3,943 Golf Services jobs in Canada
Golf Guest Services Agent - Eagle Ranch (Seasonal Position)
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Job Description
Golf Services Agent
Stone Creek Resorts Inc. are the world-class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND , set us apart from our competitors.
We are looking for a Golf Services Agent at Eagle Ranch Resort located in Invermere BC. At Eagle Ranch Resort, we deliver an exceptional golfing experience, and every team member is inspired to exceed expectations. Along with world class golf, we offer our guests exceptional F&B options from our fine dining restaurant Rustica to our restaurant Traders. Our ideal candidate will possess characteristics that reflect our corporate values of caring, integrity, excellence, and team spirit. Our approach to resort development and operations is simple - we strive to provide the ultimate guest experience - which means hiring and retaining team members who strive for excellence in all that they do.
Why Eagle Ranch Resort:
- Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases at Silver Tip Resort (Canmore, AB) & Eagle Ranch Resort.
- Staff Accommodation on site for $23.00 per day.
- Our people experience working at a world-class Golf resort.
- We care about our team's success.
- We offer a diverse and engaging work environment.
Duties & Responsibilities:
Reporting to the Golf Services Manager and/or Golf Services Supervisor – Golf Services Agent is an entry level position where you will be responsible for the overall cleanliness of the bag drop area, cart storage area and driving range. Cleaning and storage of golf carts, rental club, driving range amenities. This position is a key member of the Golf Operations team whose goal is to exceed and anticipate the expectations of our guests. As a team member of Eagle Ranch Resort, you will be responsible for supporting and maintaining a healthy and safe working environment for all employees and guests.
- Assisting guests with unloading golf clubs from vehicles or inform them about rental clubs.
- Directing the guests to the golf shop, location of the practice facilities, their golf cart, the first tee, and restaurant outlets.
- Ensuring carts are in presenting condition while getting it ready for the guests.
- Loading guests' golf clubs or rentals onto golf carts.
- Maintaining cleanliness and appearance of all Golf Services work areas and equipment at all times.
- Maintaining the practice facility throughout the day, and efficiently monitor range operations.
- Informing guests of the Eagle Ranch Golf App
- Ensuring all guests meet the dress code requirements of Eagle Ranch Resort.
- Ensuring guests understand golf cart operation.
- Maintaining radio contact with the Golf Shop, Starters, and fellow Golf Services Attendants to ensure a smooth and timely tee sheet and operations.
- Ensuring that the golfers are ready for their tee time and are directed to the first tee in a timely manner.
- Listening to guests' feedback and ensure a Manager is involved when
- Maintaining rental clubs and ensure that clubs are properly cleaned and accounted for before and after every round.
- Inspecting golf carts for any damage.
- Documenting any damage to the golf cart and bring the guest to the Golf Shop for damage payment.
- Taking damaged carts down to the maintenance compound (if necessary) with a detail of what happened and what the problem is for the Mechanic.
- Cleaning, stocking, parking, and charging golf carts.
- Picking, cleaning, and storing range balls as necessary.
- Following the opening and closing procedures.
- Attending meetings and training courses as required.
- Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests, as well as fire escapes.
Requirements:
- Minimum age 16 years old
- High school diploma or GED an asset
- Lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly
- Capable of operating machinery and equipment
- Ability to work flexible hours including some split shifts, early mornings and late evenings, weekends, and some holidays
- Strong work ethic and positive team attitude
- Maintain a clean and safe work environment within your department
- Follow all Health and Safety procedures
- Able to work in a team environment
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing
- Strong work ethic and positive team attitude
Salary: $18.50 per hour starting. Seasonal employment late-April -mid- October for this position
***Visa Requirements: Must provide eligibility to work in Canada***
Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.
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MaraHills Golf Resort - Outside Services Assistant
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Company & Position Overview:
Join our esteemed team at MaraHills Golf Resort, where we are dedicated to providing exceptional service and unforgettable experiences to our members and guests. Situated amidst breathtaking mountainous terrain and meticulously maintained fairways, our golf course offers a premier golfing destination for enthusiasts of all levels. We are committed to excellence in every aspect of our operation, from course maintenance to customer service. We are currently seeking a reliable and customer-focused individual to join our team as a Outside Services Assistant and Greeter. As an integral member of our team, you will play a vital role in ensuring the smooth operation of our golf cart fleet and providing a warm and welcoming experience to all who visit our course. If you have a passion for golf, enjoy working outdoors, and possess strong interpersonal skills, we want to hear from you!
Responsibilities:
- Perform routine maintenance and cleaning of golf carts, including washing, waxing and refueling as needed;
- Conduct inspections of golf carts to ensure they are in proper working condition and report any issues or concerns to management immediately;
- Assist with minor repairs and troubleshooting of golf cart equipment, such as battery maintenance and tire inflation;
- Greet guests warmly upon arrival and provide assistance with loading golf bags onto carts;
- Provide information and directions to guests as needed and answer any questions about course amenities or services;
- Monitor the pace of play on the course and communicate with golfers and fellow staff members to ensure an enjoyable and efficient golf experience;
- Maintain cleanliness and organization of staging areas and cart storage facilities; and
- Collaborate with other members of the golf course staff to provide outstanding customer service and support overall operations.
Qualifications:
- Previous experience in customer service or hospitality is an asset;
- Strong communication and interpersonal skills, with a friendly and outgoing personality;
- Ability to work productively unsupervised as well as with other team members;
- Basic mechanical aptitude and willingness to learn golf cart maintenance tasks;
- Flexibility to work early mornings, evenings, weekends, and holidays as required; and
- Valid driver's license and clean driving record.
Customer Service
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We are seeking a highly motivated and customer-focused individual to join our team at Climate Control Systems of Greenwood INC as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and efficient manner.
Responsibilities:- Answer incoming customer calls and emails promptly and professionally
- Assist customers with product inquiries, orders, and returns
- Resolve customer complaints and issues with a sense of urgency
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent
If you are a team player with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team at Climate Control Systems of Greenwood INC.
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Customer Service
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As part of the GMS family of companies since 2018, Slegg Building Materials has worked to become your first stop for all your building needs. Slegg has been on the job site or helping out around the house since 1947 and is Vancouver Island’s choice for building materials and home improvement products. With multiple locations across Vancouver Island, we are proud of our roots, and we know the hard work and dedication that goes into every one of our customers’ projects. Our team is made up of dedicated and hardworking individuals who together create a rewarding and welcoming work environment.
For more information about our family of companies, please visit Slegg Building Materials or
Position Summary
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training in product knowledge of building materials will be provided. The shifts are Tuesday - Saturday, and the wage range is $21.50 - $26 per hour.
Key Responsibilities
- Act as an ambassador of the company with all employees and customers.
- Maintain an emphasis on a safety culture, customer service, and efficiency as top priorities.
- Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values, and practices.
- Greet customers warmly and determine problems, orders, or other reasons for calling.
- Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information.
- Take orders at the sales counter and or over the phone.
- Provide suggestions and recommendations on building products and materials.
- Ability to use company computer systems for order entry.
- Process customer returns.
- Be a source of knowledge and willing to learn about new building materials. Lumber, Roofing, Siding, Insulation, Drywall, Hardware, Retaining Walls, Pavers, Concrete…etc.
- Responsible for communicating stock issues to insure inventory integrity
- Develop product knowledge to assist customers with purchases.
- Maintain product displays on selling floor, assist in keeping product signage/pricing accurate.
- Take pride in your work environment keeping your desk area clean and presentable.
- General housekeeping duties and stocking of merchandise.
- Other duties as assigned by management.
Skills and Qualifications
- Ability to self -manage, show initiative and be comfortable meeting the public.
- Broad knowledge of building supplies and home improvement products is an asset.
- Be a team player, demonstrate attention to detail and have good organizational skills.
- Exceptional computer skills, including Microsoft Office.
- Communicate professionally, both verbally and in writing to coworkers and customers.
- Must be able to multitask.
- Available to work flexible hours including weekends.
- Must be able to quickly communicate solutions if problems occur.
Benefits
- Health benefits - including drug coverage, practitioner, dental, vision, disability, and life insurance.
- Retirement savings (pension or other) are provided.
- Perks - Company discounts (mobile phone, etc.), training programs and opportunities for career advancement, group events, and more.
If you feel we are a good fit for your career goals and skillset, we invite you to apply and look forward to reviewing your application. As part of the GMS Inc. family of companies, you can launch your career with a North American building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
We are an equal opportunity employer.
CUSTOMER SERVICE REP
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Scope of Duties and Responsibilities of a Customer Service Representative
The role of a Customer Service Representative is vital to ensuring customer satisfaction and maintaining strong client relationships. While responsibilities may vary depending on the organization’s products or services, the position typically involves a wide range of duties. These include identifying and recommending suitable products or services that align with customer needs, as well as responding to inquiries in person, over the phone, by email, or through online chat platforms.
A key responsibility is to address and resolve complaints in a professional and timely manner, ensuring that customers have a positive experience at every point of interaction. Representatives are also expected to develop and maintain a comprehensive understanding of the company’s products, services, and policies to provide accurate information and solutions.
In addition, the role involves processing orders, managing transactions, accepting payments, and issuing refunds when necessary. Customer Service Representatives may also be responsible for documenting customer interactions, providing feedback to improve services, and assisting in the development of customer support strategies that enhance satisfaction and loyalty.
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Customer Service Representative
Posted 3 days ago
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- You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time
- You have patience, and the ability to listen and recognize the needs of our client members
- You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s
- You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message
- You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual
- Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls
- Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
- Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
- Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols
- High level attention to detail, multi-tasking, and ability to organize work
- Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
- Ability to work autonomously in a self-paced, self-motivated team environment
- Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
- Ability to understand and follow oral and written instructions
- Ability to type 30 words a minute
- Experience working in a customer service related field
- High School degree required
- Associate or Bachelor’s degree nice to have
- Working knowledge of health and welfare and/or defined benefit pension plans
- Experience working in a call center environment
- Ability to read, write and speak Spanish (for bilingual positions)
- After 30 days on assignment > pay rate increases
- During our busy season you will be expected to work a 40 hour week and overtime when requested
- Pay and Benefits
- subject to specific elections, plan, or program terms
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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Customer Service Representative
Posted 10 days ago
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The Balance Institute Pty Ltd specializes in delivering compassionate, learner-centered educational services to support families through life’s pivotal transitions. We believe in empowering every individual with knowledge, clarity, and confidence.
Role Summary:
As a Customer Service Representative, you'll be the friendly and knowledgeable first point of contact for our learners and partners. Your role is key in creating smooth, positive interactions and strengthening relationships.
What You’ll Do:
- Manage inquiries via phone, email, and chat
- Help with enrollment, scheduling, billing, and account support
- Resolve service issues with empathy and accuracy
- Liaise with internal teams to ensure records are accurate
- Strive for first-contact resolution and client satisfaction
You’ll Bring:
- Great communication and problem-solving skills
- Empathy and patient, calm demeanor
- Familiarity with CRM or MS Office tools
- Previous customer-facing experience is a plus
Why Join Us:
We offer development opportunities, a flexible work environment, and the chance to make a meaningful difference in people’s educational journeys. You’ll help uphold our standard of excellence and care.
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Customer Service And Support
Posted 10 days ago
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We are seeking a dedicated and motivated Remote Customer Service & Helpdesk professional to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while helping to resolve issues efficiently and effectively. Your primary responsibility will be to assist customers with their inquiries, provide troubleshooting solutions, and ensure that they have a positive experience with our company. As a remote position, you will have the flexibility to work from home, but you will be expected to maintain a high level of responsiveness and professionalism. We value individuals who are passionate about customer service and possess strong problem-solving skills. Your ability to communicate clearly and effectively will be essential as you navigate a diverse range of customer needs and expectations. By leveraging technology and your communication prowess, you will play a vital role in enhancing our customers' experiences and contributing to the overall success of our organization. If you have a strong desire to help others and the required skills to excel in a remote environment, we encourage you to apply and become a valuable part of our customer service team.
Responsibilities- Respond promptly to customer inquiries via phone, email, and chat.
- Diagnose and troubleshoot customer issues related to products and services.
- Provide detailed product and service information to customers.
- Document all customer interactions and resolutions in the helpdesk software.
- Escalate complex issues to higher-level support when necessary.
- Maintain a comprehensive understanding of company policies and procedures.
- Participate in training and development programs to continuously enhance skills.
- Proven experience in customer service or helpdesk support roles.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a proactive mindset.
- Ability to work independently in a remote environment.
- Familiarity with helpdesk software and ticketing systems.
- Basic technical knowledge of computer systems and software applications.
- Strong organizational skills and attention to detail.
Company Details
Customer Service Representative
Posted 12 days ago
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We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative at Collegiate Charter School. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. In this role, you will be responsible for providing exceptional customer service to students, parents, and staff members.
Responsibilities:- Respond to inquiries and provide information to students, parents, and staff via phone, email, and in person
- Assist with enrollment, registration, and scheduling processes
- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate records of all customer interactions
- Collaborate with other departments to ensure a seamless customer experience
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
If you are passionate about providing exceptional customer service and making a positive impact in the lives of students, we encourage you to apply for the Customer Service Representative position at Collegiate Charter School.
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Customer Service Representative
Posted 14 days ago
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As a Customer Support Specialist, you will be the first point of contact for clients seeking assistance with our consulting services, platforms, or deliverables. You’ll ensure clients receive timely, effective support while maintaining a high level of customer satisfaction. You’ll work closely with consultants, project managers, and internal teams to resolve issues, gather feedback, and ensure seamless communication between clients and the firm.
Responsibilities- Respond promptly to client inquiries via email, phone, chat, and ticketing systems.
- Provide information about services, project status, deliverables, and timelines.
- Troubleshoot and resolve client issues, escalating to relevant teams when necessary.
- Maintain accurate records of interactions and follow-ups using CRM or support tools.
- Assist with onboarding new clients, including sharing resources and documentation.
- Collect client feedback and suggest process improvements to enhance service quality.
- Collaborate with consultants and internal teams to stay informed on ongoing projects and client needs.
- Monitor client satisfaction metrics and help identify trends or recurring issues.
- Support knowledge base and help center documentation efforts.
- 1+ years of customer service or support experience.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency with CRM systems (e.g., Salesforce, HubSpot, Zendesk).
- Ability to multitask and manage time effectively in a fast-paced environment.
- Collaborative mindset with a customer-first attitude.