28 Hca Healthcare jobs in Canada

National Lead Clinical Support- Ambulatory Surgical Care

Toronto, Ontario Clearpoint Health Network Inc.

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Clearpoint Health Network is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards. Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. All Clearpoint employees are expected to operate using the values of the company (Respect, Quality, Compassion, and Innovation) in all aspects of their daily activities.

Reporting to the President, and partnered with the Regional Operation Directors, the National Lead, Clinical Support, is responsible for the implementation of high-quality patient care, regulatory compliance, operational efficiency, and overall business performance. This role is a key support resource to drive clinical excellence and operational efficiency to achieve organizational goals in conjunction with senior leadership.

Specific Expectations:

Operational Leadership:

  • Ensure seamless patient care and workflow efficiency in the daily clinical operations of the Ambulatory Surgical Centres.
  • Implement policies, procedures, and best practices to enhance quality outcomes and operational effectiveness that are embraced by the front line.
  • Identify process breakdown trends causing potential patient events (e.g., equipment, wrong side, case preparedness, scheduling lack of information) and mitigate risk with process improvement.
  • Collaborate with Regional Directors on facility operations, supply chain, scheduling, optimizing labour management efficiency and patient throughput and OR optimization.
  • Collaborate with Regional Directors and centre clinical leadership supply and preference card use performance and equipment/implant failures to maximize operational efficiencies and quality care.
  • Instill a “go see for yourself” clinical management culture to verify and improve processes.
  • Monitor and improve key performance indicators (KPIs) such as case volume, turnover time, RL6, safety reporting/improvements and patient satisfaction.
  • Mentor clinical leadership team in conjunction with Regional Directors on proactive management and continuous improvement.

Financial & Business Management:

  • Assist in the development and achievement of budgets, ensuring financial sustainability and profitability.
  • Collaborate with the Regional Director, CFO/finance team to optimize billing
  • Collaborate with the Regional Director to ensure cost efficiencies while meeting quality standards.

Regulatory Compliance & Quality Assurance:

  • Ensure compliance with provincial and accreditation standards.
  • Oversee risk management, infection control, and patient safety programs.
  • Collaborate with the Quality Team to improve staff clinical metrics and outcomes.
  • Instill a continuous improvement approach to care with the front-line staff.
  • Maintain culture of quality and safety.

Physician & Staff Engagement:

  • Collaborate with the Regional Directors, Chief Medical Officer and centre Medical Directors to address clinical quality and patient care initiatives.
  • Support hiring, training, and performance management of clinical staff.
  • Collaborate with Regional Directors to ensure clinical education, competency and training.
  • Establish a process to allow for cross provincial clinical assistance and process support
  • Foster a positive workplace culture that enhances employee engagement and retention.

Strategic Growth & Business Development:

  • Support innovation to improve patient experience and operational efficiency.

Skills & Competencies:

  • 10+ years of ASC clinical leadership
  • Registered Nurse and business training/education, preferred
  • Proven track record of ASC clinical operations and healthcare regulations.
  • Strong understanding of ASC clinical best processes and quality care delivery
  • Proven leadership in leading teams, finance, and collaboration with Regional operations and business development initiatives.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Experience with ASC software systems (EHR, scheduling, billing platforms).
  • Strong understanding of accounting, education and quality systems and processes.
  • Ability to travel 25% throughout Canada at our ASC locations

KPIs and Measures of Success:

  • All centres remain accredited by the appropriate regulatory body
  • Enhance RL6 reporting to identify “good catches” and reduce major incidents
  • Disciplined implementation of policies, procedures and best processes identified by the clinical team
  • Development of a strong team of nurse leaders within the company and centres
  • Increased efficiency in labour and supplies management
  • Clinical development and training of new services, in conjunction with the Regional Director

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.

For accommodation requests during the hiring process, please contact for further information.

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Environmental Services Supervisor - Healthcare (78852001)

London, Ontario Sodexo Canada Ltd

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Salary Range: $55,000 - $60,000 (CAD)

Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Environmental Services Supervisor.

Schedule:
 

  • Hours:

    • Sunday: 3:00 PM – 11:00 PM

    • Monday: 3:00 PM – 11:00 PM

    • Tuesday: 4:00 PM – 12:00 AM (midnight)

    • Wednesday: 4:00 PM – 12:00 AM

    • Thursday: 4:00 PM – 12:00 AM

    • Friday & Saturday: Off

  • Note: may include working statutory holiday

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

Job Description

How You’ll Make an Impact:   

  • Ensure all housekeeping is carried out in accordance with Sodexo health and safety policies.
  • Audit and provide monitoring for your team as well as support all training for their shifts:
  • Coordinate activities of housekeeping employees engaged in cleaning within a very busy environment.
  • Assist in ensuring a safe working environment throughout the facility for all employees and guests
  • Assist in monitoring employee productivity and provides suggestions for increased service or productivity
  • Ensure health and safety policies are followed and implemented.
  • Perform daily inspection of rooms, common areas and general areas in the hospital.
  • Perform day to day assignments in addition to lead duties
  • Work with customers to ensure satisfaction in such areas as quality, service, and issue resolution
Qualifications

What You’ll Need to Succeed:  

  • 2+ years of Supervisory experience required
  • Environmental Services experience required 
  • Healthcare environment experience is preferred
  • Proven ability to provide quality audits and training
  • Must have exceptional organizational skills
  • Completion or current enrollment in OHHA or CAEM is preferred
  • TDG, WHMIS Certification Required
  • Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress


Additional Information

What Makes Sodexo Different:    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

  • Flexible work environment  
  • Competitive compensation & great employee benefits 
  • Training and development programs  
  • Countless opportunities for growth  
  • Corporate responsibility & sustainability  
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
  • And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

Follow us on social media to see first-hand what we are all about!  

Instagram: Sodexo Canada (@sodexocanada)

Twitter: Sodexo Canada (@SodexoCanada)

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo Canada | Facebook

SodexoSJP

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Patient Care Coordinator

Kitchener, Ontario $41920 - $82330 Y KWIC Physiotherapy Inc.

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At KWIC Physiotherapy, our mission isKWIC Relief. Stronger You . We are a leading physiotherapy and Wellness clinic serving the Kitchener–Waterloo community with a multidisciplinary team that includes physiotherapists, massage therapists, and more.

We are seeking a dedicated and organized Patient Care Coordinator to join our team. The ideal candidate will have strong communication skills, attention to detail, and a passion for helping patients feel supported throughout their care journey. This role goes beyond the front desk—you will be the primary contact for patients, ensuring they receive the highest level of service and are encouraged to stay consistent with their treatment plans.

Overview

As a Patient Care Coordinator, you will play a key role in patient experience and clinic success. You will not only manage scheduling and administrative tasks, but also retain patients, reduce cancellations, and promote treatment compliance by communicating the value of ongoing care.

Responsibilities

  • Serve as the first point of contact for patients—answering calls, emails, and in-person inquiries.
  • Schedule, confirm, and re-book appointments to optimize provider schedules and reduce no-shows.
  • Follow up with patients to encourage treatment plan compliance and retention.
  • Educate patients about treatment options, follow-up care, and the importance of completing care plans.
  • Maintain accurate patient records in the EMR system (Walnut/Jane), ensuring compliance with privacy regulations.
  • Coordinate with healthcare providers to ensure seamless communication regarding patient care.
  • Manage patient flow in the clinic to support timely, efficient service.
  • Handle administrative tasks including filing, data entry, and insurance verification as needed.

Qualifications

  • Previous experience in a medical, physiotherapy, or dental office is preferred.
  • Familiarity with medical terminology and healthcare procedures.
  • Proficiency in EMR systems (Walnut, Jane, or similar) is an asset.
  • Exceptional communication and interpersonal skills—confident, clear, and empathetic.
  • Strong organizational skills and attention to detail.
  • Ability to multitask in a fast-paced, patient-focused environment.
  • A friendly, professional demeanor with a patient-first mindset.

Compensation

  • $20–$5/hr, based on experience.
  • Performance incentives tied to patient retention and re-booking success.

Why Join KWIC Physiotherapy?

  • Collaborative and supportive team environment.
  • Opportunity to be at the center of patient care and clinic growth.
  • Modern, well-equipped clinic with strong referral networks.
  • Career development opportunities across our expanding group of clinics in Ontario.

How to Apply

If you're a people-person who thrives on helping others and wants to play a key role in delivering exceptional healthcare, we'd love to hear from you

Apply today with your resume:

Learn more about us:

KWIC Physiotherapy – KWIC Relief. Stronger You.

Job Types: Fixed term contract, Casual, Seasonal

Contract length: 6 months

Pay: $2 .00- 39.57 per hour

Expected hours: 8 – 18 per week

Benefits:

  • Flexible schedule

Work Location: In person

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Patient Care Coordinator

$80000 - $105000 Y Southwood Dental Studio - Highbury

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Overview

We are seeking a dedicated and organized Patient Care Coordinator to join our dental team. In this role, you will be the primary point of contact for patients, ensuring they receive exceptional care and support throughout their visit. You will play a vital role in managing patient schedules, coordinating appointments, and providing administrative support within a medical or dental office setting.

Duties

  • Greet patients warmly and assist them with check-in procedures.
  • Schedule, confirm, and manage patient appointments efficiently.
  • Maintain accurate patient records and ensure compliance with privacy regulations.
  • Communicate effectively with patients regarding their treatment plans and follow-up care.
  • Collaborate with dental staff to coordinate patient care and address any concerns.
  • Utilize medical terminology to assist in the documentation of patient interactions.
  • Provide administrative support including filing, data entry, and managing office supplies.
  • Handle patient inquiries and resolve issues in a professional manner.

Qualifications

  • Previous experience in a dental office or dental office is highly desirable.
  • Familiarity with dental terminology is essential for effective communication.
  • Strong organizational skills and attention to detail are required.
  • Excellent interpersonal skills to interact positively with patients and staff.
  • Proficiency in office procedures and administrative support tasks.
  • Ability to multitask in a fast-paced environment while maintaining accuracy.
  • A commitment to providing compassionate care to all patients. Join our team as a Patient Care Coordinator and contribute to delivering outstanding dentalcare services while enhancing the patient experience
  • Knowledge of AbelDent preferred

Job Type: Full-time

Pay: $17.20-$25.00 per hour

Expected hours: 35 per week

Benefits:

  • Dental care
  • On-site parking
  • RRSP match

Work Location: In person

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Patient Care Specialist

Toronto, Ontario Canadian Dental Services Corp.

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Launch Your Healthcare Career with CDS Location: Corporate Head Office (Yonge and Bloor) Type: Part-Time (Saturday, Sunday) | Entry-Level | Students Welcome About Canadian Dental Services (CDS) At CDS, we’re not just running dental clinics — we’re reimagining the way Canadians experience oral healthcare. We own and operate clinics across the country, ensuring patients receive exceptional care through innovation, compassion, and operational excellence. We believe our people are our strongest advantage. That’s why we invest in ambitious, high-potential individuals who want more than just a job — they want a career with purpose, growth, and impact. Why This Role is Your Perfect Starting Point The Patient Care Specialist position is your gateway to a long-term, thriving career in healthcare administration and leadership. You’ll begin at the heart of our operations — our Patient Support Centre — where you will: * Connect with patients across Canada and bring them back to the care they need. * Develop world-class communication skills in persuasion, empathy, and service excellence. * Understand the inner workings of healthcare operations while making an immediate impact on patient outcomes. This isn’t just about booking appointments — it’s about becoming a trusted voice for patients and learning the skills that will carry you into leadership. Building Your Foundation * Master patient communication and service strategies. * Learn the operational systems that make healthcare run efficiently. * Gain insight into every step of the patient journey.  Growth Track We offer two clear career pathways so you can grow where your strengths and passions lead you. Practice & People Leadership * Prepares you for a career in Healthcare Industry. * Develops skills in leadership, people management, and clinic operations. Who We’re Looking For * Current or recent university graduates or early-career professionals in health sciences, business, communications, or related fields. * Exceptional interpersonal and communication skills. * A genuine passion for healthcare and patient experience. * Ambition to learn, grow, and leadership Why Choose CDS * A clear, supported career path from day one — no guesswork. * Mentorship from seasoned healthcare leaders committed to your growth. * Opportunities nationwide across our extensive clinic network. * Work that matters — every call you make contributes to better health outcomes. * A culture of growth and innovation where your ideas are valued. Your future in healthcare leadership starts here. If you’re ready to turn your ambition into action, join CDS and begin the journey to becoming one of tomorrow’s leaders in the dental industry. Canadian Dental Services is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Patient Care Representative

Burlington, Ontario CVOS Oral Surgery

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Job Description

Salary: $24.15/hr

CVOS Oral Surgery is looking for experienced Patient Care Representatives/Dental Receptionists who are committed to providing the best experience to patients.


We offer a positive, co-operative environment where teamwork is key. Unlike other dental offices, we are not open evenings or weekends which allows for a more balanced work life.


This is a full timeposition that will be guaranteed 30 hours per week, but averages 40+ hours. You will be required to work in our clinics throughout Halton and Mississauga, so if you don't mind travelling and are looking for a new opportunity, we want to hear from you.


NO AGENCIES PLEASE


We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please inform us if you require accommodations during the interview process


CVOS is a unionized workplace with the UFCW

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Patient Care Coordinator

Red Deer, Alberta Avant Respiratory

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Patient Care Coordinator - Red Deer, AB
 

At Avant Respiratory, we are committed to providing the highest quality in sleep therapy services across Canada. We provide clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.

Are you an organized and personable Patient Care Coordinator with a knack for exceptional customer service and administrative skills? If you thrive in a fast-paced environment and love ensuring patients receive the best care possible, this opportunity is perfect for you

We are in expansion mode, building our new division in oxygen space, and actively recruiting a Patient Care Coordinator to join our team in Red Deer, AB . This role offers growth and leadership opportunity as the company and business expand.
 
Key Responsibilities include but are not limited to:
  • Warmly welcome clients and assist them with purchases, booking appointments and answer general therapy inquiries. 
  • Promptly answer telephone calls and receive faxes, distribute correspondence and inquiries to appropriate associates, requisition supplies and additional office duties. 
  • Billing insurance and government agencies. 
  • Maintain accurate records of submission and payment, minimize accounts receivable and ensure prompt collection of outstanding payments. 
  • Adhere to patient charting protocols in Electronic Medical Records system. 
  • Assist with the initial Oxygen set-up with provision of equipment and instructions.
  • Assist with basic troubleshooting of Oxygen Therapy equipment and/or PAP equipment and supplies.
  • Assist clients with CPAP set-up.
  • Troubleshoot PAP equipment and supplies.
  • Assist with CPAP inventory.
  • Re-supply calls to clients.
  • Able to lift 50 pounds of equipment.
  • Support marketing efforts by maintaining literature supplies, forming relationships with referral sources, assisting social media efforts, and managing patient experience feedback. 
  • Required to be part of the on-call rotation, a fair and equitable schedule.

Skills & Qualifications
  • A minimum of 2+ years in Medical Administration or Customer Service experience is preferred.
  • Experience in healthcare or sleep therapy is considered an asset but it is not required, training is provided.
  • Registered healthcare professional (RN/RPN) is a plus but not a requirement. We welcome all applicants!
  • Must have a valid driving license and clean drivers abstract.
  • A background in sales support and merchandising is considered an asset.
  • Excellent organizational and administrative skills with impeccable attention to detail.
  • Proficiency working with Microsoft Office Suite (Word, Excel, and Outlook), Quickbooks, or similar accounting software & experience with CRM/EMR or related system.
  • The ability to quickly learn and understand various processing in a constantly changing environment. 
  • A professional, friendly interpersonal manner with strong customer service values.
  • Strong written and verbal communication skills.
  • Good time management skills and ability to work effectively under pressure and meet demanding deadlines.
  • Ability to multi-task, assess situations and prioritize tasks accordingly.
  • Good listening skills along with the ability to accept and follow directions.
AvantSleep Offers:
  • Competitive Salary
  • Comprehensive Benefits Plan
  • RRSP Matching Program
  • Health Life insurance
  • Dental and Vision
  • Mileage pay/reimbursement
  • Excellent Work/Life balance


Job type : Full-time, Permanent

Schedule: 40 hours per week, plus on-call

Pay: starts at $23/hour (rate may vary on licenses/experiences)

Website: /> 

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Patient Care Coordinator

Fort McMurray, Alberta Peak Dental Group

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Job Description

Duties:

  • The patient care coordinator is responsible for booking patient appointments and facilitating an excellent custom service experience.
  • You will be answering phones, booking appointments, confirming appointments, answering and responding to any leads through web marketing platforms or any new patient referral inquiries, poke calls, RecallMax follow-ups, and pre-determinations; as well as acquiring and presenting a break-down of benefits and the cost of treatment to patients.


Qualifications:

  • You must have a minimum 3 years experience in sales and service.

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Afternoon Janitorial Services Manager Healthcare (87262001)

Calgary, Alberta Sodexo Canada Ltd

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Company Description

Grow your career with a company that shares your passion!   Our Healthcare Division has an exciting new opportunity to join Sodexo as our next Afternoon Janitorial Services Manager to support our busy local area accounts. This role will require an enhanced background check or criminal record check for a variety of client sites.  This role will also require reliable transportation to be able to access the sites you will support within the Calgary region.  This role is a Monday - Friday opportunity with hours between 2 pm - 10 pm.  

Sodexo offers a competitive salary range of $58,000.00 - $63,000.00. as well as Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one of your new role. We also offer paid vacation and so much more! 

At Sodexo, our purposes to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

n your new role as our Afternoon Janitorial Services Manager  for our busy Healthcare team, you will be responsible for the oversight of all Soft Services, Environmental Services and administration functions for the assigned region of 10 - 12 accounts. 

As a hands-on leader assisting the General Manager, you will support our client, you will lead, develop, motivate, direct and supervise front line and supervisory employees.   You will assign work to employees based on client and service requirements, perform audits ensuring client standards are adhered to.    You will ensure proper training, provide recommendations and/or remedial training as required.  Maintains and tracks inventory levels of supplies and related costs, provides recommendations on quantity and timing of supply orders.

Scheduling  – Dispatch and prioritize work assignments within assigned area/shift ensuring client needs and expectations are met in accordance with contract.  Oversee, plan and ensure completion of special project cleaning assignments.

HR Related  – Supervise, coach, motivate and develop employees and supervisors to ensure all are appropriately trained and adhering to proper procedures.  Ensure completion of safety training and compliance.  Audits performance, provides or arranges for new and remedial training, performs coaching discussions, performance management and discipline as required.  Participates in hiring and staffing for the area of responsibility to ensure appropriate staffing levels are maintained.

Inventory  – Maintains supply levels for consumables ensuring the adequate distribution of supplies and equipment.  Maintain and report on inventory levels, provides recommendations related to alternative options, quantity and timing of orders

Other  – Participates in the implementation plans for environmental service programs, ensures compliance to programs and provides reports and recommendations regarding adjustments to plans and/or additional requirements

Safety  - Perform daily safety checks and inspections, perform safety observations on employees, conduct safety walks and trainings, conduct safety investigations, complete reporting on safety related tasks, ensure compliance within IMS system for training and physical safety tasks.

Qualifications

  • Post secondary diploma or degree in operations or related field or equivalent education and experience
  • Proven track record of hands on leadership of teams driving operational excellence for your client 
  • 3-5 years’ experience within a Soft Services, Environmental Services environment in a Healthcare environment is a very strong asset
  • Superior communication skills, written, verbal and interpersonal
  • Prior experience and proven success with training methods and techniques
  • Strong organizational, problem solving and multi-tasking skills
  • Initiative, good judgement and leadership abilities, supervisory capabilities.
  • Good communication skills; both oral and written
  • Ability to develop and implement budgetary guidelines for all departments.
  • You must complete a Criminal Background check for vunerable sector 


Additional Information

What Makes Sodexo Different:    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong  in a company that allows you to act  with purpose and thrive  in your own way. In addition, we offer:

  • Flexible work environment  
  • Competitive compensation & great employee benefits 
  • Training and development programs  
  • Countless opportunities for growth  
  • Corporate responsibility & sustainability  
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
  • And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

Follow us on social media to see first-hand what we are all about!  

Instagram:  Sodexo Canada (@sodexocanada)

Twitter:  Sodexo Canada (@SodexoCanada)

LinkedIn:  Sodexo Canada Careers

Facebook:  Sodexo Canada | Facebook

SodexoSJS

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Optometric Assistant/Patient Care Coordinator

Lethbridge, Alberta $45000 - $65000 Y Optical Studio

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Who We Are:

Optical Studio is a local, independently owned optometry clinic with two locations dedicated to enhancing the way people experience life. Guided by our core values —Inspired, Compassion, Teamwork, Quality, Respect, and Timeliness —we create a supportive, patient-focused environment where patients and employees feel valued. Our team is passionate about delivering exceptional care and continuously growing together.

Who You Are:

You are a compassionate, reliable professional who puts patients first. You think critically, pay attention to detail, and thrive in a fast-paced, team-oriented environment. You are not afraid to ask questions, share ideas, and suggest improvements that make your role and the clinic even better. You lift up and support your teammates, genuinely investing in exceptional patient care. You are eager to learn, grow and contribute to a workplace that values Inspiration, Compassion, Teamwork, Quality, Respect, and Timeliness.

Position Purpose and Objectives

The Optometric Assistant/Patient Care Coordinator (PCC) plays a vital role in clinic efficiency and improving patient care. Key responsibilities include patient reception, appointment scheduling, managing medical records and billing, and conducting optometric testing. This role also involves overseeing communication between departments and triaging patients.

All on-the-job training for this position will take place at our Lethbridge office.

We are currently hiring for two full-time positions:

Lethbridge Office – One full-time position based in our Lethbridge location

Fort Macleod Office – One full-time position based primarily in our Fort Macleod location (You will work four days per week in Fort Macleod and one day a week in Lethbridge).

Your primary responsibilities will encompass, but not be limited to:

  • Greeting and guiding patients and visitors to the clinic

  • Maintaining electronic medical records (EMR) in Visual Eyes

  • Verifying and processing third-party insurance, cash, and point-of-sale payments

  • Managing incoming telephone calls and responding or redirecting as required

  • Handling all appointment bookings

  • Triage emergency calls during operating hours

  • Once fully trained on equipment and required procedures, you will perform diagnostic testing including, but not limited to, auto-refraction, measuring ocular pressure, and capturing ocular scans according to defined quality control measures

  • Engaging patients and explaining procedures during diagnostic testing

  • Sanitizing pre-test and exam lanes

  • Instructing patients on contact lens insertion and removal

  • Assisting in the inventory control of contact lens trials

Required Qualifications

  • High School Diploma or equivalent

  • Proficiency in Windows-based software and Microsoft applications

  • Strong time management and organizational skills, with attention to detail.

  • Clear and professional verbal and written communication skills.

  • Ability to set priorities, manage multiple tasks, and handle challenging situations with tact, professionalism and diplomacy.

Preferred Qualifications

  • Familiarity with an electronic records management system

  • Previous experience in a medical/health care office

What we offer

  • Comprehensive benefits program

  • Store Discount

  • Professional development opportunities

  • Company events

  • On-Site parking

Company events

Job Type: Full-time up to 40 hours per week.

Pay: The starting pay range is $ $21.00 per hour, and the wage will correspond with experience and education.

If you are passionate about delivering exceptional patient care and want to work in a supportive, dynamic, and continuous learning environment, apply now to join our team

How to apply:

Send your resume to and specify which position you are applying for.

Closing date: September 25, 2025

We thank all who apply; however, only those selected for an interview will be contacted.

Applicants must be legally eligible to work in Canada.

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  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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