111 Hospitality jobs in Port Moody

Job Description

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres. You will provide the highest level of customer service by answering customer inquiries, generating sales leads, and closing sales to increase profit sharing. Support will also be provided to the Outside Sales function.

Additional duties will include:

• Answer telephone calls, emails and in person questions from customers and identify their needs
• Research product for customers and provide recommendations on our assortment of product
• Enter sales orders generated from Profit Centre customers via fax, phone, emails, and texts
• Grow and retain established customer base and develop new business for the Profit Centre
• Follow up on backorders with vendors and provide customers accurate delivery dates
• Send and follow-up with request for quotes to vendors
• Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
• Support Counter Sales and Outside Sales activities as part of the team
• Resolve issues related to customer orders in accordance with our policies and procedures (SPIs)
• Perform other tasks as requested by the Profit Centre Manager

• Grade 12 diploma or equivalent; College and/or University degree an asset
• A minimum of 1 year of experience with customer service or counter sales
• Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files
• Outstanding customer service and verbal communication skills
• Excellent relationship building skills with customers, vendors, and teammates
• Ability to identify customer needs, provide profitable solutions and close the sale
• Ability to learn and operate the applicable software system used to process orders
• Able to work in a fast-paced environment while handling multiple tasks
• Intermediate math skills
• Able to learn how to operate material handling equipment
• Previous experience in the plumbing industry 

Preferred Skills:

• Previous experience with or knowledge of products sold at the Profit Centre
• Experience using Infor M3, Word, Excel, and Outlook

Salary Range - $45,000 - $50,000/yr + Potential Profit Sharing 

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information, please contact .

Job Description

Salary: 25

Join Our Dynamic Team as a Customer Service Representative Unlock Your Growth Potential!

Are you a motivated, entrepreneurial-minded individual who is young at heart, looking to build a rewarding career in a thriving company? Do you thrive in a fast-paced, challenging environment where your social skills, confidence, and business mindset are highly valued? If so, we want to hear from you!

About the Role: We are seeking a driven and outgoing Customer Service Representative to join our team in Surrey. This is not your average customer service job its a unique opportunity to launch your career in the automotive industry and set yourself on the path to earning over $100,000 per year!

Key Responsibilities:

• Book appointments with potential automobile sellers
• Build rapport and foster strong relationships with customers
• Conduct live vehicle appraisals
• Educate customers on their vehicle's value and our purchasing process
• Represent the company with professionalism and confidence

What Were Looking For:

• A social, likeable, and outgoing personality
• Strong communication skills and fluency in English
• A confident and well-presented demeanor
• Entrepreneurial spirit with a desire to take on challenges
• Ability to work independently and adapt to a fast-moving environment
• Valid drivers license
• Clean criminal record

What We Offer:

• Competitive hourly wage: $5/hour or commission whichever is greater
• Full-time position: 40 hours per week (weekends are mandatory)
• Career advancement opportunities with the potential to earn 100,000+ annually
• Supportive and growth-oriented team environment
• Hands-on training and development

Location:

• Based in Surrey

If you are ready to challenge yourself and grow within a company that values ambition and hard work, apply now and take the first step towards an exciting future!

Job Description

Description

Job Title: Customer Service Associate

Pay Range: 17.85$/hr- 18.81$/hr

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

1135 Tanaka Court, Suite 110, New Westminster, BC V3M 0A6

Job Description

Description

Job Title: Customer Service Associate

Pay: 17.85$-18.81$/hr

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

6415 Victoria Dr Vancouver, BC V5P 3X5

Job Description

Salary: $19.50/hr

About Gofor Delivers Inc.

Gofor Delivers Inc. is a leading last-mile logistics provider, delivering exceptional appliance and non-appliance services with a focus on care, sustainability, and community impact. With a commitment to innovation and service excellence, were rethinking the last mile to better serve both customers and the environment. Learn more at Lets Deliver Better, Together.

General Summary:

Reporting to the Director of Operations, the Customer Service Representative will be responsible for effectively and efficiently responding to inbound requests from Groundstar customers in a manner that meets or exceeds the customer SLA and with an exceptional communication style that provides a truly outstanding customer experience. Customer Service Representatives will proactively and effectively communicate with customers and drivers to ensure the highest compliance with established delivery service levels.

Customer Service Representatives will receive and process inbound phone calls, texts, emails, or chats from customers, consignees, and drivers who are in the process of delivering items on behalf of Groundstarcustomers. Ultimately, it is the job of the Customer Service Representative is to ensure all customer, consignee, and driver requests are cared for because of the valued part of Groundstars business that they are.

The Customer Care operation currently operates from 6:30 AM to 12:00 AM 6 days a week. Business requirements may dictate the addition of a 7th day at some point in the future. Shifts will be created to provide adequate coverage against these hours and Customer Service Representative shifts will rotate as necessary to meet these needs.

Primary Duties and Responsibilities:

• Responsible for professional, timely, and effective customer, consignee, and driver interaction via phone calls, text email, or chat as well as system messages.

• Process customer and driver adjustments/credits where needed.

• Maintaining a positive attitude to strengthen customer engagement, minimize customer turnover and maximize customer experience.

• Efficiently respond to inbound service requests while complying with established service levels.

• Professionally answer phone calls from customers, consignees, and drivers requesting assistance in resolving issues.

• Work on a tight deadline and be willing to handle multiple issues/calls at the same time.

• Proactively collaborate with our Market and Regional Logistics Management team along with the Dispatch organization to ensure service level compliance and eliminate any potential delivery failures or manage customer escalations.

• Promptly report all instances of customer dissatisfaction to our customer care management to resolve the issue proactively.

• Communicate all instances of driver issues or concerns to our Driver Happiness team and make recommendations based on information gathered to resolve any issues proactively.

• Perform other duties and projects as assigned.

Qualifications & Skills:

• 2 or more years of mid/high volume customer care experience.

• College Diploma is required,and a bachelors degree or other advanced education is preferred.

• Experience in delivery management is an asset.

• Active listener with excellent communication skills.

• Excellent client management and interpersonal skills.

• Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement-oriented.

• Excellent problem-solving skills.

• Ability to remain calm during challenging situations.

• Ability to build and maintain lasting relationships with customers, drivers, and employees.

• Ability to be flexible and work extended hours as required.

• Having the ability to make hard and fast decisions within a data-driven environment is crucial to success and taking responsibility for actions.

• Familiarity with leading Customer Care tools, capabilities, and usage

• Ability to be proactive and oversee upcoming challenges.

• Strong time management skills.

• Ability to work effectively and collaborate with other teams/functions.

• Be able to take direction and feedback.

• Computer literacy, including effective working skills in Google Workspace applications and tools (Gmail, Google Calendar, Google Docs, Google Sheets, Google Slides, and Google Meet).

Working Conditions:

The Customer Service Representative position will require working on-site, at our office in Langley, BC.

We are dedicated to pursuing and hiring a diverse workforce with varied experiences, perspectives, and opinions. We believe diversity helps our team perform better and enables us to build an outstanding product for our customers. We are an equal-opportunity employer and are committed to working with applicants requesting accommodation at any stage of the hiring process.

Job Description

We are an established Kitchen cabinet manufacturer located in Richmond BC with over 50 years in business.

We are looking for an enthusiastic individual for full time employment (Monday to Friday)  to join our Customer Service team. AutoCAD experience is an asset.

Some of the duties are as follows:

- Process and price orders.

- Cad drawings

There are many opportunities to grow in our company. We currently have approx. 120 employees, many of our employees have been with us for many years and have enjoyed special benefits such as profit sharing and bonuses.

Job Description

Description

Job Title: Customer Service Associate

Pay: 17.85-18.81$/hr

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

20501 56th Ave, Langley, BC V3A 4H8

Job Description

CUSTOMER SERVICE SPECIALIST

Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!

Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive.

At Convoy, we don’t just offer jobs – we offer career-building opportunities. Here, you’ll be part of a dynamic, supportive, and fun environment where your voice matters, your growth is a priority, and success is something we all share.

We’re looking for passionate individuals who want to make an impact, bring fresh ideas, and be part of a team that values integrity, hard work, and collaboration. Whether you’re just starting your career or looking for your next challenge, Convoy is the place to build something meaningful – for yourself, for our customers, and for your future.

Why Convoy Supply?

• Growth Opportunities: We believe in developing our people and offering them the chance to advance.
• Teamwork at Its Best: Success isn’t just about individual effort – it’s about what we achieve together.
• Commitment to Safety: Your well-being is a top priority, every day.
• Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family’s health and well-being, and peace of mind, which also include:
• Employee Assistance Programs and Telemedicine Services
• Retirement saving plans
• Employee referral bonuses
• Paid training and development
• Paid time off (vacation, sick time and company-paid holidays)
• Short- and Long-term disability coverage

If you're driven to make an impact, build strong relationships, and contribute to something that matters — Convoy Supply is the place for you. Ready to roll up your sleeves and be part of something bigger? We’d love to meet you. Join us and help shape the future of construction, one delivery at a time.

Position Summary

If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end – people make all the difference.

We’re looking for self-sufficient, motivated POSITION for our LOCATION NAME location at ADDRESS who want to help us expand our fast-growing business.

Responsibilities

• Process customer transactions such as orders, quotes, and/or returns
• Coordinate delivery and/or pick up of customer orders with the operations team
• Educate customers on different products and their applications
• Generate, place, and confirm purchase orders with suppliers
• Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
• Participate in the physical inventory of warehouse materials

Requirements

• Experience assisting customers with product procurement - preferably in the building supply and/or construction industry
• Problem solving skills with a natural ability to respond quickly and accurately to inquiries, handle a fast-paced environment, and keep a sense of humor
• Excellent communication skills (both written and oral)
• Excellent decision making and ability to take initiative
• Well organized, strong attention to detail
• Must be a respectful team player