95 Hotel Trainee jobs in Canada

Job Description

Salary:

ABOUT EVENTCONNECT

At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation,intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits
• Casual but energetic work environment made for todays workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided
• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work

ABOUT THE ROLE

At EventConnect, our clients are the focus of our teams each and every day. As a Customer Success Specialist, you are the first point of contact for our individual athletes and teams players. You will have the opportunity to leave the best first impression of their experience with our team, which is invaluable. Each day, you will work collaboratively with our team to support the athletes and players in their hotel block room reservations.

RESPONSIBILITIES

• Assist clients with questions about the overall platform by telephone,email &live chat

• Work with other internal teams to provide high-quality support while meeting service response time goals and maintaining a high customer satisfaction rating
• Continuously working to troubleshoot queries
• Complete any additional customer support responsibilities that assist in creating the best experience for our teams and athletes
• Support individual reservations within team blocks
• Monitor hotel compliance with rooming lists
• Completing, tracking and reporting support tickets through CRM system
• Data input

QUALIFICATIONS

• Ability to multitask and be agile in a fast-paced environment
• Ability to quickly identify and assess customers' needs to achieve satisfaction
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional and confident nature both on the phone and through email communications
• Strong problem solving skills and ability to collaborate with others
• Ability to gauge your client and adjust your approach
• Organized approach to completing your work to ensure clients and hotel relationships are strengthened
• Detail oriented and precise team player who enjoys working with others
• CRM experience
• A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
• Minimum of 1 year experience in tech support or customer service role
• Previous experience in hotel management or sales would be considered an asset
• Travel Industry Council of Ontario (TICO) certification is preferred. Applicants who do not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply. Only those selected for screening and an interview will be contacted.

Job Description

Salary:

Under the direction of the Security Manager, the Hotel Security Associate is responsible for providing a safe and secure environment for associates, guests and patrons of the Red Deer Resort & Casino. The Hotel Security Associate must be detail-oriented and thorough in report writing, which will ensure that any issues are addressed and corrected immediately. The day-to-day of a Hotel Security Associate can range from dealing with small guest annoyances to dealing with urgent, hotel-wide emergencies.

Essential Duties and Responsibilities

• Ensure the safety of the hotel, guests, and associates.
• Research and report any incidents in accordance with the standards of the hotel.
• Perform interior and exterior patrols of hotel property and be a visible security prescience while on duty.
• Escorting guests where necessary (e.g., if they are intoxicated and need to go to their room or if they are lost)
• Responding to calls when colleagues need assistance
• Participation and compliance with mandated Hotel and OH&S policies and procedures.
• Greet and communicate with Hotel Associates and guests in a positive and respectful manner.
• Follow Health and Safety practices at all times.
• Performs other duties as required

Education, Qualification and Requirements

• Minimum of 2 (two) years of customer service experience preferred.
• Minimum of 2 (two) years of security experience is preferred
• Certification or completion of courses dealing with De-Escalation of Situations and other relevant courses
• ProServe and Protect Certification.
• Certification in First Aid Level C with AED is preferred
• A high level of responsibility and ability to work well independently with minimal supervision;
• Ability to be a team player who possesses excellent interpersonal and leadership skills;
• Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions as required;
• Commitment to provide excellent service and exceed guests experiences;
• Professional grooming and presentation;
• Proven and effective communication skills, both written and oral;
• Must be fluent in English, both written and oral;
• Required to provide an updated and satisfactory Police Information Check and Drivers Abstract;
• Experience in all aspects of customer service
• Guest oriented with a sincere, helpful, caring and friendly personality;
• Must be fluent in English, both written and oral.

Work Environment

• Walking for long periods of time to cover extended distances throughout the hotel;
• Performing repetitive work;
• Frequently lifts and or carries up to twenty-five (25) pounds;
• Occasionally lifts and or carries up to fifty (50) pounds;
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills;
• Ability to reach hands and arms in any direction and kneel, bend at the waist and repeatedly stooping;
• Work environment is primarily inside, with the occasional requirement to walk the outside premises of the hotel.
• Exposure to varying temperatures, hot to cold, dust, loud noises, and irate guests;
• Flooring can be concrete, tile, carpet, cement or gravel when walking outside.

Hours of Work

• The hours of work for this position will vary depending on operational requirements but will include early morning, evening and late night, nightshift, as well as weekends and holidays.

The Red Deer Resort & Casino is an equal opportunity employer and encourages individuals interested in this position to submit your resume. Please ensure the name of the position is included in the subject line.All applicants must be legally entitled to work in Canada. The successful candidate will be subject to criminal record checks and/or other background checks. This position will remain open until a suitable candidate is found.We appreciate and consider all applications; however, only candidates selected for interviews will be contacted.

Job Description

Salary:

ABOUT EVENTCONNECT

At EventConnect, weve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in-between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and is filled with productive energy. We value teamwork, integrity, innovation, professionalism, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

EVENTCONNECT OFFERS

• Competitive salary and benefits
• Casual but energetic work environment made for todays workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided
• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work

ABOUT THE ROLE

At EventConnect, our clients are the focus of our teams each and every day. As aCustomer Success Specialist, you are the first point of contact for our individual athletes and team players. You will have the opportunity to leave the best first impression of their experience with our team which is invaluable. Each day, you will work collaboratively with our team to support the athletes and players in their hotel block room reservations.

RESPONSIBILITIES

• Assist clients with questions about the overall platform by telephone, email & live chat

• Work with other internal teams to provide high-quality support while meeting service response time goals and maintaining a high customer satisfaction rating
• Continuously working to troubleshoot queries
• Complete any additional customer support responsibilities that assist in creating the best experience for our teams and athletes
• Support individual reservations within team blocks
• Monitor hotel compliance with rooming lists
• Completing, tracking and reporting support tickets through CRM system
• Data input

QUALIFICATIONS

• Ability to multitask and be agile in a fast-paced environment
• Ability to quickly identify and assess customers' needs to achieve satisfaction
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional and confident nature both on the phone and through email communications
• Strong problem solving skills and ability to collaborate with others
• Ability to gauge your client and adjust your approach
• Organized approach to completing your work to ensure clients and hotel relationships are strengthened
• Detail oriented and precise team player who enjoys working with others
• CRM experience
• A University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred
• Minimum of 1 year experience in tech support or customer service role
• Previous experience in hotel management or sales would be considered an asset
• Travel Industry Council of Ontario (TICO) certification is preferred. Applicants that doe not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.

We thank all candidates who apply, Only those selected for screening and an interview will be contacted.

Pinnacle International is one of Canada's leading builders of luxurious condominium residences, hotels and commercial buildings which include developments throughout North America. Pinnacle owns and operates hotels and restaurants throughout the Greater Vancouver and Whistler area.

We are now seeking an experienced General Manager to oversee the Whistler Pinnacle Hotel located in the heart of the Whistler Village. The Whistler Pinnacle Hotel has 84 guest rooms and suites.

This individual will be responsible for all aspects of the operations with a focus on sales and marketing.

Responsibilities:

- Maximize revenue, planning and adjusting for varied market conditions.

- Develop and monitor strategic industry and community relationships.

- Promote and market the hotel through all channels in the hospitality industry.

- Establish a rate strategy for transient, group and tour business.

- Manage the day-to-day operations including hiring, scheduling, cleanliness, maintenance, etc.

- Ensure superior guest service and quality standards are delivered consistently.

- Train and lead a professional and effective hotel team.

- Oversee operational and capital plans that support the overall object of ownership.

Requirements:

- Minimum 5 years work experience as GM or Executive level position in reputable hotels with 60+ rooms.

- Strong understanding of hotel systems, procedures and revenue management.

- Currently living in Whistler or Vancouver area.

- Prior brand experience an asset.

- Excellent supervising abilities to lead a diverse team.

Job Description

The Arlington Hotel is a boutique, historic hotel in the heart of Paris, Ontario. With decades of celebration, indulgence, and retreats from the everyday, the Arlington Hotel’s lasting memories create the perfect setting for the next great story. The Arlington Hotel is a part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.

This is the perfect opportunity for someone who is looking for a challenging role as well as the perfect opportunity to gain experience in a professional kitchen environment. 

AT THE ARLINGTON HOTEL OUR STEWARDS:

Play a vital role and make a direct contribution to the efficiency of the kitchen and help the venue operate successfully through completion of job duties.

Gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to achieve results.

Are part of a team that values community and innovation while driving the Carmens Group culture contributing to the creation of extraordinary memories for our guests.

Uphold appearance standards and sanitization of the kitchen.

This is the perfect opportunity for someone who is looking to develop and grow an exciting career in the culinary industry.  We offer part time opportunities during evenings, both mid-week and weekends. We are flexible in our approach to scheduling, and this is a great role for those who are looking to balance other work and/or school commitments in a fast paced, exciting environment.  

OUR STEWARDS HAVE THE OPPORTUNITY TO:

• Clean and wash dishes, kitchen tools, food preparation equipment and utensils utilizing an industrial dishwasher; cleaning items by hand when necessary
• Ensure job duties are completed in a timely manner, using appropriate techniques, proper cleaning, sanitizing and drying
• Ensure all glassware, dishes, flatware, and kitchen tools are organized and replaced in their proper location
• Sweeping and mopping kitchen floors, wiping down surfaces and walls
• Maintain kitchen work areas and equipment in neat, clean and orderly conditions at all times
• Communicating low levels of related product or broken/damaged product and equipment immediately to the Executive Chef
• Complies with established sanitation and health standards, following Health and Safety guidelines
• Take direction from the Executive Chef and Sous Chef
• Communicate with the kitchen team
• Make a difference in the lives of each and every one of our members and guests by directly contributing their extraordinary memories
• Exercise good judgment and demonstrate leadership abilities
• Drive positive change in the organization
• Perform other duties as needed

• Positive, outgoing and friendly team player
• Ability to work well under pressure in a fast-paced environment
• Reliable transportation an asset
• Ability to work independently and part of a team with minimal supervision
• Adaptable to changes in workflow or requirements
• Previous cleaning/dishwashing experience an asset
• Ability to stand for long periods of time and lift up to 50lbs
• Flexible availability required, including availability to work closing shifts 

• Great Place to Work Certified 
• Competitive wage package
• Gratuity program
• Pay on demand
• Flexible work schedule
• Staff recognition, years of service rewards
• Hotel discounts worldwide
• Restaurant discounts
• Wellbeing programs
• Participation in staff events
• Opportunities for growth and a chance to be play a role in our vision to continue to be innovators and industry champions within the Hamilton hospitality community

Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

Powered by JazzHR

TsznuMVchp

Job Description

Hotel General Manager - Etobicoke

Our hotel features over 400 rooms, complemented by a range of exceptional amenities designed to enhance your stay. Our Hotel Group combines comfort and sophistication, offering exceptional accommodations for business and leisure travelers. With prime locations, modern amenities, guests enjoy unparalleled experiences tailored to their needs. Our group prioritizes sustainability, community engagement, and rewards through a dedicated loyalty program.

If you are a seasoned leader with a passion for delivering unforgettable guest experiences and driving operational excellence? If you’re ready to lead, inspire, and take on new challenges, this is your chance to make a meaningful impact while working with a talented team in a vibrant hospitality environment.

Key Responsibilities

• Oversee daily hotel operations. Plan work, set goals, assign tasks, and ensure compliance with policies. Handle salary, disciplinary actions, and staffing issues per company rules. Report major issues to regional or corporate management.
• Meet or exceed Gross Operating Profit (GOP) and flow-through targets. Maximize room revenue and achieve Revenue Growth Index (RGI) and Revenue Per Available Room goals. Plan for market changes.
• Develop and monitor financial, operational, sales, and marketing plans to meet corporate objectives. Control labor and expenses. Address departmental issues with well-written commentary.
• Create and execute Capital Expenditure Plans to enhance company assets and build brand loyalty.
• Maintain high guest satisfaction scores by resolving complaints effectively and offering service recovery. Implement superior VIP services to exceed guest expectations.
• Meet food and beverage profit and revenue goals by optimizing banquet/outlet usage and managing costs. Adhere to brand standards.
• Achieve satisfactory results on audits and self-assessments.
• Manage receivables to minimize bad debt.
• Ensure product quality standards for cleanliness, maintenance, and appearance. Implement preventative maintenance programs to protect hotel assets. Achieve productivity and quality goals.
• Promote employee participation in the Employee Satisfaction Pulse Survey (ESPS) and meet ESPS goals. Develop programs to foster a positive work environment, such as employee recognition and harassment-free training.
• Set performance goals, provide feedback, and create succession plans to ensure future bench strength. Ensure staff training and proper tools are in place for job success.
• Maintain a safe environment for guests, staff, and assets. Meet Worker’s Compensation and safety compliance goals.
• Comply with all standards and inspections.
• Build relationships with key local community contacts to maintain a visible presence.
• Foster teamwork and quality service through communication and coordination with all departments, regional contacts, and corporate offices.

Qualifications

• A bachelor’s degree in Hotel Administration, Business, or a related field is preferred but equivalent experience will also be considered.
• 5-10 years of progressive leadership experience in full-service operations with over 300 keys
• Experience with a Unionized Environment
• A proven track record of success in financial management, team development, and driving guest satisfaction.
• Excellent communication and leadership skills to motivate teams and maintain positive guest relations.
• Strong analytical and problem-solving abilities to adapt and maintain operational excellence in a fast-paced environment.

What We Offer

• Base Compensation 150-160K
• Bonus Program
• RRSP
• An exceptional, collaborative work environment that supports personal and professional growth.
• Competitive salary and bonus structure aligned with your skills and experience.
• Opportunities to make a lasting impact on a leading hospitality brand, shaping the guest experience and the property’s success.
• Access to resources and training to support your ongoing development and leadership growth.

Apply Now

Take the next step in your hospitality career and join a team that values collaboration, innovation, and dedication to excellence.

Send your resume today to

Job Description

Do you love to clean? All levels of janitorial, room attendant and housekeeping positions needed for an immediate start, position to last through winter. Mobilize Jobs is looking for hotel and resort team members at all levels. Our properties follow all WHO safety protocols and our locations are in Canada's great outdoors.

Hiring now for hotel staff (with housing) who are committed to providing a special experience for our valued guests. Working with a supportive team, in a busy and dynamic environment, the ideal candidate will demonstrate efficiency and time management, be detail oriented, have great communication skills and helpfully tend to guest rooms. We provide full training and a competitive wage.

Responsibilities and Duties:

Follow regular cleaning and maintenance schedules,

Wipe and sanitize windows, walls, doors and fixtures

Thoroughly wash and sanitize room showers, toilets, mirrors and sinks

Vacuum carpets and clean hard floors (e.g., linoleum, tile etc.) using the appropriate product

Regularly replace and restock room amenities, including towels, soaps and shampoos

Remove all used bed linens and replace with a fresh set of linens

Regularly check if room lighting and appliances are in working order

Complying with work safety practices and ensuring that all rooms attended are up to

organizational health and safety standards along with federal, provincial and local safety standards

Other related duties as required

HOW OUR PROGRAM WORKS:

Full-time, paid work.

There are no fees for job seekers.

This position will last for 6 months.

you want to stay on after your deployment, that option exists!

STAFF ACCOMMODATIONS

Staff accommodations available for all Mobilize staff

Mobilizers are responsible for relocation and housing cost

The program works in groups of employees, so if you have friends you would like to live and travel with, make sure you apply together!

ELIGIBILITY:

Customer service or hospitality experience is an asset but not a requirement.

Must be 18 and be legally able to work in Canada.

Provide a clear police record.

A sense of adventure!

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The primary role of this position is to provide an extraordinary vacation experience for our Owners and Guests by maintaining our Legends, First Tracks, and Evolution properties to a five-star standard and by providing extraordinary guest service.

Job Specifications:

• Starting Wage: $23.00/hr - $25.00/hr
• Employment Type: Year Round
• Shift Type: Full Time
• Housing Availability: No
• Other Specifics: Hotel Maintenance

Job Responsibilities

• Embrace Lodging Ovation’s Leadership Best Practices and Mission to ensure an extraordinary vacation experience for Owners and Guests.
• Adhere to all workplace health and safety procedures and policies. Notify supervisor or management of all unsafe conditions and practices.
• Respond to guest concerns and service requests.
• Respond to all emergencies particularly noise complaints and pool poachers
• Ensuring the safety of our guests and owners by performing routine nighttime building walk-throughs and common area lock/unlock patrols.
• Maintaining guest units to a five-star standard.
• Wood furniture re-finishing, staining, drywall repair and painting.
• Performing daily pool and hot tub chemical testing, balancing, cleaning and repair.
• Diagnosing and repairing appliances and electronic equipment, including kitchen appliances, control boards, and similar equipment.
• HVAC systems operation and maintenance with a focus on recognizing problems and defects early to avoid downtime in our 24/7 high-availability environment.
• Electrical equipment diagnosis and repair on 120-, 208-, and 347-volt systems.
• Organizing and executing various projects in a timely and efficient manner.
• Assisting other departments as needs and business levels dictate.
• Keeping all work areas clean and organized. Reporting all missing tools and required supplies to a supervisor or ordering directly when authorized.
• Maintain accurate records of all work performed, outstanding tasks, and noted deficiencies.

Job Requirements

• A high level of integrity is mandatory.
• Post-secondary trade skill training, trade license or similar work experience is strongly preferred.
• A demonstrated history of safe work practices is required.
• Previous safety training related to working at heights, electrical low voltage (<600V), boiler system safety, WHIMIS and OFA level 1 is preferred.
• High level of written and verbal communication skills required
• Mature, positive attitude.
• An eye for details.
• Organizational skills preferred.
• Ability to work alone is required.
• Ability to work without direct supervision is required.
• Some experience with pool water chemistry is an asset.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 508436
Reference Date: 06/21/2025
Job Code Function: Engineering Services