64 Hotels jobs in Canada

Job Description

Lark Hospitality is seeking a strategic Paid Media Manager to lead our digital advertising across our national portfolio of boutique hotels. As the primary liaison between our agency partners and internal teams, you'll own the planning, execution, and optimization of all paid media campaigns while translating performance data into actionable insights for property managers and owners.

Location: REMOTE (occasional team meetings in Downtown Vancouver)

Salary: C$75,000 - C$5,000

Reports to: Marketing Director

Travel: Occasional travel to properties or for meetings in the United States 

C$ 5,000 - C 95,000 yearly

Strategic Leadership

• Develop and execute comprehensive paid media strategies across Google Ads, Google Hotel Ads, Meta, and other relevant paid advertising channels
• Work with the revenue team to optimize hospitality metasearch platforms and campaigns on Google, TripAdvisor, Trivago, Kayak, and other emerging platforms specific to boutique hotels
• Manage quarterly campaign calendar that synchronizes sales, promotions, holidays, destination, event, and destination-specific content themes with ad distribution

Agency & Partner Management

• Direct and manage relationships with paid media agencies, providing strategic guidance and holding them to performance expectations
• Lead creative briefings with internal teams and external partners for ad copy, visuals, target behavioral and interest segments, geo/device/demographic targeting, and landing pages
• Serve as the primary point of contact for all internal teams, agencies, and paid media partners

Performance & Revenue Impact

• Generate detailed reports with revenue attribution, ROAS analysis, and incremental lift measurement
• Present quarterly performance reviews to property managers and ownership groups
• Collaborate with revenue management teams to align campaigns with pricing strategies and inventory
• Execute A/B testing protocols for ad creative, landing pages, and targeting optimization

Owner Communication

• Translate complex digital marketing metrics into clear business impact summaries
• Present data-driven insights on market positioning and competitive performance
• Provide strategic recommendations for budget allocation and campaign adjustments

Requirements

• Proven expertise with hotel-specific applications of digital marketing: Google Ads, metasearch management, OTA advertising, etc
• Agency management experience directing external specialists and ensuring performance accountability
• Demonstrable proficiency in Google Analytics 4 and Google Tag Manager implementation, setup, and troubleshooting 
• Understanding of hotel revenue management, demand patterns, and booking behavior
• Experience with hotel property management systems and channel manager integrations (preferred)
• Data-driven with strong attribution, analysis, and optimization abilities
• Creative problem-solving across diverse markets
• Experience with design tools (Canva, Photoshop, Animoto)
• Exceptional presentation and communication skills

Education & Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Hospitality Management, or equivalent experience to a 4-year degree
• Expert in Google Ads and Google Analytics 4 (certification preferred)
• 3-5 years in hotel/hospitality digital marketing with a focus on paid media and direct bookings
• Must be legally authorized to work in your country of residence

Lark is a leading, Michelin Key award-winning operator of boutique hotels under 150 keys in North America. Lark combines a tech-forward ethos, hands-on development expertise, and people-first culture to maximize profitability for small to mid-sized hotels. Our portfolio of approximately 75 spirited properties delivers compelling guest experiences through distinctive branding, local storytelling, and thoughtful, place-based design. Lark’s branded hotel collections include its signature Lark Hotels, Bluebird by Lark, Blind Tiger Guest Houses, AWOL, and Life House. The group also manages independent hotels across a diverse range of markets. For additional information about Lark, visit larkhospitality.com.

English

• or equivalent experience

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

Exciting Opportunity: Join our Team at Tommy Gun's Calgary!

Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager . We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors.

Position: Guest Services Manager

Work Term: Full-time

Location: Beacon Hill - Calgary

Wage: starting at $18 per hour, PLUS Manager's bonus.

Benefits

• Clean, safe, and positive work environment
• Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
• Opportunities for growth and career advancement
• Enjoy a staff discount on our large product selection
• Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Who We Are:

At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's:

Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!

Job Description

The successful candidate will play a highly visible and important role in ensuring the delivery of an exceptional guest experience. This position involves adeptly addressing and resolving guest issues while maintaining a proactive approach. Offering individualized attention, taking personal ownership, and fostering teamwork are key components in delivering outstanding guest service.

Responsibilities:

• Offer individualized focus, assume personal accountability, and collaborate effectively to deliver exceptional guest service.
• Attentively listen, identify solutions, and ensure resolution when addressing guest concerns.
• Handle incoming customer reservations and process them efficiently.
• Constantly assess and adapt current practices to perform a task better, faster, or more efficiently.
• Ensure precision, comprehensiveness, and adherence to the utmost quality standards in all tasks.
• All other duties as assigned.

Qualifications:

• Experience in delivering superior customer service and interaction, managing customer complaints and input with a professional and empathetic approach.
• A positive attitude and strong work ethic.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Our benefits to support your success:

• Employee Canadvantage Rewards Program.
• Employee Discounts, including meal, room rates, and more!
• Educational “Scholarships” and financial assistance.
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more!

About Canad Inns:

Canad Inns is Manitoba’s premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.

Job Description

Does skiing, snowboarding, snowshoeing or fat biking sound interesting to you? You can do all this and more in your free time as a part of our Guest Services department. We are seeking to recruit a diverse team with varying time commitments. We can offer full-time or part-time shifts with seasonal or long-term employment and varied benefits. If this sounds like a great workplace, fill out an application today to work, live and play where you belong.

Compensation Information: $19.00 per hour

Physical Requirement: Light; work activities involve handling loads up to 10 kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

This role is eligible for an incentive for successful applicants to receive $1 per hour worked based on completion of a full winter season contract. Conditions apply to this incentive and will be shared during the interview and onboarding.

Skills you bring with you:

• Proficient spoken English, with excellent verbal and written communication skills.
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
• A reliable and punctual team player.
• Highly developed guest relations skills with the ability to assess customer needs and confidently upsell products.
• Self-motivated, dependable, and organized, with the ability to work independently and responsibly.
• Organized and able to manage multiple tasks while meeting deadlines and working under pressure.
• Familiarity with the local resort and regional area, or a willingness to actively learn and share that knowledge.

Primary Responsibilities:

• Facilitate the daily operation of the Guest Services desks across the Resort, including the Call Centre, East Village Centre, and Ticket Windows.
• Act as the main point of contact for guests, providing accurate resort information and assisting with the sales of Alpine/Nordic lift tickets, season passes, and Nordic rentals.
• Perform basic maintenance and upkeep of Nordic rental equipment.
• Deliver exceptional customer service through all communication channels, consistently aiming to exceed expectations.
• Interact with guests in a professional, efficient, courteous, and friendly manner at all times.
• Accurately use the RTP POS system for sales transactions, securely manage cash, and balance/sales to system reports.
• Maintain a proactive and organized approach to daily tasks and guest interactions.
• Monitor the Guest Services Online Chatbot and assist guests directly when needed.
• Always follow company policies and procedures.
• Provide support to other areas within the Guest Services department when requested.
• Maintain cleanliness and organization of the Guest Services office and individual workstations.
• Perform additional duties when requested.

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

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