63 Fraud Investigation jobs in Canada
Senior Manager, Financial Crime Risk Management
Posted 8 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Financial Crime Risk Management
**Pay Details:**
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**CUSTOMER**
+ Oversee a function of enterprise FCRM Program professionals providing oversight and control related advisory services to FCRM partners
+ Provide strategic direction on a broad and diverse range of complex global FCRM program activities
+ Develop FCRM enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's FCRM Program
+ Work with executive team, senior business management/ partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory/ compliance issues
+ Contribute to the development and implementation of enterprise FCRM programs related to all aspects of FCRM legislation
+ Meet with business (FCRM) partners and leaders to determine FCRM strategies and compliance culture
+ Take corrective action and recommend or implement changes to procedures, as required
+ Lead role in managing and in responding to periodic exams/ audits and various regulatory bodies related to accountabilities
+ Participate in / lead enterprise-wide or FCRM-focused special projects
+ Oversee research, development and implementation of new processes, technologies or operating models
+ Work autonomously as the leader of the team and assist with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promote and monitor staff adherence to approved internal FCRM policies, procedures, standards and guidelines, in addition to those federally mandated
+ Provide guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achieved
**SHAREHOLDER**
+ Protect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issues
+ Work closely with executive management team to support the development of business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
+ Work closely with key business leaders to develop business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
+ Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly
+ May manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness
+ Provide mentorship to direct reports; and assume responsibility to minimize operational and regulatory risk by complying with Bank Code of Conduct
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain knowledge of end-to-end processes and internal / external partners and regulatory requirements
+ Provide inputs into the development, implementation, and monitoring of operating plans and expense budgets for the area, consistent with TD Bank strategies and objectives
+ Prepare detailed reports and presentations for senior management and regulatory authorities, covering the effectiveness of processes and controls, and recommendations for necessary enhancements
+ Contribute to the development of the business plan and operationalize the plan and deliver on assigned service or functionality
+ Work closely with leaders to develop and operational the business plan and deliver on FCRM programs across the enterprise.
+ Plan and execute on strategic activities, review and communicate results and adjust tactics accordingly
+ Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations
+ Understand TDBG issues/ parameters and guide others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to FCRM
+ Ensure employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
+ Lead relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
+ Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
+ Coordinate and support team and business (FCRM) partner FCRM related activities, as necessary
**EMPLOYEE / TEAM**
+ Responsible for management of the overall team providing both leadership and guidance
+ Contribute to the development of FCRM functional strategic priorities within their operational area or field of specialty
+ Develops annual and/or long-term plans for own area and influences plans well beyond area managed
+ Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
+ Grow team expertise to align with FCRM/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
+ Lead and develop a high performing team of professional FCRM resources through talent acquisition, coaching/development and recognition; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
+ Create and foster a cohesive team and promote a positive work environment. Lead and follow up on action plans to improve employee experience
+ Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
+ Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
+ Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
+ Support an environment where the team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
+ Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
+ Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
+ Act as a brand ambassador for the function and the bank, both internally and/or externally
**BREADTH & DEPTH**
+ Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
+ Oversee and lead a highly complex, and/or diverse function for an area of significant risk, or scope
+ Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas
+ Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
+ Set operational team direction and collaborate with others to execute on common goals
+ Focus on longer-range planning for functional area
+ Generally, reports to executive management
**EXPERIENCE & EDUCATION**
+ Undergraduate degree or equivalent work experience
+ 10+ years experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Risk Management Supervisor

Posted 8 days ago
Job Viewed
Job Description
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
AECOM Canada is seeking a Risk Management Supervisor for a full-time position based in Mississauga.
The responsibilities of this position include, but are not limited to:
+ Execute complex and critical duties requiring advanced techniques and comprehensive knowledge of specialized risk management and insurance principles, with minimal supervision.
+ Develop and implement solutions to multifaceted problems in the risk management domain.
+ Serve as an advanced technical specialist in risk management and insurance, exercising independent decision-making authority.
+ Verifies that the agreed project and program Risk Management Plans are being implemented by the project teams·
+ Integrates program-wide risk data to inform program level risk management decisions ·
+ Maintains a program-wide register of identified and/or emergent risks and opportunities for use on future projects
+ Conduct and oversee loss adjustment negotiations with insurance carriers and brokers.
+ Spearhead the development and implementation of risk management and loss prevention programs across the organization.
+ Analyze and interpret organizational policies, providing strategic recommendations for procedural improvements.
+ Plan, direct, and supervise the work of support specialists, ensuring alignment with organizational objectives.
+ Conduct regular progress reviews with senior management.
+ Demonstrate and apply a thorough understanding of the company's structure, operations, and industry position.
**Qualifications**
**Minimum Requirements:**
+ Bachelor's degree with 6 years of related experience.
**Preferred Qualifications:**
+ Recognized degree in engineering or related discipline or a combination of education, training, and experience deemed equivalent ·
+ 8 years of experience in development and implementation of risk management practices, risk identification, risk mitigation, and strategies on construction projects/programs of similar scope and size·
+ Certified Risk Management Lead (CRM) or similar designation
**Additional Information**
Offered compensation will be based on location and individual qualifications. The expected range is $93,000.00 - $40,000.00.
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of 16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Geography OH
**Business Group:** DCS
**Strategic Business Unit:** Canada
**Career Area:** Risk Management
**Work Location Model:** Hybrid
**Compensation:** CAD 93000 - CAD - yearly
Manager, Risk Management
Posted 13 days ago
Job Viewed
Job Description
This is an **individual contributor** position based out of the **Toronto, ON or Waterloo, ON** office with a **hybrid** work arrangement (3 days in office).
**Position Responsibilities:**
+ Responsible for Information Security risk assessments of new and existing vendors. Reviews include IT Controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.
+ Assist with the establishment and completion of risk control assessments of internal information systems and functions
+ Provide and exhibit an expert understanding of specific technical concepts and solutions
+ Research and investigate independently new issues and innovations to maintain currency of technical expertise
+ Identify problems, propose then execute solutions
+ Perform contract reviews working with Legal, as appropriate
+ Collaborate with key vendors, partners and other teams
+ Assist with metrics creation and reporting
+ Improve current processes adding value and efficiencies
+ Perform site visits of vendors as required - virtually.
**Required Qualifications:**
+ 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience
+ Bachelor's degree or equivalent
+ CISA is required
+ CRISC or CISSP preferred but not required
+ Excellent organization and planning abilities
+ Understanding of IT controls, audit and risk management
+ Ability to present to and work with all levels of management
+ Ability to handle complex issues
+ Proven ability to quickly and easily adapt to changes within the business and organization
+ Able to explain and bring business specific context to key IRM principles
+ Understands constraints that impact specific operations and decisions in their immediate area, business and/or division
+ Ability to Identify the big picture of interrelationships and dependencies
+ Ability to balance competing demands with little management direction/support
+ Ability to manage high Visibility and high-risk consequences
+ Effective communication, presentation, negotiation and influencing skills
**Decision Authority:**
+ IS risk assessments
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$94,220.00 CAD - $174,980.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
Manager, Risk Management
Posted 13 days ago
Job Viewed
Job Description
This is an **individual contributor** position based out of the **Toronto, ON or Waterloo, ON** office with a **hybrid** work arrangement (3 days in office).
**Position Responsibilities:**
+ Responsible for Information Security risk assessments of new and existing vendors. Reviews include IT Controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.
+ Assist with the establishment and completion of risk control assessments of internal information systems and functions
+ Provide and exhibit an expert understanding of specific technical concepts and solutions
+ Research and investigate independently new issues and innovations to maintain currency of technical expertise
+ Identify problems, propose then execute solutions
+ Perform contract reviews working with Legal, as appropriate
+ Collaborate with key vendors, partners and other teams
+ Assist with metrics creation and reporting
+ Improve current processes adding value and efficiencies
+ Perform site visits of vendors as required - virtually.
**Required Qualifications:**
+ 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience
+ Bachelor's degree or equivalent
+ CISA is required
+ CRISC or CISSP preferred but not required
+ Excellent organization and planning abilities
+ Understanding of IT controls, audit and risk management
+ Ability to present to and work with all levels of management
+ Ability to handle complex issues
+ Proven ability to quickly and easily adapt to changes within the business and organization
+ Able to explain and bring business specific context to key IRM principles
+ Understands constraints that impact specific operations and decisions in their immediate area, business and/or division
+ Ability to Identify the big picture of interrelationships and dependencies
+ Ability to balance competing demands with little management direction/support
+ Ability to manage high Visibility and high-risk consequences
+ Effective communication, presentation, negotiation and influencing skills
**Decision Authority:**
+ IS risk assessments
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$94,220.00 CAD - $174,980.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
Risk Management Specialist
Posted 1 day ago
Job Viewed
Job Description
Huawei Canada has an immediate 12-month contract opening for a Risk Management Specialist.
About the team:
From Procurement to Finance to IT services and much more, the Quality & Operation Department provides critical support for all of Huawei Canada. This department prides itself on its ability to solve complex problems, often under tight deadlines, while provided world class service. The department’s name reflects its commitment to quality and operational excellence.
About the job:
Support risk management activities and ensure the implementation and close-out of the annual risk management plan for the institute.
Ensure operations comply with local laws and regulations and meet internal corporate governance requirements.
Monitor key risk indicators (TOP risks) on an ongoing basis and promptly report any risk deviations.
Organize and lead the development of operational risk management capabilities.
Conduct regular internal self-assessments and deliver risk management training.
Third-Party Risk Management Specialist

Posted 21 days ago
Job Viewed
Job Description
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have experience working with Third-Party Risk Management and are looking for a new challenge, we would love to hear from you.
Zurich Canada is currently looking for a Third-Party Risk Management Specialist, and in this position, you will be instrumental in ensuring that we take an effective risk-based approach to contracting and managing third parties. You will advise business and functional leadership on key risks and mitigating actions in our third-party landscape and ensure that our third-party risk management practices and behaviors live up to the standards set by the Zurich Risk Policy and Canadian regulatory requirements.
Reporting to the Head of Operations Management, you will work closely with contract owners in Canada to enhance their understanding regarding their responsibilities while promoting a strong risk management culture, advancing the maturity of third-party risk management in the organization. In this role, you will collaborate closely with teams from business resilience, IT security, privacy, as well as procurement to ensure that functional leaders and contract owners are effectively supported in managing their third-party risks and have oversight of the operational execution of third-party management.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.
This is a hybrid role.
**What you will do - **
- Evaluate the framework for Third-Party Risk Management in alignment with Zurich's Risk Policy and applicable Canadian regulatory requirements and recommend/implement improvements to the framework or supporting processes, ensuring a risk-based approach is being taken.
- Ensure the framework can adapt to broadening scope and risk management expectations over time.
- Provide guidance and training to contract owners on best practices for third-party risk management, enhancing their maturity and understanding of compliance responsibilities.
- Assist contract owners in identifying, assessing, and managing risks associated with third-party relationships.
- Ensure that contract owners are effectively managing their third-party vendors and service providers in accordance with regulatory requirements and Zurich's policies, including the governance of intra-group arrangements.
- Conduct regular reviews and assessments to evaluate compliance and risk management practices among contract owners and their third parties.
- Foster a culture of risk awareness and accountability across the organization, promoting the importance of effective third-party risk management.
- Maintain a comprehensive inventory of third parties and their compliance status.
- Prepare and present reports on third-party risk management activities, compliance findings, and recommendations to senior management and stakeholders.
- Stay informed of changes in regulations and industry standards related to third-party risk management and ensure timely updates to policies and procedures.
- Collaborate with functional partners in the Region and within the Group in the domains of Procurement, Data Privacy, Business Resilience, Risk and Compliance.
- Support in other strategic projects or priorities as defined.
**What you bring to the table-**
**Job Qualifications**
**Required:**
- Bachelors Degree and 5 or more years of experience in Business Administration, Risk Management, or a related field.
OR
- High School Diploma or Equivalent and 7 or more years of experience in Business Administration, Risk Management, or a related field.
OR
- Zurich Certified Insurance Apprentice, including an Associate Degree and 5 or more years of experience in Business Administration, Risk Management, or a related field.
AND
- Minimum of 5 years of experience in risk management, compliance, or related roles, with a focus on third-party management.
- Strong understanding of risk management frameworks, regulatory requirements, and industry best practices applicable to Canada.
- Excellent analytical and problem-solving skills, with the ability to assess complex risk scenarios and develop actionable, risk-based solutions.
- Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.
- Strong background with evidence of producing measurable results and successful outcomes.
- Proven ability to influence and drive change within an organization.
- Excellent organizational skills are essential for this role, and prior project management experience will be a plus.
- Professional certifications in Third Party Governance, Risk Management, or Procurement are an advantage (e.g., Certified Third Party Risk Professional, Certified Risk Manager, Chartered Risk Analyst, Certified Procurement Professional Information Systems Auditor).
- Experience within or exposure to Procurement processes are an asset.
**Preferred:**
- Insurance industry knowledge with subject matter expertise in at least one functional insurance discipline; such as Underwriting, Claims, Risk, Engineering.
**Our Culture**
At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time, and resources.
We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity, and Inclusion Award.
**Make a difference. Be** **challenged** **. Be inspired. Be** **supported** **.** **Love** **what you do. Work for us** .
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
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Senior Underwriting Consultant, Risk Management

Posted 21 days ago
Job Viewed
Job Description
As a Senior Underwriting Consultant, you'll be the driving force behind our risk management strategy, using data and insights to revolutionize our underwriting and claims operations. In a fast-paced digital landscape, you'll leverage your expertise to streamline processes and deliver quick, data-driven decisions. Your analytical prowess will ensure our practices stay ahead of emerging industry trends, continuously adapting and innovating to meet the challenges of tomorrow while aligning with company policies and regulatory standards. We are specifically seeking someone with extensive experience in claims and rescissions to enhance our capabilities in these areas.
**Position Responsibilities:**
**Risk Management Dynamo**
+ Review and audit underwriting decisions, processes and tools to ensure compliance with our high-quality standards.
+ Review inforce policies for potential rescission by assessing the impact of new information on underwriting decisions.
+ Monitor application and claims trends and respond proactively to potential risks.
+ Support legal teams with expert insights on cases in litigation.
+ Drive innovation by recommending new risk management strategies and controls.
**Insightful Reporting & Analysis**
+ Track and analyze key risk indicators to inform strategic decisions.
+ Deliver comprehensive reports for senior leaders and external partners.
+ Harness data to evolve our risk management programs continuously.
**Continuous Improvement Enthusiast**
+ Deliver educational programs and research to elevate underwriting expertise.
+ Partner with analytics teams to integrate cutting-edge insights into risk management practices.
**Leadership & Teamwork Champion**
+ Lead risk management programs and mentor emerging talent.
+ Partner with cross-functional teams-Sales, Compliance, Legal-to foster high-performing collaboration and strengthen our underwriting risk management function.
+ Build and nurture relationships with key stakeholders, including reinsurers.
**Required Qualifications:**
+ 7+ years of underwriting experience with high approval authority.
+ A deep understanding of individual insurance products and operations.
+ Advanced skills in MS Office (Excel, PowerBI, PowerPoint) with a passion for continuous learning.
+ Strong organizational, communication, and interpersonal skills.
+ A growth mindset and adaptability in a dynamic environment.
+ Expertise in medical science and its impact on mortality and morbidity.
+ Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Canadá, Quebec -Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Salary range is expected to be between**
$76,950.00 CAD - $138,510.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
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Senior Underwriting Consultant, Risk Management

Posted 21 days ago
Job Viewed
Job Description
As a Senior Underwriting Consultant, you'll be the driving force behind our risk management strategy, using data and insights to revolutionize our underwriting and claims operations. In a fast-paced digital landscape, you'll leverage your expertise to streamline processes and deliver quick, data-driven decisions. Your analytical prowess will ensure our practices stay ahead of emerging industry trends, continuously adapting and innovating to meet the challenges of tomorrow while aligning with company policies and regulatory standards. We are specifically seeking someone with extensive experience in claims and rescissions to enhance our capabilities in these areas.
**Position Responsibilities:**
**Risk Management Dynamo**
+ Review and audit underwriting decisions, processes and tools to ensure compliance with our high-quality standards.
+ Review inforce policies for potential rescission by assessing the impact of new information on underwriting decisions.
+ Monitor application and claims trends and respond proactively to potential risks.
+ Support legal teams with expert insights on cases in litigation.
+ Drive innovation by recommending new risk management strategies and controls.
**Insightful Reporting & Analysis**
+ Track and analyze key risk indicators to inform strategic decisions.
+ Deliver comprehensive reports for senior leaders and external partners.
+ Harness data to evolve our risk management programs continuously.
**Continuous Improvement Enthusiast**
+ Deliver educational programs and research to elevate underwriting expertise.
+ Partner with analytics teams to integrate cutting-edge insights into risk management practices.
**Leadership & Teamwork Champion**
+ Lead risk management programs and mentor emerging talent.
+ Partner with cross-functional teams-Sales, Compliance, Legal-to foster high-performing collaboration and strengthen our underwriting risk management function.
+ Build and nurture relationships with key stakeholders, including reinsurers.
**Required Qualifications:**
+ 7+ years of underwriting experience with high approval authority.
+ A deep understanding of individual insurance products and operations.
+ Advanced skills in MS Office (Excel, PowerBI, PowerPoint) with a passion for continuous learning.
+ Strong organizational, communication, and interpersonal skills.
+ A growth mindset and adaptability in a dynamic environment.
+ Expertise in medical science and its impact on mortality and morbidity.
+ Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Canadá, Quebec -Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Salary range is expected to be between**
$76,950.00 CAD - $138,510.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.