12 Health System jobs in Canada

Job Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Join AbbVie's Medical Operations Department as a Manager for Clinical Operations in Non-Interventional Research. Under the leadership of the Head of Medical Operations, you will play a pivotal role in overseeing the planning, implementation, and management of non-interventional studies. Your contribution will ensure that these research activities comply with regulations and guidelines, while meeting study objectives timely and within budget.

Location : This position is head-office based (iminimum 3 days presence in office per week).

Key Responsibilities

• Lead and manage all operational aspects of non-interventional research studies, from planning through execution to study closeout.
• Serve as the primary point of contact for internal stakeholders, external partners, and vendors associate with non-interventional research projects.
• Oversee study site payments through vendors, including budget estimates and financial monitoring.
• Develop and maintain dashboards, reports, and KPIs to track the progress and performance of non-interventional studies, providing regular updates to management and stakeholders.
• Conduct vendor assessments for Contract Research Organizations (CROs).
• Oversee management of electronic Trial Master Files (eTMF), archiving, and NIS contracts.
• Mentor and develop team members, including Study Coordinators and Publication Coordinators.
• Update local procedures within the Medical Department in accordance with AbbVie's global guidelines and local regulations, in collaboration with departmental managers.
• Stay informed on industry trends, innovations, and best practices in non-interventional research.
• Plan and develop strategies for both internal and external audits, ensuring audit readiness through periodic reviews of relevant procedures.

Qualifications

• Education: Bachelor’s degree or equivalent in a health-related field (e.g., Nursing, Pharmacy, Scientific, Medical preferred).
• Minimum of 5 years of experience in clinical operations, specializing in non-interventional or observational research.
• Strong understanding of GCP, regulatory requirements, and SOPs in clinical research.
• Proven ability to manage complex research projects within a pharmaceutical, biotechnology, or CRO environment.
• Excellent project management skills, including expertise in budget management and resource allocation.
• Strong interpersonal and communication skills with the capacity to effectively engage various stakeholders.
• Ability to work independently and collaboratively, exhibiting strong organizational and problem-solving skills.

AbbVie strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the following requirement, advanced amount of knowledge of English / Fluency in English is an essential requirement for the position of Clinical Operations Manager  including, but not limited to, for the following reasons:

1. English speaking employees outside the province of Quebec.
2. English speaking clients outside the province of Quebec.
3. Anglophone region outside the province of Quebec.

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.  

US & Puerto Rico only - to learn more, visit  -us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

-us/reasonable-accommodations.html

Job Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Join AbbVie's Medical Operations Department as a Manager for Clinical Operations in Non-Interventional Research. Under the leadership of the Head of Medical Operations, you will play a pivotal role in overseeing the planning, implementation, and management of non-interventional studies. Your contribution will ensure that these research activities comply with regulations and guidelines, while meeting study objectives timely and within budget.

Location : This position is head-office based (iminimum 3 days presence in office per week).

Key Responsibilities

• Lead and manage all operational aspects of non-interventional research studies, from planning through execution to study closeout.
• Serve as the primary point of contact for internal stakeholders, external partners, and vendors associate with non-interventional research projects.
• Oversee study site payments through vendors, including budget estimates and financial monitoring.
• Develop and maintain dashboards, reports, and KPIs to track the progress and performance of non-interventional studies, providing regular updates to management and stakeholders.
• Conduct vendor assessments for Contract Research Organizations (CROs).
• Oversee management of electronic Trial Master Files (eTMF), archiving, and NIS contracts.
• Mentor and develop team members, including Study Coordinators and Publication Coordinators.
• Update local procedures within the Medical Department in accordance with AbbVie's global guidelines and local regulations, in collaboration with departmental managers.
• Stay informed on industry trends, innovations, and best practices in non-interventional research.
• Plan and develop strategies for both internal and external audits, ensuring audit readiness through periodic reviews of relevant procedures.

Qualifications

• Education: Bachelor’s degree or equivalent in a health-related field (e.g., Nursing, Pharmacy, Scientific, Medical preferred).
• Minimum of 5 years of experience in clinical operations, specializing in non-interventional or observational research.
• Strong understanding of GCP, regulatory requirements, and SOPs in clinical research.
• Proven ability to manage complex research projects within a pharmaceutical, biotechnology, or CRO environment.
• Excellent project management skills, including expertise in budget management and resource allocation.
• Strong interpersonal and communication skills with the capacity to effectively engage various stakeholders.
• Ability to work independently and collaboratively, exhibiting strong organizational and problem-solving skills.

AbbVie strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the following requirement, advanced amount of knowledge of English / Fluency in English is an essential requirement for the position of Clinical Operations Manager  including, but not limited to, for the following reasons:

1. English speaking employees outside the province of Quebec.
2. English speaking clients outside the province of Quebec.
3. Anglophone region outside the province of Quebec.

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.  

US & Puerto Rico only - to learn more, visit  -us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

-us/reasonable-accommodations.html

Job Title: Regulatory & Clinical Operations Manager  

We are seeking an experienced Regulatory & Clinical Operations Manager to lead both regulatory submissions and the end-to-end execution of multi-site international clinical trials, including pivotal studies required for FDA approval of Class III implantable medical devices. This role encompasses oversight of clinical trial operations and regulatory strategy—ensuring the successful design, implementation, and management of pivotal studies, while coordinating with CROs, regulatory agencies, and clinical sites to support timely and compliant submissions such as Investigational Device Exemption (IDE) and Premarket Approval (PMA) applications.

Key Responsibilities:

Regulatory Strategy & Execution:

• Lead development and preparation of key regulatory submissions, including IDE applications, PMA support documentation, amendments, annual reports, and clinical study modules (e.g., FDA Module 5).
• Serve as the regulatory liaison with the FDA and other regulatory authorities for clinical trial communications, including pre-submissions, safety reporting, and responses to regulatory queries.
• Interpret and apply FDA regulations (21 CFR Part 812, Part 50, Part 56), ICH-GCP (E6), and ISO standards (e.g., ISO 14155) relevant to Class III devices.
• Ensure all trial activities are in compliance with global regulatory requirements (FDA, Health Canada, EU MDR, etc.) for investigational Class III implants.
• Contribute to regulatory strategy development to support overall clinical and commercial objectives, aligning trial designs with eventual IDE & PMA submission needs.

FDA Pivotal Clinical Trial Management:

• Lead planning, execution, and oversight of early feasibility studies and FDA pivotal clinical trials, ensuring data integrity, patient safety, and regulatory compliance.
• Collaborate with cross-functional teams to design trials with appropriate endpoints, statistical power, and clinical significance aligned with regulatory approval pathways.
• Oversee trial risk management, safety reporting (SAEs, UADEs), and compliance with FDA IDE regulations.
• Develop and manage the clinical trial strategy, including study design, patient recruitment, and endpoints, in alignment with FDA requirements for successful submission and approval.

Clinical Trial Design & Planning:

• Lead the development of clinical trial protocols, study charters, and operational plans for multi-site international trials, ensuring they are aligned with both FDA and local regulatory requirements.
• Collaborate with key stakeholders (e.g., medical, regulatory, quality assurance) to ensure clinical trial design is scientifically robust and compliant with regulatory expectations.
• Develop and manage institutional applications for trial approvals, facilitating timely and efficient submission to regulatory bodies, ethics committees, and Institutional Review Boards (IRBs).

Data Monitoring and Safety Board (DMSB) Setup & Oversight:

• Establish and manage independent DMSBs, including charter development, meeting facilitation, and communication of safety findings to stakeholders and regulators.
• Ensure interim safety analyses and risk evaluations are conducted per protocol and regulatory timelines.

Contract Research Organization (CRO) Oversight:

• Select, qualify, and manage CRO partners for monitoring, data management, and logistics.
• Oversee compliance of CROs with study protocols, FDA regulations, GCP, and sponsor expectations.

Site Management & Monitoring:

• Oversee the selection, initiation, and monitoring of clinical trial sites for multi-site international trials, ensuring sites are compliant with FDA requirements and GCP.
• Develop and execute comprehensive site monitoring plans, ensuring that clinical sites are trained on protocol adherence, FDA regulatory compliance, and patient safety.
• Perform site visits (or manage CRO site visits) to monitor progress, data quality, and compliance, and resolve any issues to maintain timelines and data integrity.

Clinical Trial Logistics & Materials Oversight:

• Ensure investigational product (IP) and study materials are properly shipped, tracked, and maintained across international sites in compliance with import/export regulations and site-specific requirements.

Regulatory Documentation & Compliance:

• Maintain complete and inspection-ready Trial Master Files (TMF) and documentation including informed consent forms (ICFs), safety reports, monitoring logs, and deviations.
• Support audits and regulatory inspections by preparing summaries, responding to findings, and maintaining organized regulatory records.

Cross-Functional Collaboration & Leadership:

• Partner with Regulatory Affairs, Quality, Engineering, and Clinical stakeholders to ensure seamless integration of clinical activities with overall product development.
• Provide regulatory guidance on study design, risk management (e.g., FMEA), and clinical evidence generation to support IDE/PMA pathways.
• Proactively identify trial risks and lead mitigation strategies to ensure timelines, budgets, and compliance targets are met.

Qualifications:

• Bachelor’s degree in a life science, health science, engineering discipline, or other related field; advanced degree preferred.
• 5+ years of experience in regulatory and clinical trial operations, with specific experience in FDA Class III implantable medical devices applications (IDE / PMA) and executing pivotal clinical trials.
• Proven ability to manage multi-site international trials, including site selection, monitoring, and logistics coordination.
• Direct involvement with IDE and PMA submissions. 
• Strong understanding of FDA regulations (21 CFR Parts 50, 56, 812), ICH-GCP, ISO 14155, and medical device development lifecycle.
• Familiarity with regulatory submission platforms (e.g., eCTD), regulatory intelligence tools, and document control systems.
• Prior experience managing DMSBs, CROs, and international trial logistics.
• Excellent written and verbal communication skills; proven ability to write regulatory documents and interface with FDA or global agencies.
• Strong leadership, organizational, and project management skills.
• Experience supporting early feasibility studies for implantable devices.
• Working knowledge of EU MDR and Health Canada regulations.

Job Title: Regulatory & Clinical Operations Manager  

We are seeking an experienced Regulatory & Clinical Operations Manager to lead both regulatory submissions and the end-to-end execution of multi-site international clinical trials, including pivotal studies required for FDA approval of Class III implantable medical devices. This role encompasses oversight of clinical trial operations and regulatory strategy—ensuring the successful design, implementation, and management of pivotal studies, while coordinating with CROs, regulatory agencies, and clinical sites to support timely and compliant submissions such as Investigational Device Exemption (IDE) and Premarket Approval (PMA) applications.

Key Responsibilities:

Regulatory Strategy & Execution:

• Lead development and preparation of key regulatory submissions, including IDE applications, PMA support documentation, amendments, annual reports, and clinical study modules (e.g., FDA Module 5).
• Serve as the regulatory liaison with the FDA and other regulatory authorities for clinical trial communications, including pre-submissions, safety reporting, and responses to regulatory queries.
• Interpret and apply FDA regulations (21 CFR Part 812, Part 50, Part 56), ICH-GCP (E6), and ISO standards (e.g., ISO 14155) relevant to Class III devices.
• Ensure all trial activities are in compliance with global regulatory requirements (FDA, Health Canada, EU MDR, etc.) for investigational Class III implants.
• Contribute to regulatory strategy development to support overall clinical and commercial objectives, aligning trial designs with eventual IDE & PMA submission needs.

FDA Pivotal Clinical Trial Management:

• Lead planning, execution, and oversight of early feasibility studies and FDA pivotal clinical trials, ensuring data integrity, patient safety, and regulatory compliance.
• Collaborate with cross-functional teams to design trials with appropriate endpoints, statistical power, and clinical significance aligned with regulatory approval pathways.
• Oversee trial risk management, safety reporting (SAEs, UADEs), and compliance with FDA IDE regulations.
• Develop and manage the clinical trial strategy, including study design, patient recruitment, and endpoints, in alignment with FDA requirements for successful submission and approval.

Clinical Trial Design & Planning:

• Lead the development of clinical trial protocols, study charters, and operational plans for multi-site international trials, ensuring they are aligned with both FDA and local regulatory requirements.
• Collaborate with key stakeholders (e.g., medical, regulatory, quality assurance) to ensure clinical trial design is scientifically robust and compliant with regulatory expectations.
• Develop and manage institutional applications for trial approvals, facilitating timely and efficient submission to regulatory bodies, ethics committees, and Institutional Review Boards (IRBs).

Data Monitoring and Safety Board (DMSB) Setup & Oversight:

• Establish and manage independent DMSBs, including charter development, meeting facilitation, and communication of safety findings to stakeholders and regulators.
• Ensure interim safety analyses and risk evaluations are conducted per protocol and regulatory timelines.

Contract Research Organization (CRO) Oversight:

• Select, qualify, and manage CRO partners for monitoring, data management, and logistics.
• Oversee compliance of CROs with study protocols, FDA regulations, GCP, and sponsor expectations.

Site Management & Monitoring:

• Oversee the selection, initiation, and monitoring of clinical trial sites for multi-site international trials, ensuring sites are compliant with FDA requirements and GCP.
• Develop and execute comprehensive site monitoring plans, ensuring that clinical sites are trained on protocol adherence, FDA regulatory compliance, and patient safety.
• Perform site visits (or manage CRO site visits) to monitor progress, data quality, and compliance, and resolve any issues to maintain timelines and data integrity.

Clinical Trial Logistics & Materials Oversight:

• Ensure investigational product (IP) and study materials are properly shipped, tracked, and maintained across international sites in compliance with import/export regulations and site-specific requirements.

Regulatory Documentation & Compliance:

• Maintain complete and inspection-ready Trial Master Files (TMF) and documentation including informed consent forms (ICFs), safety reports, monitoring logs, and deviations.
• Support audits and regulatory inspections by preparing summaries, responding to findings, and maintaining organized regulatory records.

Cross-Functional Collaboration & Leadership:

• Partner with Regulatory Affairs, Quality, Engineering, and Clinical stakeholders to ensure seamless integration of clinical activities with overall product development.
• Provide regulatory guidance on study design, risk management (e.g., FMEA), and clinical evidence generation to support IDE/PMA pathways.
• Proactively identify trial risks and lead mitigation strategies to ensure timelines, budgets, and compliance targets are met.

Qualifications:

• Bachelor’s degree in a life science, health science, engineering discipline, or other related field; advanced degree preferred.
• 5+ years of experience in regulatory and clinical trial operations, with specific experience in FDA Class III implantable medical devices applications (IDE / PMA) and executing pivotal clinical trials.
• Proven ability to manage multi-site international trials, including site selection, monitoring, and logistics coordination.
• Direct involvement with IDE and PMA submissions. 
• Strong understanding of FDA regulations (21 CFR Parts 50, 56, 812), ICH-GCP, ISO 14155, and medical device development lifecycle.
• Familiarity with regulatory submission platforms (e.g., eCTD), regulatory intelligence tools, and document control systems.
• Prior experience managing DMSBs, CROs, and international trial logistics.
• Excellent written and verbal communication skills; proven ability to write regulatory documents and interface with FDA or global agencies.
• Strong leadership, organizational, and project management skills.
• Experience supporting early feasibility studies for implantable devices.
• Working knowledge of EU MDR and Health Canada regulations.

Job Description

Company Description

Salary Range: $55,000 - $60,000 (CAD)

Schedule: Monday to Wednesday: 3:00 PM - 11:00 PM | Saturday & Sunday: 7:00 AM - 3:00 PM (Schedules may change with notice). This role also includes covering statutory holidays as needed.

Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Environmental Services Supervisor.

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

How You’ll Make an Impact:   

• Ensure all housekeeping is carried out in accordance with Sodexo health and safety policies.
• Audit and provide monitoring for your team as well as support all training for their shifts:
• Coordinate activities of housekeeping employees engaged in cleaning within a very busy environment.
• Assist in ensuring a safe working environment throughout the facility for all employees and guests
• Assist in monitoring employee productivity and provides suggestions for increased service or productivity
• Ensure health and safety policies are followed and implemented.
• Perform daily inspection of rooms, common areas and general areas in the hospital.
• Perform day to day assignments in addition to lead duties
• Work with customers to ensure satisfaction in such areas as quality, service, and issue resolution

What You’ll Need to Succeed:  

• 2+ years of Supervisory experience required
• Environmental Services experience required 
• Healthcare environment experience is preferred
• Proven ability to provide quality audits and training
• Must have exceptional organizational skills
• Completion or current enrollment in OHHA or CAEM is preferred
• TDG, WHMIS Certification Required
• Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress

What Makes Sodexo Different:    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment  
• Competitive compensation & great employee benefits 
• Training and development programs  
• Countless opportunities for growth  
• Corporate responsibility & sustainability  
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

Follow us on social media to see first-hand what we are all about!  

Instagram: Sodexo Canada (@sodexocanada)

Twitter: Sodexo Canada (@SodexoCanada)

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo Canada | Facebook

SodexoSJB

Job Description

Company Description

Salary Range: $55,000 - $60,000 (CAD)

Grow your career with a company that shares your passion!  Our Healthcare Division  has an exciting new opportunity to join the Sodexo team as our next Environmental Services Supervisor.

Schedules Available:

• 3:00PM - 11:00PM
• 11:00PM-7:00AM

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

How You’ll Make an Impact:   

• Ensure all housekeeping is carried out in accordance with Sodexo health and safety policies.
• Audit and provide monitoring for your team as well as support all training for their shifts:
• Coordinate activities of housekeeping employees engaged in cleaning within a very busy environment.
• Assist in ensuring a safe working environment throughout the facility for all employees and guests
• Assist in monitoring employee productivity and provides suggestions for increased service or productivity
• Ensure health and safety policies are followed and implemented.
• Perform daily inspection of rooms, common areas and general areas in the hospital.
• Perform day to day assignments in addition to lead duties
• Work with customers to ensure satisfaction in such areas as quality, service, and issue resolution

What You’ll Need to Succeed:  

• 2+ years of Supervisory experience required
• Environmental Services experience required 
• Healthcare environment experience is preferred
• Proven ability to provide quality audits and training
• Must have exceptional organizational skills
• Completion or current enrollment in OHHA or CAEM is preferred
• TDG, WHMIS Certification Required
• Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress

What Makes Sodexo Different:    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong  in a company that allows you to act  with purpose and thrive  in your own way. In addition, we offer:

• Flexible work environment  
• Competitive compensation & great employee benefits 
• Training and development programs  
• Countless opportunities for growth  
• Corporate responsibility & sustainability  
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

Follow us on social media to see first-hand what we are all about!  

Instagram:  Sodexo Canada (@sodexocanada)

Twitter:  Sodexo Canada (@SodexoCanada)

LinkedIn:  Sodexo Canada Careers

Facebook:  Sodexo Canada | Facebook

 SodexoSJP

Job Description

Company Description

Salary Range: $55,000 - $60,000 (CAD)

Grow your career with a company that shares your passion!  Our Healthcare Division  has an exciting new opportunity to join the Sodexo team as our next Environmental Services Supervisor.

Schedules Available:

• 3:00PM - 11:00PM
• 11:00PM-7:00AM

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

How You’ll Make an Impact:   

• Ensure all housekeeping is carried out in accordance with Sodexo health and safety policies.
• Audit and provide monitoring for your team as well as support all training for their shifts:
• Coordinate activities of housekeeping employees engaged in cleaning within a very busy environment.
• Assist in ensuring a safe working environment throughout the facility for all employees and guests
• Assist in monitoring employee productivity and provides suggestions for increased service or productivity
• Ensure health and safety policies are followed and implemented.
• Perform daily inspection of rooms, common areas and general areas in the hospital.
• Perform day to day assignments in addition to lead duties
• Work with customers to ensure satisfaction in such areas as quality, service, and issue resolution

What You’ll Need to Succeed:  

• 2+ years of Supervisory experience required
• Environmental Services experience required 
• Healthcare environment experience is preferred
• Proven ability to provide quality audits and training
• Must have exceptional organizational skills
• Completion or current enrollment in OHHA or CAEM is preferred
• TDG, WHMIS Certification Required
• Embodies our value behaviors: Service Spirit, Team Spirit, and the Spirit of Progress

What Makes Sodexo Different:    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong  in a company that allows you to act  with purpose and thrive  in your own way. In addition, we offer:

• Flexible work environment  
• Competitive compensation & great employee benefits 
• Training and development programs  
• Countless opportunities for growth  
• Corporate responsibility & sustainability  
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more!     

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.  

Follow us on social media to see first-hand what we are all about!  

Instagram:  Sodexo Canada (@sodexocanada)

Twitter:  Sodexo Canada (@SodexoCanada)

LinkedIn:  Sodexo Canada Careers

Facebook:  Sodexo Canada | Facebook

 SodexoSJP

Job Description

About Us:

At Myant, our mission is to help people Live Younger, Longer by transforming healthcare from episodic, reactive care to proactive, preventive health management. Through our pioneering connected textiles and continuous monitoring technology, we bridge the gap between individuals, their families, and healthcare providers, creating a world where quality healthcare is more accessible, personalized, and preventative.  Powered by extensive, multidisciplinary R&D, Myant combines expertise in textile science and computing, biometrics, AI, and clinical research to develop technologies that seamlessly integrate into everyday life. Our innovation engine continuously expands the platform’s capabilities, addressing cardiovascular health, stress management, sleep optimization, and more. With global ambitions, Myant is building a worldwide presence, collaborating with healthcare systems, clinics, researchers, and partners to set a new standard in connected health. Our goal is not just to improve care, but to fundamentally redefine the relationship people have with their health, shifting the focus from sick care to lifelong wellness.

We are redefining remote patient monitoring through SKIIN, a cutting-edge wearable system that seamlessly integrates ECG and vital sign monitoring into textile-based garments. As part of Myant Inc., we are bringing the future of healthcare into everyday life through textile computing, enabling earlier detection, continuous care, and stronger patient-provider connections. With MDR and FDA certifications underway or achieved, SKIIN is entering a critical phase of scaling operations in both North America and Europe.

Role Overview:
We are seeking a proactive and entrepreneurial Director of Clinical Operations and Customer Success to lead our clinical logistics and customer-facing operations. This role is pivotal in delivering a seamless experience for both healthcare providers and patients—from onboarding and technical support to logistics and product refurbishment and reports to the Clinical Director at Myant.

You will oversee two critical teams:

• Customer Support Operations
• Logistics & Refurbishment Operations

This position is ideal for a builder—someone who thrives in startup environments, enjoys developing processes from the ground up, and embraces the challenge of scaling high-quality operations in an uncertain and fast-paced landscape.

• Design, implement, and optimize cross-functional workflows that ensure a reliable, high-touch clinical service experience across Canada and beyond.
• Oversee logistics operations, including shipping, returns, inventory tracking, and refurbishment of SKIIN garments and pods.
• Develop and enforce SOPs for device turnaround, refurbishing, testing, and re-certification in line with MDR and FDA quality standards.
• Collaborate with Quality Assurance and Regulatory teams to maintain compliance in daily operations.

• Ensure an exceptional patient and clinic experience from onboarding through post-study follow-up.
• Manage escalation processes and continuous training programs for the Customer Support team.
• Develop and analyze KPIs to monitor team performance, turnaround times, patient satisfaction, and service quality.

• Directly lead and coach three team leads (Customer Support, Logistics, Cardiac Technicians) and indirectly manage their respective teams.
• Foster a collaborative, accountability-driven culture focused on patient outcomes and operational excellence.

• Identify opportunities for automation and integration across tools (e.g., HubSpot, Zendesk, ERP).
• Collaborate with internal tech and product teams to improve internal tools and streamline workflows.
• Strategic Execution:
• Translate the Clinical Director’s goals into tactical operations.
• Contribute to strategic decisions related to supply chain scalability, clinic onboarding processes, and patient support models across multiple regions.

• ·5+ years of experience in operations, customer success, or logistics—ideally in a healthcare, medtech, or regulated environment
• Proven leadership of cross-functional teams
• Strong process thinking and hands-on implementation experience
• Comfortable in startup or growth-phase company environments
• Excellent communication skills and stakeholder management, including with patients and clinicians
• High level of comfort working under regulatory standards (e.g., MDR, FDA, ISO 13485)

• Experience with medical devices or remote diagnostics
• Familiarity with systems like Plex (ERP system) Zendesk, Shopify and HubSpot
• Clinical operations or technical background in cardiac diagnostics or wearable health technology
• Bachelor’s or Master’s degree in healthcare administration, engineering, business, or life sciences

Why Join Myant?

• Join a mission-driven company redefining proactive healthcare through textile computing and connected platforms.
• Be part of a high-impact business unit focused on solving one of Canada’s most urgent health challenges—cardiometabolic disease.
• Collaborate with leading clinicians, technologists, and innovators.
• Shape patient journeys and care models with real-world, life-changing impact.

What We Offer:

• A unique opportunity to shape the future of connected healthcare.
• Competitive salary and comprehensive benefits.
• A collaborative, fast-paced environment where innovation and impact go hand-in-hand.
• Opportunities for professional growth in a mission-driven company poised for global expansion.
• Exposure working in one of the most innovative and forward-thinking tech company

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