5,444 Hospitality jobs in Canada

Hospitality Associate

Mississauga, Ontario $59610 Y Trillium Health Partners

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Job Description

CUPE Job Posting

Position: Hospitality Associate

Dept: Patient Support Services

Posting ID: 4321

Role Level: CUPEC01 $ $28.905 per hour

Status: Part Time

Number of Vacancies : 15

Hours of Work/Shifts: Monday - Friday (Including weekends)/ Days, evenings, weekends, and nights

Site: Mississauga Hospital

Posted: September 2, 2025

Internal Deadline: September 9, 2025

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

*The location of any vacancy/position may be changed or reassigned as per operational needs

Position Summary:

  • Order and stock housekeeping supplies
  • Distribute and store supplies (e.g. Linen, housekeeping supplies, food) in the appropriate room or area
  • Maintain inventory of equipment in appropriate area on unit (e.g. Wheelchairs, stretchers)
  • Transport patients to and from other departments in the hospital (e.g. X-Ray)
  • Transport patients and/or furniture within the unit
  • Deliver and set up patient meal trays
  • Collect soiled trays and place them in meal cart
  • Distribute patient nourishments on the unit
  • Clean patient rooms, lounges, offices and common areas on a daily basis
  • Clean utility rooms, pantries, corridors and nurses' station
  • Empty garbage, sanitize garbage containers, clean up spills and maintain floors (e.g. Dry mop, wet mop, buffing)
  • Strip and make unoccupied beds and stretchers
  • Uses chemicals and cleaning agents
  • Maintain open and timely communication with team members and management staff, including using a pager as require
  • Performs other related duties as required

Key Qualifications:

  • Minimum Grade 12 education and/or equivalent in support services role preferred
  • Ability to communicate with patients and co-workers
  • Ability to read and write and follow instructions
  • Must have the physical requirements to complete the job duties
  • Must be able to work all shifts (Days, Evenings, Nights and Weekends)
    A positive work and attendance record is essential

To pursue this career opportunity, please visit our website:

Trillium Health Partners' (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.

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Hospitality Assistant

Winnipeg, Manitoba SCI Shared Resources, LLC

Posted 15 days ago

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Job Description

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
As a family/guest facing team member, compassionately addresses family and guests. Work with kindness and compassion honoring the deceased. Prepares room set-up, breakdown, and cleaning including refreshments, floral, and family mementos for funeral services and events.
+ Prepares rooms for services and events. Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families. Displays floral arrangements that may weight up to 50 pounds, photos, easels, and similar momentous. May arrange caskets and urns.
+ Prepares table for refreshments, including food, beverage, serving dishes, utensils, and similar that may be provided by catering, family, or company. May serve food to guests as permitted by state/local ordinance.
+ Monitor and maintain cleanliness, sanitation, and organization during event
+ After event, pack up family mementos and provide to the family upon departure or arrange for delivery.
+ Cleans up room ensuring proper disposal of trash as well as care and storage company items. Clean, vacuum and sanitize area after events. Process Laundry. Restock supplies; alert management to low inventory.
+ Greet customers in a polite, positive manner. Anticipate customers' needs and respond promptly. Accommodates the needs of the family during services or visitation. Resolve customer issues and alert management when needed.
+ Performs general cleaning, including dusting, vacuuming, sweeping, mopping, and trash disposal
+ Cleans and sanitizes restrooms and kitchen including appliances, surfaces and cabinet interior.
+ Replaces burned out light bulbs inside the facility
+ Maintains clean entry doors. Sweeps or vacuums exterior entry mats
+ Straightens and rearranges furniture; may spot clean fabrics to remove stains
+ Maintains all facial tissue dispensers and water dispensers; replenishes supplies on an ongoing basis
+ Maintains an adequate supply of kitchen and cleaning supplies; advises management of need to re-order
+ Notifies management of any emergency maintenance issues
**MINIMUM** **Requirements**
**Education**
+ High school diploma or equivalent
**Certification/License**
+ Food Safety Certificate may be required according to state/province regulations
**Experience**
+ Food and beverage server experience preferred
**Knowledge, Skills and Abilities**
+ High level of compassion and integrity
+ Ability to follow instructions given over the phone or in person
+ Ability to maintain composure in challenging situations
+ Ability to maintain confidentiality
+ Ability to work days, weekends and evenings as needed
+ Ability to lift a minimum of 50lbs.
+ Ability to stand for long periods of time
+ Ability to work with a diverse group of individuals
+ Ability to take initiative and solve problems (improvise and overcome)
**Work CONDITIONS**
**Work Environment**
+ Professional Dress is required when in contact with families
**Work Postures**
+ Continuous periods of time standing
+ Climbing stairs to access buildings may be necessary
**Physical Demands**
+ Physical effort to push/pull carts, vacuum cleaner and lift serving dishes
+ Ability to lift and carry up to 50 lbs
**Work Hours**
+ Work is beyond standard business hours, including evenings and weekends
Postal Code: R3T 5Y4
Category (Portal Searching): Administration and Clerical
Job Location: CA-MB - Winnipeg
Job Profile ID: K00236
Time Type: Part time
Location Name: Thomson in the Park Funeral Home
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Hospitality Coordinator

Edmonton, Alberta Compass Group

Posted 18 days ago

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**Working Title:** Hospitality Coordinator
**Employment Status:** Full-Time
**Starting Hourly Rate:** $25.00 per hour
**Address:** street NW Edmonton AB T6H 4P3
**New Hire Schedule:** M-F 9am-5pm / Event-based schedule

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

**Why work with Levy Canada?** Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

# **Job Summary**

Now, if you were to come on board as a **Supervisor**, we’d ask you to do the following for us:

- Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all

- Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders
- Lead, train, coach and mentor the team
- Answer guest inquiries and address concerns in a timely manner
- Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be one of our **Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

- Minimum two years’ work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training
- Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining
- Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy
- Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests
- Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously
- Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry
- Pro Serve certification required
- Wine and/or Wine service education would be an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.
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Hospitality Manager

Garibaldi Highlands, British Columbia Bridgemans Services

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Job Description

Job Description

Salary:

Hospitality Manager

Position Information

Primary Location: On MV Isabelle X/ Saga-Company Vessels alongside Squamish, BC
Employee Status: Rotational

No. of Vacancy: 4

Company Operating Name: Bridgemans Crew Management Ltd.

Business Address: 2512 Yukon St, Vancouver, BC V5Y 0H2.

Terms of Employment: Rotational schedule for three years with the possibility of extension

Language of Work: English

Wages/ Salary: $CAD (Hourly) 32.97 to 70.67/-

Benefits Package offered: Vessel Protection and Indemnity Insurance

Contact Information:


The Company


Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) provides flexible, full-service vessels for industrial workforce accommodation, logistics and ferry service at any location throughout the world. BSG customizes services to the exact needs and locations of clients, ensuring that solutions meet precise specifications, including logistics, crew transfers, housekeeping, catering and the fulfillment of all HSE requirements.


Key Responsibilities


Reporting to the Hotel Director, responsibilities and essential job functions include, but are not limited to, the following:

  • Manage and coordinate hospitality departments, including guest services, housekeeping, restaurants, and recreational areas.
  • Ensure seamless and high-quality service delivery across all hospitality areas
  • Supervise and train staff to maintain service standards and adhere to company policies
  • Respond promptly to guest inquiries, concerns, and complaints with a focus on problem resolution and customer satisfaction.
  • Collaborate with food & Beverage manager, executive chef, and other department heads to provide a unified and premium guest experience
  • Monitor budgets, expenses, and inventory for hospitality operations
  • Oversee compliance with safety, sanitation, and hygiene regulations, including maritime and international standards.
  • Participate in emergency drills and ensure team readiness in accordance with ship protocols.
  • Create schedules, assign tasks, and evaluate the performance of hospitality staff.
  • Regularly report operational status and guest feedback to senior management.

Qualifications

  • Bachelors degree in hospitality management, Tourism, Business Administration, or related field.
  • Minimum of 5 years of experience in hospitality management, preferably on a cruise/ passenger ship or in a luxury hotel/resort setting.
  • STCW Basic Safety Courses
  • Seafarer's Medical Certificate
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • In-depth knowledge of health and safety regulations and the ability to ensure compliance.
  • Ability to work in a team-oriented environment

Working Conditions

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 50lbs
  • Frequent kneeling, pushing, pulling and lifting
  • Occasional ascending or descending ladders, stairs and ramps

At Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) we believe that each employee contributes directly to our growth and success. We are committed to workplace excellence, safe work environments and the communities where we work and live. Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) hires on the basis of merit and is committed to Employment equity and development.

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Hospitality Leader

Toronto, Ontario Chop Steakhouse & Bar

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Job Description

You believe in fresh food and warm smiles.

You care about having a positive impact on our planet.

You are passionate about leading creative minds and looking for others who feel the same. We're so happy you've found us. Let's work together!

Why join our team?

  • Because some jobs are boring. This one isn't.
  • We operate Restaurants, Hotels and Mountain resorts in 8 Canadian provinces and in the US and UK. Feel like travel, anyone?
  • We believe in promoting from within. Learn new skills and have opportunities for advancement with talented mentors who work with you on a career development plan. 
  • Leadership conferences and development seminars.
  • Ever been part of a new restaurant opening team? Fun. Sleep. Repeat. 
  • Lead a fun team that is eager to learn and cares about others.
  • We're growing, and we want you to come with us.

 What's our recipe?

  • Our management teams are industry leading and we invest time into educating them on key business skills and leadership.
  • We believe in leaders who care and inspire others to achieve greatness. We help them grow and lead an energetic team.
  • Our leaders balance multiple priorities and always deliver what we promise.
  • We care about improving ourselves, our business, and others. 

 What you bring to our table:

  • You want to be a leader instead of a boss.
  • You love to make others feel special.
  • Passionate about food and leadership 
  • Excitement to constantly learn, grow, and be challenged.
  • A track record of excellence in your previous leadership role.

WE DON’T JUST LOVE FOOD, WE LIVE IT
The culmination of more than seventeen years of experience serving our communities, Chop offers handcrafted cuisine, signature cocktails, and enlightened hospitality. Enjoyed by guests at 17 locations across Canada.
Executive Chef Stephen Clark delivers culinary adventures crafted with curiosity, experimentation, and a commitment to the craft of dining.

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Hospitality Manager

Ontario, Ontario GolfNorth Properties Inc.

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Job Description

Job Description

The Hospitality Manager is responsible for the management and operations of all aspects and areas of the Food and Beverage service. The Hospitality Manager is also responsible for all aspects of planning, coordinating and execution of activities related to external event bookings including Weddings, Meetings, Conferences, Receptions and Holiday Parties.

Responsibilities:
Responsible for all functions and duties related to the management and operations of the facilities, food and beverage service.
Monitor Labour and Food costs, revenue goals and the expenses for the food and beverage department.
Direct and assist in the development and implementation of innovative promotional and sales initiatives.
Develop a Policies and Procedures manual for the food and beverage department.
Engage new external contacts to increase event bookings and revenue; provide prompt and detailed responses to all external inquiries.
Negotiate contracts and book events space, arrange food and beverage, and oversee set-up, to meet expectations of event organizer(S)
Create and maintain positive working relationships with all primary event contacts through the pre-planning stages leading up to a special event delivery.
Oversee the special event delivery, be visible and available to the onsite event contact along with facility staff for issues/adjustments that may arise.
Promptly seek feedback from primary event contact through follow-up and ensure accurate invoice details prior to final invoice preparation and delivery.
Monitor productivity and payroll on a daily basis to ensure budgets are followed at all times.
Provide leadership and support for all food and beverage staff.
Provide assistance and feeedback for all food and beverage menus.
Ensure ongoing measures are taken to deliver and maintain high levels of employee satisfaction.

Ensure compliance with provincial and territorial liquor legislation and regulations.
Responsible for interviewing, hiring, training and scheduling food and beverage staff.
Organize and maintain staff incentives.
Responsible for marketing and advertising (Social Media) projects pertaining to food and beverage
Responsible for opening and closing the clubhouse.
Responsible for handling cash and floats
Provides a professional image at all times through appearance and dress.

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Hospitality Assistant

Uranium City, Saskatchewan The Luxus Group

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Job Description

Salary:

Ena Lake Lodge (ELLFC) is now hiring for its 2025 season, running from June through September. We are looking for some awesome, hard-working people who are passionate about hospitality, customer service and creating an amazing guest experience at a remote Fishing Lodge. Ena Lake Lodge hosts up to 12 guests per visit in 6 individual cabins on each 4- or 5-night trips.

This position will report directly to the Assistant General Manager and will interact daily with the Ena Lake Lodge Team and guests. This team consists of 12 members including Operations & Maintenance Coordinator, Executive Chef, Hospitality team members (4), and Fishing Guides (7). The ELLFC team works together to provide an exceptional experience for all guests young and old. All lodge staff will be contracted for the season, with scheduled breaks on and/or off island (as available).

Ena Lake Lodge embodies the following Core Values both in our service at the lodge and in our employees: Excellence, Positivity, Integrity, Forward Thinking, Humility and Family. SeeEna Lake Core Valuesfor more details.

Please visitEna Lake Lodgeto learn more about this exceptional and unique northern Saskatchewan fishing lodge and the surrounding area.

Job Description

The role of the Hospitality Assistant is to create an enthusiastic, friendly and welcoming experience for the Ena Lake Lodge guests while providing five-star service in all departments.

Responsibilities and Duties of this position include:

  • Maintain Ena Lake Lodge core values in all aspects of ELLFC program delivery.Ena Lake Core Values
  • Facilitate excellent guest experience.
  • Assist in preparing the lodge, facilities, equipment and cabins for the start of the season.
  • Assist the Chef with kitchen duties as assigned, including meal preparation, maintaining kitchen stock, and meal service delivery.
  • Participate in maintaining a clean, efficient, and safe kitchen.
  • Follow all health and safety procedures and proper use of equipment.
  • Welcome guests who arrive via float plane, at the dock and assist with the loading and unloading of supplies, gear, and luggage from aircraft.
  • Ensure cabins, main lodge and common areas/washroom are prepared to the highest standard of cleanliness and presentation for all guests on a daily basis.
  • Prepare drinks with attention to detail and presentation. Prepare and maintain ingredients for mixed drinks and garnishes.
  • Assist in the departure of guests and cleaning/preparation of rooms for new guests.
  • Assist in renovation projects and day to day operation and maintenance, when required.
  • Participate in Ena Team Tip Pool initiative that treats all team members equally.
  • Other duties as assigned by the Hospitality Coordinator & Chef.


Qualifications and Skills for this position include:

  • Hardworking, positive and friendly personality with a professional demeanor.
  • Strong time management and organizational skills.
  • Creative and passionate about a great guest experience.
  • Honest and responsible.
  • Ability to work both independently and as a Team.
  • Prior work experience at a fishing lodge, remote location, camp and/or previous job experience in the hotel/ tourism industry is preferred.
  • Wilderness experience and enthusiasm (camping, fishing, hunting, and boating) is an asset.
  • Ability to work both independently and as a Team.
  • The following Certifications are required (we can assist the right candidate in obtaining):
    • SIR Saskatchewan Serve It Right
    • Safe Food Handling
    • First Aid/CPR
  • Experience in other areas of hospitality are also considered an asset:
    • Front of House Experience (restaurant/guest hosting/bartending)
    • Housekeeping

Compensation:

In addition to living and working in a pristine and beautiful setting and the opportunity to share your passion for the outdoors with lodge shareholders and guests, compensation will include room and board, competitive daily compensation rate, and gratuities (tip pool for all Lodge staff)

Application:

Qualified candidates are invited to submit their resumes and cover letters via the link provided.

Attention: Lee Houck

Assistant General Manager, Ena Lake Lodge Fishing Club

Note: only qualified candidates will be contacted for an interview.

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Hospitality Manager

Toronto, Ontario The Ballroom Bowl

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Job Description

BAR MANAGER.

Our Story:

We are where Toronto comes to play. At The Ballroom Bowl we believe our core product is service. We love elevating the game, ensuring that our guests have a stellar experience whether it be through bowling, food & beverage or private events. Our purpose behind the pins is a commitment to achieve the goal of service excellence through our actions, accountability and collaboration. In a technology filled world, we love living IRL and connecting with our team members and guests by knocking down a few pins.

Job Description:

  • Effectively manage bar operations including but not limited to controlling costs, ensuring recipes are made to specifications including bar cleanliness.
  • Attract, recruit, and train new team members ensuring their onboarding process is clear, timely and compliant with all HR policies.
  • Effectively use inventory management tools to ensure all items are in stock. Clearly communicate with BOH leadership to ensure ordering and inventory levels are at par. Organizing incoming orders in a timely manner.
  • Maintain and organize any records regarding costs, ordering and invoicing.
  • Ensuring all team members are compliant with Health and Safety standards.
  • Ability to create a schedule for team members in a timely manner and meet labour cost targets, adjusting according to business requirements.
  • Build and maintain a culture of excellence when it comes to bar service and operations. Ensure all preparations like syrups, garnish and batched items are made to specifications and within shelf life.
  • Develop relationships with all our beverage partners ensuring that par levels for items like glassware are always met.
  • Ensure that guests are always leaving their experience happy and if not, guest recovery is a top priority and handled professionally.
  • Maintain daily counts of waste, costs, spillage, and other inventoried items.
  • Complete weekly one on one meetings with the bar team.


Do you roll our way? Qualities we LOVE!

  • Respect and Support - Lift them up, help them out. Don’t knock them down unless we are talking about the pins.
  • Trust - To earn it, you have to give it.
  • Communication (Verbal & Written) - Keeping dialogue open.
  • Inclusion - Shine bright. Our differences can be our biggest strengths.
  • Empathy - Serve Food. Not ‘tude. Treat all teammates and guests kindly.
  • Ability to celebrate the wins.
  • Have a ball. Let the good times roll. Radiate so much fun you glow in the dark.
  • Be guest obsessed.


Qualifications:

  • Must live in the GTA.
  • Bar management or supervisor experience min. 2 years.
  • Experience building bar sales including all day parts.
  • Organization, attention to detail and time management skills.
  • Knowledge of beer, wine and cocktails is a plus (WSET preferred).
  • Diploma or degree in hospitality related field is a plus.
  • Ability to lead a team, organize and delegate tasks.
  • Ability to work in a fast-paced environment.
  • Ability to clearly discuss targets, goals, express wins and communicate challenges with team members in a professional manner.
  • Ability to use Microsoft Office Apps and communicate through email clearly.
  • Knowledge of Ontario Labour Rights and regulations and AGCO standards and regulations.
  • SmartServe Certification (MUST), Safe Food Handlers Certification, First Aid Certification.
  • Hospitality driven with proven results in guest satisfaction.
  • On site work - must be available weekends and holidays, varied hours (opening and closing) and days of work.


At The Ballroom Bowl, we believe in maintaining an environment that is inclusive and accessible. If you require any accommodation through the interview process, please let us know.

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Hospitality Leader

Woodbridge, Ontario Chop Steakhouse & Bar

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Job Description

Job Description

Hospitality Leader

Are you passionate about delivering exceptional dining experiences and leading a team to success? Do you thrive in a dynamic environment focused on mentorship and career growth?

Join our team as a Hospitality Leader and be part of a supportive Leadership Team dedicated to enhancing your skills and building lasting connections. Our restaurants offer a nurturing atmosphere where you can flourish as a leader.

Key Responsibilities

  • Produce menu items efficiently and consistently to company standards
  • Lead shifts, support senior leadership, and help manage budget goals
  • Promote team morale through contests and support
  • Ensure the use of top-quality ingredients while managing costs

Key Requirements

  • Prior culinary experience in a full-service restaurant with strong production skills
  • Desire to motivate and develop team members
  • Committed to continuous improvement and inclusivity
  • Energetic, positive, and embracing of diversity
  • Previous culinary leadership experience is a plus

Opportunities

  • Develop valuable leadership skills and experience
  • Grow your career in our expanding company
  • Work with senior leaders and attend development seminars
  • Explore opportunities to be part of new restaurant openings across Canada and the USA

Location: Vaughan 41 Colossus Dr, Woodbridge, ON L4L 9J8, Canada

WE DON’T JUST LOVE FOOD, WE LIVE IT
The culmination of more than seventeen years of experience serving our communities, Chop offers handcrafted cuisine, signature cocktails, and enlightened hospitality. Enjoyed by guests at 17 locations across Canada.
Executive Chef Stephen Clark delivers culinary adventures crafted with curiosity, experimentation, and a commitment to the craft of dining.

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Hospitality Coordinator

Kelowna, British Columbia Frind Winery Ltd.

Posted 3 days ago

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HOSPITALITY COORDINATOR (Maternity Leave Contract)

About Frind Estate Winery

Established in 2017 with the purchase of the historic Bennett property in West Kelowna, Frind Estate Winery blends agriculture with technological opportunity.

With over 400 acres planted across 15 thriving vineyards spanning the Okanagan Valley, and another 250 acres to be planted, Frind Winery Ltd. has ambitious plans for future expansion, where our company stands at the forefront of viticultural innovation.


We are dedicated to crafting excellence in every vine, cultivating multiple distinct grape varieties including Chardonnay, Sauvignon Blanc, Riesling, Pinot Noir, Merlot, Cabernet Sauvignon, Cabernet Franc, Marechal, Foch and Regent, across our varied geographic locations from as far south as Osoyoos to as far north as Vernon.


We are seeking a highly organized and personable Hospitality Coordinator to join our team! In this dynamic role, you will be responsible for ensuring the smooth execution of daily hospitality operations, supporting the planning and execution of wine club activities and events, and providing exceptional guest service. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and is passionate about delivering elevated hospitality experiences.


This role is full-time, fixed-term covering a maternity leave from mid-September 2025 to approximately September 2026, based in our West Kelowna, British Columbia, Hospitality facility located at 3725 Boucherie Road.

Responsibilities:

Wine Club

  • Assist with the planning, coordination, and execution of semi-annual wine club pick ups and shipments for wine club members.
  • Assist with warehouse/shipping and logistics for Wine Club shipments.
  • Administrative and Customer Service duties such as:
  • Following up on declined credit cards
  • Sending pick up reminder emails
  • Dealing with refused or returned shipments
  • Maintenance of customer records
  • Replying to member inquiries

Administration

  • Respond to incoming calls related to tasting room and restaurant reservations, wine club and events.
  • Coordinate incoming reservations, guest communications and reservation payments.
  • Maintain strong internal communication to ensure all key team members are aware of guest changes and requirements.
  • Correspond with the necessary internal departments to ensure proper debriefs and event details are submitted to the appropriate teams for accurate post-event accounting and follow-up.
  • Monitor reservation trends, ensure bookings remain consistent year over year and provide suggestions for improvement.
  • Provide quarterly reports on bookings and revenue metrics.
  • Maintain relevant hospitality email accounts and communicate responses in a timely manner.
  • Order and maintain departmental equipment and supplies
  • Create and update Tasting Room, restaurant and cafe menus, internal newsletters, brand promotions for merchandise and social media.
  • Maintain social media accounts for Hospitality including related posts and stories.
  • Operate office systems, including printers, telephone, voicemail, emails, reservation systems, etc.
  • Other duties as assigned.

Event Planning & Coordination:

  • Meet with clients to understand event vision and goals.
  • Develop timelines and coordinate tasks including but not limited to staffing, scheduling and timelines, permits and compliance, logistics and supplies, payments and invoicing, etc.
  • Process all deposits and payments accurately to the correct departments and send event details to the Operations Accountant.
  • Oversee event setup including décor and equipment ensuring impeccable presentation.
  • Manage clients' special requests.
  • Coordinate event flow and troubleshoot on-site issues.
  • Supervise event setup, execution, and breakdown.

E

vent Promotion

  • Host, plan, and execute in-house winery events throughout the season
  • Host, plan, and execute guest events throughout the season
  • Promote events through marketing, website and social media.
  • Gather post-event feedback and provide reports.

Skills and Qualifications:

  • 2+ years’ experience in a previous event planning and/or administrative role.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively in a team environment with a positive attitude.
  • Comfortable multi-tasking and juggling multiple priorities.
  • Effective time management and prioritization skills.
  • Superior customer service and attention to detail skills.
  • Proficiency across all MS Office programs particularly Excel.
  • Familiarity with Touch Bistro, TOCK, Wine Direct, Canva, Meta.
  • Proficiency with Google Workspace is preferred.
  • Experience navigating inventory, guest booking and point-of-sale platforms.
  • Must be able to lift 45 lbs.
  • Available to work long and irregular hours during peak season, including evenings, weekends and holidays.
  • Valid Class 5 drivers license for business travel to the Osoyoos warehouse location on occasion.
  • Serving it Right & WHMIS certifications an asset
  • Wine knowledge an asset
  • Must be legally eligible to work in Canada.

Why Work for Us?

Join a team of dedicated individuals passionate about wine and committed to excellence in every aspect of our operations. We embrace innovation and creativity in everything we do, from winemaking techniques to customer experiences. Frind Winery values diversity and is an equal opportunity employer, encouraging individuals from all backgrounds to apply.

What We Offer

The pay range for this position is $50,000 to $60,000 per year . Placement within this range will be based on qualifications, experience, internal equity, and market alignment.

Apply Today!

Please submit your most recent resume and cover letter outlining your qualifications and interest in the position to


Don’t forget to include your location, phone number, and personal email so we can get in touch. We can’t wait to meet you!

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