33 Hca Healthcare jobs in Canada

Director of Healthcare Services

Vancouver, British Columbia Reimagined Parking

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Description

We are seeking a collaborative, operations-focused Director of Healthcare Services to lead and oversee Impark’s largest and most complex portfolio—healthcare. This position is responsible for the daily performance, safety, service delivery, and client satisfaction across an extensive network of hospital and medical campus parking operations. The successful candidate will be a proactive leader with deep experience managing multi-site teams, ensuring compliance with contractual obligations, and building strong relationships with health authority stakeholders. 


Key Responsibilities

Portfolio Operations & Oversight  

  • Lead a cross-regional team of managers and supervisors responsible for operations at numerous healthcare facilities. 
  • Ensure that parking operations are safe, efficient, clean, and meet all client expectations and regulatory standards. 
  • Prepare and analyze operating reports (daily/weekly/monthly) and oversee maintenance projects to ensure timely and quality completion. 
  • Monitor key performance indicators including staffing, customer satisfaction, compliance, and incident response across sites. 
  • Enforce company and client contractual obligations, policies, and safety standards. 
  • Respond swiftly to incidents, escalated concerns, or facility-related issues. 
  • Lead the development and implementation of new parking technologies and solutions. 
  • Identify and pursue new business, portfolio growth and revenue growth opportunities. 

Team Leadership & Development  

  • Recruit, train, and develop high-performing managers and frontline employees across multiple sites. 
  • Provide coaching, performance monitoring, and succession planning to foster a strong, accountable leadership pipeline. 
  • Develop onboarding plans for new hires and oversee healthcare-specific training programs. 

Client Relations & Communication  

  • Serve as the senior point of contact for healthcare clients, developing strategic relationships with hospital and health authority stakeholders. 
  • Attend regular site meetings, provide data-driven performance updates, and respond to client feedback with action plans. 
  • Deliver client reporting on operational performance, service quality, staffing, and incident trends. 

Financial Accountability  

  • Review monthly P&L statements, variance reports, and revenue performance to ensure profitability and budget alignment. 
  • Recommend and implement operational adjustments to achieve or exceed financial targets. 
  • Ensure strong revenue controls and audit procedures are in place at all managed sites. 

Strategic Support & Cross-functional Collaboration  

  • Collaborate with internal teams including Business Development, Technology, Launch, HR, and Finance to implement operational improvements and new contracts. 
  • Contribute to the preparation of marketing proposals and operational plans to support business expansion within the healthcare vertical. 
  • Represent Impark professionally within the healthcare community and civic organizations to promote the company’s reputation and service commitment.

Skills, Knowledge and Expertise
  • 5+ years of experience in multi-site operations management, ideally in a regulated, service-oriented environment (e.g., healthcare, hospitality, facility management). 
  • Demonstrated leadership skills managing large and distributed teams. 
  • Excellent communication, client engagement, and relationship management skills. 
  • Strong financial and operational acumen, with experience reviewing P&Ls and performance metrics. 
  • Proven ability to handle multiple complex projects in a fast-paced, dynamic environment. 
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook). 

Preferred:  

  • Master’s Degree in Business or Healthcare Administration Preferred 
  • PTMP (formerly CAPP) or CPP certification. 
  • Experience working directly with public or private healthcare organizations. 
  • Familiarity with CRM platforms such as Salesforce. 



Benefits
  • RRSP (based on employee group) 
  • EAP (based on employee group) 
  • Paid Vacation 
  • Medical & Vision 
  • Dental 
  • Life Insurance 
  • AD&D 
  • Short-Term Disability 
  • Long-Term Disability (based on employee group)


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Clinical Support Representative

Quebec, Quebec STERIS

Posted 8 days ago

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Position Summary
As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities primarily in post-order sales support including in servicing, support of projects/installations and ORI startups within a Region. You will perform value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
This territory covers Quebec.
What you will do as a Clinical Support Representative
* Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory.
* Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
* Understand and effectively present technical literature and how it applies to solving the Customer needs.
* Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration.
* Act as a liaison between Service and Sales at the time of installation.
* Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
* Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
* Maintain knowledge of each account's history, contacts, and current and long-term purchase plans for designated products.
* Identify and recognize key business opportunities and trends to appropriate team member.
* Record Customer feedback and complaint information through the proper quality processes and channels.
* Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.
The Experience, Skills and Abilities Needed
Required:
* Associate's degree
* 1-2 years of successful sales or clinical hospital experience in medical device sales
* Ability to travel overnight up to ___%
* Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
* Bachelor's degree
* 2 years of experience in Operating Room Integration or Medical Device Reprocessing Department
* Experience supporting functions such as Clinical Engineering or hospital IT
* Experience in B2B sales
* Experience in audio visual communications
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Company Vehicle
* Cell Phone Stipend
* Robust Sales Training Program
* 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province)
* RRSP Matching Program
#LI-LS1
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Clinical Support Representative

Lévis, Quebec STERIS

Posted 8 days ago

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Job Description

Position Summary
As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities primarily in post-order sales support including in servicing, support of projects/installations and ORI startups within a Region. You will perform value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
This territory covers Quebec.
What you will do as a Clinical Support Representative
* Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory.
* Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
* Understand and effectively present technical literature and how it applies to solving the Customer needs.
* Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration.
* Act as a liaison between Service and Sales at the time of installation.
* Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
* Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
* Maintain knowledge of each account's history, contacts, and current and long-term purchase plans for designated products.
* Identify and recognize key business opportunities and trends to appropriate team member.
* Record Customer feedback and complaint information through the proper quality processes and channels.
* Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.
The Experience, Skills and Abilities Needed
Required:
* Associate's degree
* 1-2 years of successful sales or clinical hospital experience in medical device sales
* Ability to travel overnight up to ___%
* Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
* Bachelor's degree
* 2 years of experience in Operating Room Integration or Medical Device Reprocessing Department
* Experience supporting functions such as Clinical Engineering or hospital IT
* Experience in B2B sales
* Experience in audio visual communications
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Company Vehicle
* Cell Phone Stipend
* Robust Sales Training Program
* 3 Weeks Paid Vacation Per Year + Corporate Holidays (based on Province)
* RRSP Matching Program
#LI-LS1
This advertiser has chosen not to accept applicants from your region.

National Lead Clinical Support- Ambulatory Surgical Care

Toronto, Ontario Clearpoint Health Network Inc.

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Clearpoint Health Network is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards. Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. All Clearpoint employees are expected to operate using the values of the company (Respect, Quality, Compassion, and Innovation) in all aspects of their daily activities.

Reporting to the President, and partnered with the Regional Operation Directors, the National Lead, Clinical Support, is responsible for the implementation of high-quality patient care, regulatory compliance, operational efficiency, and overall business performance. This role is a key support resource to drive clinical excellence and operational efficiency to achieve organizational goals in conjunction with senior leadership.

Specific Expectations:

Operational Leadership:

  • Ensure seamless patient care and workflow efficiency in the daily clinical operations of the Ambulatory Surgical Centres.
  • Implement policies, procedures, and best practices to enhance quality outcomes and operational effectiveness that are embraced by the front line.
  • Identify process breakdown trends causing potential patient events (e.g., equipment, wrong side, case preparedness, scheduling lack of information) and mitigate risk with process improvement.
  • Collaborate with Regional Directors on facility operations, supply chain, scheduling, optimizing labour management efficiency and patient throughput and OR optimization.
  • Collaborate with Regional Directors and centre clinical leadership supply and preference card use performance and equipment/implant failures to maximize operational efficiencies and quality care.
  • Instill a “go see for yourself” clinical management culture to verify and improve processes.
  • Monitor and improve key performance indicators (KPIs) such as case volume, turnover time, RL6, safety reporting/improvements and patient satisfaction.
  • Mentor clinical leadership team in conjunction with Regional Directors on proactive management and continuous improvement.

Financial & Business Management:

  • Assist in the development and achievement of budgets, ensuring financial sustainability and profitability.
  • Collaborate with the Regional Director, CFO/finance team to optimize billing
  • Collaborate with the Regional Director to ensure cost efficiencies while meeting quality standards.

Regulatory Compliance & Quality Assurance:

  • Ensure compliance with provincial and accreditation standards.
  • Oversee risk management, infection control, and patient safety programs.
  • Collaborate with the Quality Team to improve staff clinical metrics and outcomes.
  • Instill a continuous improvement approach to care with the front-line staff.
  • Maintain culture of quality and safety.

Physician & Staff Engagement:

  • Collaborate with the Regional Directors, Chief Medical Officer and centre Medical Directors to address clinical quality and patient care initiatives.
  • Support hiring, training, and performance management of clinical staff.
  • Collaborate with Regional Directors to ensure clinical education, competency and training.
  • Establish a process to allow for cross provincial clinical assistance and process support
  • Foster a positive workplace culture that enhances employee engagement and retention.

Strategic Growth & Business Development:

  • Support innovation to improve patient experience and operational efficiency.

Skills & Competencies:

  • 10+ years of ASC clinical leadership
  • Registered Nurse and business training/education, preferred
  • Proven track record of ASC clinical operations and healthcare regulations.
  • Strong understanding of ASC clinical best processes and quality care delivery
  • Proven leadership in leading teams, finance, and collaboration with Regional operations and business development initiatives.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Experience with ASC software systems (EHR, scheduling, billing platforms).
  • Strong understanding of accounting, education and quality systems and processes.
  • Ability to travel 25% throughout Canada at our ASC locations

KPIs and Measures of Success:

  • All centres remain accredited by the appropriate regulatory body
  • Enhance RL6 reporting to identify “good catches” and reduce major incidents
  • Disciplined implementation of policies, procedures and best processes identified by the clinical team
  • Development of a strong team of nurse leaders within the company and centres
  • Increased efficiency in labour and supplies management
  • Clinical development and training of new services, in conjunction with the Regional Director

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.

For accommodation requests during the hiring process, please contact for further information.

This advertiser has chosen not to accept applicants from your region.

Client Services Manager - Healthcare Security

Red Deer, Alberta Securiguard

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About Securiguard

At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.

About the Role

Securiguard is looking for a Client Services Manager - Healthcare Security who will manage a sector of our Healthcare Security vertical and healthcare security contracts in Alberta. This role is pivotal in driving growth, developing strategic partnerships, and expanding our footprint in the healthcare sector. The ideal candidate will have a strong background in business development, a deep understanding of the healthcare industry, and proven expertise in security solutions.

The day to day:
  • Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
  • Manage a book of business for strategic Healthcare accounts, delivering first class service delivery and contract compliance. Ability to spend significant time on site is expected
  • Recommend/implement security solutions, coverage and risk-reducing strategies
  • Ensure all contract and legislative requirements are being met.
  • New Business start-ups and transition plan implementation
  • Incident Response and Incident Command
  • Full accountability and management for KPI Implementation and Reporting
  • Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders in the healthcare industry.
  • Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
  • Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
Knowledge:
  • Legislation - Relevant government and security legislation in Alberta
  • Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
  • Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control
Here's what you need:
  • Successful applicants must have a minimum of 3 to 5 years' security experience in a managerial capacity in the Healthcare Security environment
  • Have, or be in the process of attaining the CHPA designation with IAHSS and hold active membership with IAHSS.
  • In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges
  • Demonstrated success in building and leading teams, passion and high energy for people
  • Experience in an operational setting involving the management and supervision of many staff members
  • Strong communicators with assertive interpersonal skills and team players are critical to success
  • Security/Service professional with proven management experience within the security industry, the public sector or armed services is an asset
  • Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
  • Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
  • Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
  • MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 Alberta Driver's License; access to or possession of vehicle for attending to all client sites
  • Understands financial and cost drivers in the security industry
Why Join Us?

We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.


At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy in 2024. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.


At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

Here, you'll join a team that values collaboration, innovation, and your professional growth. This role offers more than administrative work - it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.

Ready to join the team? Apply today!

This advertiser has chosen not to accept applicants from your region.

Client Services Manager - Healthcare Security

Calgary, Alberta Securiguard

Posted today

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Job Description

Job Description

Job Description

About Securiguard

At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.

About the Role

Securiguard is looking for a Client Services Manager - Healthcare Security who will manage a sector of our Healthcare Security vertical and healthcare security contracts in Alberta. This role is pivotal in driving growth, developing strategic partnerships, and expanding our footprint in the healthcare sector. The ideal candidate will have a strong background in business development, a deep understanding of the healthcare industry, and proven expertise in security solutions.

The day to day:
  • Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
  • Manage a book of business for strategic Healthcare accounts, delivering first class service delivery and contract compliance. Ability to spend significant time on site is expected
  • Recommend/implement security solutions, coverage and risk-reducing strategies
  • Ensure all contract and legislative requirements are being met.
  • New Business start-ups and transition plan implementation
  • Incident Response and Incident Command
  • Full accountability and management for KPI Implementation and Reporting
  • Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders in the healthcare industry.
  • Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
  • Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
Knowledge:
  • Legislation - Relevant government and security legislation in Alberta
  • Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
  • Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control
Here's what you need:
  • Successful applicants must have a minimum of 3 to 5 years' security experience in a managerial capacity in the Healthcare Security environment
  • Have, or be in the process of attaining the CHPA designation with IAHSS and hold active membership with IAHSS.
  • In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges
  • Demonstrated success in building and leading teams, passion and high energy for people
  • Experience in an operational setting involving the management and supervision of many staff members
  • Strong communicators with assertive interpersonal skills and team players are critical to success
  • Security/Service professional with proven management experience within the security industry, the public sector or armed services is an asset
  • Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
  • Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
  • Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
  • MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 Alberta Driver's License; access to or possession of vehicle for attending to all client sites
  • Understands financial and cost drivers in the security industry
Why Join Us?

We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.


At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy in 2024. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.


At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

Here, you'll join a team that values collaboration, innovation, and your professional growth. This role offers more than administrative work - it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.

Ready to join the team? Apply today!

This advertiser has chosen not to accept applicants from your region.

Client Services Manager - Healthcare Security

Lethbridge, Alberta Securiguard

Posted today

Job Viewed

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Job Description

Job Description

Job Description

About Securiguard

At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.

About the Role

Securiguard is looking for a Client Services Manager - Healthcare Security who will manage a sector of our Healthcare Security vertical and healthcare security contracts in Alberta. This role is pivotal in driving growth, developing strategic partnerships, and expanding our footprint in the healthcare sector. The ideal candidate will have a strong background in business development, a deep understanding of the healthcare industry, and proven expertise in security solutions.

The day to day:
  • Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
  • Manage a book of business for strategic Healthcare accounts, delivering first class service delivery and contract compliance. Ability to spend significant time on site is expected
  • Recommend/implement security solutions, coverage and risk-reducing strategies
  • Ensure all contract and legislative requirements are being met.
  • New Business start-ups and transition plan implementation
  • Incident Response and Incident Command
  • Full accountability and management for KPI Implementation and Reporting
  • Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders in the healthcare industry.
  • Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
  • Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
Knowledge:
  • Legislation - Relevant government and security legislation in Alberta
  • Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
  • Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control
Here's what you need:
  • Successful applicants must have a minimum of 3 to 5 years' security experience in a managerial capacity in the Healthcare Security environment
  • Have, or be in the process of attaining the CHPA designation with IAHSS and hold active membership with IAHSS.
  • In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges
  • Demonstrated success in building and leading teams, passion and high energy for people
  • Experience in an operational setting involving the management and supervision of many staff members
  • Strong communicators with assertive interpersonal skills and team players are critical to success
  • Security/Service professional with proven management experience within the security industry, the public sector or armed services is an asset
  • Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
  • Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
  • Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
  • MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 Alberta Driver's License; access to or possession of vehicle for attending to all client sites
  • Understands financial and cost drivers in the security industry
Why Join Us?

We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.


At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy in 2024. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.


At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

Here, you'll join a team that values collaboration, innovation, and your professional growth. This role offers more than administrative work - it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.

Ready to join the team? Apply today!

This advertiser has chosen not to accept applicants from your region.
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Client Services Manager - Healthcare Security

Edmonton, Alberta Securiguard

Posted today

Job Viewed

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Job Description

Job Description

Job Description

About Securiguard

At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.

About the Role

Securiguard is looking for a Client Services Manager - Healthcare Security who will manage a sector of our Healthcare Security vertical and healthcare security contracts in Alberta. This role is pivotal in driving growth, developing strategic partnerships, and expanding our footprint in the healthcare sector. The ideal candidate will have a strong background in business development, a deep understanding of the healthcare industry, and proven expertise in security solutions.

The day to day:
  • Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
  • Manage a book of business for strategic Healthcare accounts, delivering first class service delivery and contract compliance. Ability to spend significant time on site is expected
  • Recommend/implement security solutions, coverage and risk-reducing strategies
  • Ensure all contract and legislative requirements are being met.
  • New Business start-ups and transition plan implementation
  • Incident Response and Incident Command
  • Full accountability and management for KPI Implementation and Reporting
  • Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders in the healthcare industry.
  • Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
  • Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
Knowledge:
  • Legislation - Relevant government and security legislation in Alberta
  • Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
  • Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control
Here's what you need:
  • Successful applicants must have a minimum of 3 to 5 years' security experience in a managerial capacity in the Healthcare Security environment
  • Have, or be in the process of attaining the CHPA designation with IAHSS and hold active membership with IAHSS.
  • In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges
  • Demonstrated success in building and leading teams, passion and high energy for people
  • Experience in an operational setting involving the management and supervision of many staff members
  • Strong communicators with assertive interpersonal skills and team players are critical to success
  • Security/Service professional with proven management experience within the security industry, the public sector or armed services is an asset
  • Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
  • Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
  • Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
  • MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 Alberta Driver's License; access to or possession of vehicle for attending to all client sites
  • Understands financial and cost drivers in the security industry
Why Join Us?

We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.


At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy in 2024. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.


At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

Here, you'll join a team that values collaboration, innovation, and your professional growth. This role offers more than administrative work - it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.

Ready to join the team? Apply today!

This advertiser has chosen not to accept applicants from your region.

Environmental Services Supervisor - Healthcare (81460044)

London, Ontario Sodexo Canada Ltd

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Company Description

Salary Range: $55,000 - $60,000 (CAD)

Grow your career with a company that shares your passion!  Our Healthcare Division  has an exciting new opportunity to join the Sodexo team as our next Environmental Services Supervisor.

Schedules Available:

  • 3:00PM - 11:00PM
  • 11:00PM-7:00AM

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

Job Description

How You’ll Make an Impact:   

  • Ensure all housekeeping is carried out in accordance with Sodexo health and safety policies.
  • Audit and provide monitoring for your team as well as support all training for their shifts:
  • Coordinate activities of housekeeping employees engaged in cleaning within a very busy environment.
  • Assist in ensuring a safe working environment throughout the facility for all employees and guests
  • Assist in monitoring employee productivity and provides suggestions for increased service or productivity
  • Ensure health and safety policies are followed and implemented.
  • Perform daily inspection of rooms, common areas and general areas in the hospital.
  • Perform day to day assignments in addition to lead duties
  • Work with customers to ensure satisfaction in such areas as quality, service, and issue resolution
Qualifications

What You’ll Need to Succeed:  

  • 2+ years of Supervisory experience required
  • Environmental Services experience required 
  • Healthcare environment experience is preferred
  • Proven ability to provide quality audits and training
  • Must have exceptional organizational skills
  • Completion or current enrollment in OHHA or CAEM is preferred
  • TDG, WHMIS Certification Required
  • Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress


Additional Information

What Makes Sodexo Different:    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong  in a company that allows you to act  with purpose and thrive  in your own way. In addition, we offer:

  • Flexible work environment  
  • Competitive compensation & great employee benefits 
  • Training and development programs  
  • Countless opportunities for growth  
  • Corporate responsibility & sustainability  
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
  • And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

Follow us on social media to see first-hand what we are all about!  

Instagram:  Sodexo Canada (@sodexocanada)

Twitter:  Sodexo Canada (@SodexoCanada)

LinkedIn:  Sodexo Canada Careers

Facebook:  Sodexo Canada | Facebook

 SodexoSJP

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Client Services Manager - Healthcare Security

Fort McMurray, Alberta Securiguard

Posted today

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Job Description

Job Description

Job Description

About Securiguard

At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.

About the Role

Securiguard is looking for a Client Services Manager - Healthcare Security who will manage a sector of our Healthcare Security vertical and healthcare security contracts in Alberta. This role is pivotal in driving growth, developing strategic partnerships, and expanding our footprint in the healthcare sector. The ideal candidate will have a strong background in business development, a deep understanding of the healthcare industry, and proven expertise in security solutions.

The day to day:
  • Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
  • Manage a book of business for strategic Healthcare accounts, delivering first class service delivery and contract compliance. Ability to spend significant time on site is expected
  • Recommend/implement security solutions, coverage and risk-reducing strategies
  • Ensure all contract and legislative requirements are being met.
  • New Business start-ups and transition plan implementation
  • Incident Response and Incident Command
  • Full accountability and management for KPI Implementation and Reporting
  • Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders in the healthcare industry.
  • Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
  • Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
Knowledge:
  • Legislation - Relevant government and security legislation in Alberta
  • Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
  • Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control
Here's what you need:
  • Successful applicants must have a minimum of 3 to 5 years' security experience in a managerial capacity in the Healthcare Security environment
  • Have, or be in the process of attaining the CHPA designation with IAHSS and hold active membership with IAHSS.
  • In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges
  • Demonstrated success in building and leading teams, passion and high energy for people
  • Experience in an operational setting involving the management and supervision of many staff members
  • Strong communicators with assertive interpersonal skills and team players are critical to success
  • Security/Service professional with proven management experience within the security industry, the public sector or armed services is an asset
  • Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
  • Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
  • Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
  • MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 Alberta Driver's License; access to or possession of vehicle for attending to all client sites
  • Understands financial and cost drivers in the security industry
Why Join Us?

We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.


At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy in 2024. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.


At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

Here, you'll join a team that values collaboration, innovation, and your professional growth. This role offers more than administrative work - it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.

Ready to join the team? Apply today!

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