11 Healthcare Administrators jobs in Canada

Job Description

We are looking for a medical administrator to join our team ASAP! This is a direct-hire position with our client: that means that you will be on our client's payroll from day one! The pay rate for this position is $21-22/hour, based on experience. Work a convenient day shift: Monday to Friday 9am to 5:30pm. Duties: - Manage all incoming phone calls - Respond to clinic related inquiries and redirect calls as appropriate - Support administrative duties such as scheduling, posting to patient charts, documenting patient contacts, clinic inventory/supplies, liaising on behalf of providers e.g. pharmacy, life labs, public health. - Manage wait lists, specialist schedules and bookings, reminder calls, screening and triaging etc. Requirements: - Medical Office Administration certificate or equivalent in work experience of 3-5 years in the field. - Possesses knowledge of Harm Reduction principles and practices, SAFE Talk and ASIST Training, including a familiarity with Indigenous ways of being - Must have a valid driver's license and reliable transportation - Sound computer and documentation skills with Electronic Medical Record systems - Advanced Microsoft Office skills - Strong written and verbal communication skills Apply today! Please reply to this posting with a copy of your resume OR e-mail your resume to and mention the Medical Administrator job in the subject line. After submitting your resume, you will receive a reach out from our virtual recruiter. Please complete the short questionnaire to set up your application in our system. Your answers will be reviewed by a live staffing consultant and we will contact you if you are a suitable match for this position. Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

Job Description

Are you someone who brings warmth, compassion, and professionalism to every interaction? We are a busy, patient-centered pediatric clinic looking for a Medical Receptionist / Administrative Assistant to join our dynamic team.

Key Responsibilities:

• Greet patients and families with warmth and professionalism

• Answer and triage incoming phone calls and inquiries

• Schedule and manage patient appointments

• Perform patient intake including height, weight, and other basic measurements

• Process and organize incoming medical referrals

• Navigate and send outgoing medical referrals to specialists and external providers

• Maintain accurate and up-to-date patient records and appointment logs

• Collaborate closely with clinical and administrative team members to ensure smooth patient flow

Who We’re Looking For:

• A friendly, welcoming presence who helps patients feel at ease

• Strong communication and organizational skills

• Detail-oriented with the ability to multitask in a fast-paced environment

• Comfortable using electronic medical record (EMR) systems (experience with Accuro is a plus)

• Previous experience in medical administration or a clinical setting is preferred

• Ability to maintain patient confidentiality and professionalism at all times

Why Join Us?

• Supportive and collaborative team environment

• Opportunity to work in a clinic that values both clinical excellence and kindness

• Make a difference in the lives of children and families every day

To apply , please submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for our team.

Job Description

Medical Office Administrator – Family Practice (Hamilton, ON)

Location: Hamilton, Ontario
Position Type: Full-Time (Permanent)
Start Date: As soon as possible

About Us

We are a friendly, community-based Family Physician Clinic providing comprehensive primary care to patients of all ages in Hamilton. Our team is dedicated to patient-centred, compassionate healthcare and we are looking for a Medical Office Administrator (MOA) who will play a key role in keeping our clinic organized, efficient, and welcoming.

Key Responsibilities

• Greet and check-in patients in a professional, courteous manner

• Schedule and manage appointments, recalls, and referrals using our EMR ( Accuro )

• Answer phone calls, emails, and patient inquiries promptly

• Prepare and maintain patient charts and electronic medical records

• Assist with clinic inventory, forms, and correspondence

• Coordinate with physicians, nurses, and other healthcare providers to ensure smooth clinic flow

• Maintain confidentiality and compliance with PHIPA and clinic privacy policies

Qualifications

• Diploma or Certificate in Medical Office Administration or related field (required)

• Experience in a family doctor/walk in clinic  preferred

• Familiarity with Accuro EMRs

• Strong organizational, multitasking, and communication skills

• Professional, compassionate, and patient-focused attitude

• Ability to work independently and as part of a small collaborative team

What We Offer

• Competitive hourly wage (commensurate with experience)

• Supportive, respectful team environment

• Opportunities for ongoing learning and professional development

• Convenient Hamilton location with accessible transit and parking

Job Description

In office position for medical office administration. Will include checking in patients, making office and surgical appointments, answering phone calls, communication with in office doctor and nurse, faxing prescriptions and requisitions, checking email correspondence from patients and colleagues. Any special tasks will be trained fully.

Job Description

At MedSleep, skilled, dedicated, enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company.
 
We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep. At MedSleep, we are committed to providing the highest quality in sleep therapy services across Canada.

We have a great career opportunity for someone looking to join a growing team of health professionals! If you are looking for a meaningful career as a Medical Office Administrator (12 months contract) , and are interested in joining a growing company, this may be the right opportunity for you. MedSleep is currently recruiting for our next amazing hire as a Medical Office Assistant in the Greater Toronto Area.

Position Description:
As part of our team this position is responsible for the co-ordination of telephone and electronic referrals, scheduling of patient visits, answering telephone inquiries, assisting patients with insurance and claim approvals, and provide support to the doctors and other team members as required. We are looking for individuals who are customer focused, patient, detail oriented with the ability to set priorities and follow through on tasks within critical deadlines.

Key Responsibilities:

• Perform administrative duties such as: handling referrals, booking patient appointments, preparing patient charts, filing, answering phone, updating the EMR system and coordinating clinicians’ clinic. 
• Answer telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
• Assist patients with their insurance pre-authorizations and claim approvals.
• Obtain patient medical histories, and insurance information as appropriate; update medical charts and enter patient data.
• Must be comfortable with hands-on patient interaction.
• Provide day-to-day staff support for our other team members as required.
• Review data on clinical activity; prepare associated reports as required.
• Creating invoices, processing payments and tracking metrics.
• Maintain the cleanliness and serviceability of equipment; arrange for maintenance and repair as needed.
• Ensure the professional appearance of the clinic. 
• Performing miscellaneous job-related duties as assigned.

Skills & Qualifications:

• A minimum of 2+ years of professional administrative experience is required;
• Experience in a healthcare setting or sleep therapy is considered an asset but is not required, training is provided.
• Working knowledge of an EMR systems is considered an asset.
• Excellent organizational and administrative skills with impeccable attention to detail.
• The ability to quickly learn and understand various processes in a changing environment.
• An assertive, professional, and friendly interpersonal skills with strong customer service values.
• Strong written and verbal communication skills;
• Good time management skills, ability to work effectively under pressure and meet demanding deadlines.
• Ability to multi-task, assess situations and prioritize tasks accordingly.

Why Join Our Team?

Looking to make an impact?  Do you love patient care? Are you a science grad looking to put your degree to use?

We are a national Canadian company that has continued to grow since its' establishment in 2004.  We believe you can reach your best self by getting proper sleep.  Which is why we are committed to providing the highest quality of sleep care.

 Why join MedSleep?

• Opportunities for career growth;
• Commitment to education - personal and professional development;
• Our positions give you DIRECT patient care. Gain patient interaction experience
• Dedicated to the growing field of the Science of Sleep;
• We value all our employees, each person counts;
• Meaningful work;
• Help shape the future of sleep!

MedSleep Offers:

• Competitive Salary.
• Comprehensive Benefits Package.
• Group RRSP Plan.
• Work-life balance.

We are a diverse organization.  Each of us is a unique individual. We’re proud to say that women represent the majority of our Senior Management team!

We love what we do and want to share that with you. Help build our legacy and future!
 

Wage starting at: $18-20/hour
Job Type: Full-time, Temporary (12 Months)

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Job Description

At Avant Respiratory, we are committed to providing the highest quality in sleep therapy services across Canada. We have a great career opportunity for someone looking to join a growing team of health professionals!

We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.

If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you!

Position Description:

• Provides day-to-day support to our patients, assist with their questions to help them get the support/care they need.
• Provides day-to-day staff support for our Respiratory Therapists and other team members as required.
• Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
• Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
• Reviewing data on clinical activity; prepares associated reports as required.
• Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
• Assist patients with their insurance pre-authorizations and claim approvals.
• Maintaining the cleanliness and serviceability of equipment; arranges for maintenance and repair as needed.
• Performing miscellaneous job-related duties as assigned.

Position Qualifications:

• A positive and supportive attitude is a must!
• Healthcare or Client/Customer service position (1 year minimum required)
• Strong client service skills (our patients deserve the best).
• A professional and mature demeanor, with strong communication skills.
• Very strong organizational and multitasking skills.
• Experience using an EMR system is an asset.
• Ready and willing to learn and upgrade your skills.
• Experience in health care or sleep therapy is an asset but not required. Training is provided.
• Bilingual in French and English is considered an asset.

Clinic Schedule: Monday to Friday, 8:30 AM - 4:30 PM

Salary: $18-$19 / hour 

Job Type:  Part-time to Full-time employment 

Benefits:

• Comprehensive Benefits Plan
• RRSP Matching Program (for full-time employees)
• Health Life Insurance
• Dental and Vision
• Excellent Work/Life Balance

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Job Description

#MedicalReceptionist

Salary: $20-$2 hour to start

Location: North York

Employment Type: Full-time

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Job Description:

We are looking for a courteous, detail-oriented, and organized Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, the ideal candidate will provide a positive and professional front desk experience while efficiently managing administrative tasks using the Universal EMR system.

___

Key Responsibilities:

• Greet patients and visitors warmly and professionally

• Validate patient identification and insurance coverage; verify and update personal information

• Manage incoming calls and voicemails with proper phone etiquette; respond to and monitor emails

• Maintain an organized and accurate schedule through the Universal EMR system

• Oversee patient intake procedures, answering questions clearly and professionally

• Ensure the confidentiality and security of all patient records and personal information

• Perform general administrative duties such as copying, faxing, and filing

___

Job Requirements:

• Strong verbal and written communication skills

• Professional demeanor and excellent phone etiquette

• Ability to handle high call volume and multitask effectively

• Experience with the Universal EMR system is preferred but not required

• Capable of sitting, standing, and performing clerical tasks for extended periods

#MedicalReceptionist

Salary : $20-$22 hour to start
Location : North York
Employment Type : Full-time

Job Description:

We are looking for a courteous, detail-oriented, and organized Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, the ideal candidate will provide a positive and professional front desk experience while efficiently managing administrative tasks using the Universal EMR system .

Key Responsibilities:

• Greet patients and visitors warmly and professionally
  
• Validate patient identification and insurance coverage; verify and update personal information
  
• Manage incoming calls and voicemails with proper phone etiquette; respond to and monitor emails
  
• Maintain an organized and accurate schedule through the Universal EMR system
  
• Oversee patient intake procedures, answering questions clearly and professionally
  
• Ensure the confidentiality and security of all patient records and personal information
  
• Perform general administrative duties such as copying, faxing, and filing
  

Job Requirements:

• Strong verbal and written communication skills
  
• Professional demeanor and excellent phone etiquette
  
• Ability to handle high call volume and multitask effectively
  
• Experience with the Universal EMR system is preferred but not required
  
• Capable of sitting, standing, and performing clerical tasks for extended periods
  

#MedicalReceptionist

Salary: 20- 22 hour to start

Location: North York

Employment Type: Full-time

___

Job Description:

We are looking for a courteous, detail-oriented, and organized Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, the ideal candidate will provide a positive and professional front desk experience while efficiently managing administrative tasks using the Universal EMR system.

___

Key Responsibilities:

• Greet patients and visitors warmly and professionally

• Validate patient identification and insurance coverage; verify and update personal information

• Manage incoming calls and voicemails with proper phone etiquette; respond to and monitor emails

• Maintain an organized and accurate schedule through the Universal EMR system

• Oversee patient intake procedures, answering questions clearly and professionally

• Ensure the confidentiality and security of all patient records and personal information

• Perform general administrative duties such as copying, faxing, and filing

___

Job Requirements:

• Strong verbal and written communication skills

• Professional demeanor and excellent phone etiquette

• Ability to handle high call volume and multitask effectively

• Experience with the Universal EMR system is preferred but not required

• Capable of sitting, standing, and performing clerical tasks for extended periods

Job Description

Salary:

JOB DETAILS

Job Title: Medical Office Administrator (MOA)

Status: Casual

Schedule: Between Monday Friday, 8:00 a.m. 4:00 p.m.

Location: The Newly Institute Edmonton Clinic Street, Edmonton, AB T5V 0B5)

ABOUT THE NEWLY INSTITUTE

The Newly Institute was founded to provide long-lasting change within the mental health industry, our community, and with our clients. We are leading a paradigm shift in the Canadian healthcare system by building a network of purpose-built mental health clinics across Canada. By fusing a bio-psycho-social-spiritual treatment model with medically managed therapies, our intensive outpatient programs provide rapid access, rapid resolution, and rapid return to work and healthy lifestyle programs for anxiety, depression, addiction, post-traumatic stress disorder (PTSD), trauma, and chronic pain.

We have an exciting opportunity for a Medical Office Administrator to join our innovative, purpose-driven, and multi-disciplinary clinical team.

TOTAL REWARDS PACKAGE

Youll work as a valued member of a highly innovative, collaborative, multi-disciplinary team thats passionate about realizing positive client outcomes, and in which your voice is heard.

• Competitive salary
• Career and professional development opportunities
• Regular team and community engagement events
• A stunning clinic environment

WHAT YOU WILL DO

Reporting to the Manager of Clinical Services, you will enjoy a varied role that includes client service, finance, administrative, and technical duties. You will be the warm and welcoming face of the Clinic and use your talent for customer service excellence to serve our clients. Youll work in a fast-paced environment as an integral member of a dynamic multidisciplinary team, while sharing our core values of communication, community, excellence, health, and innovation.

Accountabilities

Client Service:

• Answer multi-line phone system and emails to ensure well timed communication with clients, community partners, and potential inquiries.
• Prioritize and respond to phone calls, voicemails, and emails in a timely manner. Disseminating information as necessary.
• Book and manage client appointments, including virtual appointments.
• Collaborate with Intake Coordinator to ensure the completion and booking of all client appointments, and processes.
• Attend the weekly multidisciplinary rounds to ensure up-to-date schedule changes, and bookings.

• Welcome and orient clients to clinic space, providing high-quality customer service.

Finance Administrative Accountabilities:

• Develop IOP/Flex/Top Up and other private client payment plans, indicating payer, payment amount, method, interval, and dates.
• Update and revise of revenue tracking sheet to accurately reflect monthly payments of clients in IOP, Flex, and other private programs.
• Complete timely and accurate billings including WCB and AHCIP. Ensuring accurate payment, and resolution of rejected bills.
• Invoice clients and funders in Flex/IOP programs timely and accurately. Track payments, with follow-up as needed.

General Administrative Accountabilities:

• Complete opening and closing duties, as required.
• Develop, maintain, and distribute client and clinical schedules such as WCB client IOP/Flex clients, physician schedules and absences, clinician schedules and absences.
• Develop and maintain of client files and associated information and documents in both EMR and shared drive. This includes but is not limited to WCB S Filters, referrals, historical documentation, and other supporting documentation and information.
• Prepare and distribute clinical documents such as WCB reporting, IOP/Flex discharge summaries, prescriptions, doctors notes, and other associated documents.
• Handle and distribute mail.
• Prepare monthly data submissions.
• Facilitate the delivery and post office items and information.
• Fax, scan, shred, and photocopy documents.
• Oversee ordering of office equipment and supplies.

Technical Accountabilities:

• Book virtual meeting and appointments, as required.
• Ensure client have access to online services, including Pomelo and Homecoming.

Other responsibilities related to the role and scope of work may be assigned.

WHAT YOU BRING

Experience

• A minimum of two years of experience in an office or clinic administration role in a fast-paced environment is required.
• A minimum of two years of experience providing superior customer service and support is required.
• Experience working in a public or private practice that provides mental health services is a significant asset.
• Experience with WCB billing, online billing, and scheduling is an asset.

• Equivalencies of experience may be considered.

Education

• A high school diploma is required.
• A post-secondary diploma in Medical Office Administration or a similar field is an asset.

Technical Competences

Proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams is required. Proficiency with Electronic Medical Records (EMR) systems is also required. Experience in Med Access EMR is an asset.

Background Check

Offers are conditional, subject to employment reference checks and a clear police background check.

DIVERSITY, EQUITY AND INCLUSION

We actively protect our diverse, equitable, and inclusive workplace where we are empowered to show up as their authentic selves. We welcome applicants of all races, colours, places of origin, ancestries, religious beliefs, genders/gender identities/gender expressions, sexual orientations, ages, sources of income, family/marital statuses, and physical and mental disabilities. Our hiring practices ensure that all qualified candidates are considered, and decisions are merit-based.

ACCESSIBILITY

The Newly Institute welcomes and encourages applications from persons with disabilities or those seeking accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in all aspects of the selection process.To request accommodation, please email .

APPLICATION CLOSING

The posting will remain open until the role is filled. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.