37 Healthcare Provider jobs in Canada
Consulting Manager - Innosight Healthcare Provider Strategy & Innovation (Nationwide)
Posted 2 days ago
Job Viewed
Job Description
- We are the leading practitioners of disruptive innovation, building on the work of our co-founder, Harvard Business School professor Clay Christensen.
- Because we focus on growth strategy and innovation, we bring unique expertise and authority to the challenges our clients face: Where is our next big opportunity, and what is our strategy to get there? How do we build an organization that is innovative and future focused? How do we disrupt ourselves before others do?
- Our values - including humility, collaboration, transparency, and intellectual curiosity - guide our work with clients, with each other, and our commitment to enabling innovation in organizations.
- Our work environment emphasizes the exchange of ideas, continuous learning, and collaboration. And our smaller team structure offers exposure to senior-level executives early in your consulting career.
Healthcare organizations must stay ahead of disruption by making data-driven decisions that accelerate transformation. Innosight thoroughly examines the intricate patient care challenges encountered by payor and provider healthcare entities to stabilize business today and create tomorrow's growth engine. As trusted strategic partners to CEOs and C-Suites, we help drive the healthcare industry forward by designing innovative enterprise-level long-term plans and partnerships for the world's leading healthcare organizations?
Position Summary
We are seeking a Manager to join our consulting team and manage the day-to-day work on project teams. The selected candidate will exhibit a high-level of professionalism and a business style that is entrepreneurial, team-oriented, hands-on, and collaborative.
RESPONSIBILITIES:
This is a high-responsibility and high-impact role that requires the Manager to be a thought leader and problem-solver on the team, leading team efforts working closely with the Partner and/or Principal and day-to-day client contact to ensure the project work stays on track and drives impact. Other key responsibilities include liaising with internal senior leadership and managing the day-to-day contact and relationship with the client.
Specific responsibilities include:
- Lead problem structuring, analysis and synthesis
o Lead the development of hypotheses that will help clients solve their innovation related business challenges
o Develop and execute a detailed work plan for the entire project
o Ability to seamlessly shift gears and constantly reset the team's direction with frequently-changing client needs
o Oversee the qualitative and quantitative research efforts of the team
- Develop end-to-end documents with logical storyline and flow
- Interact closely with client teams
o Prepare and own development of all client deliverables
o Lead client meetings including the presentation of key insights
- Contribute directly to business and firm development
o Work closely with principals and partners to support business development efforts
o Actively manage the individual professional development of junior employees
**Required Experience:**
+ **Extensive experience as an external management consultant** with a top consulting firm, specializing in delivering strategic solutions for healthcare provider organization clients.
+ **Proven leadership** in engagements involving enterprise-level strategic planning, growth strategy, service line strategy, M&A and strategic partnerships/alliances, margin expansion, cost optimization, and related initiatives for healthcare provider clients.
+ **Deep healthcare provider industry expertise** with hands-on experience serving a variety of client organizations such as hospital systems, academic medical centers, ambulatory surgery centers, integrated delivery networks, and physician groups/practices.
+ **Conceptual, Strategic and Problem-Solving Skills:** Able to integrate diverse information, apply flexible global concepts and think strategically using large scale data and analytics. Strong quantitative and business analysis acumen? Effective in making high quality decisions and taking decisive action?
+ **Exceptional Engagement Delivery:** Demonstrated ability to manage complex projects, generate clear work plans, and lead junior employees. Successfully execute across projects while ensuring high-quality deliverables for the client.
+ **Communication Skills:** Exceptionally strong communicator equally adept at communications strategy and execution, with the ability to craft a full range of crystal clear, high-impact communications (e.g., proposals, presentations, workshops)? Particularly skilled at coaching teams on how to visualize complex information and insights? Able to communicate in an open and authentic manner in all situations?
+ **Talent Development Skills:** Ability to mentor, coach and advance talented people to build an effective organization? Values diversity in the workforce and has a proven track record of providing development opportunities for all people. Possesses a strong need to be part of a winning team and to help drive the future of what will become a renowned organization?
+ **Values and Vision:** Naturally aligned with our client's core values: simple, open, integrated and mission-driven. ?Employee-sensitive, strong ethics, commitment to diversity, customer/market-focused and quality-service committed? Consistently models desired organizational values and behaviors with strong personal "presence" and humility?
+ **Travel and Home Office:** ?Willingness to travel weekly (up to 80%) is required and living location can be anywhere within the contiguous 48 states and near a major airport.
The estimated base salary range for this job is $190,000 - $20,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is 237,500 - 275,000. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
#LI-JD1 #LI-Remote
**Position Level**
Manager
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Consulting Director - Innosight Healthcare Provider Strategy & Innovation (Nationwide)

Posted 9 days ago
Job Viewed
Job Description
- We are the leading practitioners of disruptive innovation, building on the work of our co-founder, Harvard Business School professor Clay Christensen.
- Because we focus on growth strategy and innovation, we bring unique expertise and authority to the challenges our clients face: Where is our next big opportunity, and what is our strategy to get there? How do we build an organization that is innovative and future focused? How do we disrupt ourselves before others do?
- Our values - including humility, collaboration, transparency, and intellectual curiosity - guide our work with clients, with each other, and our commitment to enabling innovation in organizations.
- Our work environment emphasizes the exchange of ideas, continuous learning, and collaboration. And our smaller team structure offers exposure to senior-level executives early in your consulting career.
Healthcare organizations must stay ahead of disruption by making data-driven decisions that accelerate transformation. Innosight thoroughly examines the intricate patient care challenges encountered by payor and provider healthcare entities to stabilize business today and create tomorrow's growth engine. As trusted strategic partners to CEOs and C-Suites, we help drive the healthcare industry forward by designing innovative enterprise-level long-term plans and partnerships for the world's leading healthcare organizations?
The Correlation between World-Class Consulting Firms and Directors. Thriving consulting firms share a number of traits- a team of first-rate Directors heads the list. At Huron, Directors represent the pinnacle of professionalism and expertise. They effectively collaborate with Huron and client senior leaders to design and implement goal-achieving solutions while delivering remarkable results (ones that meet but usually exceed specified engagement objectives). Throughout the process, they construct enduring relationships that benefit the firm in profound ways including selling additional project work into clients.
This is a high-responsibility and high-impact role that requires the Director to be a thought leader and problem-solver on the team leading team efforts. They will liaise with internal senior leadership and managing the day-to-day contact and relationship with the client to ensure the project work stays on track and drives impact?
**Required Experience:**
+ Extensive consulting experience and a proven track record of success with a top management consulting firm: specializing in delivering strategic solutions within the healthcare industry.
+ Demonstrable experience leading engagements focused on: short and long-term enterprise-level strategic planning, growth strategy, M&A/strategic partnerships& alliances, margin expansion, cost strategy etc. within healthcare provider organizations.
+ Expert-level knowledge of the healthcare provider industry: including experience working with diverse provider organizations such as Hospital Systems, Academic Medical Centers, Ambulatory Surgery Centers, Integrated Delivery Networks, Physician Practices/Groups, etc.
+ Conceptual, Strategic and Problem-Solving Skills: Able to integrate diverse information, apply flexible global concepts and think strategically using large scale data and analytics. Strong quantitative and business analysis acumen? Effective in making high quality decisions and taking decisive action?
+ Exceptional Engagement Delivery: Demonstrated ability to manage complex projects, generate clear work plans, and lead junior employees. Successfully execute across multiple projects while delivery quality product to the client.
+ Communication Skills: Exceptionally strong communicator equally adept at communications strategy and execution, with the ability to craft a full range of crystal clear, high-impact communications (e.g., proposals, presentations, workshops)? Particularly skilled at coaching teams on how to visualize complex information and insights? Able to communicate in an open and authentic manner in all situations?
+ Talent Development Skills: Ability to attract, evaluate, coach and advance talented people to build an effective organization? Values diversity in the workforce and has a proven track record of providing development opportunities for all people. Possesses a strong need to be part of a winning team and to help drive the future of what will become a renowned organization?
+ Values and Vision: Naturally aligned with our client's core values: simple, open, integrated and mission-driven. ?Employee-sensitive, strong ethics, commitment to diversity, customer/market-focused and quality-service committed? Consistently models desired organizational values and behaviors with strong personal "presence" and humility?
+ Travel and Home Office:?Willingness to travel weekly (up to 80%) is required and living location can be anywhere within the contiguous 48 states and near a major airport.
The estimated base salary range for this job is $215,000 - $50,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is 311,750 - 362,500. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
#LI-JD1 #LI-Remote
**Position Level**
Director
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Director of Clinical Health Services
Posted today
Job Viewed
Job Description
Job Description
Salary: From $136,165.60+
Position Summary
Sqwqel is committed to fostering the health and well-being of our community. We are dedicated to creating a culturally safe and inclusive environment that respects and values First Nations knowledge, traditions, and ways of being. We are seeking a Director of Clinical Health Services to join our team, working collaboratively to enhance the delivery of high-quality, culturally safe, and holistic healthcare services for all clients.
Under the direction of the Chief Administrative Officer , the Director of Clinical Health Services provides culturally informed leadership to ensure the seamless operation of healthcare services. This role integrates traditional healing practices with modern medicine, creating a culturally specific comprehensive and patient-centered approach to care. The Director oversees vital programs such as Primary Care (Medical and Dental Offices, Clinical based outreach and home health services, Mobile Diabetes), Health Quality, the Recovery Homes, the Youth Treatment Home, and the AIMs Program. They ensure seamless operations, embodying the community's vision for health and well-being while addressing systemic barriers to equitable care.
The Director of Clinical Health Services promotes culturally safe services developed to meet the needs of Seabird Island Health Service Agency communities inclusivity and respect across all services while fostering collaboration within the community and across departments. By effectively managing resources, including staff, budgets, and program logistics, this role ensures the delivery of culturally safe and holistic healthcare practices. Additionally, the Director engages in community relations activities, supporting and empowering community while building meaningful relationships with stakeholders to advance unique and sustainable solutions to dynamic clinical community health care needs and culturally respectful healthcare services.
What you'll do
Holistic Leadership & Vision
- Champion culturally specific health care service, a holistic approach to clinical health, acknowledging the interconnectedness of physical, mental, emotional, and spiritual well-being.
- Collaborate to develop strategies with the Community and Family Wellness, Education, Early Childhood Development, and Community Infrastructure departments to address social determinants of health, including gaps in care or services, housing, nutrition, and access to traditional healing, foods and medicines, ensuring alignment with community traditions and values.
Program Management & Oversight
- Plan, implement, and evaluate clinical programs to meet in-community needs across multiple service locations and communities. Emphasis on the relationship with communities for ongoing evaluation and service needs.
- Ensure the integration and standardization of clinical programs to deliver patient-centered, efficient, and culturally safe care.
- Monitor outcomes, address gaps in services, and lead continuous quality improvement initiatives.
- Manage resources (human, financial, and physical) to support operational efficiency and sustainability.
- Lead the development and implementation of policies and procedures to enhance service delivery and uphold cultural safety.
- Collaborate with Elders, Knowledge Keepers, and community members to guide program development and service delivery.
Cultural Safety & Advocacy
- Foster a trauma-informed, culturally safe environment in all programs and services.
- Advocate for the inclusion of First Nations worldviews in local, regional, and national healthcare policies and practices.
- Promote decolonized approaches to health, addressing systemic barriers and Indigenous-specific racism within healthcare systems.
Community Engagement & Partnerships
- Build meaningful relationships with Elders, Knowledge Keepers, community members, and healthcare partners to ensure services align with community priorities.
- Serve as a bridge between traditional and Western medicine, fostering mutual respect and understanding.
- Collaborate with other departments to reduce service gaps and strengthen holistic care supports.
Team Leadership & Development
- Mentor and empower staff and contractors to provide culturally aligned, patient-centered care.
- Support staff recruitment, onboarding, and professional development to build capacity and expertise.
- Promote a healthy, engaging, and safe workplace that supports work-life balance and well-being.
- Implement strategies to retain talent, foster collaboration, and encourage continuous learning about First Nations health practices and Cultural Humility.
- Ensure that all Clinical Health teams receive on-going professional development and skill refreshment training.
- Working with their management team, developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.
- Coaching and supporting direct reports.
Quality Assurance & Compliance
- Establish protocols prioritizing patient dignity, respect, and Cultural Humility while meeting regulatory requirements.
- Ensure programs align with the organizations mission, values, and strategic goals.
- Lead accreditation initiatives that reflect community standards and cultural values.
- Use community-driven feedback to continuously improve the quality of services and address gaps in care.
- Oversee performance management systems and quality of care management systems to support accountability and excellence in care delivery.
Financial Management
- Manage program budgets and resources to ensure financial accountability and high-quality service delivery.
- Participate in budget development and funding proposal processes to secure financial sustainability.
- Ensure compliance with financial policies and standards while prioritizing community health outcomes.
- Seek and secure funding to support current and new clinical health programs or initiatives.
Other Duties
- Additional responsibilities as needed to support the community and uphold our shared values.
Working / Special Conditions
- Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program to ensure the safety and trust of the communities we serve. This check will be conducted every five years.
- Initial and ongoing commitment to the values and guidelines of Sq'wqel (Seabird Island Band),including our policies, procedures, standards of practice, and laws, is essential. This commitmentsupports our collective work, the community, and the responsibilities of this role.
- Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectivelyengage and support projects, work, and initiatives
- Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of events, meetings, and engagements. Employees will be given as much notice as possible to any changes in schedule.
What you bring
Qualifications and Experience
- A Master's or Doctoral level of education in a field related to healthcare management, supplemented with ten (10) years' recent and related progressively responsible leadership experience is required.
- Experience working with First Nations communities and understanding of First Nations cultures, traditions, and contemporary issues.
- Excellent communication and relationship-building skills.
- In-depth understanding of the historical and systemic impacts of colonialism on First Nations Peoples health and well-being.
- Demonstrated commitment to addressing systemic racism and embedding cultural safety and humility in healthcare delivery
- Proven ability to lead large multidisciplinary teams and navigate complex health systems.
- Experience collaborating with First Nations communities to co-create health programs.
- Exceptional leadership and team-building skills with a focus on inclusion and collaboration.
Preferred:
- First Nations candidates and those with lived experience as a member of a First Nations community are strongly encouraged to apply.
- Knowledge and understanding of Seabird Islands culture, traditions, teachings, community dynamics.
- Ability to respond quickly and professionally to community or colleague needs and inquiries.
- Excellent writing, editing, and verbal communication skills.
Cultural Competency:
- Deep understanding of First Nations cultures, traditions, and contemporary issues.
- Experience working within First Nations communities and applying culturally safe practices.
- Understanding of intergenerational trauma and its impacts on First Nations peoples and communities.
- Strong communication and relationship-building abilities, particularly with Elders, Knowledge Keepers, and community members.
- Strategic thinking and problem-solving skills to address systemic challenges and optimize resources.
- Commitment to equity, cultural safety, and decolonized healthcare practices.
- Familiarity with key Indigenous health frameworks, including the Truth and Reconciliation Commissions Calls to Action, UNDRIP, and In Plain Sight.
Benefits and Perks
- Extended health and dental benefits,
- Accrued vacation and sick time,
- Pension plan with matching employer contributions
How To Apply
Have a question about this position before you apply? Email
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Clinical Health. Please include references that can speak to your experience and skills.
Pre-Employment Screening
Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Mtis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.
Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.
We thank you for your interest. Only those selected for an interview will be contacted.
Health Services Reception
Posted today
Job Viewed
Job Description
Job Description
Salary: $21.30-$23.43 per hour
EMPLOYMENT STATUS: 12-month contract
HOURS/WEEK: 35 hours per week
What We Live By:
- Our Vision: A community without barriers to health and wellbeing.
- Our Mission:
We work with our community to promote and sustain health and wellbeing for all.
- Our Values:
Compassion, Social Justice, Courage, Integrity, Adaptability.
Guelph Community Health Centre prioritizes people who face barriers to health and accessing services, and people who identify as:
- Homeless or at risk of homelessness
- Living on low income
- Newcomers to Canada with language barriers
- Having moderate to severe mental health and/or addiction issues
- Having moderate to severe disabilities
- Indigenous First Nations, Inuit and Mtis
- Black, mixed race and racialized populations
- Experiencing intersectional oppression
- 2SLGBTQIA+
- Vulnerable children and their families experiencing conflict, isolation or attachment struggles
Position Overview:
The Health Services Receptionist will provide clinical administrative support over multiple Guelph CHC locations and partner clinics, including being a point of contact for clients, booking appointments and managing referrals. The Health Services Reception will work closely to support the interdisciplinary teams working together to provide clinical health services for clients. The Health Service Receptionist will provide administrative support for a team of compassionate and experienced staff that provide high quality health and allied health care services
Primary Responsibilities:
- Schedule client appointments including arranging interpretation services as required.
- Receive/greet visitors and clients, responding to their needs and directing them accordingly.
- Answer incoming calls, direct clients, and process messages.
- Make outgoing calls to arrange follow-up appointments; notify clients of upcoming appointments, contact specialists, provide instructions for tests when required; reschedule appointments; obtain records/reports, etc.
- Complete referrals and send relevant information to specialists for diagnostic tests; receive incoming information regarding appointments with specialists via fax/phone and notify clients.
- Maintain the electronic medical records; scanning all documents to go in client charts including documentation of noted appointments and other pertinent information. Forward all documents to the appropriate health team provider for signing off.
- Open and close the clinic and ensure the clinic is well maintained in an orderly fashion and all pertinent client information is securely locked up at the end of the workday.
Qualifications:
- Grade 12 diploma, minimum. College diploma or certificate in office, medical or business administration.
- High proficiency with Microsoft Office software; outlook, word, excel.
- Experience working with customers and handling a fast-paced office environment preferably in a health care setting.
- Experience with Electronic Health Records is an asset.
- Strong customer service skills especially as they related to Guelph CHC priority populations.
- Ability to set goals and get results within a set timeline.
- Ability to multitask and work independently.
- Effective written and oral communication skills
- Effective time management, decision making and organizational skills.
- A good team member and supportive of interdisciplinary practice.
- High levelof confidentiality
- Work with other staff to implement improvements and efficiencies.
We know that experience comes in many forms. If you have some of these qualities and are excited about this opportunity, then we want to hear from you. Please visit our website apply using the online application tool. In your application, please include a resume and cover letter outlining how your skills, qualifications, and experience meet the position requirements.
Guelph Community Health Centre is committed to employment equity and encourages applications from all qualified candidates, including individuals from priority populations who may identify as 2SLGBTQIA+, persons with disabilities, Indigenous, First Nations, Inuit and Metis individuals, and members of Black and other racialized communities.
We thank, in advance, those who apply, but will contact only those who qualify for interviews.
If at any stage in the selection process you require accommodation, please let us know the nature of the required accommodation.
We require that all finalist applicants undergo a Criminal Record Check and Vulnerable Sector Screen through their local Police Services Branch prior to start date.
Health Services Department Manager
Posted today
Job Viewed
Job Description
Job Description
Salary: 72800-135200
Department: Health Services
Classification: Department Manager
Classification Level:Senior Management
Position Status: Full Time
Employment Status: Regular
Reporting Relationship
The Health Services Department Manager reports to the Director of Health and Wellness.
Position Summary
The Health Services Department Manager is responsible for the management of the MChigeeng Health Services under the direction of the Director of Health and Wellness. This includes providing support and assistance to the Band Membership for developing and maintaining quality health care services
Essential Functions
Accountability
To take direction from immediate supervisor as related to job description
Ensure prior authorization and approvals prior to acting
Prepare budgets, financial reports and recommendations of program expenditures to Director of Health and Wellness and ratify by Chief and Council
Ensure communication oral and written are consistent with policies, positions and direction of the organization
Ensure all activities are conducted are consistent with MChigeeng First Nation policies
Advise the Director of Health and Wellness with the development of the Health Policy and By-Laws for MChigeeng First Nation
Ensure all activities relating to participation in government and community affairs are in the best interest of MChigeeng First Nation
Maintain communication liaison with Director of Health and Wellness, Enaagdenjged, Chief and Council, Band Members, health organizations, hospitals, health units and funding agencies
Respond to health concerns; be familiar and aware of local health issues, initiatives, and processes as well as conditions that may affect MChigeeng First Nation (i.e. water quality)
Maintain awareness of developments in Indigenous health
Administration
Perform such duties as report writing, compiling statistics, program and delivery systems development with Health Services Team
Complete evaluations on health centre operations, health programs and staff on an annual basis.
Monitor and evaluate objectives and activities and provide direct functional support and supervision to staff.
Ensure proper maintenance of facilities a) Health Centre b) Wellness Centre including equipment, machinery and supplies
Establish the terms of reference for sub-contracts including performance guidelines with respect to health services delivery.
Ensure that policies and procedures developed and adopted by the MChigeeng First Nation are adhered to by employees with discretion of interpretation by Manager.
Establish and maintain accurate file systems for easy access to information
Create and revise job descriptions for employees in consultation with HR Manager
Coordinate the recruitment and hiring process of new employees with HR Manager
Perform research of resource material to be purchased for the program
Review contracts prepared by the HR Manager that may be required under the program and monitor the progress of the work identified in the contract
Develop and maintain communication with outside agencies
Research sources of funding
Responsible for preparation of proposals and apply for funding in all areas that relate to the program
Manage project activities and funding requirements
Attend regular and Chief and Council meetings when requested
Participate on Committees/Boards outside of MFN as appointed by Chief & Council.
Supervision
Ensure supervision and review activities of full-time employees in the program
Conduct regular performance review on employees
Develop, implement and monitor employee training and development plans
Planning & Development
Research programs and project costs and determine budgets
Develop, implement and monitor policies that are specific to program delivery
Coordinate and approve strategic planning activities that determine both short and long term goals of program
Reports and Budgets
Establish annual budgets for program
Prepare and present regular reports to Director of Health and Wellness as directed by the Director of Health and Wellness
Prepare and maintain regular financial reports under the Health Program for MFN and funding agencies
Utilize computer applications to prepare and format documents (i.e. reports, correspondence)
Manage an annual budget and responsible and accountable as per MFN Financial policies.
Professional Development and Training
Ensure staff training as required and subject to financial resources.
Ensure professional development needs are identified and relevant to Health Services Department Manager role and subject to financial resources
Ensure all Nursing staffs are in good standing with CNO and RNAO
Program Delivery
Ensure that the delivery of Health Programs and Services are within the Community Health Plan
Ensure that evaluation of service delivery is conducted on an annual basis
Ensure that staff are updating their annual workplans on an annual basis and tracking their respective activities
Qualifications/Requirements
Degree in Public Health Administration or
Equivalent Health related diploma with five (5) years experience in administration of Health or Social Services
Well developed leadership and management skills
Excellent verbal and written communication skills including computer skills
Ability to work effectively in team environment
Valid Ontario Drivers License and own transportation
Must have knowledge and/or experience with the culture, history and customs of the Anishinaabe
Understanding and fluency of Ojibwe is an asset
CRC/VSS requirement, must be current (30 days) and must be an original
CRC/VSS Rationale: MChigeeng First Nation and its agents are in a position of trust in services to band member children and/or vulnerable adults, so a safe and secure working environment is mandatory. Applicants must provide a clear VSS Certificate and the CRC must have a record clear and/or dated of any convictions relating to sexual interference, sexual assault or related charges. The VSS must be current (30 days) and must be an original
Application Deadline: August 22nd, 2025
Interested applicants must submit COVER LETTER, RESUME, THREE (3) CURRENT REFERENCES (2 Work-Related references from a direct supervisor/manager references that will be contacted upon a successful interview and 1 Character Reference) and education certifications to:
APPLY HERE
Administration Assistant
c/o Human Resources
P.O. Box 333 MCHIGEENG, ON P0P 1G0 (Fax )
LATE OR INCOMPLETEapplications will not be considered. Preference will be given to Anishinabek people.
For Job Description, please contact Human Resources
Occupational Health Services Coordinator - 12 Month Term
Posted today
Job Viewed
Job Description
Job Description
Salary: $50,000 annually
Location: In-Office/Remote
Department: Occupational Health Services
Job Type: Full-Time - 12 Month Term Contract
Working Hours:
37.5 Per Week
Please note: This is a temporary, 12-month maternity leave coverage role starting Sept 15, 2025 and ending Sept 15, 2026. There is a possibility of term extension beyond this date dependent upon business needs and work availability.
Our Mission
PRAXES Medical Group, headquartered in Halifax, Nova Scotia, is a global provider of 24/7 medical support to workers in some of the most challenging environments on the planet. We have been an innovator in delivering primary and emergency care services to the marine, mining, oil and gas, and exploration industries for 25 years.
PRAXES believes that everyone should be able to have timely access to excellent medical advice and care, wherever they are, and whenever they need it.
Our Values
People -
We value passion, commitment, and personal growth. We support work-life balance and well-being for our team and those we serve.
Agility - We embrace change, innovation, and continuous learning in a supportive environment.
Caring - We lead with empathy, compassion, and respect, recognizing that every client and colleague is unique.
Trustworthiness -
We act with integrity and transparency, earning trust through consistent, reliable service.
Job Summary
We're looking for a highly organized Occupational Health Services Coordinator to join our team. In this role, youll coordinate occupational health services for federal government clients, manage service requests, communicate with stakeholders, and ensure high-quality service delivery across Canada.
Responsibilities
- Be the main point of contact for Service Requests from Government of Canada clients.
- Maintain Microsoft Office Outlook Inbox by promptly acknowledging and professionally
responding to incoming emails.
- Verify client data for deficiencies, errors, or incomplete documentation.
- Prepare accurate and timely quotations and invoices for client service requests.
- Secure medical resources and coordinate intake interviews and assessments with
clients.
- Deliver bi-weekly status reports to clients and frequent updates via email and phone to
patients.
- Develop effective working relations with Clinical Providers, Assessors, Medical Directors,
Physicians, and Medical Teams across Canada.
- Monitor, inspect, and propose measures to correct or improve subcontractor final
products to meet established quality standards.
Skills and Qualifications
Must-have
- High level of proficiency with Microsoft Office suite (Word, Outlook, Teams, and Excel).
- Understanding of data security and management.
- Experience using Adobe Acrobat/Foxit (fillable PDFs and digital filing).
- Excellent attention to detail, time management, prioritization, and organizational skills.
- Excellent writing and oral communication skills.
- French Language: mainly reading and writing.
Nice-to-have
- Occupational Health and Safety experience or training.
- Administrative experience or training.
- Knowledgeable about QuickBooks and/or Invoicing.
What We Offer
- Flexible hybrid work model, enjoy a balance of remote work and in-office collaboration (for local employees).
- Health Spending Account (HSA) for eligible
medical, dental, and vision coverage
- Travel insurance and catastrophic medical insurance
- Employee Assistance Plan (Homewood)
- Generous paid time off (PTO) including vacation, sick days, and holidays
- Fitness classes offered 2 days per week with both in-person and virtual options
- Professional development support, including training and workshops
- Bi-weekly stipend of $25 for use of personal cell phone
We celebrate diversity and are committed to creating an inclusive environment for all employees.
PRAXES is an equal opportunity employer, and employs personnel without regard to race, creed, colour, religion, sex, ethnic origin, ancestry, age, place of origin, physical or mental disability, citizenship, sexual orientation, marital or family status.
It is our policy to select the best qualified person for each position within our organization on the basis of
demonstrated ability, experience, training and potential.This policy applies to all of our employment and personnel practices, including decisions regarding hiring, transfer, promotion, demotion, and dismissal.
Please visit us at: you for your interest!
remote work
Health Services Director(Directeur des services de sant)
Posted today
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Job Description: Salary: $102,830-$16,844 What We Do The South-East Ottawa Community Health Centre (SEOCHC) is a community-based organization that has provided integrated, interdisciplinary team-based care for over 40 years. Our mission is to make a positive difference in the lives of people who face inequities by providing accessible community health and social services. We look to bring people together with the resources, expertise and services they need so that we can do our part to build a healthy, thriving community. At the heart of our delivery model are our shared commitment to equity and social justice, whole person health, community collaboration, heart driven integrity and evidence informed excellence. Our talented, passionate team at SEOCHC makes a real and tangible impact on the lives of the residents of our community. We collaborate to deliver best-in-class services and care, and were looking for our next Health Services Director to join us in our mission. What You Can Expect It is an incredibly exciting time to join SEOCHC. As the Health Services Director, you will be at the forefront supporting health system transformation. As a member of our Senior Management Team you will work closely with the Executive Director in the design and development of key strategic initiatives that will support our community and setup our Centre for future success. Your office will be located at our main site at 1355 Bank Street in Ottawa, Ontario and you will be working alongside and reporting directly to our Executive Director. In this important, high-impact role you will be responsible to direct the planning, delivery and evaluation of all aspects of our Health Services portfolio. You will work with five direct reports to oversee the Primary Care Clinic, Primary Care for Priority Populations, and our regional programs of Primary Care Outreach to Seniors and Regional Integrated Care. As part of our five-person Senior Management Team, you will also support Centre-wide strategic objectives by creating and building programs that align with our long-term vision. Finally, you will be responsible to engage, manage and motivate a highly skilled and knowledgeable team of professionals who deliver all programs using an inter-professional, multi-service and community directed approach. The ability to travel occasionally is a requirement of this role. What You Bring You are well-respected as a seasoned healthcare leader with experience leading diverse interprofessional care teams. You bring extensive experience in health promotion principles and techniques and a well-developed understanding of the social determinants of health, combined with knowledge of research methodology and evaluation. You are passionate about community healthcare and maintain high standards for quality and service for the teams you lead. You are a strong collaborator, leveraging your relationships in the healthcare and/or community services sectors and with partners in the local community to identify best practices and measure success. You are an exceptional senior leader who understands how to lead multi-disciplinary teams with confidence and humility to get the best out of your people. Your Skills: LeadershipExcellent interpersonal and leadership skills with a strong sense of urgency to drive action.Demonstrated success hiring, managing and mentoring high-performing teams with varying and complementary skills. This includes developing talent, supporting a culture of engagement and participating in performanceAbility to effectively represent the interests of SEOCHC externally as an advisor or committee member. Relationship-Building Ability to build long term relationships, trust and credibility with diverse groups, both internal and external to the organization.Experience developing and leading multi-sectoral partnerships within a healthcare setting to address complex challenges and cultivate shared goals.Ability to manage relationships collaboratively to deliver impactful programs andHonest collaborator to affect positive change, fostering inclusion, equity, diversity, and cooperation to continuously improve and deliver value. Deals with conflict in a graceful manner; able to identify, manage, and resolve conflict and disagreements quickly with a focus on win/win Communication Exceptional verbal and written skills with an ability to communicate clearly and effectively at all levels including key stakeholders, board members, executives, faculty, and staffExcellent presentation abilities and experience engaging with a wide variety of audiences.While English and French language skills are necessary, ability to communicate in other languages reflective of the diverse communities served by the Centre is also a strong Results Orientation A strong focus on execution with excellent negotiation skills.Adaptability, flexibility and creativity depending on the priorities of a given day while adhering to strict deadlines. A positive get-the-job-done attitude. Understands the balance of maintaining authority and control with the need to engage and support others. Organization Strategic and project management capabilities with strong critical thinkingExceptional organizational and multi-tasking Your Education:A Master's Degree in a Health-related discipline, a strong clinical background, or an equivalent combination of education andA regulated health professional with experience in primary care would be considered an asset Your Experience:At least 5 to 10 years management experience with relevant clinical experience leading an interprofessional health careA detailed understanding of the CHC model ofDemonstrated track record of operational and financial/budget managementExperience in program/service development, implementation monitoring and evaluation.Experience leading health care transformation and/or change management initiatives is an asset in this role. What we OfferThe Centre offers excellent employee benefits including generous leaves (4 weeks annual leave,1 week special leave, 3 weeks sick leave) as well as Extended Health & Dental coverage.Opportunities for professional development.The Centre participates in the Healthcare of Ontario (HOOPP) pension plan.The salary range for this role is 102,830 to 116,844. Additional Information For more information on our Centre visit Applicants will not be considered unless they also include a cover letter which clearly demonstrates how your previous skills and experience corresponds to each of the above requirements. Deadline for Applications: Friday, July 4, 2025 ATTN: Human Resources, South-East Ottawa Community Health Centre Thank you for your time and interest. Please note that only candidates selected for an interview will be contacted. The Centre is committed to employment equity. SEOCHC will provide accommodation for applicants with disabilities in its recruitment process. If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation. We strongly encourage applications from individuals who reflect the diversity of the communities we serve, including but not limited toIndigenousPeoples, racializedpersons, members of the2SLGBTQIA+ community, persons with disabilities, and others with lived experience of systemic barriers to equity. Ce que nous faisons Le Centre de sant communautaire du sud-est dOttawa (CSCSEO) est un organisme communautaire qui offre des soins intgrs et interdisciplinaires depuis plus de 40ans. Notre mission est damliorer la vie des personnes victimes dingalits en leur offrant des services sociaux et de sant communautaire accessibles. Nous cherchons mettre en contact les gens avec les ressources, lexpertise et les services dont ils ont besoin pour contribuer ldification dune communaut saine et prospre. Au cur de notre modle de prestation se trouve notre engagement commun envers lquit et la justice sociale, la sant globale de la personne, la collaboration communautaire, lintgrit guide par le cur et lexcellence fonde sur des preuves. Notre quipe talentueuse et passionne du CSCSEO a un impact rel et tangible sur la vie des rsidents de notre communaut. Nous collaborons pour offrir les meilleurs services et soins possibles, et nous recherchons notre prochain directeur des services de sant pour rejoindre notre quipe et participer notre mission. quoi vous attendre Cest un moment extrmement enthousiasmant pour rejoindre le CSCSEO. En tant que directeur des services de sant, vous serez en premire ligne pour soutenir la transformation du systme de sant. En tant que membre de notre quipe de direction, vous travaillerez en troite collaboration avec le directeur gnral pour concevoir et dvelopper des initiatives stratgiques cls qui soutiendront notre communaut et prpareront notre centre un avenir couronn de succs. Votre bureau sera situ dans notre sige social, au 1355, rue Bank, Ottawa (Ontario), et vous travaillerez aux cts de notre directrice gnrale, qui vous serez directement rattach. Dans le cadre de ce poste important et influent, vous serez charg de diriger la planification, la prestation et lvaluation de tous les aspects de notre portefeuille de services de sant. Vous superviserez cinq subordonns directs, dont la Clinique de soins primaires, les soins primaires pour les populations prioritaires et nos programmes rgionaux de soins primaires communautaires pour ans et de soins intgrs rgionaux. En tant que membre de notre quipe de direction compose de cinq personnes, vous contribuerez galement la ralisation des objectifs stratgiques du Centre en crant et en mettant en place des programmes axs sur notre vision long terme. Enfin, vous serez charg dengager, de grer et de motiver une quipe de professionnels hautement qualifis et comptents qui dispensent tous les programmes selon une approche interprofessionnelle, multiservice et axe sur la communaut. La capacit de voyager occasionnellement est requise pour ce poste. Ce que vous apportez Vous tes un leader aguerri dans le domaine des soins de sant, reconnu pour votre exprience la tte dquipes pluriprofessionnelles. Vous possdez une vaste exprience des principes et des techniques de promotion de la sant, ainsi quune comprhension approfondie des dterminants sociaux de la sant, et vous avez de solides connaissances en mthodologie de recherche et en valuation. Passionn par les soins de sant communautaires, vous maintenez des normes leves de qualit et de service pour les quipes que vous dirigez. Vous tes un collaborateur solide, qui tire parti de ses relations dans les secteurs des soins de sant et des services communautaires ainsi que de ses contacts dans la communaut locale pour identifier les meilleures pratiques et valuer les rsultats. Vous tes un cadre suprieur exceptionnel qui sait diriger des quipes multidisciplinaires avec confiance et humilit pour exploiter tout le potentiel de vos collaborateurs. Vos comptences: LeadershipExcellentes comptences interpersonnelles et aptitudes au leadership, avec un sens aigu de lurgence pour mener bien les actions.Exprience avre dans le recrutement, la gestion et lencadrement dquipes hautement performantes composes de personnes aux comptences varies et complmentaires. Cela comprend le dveloppement des talents, la promotion dune culture dengagement ainsi que la participation la gestion des performances.Capacit reprsenter efficacement les intrts du CSCSEO des fins externes en tant que conseiller ou membre dun comit. tablissement de relations Capacit tablir des relations long terme, instaurer la confiance et gagner en crdibilit auprs de divers groupes, tant lintrieur qu lextrieur de lorganisation.Exprience dans le dveloppement et la direction de partenariats multisectoriels dans le domaine de la sant pour relever des dfis complexes et atteindre des objectifs communs.Capacit grer les relations de manire collaborative pour mettre en uvre des initiatives et des programmes percutants.Honntet et capacit favoriser les changements positifs, linclusion, lquit, la diversit et la coopration pour amliorer en continu les processus et apporter de la valeur ajoute. Il sait grer les conflits avec tact et identifie, gre et rsout rapidement les conflits et les dsaccords en mettant laccent sur des solutions mutuellement avantageuses. Communication Excellentes aptitudes lexpression orale et crite, capacit communiquer clairement et efficacement avec tous les publics, y compris avec les principales parties prenantes, les membres du conseil dadministration, les cadres, les enseignants et les membres du personnel.Excellentes aptitudes la prsentation et exprience dans les relations avec des publics trs varis.La matrise de langlais et du franais est ncessaire, mais la capacit communiquer dans dautres langues refltant la diversit des communauts desservies par le Centre constitue galement un atout important. Orientation vers les rsultats Une forte orientation vers la mise en uvre et dexcellentes comptences en matire de ngociation.Adaptabilit, flexibilit et crativit pour rpondre aux priorits du moment dans le respect des dlais stricts. Attitude positive axe sur laccomplissement des tches. Comprhension de lquilibre entre le maintien de lautorit et du contrle dune part, et la ncessit dimpliquer et de soutenir les autres dautre part. Organisation Capacit grer des projets stratgiques et faire preuve dun sens aigu de la rflexion critique.Excellentes capacits organisationnelles et aptitude mener plusieurs tches de front. Votre formation: Une matrise dans une discipline lie la sant, une solide exprience clinique ou une combinaison quivalente de formation et dexprience.Une qualification en soins infirmiers et une exprience dans les soins primaires seraient un atout. Votre exprience:Au moins 5 10ans dexprience en gestion, ainsi quune exprience clinique pertinente dans la direction dune quipe de soins de sant interprofessionnelle.Une comprhension approfondie du modle de soins dun CSC.Exprience avre en matire de gestion oprationnelle et financire/budgtaire.Une exprience dans le dveloppement, la mise en uvre, le suivi et lvaluation de programmes et services.Une exprience dans la conduite de transformations dans le domaine des soins de sant ou dans la gestion du changement est un atout pour ce poste. Ce que nous offronsLe Centre offre dexcellents avantages sociaux, notamment des congs gnreux (quatre semaines de congs annuels, une semaine de congs spciaux, trois semaines de congs maladie) ainsi quune couverture sant et dentaire tendue.Possibilits de perfectionnement professionnel.Le Centre participe galement au rgime de retraite Healthcare of Ontario (HOOPP).La fourchette salariale pour ce poste est comprise entre 102830 et 116844. Renseignements supplmentaires Pour plus dinformations sur notre centre, rendez-vous sur Les candidats ne seront pris en considration que
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Interim Health & Social Services Director
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Job Description
Salary:
Interim Health and Social Services Director
Contract Job Posting
Purpose :
The Interim Health and Social Services Director will coordinate, monitor, and evaluate all aspects of the locally delivered health and social services programs within the Thessalon First Nation community. The candidate is also responsible for the planning, directing, coordinating, organizing and controlling of activities required to deliver both mandatory and non-mandatory services and programs to all Thessalon First Nation community members within policies and applicable legislation. The Interim Director of Health and Social Services will also ensure that business practices and internal policies support sound fiscal management and that high standards for service delivery are developed, implemented and monitored.
Objectives :
- Ensure health and social service delivery requirements and general health care principles are being met in the daily operation of the Health Centre programs and services in compliance with regulatory bodies.
- Monitor, follow-up, and ensure an optimal level and quality of service delivery by developing and implementing a short- and long-range strategic plan for the centre in consultation with regulatory bodies and Chief and Council.
- At all times, maintain and support compliance of guidelines contained with approved Personnel Policy to coach and lead employees for continuous improvement.
- Coach and supervise all health centre staff to meet service delivery needs by recruiting, hiring, retaining accredited team members.
- Advocate for Thessalon First Nations community members in health and social service matters.
- Monitor and adhere to strong fiscal responsibility and financial management of service delivery as set out in the annual budget for the Health Department. To work in partnership with Thessalon First Nation Finance department to support generally accepted accounting principles and submit reports for partner deadlines.
- Actively participate and lead with positive engagement in the spirit of community minded growth with leadership, management, supervision and communications with all Thessalon First Nation community members and partners.
Duties and Responsibilities :
- Facilitate health and social service committee(s) decision making through the provision of administrative support and appropriate and accurate research, statistics and advice.
- Provide advisory, consultative and evaluate services as needed to any level of membership within Thessalon First Nation.
- Ensure appropriate reporting requirements are fulfilled including reporting obligations to funding sources and Chief and Council from other health and social service personnel are completed by reporting due date deadlines.
- Obtain information surrounding unresolved health and social issues for appropriate meetings and committees as requested.
- Observe and identify potential health and social concerns within the community and provide strategic direction with the local health and social service committee(s) or appropriate individuals.
- Develops, in conjunction with staff, workplans and monitoring systems to ensure the effective management of programs and service.
- Develops working arrangements with external health services such as CCACs, AHACs and other Indigenous and non-Indigenous organizations.
- Responsible for the day-to-day operations of the Thessalon Health Centre.
- Facilitates the support of a collaborative and safe work environment.
- Represent Thessalon First Nation on boards and/or committees as directed by Council.
- Implements the efficient and effective resolution of service complaints.
- Monitors health legislations and their potential impact on the health services of the area and create solutions for service delivery to address projections.
- Responsible for the financial monitoring and regulatory reporting submission of all Social Services & Health programs and services with absolute adherence to regulatory requirements. This is a non-negotiable requirement.
Qualifications :
Education:
- Post Secondary degree in health and social services, public or health administration.
Experience:
- Three years experience with progressive management responsibility in community health or social services.
- Demonstrated ability to work effectively in a multidisciplinary team environment.
- Proven ability to establish and maintain productive relationships with Chief and Council, as well as other community-based organizations, committees and government agencies.
- Excellent communication, motivation, leadership and interpersonal skills.
- Ability to prepared detailed reports, follow-up reports and evaluations.
- Knowledge and understanding of Anishinaabe culture and traditional health.
- Thorough knowledge and proficiency in program development, delivery and quality assurance.
- Sound knowledge and application of human resource management and accounting policies and principles.
- Able to manage within a fast-paced environment along with multiple priorities.
- Valid Drivers License and reliable transportation.
Accountability
The Health and Social Services Director is directly accountable to the Thessalon First Nation Band Manager and to Thessalon First Nation Chief and Council.
Salary Pay Band Range
$80 000.00 $100 000.00
Should you be interested in joining our dynamic team:
Please submit your cover letter and biography to our hiring committee: c/o Christine King email: by October 30, 2024.
Contract end date: March 29, 2025.
Thank you to all applicants for your interest. Applications are screened against predetermined selection criteria and the candidates whose application meet the criteria are selected to participate further in the evaluation process. Only those candidates invited to continue in the recruitment process will be contacted.
Disclaimer
The above job description is not an exhaustive list of duties, responsibilities, working conditions or skills required for this position. Thessalon First Nation reserves the right to modify job duties or the job description at any time.
Privacy and Health Information Services Lead
Posted today
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Job Description
Overview and Purpose of the Role
Reporting to the Director, Quality, Safety & Enterprise Risk, this role will play a key leadership role in the development and implementation of policies and procedures related to health information management and privacy, ensure data quality and privacy of health information, medical coding, abstracting, and the management of health records, including the release of information. This is also an exciting opportunity to be a part of the building process for a new electronic medical record (EMR) system using Meditech MaaS.
Key Duties & Responsibilities:
Policy and Procedure Development
- Lead the creation and continuous improvement of health information management and privacy policies, procedures, and guidelines to ensure compliance with regulatory standards, including the Personal Health Information Protection Act (PHIPA) and other relevant provincial and federal health regulations
- Ensure that policies support efficient and accurate health information processes
Data Quality and Medical Coding
- Oversee the development and execution of data quality audits and implement corrective actions to ensure the integrity, accuracy, and confidentiality of health information records
- Implement strategies to monitor and maintain high standards for data entry, documentation, and storage
- Oversee the accurate and timely coding of all clinical procedures using the appropriate classification systems, including ICD-10-CA, CCI, and other relevant coding standards
Abstracting and Decision Support
- Ensure that abstracting practices comply with reporting and billing requirements (e.g., Ontario Health/CIHI/OH-CCO), supporting accurate reimbursement processes, quality improvement, and research activities, as required
- Provide analytical support to leadership and clinical teams by preparing reports, trends, and insights that can improve patient care, operational efficiency, and decision-making
- Support the development and implementation of data-driven solutions to enhance client outcomes, satisfaction, and operational performance
Health Records Management
- Manage the complete lifecycle of electronic health records, ensuring they are properly stored, organized, and securely archived and disposed of according to legal and ethical guidelines
- Oversee the release of health information, ensuring compliance with legal requirements and patient confidentiality standards
- Ensure the transition of any paper-based records to EMR, where necessary, to digitize and ensure full accessibility of health records
EMR Implementation
- Support the planning, configuration, and rollout of Meditech MaaS, to ensure it supports health information management standards, processes, and guidelines
- Continuously assess the effectiveness of the EMR system and recommend system enhancements based on user feedback and clinical needs
Privacy Management
- Support privacy program activities, including privacy breach management, training, awareness, auditing, and privacy risk management
Other responsibilities include
- Work collaboratively with other departments, including IT, clinical teams, and administration, to ensure the effective management and integration of health information systems
- Provide support and training to team members
Corporate Responsibilities
- Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines
- Be responsible for and ensure that all staff supervised are trained and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines
Skills & Qualifications:
- Certification and active member in good standing with the Canadian Health Information Management Association required
- Certification in Privacy (CIPP/C or CIPM), or willing to pursue within 6 months of hire required
- Minimum of 3 years experience in Health Information Management and/or Privacy required
- Minimum 2 years in a leadership or supervisory role preferred
- Strong knowledge and experience with Meditech EMR system is a significant asset
- In-depth understanding of health data standards and privacy and security regulations, including PHIPA, and Canadian Anti-Spam Legislation
- Experience with hospital coding (ICD-10-CA, CCI) and billing systems
- Experience with Power BI and other data visualization tools is an asset
- Proficiency in programming languages including Sql, R is an asset
- Strong organizational, critical thinking, analytical, and problem-solving skills
- Detail-oriented with a focus on accuracy and compliance
- Excellent verbal and written communication skills
- Strong leadership skills with the ability to foster a collaborative and supportive work environment
- Proven ability to work in a fast-paced environment and manage multiple projects simultaneously
- Proactive approach to improving processes and systems for better operational efficiency
- Ability to adapt to new technologies and systems quickly
- Computer proficiency in MS Office (Word, Excel, Outlook)
- Satisfactory passing of a criminal record check/vulnerable sector check
- Provide proof of Immunization and TB records
Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. Opening in late 2025, the Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with it's mission to reduce pain, improve mobility, and streamline healthcare delivery.
In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.
Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. Opening in late 2025, the Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with it's mission to reduce pain, improve mobility, and streamline healthcare delivery.
In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.
Supervisor, Clinical Services
Posted today
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Job Description
ADAPTABLE ● DETERMINED ● ENTHUSIASTIC ● HANDS-ON ● STRATEGIC
OVERVIEW
A youth-based, non-profit charitable organization that is a leading provider of child and youth mental health services in Ontario, dedicated to enhancing the well-being of infants, children, youth, and their families. A great organization committed to delivering evidence-based, culturally competent, and family-centered care.
The vision of the organization is to provide responsive, compassionate services for children, youth and families to build better and more hopeful futures. They are the Lead Agency for infant, child and youth mental health and addictions services.
EDI-B VALUES
The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their roles in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging.
MISSION
The Supervisor, Clinical Services plays a pivotal role in overseeing and coordinating the delivery of high-quality clinical care within the organization. By implementing best practices and continually evaluating service delivery, the Supervisor helps to enhance the overall quality of care provided to patients, ensuring that the organization meets its commitment to excellence in services.
The Pod Group is partnering with this organization to place a strong, determined, and strategic leader to fulfill the role of the Supervisor, Clinical Services.
PRIORTIES
- Provide clinical supervision, consultation and training to therapists, group facilitators, and contracted staff to ensure exceptional clinical support services.
- Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management.
- Provide expertise on high-risk cases, including risk assessment and crisis intervention, as requested by staff.
- Monitor client intakes into the program to ensure every client has been provided with a high level of clinical service from the team.
- Determine the training and professional development needs of the team and develop/update program curriculum and tools for programs with team consultation.
- Support the implementation of the program’s strategic plans, direct and monitor clinical activities so that strategic goals and approved budgets are met.
- Ensure the clinical teams understanding of all clinical and administrative procedures and determine where the policies, procedures and protocols require updates or adjustments to ensure best practices are being adhered to.
- Respect the agency to maintain and strengthen collaborative relationships with community partners on various projects and initiatives as assigned.
- Facilitate and support scheduling, audits, performance management and quality monitoring of services.
- Maintain a high level of clinical competence, participate in professional/program development, clinical training opportunities and staff training.
- Stay informed about CRPO, OCSWSSW and other regulations and industry best practices through ongoing professional development.
- Other duties as assigned.
Requirements
TALENTS & EXPERTISE
- A Bachelor's degree in Social Work or a relevant field. A Master's degree is considered an asset.
- Minimum 2 years of experience in a supervisory or management role, with a strong ability to lead and motivate a team.
- Minimum of 3 years of hands-on clinical treatment experience in a relevant healthcare setting.
- Current Standard First Aid, CPR and CPI certificate.
- Registration with the OCSWSSW or the CRPO.
- Supervisory experience in a Not-for-profit, unionized environment is a strong asset.
- Proven ability to lead by example, engage and mentor staff, and guide teams toward successful project completion and goal achievement with humility and efficiency.
- Effective communication and interpersonal skills.
- Strong strategic planning, team building and facilitation skills.
- Change management experience is considered an asset.
- Flexible hours as needed, rotating on-call schedule.
THE POD GROUP
The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement.
We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations.
The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care.
We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization.