23 Hospitality jobs in Fredericton

Job Description

Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!

Our operation in Hamilton keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partners. In Hamilton you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.  So, would you say that going above and beyond is in your DNA?  Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you?   Are you someone who is known for reliability and flexibility? 

If you answered ‘Yes!’ to any of our question, then apply and come join us!   Executive Aviation is hiring part time Customer Service Agents at the Hamilton Airport (YHM) who love working in the tourism industry, and anything people and travel related. This is a contract role that will start on October 20, 2025, and last approximately 3 months, and end at the end of January 2026 . This role reports directly to an amazing Shift Lead who is there to support you.  

What do we offer?

Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $18.00-$21.00/hour. We offer comprehensive Health benefits for all part- and full-time team members.  We also have fantastic flight benefits with the airlines that we support.  We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.

Responsibilities

• Greeting passengers
• Following airline specific check-in policies and procedures
• Have proper security clearances
• Provide pre-flight first class or priority seating grooming for the flight
• Manage passenger boarding as per airline procedures
• Understanding flight document requirements and carry-on allowances
• Positively working with airline crew
• A physical ability to consistently lift up to 70lbs/32kgs
• Kindly enforce airline and airport policies and procedures to passengers
• In some cases, learn how to bridge an airplane
• Other duties as assigned

Qualifications

• At least 2 years in customer service role
• Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
• Previous airport experience would be considered an asset
• Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
• Strong communication skills
• An ability to meet all conditions of employment:
  • Restricted Area pass issued by Transport Canada
  •  A criminal background check
  • Hold a valid driver’s license

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Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

371 Bishop Dr, Fredericton, NB E3C 2M6

Job Description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

371 Bishop Dr, Fredericton, NB E3C 2M6

THE WORK: Join our dynamic team and be part of shaping the future Build Knowledge and support the team, participate in Problem Solving discussions. Let's create a positive impact together

What would your day-to-day look like?

• Performs customer request/problem identification and follows defined procedures to resolve correctly. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
• Performs incident notification and escalation to ensure problems/requests/issues are communicated effectively and receive proper management attention.
• Develops and maintains knowledge of customer and customer specific business environment.
• Develops and maintains an understanding of customer Service Level Agreements and department's/product's key performance requirements.
• Develops and maintains product knowledge, industry knowledge, and business and professional skills by participating in on-the-role training and classroom training.
• Shares information required for the team to be successful.
• Demonstrates understanding of the customer's business needs or market and maintains high customer satisfaction ratings.
• Develops and maintains knowledge of order entry, incident management and knowledge management tools, client information systems, and service desk procedures.
• Seeks opportunities to improve knowledge, skills, and performance by reviewing knowledge base content, practicing skills and being receptive to coaching and constructive feedback.
• May act as the primary knowledge resource for a product/service and use this knowledge to raise process and/or procedure improvement opportunities to supervisor/team lead.
• May identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
• Pay close attention to detail and follow through to resolve any outstanding issues.
• Ensure proper documentation, notification, escalation, tracking and follow-up.
• Provide functional and/or technical support.
• Complete all training (i.e., on processes, tools and on functional subject of support).
• Take direction and complete simple technical tasks

Basic Qualifications

• 1 year of experience in Customer Service.
• High School Diploma or equivalent.
• Fluent in both French and English

Professional Skill Requirements

• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent leadership, communication written and oral and interpersonal skills.
• Excellent Interpersonal skills.
• Excellent analytical skills, decision making ability and problem-solving skills.
• High quality communication skills, both verbal and written.
• Ability to multitask effectively and complete a variety of tasks concurrently.
• Ability to plan and use time effectively.
• Ability to work as part of a team.
• High level of flexibility.
• Excellent verbal and written communication skills.
• Excellent Soft Skills.
• Client focused with a passion for Customer service .
• Demonstrated leadership in professional setting either military or civilian.
• Demonstrated teamwork and collaboration in a professional setting either military or civilian.

Job Description

As a Customer Service Representative with our firm, you will deliver top-notch customer service, utilizing excellent interpersonal and time management skills, while focusing on areas of improvement. While a background in customer service or sales is beneficial, we will strongly consider individuals with some client facing experience. As our clients grow, so do their expectations. We constantly strive for excellence. We provide thorough, fast, and high-quality support for our clients. We are looking for tenacious individuals who are ardent to acquire new skills, relish customer interaction, but most importantly, want to provide a world-class customer experience.

Responsibilities of a Customer Service Representative:

• Ability to communicate eloquently with thoughtful, customized solutions for diverse individuals and guide customers needs successfully
• Develop comprehensive knowledge of all product offerings and sale promotions that our clients have to offer
• Speak with potential customers and qualify them for potential products, sales promotions, and services.
• Schedule customer appointments and service enrollment with limited supervision while meeting timeliness and accuracy standards
• Working hands-on with the Management team to ensure customer satisfaction and increase profit margins
• Grasp changes efficiently in policies or renewals

Requirements:

• 1-2 years of Customer Service Representative or sales experience
• A friendly and professional demeanor for superior customer interactions
• Meticulous attention to details
• Strong critical thinking skills and the ability to build effective, trust-based relationships
• Completion of a three-week training program with a comprehensive and thorough understanding of our company values, client standards, and product offerings
• The ability to work effectively in a number of different environments and terrains

Job Description

Job Title: Senior Customer Service Technician Support

Department: Service & Support

Revision Date: 9/2/2025

Location: New Brunswick, CAN

Level: S3

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit

Responsibilities:

• Provide advanced troubleshooting for complex technical support issues to assist customers and Tier I & II technicians in the resolution of support issues with equipment and software
• Escalate tickets and work with System Engineering, R&D, Product Line Management and other groups to resolve issue. Communicates resolution to both internal departments and external customers.
• Resolves escalated tickets and communicates resolution. Act as resource for NOC personnel.
• Develop and administer processes related to incident resolutions
• Host customer calls as the moderator and Subject Matter Expert (SME). Communicate minutes and action plan.
• Review new and existing system configurations to find issues and escalate to the proper department.
• Perform advanced troubleshooting for complex issues to assist customers in the resolution of issues with hardware, software and configuration.
• Provide a high level of expertise on issues related to VoIP, SIP, Network and IP based call 911 delivery.
• Responsible for assisting with, and troubleshoot, system and third-party software upgrades.
• Travel to customer sites to assist with troubleshooting or customer meetings
• Required to serve on a rotational, on-call schedule for 24x7 escalation and may be required to work weekends, evenings, holidays and non-standard hours as site issues arise.
• required to work weekends, evenings, holidays and non-standard hours as site issues arise.
• Other duties as assigned

Requirements:

• Strong knowledge and experience of IP Networking.
• VoIP and Telephony experience is an asset.
• Knowledge of standard equipment used in Central Office and remote sites is an asset.
• Networking basics experience in domains, active directory, DHCP, DNS is required.
• Familiarity with networks, switches, routers, ASA, (SNMP, Syslog Research, troubleshooting).
• Experience with structured cabling, cable termination and circuit testing (i.e. POTS, T1, PR1, CAMA) is highly desired
• Hands-on experience with LAN’s, WAN’s and CISCO switches, as well as knowledge of Wire Shark, traces, remote access, etc. is highly desired.
• Working knowledge of Microsoft Excel, Word, PowerPoint.
• Excellent customer service, communication, listening and human relations skills are required to determine client needs, understand and relay information, build positive rapport, confidence and trust and participate as an effective team member.
• Attention to detail, organizational and time management skills are essential to accurately enter data, maintain records, focus on multiple priorities and handle high alerts volumes in a fast-paced environment.
• Good problem-solving skills, self-motivation and good judgment.
• High level of professionalism, integrity, and proven ability to work unsupervised.
• Will need to undergo a security background check.
• Fluent communication and written skills in English. Spoken and written French would be an asset.
• 5 Years' + Network Operating Center and Customer Service experience.

Qualifications:

• Electronic Technician, or Technologist Diploma/Telecommunication Technician.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

Titre du poste : Technicien principal du service à la clientèle

Ministère : Service et soutien

Date de révision : 9/2/2025

Lieu : Nouveau-Brunswick

Niveau : S3

Aperçu de l'entreprise :

Comtech Telecommunications Corp. est une entreprise technologique mondiale de premier plan qui fournit des solutions de réseaux terrestres et sans fil, des services d'urgence 9-1-1 de nouvelle génération, des technologies de communications spatiales et par satellite et des capacités infonuagiques natives aux clients commerciaux et gouvernementaux du monde entier. Notre culture unique d'innovation et d'autonomisation des employés libère une passion sans relâche pour la réussite des clients. Avec de multiples installations situées dans des corridors technologiques aux États-Unis et dans le monde entier, Comtech tire parti de sa présence mondiale, de son leadership technologique et de ses décennies d'expérience pour créer les solutions de communication les plus innovantes au monde. Pour plus d'informations, veuillez consulter

Responsabilités :

• Fournir un dépannage avancé pour les problèmes de soutien technique complexes afin d'aider les clients et les techniciens de niveau I et II à résoudre les problèmes de support avec l'équipement et les logiciels
• Faites remonter les tickets et travaillez avec l'ingénierie système, la R&D, la gestion de la gamme de produits et d'autres groupes pour résoudre les problèmes. Communique la résolution aux services internes et aux clients externes.
• Résout les tickets transmis aux échelons supérieurs et communique la résolution. Agir à titre de ressource pour le personnel de la CNP.
• Élaborer et administrer des processus liés à la résolution d'incidents
• Organiser les appels des clients en tant que modérateur et expert en la matière (PME). Communiquez le procès-verbal et le plan d'action.
• Examinez les configurations des systèmes nouveaux et existants pour trouver les problèmes et les transmettre au service approprié.
• Effectuer un dépannage avancé pour les problèmes complexes afin d'aider les clients à résoudre les problèmes liés au matériel, aux logiciels et à la configuration.
• Fournir un haut niveau d'expertise sur les questions liées à la VoIP, au SIP, au réseau et à la livraison d'appels IP au 911.
• Responsable de l'aide et du dépannage des mises à niveau du système et des logiciels tiers.
• Se rendre chez les clients pour aider au dépannage ou aux réunions avec les clients
• Être tenu de servir selon un horaire de rotation et de garde pour l'escalade 24 heures sur 24, 7 jours sur 7, et peut être tenu de travailler les fins de semaine, les soirs, les jours fériés et les heures atypiques lorsque des problèmes surviennent sur le site.
• doivent travailler les fins de semaine, les soirs, les jours fériés et les heures atypiques lorsque des problèmes surviennent.
• Autres tâches assignées

Exigences :

• Solide connaissance et expérience des réseaux IP.
• De l'expérience en VoIP et en téléphonie est un atout.
• La connaissance de l'équipement standard utilisé dans les bureaux centraux et les sites éloignés est un atout.
• Une expérience de base en réseautage dans les domaines, Active Directory, DHCP, DNS est requise.
• Connaissance des réseaux, des commutateurs, des routeurs, de l'ASA (SNMP, Syslog Research, dépannage).
• Une expérience du câblage structuré, de la terminaison de câble et des essais de circuits (c.-à-d. POTS, T1, PR1, CAMA) est fortement recherchée
• Une expérience pratique avec les commutateurs LAN, WAN et CISCO, ainsi que la connaissance de Wire Shark, des traces, de l'accès à distance, etc. sont fortement recherchées.
• Connaissance pratique de Microsoft Excel, Word, PowerPoint.
• D'excellentes compétences en service à la clientèle, en communication, en écoute et en relations humaines sont requises pour déterminer les besoins des clients, comprendre et transmettre l'information, établir une relation positive, la confiance et participer en tant que membre efficace de l'équipe.
• Le souci du détail, l'organisation et la gestion du temps sont essentiels pour saisir des données avec précision, tenir des dossiers, se concentrer sur de multiples priorités et gérer des volumes élevés d'alertes dans un environnement en évolution rapide.
• Bonnes compétences en résolution de problèmes, automotivation et bon jugement.
• Haut niveau de professionnalisme, d'intégrité et de capacité éprouvée à travailler sans supervision.
• Devra se soumettre à une vérification des antécédents de sécurité.
• Communication courante et compétences écrites en anglais. Le français parlé et écrit serait un atout.
• 5 ans + d'expérience dans le centre d'exploitation du réseau et le service à la clientèle

Qualifications requises :

• Technicien en électronique, ou diplôme de technologue/technicien en télécommunications.

Les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, à la couleur, à la religion, au sexe, à l'origine nationale, au statut d'ancien combattant protégé par une déficience ou à d'autres caractéristiques protégées par la loi.

Job Title: Senior Customer Service Technician Support

Department: Service & Support

Revision Date: 9/2/2025

Location: New Brunswick, CAN

Level: S3

 Company Overview:

Responsibilities:

Requirements:

Qualifications: 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law. 

Titre du poste : Technicien principal du service à la clientèle

Ministère : Service et soutien

Date de révision : 9/2/2025

Lieu : Nouveau-Brunswick 

Niveau : S3

 Aperçu de l'entreprise :

Comtech Telecommunications Corp. est une entreprise technologique mondiale de premier plan qui fournit des solutions de réseaux terrestres et sans fil, des services d'urgence 9-1-1 de nouvelle génération, des technologies de communications spatiales et par satellite et des capacités infonuagiques natives aux clients commerciaux et gouvernementaux du monde entier. Notre culture unique d'innovation et d'autonomisation des employés libère une passion sans relâche pour la réussite des clients. Avec de multiples installations situées dans des corridors technologiques aux États-Unis et dans le monde entier, Comtech tire parti de sa présence mondiale, de son leadership technologique et de ses décennies d'expérience pour créer les solutions de communication les plus innovantes au monde. Pour plus d'informations, veuillez consulter .

Responsabilités :

Exigences :

Qualifications requises : 

Les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, à la couleur, à la religion, au sexe, à l'origine nationale, au statut d'ancien combattant protégé par une déficience ou à d'autres caractéristiques protégées par la loi.