34 Hotel Housekeeping jobs in Canada

Job Description

Job Description

The C Hotel by Carmens is a chic retreat located in Hamilton! At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. 

If you have the desire to work as a Housekeeping Supervisor in a boutique hotel and are looking to join a team of champions, we want to meet you!

OUR AWARDS:

• Great Place to Work Certified – 2022, 2023, 2024
• Most Trusted Executive Teams – 2023
• Best Places to Work in Hospitality & Retail – 2023
• Best Places to Work in Canada – 2024
• Best Workplaces for Women – 2024
• Best Workplaces for Mental Wellness - 2024

THE HOUSEKEEPING SUPERVISOR WILL HAVE THE OPPORTUNITY TO:

• Provide a warm, engaging and personalized experience for our guests
• Supervise and provide leadership, advice, support, guidance and direction to the Housekeeping team
• Inspect hotel rooms to ensure cleanliness standards are met prior to guest check-in
• Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors per C Hotel standards 
• Maintain housekeeping carts, storage rooms and equipment.  Set up cleaning carts with supplies as required
• Ensure confidentiality and security of guest rooms, their belongings and hotel property
• Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences
• Update and maintain housekeeping schedule and task lists based on business volume
• Exercise good judgment and demonstrate leadership abilities
• Drive positive change in the organization and Housekeeping team
• Other duties as assigned

HOUSEKEEPING SUPERVISOR REQUIREMENTS:

• Positive, outgoing and friendly team player
• Ability to tolerate cleaning products
• Reliable with strong attention to detail
• Clean criminal background check
• Ability to work independently and as part of a team with minimal supervision
• Availability to work during the day both mid-week and on weekends required
• 1-2 years working for a hotel or hospitality brand, preferably in a housekeeping capacity
• Previous leadership experience 

WHAT CAN WE OFFER?

• Great Place to Work Certified
• Competitive wage package
• Pay on demand
• Flexible work schedule on a day shift
• Staff recognition, years of service rewards
• Group RRSP program
• Worldwide hotel discounts
• Restaurant discounts 
• Team building and wellness events
• Cross training
• Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community

Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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Job Description

Job Description

Inspired by Toronto’s diverse local culture, Union Hotel is an independent and boutique property offering distinct, bold and memorable hospitality in the heart of downtown. This vibrant new hotel is poised to become the gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and personalities mingle in this 189-room upper midscale property conveniently located within walking distance to all that downtown has to offer including shopping, theater, sports and culinary experiences. More than just a hotel room, we’re committed to rethinking the guest experience, breaking from convention, and offering a stay that truly stands out. At Union Hotel, we weave the best of local throughout our rooms, artwork, amenities, and food/beverage offerings, uniting guests, team members and our community on a journey to forge their own path.

We’re a hidden gem in plain sight.

Housekeeping Supervisor

We are currently looking to hire a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for assisting the Housekeeping Manager in directing and maintaining the housekeeping department to ensure the clean, orderly and attractive conditions of the hotel by performing the following duties personally or by delegating to housekeepers. (S)he assists the Housekeeping Manager to provide overall direction, coordination, support and evaluation of the housekeeping department and carries out supervisory responsibilities in accordance with the hotels policies and procedures including: training new employees; planning, assigning and directing work; addressing minor complaints and resolving problems, under the direction of the Executive Housekeeper.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Housekeeping Manager or designate, you will:

• Direct the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
• Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
• Creates and develops policies and procedures to ensure a safe and efficient working environment.
• Maintains the care and use of supplies, equipment, and the appearance of all Housekeeping areas and ensures that Housekeeping staff follow same.
• Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
• Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
• Coordinates repair needs with Maintenance.
• Attend all required meetings to provide input and recommendations.
• Ensure the housekeeping team deliver outstanding guest care at all times.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems and coach and counsel the team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
• Assist Housekeeping Manager to maintain compliance with Ontario Health & Safety Act and other relevant legislation.

In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:

• Drive the corporate culture, personifying it in daily interactions with both guests and team members;
• Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
• Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.

Job Requirements

• Ability to handle high-pressure situations;
• Exercises good judgment and able to make quick, sound decisions;
• Pays attention to detail;
• Able to maintain confidentiality of hotel guest and hotel information;
• Commitment to guest satisfaction;
• Computer literate & MS Office proficient;
• Strong written and verbal communication skills;
• Able to work cohesively and responsibility as part of a small team;
• Previous hotel housekeeping experience;
• Excellent leadership, interpersonal, and communication skills;
• Previous housekeeping experience, preferably in a hotel environment;
• Organizational, planning skills and the ability to prioritize;
• Positive attitude is a must!
• Must be available to work flexible as required by management.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at . The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Position Overview
The Sales Director, Htl Srvcs manages an effective sales team responsible for guiding customers through event experiences, providing solutions that meet their goals and objectives to result in a compelling event experience in assigned venues. Creates and implements effective strategies for revenue growth and customer satisfaction, ensuring team achievement of established targets. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource in large, high-end event production in venue location/region and support team as needed with guidance and training. Lead and support Company initiatives, business strategies and Core Values. This position supervises the Sales Coordinator, Sales Manager, and Sr. Sales Manager and reports to the Director, Event Technology.
Key Job Responsibilities
Revenue Generation
- Drive Results by establishing sales objectives through forecasting and developing quotas for all team members.
- Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities.
- Assist with creating high-end, large event, advanced technology solutions for Encore's existing and potential customers.
- Assist with preparing and delivering compelling presentations that convey the value of Encore and effectively solve customer challenges.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
Relationship Management
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Actively refer and guide customers through the Encore network, leveraging your contact to secure additional opportunities with existing customers.
Sales Accountability
- Hold sales team accountable to maintaining a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely.
- Learn, adopt and train team on all SOPs related to the role and any new initiatives/programs that are implemented; ensure full team compliance with established SOPs.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events; ensure team members are appropriately trained and competent/confident on available solutions.
- Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
People Development
- Effectively manage the performance of the sales team, and direct work and tasks towards achieving the organization's goals and objectives.
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Motivate and energize team members to make proactive decisions in all communications with customers.
- Address employee concerns or conflict, maintain adequate staffing levels, and facilitate team development and sales mentorship.
- Serve as the resident expert on the team, providing guidance and support to other team members for large events.
- Ensure the team receives and participates in all relevant sales training and participates in any regional or national sales communication programs.
Job Qualifications
- BS/BA or 3+ years of Encore or equivalent experience required
- Minimum 3+ years of sales experience required
- Prior sales experience in audiovisual, technology or hospitality experience preferred
- Knowledge of sales process required in addition to the ability to read and decipher financial reports and records
- Minimum of 1 year of supervision or leadership experience required
- Technical aptitude, computer proficiency and CRM knowledge required; prefer CAD and Oracle knowledge
- Superior communication and presentation skills
Competencies (by Core Values)
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
Salary Pay Range: $80,000.00 -$100,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Position Overview**
The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The position reports into Sales Director or Director, Event Technology.
**Key Job Responsibilities**
**_Sales Support and Coordination_**
+ Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
+ Maximize revenue and adhere to event profit guidelines for all assigned business.
+ Meet client needs through attending client meetings and responding to client concerns, questions and problems.
+ Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
+ Handles customers' requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
+ Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
+ Effectively use ENCORE tools and resources to promptly respond to customer requests.
+ Ensure CRM is always accurate and up to date.
+ Facilitate strong information exchange with aligned venue leadership teams.
**Job Qualifications**
+ Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
+ Prior technology, sales, hospitality or event planning experience a plus
+ Technical aptitude and proficiency with computer software and programs
+ Strong written and verbal communication skills
**Job Qualifications**
+ Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
+ Prior technology, sales, hospitality or event planning experience a plus
+ Technical aptitude and proficiency with computer software and programs
+ Strong written and verbal communication skills
**Competency Group**
+ Deliver World Class Service
+ Hospitality
+ Ownership
+ Do The Right Thing
+ Instills Trust
+ Safety Conscious
+ Drive Results
+ Action Oriented
+ See The Big Picture
+ Tech Savvy
+ Value People
+ Communicates Effectively
**Work Environment**
**Hotel**
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
_The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned._
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Additional Information** Must be able to work weekends and holidays, Health benefitsGuest Environment Expert
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Delta Hotels Fredericton, 225 Woodstock Road, Fredericton, New Brunswick, Canada, E3B 2H8VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $17.41 per hour
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_Notification to Applicants: Delta Hotels Fredericton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email_ _and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process._
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**‎**
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**COMMUNITY NAME**
Sunrise of Burlington
**JOB OVERVIEW**
The Room Attendant is responsible for performing housekeeping and laundry functions in order to create a safe, secure, and inviting environment for residents, families, and team members while meeting and exceeding Sunrise quality service standards.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Housekeeping**
+ Perform general housekeeping duties in resident suites, public areas, and support areas as assigned while meeting or exceeding Sunrise's quality standards.
+ Perform cleaning duties according to schedule in assigned areas such as resident suites, bathrooms, common areas and offices:
+ Sweep, dust, dust mop, and wet mop all flooring; spot clean and vacuum floors, rugs, carpets, and runners
+ Clean, sanitize, and polish lavatory, shower, and sink fixtures
+ Dust, wash, sponge mop, sanitize and hand shampoo furniture, dust desk and floor lamps, and clean and polish glass surfaces, woodwork, walls, and windowsills
+ Knock on resident's doors before entering and respect their privacy during the cleaning process.
+ Knock on public restroom doors before entering and wait for a response before beginning the cleaning process.
+ Maintain equipment and supplies needed to perform work in a clean and orderly condition.
+ Transport supplies, to include clean and soiled linen, to the appropriate storage and collection areas.
+ Collect trash and remove and for maintaining trash receptacles and collection areas in a clean and sanitary manner.
**Laundry**
+ Collect, clean, and redistribute the community laundry.
+ Sort, wash, and dry linens properly following approved laundry procedures.
+ Fold, count, and stack linens following approved laundry procedures.
+ Inspect linens routinely for wear and tear, identify worn and torn linens, and follow the community's Standard Operating Procedure for damaged linens.
+ Maintain the commercial laundry in a clean, orderly, and sanitary condition.
**Resident Care**
+ Assist Care Managers and Department Coordinators with resident care when requested.
+ Practice positive resident relations following our Sunrise Shared Values; respond to resident requests and direct resident feedback and requests to immediate supervisor and or Care Manager.
+ Review, read, notate, and initial Daily Log to document and learn about pertinent information and any resident's physical and behavioral changes.
**Safety and Risk Management**
+ Ensure cleaning chemicals are kept stored and locked when not in use.
+ Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes.
+ Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
+ Maintain equipment and supplies to avoid waste and damage to areas and equipment and to prevent accidents.
+ Comply with all infection control techniques, placement of bio-hazard containers and removal techniques, procedures, and policies.
**Training and Contributing to Team Success**
+ Participate as a member of a team and commit to working toward team goals.
+ Demonstrate in daily interactions with others, our Team Member Credo.
+ Commit to serving our residents and guests through our Principles of Service.
+ Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
+ Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
+ Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to handle multiple priorities
+ Possess written and verbal skills for effective communication
+ Competent in organizational and time management skills
+ Demonstrate good judgment, problem solving and decision-making skills
+ Ability to work semi-independently without direct supervision by following all community procedures and guidelines, having the ability to follow through on assigned tasks and demonstrating initiative
+ Ability to perform tasks with frequent interruptions
**Experience and Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
+ High School diploma / GED preferred
+ Able to provide housekeeping and laundry services in a resident centered environment, which meet or exceed Sunrise's quality standards
+ Desire to work with seniors
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _1 month ago_ _(8/26/2025 3:31 PM)_
**_Location : Name_** _Sunrise of Burlington_
**_Type_** _Part-Time_
**_Location : City_** _Burlington_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $17.30 - CAD $21.05 /Hr._
**_Variable Compensation_** _No Bonus or Commissions_

**‎**
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**JOB OVERVIEW**
The Room Attendant is responsible for performing housekeeping and laundry functions in order to create a safe, secure, and inviting environment for residents, families, and team members while meeting and exceeding Sunrise quality service standards.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Housekeeping**
+ Perform general housekeeping duties in resident suites, public areas, and support areas as assigned while meeting or exceeding Sunrise's quality standards.
+ Perform cleaning duties according to schedule in assigned areas such as resident suites, bathrooms, common areas and offices:
+ Sweep, dust, dust mop, and wet mop all flooring; spot clean and vacuum floors, rugs, carpets, and runners
+ Clean, sanitize, and polish lavatory, shower, and sink fixtures
+ Dust, wash, sponge mop, sanitize and hand shampoo furniture, dust desk and floor lamps, and clean and polish glass surfaces, woodwork, walls, and windowsills
+ Knock on resident's doors before entering and respect their privacy during the cleaning process.
+ Knock on public restroom doors before entering and wait for a response before beginning the cleaning process.
+ Maintain equipment and supplies needed to perform work in a clean and orderly condition.
+ Transport supplies, to include clean and soiled linen, to the appropriate storage and collection areas.
+ Collect trash and remove and for maintaining trash receptacles and collection areas in a clean and sanitary manner.
**Laundry**
+ Collect, clean, and redistribute the community laundry.
+ Sort, wash, and dry linens properly following approved laundry procedures.
+ Fold, count, and stack linens following approved laundry procedures.
+ Inspect linens routinely for wear and tear, identify worn and torn linens, and follow the community's Standard Operating Procedure for damaged linens.
+ Maintain the commercial laundry in a clean, orderly, and sanitary condition.
**Resident Care**
+ Assist Care Managers and Department Coordinators with resident care when requested.
+ Practice positive resident relations following our Sunrise Shared Values; respond to resident requests and direct resident feedback and requests to immediate supervisor and or Care Manager.
+ Review, read, notate, and initial Daily Log to document and learn about pertinent information and any resident's physical and behavioral changes.
**Safety and Risk Management**
+ Ensure cleaning chemicals are kept stored and locked when not in use.
+ Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes.
+ Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
+ Maintain equipment and supplies to avoid waste and damage to areas and equipment and to prevent accidents.
+ Comply with all infection control techniques, placement of bio-hazard containers and removal techniques, procedures, and policies.
**Training and Contributing to Team Success**
+ Participate as a member of a team and commit to working toward team goals.
+ Demonstrate in daily interactions with others, our Team Member Credo.
+ Commit to serving our residents and guests through our Principles of Service.
+ Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
+ Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
+ Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to handle multiple priorities
+ Possess written and verbal skills for effective communication
+ Competent in organizational and time management skills
+ Demonstrate good judgment, problem solving and decision-making skills
+ Ability to work semi-independently without direct supervision by following all community procedures and guidelines, having the ability to follow through on assigned tasks and demonstrating initiative
+ Ability to perform tasks with frequent interruptions
**Experience and Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
+ High School diploma / GED preferred
+ Able to provide housekeeping and laundry services in a resident centered environment, which meet or exceed Sunrise's quality standards
+ Desire to work with seniors
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _1 month ago_ _(8/25/ :17 PM)_
**_Location : Name_** _Sunrise of Mississauga_
**_Location : City_** _Mississauga_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $17.30 - CAD $21.05 /Hr._
**_Variable Compensation_** _No Bonus or Commissions_

Job Description

Job Description

We are currently seeking optimistic and energetic individuals who will be responsible for ensuring the cleanliness, of assigned areas. The primary purpose of the positions is to maintain the highest standards, to ensure guest satisfaction by providing prompt, courteous, friendly, and professional service to all Canad Inns guests.

Responsibilities:

• clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, and vacuuming;
• greet each guest politely, and ensure positive interactions;
• alert management and Maintenance personnel of problems and issues concerning the upkeep of the hotel;
• respond to special guest requests in a timely, friendly, and efficient manner;
• all other duties as assigned.

Qualifications:

• Previous experience as a Room Attendant is an asset.
• Knowledge of cleaning techniques, tools, and equipment.
• Ability to remain calm and professional in high-pressure situations.
• Good communication and listening skills.
• Flexibility to work different shifts, including weekends and holidays as required.

Our benefits to support your success:

• Employee Canadvantage Rewards Program.
• Employee Discounts, including meal, room rates, and more!
• Educational Scholarships and financial assistance.
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more!

About Canad Inns:

Canad Inns is Manitobas premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.

Job Description

Job Description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you! The Four Points by Sheraton - Kelowna Airport is currently looking to fill the role of Room Attendant.

We are on a bus route, with a stop just outside of the hotel, and also pickup our employees from the bus loop at UBCO! 

What you will be doing?

Reporting to the Housekeeping Manager, you are responsible for performing the following tasks to the highest standards:

• Must comply while maintaining a neatly groomed appearance and following(uniform clean and name tag on) in accordance to companies uniform standards
• Arriving at least 10 minutes before the start of your scheduled shift
• Must be able to work well in a team atmosphere, as well as independently.
• Must have exceptional time management skills and the ability to work well under pressure.
• Must be able to physically perform all cleaning duties.
• Cleaning all guest rooms within the required time limits (14 guest rooms per day, sometimes more depending on occupancy)
• Able to perform assigned duties with attention to detail, speed, and accuracy.
• Maintaining the hotels cleaning standards and exceeding standard expectations.
• Will be required to report maintenance deficiencies. Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy. Reporting all health and safety related concerns.
• Follow lost and found procedures, bagging, and tagging accurately.
• Responsible for maintaining cleaning tools and carts, reporting deficiencies.
• Being knowledgeable of our facilities and services, with the ability to promote and direct guests to those areas.
• Welcome and acknowledge guests; anticipate and address guests needs.
• Take and complete all required Brand Training. Following all Brand Standards requirements.
• Performs routine duties in cleaning and servicing guest rooms and public areas, and laundry if need be.
• Maintain linens, towels, and guest supplies in guest rooms.
• Assists in room inspection of the cleaned guest room. Being receptive to feedback.
• Knowledge of cleaning systems and chemicals.
• Follow company health & safety and security procedures.
• Communicate information to the appropriate hotel personnel on any concerns or issues accurately.
• Assisting other departments when necessary and available. Cross training or working at our sister properties.
• Deep Cleaning when assigned, being comfortable working with abrasive chemicals, and using PPE gear.
• Assisting in property walks, parking lot clean ups.
• Available to work varied shifts: days, weekends, and holidays.
• Perform other related duties assigned by the management team.

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Sufficient time management skills
• Ability to work on their own and with teams

Perks:

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott brands
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel). 
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!

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