112 Freight jobs in Canada

Job Description

About the Role:

The Freight Forwarding Coordinator acts as the primary point of contact with our customers and vendors. Additionally, the FFC acts as the primary operations contact with ZIM Logistics overseas offices and agents. The FFC conducts effective and efficient handling of shipments to ensure continuous cargo flow whilst respecting company deadlines and objectives.

Role Information:

Title: Freight Forwarding Coordinator

Function: ZIM Logistics Canada

Business Address: 5001 Yonge Street, North York, Toronto, Ontario

Hours: 32.5 Hours a week

Employment: Permanent Full-Time

Benefits:

• Employer Provided Group Insurance Plan
• Pension Plan - Defined Contribution with Guaranteed Employer Portion!
• Generous leave policy
• Hybrid Workplace

Roles & Responsibilities:

Operations (40%)

1.Shipment tracking and Tracing

2.Prepare and Communicate Shipping Instructions & Documentation (Arrival Notices & Bill of Lading)

3.Preparation of pre-alerts and alerts to overseas officers and agents

4.Preparation of Cargo pickup, deliveries and drayage

5. Preparation of reports on timelines, movement of cargo,

Customer Service (40%)

1.Interact with Clients and handle account requirements

2.Handle Phones, Emails, and other correspondence with clients and vendors

3.Identify potential issues and work to resolve them quickly.

4.Communicate delays and hold notices on imports

5.Rating and Creation of Invoices

Technology (20%)

1. Maintain and master the Internal CRM and ERP tools

2. Enter milestones into internal customer and operation tools.

3. Support Marketing research for new line study

Backup:

1. Act as backup to team members

Desired Competencies:

• Must be detail oriented and accurate when processing documentation

• Team player

• Communicates ideas clearly and concisely

• Proactive, positive, enthusiastic and self-driven

• Effective problem solving and critical thinking skills (proactive and reactive)

• Ability to multi-task in fast paced environment

Requirements:

Two years of customer service and operations in the freight forwarding industry.

Post Secondary Program in the field of supply chain management

Knowledge of ocean AND air AND ground operations

Advanced Excel Skills, PowerPoint, Power BI, SAP

Knowledge of Transportation Management System (e2Open) (not required, an asset)

Knowledge of Canadian Custom Requirements,

English Mandatory job. Knowledge of French an asset. Knowledge of third non-official language a strong asset.

Desired Knowledge:

• Knowledge of Canadian Customs requirements (ACI, HS Code, Fumigation)

• Knowledge of Incoterms

• Knowledge of Freight Forwarding / Supply Chain Logistics

• Knowledge of Ocean/Air/Truck freight operations

• Knowledge of international ports and geography

• Understanding of carriers' services and routing

Job Description

 Overview

The Freight Forwarding Manager oversees international freight forwarding operations, ensuring alignment with business objectives, regulatory compliance, operational efficiency, and customer satisfaction. This role involves managing vendor and client relationships, driving process improvements, optimizing costs, and handling sales-related tasks such as Request for Quote (RFQ) processes.

Key Responsibilities

• Develop operational objectives aligned with overall business goals.
• Coordinate with internal teams and departments to facilitate seamless international freight forwarding services.
• Plan and monitor daily staffing schedules, adjusting to meet operational demands.
• Oversee preparation of Canada Customs documentation (e.g., invoices, bills of lading, shipping statements) to ensure accuracy and compliance within designated timeframes.
• Align operations with overall product strategy to support business objectives.
• Interpret and apply relevant regulations to maintain operational integrity.
• Monitor industry standards, trends, and practices to identify opportunities for improving logistics planning and execution.
• Develop and sustain relationships with international transportation carriers, air and ocean carriers, freight forwarding agents, global consolidators, customs brokers, and in-land transportation providers.
• Communicate and follow up on pending matters with customers, including changes, scheduling, regulations, bonding/insurance, and industry expertise.
• Maintain positive relations with major clients, providing superior customer service across all phases of air and ocean import/export processes.
• Ensure operational and financial performance by aligning budgets with market conditions, reviewing results with teams, and implementing adjustments as needed.
• Confer with logistics management teams to optimize service levels, maintain supply-chain efficiency, and minimize costs.
• Manage the Request for Quote (RFQ) process to ensure timely, accurate, and competitive quote preparation and submission.
• Prepare and provide competitive rates on a timely basis, maintaining strong product knowledge to support sales efforts.
• Monitor RFQ performance metrics and escalate issues as needed to ensure client satisfaction and business growth.
• Provide supervision, guidance, and support to team members on operations, standardized procedures, and systems.
• Establish, document, and communicate directives, rules, and procedures for account handling, including service fees, shipment, and booking processes.

• Participate in regular meetings with leadership in the U.S. and global HQ in Korea to report issues and updates on Canada operations.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 8+ years of experience in international freight forwarding, logistics, or supply chain management.
• Strong knowledge of import/export regulations, customs clearance, and international shipping processes.
• Proven ability to negotiate pricing, manage vendor relationships, and handle RFQ processes.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively across departments and with global teams.
• Familiarity with environmental considerations in transportation decision-making.

Job Description

POSITION:           Manager, Rail Freight Revenue 
REPORTS TO:     Director, Transportation Services
DEPARTMENT:     Rail Transportation    
LOCATION:          North Bay
REFERENCE:     100-102-26
SALARY:              $120,224 - $41,440

WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1000 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations.  We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services. 

ACCOUNTABILITY STATEMENT:
The Manager, Rail Freight Revenue is responsible for overseeing all aspects of rail-related revenue, including pricing, billing, collections, and settlement for carload freight and ancillary services. This role develops and implements freight service packages to grow and sustain markets, while also leading sales efforts for Rail Freight and the RRC. The position ensures revenue optimization through strategic planning, customer engagement, and operational oversight.

MAJOR DUTIES/ RESPONSIBILITIES:

• Lead rail freight marketing and pricing activities, maintaining regular contact with customers, consignees, company officials, and other rail carriers to ensure Ontario Northland’s freight services meet evolving customer needs.
• Develop and implement freight transportation rates, contracts, and limited distribution tariffs for local, domestic, international, and export traffic to support market growth and competitiveness.
• Prepare and manage the $40 illion Rail Revenue Budget, including carload freight, storage, switching, demurrage, and incidental charges, as well as the Freight Marketing Operating Expense Budget. Monitor and explain budget variances.
• Develop, evaluate, and negotiate short- and long-term agreements with foreign railways and leasing companies related to storage, usage, and cost of railcar equipment, ensuring customer satisfaction and return on investment.
• Recommend and implement pricing strategies aligned with industry standards to control costs and drive revenue growth.
• Supervise the Rail Freight Revenue team, including oversight of rating, billing, collection, and settlement of all carload freight, including interline settlement systems.
• Manage budget planning, forecasting, and variance reporting to support financial accountability and strategic decision-making.
• Oversee the daily operations of the AAR Coordinator and ensure compliance with applicable rules and standards.
• Ensure high levels of customer satisfaction by resolving issues related to pricing, credit approvals, overdue accounts, diversions, misroutes, overweight or dimensional loads, settlement disputes, special movements, and billing concerns.
• Provide day-to-day leadership and human resources oversight, including staff supervision, process improvement, and procedural compliance.
• Ensure adherence to regulatory and internal compliance standards across all revenue-related activities.
• Lead sales efforts for Rail Freight and the Remanufacturing and Repair Centre (RRC) including identifying new business opportunities and maintaining an active sales funnel.
• Build and maintain strong customer relationships to support retention and long-term growth.

• University degree in Business, Economics, or a related field.
• Certified Logistics Professional (CCLP) designation required or in progress.
• Training in AAR rules and Canadian Railway Operating Rules considered an asset.
• Minimum 5 years of progressive experience in rail freight operations, logistics, or transportation revenue management.
• Demonstrated leadership in managing teams and overseeing day-to-day operations.
• Proven experience in developing and managing freight rates, contracts, and tariffs.
• Demonstrated success in budget preparation, forecasting, and variance analysis for large-scale operations.
• Strong background in sales, customer relationship management, and business development in the transportation or logistics sector.
• Experience working with unionized environments and administering collective agreements.
• Proficiency with Railcar Management Systems (RMI), AS400, Express Yard, and Microsoft Office Suite.
• Familiarity with interline settlement systems, billing, and revenue tracking tools.
• Strong analytical and strategic thinking skills.
• Excellent negotiation, communication, and presentation abilities.
• Ability to multi-task, manage competing priorities, and make informed decisions.
• Commitment to customer satisfaction, compliance, and continuous improvement.

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Job Description

Salary: $70,000 + (based on experience), plus uncapped commissions

Freight Forwarding Sales Executive

Fuze Logistics Services has recently expanded its services and is looking for a Freight Forwarding Sales Executive who has a passion for sales, building relationships and strong communication skills. The candidate will be responsible for prospecting, engaging and closing new accounts, along with building and maintaining relationships with a customer base.

Responsibilities:

• Develop relationships with customers and generate new business.
• Turn on that ability to tap into global opportunities while working alongside freight forwarding experts.
• Form a customer base by establishing communication with prospective clients, understanding their supply chain needs and building out proposals to meet their requirements.
• Solicit our clients services which include Ocean Import/Export, Air Import/Export, Ocean Export, Distribution & Warehousing, Cargo Insurance, and Customs Brokerage
• Meet and surpass monthly goals and objectives.
• Maintain consistent communication with our clients Operations/Customer Service Departments.

Desired Experience:

• 3-5 years in logistics/freight sales.
• Strong customer service and communication skills.
• The ability to learn quickly and work efficiently to meet productivity goals.
• Good organizational skills as this position requires working with multiple departments and following up with clients and prospects.
• Proficient in CRM (Salesforce) is a plus!

Why join Fuze?

• We offer a comprehensive salary and benefits package.
• Entrepreneurial spirit is encouraged, and success is rewarded.
• We operate with the philosophy that the company is successful when its employees are successful.
• We ensure a balanced life and fulfilling work experience, in a motivating work environment.
• Our flat corporate structure that translates into relationships of trust, and effective communications between team members and clients.
• You have the opportunity to develop your own potential.
• We are committed to creating opportunities for all our employees so that they may develop, progress, and contribute to the business regardless of differences!

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

Ventes Excutives en Expdition de Fret

Fuze Logistics Services a rcemment largi ses services et recherche un(e) Ventes Excutives en Expdition de Fret ayant une passion pour les ventes, la cration de relations et de solides comptences en communication. Le candidat sera responsable de la prospection, de l'engagement et de la ingration de nouveaux comptes, tout en dveloppant et maintenant des relations avec une base de clients.

Responsabilits :

• tablir des liens avec les clients et dvelopper de nouvelles affaires
• Avoir la capacit d'exploiter les opportunits mondiales tout en travaillant aux cts d'experts en expdition de fret
• Constituer une base de clients en tablissant des communications avec des clients potentiels, en comprenant leurs besoins en chane d'approvisionnement et en laborant des propositions pour rpondre leurs exigences
• Solliciter les services de notre client, incluant l'import/export maritime et arien, la distribution et lntreposage, l'assurance cargo et le courtage en douane
• Atteindre et surpasser les objectifs mensuels
• Maintenir une communication constante avec les dpartements Oprations/Service la clientle

Exigences :

• 3 5 ans dans les ventes de logistique/fret
• Solides comptences en service la clientle et en communication
• La capacit d'apprendre rapidement et de travailler efficacement pour atteindre les objectifs de productivit
• Bonnes comptences organisationnelles, car ce poste ncessite une collaboration avec plusieurs dpartements et le suivi des clients et prospects
• La matrise de CRM (Salesforce) est un plus

Vous

• Recherchez des moyens cratifs damliorer les anciens processus
• Avez matris la capacit tablir et maintenir des partenariats solides avec les clients
• Possdez la capacit de communiquer tous les niveaux et avec un large ventail de personnalits
• tes capable de rsoudre tous les problmes qui se prsentent vous
  
• tes toujours prts relever le prochain dfi

Nous

• Valorisons la collaboration, lhonntet intellectuelle, lesprit dinitiative, lnergie positive et cherchons sans cesse nous amliorer.
• Intgrons les besoins de nos clients dans tout ce que nous faisons.
• Proccupons de votre dveloppement de carrire autant que vous le faites.
• Offrons une rmunration et des avantages sociaux comptitifs, des projets stimulants, des collgues avec lesquels vous aimerez travailler et un sens de la communaut que vous ne trouverez nulle part ailleurs!

Fuze Logistics Services Inc. s'engage offrir des chances gales tous les candidats qualifis, sans gard la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identit sexuelle, l'origine nationale, l'ge, le handicap ou toute autre caractristique protge par les lois provinciales. Si vous tes slectionn pour participer au processus de recrutement, de slection et/ou d'valuation, veuillez informer notre service des ressources humaines de toute mesure d'adaptation ncessaire pour assurer votre participation gale. Toute information recueillie concernant l'adaptation sera traite de manire confidentielle.