4,511 Hotel Services jobs in Canada

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

Salary:

ABOUT EVENTCONNECT

At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in-between.

EventConnect's head office is located in downtown London, Ontario Our workspace is open, fun, and is filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits
• Casual but energetic work environment made for todays workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided
• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work

ABOUT THE ROLE

At EventConnect, our clients are the focus of our teams each and every day. As a Customer Success Specialist, you are the first point of contact for our individual athletes and teams players. You will have the opportunity to leave the best first impression of their experience with our team, which is invaluable. Each day, you will work collaboratively with our team to support the athletes and players in their hotel block room reservations.

RESPONSIBILITIES

• Assist clients with questions about the overall platform by telephone,email &live chat

• Work with other internal teams to provide high-quality support while meeting service response time goals and maintaining a high customer satisfaction rating
• Continuously working to troubleshoot queries
• Complete any additional customer support responsibilities that assist in creating the best experience for our teams and athletes
• Support individual reservations within team blocks
• Monitor hotel compliance with rooming lists
• Completing, tracking and reporting support tickets through CRM system
• Data input

QUALIFICATIONS

• Must live in Canada to be eligible for this role.
• Ability to multitask and be agile in a fast-paced environment
• Ability to quickly identify and assess customer's needs to achieve satisfaction
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional and confident nature both on the phone and through email communications
• Strong problem solving skills and ability to collaborate with others
• Ability to gauge your client and adjust your approach
• Organized approach to completing your work to ensure clients and hotel relationships are strengthened
• Detail oriented and precise team player who enjoys working with others
• CRM experience
• A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
• Minimum of 1 year experience in tech support or customer service role
• Previous experience in hotel management or sales would be considered an asset
• Travel Industry Council of Ontario (TICO) certification is preferred. Applicants who do not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply, Only those selected for screening and an interview will be contacted.

Job Description

Salary:

ABOUT EVENTCONNECT

At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation,intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits
• Casual but energetic work environment made for todays workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided
• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work

ABOUT THE ROLE

At EventConnect, our clients are the focus of our teams each and every day. As a Customer Success Specialist, you are the first point of contact for our individual athletes and teams players. You will have the opportunity to leave the best first impression of their experience with our team, which is invaluable. Each day, you will work collaboratively with our team to support the athletes and players in their hotel block room reservations.

RESPONSIBILITIES

• Assist clients with questions about the overall platform by telephone,email &live chat

• Work with other internal teams to provide high-quality support while meeting service response time goals and maintaining a high customer satisfaction rating
• Continuously working to troubleshoot queries
• Complete any additional customer support responsibilities that assist in creating the best experience for our teams and athletes
• Support individual reservations within team blocks
• Monitor hotel compliance with rooming lists
• Completing, tracking and reporting support tickets through CRM system
• Data input

QUALIFICATIONS

• Ability to multitask and be agile in a fast-paced environment
• Ability to quickly identify and assess customers' needs to achieve satisfaction
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional and confident nature both on the phone and through email communications
• Strong problem solving skills and ability to collaborate with others
• Ability to gauge your client and adjust your approach
• Organized approach to completing your work to ensure clients and hotel relationships are strengthened
• Detail oriented and precise team player who enjoys working with others
• CRM experience
• A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
• Minimum of 1 year experience in tech support or customer service role
• Previous experience in hotel management or sales would be considered an asset
• Travel Industry Council of Ontario (TICO) certification is preferred. Applicants who do not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply. Only those selected for screening and an interview will be contacted.

A well-established full-service hotel is seeking a dynamic Guest Services Manager to lead its front office and guest services team. This is an exciting opportunity for a hospitality professional who thrives in a guest-facing, fast-paced environment and is passionate about creating memorable experiences. As a key member of the leadership team, the Guest Services Manager will oversee daily operations, ensure brand service standards are met, and support team development with a focus on performance, efficiency, and guest satisfaction. This role plays a vital part in coordinating across departments to deliver seamless service and will assist the General Manager with operational planning, strategy execution, and compliance. Ideal candidates will bring hands-on experience in branded hotel environments (such as Hilton), strong interpersonal and organizational skills, and a commitment to both service excellence and safety standards. If you’re a confident leader with a guest-first mindset and a drive to lead high-performing teams, this role offers the opportunity to make a meaningful impact. Salary range is $55K-60K.

Description

Guest Services Operations

• Oversee all daily front office activities, including front desk and guest relations functions.
• Lead, schedule, and support the guest services team to ensure seamless and warm guest interactions.
• Ensure smooth check-in/check-out procedures and resolve guest concerns promptly and professionally.
• Act as Manager on Duty when required, managing operations and guest experience across the property.
• Provide training and motivation to team members, reinforcing Hilton service standards of warmth, attentiveness, and accuracy.
• Monitor guest satisfaction metrics and implement service enhancement initiatives.
• Collaborate closely with housekeeping, maintenance, and food & beverage departments to deliver cohesive service.
• Personally manage VIPs, groups, and high-profile guests with discretion and attention to detail.
• Assist the General Manager with staffing, scheduling, budgeting, and policy compliance.
• Contribute to hotel-wide initiatives and prepare guest service and operations reports for leadership.

Health & Safety Leadership

• Conduct regular safety audits and implement corrective measures where needed.
• Train front office team on emergency procedures, sanitation standards, and incident protocols.
• Lead or support emergency drills and maintain up-to-date safety documentation.
• Serve on the hotel’s Safety Committee and promote a culture of safety and preparedness.

Requirements

• Prior experience with Hilton systems, brand standards, and service expectations strongly preferred.
• 2–3 years of supervisory or assistant management experience in front office or guest services.
• Demonstrated leadership and team-building skills within a mid-sized property (150–200 rooms).
• Proficient in hotel property management systems (preferably Hilton OnQ or PEP).
• Strong conflict resolution abilities and a guest-first mindset.
• Understanding of health and safety compliance and emergency response procedures.
• Flexibility to work evenings, weekends, and holidays as required.

This is a fantastic opportunity for a motivated hospitality professional who is ready to step into a leadership role and make a meaningful impact on guest satisfaction and operational success.

Corporate Culture

• Competitive salary based on experience
• Comprehensive benefits package including health and dental coverage
• Employee recognition programs and service awards
• Opportunities for career growth within a respected hotel brand
• Discounted stays at affiliated properties
• A supportive, team-oriented work environment focused on service excellence

Contact Katelyn Querin at or submit your resume in confidence below.

A well-established full-service hotel is seeking a dynamic Guest Services Manager to lead its front office and guest services team. This is an exciting opportunity for a hospitality professional who thrives in a guest-facing, fast-paced environment and is passionate about creating memorable experiences. As a key member of the leadership team, the Guest Services Manager will oversee daily operations, ensure brand service standards are met, and support team development with a focus on performance, efficiency, and guest satisfaction. This role plays a vital part in coordinating across departments to deliver seamless service and will assist the General Manager with operational planning, strategy execution, and compliance. Ideal candidates will bring hands-on experience in branded hotel environments (such as Hilton), strong interpersonal and organizational skills, and a commitment to both service excellence and safety standards. If you’re a confident leader with a guest-first mindset and a drive to lead high-performing teams, this role offers the opportunity to make a meaningful impact. Salary range is $55K-60K.

Description

Guest Services Operations

• Oversee all daily front office activities, including front desk and guest relations functions.
• Lead, schedule, and support the guest services team to ensure seamless and warm guest interactions.
• Ensure smooth check-in/check-out procedures and resolve guest concerns promptly and professionally.
• Act as Manager on Duty when required, managing operations and guest experience across the property.
• Provide training and motivation to team members, reinforcing Hilton service standards of warmth, attentiveness, and accuracy.
• Monitor guest satisfaction metrics and implement service enhancement initiatives.
• Collaborate closely with housekeeping, maintenance, and food & beverage departments to deliver cohesive service.
• Personally manage VIPs, groups, and high-profile guests with discretion and attention to detail.
• Assist the General Manager with staffing, scheduling, budgeting, and policy compliance.
• Contribute to hotel-wide initiatives and prepare guest service and operations reports for leadership.

Health & Safety Leadership

• Conduct regular safety audits and implement corrective measures where needed.
• Train front office team on emergency procedures, sanitation standards, and incident protocols.
• Lead or support emergency drills and maintain up-to-date safety documentation.
• Serve on the hotel’s Safety Committee and promote a culture of safety and preparedness.

Requirements

• Prior experience with Hilton systems, brand standards, and service expectations strongly preferred.
• 2–3 years of supervisory or assistant management experience in front office or guest services.
• Demonstrated leadership and team-building skills within a mid-sized property (150–200 rooms).
• Proficient in hotel property management systems (preferably Hilton OnQ or PEP).
• Strong conflict resolution abilities and a guest-first mindset.
• Understanding of health and safety compliance and emergency response procedures.
• Flexibility to work evenings, weekends, and holidays as required.

This is a fantastic opportunity for a motivated hospitality professional who is ready to step into a leadership role and make a meaningful impact on guest satisfaction and operational success.

Corporate Culture

• Competitive salary based on experience
• Comprehensive benefits package including health and dental coverage
• Employee recognition programs and service awards
• Opportunities for career growth within a respected hotel brand
• Discounted stays at affiliated properties
• A supportive, team-oriented work environment focused on service excellence

Contact Katelyn Querin at or submit your resume in confidence below.

A well-established full-service hotel is seeking a dynamic Guest Services Manager to lead its front office and guest services team. This is an exciting opportunity for a hospitality professional who thrives in a guest-facing, fast-paced environment and is passionate about creating memorable experiences. As a key member of the leadership team, the Guest Services Manager will oversee daily operations, ensure brand service standards are met, and support team development with a focus on performance, efficiency, and guest satisfaction. This role plays a vital part in coordinating across departments to deliver seamless service and will assist the General Manager with operational planning, strategy execution, and compliance. Ideal candidates will bring hands-on experience in branded hotel environments (such as Hilton), strong interpersonal and organizational skills, and a commitment to both service excellence and safety standards. If you’re a confident leader with a guest-first mindset and a drive to lead high-performing teams, this role offers the opportunity to make a meaningful impact. Salary range is $55K-60K.

Description

Guest Services Operations

• Oversee all daily front office activities, including front desk and guest relations functions.
• Lead, schedule, and support the guest services team to ensure seamless and warm guest interactions.
• Ensure smooth check-in/check-out procedures and resolve guest concerns promptly and professionally.
• Act as Manager on Duty when required, managing operations and guest experience across the property.
• Provide training and motivation to team members, reinforcing Hilton service standards of warmth, attentiveness, and accuracy.
• Monitor guest satisfaction metrics and implement service enhancement initiatives.
• Collaborate closely with housekeeping, maintenance, and food & beverage departments to deliver cohesive service.
• Personally manage VIPs, groups, and high-profile guests with discretion and attention to detail.
• Assist the General Manager with staffing, scheduling, budgeting, and policy compliance.
• Contribute to hotel-wide initiatives and prepare guest service and operations reports for leadership.

Health & Safety Leadership

• Conduct regular safety audits and implement corrective measures where needed.
• Train front office team on emergency procedures, sanitation standards, and incident protocols.
• Lead or support emergency drills and maintain up-to-date safety documentation.
• Serve on the hotel’s Safety Committee and promote a culture of safety and preparedness.

Requirements

• Prior experience with Hilton systems, brand standards, and service expectations strongly preferred.
• 2–3 years of supervisory or assistant management experience in front office or guest services.
• Demonstrated leadership and team-building skills within a mid-sized property (150–200 rooms).
• Proficient in hotel property management systems (preferably Hilton OnQ or PEP).
• Strong conflict resolution abilities and a guest-first mindset.
• Understanding of health and safety compliance and emergency response procedures.
• Flexibility to work evenings, weekends, and holidays as required.

This is a fantastic opportunity for a motivated hospitality professional who is ready to step into a leadership role and make a meaningful impact on guest satisfaction and operational success.

Corporate Culture

• Competitive salary based on experience
• Comprehensive benefits package including health and dental coverage
• Employee recognition programs and service awards
• Opportunities for career growth within a respected hotel brand
• Discounted stays at affiliated properties
• A supportive, team-oriented work environment focused on service excellence

Contact Katelyn Querin at or submit your resume in confidence below.

A well-established full-service hotel is seeking a dynamic Guest Services Manager to lead its front office and guest services team. This is an exciting opportunity for a hospitality professional who thrives in a guest-facing, fast-paced environment and is passionate about creating memorable experiences. As a key member of the leadership team, the Guest Services Manager will oversee daily operations, ensure brand service standards are met, and support team development with a focus on performance, efficiency, and guest satisfaction. This role plays a vital part in coordinating across departments to deliver seamless service and will assist the General Manager with operational planning, strategy execution, and compliance. Ideal candidates will bring hands-on experience in branded hotel environments (such as Hilton), strong interpersonal and organizational skills, and a commitment to both service excellence and safety standards. If you’re a confident leader with a guest-first mindset and a drive to lead high-performing teams, this role offers the opportunity to make a meaningful impact. Salary range is $55K-60K.

Description

Guest Services Operations

• Oversee all daily front office activities, including front desk and guest relations functions.
• Lead, schedule, and support the guest services team to ensure seamless and warm guest interactions.
• Ensure smooth check-in/check-out procedures and resolve guest concerns promptly and professionally.
• Act as Manager on Duty when required, managing operations and guest experience across the property.
• Provide training and motivation to team members, reinforcing Hilton service standards of warmth, attentiveness, and accuracy.
• Monitor guest satisfaction metrics and implement service enhancement initiatives.
• Collaborate closely with housekeeping, maintenance, and food & beverage departments to deliver cohesive service.
• Personally manage VIPs, groups, and high-profile guests with discretion and attention to detail.
• Assist the General Manager with staffing, scheduling, budgeting, and policy compliance.
• Contribute to hotel-wide initiatives and prepare guest service and operations reports for leadership.

Health & Safety Leadership

• Conduct regular safety audits and implement corrective measures where needed.
• Train front office team on emergency procedures, sanitation standards, and incident protocols.
• Lead or support emergency drills and maintain up-to-date safety documentation.
• Serve on the hotel’s Safety Committee and promote a culture of safety and preparedness.

Requirements

• Prior experience with Hilton systems, brand standards, and service expectations strongly preferred.
• 2–3 years of supervisory or assistant management experience in front office or guest services.
• Demonstrated leadership and team-building skills within a mid-sized property (150–200 rooms).
• Proficient in hotel property management systems (preferably Hilton OnQ or PEP).
• Strong conflict resolution abilities and a guest-first mindset.
• Understanding of health and safety compliance and emergency response procedures.
• Flexibility to work evenings, weekends, and holidays as required.

This is a fantastic opportunity for a motivated hospitality professional who is ready to step into a leadership role and make a meaningful impact on guest satisfaction and operational success.

Corporate Culture

• Competitive salary based on experience
• Comprehensive benefits package including health and dental coverage
• Employee recognition programs and service awards
• Opportunities for career growth within a respected hotel brand
• Discounted stays at affiliated properties
• A supportive, team-oriented work environment focused on service excellence

Contact Katelyn Querin at or submit your resume in confidence below.

Job Description

Salary:

ABOUT EVENTCONNECT

At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in-between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and is filled with productive energy. We value teamwork, integrity, innovation, professionalism, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits
• Casual but energetic work environment made for todays workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided
• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work

ABOUT THE ROLE

At EventConnect, our clients are the focus of our teams each and every day. As aCustomer Success Specialist, you are the first point of contact for our individual athletes and team players. You will have the opportunity to leave the best first impression of their experience with our team which is invaluable. Each day, you will work collaboratively with our team to support the athletes and players in their hotel block room reservations.

RESPONSIBILITIES

• Assist clients with questions about the overall platform by telephone, email & live chat

• Work with other internal teams to provide high-quality support while meeting service response time goals and maintaining a high customer satisfaction rating
• Continuously working to troubleshoot queries
• Complete any additional customer support responsibilities that assist in creating the best experience for our teams and athletes
• Support individual reservations within team blocks
• Monitor hotel compliance with rooming lists
• Completing, tracking and reporting support tickets through CRM system
• Data input

QUALIFICATIONS

• Ability to multitask and be agile in a fast-paced environment
• Ability to quickly identify and assess customers' needs to achieve satisfaction
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional and confident nature both on the phone and through email communications
• Strong problem solving skills and ability to collaborate with others
• Ability to gauge your client and adjust your approach
• Organized approach to completing your work to ensure clients and hotel relationships are strengthened
• Detail oriented and precise team player who enjoys working with others
• CRM experience
• A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
• Minimum of 1 year experience in tech support or customer service role
• Previous experience in hotel management or sales would be considered an asset
• Travel Industry Council of Ontario (TICO) certification is preferred. Applicants that doe not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply, Only those selected for screening and an interview will be contacted.

Job Description

JOB DESCRIPTION

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

• Flexible schedules
• Very competitive earnings
• Staff pizzas
• Career growth opportunities

Domino's is an equal opportunity employer.

• Previous Domino's experience, or experience making pizzas is beneficial
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene
• Must speak English
• Must have SIN and be legally permitted to work in Canada
• Must be able to work at least two of Friday, Saturday and Sunday shifts
• Food handling certification is preferred

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!