seasoned Account Manager ready to take on mentoring and leadership responsibilities without stepping fully out of client ownership.

Key Responsibilities

Client Management

· Maintain responsibility for a personal portfolio of strategic customer accounts.

· Act as an escalation point for client issues, supporting Account Managers in navigating complex or sensitive situations.

· Support renewal negotiations, contract discussions, and executive-level meetings as required.

Team Leadership & Mentorship

· Serve as a peer leader and first point of contact for the Account Management team for day-to-day guidance.

· Mentor Account Managers by sharing best practices in account planning, stakeholder engagement, and opportunity identification in collaboration and coordination with leadership

· Lead weekly team huddles to review priorities, share insights, and address challenges.

· Provide informal feedback to the Head of Account Management on team performance, development needs, and morale.

Operational Excellence

· Drive consistency in the adoption of account planning frameworks, renewal processes, and CRM/data hygiene practices.

· Monitor account health metrics across the team and flag potential risks early.

· Coordinate workload coverage during absences or peak periods.

Cross-Functional Collaboration

· Work with Head of Account Management, Sales, Product, Customer Success, and Support teams to ensure alignment on customer strategy and delivery.

· Contribute to internal initiatives such as tool adoption, reporting improvements, or customer programs.

Strategic Contribution

· Partner with the Head of Account Management to execute departmental strategy and implement new initiatives.

· Lead special projects that improve client satisfaction, retention, and growth (e.g., client workshops, value delivery programs).

· Represent the Account Management team in cross-departmental meetings and working groups

· Collaborate with USCA Customer Success Lead as required for Customer initiatives

Measuring Success:

• High retention rates across assigned accounts and overall team portfolio.
• Increased adoption of standardized processes and tools within the team.
• Positive feedback from peers on mentorship and leadership support.
• Early escalation of risks, leading to reduced churn and smoother renewal cycles.
• Strong collaboration and alignment across Sales, Product, and Support teams

Qualification & Key Skills

• Proven success managing complex, high-value customer accounts.
• 10+ years’ experience negotiating strategic sales and complex contracts
• Prior team management would be considered an asset, knowing how to delegate and/or escalate
• Experience and comfort on mining sites and able to hold strategic conversations at multiple levels
• Hands on mining experience would be considered an asset
• Strong interpersonal and communication skills, with the ability to mentor and influence peers.
• Demonstrated ability to manage multiple priorities and foster team collaboration.
• Familiarity with CRM systems and account planning frameworks.
• Ability to handle ambiguity, exercise judgment, and escalate appropriately.

· Ability to work and contribute to a team environment, as well as independently.

· Able to communicate clearly in a courteous and professional manner.

· Exceptional negotiation, problem solving and presentation skills.

· Ability to learn quickly and share knowledge and information.

• Ability to travel extensively as required

Travel Requirements:

· Considerable regional travel is required to fulfil this role, up to 50% of the time

· Occasional international travel may be required

Due to business needs, travel may infrequently occur on the weekend or outside of normal business hours

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management - Ethoca
Overview
Ethoca, a Mastercard company, is transforming the payments landscape by redefining how global merchants and issuers collaborate to combat fraud and disputes-while enhancing the consumer experience. Our relentless focus on the customer has made us a multi award-winning leader in the industry. We are seeking an exceptional and experienced Account Manager to join our high-performing team. This individual will be a key contributor in driving revenue growth within Ethoca's existing global merchant divison. Reporting directly to the Vice President of Account Management, this individual will play a critical role in managing and executing the merchant growth strategy.
Role Responsibilities:
In this client-facing commercial position, you will be responsible for:
- Account Growth & Expansion - Driving revenue growth by managing the renewal sales process and securing new opportunities for up-sell and cross-sell across Ethoca product solutions for the existing merchant accounts portfolio.
- Enhance profitability and own the client sales contractual and negotiations process through to close, helping to drive long-term scalable growth with existing accounts globally.
- Grow, expand, and identify new relationships across key client stakeholders. Accountable for deepening and strengthening customer relationships and driving overall account stickiness.
- Lead commercial efforts to drive platform adoption/optimization of Ethoca solutions.
- Own and manage the internal sales approval process with Sales leadership, Product, Sales Excellence, Client Services, Legal, and Finance.
- Collaborate across Mastercard business lines to identify new opportunities that align to client priorities.
- Support and manage commercial escalations with clients to provide quicker turnaround times and support in resolution.
- Run quarterly business reviews and account planning, responsible for driving senior level involvement to deliver on shared business goals.
Role Requirements
- Extensive experience working and upselling to enterprise senior client-level stakeholders within the payments technology space. Relevant experience on the merchant / client-side is a plus.
- Track record of hitting sales targets, driving incremental value, and renewing long-term client contracts, with proficiency in using CRM tools to manage and grow the sales pipeline.
- Possess a strong commercial mind-set focused on growing, optimizing, and expanding the existing accounts portfolio
- Proficiency within Cyber Security, Dispute Resolution, and/or Consumer Experience, as well as possesses a strong understanding of the issuer/merchant payments landscape. Ability to quickly learn, understand, and adapt to various adjacent technologies, ecosystems, and trends.
- Ability to thrive in a fast-paced environment, handle a diverse workload, and meet aggressive deadlines.
- Must be confident and possess strong written communication, listening, and interpersonal skills, with an ability to manage senior client relationships and complex negotiations.
- Strong oral presentation skills and ability to lead/manage the presentation development process.
- Comfortable working with data, and providing actionable insights and recommendations.
- A strong self-starter, proactive, with the ability to problem solve and deliver solutions to management, and clients.
- International travel is required for this role.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Description

Job Description

Account Management/Sales Representative

Les Laboratoires Vaporus Inc. - Saint-Laurent, QC

Job Description

Les Laboratoires Vaporus Inc. is a vaping product manufacturer and distribution company looking for a dynamic, creative, motivated and goal-orientated person to help us with our sales initiatives.

Duties/Responsibilities:

• Cold calls/Prospects for new business development (B2B
• Autonomous Lead Generation
  
• Identify new sales opportunities by using up-selling and cross-selling techniques
• Manage and solve conflicts/concerns with clients
• Prepare, deliver, and follow up on proposals
• Entering orders
• Promote awareness of new products
• Meet and exceed sales goals
• Maintain sales database

Desired Skills & Experience:

• Excellent command of French and English, verbal and written
• Experience in a business-to-business sales position
  
• Driven and able to work autonomously
• Attentive to details, tight organizational and time management skills
• Confident and persuasive
• Proficient with MS Office
• Willing to travel

Perks and Benefits:

* 50 000 - 75 000$ + commission

* Free Parking

Job Type: Full-time

Required education:

• High school or equivalent