4,164 Hotel Concierge jobs in Canada

Job Description

Are you a customer service hero looking for your next adventure?

The front desk and night audit role represents the hotel to the guest throughout all stages of the guest's stay. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.

Responsibilities and Duties:

• Register guests and assigns rooms.
• Accommodate special requests whenever possible.
• Assist in preregistration and blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Perform end of day accounting tasks
• Coordinate room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Process guest check-outs.
• Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
• Follows procedures for issuing and closing safe deposit boxes used by guests.
• Uses proper telephone etiquette.
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Knows all safety and emergency procedures, is aware of accident prevention policies.
• Additional duties as required

HOW OUR PROGRAM WORKS:

• Full-time, paid work. This will typically be provincial minimum wage plus any gratuities and overtime
• There are no fees for job seekers.
• This position will last for 6 months.
• you want to stay on after your deployment, that option exists!

STAFF ACCOMMODATIONS

• Over the course of your placement, staff accommodations will be arranged for you!
• The program works in groups employees, so if you have friends you would like to live and travel with, make sure you apply together!

ELIGIBILITY:

• Customer service or hospitality experience is an asset but not a requirement.
• Must have a full/Unrestricted Drivers License
• Must be 18 and be legally able to work in Canada.
• Provide a clear police record.
• A sense of adventure!

Job Description

Who We Are :

At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Who You Are :

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Front Desk Associate:

• Exhibit a positive and upbeat attitude.
• Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
• Pride yourself on your work while being punctual, reliable, and dependable.
• Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
• Act with integrity and show respect to everyone around you.
• Exhibit strong communication skills and have an ability to listen and empathize.
• Inspire and motivate others to achieve their goals.
• Are a quick study with the ability to apply what you have learned during online and hands-on training.

• Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
• Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
• Resolve member concerns and escalate to a Manager as needed.
• Answer phones in a friendly manner and assist callers with their inquiries.
• Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
• Perform prospective member calls and tours; assessing their membership needs.
• Execute retail transactions with accuracy and drive sales goals.
• Resolve member concerns and escalate to a Manager as needed.
• Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
• Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
• Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
• Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

• Medical, Dental, and Vision Insurance
• Vacation/Sick Time/Holiday Pay
• Free Black Card Membership
• 401(K) and Roth Retirement Savings Plan
• Employee perks and discounts
• Engaging team-building competitions and social events

• 6-12 months of experience in a customer service environment is preferred
• Must be 18 years of age or older
• Ability to pass a background check
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Basic computer proficiency

Job Description

Salary: $21.50 per hour + $1.20 additional overnight

Who We Are

At Ruth & Naomis Mission, we are more than just an organizationwe are a community dedicated to walking alongside those experiencing homelessness, poverty, and addiction. Rooted in Christian faith, we provide shelter for over 200 people nightly, serve 500+ meals daily, and offer life-changing recovery programs.

Our core values guide everything we do:

• Grace We believe in second chances.
• Hope We wont give up.
• People We see the value in everyone.
• Partnership We walk together.
• Curiosity We are eager to learn.
• Trust We do what we say we will.

The Role

The Front Desk Attendant at the Family Centre is part of a team responsible for providing a warm and welcoming environment for people coming into the facility. This role provides site security to support and encourage building patrons to feel safe and secure while on the premises of RAN Mission Family Centre located at 46129 Princess Avenue in Chilliwack BC.

Key Responsibilities

• Provide a welcoming presence at the Family Centre reception desk.
• Conduct regular internal and external patrols and document activity.
• Monitor building access, log visitors, and manage keys, fobs, and security passes.
• Complete Shift Activity Reports, Incident Reports, and visitor logs accurately and on time.
• Maintain a clean and presentable reception area and support general facility cleanliness.
• Respond to first aid situations and complete appropriate documentation.
• Assist with after-hours reception duties, lost and found, and parking area monitoring.
• Support RANs Recovery treatment program as needed.
• Attend staff meetings and contribute to positive team communication.
• Other duties as assigned by the Family Center Assistant Manager

What You Bring

• High school diploma or equivalent (post-secondary in social services, security, or related field an asset).
• Minimum 1 year of experience in security, front desk, or client support (shelter or healthcare preferred).
• Valid First Aid & CPR certification (or willingness to obtain).
• Nonviolent Crisis Intervention or de-escalation training is an asset.
• Experience working with vulnerable populations (homelessness, addiction, mental health).
• Strong observational and situational awareness skills.
• Ability to remain calm and professional in crisis situations.
• Clear written and verbal communication skills.
• Commitment to the mission, vision, and values of Ruth & Naomis Mission.

Position Details

• Knowledge of community resources.
• Sit, stand or walk (for up to an entire shift).
• Climb stairs, ramps, or ladders occasionally during shift.
• Occasionally bend/twist at waist/knees/neck to perform various duties.
• Occasionally lift or carry up to 40 pounds.
• Our family center is staffed 24/7 with shifts from 7:30am-3:30pm, 3:30PM-11:30PM and 11:30PM-7:30AM (including weekends and holidays).

If youre passionate about creating a safe and welcoming environment while serving the community with dignity and compassion, wed love to hear from you!View the full job description HERE!

Job Description

Position: Front Desk Worker, Central City Housing Society

Located on the Skwxwú7mesh (Squamish) Nation xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ /Selilwitulh (Tsleil-Waututh) Nation in Vancouver BC.

About Central City Foundation and Housing Society

Central City Foundation is the legacy that was created in 1907 when a small group of women and men in Vancouver came together to help their neighbors in need.  We believe in the intrinsic value of human beings, in their agency and right to self-determination. Our goal is to build a resilient, caring and inclusive community where it is possible for all people to overcome injustice, participate and thrive. The foundation’s capital is mobilized for good through investments in social purpose real estate, grants and programs that support a diverse array of community-led solutions. Central City Foundation currently owns five properties in BC that help provide low-income housing, support for families, Indigenous-led programs, addiction treatments and support for social enterprise. Our low-income housing is operated through our affiliated organization, the Central City Housing Society.

Opportunity:

Central City Housing Society operates 2 SRO buildings in the downtown eastside (Abbott Mansion & Cosmopolitan Hotel) with a combined capacity of 112 units.  Positions are available for day, evening and overnight shifts.

●    Reporting to the Building Manager

Primary Purpose:

The primary purpose of the Front Desk Worker is to ensure the safety and security of the premises and its residents. This position is responsible for monitoring the front office, building security (including camera and front door access), maintaining the logbooks, general well-being of residents, tracking guests, and ensuring the building is a safe and welcoming place for our residents and visitors. This role requires that you are prepared and responsive, willing to meet challenges directly.

 Essential Duties:

●    Control building access, greeting residents & visitors

●    Interacting with residents, responding to enquiries and performing security duties for the facility such as monitoring the front door

●    Ensuring and enforcing community rules

●    Logs relevant entries into the logbook

●    Responding to emergency situations according to building policies and procedures

●    Helps ensure the cleanliness of the building.

●    Attends staff meetings and trainings as required

●    Performs duties as assigned by the Building Manager

●    Ensure service delivery is consistent with Central City Foundation’s Mission and Mandate.

Requirements:

The core of our business is serving the inner city community; therefore, a critical success factor for any person who joins the Central City Housing team is to have an in-depth understanding of the DTES community, anti-oppression work, intersectionality and the legacy of colonialism in our community.

●    Commitment to working with people who are struggling with substance use and/or mental wellness and wellbeing.

●    Team members are expected to have gained this understanding through lived experience, as well as any post

●    Ability to communicate effectively with residents, tenants and staff, verbally and in writing

●    Ability to remain calm and non-judgmental while diffusing conflicts and problem-solving

●    Flexible schedule including evenings, weekends, and on-call.

Qualifications:

●    Grade 12 Secondary Education or higher

●    Current First Aid Certificate and experience with overdose response

●    Experience or training in de-escalation and/or conflict resolution

●    Ability to complete a Criminal Record check to the satisfaction of CCHS

Preferential and limited hiring assist CCHS to achieve diverse and equitable representation in our workplace and to recruit employees whose identities enrich the ways in which we accomplish our mission and serve the community. As a result, preference will be given to Indigenous applicants and folks from other equity seeking groups.

We are accepting applications and interviewing on an ongoing basis.

Job Types: Full-time and part time positions - day, evening & overnight

Wage: $21.00 per hour plus benefits (+$.75 Evenings, + 1.25 Overnight)

Email resumes:

About Central City Foundation and Housing Society
Central City Foundation is the legacy that was created in 1907 when a small group of women and men in
Vancouver came together to help their neighbours in need. We believe in the intrinsic value of human
beings, in their agency and right to self-determination. Our goal is to build an a resilient, caring and
inclusive community where it is possible for all people to overcome injustice, participate and thrive. The
foundation’s capital is mobilized for good through investments in social purpose real estate, grants and
programs that support a diverse array of community-led solutions. Central City Foundation currently owns
five properties in BC that help provide low-income housing, support for families, Indigenous-led programs,
addiction treatments and support for social enterprise. Our low-income housing is operated through our
affiliated organization, the Central City Housing Society.

About Central City Foundation and Housing Society
Central City Foundation is the legacy that was created in 1907 when a small group of women and men in
Vancouver came together to help their neighbours in need. We believe in the intrinsic value of human
beings, in their agency and right to self-determination. Our goal is to build an a resilient, caring and
inclusive community where it is possible for all people to overcome injustice, participate and thrive. The
foundation’s capital is mobilized for good through investments in social purpose real estate, grants and
programs that support a diverse array of community-led solutions. Central City Foundation currently owns
five properties in BC that help provide low-income housing, support for families, Indigenous-led programs,
addiction treatments and support for social enterprise. Our low-income housing is operated through our
affiliated organization, the Central City Housing Society.

Job Description

Salary:

Front Desk Agent

Position Information

Primary Location: On MV Isabelle X/ Saga-Company Vessels alongside Squamish, BC
Employee Status: Rotational

No. of Vacancy: 16

Company Operating Name: Bridgemans Crew Management Ltd.

Business Address: 2512 Yukon St, Vancouver, BC V5Y 0H2.

Terms of Employment: Rotational schedule for three years with the possibility of extension

Language of Work: English

Wages/ Salary: $CAD (Hourly) 20.00 to 28.50/-

Benefits Package offered: Vessel Protection and Indemnity Insurance

Contact Information:

The Company

Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) provides flexible, full-service vessels for industrial workforce accommodation, logistics and ferry service at any location throughout the world. BSG customizes services to the exact needs and locations of clients, ensuring that solutions meet precise specifications, including logistics, crew transfers, housekeeping, catering and the fulfillment of all HSE requirements.

Key Responsibilities

Reporting to the Hotel Manager, the responsibilities and essential job functions include, but are not limited to, the following:

• Check in and check out guests in a confident, professional, and friendly manner.
• Follow up with the guest after check-in to ensure the guest is satisfied with the accommodations as well as offer any assistance.
• Anticipate guests needs, respond promptly and acknowledge all guests with the highest level of hospitality.
• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
• Review arrivals, noting special requests, and blocking rooms as necessary.
• Complete all items as listed on shift checklists.
• Bucket checks to be performed by each shift to verify data as it pertains to the Bechtel accommodations lists and guest signature on the Check In Slip.
• Prepare statistical & daily reports.
• Issue guest safety deposit boxes as requested.
• Advise guests of any messages, mail, faxes, etc., received for them.
• Communicate services and in-house amenities to guests.
• Take, record, and relay messages accurately, completely, and legibly
• Communicate pertinent guest information to designated departments/personnel
• Meet with departing Front Desk Agent to review business status, log book, and follow-up items.
• Provide Concierge service knowledge of local restaurants, local attractions, guest amenities, guest activities and events on board the Vessel.
• Knowledgeable of Vessel fire and emergency procedures.
• Keep the front desk as well as the lobby areas clean and well organized.
• Assist with reservations in a professional manner.
• Legibly document maintenance needs in the front desk log and submit to the Manager.
• Maintain complete knowledge at all times of:

- All Vessel features/services, hours of operation.

-All room types, numbers, layout, dcor, and locations.

-Daily house count and expected arrivals/departures.

-Room availability status for any given day.

-Scheduled daily events & activities.

• Balance all miscellaneous income departments against vouchers and property management system totals.
• Initiate the Night Audit process in the Property Management system.
• Prepare all next day guest reservations arrivals Check In Slips.
• Prepare all management reports for vessel management.
• Prepare appropriate housekeeping reports for the next business day.
• Assist with responsibilities and duties in the absence of or due to heavy volume in the areas of Concierge, Tour Host, Lobby coverage, and any other department that requires assistance.

Qualifications

• STCW Basic Safety Courses
• Seafarer's Medical Certificate
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Be able to work in a standing position for long periods of time.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
• Ability to accurately compute and manipulate mathematical calculations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
• Ability to effectively deal with internal and external customers.
• Ability to work under pressure during the check-in/check-out process and to handle multiple tasks at once.
• Punctuality and regular, reliable attendance
• Honesty and Integrity

Working Conditions

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50lbs
• Frequent kneeling, pushing, pulling and lifting
• Occasional ascending or descending ladders, stairs and ramps

At Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) we believe that each employee contributes directly to our growth and success. We are committed to workplace excellence, safe work environments and the communities where we work and live. Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) hires on the basis of merit and is committed to Employment equity and development.

Job Description

The Team
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

The Role
As a key member of our team the Front Desk Agent is responsible for the daily duties in the front desk department. This includes, greeting guests, check-in and check-out, and providing a high-level guest service. The Front Desk Agent will be able to deal with guest inquiries and concerns in a professional manner. They will be able to work as part of a team and handle pressure in a fast-paced workplace well.

Your contributions to the team include:

• Welcome guests and provide exceptional service throughout their stay.
• Check out guests and build a post-stay relationship.
• Handle guest inquiries and complaints with a high level of professionalism and hospitality.
• Ensure guests requests are handled in a timely and efficient manner.
• Strong knowledge of the Resort facilities and local attractions and events to provide the guests with a memorable and personalized experience.
• Receive packages and messages in an accurate and timely manner.
• Follow department policies, procedures, and service standards.
• Utilize various computer software programs to aid in guest check-in and check-out and process transactions.
• Collaborate with other departments to ensure a seamless experience for guests.
• Maintain full awareness of emergency and safety procedures.
• Provide coverage for the Night Audit shift when required.
• Other tasks and duties as assigned.
• Additional tasks and duties as assigned.

• Minimum 1 year of guest service experience
• Preferably 1 year of experience in hospitality
• Excellent communication and interpersonal skills.
• Willingness to learn new skills.
• Strong organizational skills.
• Self-motivated individual.
• A positive team player.
• High level of attention to detail.
• Good computer software skills.

• Comprehensive employer paid health, vision, and dental coverage for you and your family.
• Access to ongoing training and development opportunities to support your career growth and advancement within the company.
• Employee and Family Assistance Program.
• Discounts on various resort amenities and services such as food, golf, retail, and spa.
• Support for your health and wellness goals.
• Registered Pension Plan (RPP) eligibility after 1 year.
• Accommodations available for qualifying candidates.

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Job Description

Salary:

COMPETITION: 2025001

POSITION TYPE: Casual

EMPLOYMENT END DATE (if applicable): N/A

COMPETITION CLOSE DATE:
Open Until Filled

FIRST RESUME REVIEW DATE: Ongoing - See To Apply section below for more information.

ABOUT INUVIALUIT REGIONAL CORPORATION (IRC)

The Inuvialuit Corporate Group (ICG) is a comprehensive and influential organization dedicated to preserving and promoting the cultural, social, and economic wellbeing of the Inuvialuit people living in the Inuvialuit Settlement Region (ISR) of the Canadian Arctic. Established in 1984 following the signing of the Inuvialuit Final Agreement (IFA), the IRC has been a pivotal force in representing the interests and rights of the Inuvialuit people and fostering sustainable development throughout the region.

As a vital part of the Inuvialuit Regional Corporation (IRC), the Mackenzie Hotel in Inuvik stands as a cornerstone of hospitality within the region. Operating at the nexus of community development, cultural preservation, and economic growth, the Mackenzie Hotel serves as a vital hub for visitors seeking an authentic experience rooted in the rich heritage of the Inuvialuit people.

JOB SUMMARY

The Mackenzie Hotel is looking for dedicated individuals to join our team as Front Desk Agents. This role is crucial to providing guests with a comfortable and memorable stay. The Front Desk Agent will be responsible for welcoming guests, handling reservations, addressing inquiries, and ensuring excellent service standards.

QUALIFICATIONS

Applicants must be/have:

• 
  Good interpersonal and communication skills.
• 
  Ability to work effectively in a team and individually.
• 
  Strong organizational skills and attention to detail.
• 
  Proficiency in using computer software for reservations and guest management.
• 
  Flexibility to work various shifts, including evenings, weekends, and holidays as per the following shifts:
  • 8:00 a.m. - 4:00 p.m.
    

Preference may be given to candidates with the following:

• Previous experience in a similar role is preferred but not required.
• Knowledge of the restaurant and/or hotel industry.

TO APPLY

Please submit your resume and cover letter by pressing the Apply for This Job button at the top right of this web page and follow the application steps.

We encourage timely submissions of applications as candidates will be actively reviewed and the interview process may begin prior to the closing date.

ADDITIONAL INFORMATION

• Priority consideration is given to beneficiaries of the Inuvialuit Final Agreement (IFA). Please identify in your application if you are a beneficiary of the IFA.
• The position requires the completion of a satisfactory Criminal Record Check.
• An eligibility list may be established for hiring for similar positions based on performance in this competition.
• Casual or term positions may be considered for future conversion to indeterminate status.
• Applicants who do not meet all qualifications are encouraged to apply and may be considered for appointment at a lower level with a development plan.
• If you have a disability that requires an accommodation during any stage of our recruitment process, please contact us at to let us know how we can assist you.
• We would like to thank everyone in advance for applying as only those shortlisted will be contacted.

WHAT WE OFFER

• Vacationbenefits: We provide eligible employees with 4% vacation pay at each pay period.
• Wellness Benefits: We provide all employees with access to an employee and family assistance program.

For more information about our organization, go to

Human Resources
Inuvialuit Regional Corporation
E-mail: | Telephone: | Web: irc.inuvialuit.com

STAY CONNECTED

Connect with us on social media to stay updated on company news, events, and future job opportunities.

Facebook|LinkedIn|Instagram |Twitter|YouTube

Job Description

We’re looking for an enthusiastic, professional receptionist to join our team! You’ll play a crucial role as the face and first point of contact for our organization. Other responsibilities include answering phone calls and emails, data entry, managing incoming leads, scheduling emails, managing mail and deliveries, and other assignments as needed to ensure efficient business operations. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now!

$15- $20 hourly

• Assist with other administrative tasks, such as data entry, copying, filing etc.
• Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions
• Answer phone calls and emails and communicate relevant information to the appropriate parties
• Assure incoming and outgoing mail is managed appropriately and handle deliveries

• Open and close the office
• Welcome visitors and direct them to the appropriate person
• Answer calls and transfer them to the appropriate person
• Data entry for all calls and emails
• Prepare documents for brokers
• Order office supplies
• Schedule broker/client appointments
• Assist administration when needed
• Any other tasks that may be required
• Possibility of growth within the team, i.e.  administrative work or broker

• Exhibits working knowledge of Microsoft Office and basic computer skills
• Must have graduated high school, received a G.E.D. or equivalent
• Comfortable taking telephone calls and mitigating stressful situations
• 1+ year of front desk receptionist experience or related job experience preferred
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills

• Bilingual: French and English speaking and writing
• Available full-time
• Bilingual (English/French) written and spoken, Italian an asset
• High school diploma, DEC an asset
• Customer service experience, 1-2 years minimum
• Knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Professional attire
• Enthusiasm, team spirit, and positive mindset
• Coachable, eager to learn and grow
• Strong communication, organization, and time management skills

This is a rare opportunity… Be a part of a prestigious real estate team and offer yourself the enriched lifestyle that comes along with it!

• Job Types: Full-time, Permanent

We are a leader in the Real Estate industry in Montreal.

We provide Real Estate services in Residential, Commercial, Industrial, and Investment.

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upward mobility. 

Job Specifications:

• Expected Pay Range: $20.00 - $4.06 / hour
• Shift & Schedule Availability:  Full Time
• Skill Level: Entry

Job Responsibilities:

• Work face to face with customers 

• Check guests in and out 

• Answer phones 

• Handle all customer needs 

• Maintain a professional appearance and demeanor at all times 

• Help resolve discrepancies with guest bills 

• Other duties as assigned 

Job Requirements:

• Must be able to communicate fluently in English  

• Friendly, strong people skills 

• Somewhat strong computer skills 

The expected pay range is $20.00 - $24.06 This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  507229
Reference Date: 09/18/2024 
Job Code Function: Front Office