60 Hotel Housekeeping jobs in Canada

Job Description

The C Hotel by Carmens is a chic retreat located in Hamilton! At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. 

If you have the desire to work as a Housekeeping Supervisor in a boutique hotel and are looking to join a team of champions, we want to meet you!

OUR AWARDS:

• Great Place to Work Certified – 2022, 2023, 2024
• Most Trusted Executive Teams – 2023
• Best Places to Work in Hospitality & Retail – 2023
• Best Places to Work in Canada – 2024
• Best Workplaces for Women – 2024
• Best Workplaces for Mental Wellness - 2024

• Provide a warm, engaging and personalized experience for our guests
• Supervise and provide leadership, advice, support, guidance and direction to the Housekeeping team
• Inspect hotel rooms to ensure cleanliness standards are met prior to guest check-in
• Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors per C Hotel standards 
• Maintain housekeeping carts, storage rooms and equipment.  Set up cleaning carts with supplies as required
• Ensure confidentiality and security of guest rooms, their belongings and hotel property
• Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences
• Update and maintain housekeeping schedule and task lists based on business volume
• Exercise good judgment and demonstrate leadership abilities
• Drive positive change in the organization and Housekeeping team
• Other duties as assigned

• Positive, outgoing and friendly team player
• Ability to tolerate cleaning products
• Reliable with strong attention to detail
• Clean criminal background check
• Ability to work independently and as part of a team with minimal supervision
• Availability to work during the day both mid-week and on weekends required
• 1-2 years working for a hotel or hospitality brand, preferably in a housekeeping capacity
• Previous leadership experience an asset

• Great Place to Work Certified
• Competitive wage package
• Pay on demand
• Flexible work schedule on a day shift
• Staff recognition, years of service rewards
• Group RRSP program
• Worldwide hotel discounts
• Restaurant discounts 
• Team building and wellness events
• Cross training
• Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community

Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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Job Description

A little about us:

At Canalta we are committed to honesty, hard work, amazing guest service and high standards. You will be empowered to provide a new, unprecedented level of service to our guests– one that ranks 7 Stars. Our mission is to create "I-can't-believe-they-did-that" moments. The Canalta Hotel Family is looking for an inspirational leader to support and supervise our housekeeping team. This position won't bore you as everyday will be a new and challenging experience! You'll be immersed in every aspect of the Canalta Hotel world. You will create Legendary experiences for our guests through our remarkably clean hotel and looking for opportunities to create smiles.  Your commitment to being Legendary won't stop there – you will use your Legendary Leadership to create a fun and engaging work environment for your team too!

What you'll do:

Lead & Inspire: Oversee the housekeeping team, ensuring high standards of cleanliness and service that exceed guest expectations.

Training & Development: Mentor and train staff to help them grow in their roles and foster a positive team dynamic.

Quality Control: Conduct regular inspections of guest rooms and public areas, maintaining our commitment to excellence.

Schedule & Organize: Manage housekeeping schedules and ensure effective communication within the team.

Eco-Friendly Practices: Promote sustainable practices and initiatives within the housekeeping department to minimize our environmental footprint.

Guest Interaction: Engage with guests, addressing any housekeeping-related concerns with a friendly and proactive attitude.

What You'll Bring:

Experience: Previous leadership experience in housekeeping or a related field preferred.

Positive Attitude : A can-do spirit and a passion for providing exceptional guest experiences and creating a positive work environment for your team

Tech Savvy : You're comfortable using digital tools and bonus points if you love exploring new apps that make work easier!

Sustainability Champion : a passion for promoting environmentally friendly practices

Flexibility : Willingness to work varied shifts, including weekends and holidays

Commitment to Inclusivity : A genuine desire to create a welcoming environment for all team members and guests

Why You'll Love Working Here:

Flexible Work Environment : Embrace a work-life balance that respects your time.

Positive Work Culture : Join a team that celebrates diversity, encourages creativity, and fosters a sense of belonging.

Growth Opportunities : Opportunities to learn new skills, attend workshops, and grow within a supportive team.

Fun & Engaging Work Environment : From team outings to creative brainstorming sessions, we keep the energy high!

Attractive Compensation & Benefits : Competitive wages, health & dental benefits, and discounts at our locations.

Ready to take the next step in your career?

Join us in creating unforgettable experiences – your adventure starts here! Send your resume and a cover letter that reflects your personality. Let's shape a future that feels like home, together.

Canalta Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Job Description

Housekeeping Supervisor

We are currently looking to hire a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for assisting the Housekeeping Manager in directing and maintaining the housekeeping department to ensure the clean, orderly and attractive conditions of the hotel by performing the following duties personally or by delegating to housekeepers. (S)he assists the Executive Housekeeper to provide overall direction, coordination, support and evaluation of the housekeeping department and carries out supervisory responsibilities in accordance with the hotels policies and procedures including: training new employees; planning, assigning and directing work; addressing minor complaints and resolving problems, under the direction of the Executive Housekeeper.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Executive Housekeeper or designate, you will:

• Direct the Housekeeping staff in the fulfilment of departmental assignments with a high degree of quality, within budget parameters, and on schedule.
• Ensures exceptional levels of cleanliness and care of guest rooms and public areas.
• Creates and develops policies and procedures to ensure a safe and efficient working environment.
• Maintains the care and use of supplies, equipment, and the appearance of all Housekeeping areas and ensures that Housekeeping staff follow same.
• Performs daily inspections of common areas and rooms for sanitation, order, safety and proper performance of assigned duties.
• Spot checks storage rooms, utility and janitorial closets, etc., for upkeep and supply control.
• Coordinates repair needs with Maintenance.
• Attend all required meetings to provide input and recommendations.
• Ensure the housekeeping team deliver outstanding guest care at all times.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train, direct the work of, resolve issues/problems and coach and counsel the team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
• Assist Housekeeping Manager to maintain compliance with Ontario Health & Safety Act and other relevant legislation.

In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to:

• Drive the corporate culture, personifying it in daily interactions with both guests and team members;
• Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
• Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.

Job Requirements

• Ability to handle high-pressure situations;
• Exercises good judgment and able to make quick, sound decisions;
• Pays attention to detail;
• Able to maintain confidentiality of hotel guest and hotel information;
• Commitment to guest satisfaction;
• Computer literate & MS Office proficient;
• Strong written and verbal communication skills;
• Able to work cohesively and responsibility as part of a small team;
• Previous hotel housekeeping experience;
• Excellent leadership, interpersonal, and communication skills;
• Previous housekeeping experience, preferably in a hotel environment;
• Organizational, planning skills and the ability to prioritize;
• Positive attitude is a must!
• Must be available to work flexible as required by management.

About Us

The hotel building was designed by world renowned architect Moshe Safdie, the postmodern limestone building was completed in 2003 to match its surrounding theatre establishments. Pantages Hotel is a boutique hotel with intimate surroundings in the heart of Canada’s Downtown, just steps away from the best shopping, dining and entertainment the city has to offer. Situated in the heart of one of Toronto’s most vibrant neighborhoods, this hotel offers unique rooms with alternative layouts, and different amenities. Floor-to-ceiling windows make a memorable and effortless experience for our travellers. Additionally, Stages Restaurant & Lounge delivers Canadian inspired local flavors and dishes among with a hand-crafted cocktail that’s been expertly shaken.

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at . The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

English

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

Sales Representative – B2B Cleaning Services

Location: Calgary, Alberta

Are you a driven B2B sales professional eager to make your mark in a growing industry? Do you thrive on building relationships and closing deals that make a real impact for your clients? If so, join our dynamic team and help us deliver exceptional cleaning solutions to businesses across Calgary.

About Us

We’re a rapidly expanding cleaning company dedicated to providing top-quality services to Calgary’s business community. Our focus is on excellence, reliability, and forging long-term partnerships with our clients. As we continue to grow, we’re looking for a motivated Sales Representative who shares our passion for service and success.

What You’ll Do

• Prospect & Generate Leads: Identify and engage potential clients through cold calling, networking, referrals, and research within the Calgary business landscape
• Consult & Present: Conduct on-site visits, deliver compelling presentations, and consult with decision-makers to understand and address their unique cleaning needs

• Customize & Close: Prepare tailored proposals and service agreements, negotiate contracts, and close deals to meet or exceed your sales targets

• Nurture Relationships: Maintain strong connections with existing clients, ensuring satisfaction and uncovering upselling opportunities for continued growth

• Stay Informed: Keep up-to-date with industry trends, competitors, and market shifts to provide valuable feedback and stay ahead of the curve

What We’re Looking For

• Minimum 2 years of B2B sales experience (service industry preferred)
• Demonstrated success in meeting or surpassing sales quotas

• Excellent communication, negotiation, and relationship-building skills

• Self-motivated, results-driven, and comfortable working independently

• Proficiency with CRM tools and MS Office Suite

• Valid driver’s license and reliable transportation for client meetings

Key Attributes:

• Hunter mentality: Proactive in seeking and securing new business
• Farmer mindset: Skilled at nurturing and expanding existing accounts

• Professional presence with outstanding presentation abilities

• Strong organizational skills to manage multiple accounts and priorities

Why Join Us?

• Competitive base salary with uncapped commission-your earning potential is in your hands.
• Comprehensive training on our services, sales process, and industry best practices.
• Clear path for career advancement in a rapidly growing company.
• Supportive, collaborative team culture that values innovation and initiative
• Opportunity to make a real impact on Calgary’s business community.

Ready to Elevate Your Sales Career?

If you’re passionate about B2B sales and excited to help Calgary businesses shine, we want to hear from you. Apply today with your resume and a brief cover letter highlighting your relevant experience and why you’re the perfect fit for this role.

Join us and be part of a company where your drive, expertise, and ambition are truly valued. Take the next step in your sales career-apply now!

We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team.

Job Description

The C Hotel by Carmens is a chic retreat located in Hamilton.  At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance and culinary excellence. The C Hotel by Carmens is part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.

If you have the desire to work on the as a Guest Services Agent in a boutique hotel and are looking to join a team of champions, we want to meet you.
 

AT THE C HOTEL OUR GUEST SERVICES AGENTS:

Represent the C Hotel by Carmens and drive our culture through daily interactions with our guests throughout all stages of their stay.

Have a passion for hospitality and ensure we exceed the expectations of every guest by providing personalized, courteous and professional customer service.

Are the first point of contact for our guests while working in a busy, vibrant and dynamic environment, on a supporting and energetic team.

This is the perfect opportunity for someone who is looking for a role in the hospitality industry and enjoys interacting with customers on a daily basis. We offer part-time opportunities during the day, afternoon, and overnight both mid-week and on weekends.  This is a great role for those who are looking to interact with guests and have a willingness to learn in a fast paced, exciting environment.
 

THE GUEST SERVICES AGENTS HAVE THE OPPORTUNITY TO:

• Provide a warm, engaging and personalized experience for our guests
• Respond to guest requests and inquiries in a timely manner
• Promote hotel amenities, rooms and other services available at the C Hotel; provide guests with information such as local attractions and directions as needed
• Learn the details and be familiar with the current available rooms, their location, layout and room rates
• Coordinate room status updates with Housekeeping and other departments to ensure up to date room availability
• Maintain inventories of room vacancies, reservations and room assignments
• Compile and check daily record sheets, guest accounts, receipts and vouchers
• Become familiar with the daily activities, events and meetings taking place within the C Hotel by Carmens
• Manage and resolve all guest complaints in a professional and courteous manner
• Process reservations delivered by telephone, mail, fax, central reservation systems, sales office and travel agents
• Participate in efficient pre-arrival, arrival, departure and overall experience for guests
• Present statements of charges to departing guests and receive payment; maintain cash float and security of keys
• Maintain a professional appearance and demeanor
• Exercise good judgment and demonstrate leadership abilities
• Drive positive change in the organization
• Other duties as assigned

GUEST SERVICES AGENT POSITION REQUIREMENTS:

• Friendly, professional and customer service focused
• Positive, outgoing and friendly team player
• Strong problem-solving abilities
• Excellent verbal and written communication skills
• Ability to build rapport quickly with guests
• Ability to work well under pressure in a fast-paced environment
• Smart Serve Certification required
• Intermediate level proficiency in Microsoft Suite required
• Flexible availability to work during the day, afternoon, weekends and night shifts
• Previous experience using a POS system an asset
• High School Diploma required, completion of college or university program in hospitality management is considered an asset
• Experience as a Guest Services Agent in a hotel environment an asset
• Experience using OPERA Cloud considered an asset

WHAT CAN WE OFFER?

• Great Place to Work Certified
• Competitive wage package
• Pay on demand
• Flexible work schedule
• Staff recognition, years of service rewards
• Group RRSP
• Hotel & Restaurant discounts
• Staff recognition
• Wellbeing programs
• Participation in staff events
• Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community

Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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English

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.