5,047 Hospitality Assistant jobs in Canada
Hospitality Assistant

Posted 21 days ago
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Consider the possibilities of joining a Great Place to Work!
As a family/guest facing team member, compassionately addresses family and guests. Work with kindness and compassion honoring the deceased. Prepares room set-up, breakdown, and cleaning including refreshments, floral, and family mementos for funeral services and events.
+ Prepares rooms for services and events. Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families. Displays floral arrangements that may weight up to 50 pounds, photos, easels, and similar momentous. May arrange caskets and urns.
+ Prepares table for refreshments, including food, beverage, serving dishes, utensils, and similar that may be provided by catering, family, or company. May serve food to guests as permitted by state/local ordinance.
+ Monitor and maintain cleanliness, sanitation, and organization during event
+ After event, pack up family mementos and provide to the family upon departure or arrange for delivery.
+ Cleans up room ensuring proper disposal of trash as well as care and storage company items. Clean, vacuum and sanitize area after events. Process Laundry. Restock supplies; alert management to low inventory.
+ Greet customers in a polite, positive manner. Anticipate customers' needs and respond promptly. Accommodates the needs of the family during services or visitation. Resolve customer issues and alert management when needed.
+ Performs general cleaning, including dusting, vacuuming, sweeping, mopping, and trash disposal
+ Cleans and sanitizes restrooms and kitchen including appliances, surfaces and cabinet interior.
+ Replaces burned out light bulbs inside the facility
+ Maintains clean entry doors. Sweeps or vacuums exterior entry mats
+ Straightens and rearranges furniture; may spot clean fabrics to remove stains
+ Maintains all facial tissue dispensers and water dispensers; replenishes supplies on an ongoing basis
+ Maintains an adequate supply of kitchen and cleaning supplies; advises management of need to re-order
+ Notifies management of any emergency maintenance issues
**MINIMUM** **Requirements**
**Education**
+ High school diploma or equivalent
**Certification/License**
+ Food Safety Certificate may be required according to state/province regulations
**Experience**
+ Food and beverage server experience preferred
**Knowledge, Skills and Abilities**
+ High level of compassion and integrity
+ Ability to follow instructions given over the phone or in person
+ Ability to maintain composure in challenging situations
+ Ability to maintain confidentiality
+ Ability to work days, weekends and evenings as needed
+ Ability to lift a minimum of 50lbs.
+ Ability to stand for long periods of time
+ Ability to work with a diverse group of individuals
+ Ability to take initiative and solve problems (improvise and overcome)
**Work CONDITIONS**
**Work Environment**
+ Professional Dress is required when in contact with families
**Work Postures**
+ Continuous periods of time standing
+ Climbing stairs to access buildings may be necessary
**Physical Demands**
+ Physical effort to push/pull carts, vacuum cleaner and lift serving dishes
+ Ability to lift and carry up to 50 lbs
**Work Hours**
+ Work is beyond standard business hours, including evenings and weekends
Postal Code: R3T 5Y4
Category (Portal Searching): Administration and Clerical
Job Location: CA-MB - Winnipeg
Job Profile ID: K00236
Time Type: Part time
Location Name: Thomson in the Park Funeral Home
Hospitality Assistant
Posted today
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Job Description
Salary:
Ena Lake Lodge (ELLFC) is now hiring for its 2025 season, running from June through September. We are looking for some awesome, hard-working people who are passionate about hospitality, customer service and creating an amazing guest experience at a remote Fishing Lodge. Ena Lake Lodge hosts up to 12 guests per visit in 6 individual cabins on each 4- or 5-night trips.
This position will report directly to the Assistant General Manager and will interact daily with the Ena Lake Lodge Team and guests. This team consists of 12 members including Operations & Maintenance Coordinator, Executive Chef, Hospitality team members (4), and Fishing Guides (7). The ELLFC team works together to provide an exceptional experience for all guests young and old. All lodge staff will be contracted for the season, with scheduled breaks on and/or off island (as available).
Ena Lake Lodge embodies the following Core Values both in our service at the lodge and in our employees: Excellence, Positivity, Integrity, Forward Thinking, Humility and Family. SeeEna Lake Core Valuesfor more details.
Please visitEna Lake Lodgeto learn more about this exceptional and unique northern Saskatchewan fishing lodge and the surrounding area.
Job Description
The role of the Hospitality Assistant is to create an enthusiastic, friendly and welcoming experience for the Ena Lake Lodge guests while providing five-star service in all departments.
Responsibilities and Duties of this position include:
- Maintain Ena Lake Lodge core values in all aspects of ELLFC program delivery.Ena Lake Core Values
- Facilitate excellent guest experience.
- Assist in preparing the lodge, facilities, equipment and cabins for the start of the season.
- Assist the Chef with kitchen duties as assigned, including meal preparation, maintaining kitchen stock, and meal service delivery.
- Participate in maintaining a clean, efficient, and safe kitchen.
- Follow all health and safety procedures and proper use of equipment.
- Welcome guests who arrive via float plane, at the dock and assist with the loading and unloading of supplies, gear, and luggage from aircraft.
- Ensure cabins, main lodge and common areas/washroom are prepared to the highest standard of cleanliness and presentation for all guests on a daily basis.
- Prepare drinks with attention to detail and presentation. Prepare and maintain ingredients for mixed drinks and garnishes.
- Assist in the departure of guests and cleaning/preparation of rooms for new guests.
- Assist in renovation projects and day to day operation and maintenance, when required.
- Participate in Ena Team Tip Pool initiative that treats all team members equally.
- Other duties as assigned by the Hospitality Coordinator & Chef.
Qualifications and Skills for this position include:
- Hardworking, positive and friendly personality with a professional demeanor.
- Strong time management and organizational skills.
- Creative and passionate about a great guest experience.
- Honest and responsible.
- Ability to work both independently and as a Team.
- Prior work experience at a fishing lodge, remote location, camp and/or previous job experience in the hotel/ tourism industry is preferred.
- Wilderness experience and enthusiasm (camping, fishing, hunting, and boating) is an asset.
- Ability to work both independently and as a Team.
- The following Certifications are required (we can assist the right candidate in obtaining):
- SIR Saskatchewan Serve It Right
- Safe Food Handling
- First Aid/CPR
- Experience in other areas of hospitality are also considered an asset:
- Front of House Experience (restaurant/guest hosting/bartending)
- Housekeeping
Compensation:
In addition to living and working in a pristine and beautiful setting and the opportunity to share your passion for the outdoors with lodge shareholders and guests, compensation will include room and board, competitive daily compensation rate, and gratuities (tip pool for all Lodge staff)
Application:
Qualified candidates are invited to submit their resumes and cover letters via the link provided.
Attention: Lee Houck
Assistant General Manager, Ena Lake Lodge Fishing Club
Note: only qualified candidates will be contacted for an interview.
Guest Services (Customer Service)
Posted today
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Job Description
Full-time (~35 hrs/week) or Part-time (~25hrs/week) : May – October, 2020 Toronto Bicycle Tours Work location: 275 Dundas Street West M5T 3K1 At Toronto Bicycle Tours we are the friendly guides to those exploring Toronto. Whether they are first time visitors, returning guests, or even long-time residents, we seek to connect our customers to the city, and to each other. Our love of meaningful experiences links us together, and encourages our guests to lose themselves in the story of Toronto, and in doing so, add their own unique experiences to the life of this great city. A Dream Job for Personable, Energetic Self Starters As one of our Guest Services Agents you will be the first point of contact for our prospective guests: people from around the world who are looking for the best way to spend their time while in Toronto. You will field their questions about our tours and rentals, make recommendations, help them with bookings and administer our bike rentals. You will also provide support to our tour operation, helping to ensure that everything goes smoothly and that our guests have a fantastic experience. You love helping people. You know how much is at stake for our guests - that they are choosing to spend time & money with us – and you want to help ensure that they feel welcome and that they make the most of their time while with us, and while in the city. You’ll connect with our guests regularly by phone, by email, online, and in person, so strong communication skills are essential. You will be trusted to work independently while also contributing to our team. You are an energetic self-starter who does the right thing even when no one else is watching. This is a challenging and rewarding role in a dynamic environment, requiring an ability to stay organized and focused. What we’re looking for On a practical level, we need caring, personable, and responsible candidates who have: * Experience working with the public in customer service, hospitality or tourism * Office or Administrative Experience * Great phone & email manner * Strong computer/internet skills. Familiarity with MS Office (Word, Excel), and instant messaging applications * An interest in connecting with people from all over the world * Strong organizational and communications skills * An ability to work independently and as part of a team * Lives in Toronto today * Familiarity with cycling in Toronto is a definite asset Our Guest Services Agents come from a variety of backgrounds, but they all love helping people, live in (and love) Toronto, and are strong communicators who can stay organized in a fast-paced environment. If you are driven by your love of your city, and your desire to help others experience the best of Toronto then we want to talk to you! Or if you know someone who’d consider this their dream job – do them a favor and pass it along! Working @ Toronto Bicycle Tours Our Guest Services Agents get meet interesting people from all over the world, work on a dynamic team and have a ball exploring our great city. This is a contract from May - early October 2020. We are looking to fill both full-time positions (~35 hours/week) and part-time positions. (up to 25 hours/week). Work is usually on set days/shifts with the possibility of mornings and/or afternoons, and with some work on weekends and holidays. Pay is a competitive wage. How to Apply Our online application will give you the option to apply to this role as a complete candidate – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. You can get a copy of your assessment when you’re done by logging back into the application tool. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Need Help” button in the application. To apply, follow links to online application form: We will review applications as they are received and look forward to hearing from you.
Customer Service
Posted today
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Job Description
Company Description
The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.
GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including:
- Electric
- Gas
- Telephone Utilities
- Manufacturing
- Defense
- Banking/Financial,
- Information Technology
- Healthcare/Pharmaceutical
The Customer Service Support 1
*Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment.
*In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
*Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.
*Assist in updating internal stakeholders on order status and any issues.
*Support the generation of order related documents as outlined in established processes.
*Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
*Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
*Follow standard procedures regarding order status, invoices, contract balances and share information needed to complete an order to customer facing customer service representatives.
*Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
*Other duties as assigned
Minimum Qualifications
*High school diploma, secondary education level or equivalent
*Two years of related work experience.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Customer Service Expert / Customer Service Representative
Posted today
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Job Description
JOB DESCRIPTION
Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!
The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.
Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.
In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.
- Flexible schedules
- Very competitive earnings
- Staff pizzas
- Career growth opportunities
Domino's is an equal opportunity employer.
REQUIREMENTS
- Previous Domino's experience, or experience making pizzas is beneficial
- Friendly and well spoken
- Good math skills to handle cash handling for in-store customer payments
- Speak English fluently in order to serve customers
- Focus on cleanliness and personal hygiene
- Must speak English
- Must have SIN and be legally permitted to work in Canada
- Must be able to work at least two of Friday, Saturday and Sunday shifts
- Food handling certification is preferred
ABOUT THE COMPANY
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Customer Service Representative
Posted 3 days ago
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A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Company Details
Customer Service Representative
Posted 5 days ago
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Department: Customer Service Reporting Structure: Reports to Customer Service Manager Job Summary:
We are seeking a Customer Service Assistant to join our dynamic team in the Consumer Goods industry. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges
- Maintain accurate customer records and documentation
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and CRM software
If you are a customer service professional looking to join a growing company in the Consumer Goods industry, we want to hear from you! Please submit your resume and cover letter to apply for the Customer Service Assistant position.
Company Details
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Customer Service And Support
Posted 8 days ago
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Job Description
We are seeking a dedicated and professional Customer Service and Support Representative to join our team. This role is responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information about products and services. The ideal candidate will be empathetic, solution-oriented, and committed to enhancing customer satisfaction.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, chat, or in-person.
- Provide accurate information regarding products, services, and company policies.
- Resolve customer complaints and issues efficiently, ensuring follow-up until resolution.
- Maintain detailed and accurate records of customer interactions using CRM systems.
- Assist customers with account management, product usage, and troubleshooting.
- Escalate complex issues to supervisors or specialized teams when necessary.
- Support team members in delivering consistent and high-quality service.
- Contribute to achieving customer satisfaction, retention, and service-level goals.
Required Skills & Qualifications:
- Strong communication and active listening skills.
- Excellent problem-solving and conflict-resolution abilities.
- Patience, empathy, and professionalism in all customer interactions.
- Ability to multitask, prioritize, and work efficiently under pressure.
- Proficiency in Microsoft Office Suite and customer support/CRM tools.
- Team-oriented with strong interpersonal skills.
Education & Experience Requirements:
- High school diploma or equivalent required; Bachelor’s degree in Business, Communications, or related field preferred.
- 1–3 years of experience in customer service, support, or related roles.
- Experience with helpdesk software, ticketing systems, or CRM platforms is advantageous.
Work Environment & Working Information:
- The role may be office-based, remote, or hybrid depending on company policy.
- Standard working hours are 40 hours per week , Monday to Friday, with potential for flexible or shift work.
- Fast-paced environment with opportunities to interact directly with customers and support multiple teams.
Company Details
Customer Service Representative
Posted 9 days ago
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we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.
About the Role:
We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of on-boarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.
Key Responsibilities:
Manage end-to-end on-boarding logistics for new hires, including document collection, system setup, and orientation support
Prepare, review, and validate payroll data in coordination with HR and Finance
Maintain and update employee records across HR systems.
Generate recurring and ad hoc reports from HRIS and payroll systems
Track and follow up on compliance tasks, including training and documentation requirements
Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes
Support administrative tasks tied to performance reviews, off boarding, and internal HR initiatives
Company Details
Customer Service Representative
Posted 13 days ago
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Company Overview:
We are seeking a highly organized and detail-oriented Data Entry Clerk to join our growing team. This role is crucial for maintaining accurate records and ensuring smooth data management within our systems. If you are fast, accurate, and reliable with data input, we’d love to hear from you.
Job Responsibilities:
- Input and update data accurately into databases, spreadsheets, and company systems.
- Verify accuracy of data before entering it into systems.
- Maintain and update filing systems for paper and electronic documents.
- Review data for errors, inconsistencies, or incomplete information.
- Conduct regular data audits and generate reports as required.
- Retrieve data from the database or electronic files as requested.
- Respond to requests for information and access relevant files.
- Maintain confidentiality of sensitive information.
- Communicate with internal departments to verify or clarify data.
- Assist with general administrative tasks as needed.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience as a data entry clerk or similar position is an advantage.
- Familiarity with administrative duties and office procedures.
- Strong knowledge of Microsoft Office Suite (especially Excel and Word).
- Experience using data entry software or ERP systems is a plus.
- Typing speed of at least 50 WPM with a high level of accuracy.
Key Skills:
- Excellent attention to detail and accuracy.
- Fast and accurate typing skills.
- Strong organizational and time management abilities.
- Ability to handle confidential information with integrity.
- Good communication skills, both written and verbal.
- Self-motivated with the ability to work independently or as part of a team.
- Problem-solving skills and the ability to spot data inconsistencies.
- Basic understanding of databases and spreadsheets.
Working Conditions:
- Remote environment, depending on company setup.
- Regular working hours, with occasional overtime during peak periods.
- Requires long periods of sitting and working at a computer.
Compensation and Benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off
• • Professional development opportunities