47 Housekeeping Manager jobs in Canada
Housekeeping Manager
Posted today
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Job Description
GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.
The Housekeeping Manager has operational accountability for their assigned account; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or exceeded.
Shift Available
Variable (Day shift- varies across 7 day week)
Essential Duties:
- Manage and train the work of the Housekeeping staff in the building.
- Designate shift and area work assignments.
- Respond quickly and appropriately to all client concerns or complaints; take full responsibility to ensure the client receives closure on all issues and inquiries.
- Onboard and set-up training for all new employees (including hands-on training; job shadowing; etc.)
- Train by example: perform the duties of a Housekeeper while new employees shadow you.
- Manage any employee relations or performance issues quickly and appropriately, Document and report to management or HR.
- Identify and communicate the need for any special project work to management
- Perform routine room inspections.
- Review employee timekeeping to ensure compliance with timekeeping rule and complete payroll documents to ensure all employee time is paid correctly.
- Maintain cleaning supplies inventory.
- Respond to calls whenever needed.
- Enforce all safety policies and procedures; immediately report and investigate accidents.
- Complete training courses as required.
Qualifications:
- Minimum 2 years progressively increasing management experience in the janitorial industry required.
- Experience managing housekeeping in a Hospitality setting highly preferred .
- Ability to meet deadlines and make sound decisions in stressful situations.
- Strong customer service skills
- Excellent attention to detail
- Excellent verbal and written communication skills
- Strong organizational skills
- Able to multi-task
- Experience with MS Office (Word, Excel, Outlook) preferred
- Ability to show judgment and to work independently.
- High integrity and discretion required
GDI, Inc. is an Equal Opportunity Employer.
Housekeeping Manager
Posted today
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Job Description
Salary:
Housekeeping Manager
Position Information
Primary Location: On MV Isabelle X/ Saga-Company Vessels alongside Squamish, BC
Employee Status: Rotational
No. of Vacancy: 4
Company Operating Name: Bridgemans Crew Management Ltd.
Business Address: 2512 Yukon St, Vancouver, BC V5Y 0H2.
Terms of Employment: Rotational schedule for three years with the possibility of extension
Language of Work: English
Wages/ Salary: $CAD hourly 21.00 to 27.00/-
Benefits Package offered: Vessel Protection and Indemnity Insurance
Contact Information:
The Company
Bridgemans Services Group LP (Bridgemans Crew Management Ltd.)provides flexible, full-service vessels for industrial workforce accommodation, logistics and ferry service at any location throughout the world. BSG customizes services to the exact needs and locations of clients, ensuring that solutions meet precise specifications, including logistics, crew transfers, housekeeping, catering and the fulfillment of all HSE requirements.
Key Responsibilities
Reporting to the Hotel Manager, responsibilities and essential job functions include, but are not limited to, the following:
- Overseeing day-to-day operations of the housekeeping department to ensure that the facility and resident cabins are clean and orderly
- Ensure that the crew is compliant with local and company policies, as it relates to safety, cleanliness, and brand standards
- Ensure that projects/department milestones/goals are met and within budget
- Participating in all vessel management meetings
Qualifications
- A diploma/ degree or related training in housekeeping may be preferred
- Proven experience in housekeeping, preferably in a floating food service platform or cruise ship environment
- Previous supervisory experience in a related role
- Knowledge of the function and department processes
- STCW Basic Safety Courses
- Seafarer's Medical Certificate
- Strong leadership and management skills, with the ability to manage and motivate a large team.
- Excellent communication and interpersonal skills
- Familiarity with Microsoft Office and Gemstone CampWare hotel management software.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to work flexible hours, including nights, weekends, and holidays.
- In-depth knowledge of health and safety regulations and the ability to ensure compliance.
- Ability to work in a team-oriented environment
Working Conditions
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50lbs
- Frequent kneeling, pushing, pulling and lifting
- Occasional ascending or descending ladders, stairs and ramps
At Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) we believe that each employee contributes directly to our growth and success. We are committed to workplace excellence, safe work environments and the communities where we work and live. Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) hires on the basis of merit and is committed to Employment equity and development.
Housekeeping Manager
Posted 1 day ago
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Job Description
Les Marronniers, a friendly private seniors' residence located in Lévis, is seeking a full-time Housekeeping Manager position. The person is responsible for coordinating maintenance activities in the residence. They manage a team of housekeeping and heavy maintenance attendants. They are responsible for requisitions, emergency calls, and ensure the space is clean and safe for residents. We offer group insurance, telemedicine, a stable schedule, and more.
POSITION DESCRIPTION:
Schedule: Monday to Friday, daytime Salary: To be discussed
ROLE AND GENERAL RESPONSIBILITIES:
- At all times, ensure compliance with WHMIS standards as well as health and safety rules for employees and residents
- Carry out any other tasks related to his/her duties and at the request of his/her immediate superior.
- Ensure vacant apartments are clean and in excellent condition before the next rentals
- Integrate, train and evaluate your staff
- Manage requisitions and respond to emergencies
- Mobilize, manage and coordinate the work of the residence maintenance team (work schedule, payroll processing)
- Participate in the preparation of the annual budget and take charge of monitoring expenses
- Plan, organize and control housekeeping work
- Provide efficient customer service that meets their needs
- Take inventory of products and materials and place necessary orders in a timely manner
- Occupational health and safety training
- SiMDUT training
- Experience in personnel management
- Holds a valid driver's license
- Referral Program
- Uniform provided
- Free parking
- Recognition program
- Sick days and time off for family obligations
- Vacation
- Telemedicine
- Group insurance
- Human management approach
- Consistent schedule
- A welcoming and tight-knit team!
Housekeeping Manager
Posted 1 day ago
Job Viewed
Job Description
Les Marronniers, a friendly private seniors' residence located in Lévis, is seeking a full-time Housekeeping Manager position. The person is responsible for coordinating maintenance activities in the residence. They manage a team of housekeeping and heavy maintenance attendants. They are responsible for requisitions, emergency calls, and ensure the space is clean and safe for residents. We offer group insurance, telemedicine, a stable schedule, and more.
POSITION DESCRIPTION:
Schedule: Monday to Friday, daytime Salary: To be discussed
ROLE AND GENERAL RESPONSIBILITIES:
- At all times, ensure compliance with WHMIS standards as well as health and safety rules for employees and residents
- Carry out any other tasks related to his/her duties and at the request of his/her immediate superior.
- Ensure vacant apartments are clean and in excellent condition before the next rentals
- Integrate, train and evaluate your staff
- Manage requisitions and respond to emergencies
- Mobilize, manage and coordinate the work of the residence maintenance team (work schedule, payroll processing)
- Participate in the preparation of the annual budget and take charge of monitoring expenses
- Plan, organize and control housekeeping work
- Provide efficient customer service that meets their needs
- Take inventory of products and materials and place necessary orders in a timely manner
- Occupational health and safety training
- SiMDUT training
- Experience in personnel management
- Holds a valid driver's license
- Referral Program
- Uniform provided
- Free parking
- Recognition program
- Sick days and time off for family obligations
- Vacation
- Telemedicine
- Group insurance
- Human management approach
- Consistent schedule
- A welcoming and tight-knit team!
Housekeeping Manager
Posted 1 day ago
Job Viewed
Job Description
Les Marronniers, a friendly private seniors' residence located in Lévis, is seeking a full-time Housekeeping Manager position.
The person is responsible for coordinating maintenance activities in the residence. They manage a team of housekeeping and heavy maintenance attendants. They are responsible for requisitions, emergency calls, and ensure the space is clean and safe for residents.
We offer group insurance, telemedicine, a stable schedule, and more.
POSITION DESCRIPTION: Schedule: Monday to Friday, daytime
Salary: To be discussed
ROLE AND GENERAL RESPONSIBILITIES:
At all times, ensure compliance with WHMIS standards as well as health and safety rules for employees and residents
Carry out any other tasks related to his/her duties and at the request of his/her immediate superior.
Ensure vacant apartments are clean and in excellent condition before the next rentals
Integrate, train and evaluate your staff
Manage requisitions and respond to emergencies
Mobilize, manage and coordinate the work of the residence maintenance team (work schedule, payroll processing)
Participate in the preparation of the annual budget and take charge of monitoring expenses
Plan, organize and control housekeeping work
Provide efficient customer service that meets their needs
Take inventory of products and materials and place necessary orders in a timely manner
EXPERIENCE AND QUALIFICATIONS:
Occupational health and safety training
SiMDUT training
Experience in personnel management
Holds a valid driver's license
BENEFITS:
Referral Program
Uniform provided
Free parking
Recognition program
Sick days and time off for family obligations
Vacation
Telemedicine
Group insurance
Human management approach
Consistent schedule
A welcoming and tight-knit team!
JOB STATUS:
Permanent: Full Time
JOB SCHEDULE:
Day time
Housekeeping Manager
Posted 1 day ago
Job Viewed
Job Description
Les Marronniers, a friendly private seniors' residence located in Lévis, is seeking a full-time Housekeeping Manager position.
The person is responsible for coordinating maintenance activities in the residence. They manage a team of housekeeping and heavy maintenance attendants. They are responsible for requisitions, emergency calls, and ensure the space is clean and safe for residents.
We offer group insurance, telemedicine, a stable schedule, and more.
POSITION DESCRIPTION: Schedule: Monday to Friday, daytime
Salary: To be discussed
ROLE AND GENERAL RESPONSIBILITIES:
At all times, ensure compliance with WHMIS standards as well as health and safety rules for employees and residents
Carry out any other tasks related to his/her duties and at the request of his/her immediate superior.
Ensure vacant apartments are clean and in excellent condition before the next rentals
Integrate, train and evaluate your staff
Manage requisitions and respond to emergencies
Mobilize, manage and coordinate the work of the residence maintenance team (work schedule, payroll processing)
Participate in the preparation of the annual budget and take charge of monitoring expenses
Plan, organize and control housekeeping work
Provide efficient customer service that meets their needs
Take inventory of products and materials and place necessary orders in a timely manner
EXPERIENCE AND QUALIFICATIONS:
Occupational health and safety training
SiMDUT training
Experience in personnel management
Holds a valid driver's license
BENEFITS:
Referral Program
Uniform provided
Free parking
Recognition program
Sick days and time off for family obligations
Vacation
Telemedicine
Group insurance
Human management approach
Consistent schedule
A welcoming and tight-knit team!
JOB STATUS:
Permanent: Full Time
JOB SCHEDULE:
Day time
Assistant Housekeeping Manager
Posted today
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Job Description
Job Description
Business Operating as: Hampton Inn & Suites by Hilton Kelowna Airport
Position Title: Assistant Housekeeping Manager
Number of Available Position(s): 1
Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.
Wage: $24.00 Hourly
Benefits:
- Staff Accommodation
- Extended Health and Dental Benefits Employee and Family Assistance Program
- Employee discounts on accommodations, dining at our sister properties (Manteo Resort, Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites by Hilton Fort St John)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development
Work Location/business address: 1665 Innovation Dr, Kelowna, BC V1V2Y9
Company Profile:
If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Inn & Suites Kelowna Airport is looking to fill the role of Assistant Housekeeping Manager.
Located near Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO! We offer a wide range of exciting career opportunities, competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues!
Job Description and Responsibilities:
Reporting to the Executive Housekeeper Manager, you are responsible for performing the following tasks to the highest standards:
- Ensure policies and procedures are followed consistently through daily operations
- Provide supporting information to the manager for reporting
- Assist in the day to day operations of housekeeping, including scheduling, planning, work load, delegating tasks and communications across departments
- Assists with hiring, training, introduction of new team members and performance reviews
- Administration duties such as: payroll, scheduling, inventory, ordering and coding invoices
- Thinks and acts with the guest in mind, makes guest service a priority
- Work closely with the Front Office and Maintenance Managers to ensure the rooms division team is on the same page
- Efficiently acts upon feedback for the benefit of the guest
- Efficiently acts upon feedback of team members for the benefit of the housekeeping workplace
- Participate in meetings when Manager is unable to attend to ensure two- way communication is maintained
- Adherence to all Hilton standards
- Other duties as assigned
- Available to work varied shifts: days, weekends and holidays
Skills Requirements:
To successfully fill this role, you should demonstrate following:
- Previous experience as a Housekeeping Supervisor is required
- Experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service;
- Excellent communication skills, both verbal and written
- Committed to delivering high levels of customer service
- Highly organized and has very effective time management skills
- Outstanding problem solving skills and attention to detail
Education Requirements:
- High School diploma
- WHMIS training is an asset
- Diploma in Resort and Hotel Management or other related topic.
Company Address: 1665 Innovation Dr, Kelowna, BC V1V2Y9
How to Apply: Please go to the link here to apply for this position or send cover letter and resume to
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Assistant Housekeeping Manager
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Job Description
About the Company
We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.
About This Job
Support the Housekeeping Manager in leading and developing a team of housekeepers through coaching, performance management, and optimizing daily operations to meet productivity and quality standards. You'll assist with recruiting, scheduling, and fostering a collaborative work environment while participating in hands-on cleaning and inspections to maintain our high standards. This role combines leadership development with operational oversight, making you a key player in delivering exceptional guest experiences while managing costs and building strong team relationships.
Compensation
- $28 CAD / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
- More benefits and company perks information below.
Essential Job Functions
- Assist Housekeeping Manager in leading and developing a team of Housekeepers through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals.
- Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes.
- Support the Housekeeping manager in an effort to ensure proper staffing and scheduling for maximum productivity.
- Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.
- Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations.
- Assist in controlling payroll costs to achieve maximum profitability.
- Communicate priorities to staff through daily and weekly meetings.
- Participate in daily operations including cleaning and inspecting of units to maintain standards.
- Identify and report any maintenance related problems to the Maintenance and / or local Operation team.
- Establish and maintain collaborative relationships with fellow regional team members and upper management team.
- Other duties as assigned because every day is different in hospitality!
Skills + Qualifications
- Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
- 1 - 3 years experience working in Housekeeping, Maintenance or similar hospitality Operations position.
- Prior experience in supervisory or management level position in a similar industry.
- Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
- This role involves frequent travel between worksites, so reliable personal transportation is essential.
- Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
- Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
- Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always.
Workplace Environment + Physical Requirements
- Must be legally eligible to work in Canada.
- Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
- We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
- Reliable transportation required.
- Regular travel within the locally assigned market and / or region.
- Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.
Benefits + Perks
- Extended Medical and Dental
- Registered Retirement Savings Plan - company match
- Activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
- Employee Assistance Program
- Career advancement opportunities
- Employee discounts
- All the equipment you'll need to be successful
- Great colleagues and culture, monthly socials
Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening , country dependent.
Housekeeping Manager Full-time
Posted today
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Job Description
Company Description
Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.
The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.
Job DescriptionReporting to the Director of Housekeeping, the Housekeeping Manager plays an integral part in the hotel’s strategic repositioning as luxury hotel in all key segments. The Housekeeping Manager is responsible for ensuring the cleanliness of the entire Hotel, managing and administrating the entire Housekeeping, Laundry, Uniform Room and Health Club operation, and ensuring Guests receive the highest possible level of efficiency, services and comfort.
What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
- Exclusive Employee and Friends & Family Discounts at Fairmont Empress
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision.
- Complimentary counseling, wellness sessions, financial and family planning through our Employee Assistance Program
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Opportunity to participate in our Leadership Incentive Program
- A competitive salary starting at $60,000 negotiable, depending on your skills and experience.
- 2 Months of accommodation while you set up in Victoria.
What you will be doing:
- Consistently offer professional, friendly and engaging service
- Manage daily housekeeping operations, including guest rooms, public areas, and back-of-house spaces.
- Ensure Fairmont Brand- and Forbes service standards are adhered to
- Address guest concerns and respond in a timely manner, logging and notifying departments as required
- Conduct regularly scheduled departmental meetings
- Oversee payroll, scheduling, inventory control, and supply ordering to ensure efficient department operations. Manage labor costs and departmental expenses responsibly
- Oversee the recruitment and training of all Housekeeping Colleagues as well as conducting room audit.
- Ensure high morale and productivity levels through staff planning, recruitment, training and development and on-going communication including performance reviews and career development discussions.
- Balance operational, administrative and Colleague needs
- Ensure workplace safety and compliance with sanitation policies.
- Report and follow up on necessary maintenance items to ensure optimal guest experiences.
- Follow all safety and sanitation policies
- Ensure employees are informed daily about priorities to personalize service
- Flexibility to work evenings weekends and holidays as required. Weekend coverage required.
- Other duties as assigned.
Brand Ambassador - the ability to embrace the Fairmont brand promise throughout your role and in all interactions. Luxury Mindset - the ability to embrace luxury in your role and interactions with guests and colleagues. Culture of Belonging - the ability to foster an inclusive environment where every individual feels valued and respected. Team Development - the ability to create an environment where colleagues are empowered, supported and recognized
Your experience and skills include:
- A minimum of 1-2 years in a leadership role within Rooms Division, demonstrating proven training and team-building abilities. Leadership experience in Housekeeping or with a luxury hospitality brand is an asset.
- Flexible with the ability to manage multiple projects, meet deadlines, and work well under pressure.
- Highly organized, results-oriented, with strong decision-making skills and the ability to empower employees to exceed guest expectations.
- Proactive, with a keen attention to detail and committed to maintaining high standards.
- Proficient in using housekeeping management systems or software (Opera, REX, Royal Service)
Additional Information
Physical Requirements Include:
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 50 lbs.
- Frequent kneeling pushing pulling lifting.
Executive Housekeeper
Posted today
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Job Description
About the Company:
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.
At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.
Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.
Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations
Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company's corporate image in an exemplary manner, acting as an ambassador for the brand image.
Responsibilities:
Housekeeping
- Performs standard housekeeping duties at the resort and all affiliated properties as required
- Leads the department's administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
- Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
- Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed
Project Management
- Coordinates/ leads regular departmental team meetings (ideally weekly)
- Works with Finance department to establish annual budget for necessary replacement of all supplies
- Engages in proactive risk management to include the protection of property and to prevent injuries
- Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President's Report & Meeting
- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Leadership/Supervision
- Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
- Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
- Establishes expectations and regularly reviews performance to provide feedback to staff
- Coordinates housekeeping department employee training manual
- Instills the highest level of attention to detail within the team
Qualifications & Requirements:
- Completion of Grade 12 or General Equivalency Diploma
- Minimum 7+ years direct work experience within a housekeeping team
- 5+ years experience supervising others
- 5+ years experience in the hospitality industry
- Valid Class 5 BC Driver's License
- Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Proven ability to work in a dynamic and challenging work environment
- Well-developed interpersonal and communication skills
- High degree of resourcefulness, flexibility, and ability to work under pressure
- Proficiency with computers including Microsoft Office (Word and Excel)
Working Conditions:
- Working in a resort setting
- Exposure to various forms of waste, infectious waste, etc., consistent with maintenance, janitorial and housekeeping work
- Lifting, pushing, pulling or moving up to 25 pounds; manual dexterity required
- Long hours of work putting in additional hours as required by business needs
Directly Supervises:
- Housekeeping Supervisors, Housekeepers, Laundry Attendants, Porters, Janitorial
Compensation: Annual salary starting at $ 75,000 based on experience and qualifications, benefits after 90 days including medical, dental, GRRSP