771 Hospitality & Tourism jobs in Canada

Hotel General Manager

V0N Whistler, British Columbia Whistler Pinnacle Hotel

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Pinnacle International is one of Canada's leading builders of luxurious condominium residences, hotels and commercial buildings which include developments throughout North America. Pinnacle owns and operates hotels and restaurants throughout the Greater Vancouver and Whistler area.

We are now seeking an experienced Hotel General Manager to oversee the Whistler Pinnacle Hotel located in the heart of the Whistler Village . The Whistler Pinnacle Hotel has 84 guest rooms and suites with full kitchens.

This individual will be responsible for all aspects of the operations with a focus on sales and marketing.

Responsibilities:

- Maximize revenue, planning and adjusting for varied market conditions.

- Develop and monitor strategic industry and community relationships.

- Promote and market the hotel through all channels in the hospitality industry.

- Establish a rate strategy for transient, group and tour business.

- Manage the day-to-day operations including hiring, scheduling, cleanliness, maintenance, etc.

- Ensure superior guest service and quality standards are delivered consistently.

- Train and lead a professional and effective hotel team.

- Oversee operational and capital plans that support the overall object of ownership.

Requirements:

- Minimum 5 years work experience as GM or Executive level position in reputable hotels with 60+ rooms.

- Strong understanding of hotel systems, procedures and revenue management.

- Currently living in Whistler or Vancouver area.

- Prior brand experience an asset.

- Excellent supervising abilities to lead a diverse team.

Job Type: Full-time

Pay: From $88,000.00 per year

Additional pay:
Bonus pay
Benefits:
Extended health care
Schedule:
Evening shift
Monday to Friday
Weekends as needed

Location:
Whistler, BC (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Hotel manager

High Level, Alberta Best Western Plus Mirage Hotel & Resort]

Posted 11 days ago

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Job Description

Overview Languages

English

Education Experience On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting Budgetary responsibility Responsibilities Tasks Supervision Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

This advertiser has chosen not to accept applicants from your region.

Experienced Travel Consultants

American Express Global Business Travel

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Job Description

permanent

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel C onsultant , you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT .

What You'll Do

  • Advise and arrange travel for corporate business customers (both individuals and groups)

  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services

  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations using Amadeus GDS. Must be proficient

  • Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements

  • Use positive telephone service techniques and act on special customer requests

  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

  • 3 + years Corporate Travel Experience required

  • Evening and Weekend Shifts

  • Passion for excellence in client service, including proactive anticipation of needs

  • Native GDS expertise Amadeus or Sabre

  • Professional communication (written and verbal)

  • Attention to detail

  • Act with integrity, and look after personal traveler information

  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)

  • Resolving customer issues quickly and independently / with supplier

  • Teamwork and openness to feedback

Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work evenings and weekend shifts

Location

United States

The US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

This advertiser has chosen not to accept applicants from your region.

Bilingual Travel Consultant

American Express Global Business Travel

Posted today

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Job Description

permanent

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel C onsultant , you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.

What You'll Do

  • Advise and arrange travel for corporate business customers

  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services

  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations

  • Use Global Distribution System - Sabre

  • Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements

  • Use positive telephone service techniques and act on special customer requests

  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

  • Bilingual English - French

  • Passion for excellence in client service, including proactive anticipation of needs

  • Native GDS expertise - Sabre

  • Professional communication (written and verbal)

  • Attention to detail

  • Act with integrity, and look after personal traveler information

  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)

  • Resolving customer issues quickly and independently / with supplier

  • Teamwork and openness to feedback

  • Salesforce experience is a plus

Account hours varies: Monday - Friday 8am - 6pm EST or 8pm EST

Location

Canada

The Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

This advertiser has chosen not to accept applicants from your region.

Corporate Travel Consultant

American Express Global Business Travel

Posted 1 day ago

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Job Description

permanent

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.

Hours of Operations: Monday - Friday 8am-9pm Eastern Time

We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!

We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.

What You'll Do on a Typical Day

  • Advise and arrange travel for corporate business customers

  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services

  • Arrange and book approximately 70% domestic and 30% international business travel, in a variety of complexity, for air, road, rail, and accommodations

  • Use Global Distribution System (GDS): Sabre

  • Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements

  • Use positive telephone and email service techniques and act on special customer requests

  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

  • Passion for excellence in client service, including proactive anticipation of needs

  • 5 Years of Corporate Travel Experience

  • Native GDS expertise: Sabre

  • Professional communication (written and verbal)

  • Attention to detail

  • Act with integrity, and look after personal traveler information

  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)

  • Resolving customer issues quickly and independently / with supplier

  • Teamwork and openness to feedback

Please be aware that you must be in role for 1 Year before applying for an internal position.

Note: Upon applying, your leader will be informed of your position interest. Please, have a career pathing conversation with your leader before pursuing internal roles.

If applying for a role in a different entity from the one you're currently employed by, please understand the potential difference in your benefits should be successful.

Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.

Location

United States

The US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

This advertiser has chosen not to accept applicants from your region.

Bilingual - Afterhours Travel Consultant

American Express Global Business Travel

Posted 1 day ago

Job Viewed

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Job Description

permanent

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel C onsultant , you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities . M ost of our Traveler Care leadership started in this role , and you can find us in almost every other department at Amex GBT .

What You'll Do

  • Advise and arrange travel for corporate business customers

  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services

  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations

  • Use Global Distribution Systems (GDS) - Sabre

  • Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements

  • Use positive telephone service techniques and act on special customer requests

  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

  • M ust be fluent in both English and French to service French speaking Canadian callers.
  • Passion for excellence in client service, including proactive anticipation of needs

  • Native GDS expertise - Sabre

  • Professional communication (written and verbal)

  • Attention to detail

  • Act with integrity, and look after personal traveler information

  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)

  • Resolving customer issues quickly and independently / with supplier

  • Teamwork and openness to feedback

Please be flexible and prepared to work evenings, overnights and weekends.

Location

Canada

The Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

This advertiser has chosen not to accept applicants from your region.

Crew Member

Hamilton, Ontario Lawn Plus - St. Catherines

Posted today

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Job Description

Job Description

Job Description

Looking for a challenge this summer? Join our hard-working team in transforming the homes of our community! We are looking for team players who are driven, results-oriented, and eager to make their mark this summer. We provide high-quality home services such as lawn care & painting/staining services for both Interior and Exterior projects!
 
We are committed to transforming the homes of our local residential communities and leaving our homeowners in AWE of the transformation. We are offering both full-time and part-time general labour positions to the most motivated, coachable individuals to join our business. Looking to hire skilled labourers who like working outside and are motivated to do an incredible job.
 
Requirements:
- Preferably some experience with hands-on work (no professional experience necessary), you will be trained on how to take care of lawns & paint/stain projects and will be a pro in no time!
- Must have own car or reliable transportation
- Positive attitude
- Reliable and hardworking
- Strong communication skills
- Coachable
 
Responsibilities:
·   Responsible for the overall completion of projects. Start to finish completion at a high standard of quality, and in a timely manner
·   Maintain a clean and organized site and project
·   Delivering quality and satisfaction through constant communication with homeowners, crew chiefs and business owner

·   Drop off flyers and market door-to-door in neighbourhoods around the work sites
 
Compensation: 
·   - $15-$20/hr depending on experience and responsibility
·   - Opportunities for increased responsibilities and leadership positions
 
Benefits: 
·   Bonus incentives/opportunities for advancement
·   Improve communication skills
·   Get to work outside
·   Opportunities to learn the ins and outs of the business from a management level directly from the business owner
·   Meet and work with amazing people!
 
Resumes should be sent ASAP as positions are filling up quickly.

This advertiser has chosen not to accept applicants from your region.
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Front Desk Agent, Moxy Halifax Downtown, Halifax NS

Halifax, Nova Scotia Moxy Halifax Downtown

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Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for Moxy Halifax Downtown, Halifax NS.

Job Purpose:

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

  • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
  • Accept payment for guests’ accounts both at the time of registration and at checkout.
  • Promptly respond to and resolve guest complaints
  • Answer telephone promptly and properly being polite, courteous, and friendly
  • Be friendly, thorough, accurate and efficient in taking reservations
  • Be friendly, thorough, accurate and efficient in performing Check-ins
  • Be friendly, thorough, accurate and efficient in performing Check-out
  • Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
    Responsible for greeting every guest with a smile and positive attitude.
  • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
  • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
  • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
  • Assist guests with luggage upon their arrival to and departure from the hotel
  • Use the guests’ names
  • Be knowledgeable and helpful about the local area, the hotel and hotel services
  • Handle messages, wake-up calls, mail, and faxes properly
  • Assist guests’ with laundry/dry cleaning needs
  • Know of incoming VIPs
  • Follow all applicable Company Standard Operating Procedures.
  • Perform other assignments as directed by the Front Office Manger.
  • Be an enthusiastic, helpful and positive member of the team
  • Be professional, responsible and mature in conduct and behavior
  • Be understanding of, encouraging to and friendly with all co-workers
  • Be self-motivated and use time wisely
  • Maintain open line of communications with each department
  • Communicate pertinent information
  • Respond positively to new ideas
  • Openly accept critical/developmental feedback
  • Maintain effective communication through the use of meetings, log books and bulletins
  • Be available to help other departments in emergency situations
  • Adhere to all work rules, procedures and policies established by the company including, but not
  • limited to those contained in the associate handbook.
  • Safety and Security Skills
  • Properly handle and account for keys
  • Be knowledgeable of policies regarding emergency procedures and security concerns
  • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
  • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
  • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
  • Have full understanding of franchise honors program
  • Ensure all customers establish credit upon check-in.
  • Verifies all information on reservations check-in; name, address, method of payment, etc.
  • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
  • Identifies and records special billing instructions and notifies accounting
  • Completes shift closing accurately by getting appropriate approval signatures and authorization codes
  • Adheres to hotel policies regarding the use of cash banks
  • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
  • Report potential sales contacts to the sales department protection of guests’ room numbers.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel

environmental systems.

  • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 20 lbs occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Ability to spend extended lengths of time viewing a computer screen.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities
  • Reduced Room Rates throughout the portfolio
  • Employee discount
  • Parental leave
  • Referral program

This advertiser has chosen not to accept applicants from your region.

Host / Hostess (Full Time)

Burlington, Ontario Jake's Grill & Oyster House

Posted today

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Job Description

Job Description

* Full-time Positions available * Monday to Friday 10:30 a.m. - 5:00 p.m.  * Burlington, Ontario  As this role extends through the academic year, applicants must be available for the entire duration. Students planning to return to school will not be eligible for this position. “It was a bold man that first ate an oyster” – and we’re sure glad he did.    At Jake’s Grill and Oyster House ( , fresh oysters and seafood are our specialties. We’ve been serving the Burlington community since 1985, with no sign of stopping. Now, we’re looking for our newest host/hostess.  If you’ve been searching for a great opportunity where you can learn new skills while having fun and making lifelong friends, then look no further!    You don’t need restaurant experience to succeed in this role – just bring your outgoing personality, your friendly attitude, and your passion for hospitality, and we’ll train you on the rest.    Host / Hostess:   As our newest host/hostess, you’ll be the first point of contact for all guests who walk through our doors. You’ll set the tone for a positive dining experience as you greet guests with a warm welcome, manage reservations, and prepare and seat tables.   We’ll count on you to manage the flow of our dining room, while managing guest expectations. You’ll keep track of guest flow in and out of the restaurant, so you’ll always know what’s going on. You’ll keep our guests happy as you keep things running smoothly.    The Right Fit:   Some hosting or restaurant experience will prepare you for this role, but we care more about who you are, than what you’ve done. All the best hosts/hostesses are:   * Outgoing – you love meeting and getting to know new people. Your warm and outgoing personality will make guests instantly feel welcome and will leave a lasting impression.    * Accommodating - you’ll make sure our guests feel taken care of, no matter how busy it is.     * Confident – you’re a self-assured, take-charge kind of person. You’re excited by the idea of managing the front door independently. With your confident attitude, our guests will always trust that you have them covered.    * Cool under pressure - when things get busy, you stay calm and collected, and don’t let the fast-pace faze you. You’re able to manage changing priorities and unexpected circumstances because you’re flexible, and proactive.   * A strong communicator – your strong communication skills will be your biggest asset in this role. Whether you’re talking to guests, or to your front-of-house team, you always get your message across clearly and effectively.    Working at Jake’s Grill and Oyster House:    Almost half of our staff have worked with us for more than 5 years, and some have been with us for over 20!    If you asked them why they love working here, they’d tell you that it all comes down to the people. Our management team is well-organized, our team is friendly, and our regular clientele keeps us busy. We’ve worked hard to build a culture we can be proud of.   The Jake’s experience is defined by friendly faces, gracious service, a casual nautical atmosphere, the freshest ingredients, and a serious passion for hospitality.     We truly enjoy working here, and so will you.   The Details:    The full-time position will be working Monday to Friday from 10:30 a.m. - 5:00 p.m.   We are looking for outstanding people who are in search of long-term employment to become part of the Jake’s family.    You’ll be paid a competitive hourly wage, with an above-industry standard gratuity share. You’ll also receive a 40% discount on all food!    Qualifications:   This is an entry-level opportunity for which no specific experience is required. But if you have any of the following, it would be a big asset:    * Experience in a restaurant (as a host/hostess, server, bartender, etc.)  * Experience in a customer-facing role  * Experience working with a point-of-sale system, and/or table management system    How to Apply:   Please submit your application through the Fitzii platform.   We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.   We will review applications as they are received and look forward to hearing from you.

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Concierge

Vancouver, British Columbia FirstService Residential

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Job Description

Job Description

Job Description

Description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. 

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development. 

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview:  

As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.

Shifts Available: 

Saturday and Sunday - 4pm to 12am 

Skills and Qualifications:  

  • Previous experience with strata buildings is an asset
  • At least one year of direct/in person Customer Service Experience is required
  • Excellent written and oral command of the English  language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.

Physical Requirements:

  • Ability to patrol the property including stairs, hallways, interior, and exterior
  • Ability to safely receive, store, and handle standard packages received from couriers and carriers
  • Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

What We Offer:

As a part-time associate, you will have access to our Employee Assistance Program.

Compensation:   

$19 - $22 per hour

Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

Please ensure your resume has a valid number and email address you can be reached at.  

FirstService Residential is proud to be an equal opportunity workplace.  It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.



IN2018

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