26 Hospitality jobs in Brantford

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

595 West St, Brantford, ON N3S 7P2

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

595 West St, Brantford, ON N3S 7P2

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Company Description

We offer a competitive base salary between $60,000–$70,000, depending on your experience and skills!

Schedule:  Monday to Friday 8am - 5pm

Come join us at Techo-Bloc’s newest state-of-the-art plant in Ayr, Ontario!  We’re growing fast, and this is your chance to be part of something exciting. At Techo-Bloc, we’re entrepreneurial innovators who take pride in rolling up our sleeves and making things happen. With 9 cutting-edge manufacturing facilities, 13+ distribution centers, and over 900 employees across 20+ North American locations, we’re driven by innovation, creativity, and a vibrant culture where bold ideas thrive.

Are you passionate about delivering exceptional service and eager to grow your career in a dynamic, collaborative environment? We’re not just looking for experience—we’re looking for potential . If you bring the right attitude and a genuine desire to help others, we’ll provide the training, tools, and support  to help you thrive.

Join us as a Customer Service Specialist  and become part of a high-performing team committed to making every customer feel valued. You’ll manage incoming orders, resolve inquiries, and collaborate with departments across the company to create real, impactful solutions for our customers.

What You’ll Do

• Process and manage customer orders from across Canada and the U.S. via phone, email and online platforms.
• Analyze customer needs to propose cost-effective, time-saving solutions.
• Respond to inquiries about product availability, offering smart alternatives and solutions.
• Coordinate with the Sales and Marketing teams to ensure timely product deliveries.
• Follow up on outstanding orders and proactively resolve issues.
• Handle inventory transactions and logistics using internal systems and tools.
• Work closely with Transport, Distribution, Production, and Sales teams to support customers and improve internal processes.

A Day in the Life

Your day begins with making yourself available for incoming calls—mainly from our dealer network—representing around 20% of your time. The rest? You’ll focus on email requests, system-based order entries, and partner collaboration. Over time, you’ll build product knowledge and gain insights into how we operate—equipping you for career growth  and advancement opportunities across departments.

When things are quieter? That’s your moment to share ideas, learn something new, or help us improve a process. Every day brings the chance to grow.

What You Bring

• A passion for providing outstanding customer service—every interaction counts.
• A positive, solutions-focused mindset and attention to detail.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong communication skills and a drive to learn.
• Familiarity with Microsoft Office (Excel and Word); experience with ERP systems like Microsoft Dynamics AX is a plus—but we’re willing to train!
• Above all: a great attitude, motivation to grow, and a willingness to be coached.

Why work for us?

Career Growth and Recognition:  At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.

Performance-Driven Rewards:  Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.

Financial Stability:  We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.

Collaborative Company Culture:  Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.

Perks and Benefits:

• Group insurance & RRSP with employer contribution
• 24/7 telemedicine & Employee Assistance Program (EAP)
• Inhouse leadership development and coaching
• Training & Development Programs
• Considerable referral bonuses
• Discounts on Techo-Bloc’s products
• Healthy snack-filled kitchens
• Techo-Bloc branded swag
• Free parking
• Employee Recognition Events
• English and French courses available as needed

Job Description

Customer Service Representative 

Join H2O4Life, a proudly Canadian company offering competitive pay, bonuses and paid training — no experience required. This is a Monday to Friday position with no cold calling and all appointments pre-booked . You’ll meet homeowners, and recommend eco-friendly solutions. If you have strong communication skills and a passion for helping people, apply today and start your career with us.

H2O4Life is a Canadian leader in innovative, eco-friendly home improvement solutions. Our mission is to improve the quality of life for families across Canada by providing sustainable, high-performance systems — proudly made in Canada. We value teamwork, work-life balance, and career growth , offering comprehensive training, competitive salaries, and real advancement opportunities. Our culture is inclusive, supportive, and fun, with regular team-building activities and a focus on employee success.

At H2O4Life, we believe that happy employees create happy customers, and we’re committed to helping every team member reach their full potential

• Full-time, permanent position – job security you can count on

• Pre-scheduled appointments – no door knocking or telemarketing

• No experience necessary – we provide paid, hands-on training

• Monday to Friday schedule – no weekends or holidays

• Competitive salary + bonuses – rewarding your hard work

• Attend company-booked in-home appointments with homeowners

• Conduct basic home improvement quality checks (training provided)

• Recommend eco-friendly solutions tailored to each customer

• Provide exceptional customer service and build strong client relationships

• Represent Canadian-made products you can be proud of

• Base Salary: $70,000 – $80,000 annually

• Bonuses & performance incentives

• Full company advancement 

• Career growth opportunities – promotions based on performance, not seniority

• Team culture & events – paintball, go-karting, sporting event access, team dinners

• Inclusive & supportive environment where your voice matters

• Strong communication and people skills

• Professional and reliable work ethic

• Full-time availability, Monday to Friday

• Must have own transportation

• Desire to learn and grow – we provide all training

H2O4Life is a proudly Canadian company dedicated to improving lives with sustainable, high-quality home improvement solutions . We’re committed to employee growth, work-life balance, and team success .

Apply Now – Interviews Starting Immediately!
Start your career in customer service today and join a company that values your growth and success.

Job Description

Who We Are:

We are the most trusted provider of data collection and management, marketing program management, and analytical solutions for our Crop and Animal Health industry clients. With data services at the core – surrounded by an extensible array of streamlined software solutions – our unified platform represents over three decades of innovation and expertise in the agriculture, crop protection, specialty chemical and animal health industries. Backed by an entrepreneurial, creative and energetic work force, teammates at AGDATA have been pushing the boundaries of technology to enhance our relationships with our clients since 1985.

At AGDATA, we seek out and reward people who are adaptable, accountable, collaborative and curious and are looking to grow. We want our teammates to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company.

Position Summary:

The Customer Support Analyst (CSA) will play a critical role in supporting and managing our client relationships. As a member of AGDATA’s Customer Support organization, the CSA will serve as the primary contact for their own group of accounts. They will provide real-time support on our products through e-mail and phone interactions with customers (inbound and outbound). The fundamental goal of the position is to deliver personalized service to our clients proactively and consistently. This position involves resolving technical questions and issues in the areas of product functionality and data transfers, providing education and training to end users to improve product adoption and usage, and assisting with processing and loading customer data. You will have a chance to work with SQL and Jira. If you are not familiar with those, yet, we are happy to train you.

You should be local to our Cambridge office to ensure that you can come into our office to complete some of the responsibilities in office, as needed.

In this role, you will have the opportunity to…

• Provide real-time support and troubleshoot for technical issues on all AGDATA proprietary tools and services
• Diagnose, investigate, and resolve customer data submission issues while educating customers on resolutions and best practices
• Maintain positive relationships throughout the life-cycle of all assigned accounts and clients
• Collaborate across functional teams (engineering, sales, customer success) and boarders to escalate cases to appropriate team members and other departments based on severity and complexity
• Make outbound support calls to suppliers and customers
• Assist in data entry, data processing, cleansing, matching, and issue resolution
• Develop an in-depth knowledge of all AGDATA services and solutions that you support
• Think creatively about ways to improve the customer experience and internal processes

In order to be successful in your role, it is important that you…

• Are fluent in English with excellent written and verbal communication skills
• Have strong reading comprehension, critical thinking, and problem-solving skills
• Are able to multitask, set priorities and manage time effectively
• Are able to collaborate well with a team, but also able to manage workload independently
• Are proficient in MS Office

It would be even better if you have the below skills/qualifications, but they are not a must….

• Experience using ticketing platforms (like JIRA)

Considering the below some of your characteristics? Get in touch!

• Motivated self-starter
• Proactive attitude toward your work and suggesting improvements to the customer experience.
• Effective communicator via phone and email

How AGDATA Will Have Your Back:

• Emphasizing work life balance: you’re immediate eligible for paid time off and we also have competitive holiday options available including the week between Christmas and New Year’s. The special perk here is that the entire organization is off at the same time.
• Supporting the communities we live and operate in: You are eligible for paid time off that you can use for volunteering purposes.
• Offering flexibility: we understand, life happens. You can work from home and partner with your manager to flex your hours.
• Supporting your health & well-being: our health, vision, dental and prescription drug coverage ensures that you and your family including your domestic partner and their child(ren) have optimal coverage available.
• Helping you save: you’ll have access to a Health Care Spending Account funded with employer contributions.
• Planning for the future: you can plan for the near and long term with AGDATA’s retirement savings plan (GRSP) with matching company contributions and our tuition reimbursement program.
• Ensuring all around well-being: you’ll also get to enjoy access to ancillary benefits, Employee Assistance Programs including virtual counseling sessions, Ergonomic Assessments, and other employer paid benefits that will help you and your family stay on track physically, socially, emotionally, and financially.
• Living an open-door environment: you’ll have unparalleled visibility and communication with senior leadership across the organization. Each of our executive team members meets with our new hires during their first quarter.
• Supporting atmosphere encouraging positive feedback: Our Shout Out Program gives our associates the opportunity to give feedback at any time which will be shared and celebrated company-wide and may even be topped off with an award.
• Ensuring clear communication: Our monthly in-person and virtual town halls led by our CEO and other Leaders guarantee everyone stays up-to-date. We make sure to provide lunch so you can socialize and collaborate.
  • Offering a best-in-class onboarding experience: AGDATA invests heavily in our associates' training and development. Our Training team is fully dedicated to ensuring your onboarding will be successful and also focuses on the continued development of your soft and hard skills.
  • Being comfortable in the office: Need or want to come into the office? Free snacks and different types of drinks will be available for you to choose from.

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

120 Portia Drive, Unit 8, Ancaster, ON L9G 0G1

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

120 Portia Drive, Unit 8, Ancaster, ON L9G 0G1

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Job Description

Salary: DOE

Who are we?

National Refrigeration and Air Conditioning Canada Corp. is a leading North American manufacturer of commercial refrigeration products marketed under the KeepRite Refrigeration brand name. These products include specialized applications in food storage and processing, industrial process cooling, including evaporator coils, condensing units, condensers, heat transfer and heat recovery and air conditioning products. From the smallest unit to the very largest, KeepRite Refrigeration brings experience and commitment to the refrigeration industry - beginning with the product design and engineering, and continuing through manufacturing, sales and aftermarket support. KeepRite Refrigeration products have been manufactured and distributed worldwide for 80 Years.

About the Role:

We are currently seeking a Bilingual Customer Service Representative, who, being self-motivated and working independently, is responsible for providing prompt, courteous and knowledgeable service to clients and customers. Communicating with various departments within the organization, the Representative seeks out the information necessary to provide knowledgeable and accurate responses to various inquiries. This detail orientated individual will possess excellent verbal and written communication skills, in both French and English, strong organizational skills, demonstrate the ability to read, write, retain and use information as well as multi-task, work under pressure and adhere to strict deadlines.

Responsibilities include, but are not limited to:

• Receive, interpret and respond to sales or customer inquiries where French communication is required or preferred.
• Be the liaison, communicating with various departments, including warranty, shipping, order entry, parts or sales, in order to translate and gather the necessary information to respond to any French language inquiries in a timely manner, seeking out additional support when required.
• Regularly monitor the open orders report and send notifications to customers to arrange/provide notice of shipments.
• Relay pertinent information and documentation to the appropriate parties in a timely manner.
• Assist with order follow up and invoice tracking.
• Ensure company and department processes and procedures are followed at all times.
• Prepare detailed reports and documentation utilizing Microsoft office products and internal software programs.
• Provide support and back up to Order Entry.
• Participate in meetings and training sessions as required.
• Perform other duties as assigned.
  

Preferred Qualifications/ Skills:

• High school graduation diploma or equivalent.
• Minimum 2 years previous experience in a bilingual customer service role.
• Knowledge of refrigeration parts and components considered an asset.
• Must be able to read, write and converse fluently in both French and English.
  

What we offer:

• Top company known for innovation in its field
• Privately owned company with a strong future
• On-site UL-certified lab, with 15,000 square feet of state-of-the-art research and development equipment
• Comprehensive and competitive company-paid benefits package
• Registered DC pension program
• Professional Development and Membership Reimbursement

Location: 159 Roy Blvd, Brantford, N3R 7K1 (On-site, 5 days a week)

Hours of Work: Monday Friday, 8:00 am 4:30 pm/ 8:30 am - 5:00 pm

Accessibility:

KeepRite Refrigeration is proud to be an equal opportunity employer, committed to fostering an inclusive and accessible hiring process. We strive to ensure our recruitment, assessment, and selection processes are barrier-free and accommodate applicants with disabilities as needed. Please notify the HR department upon scheduling your interview if you require accommodation in advance.

To learn more about KeepRite Refrigeration, please visit