2 Halton Healthcare Services jobs in Burlington

Job Description

Mental Health Worker-Community Support Services

• Maintains current working knowledge of relevant legislation in Mental Health Act, Health Care Consent Act, Substitute Decisions Act, Public Hospitals Act, Long Term Care Act, Child and Family Services Act, PHIPA and Excellent Care for All Act
• Conducts intake interviews and comprehensive mental health/psychosocial assessments
• Develops and implements individualized service plans in collaboration with clients
• Provides short-term and long-term supportive counseling using evidence-based approaches (e.g., CBT, DBT, motivational interviewing)
• Supports clients in navigating symptoms of anxiety, depression, psychosis, PTSD, and concurrent disorders
• Facilitates peer support and psychoeducational groups focused on wellness, coping skills, and relapse prevention
• Responds to mental health crises in community, home, or congregate settings
• Conducts risk assessments (e.g., suicide, self-harm, violence) and safety planning
• Collaborates with emergency services, hospitals, and mobile crisis teams
• Provides de-escalation, stabilization, and post-crisis follow-up
• Assists clients in accessing various available supports, food security, and legal aid
• Coordinates referrals to psychiatrists, psychologists, addiction services, and primary care providers
• Tracks progress through regular reviews and adjust care plans accordingly
• Advocates for clients within healthcare, legal, and social systems
• Builds relationships with community agencies, cultural organizations, other supports
• Develops and delivers organizational education on mental health awareness and stigma reduction, coordinates external training services to present education
• Participates in community events and outreach initiatives
• Collaborates in client transitions from hospital to community support services programs
• Documents client related interventions in keeping with standard documentation guidelines
• Adheres to the OCSWSSW Standards of Practice / RSW disciple-specific documentation guidelines as applicable to individual credentials
• Identifies and intervenes with high risk / high risk social situation and utilizes best practices and guidelines
• Provides theory-based crisis intervention and counselling
• Assists in discharges and care planning where applicable to program
• Engages in mentorship and provides expertise to other SJHC front line staff
• Complies with all required Workload Measurements and other statistical data collection expectations
• Supports data collection, tracking and analysis, develops and presents reports as requested
• Records support activities in client charts
• Supports clients in setting up therapy appointments
• Performs general administrative duties related to the role
• Other duties as required

• Regularly demonstrates our mission, vision and values:
  1. Support compassionate care, faith and diversity
  2. Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
  3. Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
  4. knowledge, sensitivity and expertise in the care of seniors and their families
• Ability to work collaboratively with an interdisciplinary team; sharing expertise and drawing on the expertise of others
• Actively promotes a healthy, supportive and inclusive work environment
• Proactively contributes to initiatives, supporting and encouraging positive change
• Ability to engage in effective problem solving, possess logic and analytical thinking
• Skilled at thinking about creative solutions to complex problems, analytical thinking skills
• Ability to be self reflective and adapt to changing needs
• Solid team-based approach to every day work activities
• Adaptable and creative with the ability to shift approaches quickly
• Superior communication skills both verbal and written, with an excellent customer service mind set
• Positive and professional, with a “can do” attitude
• Willingness to regularly go the extra mile and actively support co-workers
• Willingness to learn and mentor with senior staff members
• Ability to prioritize work and meet deadlines in a fact paced environment
• Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
• Participating fully in both internal and external training requirements
• Participating fully in corporate quality initiatives
• Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used

• Diploma or Degree in Social Work, Psychology, Mental Health, Addictions, Nursing, or related field, required
• Registration with a professional college (e.g., OCSWSSW, CRPO, CNO), preferred
• Bachelor’s Degree in Social Work from an accredited University, an asset
• Registered with the Ontario College of Social Workers and Social Service Workers, required
• Membership with the Ontario association of Social Workers, preferred
• Minimum 2 years of experience in mental health, addictions, or social services role, required
• Previous experience working with vulnerable clients in community care settings, required
• Gentle Persuasive Approach (or equivalent) training, preferred
• Proficient computer skills, including excel, Office 365, Citrix etc, preferred

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