19 Hospitality jobs in Fredericton
Marketing Content Specialist (B2B Hospitality Software)
Posted today
Job Viewed
Job Description
Please Note: This role requires a minimum of 3 years of experience creating marketing content within the B2B software industry. Candidates with direct experience in B2B software marketing for the hospitality sector will be given strong preference . Applications that do not meet these criteria may not be considered.
It's fun to work in a company where people truly BELIEVE in what they're doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
We are seeking a creative, motivated, and detail-oriented Content Specialist to join our marketing team on a full-time basis. This role is ideal for someone who thrives on creating high-quality content across various formats ranging from compelling website copy and engaging blog posts to sleek marketing collateral and video scripts.
You’ll support five distinct business units under the Fullsteam PMS vertical, each with its voice, audience, and brand personality. Reporting to the Content Manager, you will be hands-on with content creation (approximately 80–90% copywriting, 10–20% graphic/design work).
You should have a flair for storytelling, be comfortable adapting your writing style for different audiences, and possess the design skills to bring content to life across digital channels. Experience in a B2B Hospitality environment is preferred, and the ability to write in both English and French is considered a strong asset.
Primary Responsibilities:
- Create engaging, brand-aligned content for blogs, websites, landing pages, brochures, case studies, emails, press releases, and video scripts across five distinct business units—each with its own tone, audience, and brand identity.
- Optimize all written content using SEO best practices, including keyword research, metadata, and formatting techniques to improve visibility, organic search traffic, and engagement.
- Edit and proofread all content deliverables to ensure clarity, accuracy, grammatical correctness, and consistency with each brand's unique voice and tone.
- Develop a deep understanding of each business unit’s product offering, customer base, and market positioning in order to create accurate, relevant, and compelling content.
- Design simple yet visually appealing creative assets such as social graphics, presentation visuals, website banners, brochures, ad creatives, etc., using tools like Adobe Creative Suite, Canva, or Figma.
- Create and update website content using WordPress, ensuring correct formatting, SEO compliance, and alignment with user experience best practices.
- Manage content timelines, editorial calendars, email calendars and deadlines to ensure consistent and timely delivery across business units and campaigns
- Research industry trends, competitor content, customer insights, and partner activity to inform content development and maintain topical relevance.
- Collaborate cross-functionally with the Content Manager, Marketing Managers, and internal stakeholders across sales, product, and client services to align messaging with business objectives and gather the necessary insights to inform impactful content.
- Support social media efforts by drafting campaign-related content as needed, in collaboration with the Marketing Coordinator, to ensure consistency across platforms.
- Repurpose existing content across different formats and business units by adapting messaging, visuals, and tone to suit a variety of platforms, maximizing the reach, relevance, and efficiency of every piece created.
Performance Metrics:
- Number of content pieces delivered (blogs, case studies, emails, etc.)
- Quality and consistency of writing across brands
- Organic traffic driven by content
- Keyword ranking improvements for SEO-targeted content and reduce keyword gaps
- Engagement metrics – Social Followers, social engagement, Email open, click & response rates, Website engagement, bounce rate, time on page, etc.
- Quality and relevance of design assets created
- Timely delivery of content in line with calendars and deadlines
Skills & Competencies:
- Strong writing, editing, and proofreading skills across various formats, including blogs, emails, websites, and collateral.
- Working knowledge of SEO principles, keyword research, and on-page optimization.
- Experience with WordPress or other content management systems.
- Hands-on experience with design tools like Adobe Creative Suite, Canva, or Figma.
- Hands-on experience with Hubspot and Salesforce
- Ability to adapt tone and messaging for multiple brands and audiences.
- Strong time management and organizational skills with the ability to manage multiple priorities.
- Familiarity with B2B content development and digital marketing practices.
- Bilingual writing ability in English and French is a strong asset.
- Experience in the hospitality industry is a plus.
Minimum Qualifications:
- Experience creating content for B2B tech industries required.
- 3+ years of experience in content writing, copywriting, or a related marketing role required.
- A portfolio or samples of previous content work are strongly preferred, especially examples such as: website or landing page copy, blog articles or case studies, marketing collateral (e.g., brochures, emails, or social posts).
- Exposure to the hospitality or hospitality tech industry preferred.
- Bilingual Proficiency in French / English preferred.
- Bachelor’s degree in Communications, Marketing, Journalism, English, or a related field preferred (equivalent experience also accepted in place of formal education).
Compensation:
The salary range for this role is $55,000–$65,000 CAD per year , commensurate with experience and qualifications.
In addition, employees are eligible for a 3% discretionary annual bonus , based on individual and company performance.
Benefits:
Fullsteam recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits that include:
• Medical
• Extended Health and LTD plan
• Dental
• Vision
• RRSP (with employer match)
• Health Spending Account
• Flexible paid time off
This posting is for an existing vacancy and will remain open until filled.
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
Customer Service Associate
Posted today
Job Viewed
Job Description
**Who we are:**
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des_ _Valeurs_ _(in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect** **:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
+ Comprehensive extended health care plans for full-time Team Members
+ Company-Paid Life and AD&D Insurance
+ A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
+ Paid time off from work for leisure or other hobbies
+ A range of mental health services to assist you in managing daily life
371 Bishop Dr, Fredericton, NB E3C 2M6
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
Job Description
Description
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect :
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life
371 Bishop Dr, Fredericton, NB E3C 2M6
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
Job Description
We are looking for a confident and people-driven individual to join our team as a Customer Service Associate. This role is central to building strong customer relationships, introducing new offerings, and supporting clients through the buying process. From first impressions to long-term retention, you'll serve as a trusted point of contact and guide for new and existing customers.
As a Customer Service Associate, your primary focus will be engaging with potential customers face-to-face, presenting tailored solutions, and helping them find the right services to meet their needs. This Customer Service Associate role combines elements of customer service, sales, and relationship management—and is perfect for individuals who enjoy dynamic, people-facing environments and want to grow their business acumen.
Customer Service Associate Responsibilities:
- Interact directly with customers to introduce and promote service options in a clear, friendly, and informative way
- Build relationships that foster customer trust and long-term satisfaction
- Strategize and execute outreach efforts to identify and convert new prospects
- Maintain a working knowledge of service updates and promotional offers
- Collaborate with fellow Customer Service Associates and leadership to develop custom recommendations for each customer
- Conduct in-person presentations to explain the benefits and features of available services
- Input customer information accurately and maintain data confidentiality at all times
What We’re Looking For In A Customer Service Associate:
- Previous experience in customer-facing roles is a plus but not required
- Strong communication skills and a natural ability to connect with others
- A persuasive approach with a positive, solution-oriented mindset
- Self-motivated, dependable, and able to work independently in a fast-paced setting
- Comfortable managing multiple responsibilities and adapting to shifting priorities
- Passionate about delivering excellent customer experiences and achieving results
This Customer Service Associate role is a great opportunity for individuals looking to sharpen their customer engagement skills while building a rewarding path in business and sales. If you're someone who thrives in conversation, enjoys helping people, and is excited by the idea of professional growth, we’d love to hear from you.
**Please Note: This is a full-time, onsite entry-level position based in Fredericton, NB . Remote work is not available for this role. Candidates must be able to commute to our Fredericton location on a daily basis.
Customer Service Associate
Posted 1 day ago
Job Viewed
Job Description
Job Description
Description
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect :
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life
371 Bishop Dr, Fredericton, NB E3C 2M6
Customer Service Representative (CSR)
Posted 1 day ago
Job Viewed
Job Description
Job Description
As a Customer Service Representative with our firm, you will deliver top-notch customer service, utilizing excellent interpersonal and time management skills, while focusing on areas of improvement. While a background in customer service or sales is beneficial, we will strongly consider individuals with some client facing experience. As our clients grow, so do their expectations. We constantly strive for excellence. We provide thorough, fast, and high-quality support for our clients. We are looking for tenacious individuals who are ardent to acquire new skills, relish customer interaction, but most importantly, want to provide a world-class customer experience.
Responsibilities of a Customer Service Representative:
- Ability to communicate eloquently with thoughtful, customized solutions for diverse individuals and guide customers needs successfully
- Develop comprehensive knowledge of all product offerings and sale promotions that our clients have to offer
- Speak with potential customers and qualify them for potential products, sales promotions, and services.
- Schedule customer appointments and service enrollment with limited supervision while meeting timeliness and accuracy standards
- Working hands-on with the Management team to ensure customer satisfaction and increase profit margins
- Grasp changes efficiently in policies or renewals
Requirements:
- 1-2 years of Customer Service Representative or sales experience
- A friendly and professional demeanor for superior customer interactions
- Meticulous attention to details
- Strong critical thinking skills and the ability to build effective, trust-based relationships
- Completion of a three-week training program with a comprehensive and thorough understanding of our company values, client standards, and product offerings
- The ability to work effectively in a number of different environments and terrains
Customer Service and Sales Associate
Posted today
Job Viewed
Job Description
**Job Description:**
The part time **Sales and Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Be The First To Know
About the latest Hospitality Jobs in Fredericton !