96 Fraud Analyst jobs in Canada
Fraud & Risk Analyst
Posted today
Job Viewed
Job Description
Trust and confidence is fundamental to the Lyft marketplace, and the Fraud and Risk Analytics team is charged with providing and ensuring that trust and safety to all customers. The Fraud and Risk Analytics team is one of the most critical teams that helps protect Lyft and enables the company to grow in a sustainable way. The team is fast-paced, high-energy, and meticulous in diagnosing emerging fraud patterns and preventing fraud loss before it can happen. We drill holes in all the products we launch and obsess over how to make our business impervious to fraud vectors. The team conducts a rigorous analysis of complex data sets and sets up multiple layers of business rules, models, and other processes to prevent potential fraud. We are a highly cross-functional team and regularly engage in discussion and reviews with stakeholders to prioritize plans for reducing fraud impact and introducing safety features.
We're looking for a rock-star to join a fast-paced environment to contribute to Fraud-related analysis and operations. This individual is responsible for investigating and developing solutions to prevent and mitigate third party fraud. This person will proactively identify fraud patterns and sources to minimize the company's exposure to financial and reputational risk. The Analyst will take ownership over multiple discrete fraud segments to develop and execute a strategy which addresses fraud in the earliest stages of detection. The Analyst will define fraud prevention measures that are mindful of the impact on good user experience while inhibiting fraud actors' ability to reach our platform.
This person is quantitatively driven, detail-focused, and operations-savvy while ensuring the best possible customer experience. This individual possesses a high level of subject matter expertise and is experienced in utilizing information generated from fraud patterns, data analytics and business knowledge to identify insights and formulate a response plan. This person will work closely with Product Managers, Data Scientists and Engineers to mitigate and eliminate all forms of fraud. The individual will also work closely with operations teams to define efficient processes and systems for the fraud and customer support agents to resolve fraud issues quickly and meet organizational service-level objectives.
**Responsibilities:**
+ Develop, implement, and improve comprehensive fraud detection strategies, real-time fraud rules and models directly and in collaboration with relevant teams.
+ Support cross functional teams to build-out critical dashboards and tools to measure effectiveness of payment process, operations and new programs
+ Collaborate with Product Management, Data Science, Engineering and Operations to resolve identity or integrity issues and other escalations
+ Able to communicate complex information both verbally and in writing, effectively with audiences at every level, including executive leadership team, partners, and individual contributors.
+ Deliver enhancements to ATO detection and mitigation, communicate and prioritize development in collaboration with product management and engineering teams
+ Report overall status, primary business metrics, key issues and solution recommendations and plans to senior management and executives
+ Establish business cases and projected ROI on investments to prioritize opportunities related to Identity programs
+ Create robust and customer-friendly policies to reduce user friction along with balancing ATO related losses
**Experience:**
+ 5+ years of experience across payment, marketplaces, e-commerce, retail, digital media or financial services industries. Fraud or Identity experience is preferable, especially in the merchant risk domain.
+ Bachelor's degree in a quantitative field or relevant work experience
+ Expertise in SQL, SAS, R, Python or other programming language to query data and perform analysis
+ Have a bias towards action in resolving issues and perform in a high-energy, fast-paced environment
+ Ability to execute projects independently with minimal oversight
+ Strong communication skills; Clearly articulate complex analysis through presentations and writing
+ Ability to prioritize competing projects among departments, history of effectively working with multiple teams to build new capability and implement projects
+ Effectively manage senior executive asks and provide written and verbal communication to them
+ Ability to 'Dive Deep' with a structured approach to problem solving
+ Excellent cross-group collaboration skills, ability to impact and influence outcomes in matrixed environment
+ Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
**Benefits:**
+ Extended health and dental coverage options, along with life insurance and disability benefits
+ Mental health benefits
+ Family building benefits
+ Child care and pet benefits
+ Access to a Lyft funded Health Care Savings Account
+ RRSP plan to help save for your future
+ In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
+ Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
+ Subsidized commuter benefits
Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the Toronto area is CAD $96,000 - CAD $120,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Analyst, Fraud
Posted 3 days ago
Job Viewed
Job Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Fraud and Loyalty Program Compliance team’s primary responsibility is to preventively mitigate fraud risk and minimize fraud losses while protecting Air Canada and our customers while working in a fast-paced environment. As Fraud schemes are ever changing, the Analyst, Fraud and Loyalty Program Compliance position is responsible for the prevention, detection and monitoring of fraudulent and non-compliant activities, taking appropriate preventive and corrective measures to address many forms of fraud. The scope includes but not limited to Cyber and Online fraud, Loyalty fraud and Program Compliance, as well as AC Partnership fraudulent activities and associated Internal fraud.
This position reports to the Fraud Manager and Loyalty Program Compliance
Responsibilities:
- Collect, organize and analyze large sets of data to isolate fraudulent patterns and trends and provide recommendations based on findings.
- Perform analysis on large data sets to identify fraud patterns, trends and take corrective actions to mitigate and prevent any negative impact to AC and its customers due to fraud.
- Perform technical investigations to identify abuse and misuse of systems and processes
- Detect, and identify control weaknesses in Air Canada’s and/or partner(s) processes and systems
- Conduct multi-source investigations in collecting and analyzing qualitative and quantitative data.
- Monitor and action potential Loyalty Program non-compliant behavior and/or fraudulent transactions requiring corrective actions in order to eliminate
potential sources for fraud. - Provide rules optimization suggestions to adapt to new fraud trends and increase the efficacy of the fraud prevention strategy.
- Participate in remediation actions in implementing fraud controls for specific process/system weaknesses in order to reduce the risk of fraud and related costs
- Conduct detailed external/internal investigations, spanning across multiple AC and partner systems associated with alleged violations of program regulations.
- Work with cross-functional teams on investigations/corrective action
- Track Fraud incidences and case management activities as well as maintaining data and trends.
- Manage member and B2B escalations and follow up with resolutions.
- Build strong relationships and collaborate with business stakeholders and internal teams,
- Join forces with internal teams and IT teams to improve Air Canada’s fraud prevention and detection capabilities.
- Identify process improvement opportunities t to strengthen the fraud prevention capabilities and gain efficiencies.
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years’ experience with fraud analytics and data analysis
- Previous experience with cyber online fraud, financial crimes, and fraud analytics
- Solid degree of proficiency in working Business intelligence tools and skills in Excel and Power BI
- Strong knowledge of SQL for analytics, data mining and data manipulation.
- Ability to learn quickly, handle a high volume of activity, and work in fast-paced environment
- Self motivated and able to take initiative and work independently
- Ability to work cooperatively with others on a team, and to establish and maintain effective business relationships.
- Some knowledge of Airline industry and loyalty programs experience is an asset
- Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations
- Demonstrate strong communication skills, effectively conveying complex information to diverse audiences and fostering collaboration across teams
- Due to the sensitivity of the cases, discretion and confidentiality are highly critical
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Analyst, Fraud
Posted 3 days ago
Job Viewed
Job Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Fraud and Loyalty Program Compliance team’s primary responsibility is to preventively mitigate fraud risk and minimize fraud losses while protecting Air Canada and our customers while working in a fast-paced environment. As Fraud schemes are ever changing, the Analyst, Fraud and Loyalty Program Compliance position is responsible for the prevention, detection and monitoring of fraudulent and non-compliant activities, taking appropriate preventive and corrective measures to address many forms of fraud. The scope includes but not limited to Cyber and Online fraud, Loyalty fraud and Program Compliance, as well as AC Partnership fraudulent activities and associated Internal fraud.
This position reports to the Fraud Manager and Loyalty Program Compliance
Responsibilities:
- Collect, organize and analyze large sets of data to isolate fraudulent patterns and trends and provide recommendations based on findings.
- Perform analysis on large data sets to identify fraud patterns, trends and take corrective actions to mitigate and prevent any negative impact to AC and its customers due to fraud.
- Perform technical investigations to identify abuse and misuse of systems and processes
- Detect, and identify control weaknesses in Air Canada’s and/or partner(s) processes and systems
- Conduct multi-source investigations in collecting and analyzing qualitative and quantitative data.
- Monitor and action potential Loyalty Program non-compliant behavior and/or fraudulent transactions requiring corrective actions in order to eliminate
potential sources for fraud. - Provide rules optimization suggestions to adapt to new fraud trends and increase the efficacy of the fraud prevention strategy.
- Participate in remediation actions in implementing fraud controls for specific process/system weaknesses in order to reduce the risk of fraud and related costs
- Conduct detailed external/internal investigations, spanning across multiple AC and partner systems associated with alleged violations of program regulations.
- Work with cross-functional teams on investigations/corrective action
- Track Fraud incidences and case management activities as well as maintaining data and trends.
- Manage member and B2B escalations and follow up with resolutions.
- Build strong relationships and collaborate with business stakeholders and internal teams,
- Join forces with internal teams and IT teams to improve Air Canada’s fraud prevention and detection capabilities.
- Identify process improvement opportunities t to strengthen the fraud prevention capabilities and gain efficiencies.
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years’ experience with fraud analytics and data analysis
- Previous experience with cyber online fraud, financial crimes, and fraud analytics
- Solid degree of proficiency in working Business intelligence tools and skills in Excel and Power BI
- Strong knowledge of SQL for analytics, data mining and data manipulation.
- Ability to learn quickly, handle a high volume of activity, and work in fast-paced environment
- Self motivated and able to take initiative and work independently
- Ability to work cooperatively with others on a team, and to establish and maintain effective business relationships.
- Some knowledge of Airline industry and loyalty programs experience is an asset
- Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations
- Demonstrate strong communication skills, effectively conveying complex information to diverse audiences and fostering collaboration across teams
- Due to the sensitivity of the cases, discretion and confidentiality are highly critical
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Analyst, Fraud
Posted 3 days ago
Job Viewed
Job Description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Fraud and Loyalty Program Compliance team’s primary responsibility is to preventively mitigate fraud risk and minimize fraud losses while protecting Air Canada and our customers while working in a fast-paced environment. As Fraud schemes are ever changing, the Analyst, Fraud and Loyalty Program Compliance position is responsible for the prevention, detection and monitoring of fraudulent and non-compliant activities, taking appropriate preventive and corrective measures to address many forms of fraud. The scope includes but not limited to Cyber and Online fraud, Loyalty fraud and Program Compliance, as well as AC Partnership fraudulent activities and associated Internal fraud.
This position reports to the Fraud Manager and Loyalty Program Compliance
Responsibilities:
Collect, organize and analyze large sets of data to isolate fraudulent patterns and trends and provide recommendations based on findings.
Perform analysis on large data sets to identify fraud patterns, trends and take corrective actions to mitigate and prevent any negative impact to AC and its customers due to fraud.
Perform technical investigations to identify abuse and misuse of systems and processes
Detect, and identify control weaknesses in Air Canada’s and/or partner(s) processes and systems
Conduct multi-source investigations in collecting and analyzing qualitative and quantitative data.
Monitor and action potential Loyalty Program non-compliant behavior and/or fraudulent transactions requiring corrective actions in order to eliminate
potential sources for fraud.
Provide rules optimization suggestions to adapt to new fraud trends and increase the efficacy of the fraud prevention strategy.
Participate in remediation actions in implementing fraud controls for specific process/system weaknesses in order to reduce the risk of fraud and related costs
Conduct detailed external/internal investigations, spanning across multiple AC and partner systems associated with alleged violations of program regulations.
Work with cross-functional teams on investigations/corrective action
Track Fraud incidences and case management activities as well as maintaining data and trends.
Manage member and B2B escalations and follow up with resolutions.
Build strong relationships and collaborate with business stakeholders and internal teams,
Join forces with internal teams and IT teams to improve Air Canada’s fraud prevention and detection capabilities.
Identify process improvement opportunities t to strengthen the fraud prevention capabilities and gain efficiencies.
Qualifications
Bachelor's degree or equivalent experience
3+ years’ experience with fraud analytics and data analysis
Previous experience with cyber online fraud, financial crimes, and fraud analytics
Solid degree of proficiency in working Business intelligence tools and skills in Excel and Power BI
Strong knowledge of SQL for analytics, data mining and data manipulation.
Ability to learn quickly, handle a high volume of activity, and work in fast-paced environment
Self motivated and able to take initiative and work independently
Ability to work cooperatively with others on a team, and to establish and maintain effective business relationships.
Some knowledge of Airline industry and loyalty programs experience is an asset
Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations
Demonstrate strong communication skills, effectively conveying complex information to diverse audiences and fostering collaboration across teams
Due to the sensitivity of the cases, discretion and confidentiality are highly critical
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Senior Associate, Fraud Strategy Analyst
Posted 8 days ago
Job Viewed
Job Description
About Capital One Canada.
For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!
Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.
At Capital One, we love to give our Strategy Analysts the opportunity to rotate to roles across various teams, so while this role is within the Fraud team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.
About the Team
The Fraud team consists of Strategy Analysts, Data Scientists, Process Managers and Product Managers who come together to prevent and detect fraud. We leverage in-house and/or third-party vendor models, data insights and home-grown technology solutions to protect our customers from fraud and deliver reassuring customer experiences when fraud does happen.
About the Role
In this role, you will develop defenses and policies to mitigate fraud losses while balancing the impact on the customer experience and lifecycle journey. You will perform deep dives into data, investigate emerging fraud trends, and implement strategies to prevent fraudulent behavior. Additionally, this role provides the opportunity to work on and lead diverse projects, including new product launches, feature enhancements, and authentication tool rollouts, all while contributing to a safe and secure experience for our customers.
From a technical perspective, you'll have access to various coding and visualization tools. You'll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight.
To continue your learning, you'll also join the Canada Analyst Development Program (CADP), which takes place over your first year with us. The program provides comprehensive foundational training not only in fraud prevention but also across various other key areas, including marketing, credit underwriting, risk management, customer lifecycle, etc. to equip you with the skills and knowledge to make meaningful contributions to cross-functional projects.
Your Responsibilities:
You will be responsible for one of the areas of credit card fraud, such as transaction fraud or fraud applications. You will deep dive into the performance of existing strategies, with access to a vast amount of data which you will analyze to create recommendations to identify and stop emerging fraud trends.
You will build the case to bring strategies to market and work with product and technology teams to implement them. With our in-house technology, you get to see your work through to delivery in real time. As the owner of the strategy, you can then evaluate performance and continue to adjust and improve your strategy as needed.
As the expert of your area, you will influence the strategic roadmap of the team and collaborate across the fraud team to drive change to our overall fraud experiences.
You will use technical analytical skills (such as SQL and Python) to complete the analysis - don't worry if you don't know this now, we will help you learn.
Basic Qualifications:
2-5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions
A bachelor's degree or higher
Experience working in a team environment, with a strong ability to collaborate effectively with others
Preferred Qualifications:
Experience in fraud strategy analytics with a basic understanding of credit card or other financial fraud
Experience in coding (e.g. Complete SQL scripts, Python notebooks) and data visualization (e.g. Tableau, QuickSight). If you know how to build models or write code, that's awesome. If not, we will help you learn it.
Working at Capital One.
Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.
We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Associate, Fraud Strategy Analyst
Posted 7 days ago
Job Viewed
Job Description
About Capital One Canada.
For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!
Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.
At Capital One, we love to give our Strategy Analysts the opportunity to rotate to roles across various teams, so while this role is within the Fraud team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.
About the Team
The Fraud team consists of Strategy Analysts, Data Scientists, Process Managers and Product Managers who come together to prevent and detect fraud. We leverage in-house and/or third-party vendor models, data insights and home-grown technology solutions to protect our customers from fraud and deliver reassuring customer experiences when fraud does happen.
About the Role
In this role, you will develop defenses and policies to mitigate fraud losses while balancing the impact on the customer experience and lifecycle journey. You will perform deep dives into data, investigate emerging fraud trends, and implement strategies to prevent fraudulent behavior. Additionally, this role provides the opportunity to work on and lead diverse projects, including new product launches, feature enhancements, and authentication tool rollouts, all while contributing to a safe and secure experience for our customers.
From a technical perspective, you'll have access to various coding and visualization tools. You'll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight.
To continue your learning, you'll also join the Canada Analyst Development Program (CADP), which takes place over your first year with us. The program provides comprehensive foundational training not only in fraud prevention but also across various other key areas, including marketing, credit underwriting, risk management, customer lifecycle, etc. to equip you with the skills and knowledge to make meaningful contributions to cross-functional projects.
Your Responsibilities:
You will be responsible for one of the areas of credit card fraud, such as transaction fraud or fraud applications. You will deep dive into the performance of existing strategies, with access to a vast amount of data which you will analyze to create recommendations to identify and stop emerging fraud trends.
You will build the case to bring strategies to market and work with product and technology teams to implement them. With our in-house technology, you get to see your work through to delivery in real time. As the owner of the strategy, you can then evaluate performance and continue to adjust and improve your strategy as needed.
As the expert of your area, you will influence the strategic roadmap of the team and collaborate across the fraud team to drive change to our overall fraud experiences.
You will use technical analytical skills (such as SQL and Python) to complete the analysis - don't worry if you don't know this now, we will help you learn.
Basic Qualifications:
2-5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions
A bachelor's degree or higher
Experience working in a team environment, with a strong ability to collaborate effectively with others
Preferred Qualifications:
Experience in fraud strategy analytics with a basic understanding of credit card or other financial fraud
Experience in coding (e.g. Complete SQL scripts, Python notebooks) and data visualization (e.g. Tableau, QuickSight). If you know how to build models or write code, that's awesome. If not, we will help you learn it.
Working at Capital One.
Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.
We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Intern, Aircraft Maintenance Data Analysis (Winter 2026)
Posted 21 days ago
Job Viewed
Job Description
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.
**Your boarding pass will include.**
Several conferences, including:
+ Meet An Executive
+ Women Taking Flight
Learning more about Bombardier, including:
+ Bombardier Products conference
+ Visits of the Bombardier sites
+ Bombardier Academy of Learning
Many social/networking opportunities, including:
+ Volunteering
+ Networking for Success
+ 5 à 7, Potluck, and much more!
**What are your contributions to the team?**
+ Support reliability data collection improvement process to ensure a high level of data accuracy and completeness.
+ Build new tools and interfaces to our data using Oracle, Access, Excel with VBA, and MS PowerBI.
+ Update and document processes and procedures as required.
**How to thrive in this role?**
+ You are currently completing a degree in Computer Science, IT/Software/Electrical/Aerospace Engineering or other related fields. Non-engineering fields will also be considered.
+ You have completed a minimum of 2 years of studies in this program.
+ You have strong analytical abilities.
+ You have in-depth technical knowledge of Microsoft Suite products
+ You have a strong understanding of how to manipulate data in MS Excel as required with VBA.
+ You have can create queries and filters in MS Access, for the purpose of engineering data analysis.
+ You have a good foundation with MS Power BI and PowerAutomate to build dashboards and reports (asset)
+ You have knowledge of SAP, Salesforce.com, Oracle, Azure, SQL, Maximo and Machine Learning (asset)
+ You possess excellent communication (English required), presentation and interpersonal skills.
+ You are a highly motivated team player with a sense of responsibility and good judgment.
**Boarding Information:**
+ Location: Administrative Centre (CA)
+ Duration: 8 months
+ Flexible workplace-Hybrid
_It is important to note that our internship opportunities are open to students only, not new graduates. All our interns may be required to occasionally travel outside of Canada for training/work purpose._
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Senior Governance & Control Analyst - Fraud Management
Posted today
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Governance & Control
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Provide specialized business governance and control related advice / support to management / leadership and respective teams for area(s) of specialization
+ Lead on the implementation of governance and control initiatives in support of the overall business/function strategy
+ Manage a set of business governance and control work activities requiring coordination across multiple areas
+ Review processes and controls and "connect the dots" across issues and control deficiencies in order to increase standardization of solutions, processes and controls
+ Support / manage the integrated implementation of policies / processes / procedures / changes across multiple functional areas
+ Provide subject matter expertise to projects/initiatives, and participate in identifying, designing and testing solutions and supporting implementation activities
**SHAREHOLDER**
+ Ensure programs / policies / practices are well managed, meets business needs / priorities, and complies with internal / external requirements
+ Exercise discretion in managing communication / correspondence, information and all matters of confidentiality
+ Conduct research projects; support the development / delivery of materials and presentations to management or broader audience
+ Adhere to enterprise frameworks or methodologies that relate to activities for own business area
+ May lead work streams by acting as a project lead / SME for medium scale projects / initiatives in accordance with project management methodologies
+ Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
+ Be knowledgeable of and comply with Bank Code of Conduct
**EMPLOYEE / TEAM**
+ Participate as a member of the team, support a positive work environment and ensure timely communication
+ Support team by regularly enhancing knowledge / expertise in own area and participate in knowledge transfer
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
+ Keep others informed about the status / progress of projects
+ Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
+ Contribute to a fair, positive and equitable environment
+ Act as a brand ambassador for your business area/function and the bank
**BREADTH & DEPTH**
+ Manage governance and control work activities requiring coordination across multiple areas
+ Review processes and controls and "connect the dots" across issues and control deficiencies in order to increase standardization of solutions, processes and controls
+ Support Risk Assessment, Issue Management, Training, Governance, and Monitoring & Testing
+ Develop procedures as needed and enhance interaction model between various teams
+ SME level professional role requiring in-depth business knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
+ Integrates the broader organizational context into advice and solutions within own area
+ Understand a certain aspect of the industry, competition and the factors that differentiate the organization
+ Applies best practices to implement process, product or service improvements
+ Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs
+ Contributes to setting standards within area of expertise
+ Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
+ Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
+ Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
+ Works independently as a SME or lead and guides others within area of expertise
+ Generally reports to a Manager or above
**EXPERIENCE & EDUCATION**
+ Undergraduate degree preferred
+ Broad and deep knowledge of business and risk and control environment
+ 5+ years of relevant experience
#Li-tech
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Senior Business Analyst (Cybersecurity/Fraud)
Posted 6 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Enterprise Enabling Functions
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Senior Business Analyst**
Reporting to the Sr. Manager - Chief Product Owner II, the Sr. Business Analyst within Protect Platform is responsible for driving critical data requirements that support a fast-moving, enterprise-wide initiative with significant stakeholder visibility. This role will work closely with product, technology and business partners. Success in this position requires balancing precision and quality with the urgency of delivery time-sensitive commitments that directly impact business operations and regulatory expectation.
**Job Requirements / Responsibilities:**
+ Leads the definition, documentation, and validation of complex data to support business initiatives and regulatory needs. Ensures quality, consistency, usability and governance are embedded in requirements.
+ Own the facilitation and end-to-end delivery of business requirements following a structured approach to determine how requirements are constructed, traced and prioritized to maximize business value.
+ Provide leadership, guidance and support in defining the business needs, business benefits, or problem/opportunity statements based on strategic drivers and identifying potential solutions.
+ Contribute to the delivery of the Business Case by collaborating with stakeholders defining project benefits measures and effort estimates to achieve benefit results/objectives.
+ Ensure traceability of requirements to the business solution and benefits realization throughout project.
+ Define and manage the project requirements efforts, including developing requirements phase costs and timelines.
+ Apply a variety of elicitation techniques to probe, challenge and understand requirements.
+ Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate & effectively manage risks related to requirements.
+ Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met.
+ Develop high level and detailed level requirements in the form of EPICS and Stories as well as supporting supplementary detailed requirements as needed (UML Use Cases, system/technical requirements, Non-Functional Requirements, integration requirements, data mapping)
+ Identify risks or issues with the prioritization of requirements and the technology design/ solution which may impact realization of project benefits and provide recommendations and support to stakeholders in making decisions to pro-actively resolve or mitigate potential risks/delays to the project.
+ Support the Request for Information (RFI) or Request for Proposal (RFP) process with vendors (if required).
+ Support Quality Assurance activities which include review test plan, test cases and provide guidance on testing and defect reporting.
+ Support Change Management and overall project readiness activities.
+ Contribute to personal and team development of skills and capability through training, mentorship of junior/peer Business Analysts, and contribution to the BA practice.
**Qualifications, Experience & Education:**
+ A University or post-Graduate degree in Information Technology, Computer Science, Computer Engineering, or a related discipline is an asset.
+ Experience in working on Cybersecurity, Fraud and/or Information Security related projects as a Business Analyst and/or Systems Analyst.
+ 7+ years of experience in a variety of projects on multidisciplinary teams is an asset.
+ 7+ years of experience that is directly related to the Business Analysis duties and responsibilities specified is a must.
+ Hands on experience with eliciting, documenting, and managing requirements in Waterfall and Agile or SAFe methodologies.
+ Demonstrated application of various Business Analysis techniques such as Use Case Modelling, Process Modelling, Gap Analysis, Root Cause Analysis and Advanced Facilitation skills, including leading Requirements Workshops and Structured Walkthroughs is a must.
+ Expert knowledge of Requirements Management Life Cycle (RMLC), System Delivery Lifecycle (SDLC), Business Requirements, Business Process Management (BPM) and Business Acceptance Testing (BAT) methodologies is a must.
+ Advanced knowledge of Project Delivery Lifecycle (PDLC) or Systems Development Lifecycle (SDLC)
+ Exposure to Organizational Change Management (OCM) methodology is an asset.
**Additional Information:**
+ Advanced problem Solving / Analytical Thinking Skills.
+ Ability to work in a fast-paced environment on multiple initiatives/ projects in parallel.
+ Broad business, organizational and operational knowledge across the Enterprise.
+ Expert knowledge of business analysis, requirement methodologies, tools, frameworks, best practices and project delivery practices & standards across the project life-cycle.
+ Strong project delivery skills with experience in organizing, prioritizing, planning, and executing requirements work streams for high-risk, high visibility, large- scale projects.
+ Proven leadership skills and ability to positively interact with all levels within the organization.
+ Good judgment, understanding of what issues to escalate, what to resolve on your own, make suggestions for possible resolution.
+ Advanced Communication skills including superior facilitation, presentation, and negotiating skills.
+ Versatile self-starter with demonstrated ability to take initiative and work independently with superior attention to detail.
+ Superior impact and influence skills to effectively engage and manage complex stakeholder groups.
+ Can link project objectives and outcomes to business and enterprise strategies
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.