64 Housing Support jobs in Canada

Job Description

Salary:

ABOUT US

Key Industries has been providing services to people with disabilities since 1974. We are an Employment First agency offering a wide range of pre-employment programs, social and community programs, and supports for those with complex needs.Key Industries has transitioned from a sheltered model to an agency that provides a wide range of outreach programs meeting the needs of all individuals with a disability. We believe in the possibilities for all people and are proud of the services that we provide.

OUR MISSION

Providing employment-first programs and personalized services to empower persons with a disability to achieve personal, community and economic independence.

JOB OVERVIEW

Residential Support Workers are responsible for assisting in any and all aspects of daily living that are required by the resident. Support Workers will be responsible for support in the completion of daily routines, nutrition management, health management, appointment scheduling, observation and documentation of daily events and activities, medication administration and management, and housekeeping, as well as providing comfort and companionship to the residents.

DUTIES AND RESPONSIBILITIES

• 
  Residential Support Workers will need to be comfortable with differing levels of care delivery. Residential Support Workers should expect to provide support at levels ranging from total care with a residents activities of daily living to light support and supervision.
• 
  Residential Support Workers will be expected to become competent in any and all specialized supports required for a resident.
• 
  All support delivered within this service must meet the standards legislated by the Department of Social Development.
• 
  Support Workers must keep detailed daily observation records. This practice is of the utmost importance in delivering consistent quality support to residents.
• 
  Residential Support Workers will be expected to provide support with the administration of medication. Competency in all aspects of medication administration, including detailed record-keeping and inventory, is a requirement.
• 
  Staff must take an active role in planning, implementing, and evaluating Individual Service Plans that meet residents needs.
• 
  Employees will be required to engage in ongoing training for the purposes of professional development and competency in pertinent tasks. The Mandt System, First Aid CPR/AED, Universal Healthcare Precautions, Autism Intervention and Support training are a few examples of professional development training that may become available.
• 
  Residential Support Workers will be responsible for knowing all emergency procedures (e.g. evacuation protocol).
• 
  In the event of a medical emergency, Residential Support Workers will be expected to use their first aid training to assess the situation and proceed accordingly.
• 
  Welcome Home Residential Services provides services 24 hours a day, 7 days a week. Overnight staff will be required to remain awake and vigilant throughout the night.

QUALIFICATIONS AND SKILLS

• 
  Human Services, Personal Support Worker, Health Care Aid; one to two years experience is an asset
• 
  First Aid and CPR

EMPLOYMENT TYPE

• Full-Time, Part-Time

IMPORTANT DISCLAIMER NOTICE

All candidates must submit to a criminal record check with vulnerable sectors and a Social Development check prior to employment with Key Industries.

Job Description

Salary:

Why join CMHA Kenora?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact.The organization cares about the growth, safety and well-beingof employees and offers:

• Healthcare of Ontario Pension Plan (HOOPP)
• Learning & professional development opportunities

Deadline to apply: October 21st, 2025

Residential Support Workers

Kenora Supportive Housing & Safe Bed

Employer: CMHA Kenora Branch

Job Title: Residential Support Worker

Work Location: Kenora Supportive Housing & Safe Bed

Employment Status: Casual

For more information, please visit

Overview:

The Residential Support Worker is responsible for supporting individuals while facilitating an atmosphere of safety, independence, social interaction, and community involvement. The Residential Support Worker will work alone for twelve-hour shifts to facilitate 24/7 shift coverage.

For the Kenora Supportive Housing Program this includes participating as a member of a team of professionals whose focus is safety, stability, and support for individuals with serious mental illness who would otherwise experience homelessness or near homelessness. The Residential Support Worker will work twelve-hour shifts to facilitate 24/7 shift coverage. They will participate as a member of a team of professionals whose focus is safety, stability, and support for individuals with serious mental illness who would otherwise experience homelessness or near homelessness. The team will include the resident/client, residential support worker, Case Manager of the Kenora Supportive Housing Program, community case manager or ACT Team and other residential staff members.

For the Safe Bed Program, the individual will participate as a member of a team of professionals whose focus is safety, stability and support for individuals who are medically stable, not a safety risk to themselves or others, and are therefore, not suitable for hospital admission or criminal detention. The Residential Support Worker will work the following shifts: twelve-hour shifts to facilitate 24/7 shift coverage, eight hour shifts in the evening to facilitate overnight shift coverage from 7:00 p.m.- 3:00 a.m. and eight hour shifts on the weekends from 11:00 a.m. - .7:00 p.m. They will participate as a member of a team of professionals whose focus is safety, stability, and support for individuals in a mental health crisis and in immediate contact with the police. The team will include the resident/client, residential support workers, Team Lead, nursing staff (both internal and external),Counselling & Treatment Team staff, Case Manager for the Safe Bed Program and Addiction Specialist from the Canadian Mental Health Association, Kenora Branch, community services providers and other residential staff members.

Qualifications:

• Diploma in social sciences or human services an asset, High School Graduation Diploma minimum
• Experience working with individuals with mental health struggles and/or demonstrated ability to work with vulnerable populations
• Personal qualities of empathy, understanding, patience
• Ability to participate side by side with individuals to accomplish tasks and develop meaningful activities
• Ability to carry out and role model activities of daily living
• Case management, advocacy and recording skills
• Understanding and applied knowledge of Recovery Model
• Understanding of trauma informed practice and implementation
• Good Interpersonal communication and relationship building skills
• Ability to communicate professionally with community agencies
• Knowledge of community resources
• Cultural competence for diverse populations
• Good documentation skills an asset
• Proficient in computer skills
• Demonstrated understanding of personal space and the ability to role model healthy boundaries
• Ability to manage conflict and crisis situations
• Ability to work independently as well as in a team environment
• Valid Driver's License

Duties:

• Adherence to all policies of Canadian Mental Health Association, Kenora Branch
• Side by side support/teaching in activities and skills of daily living
• Ensure medications are appropriately stored and delivered to clients at the appropriate times and dosages, and documented
• Supporting clients with developing, participating, and following through with recovery plans/coordinated care plans
• Outreach and support with clients as directed by the Safe Bed Program Team Lead & Chief Executive Officer
• Ensure the safety and security of all residents during shift, including interpersonal safety and security of the residence
• Monitor individual recovery plan/coordinated care plan compliance and changes in mental health symptoms
• Interface with community services and programs with and on behalf of residents
• Plan for groceries, meals, household maintenance and supplies in conjunction with other residential support staff
• Ensure the completion of shift responsibilities and routines as identified in agency policy and procedures
• Maintenance of client files and data files including updating of client information consistent with agency policies and procedures
• Attend monthly staff meetings and educational/training opportunities as required
• Documentation of all shift changes using the electronic scheduling software and follow agency policies and procedures
• Participate on specific committees or working groups as assigned by the Chief Executive Officer
• Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
• Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
• Support an environment which avoids, prevents, and corrects all activities or actions which may resulting patient safety incident in the delivery of mental health services
• Responsible for self care
• Other duties as directed

How to Apply:

Please submit your cover letter and resume to:

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Description

Salary: $25

Indigenous candidates are encouraged to apply

EMPLOYMENT OPPORTUNITY

Residential Support Worker

The Mission of the Native Womens Shelter of Montreal is to provide a safe and supportive environment that strengthens cultural identity, self-esteem and independence for Indigenous women and their children. Our vision is to achieve balance through empowered healing.

POSITION TITLE: Residential/ Intervention Worker

TYPE OF POSITION: Full-time/Part-time/Casual

LOCATION: CONFIDENTIAL (downtown Montreal)

SALARY: $51,000 - 52,000

START DATE: As soon as possible

PROBATION: Three (3) month probation period, after which an evaluation will be conducted.

APPLICATION: Please send a cover letter, your Curriculum Vitae and two letters of reference to the attention of:

The Native Women Shelter of Montreal

Indigenous candidates will be given priority.

Duties and Responsibilities

Under the authority of the Executive Director, the Residential/ Intervention Worker is responsible for the following tasks:

• Ensure that all rules and regulations are respected;
• Obtain update from previous shift;
• Provide update to next shift;
• Complete client intake and departure forms;
• Complete client in and out sheets;
• Monitor clients medication;
• Read daily shift reports;
• Prepare and complete daily shift reports;
• Respond to crisis situations;
• Provide active and supportive listening;
• Answer telephones and record messages;
• Provide appropriate referrals to clients;
• Oversee wake-up routines of clients;
• Oversee breakfast routines;
• Clean rooms, which includes but is not limited to vacuuming, washing floors, do laundry, disinfect room;
• Participate in staff training;
• Maintain confidentiality;
• Be prepared to make responsible decisions on shift and follow through accordingly;
• Attend case Management;
• Follow the policy and procedures of the NWSM;
• Follow the Mission Statement of the NWSM;
• Other related duties as required by the Executive Director.

Requirements

Relief (Casual ) Worker:

You must be available for all shifts (8-4, noon-8, 4-midnight and midnight-8) Monday Sunday. Seniority will be respected by the date you were hired. However, if you turn down 3 consecutive shifts without a valid reason you will be placed at the bottom of the list for being contacted for covering shifts.

• Related Work experience

• Have strong leadership skills

• Ability to meet deadlines with minimum supervision

• Must be experienced with urban Indigenous populations

• Bilingualism in French and English.

• Have proficient computer skills.

• Excellent written and oral communication skills.

• Knowledge of an Indigenous language is an asset.

Only the applicants meeting the requirements will be contacted.

Job Description

DATE:  October 07, 2025
CLOSING DATE: October 21, 2025
LOCATION:   Toronto, ON – Mental Health and Justice Initiative
COMPENSATION: $50,409 - $59,904 Annually Prorated
VACANCY: 1
JOB ID:

Who We are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

1. Building a rapport with each individual and providing coaching or mentoring to enable each in meeting the daily requirements of their housing environment and a healthy lifestyle; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, meal planning, cleaning, shopping and budgeting; developing strategies or establishing plans for maintaining these daily activities and other aspects of their recovery plan, for increasing their awareness of safety issues and for ensuring that residents receive adequate support in various aspects of their life; orientation of new clients; participating in intake for the program.
2. Supporting and participating in house meetings, resident association activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house; conducting and facilitating resident group meetings, assisting client-run initiatives, preparing schedules of house activities; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; maintaining petty cash, collecting rents and intervening in issues pertaining to maintenance or property; providing cleaning or minor house maintenance as required; teaching residents the appropriate fire safety protocols and conducting regular health and safety checks;
3. Maintaining a strong support network of social, family, medical and psychiatric community links and resources; providing reminders and occasionally accompanying clients on their medical, psychiatric or other appointments; assisting the client in navigating the social services and health care systems and liaising with community agencies, hospitals or significant others; providing 24 hour crisis support on a rotational basis through a pager or similar system;
4. Promote the psycho-social rehabilitation/ recovery approach, assist in harm reduction strategies, teaching conflict resolution, crisis management and problem solving on activities related to shared living; mediating issues or conflicts between residents, or between residents and neighbours, following-up on issues to ensure satisfactory resolution;
5. Participating in the administration of the program by completing and maintaining the required records or statistics such as resident files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities, orienting new staff, determining staff schedules; providing other related assistance as required.

• An understanding of harm reduction, and psychosocial rehabilitation principles
• A relevant degree/diploma in human services,
• At least three years of experience working with the client population
• Knowledge of the issues faced by adults with special needs and a marginalized client group which can include addictions, cognitive impairments, HIV/AIDS.
• An understanding of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.
• Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.
• Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.
• Good crisis intervention and problem solving skills are required.
• Computer literacy sufficient to produce and maintain files, records or statistical information.
• Written skills are used in keeping records or updating logs.
• Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.

• Will be required to work in resident rooms and may be exposed to second hand smoke.
• Required to be on after-hours on call, on a rotating schedule.
• Walk up and down stairs, physically able to assist client with daily living activities
• 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel,
• Lifting objects up to 50 lbs.

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave and Parental leave top up program

Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note: A satisfactory vulnerable sector check (VSC) is also required.

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting or .

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Job Description

DATE: September 25, 2025
LOCATION: Toronto, ON – O'Connor & McEwan Housing and Support Services
COMPENSATION:   $50,409 - $59,904 annually prorated
VACANCIES: 2 (1 for the overnight shift; 1 for the daytime shift)

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring 2 Full-Time Permanent Residential Support Worker(s) .

**Please note that this role includes 1 overnight shift from Sunday to Wednesday, from11:15 PM to 9:15 AM at McEwan Housing and Support Services . One daytime support shift from Tuesday to Saturday, scheduled 6:45 AM to 2:45 PM at O'Connor Program.**

Job Summary
The Residential Support Worker provides a range of assistance and supports to clients living with mental illnesses in a Program residence or independently in the community.

What You Will Do
Through a team oriented professional approach, the position provides support to the client to increase their independence, dignity and self-respect, in a safe and secure environment by:
 

• Building a rapport with each individual and providing coaching or mentoring to enable each in meeting the daily requirements of their housing environment and a healthy lifestyle; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, meal planning, cleaning, shopping and budgeting; developing strategies or establishing plans for maintaining these daily activities and other aspects of their recovery plan, for increasing their awareness of safety issues and for ensuring that residents receive adequate support in various aspects of their life; orientation of new clients; participating in intake for the program.
• Supporting and participating in house meetings, resident association activities or other group activities which promote the wellbeing of the residents and the smooth operation of the house; conducting and facilitating resident group meetings, assisting client-run initiatives, preparing schedules of house activities; maintaining a general awareness of the activities or whereabouts of residents in the house, identifying issues, communicating or noting incidents for director as required; maintaining petty cash, collecting rents and intervening in issues pertaining to maintenance or property; providing cleaning or minor house maintenance as required; teaching residents the appropriate fire safety protocols and conducting regular health and safety checks;
• Maintaining a strong support network of social, family, medical and psychiatric community links and resources; providing reminders and occasionally accompanying clients on their medical, psychiatric or other appointments; assisting the client in navigating the social services and health care systems and liaising with community agencies, hospitals or significant others; providing 24 hour crisis support on a rotational basis through a pager or similar system;
• Promote the psycho-social rehabilitation/ recovery approach, assist in harm reduction strategies, teaching conflict resolution, crisis management and problem solving on activities related to shared living; mediating issues or conflicts between residents, or between residents and neighbours, following-up on issues to ensure satisfactory resolution;
• Participating in the administration of the program by completing and maintaining the required records or statistics such as resident files, activity sheets, reports, etc. In accordance with established procedures; participating actively as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities, orienting new staff, determining staff schedules; providing other related assistance as required.

• An understanding of harm reduction, and psychosocial rehabilitation principles
• A relevant degree/diploma in human services,
• At least two years of experience working with the client population
• Knowledge of the issues faced by adults with special needs and a marginalized client group which can include addictions, cognitive impairments, HIV/AIDS.
• An understanding of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.
• Experience in working as part of a team of professionals, and in conducting meetings or facilitating groups.
• Ability to complete annual OCANs, annual crisis prevention plans, biannual updating of client’s SMART goals.
• Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.
• Good crisis intervention and problem-solving skills are required.
• Computer literacy sufficient to produce and maintain files, records or statistical information.
• Ability to prioritize a wide range of tasks, including residential client support, maintaining cleanliness and operation of house, responding to crisis, and administrative duties
• Ability to work independently to manage independent workflow each shift and ensure all tasks are prioritized appropriately and completed on time
• Written skills are used in keeping records or updating logs.
• Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients
• Availability to work overnight & weekends

• Understanding of cultural competency and anti-oppression framework;
• Reflective of a multi-barriered group, as serviced by the program, a strong asset

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave and Parental leave top up program

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l

___

LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting or .

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Job Description

Salary: $20.00 - $23.16 / hr

About the Role and Stonehenge Therapeutic Community:

Our Residential Support Staff (RSS) provide support to clients attending our longer-term residential addiction treatment program in Guelph. Our approach to treatment is a group approach, based around peer support and mutual self help. Our team contributes to our clients' recovery journey by demonstrating positive and healthy behaviours (role modelling), engaging in supportive counselling, containment and crisis intervention, and participating alongside residents in community living activities (participating in mealtimes and outdoor recreation activities).

The Relief RSS team must be available to be scheduled for a minimum of 2 shifts per month, working from 12:30pm to 10:30pm. These hours are scheduled on Saturday, Sunday and/or Monday throughout the scheduling month. Additionally, Relief staff will be contacted to work last minute assignments as needed (to cover unexpected staff absences) or can pick up open shifts as they become available. The Relief team will also provide coverage for statuary holidays, staff vacations and staff absences. These additional requirements are in addition to the regularly scheduled shifts outlined above and will require flexibility to work on other shifts or dayparts as needed (example overnight, evenings or weekdays).

The Part Time RSS team will be scheduled for 4 shifts per month, working every second weekend (Saturday and Sunday) from 7:30am to 5:30pm. Similarly to the Relief team, they will also be required to provide coverage for holidays, vacations and absences, as well as attending the monthly staff meeting.

The Part Time Overnight RSS team will be scheduled for 3 shifts per week (30 hrs), which some weekday shifts as well as working every second weekend (Saturday and Sunday), on a set rotation. Hours of work are scheduled from 10pm to 8am. Overnight staff are eligible for enrollment in the Agency's health/dental benefit plan.

This is an excellent opportunity for those interested in a career in social work or counselling to work in and learn about a unique model of treatment.

Available Opportunities:

• We are currently hiring for:
  • Part time (days) - 1 vacancy
    

Why Work for Us:

• Enhanced vacation entitlements for all staff
• Longer shifts - shorter work week
• Paid breaks
  
• Health Benefits available for overnight staff (no employee co-pay required!)
• Professional development opportunities
• An opportunity to work in and learn about a specialized approach to addiction treatment and recovery

Role Responsibilities:

Residential Client Support

• Supervise residents in daily activities as well as monitoring outings and visits
• Provide mental health and crisis support
• Support full time staff to monitor the treatment centre during evenings, weekends, and overnights
• Interact with residents consistent with individual treatment needs and treatment plans
• Lead and participate in programs
• Administrative supports for residents
• Facilitate crisis intervention and supportive counseling/containment
• Facilitate recreational and psycho-educational program areas in a therapeutic community context
• Conduct bed checks (overnight only)
• Provide medication to residents and complete related documentation
• Maintain professional boundaries and relationships
• Make referrals to internal and/or external programs or services, as appropriate
• Transportation of clients off property to scheduled appointments, in support of program activities (outings) and to attend medical treatment on an as needed basis
• Support planned and unplanned resident discharges

Residential Centre Support

• Perform light housekeeping chores including laundry, clean staff offices, etc.
• Support Health and Safety practices
• Provide peer mentorship and coaching to the team
• Conduct/inform staff briefing in between shifts
• Attend all mandatory training programs and team meetings
• Complete required documentation such as the Communication Log, program notes and Incident Reports
• Liaise and support Therapeutic Community staff
• Prepare for and attend regularly scheduled clinical supervisions

Qualifications:

• Completion of or enrollment in a Post-Secondary program relevant to mental health, addiction or Social Services (College Diploma or University Degree)
• Minimum six months of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset
• Previous experience in residential treatment an asset
• Previous experience with justice-involved individuals an asset
• Food Handlers Certification is an asset
• Lived experience related to addictions and/or mental health an asset
  
• CSC Clearance conducted by PWGS Canada
• Standard First Aid/CPR Level C
• Reliable vehicle/own transportation not on a bus route
• Must be able to attend work (travel to Residential Centres) within an hour when requested and when notified of work

Applications will be accepted until October 10, 2025 at 4pm.

We look forward to meeting you!

STC accommodates the needs of applicants throughout the recruitment process in accordance with the (AODA) and Human Rights legislation. Should you require, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.

Job Description

Salary: $44,197 - $6,888

Residential Support Workers (9 positions) HART Hub

New Position

3-year Full-Time Contract (possibility of extension pending funding)

Locations: Sagamok Anishnawbek ON

Salary Range: 44,197- 46,888

Who you are? You are a highly motivated individual with lived experience interest in providing a culturally safe environment, Acknowledging the Seven Grandfather Teachings in your work to build relationships. In addition, you have the ability to draw on your own knowledge and life skills to support and maintain efficient operational functions, with a positive outlook.

Who we are?We are a leader in First Nation Health. Our foundation is Indigenous Health in Indigenous Hands. We provide accessible, quality, culturally safe and holistic health care that supports and enhances the wellness of individuals, families, and communities. We work with our 11 First Nation community partners and the IFC in the provision of primary health care, traditional healing, mental wellness and addictions, home and community support services, and health promotion services.

The opportunity: An employee in this role provides direct care to individuals in group homes or residential settings, assisting with daily living skills, personal care and household tasks while fostering a supportive environment. Will also provide a culturally safe and compassionate, Trauma Informed support to Indigenous clients engaged in mental health and addictions treatment programs. This role supports clients through their well-being journey by assisting in daily routines, implementing culturally rooted programs and working collaboratively with a multidisciplinary team, elders and staff.

The Position promotes holistic indigenous wellness principles and ensures a safe, respectful and nurturing environment while maintaining appropriate documentation and support strategies.

What you need to bring with you:

• Diploma or certificate in Social Work, Addictions, Indigenous Wellness, or a related field.
• Minimum 1-2 years experience working with Indigenous communities, residential or land-based healing programs, or in mental health/addictions settings.
• Lived experience with recovery and /or traditional healing practices considered an asset.
• Valid First Aid/CPR and Non-Violent Crisis Intervention (or willingness to obtain).
• Experience working with Indigenous people, organizations, and communities.

• Knowledge and experience of Anishinabek Health and Traditional healing practices.
• Excellent oral and written communication skills.

• A clear criminal reference check is a condition of employment.
• Must have access to a reliable vehicle and possess a valid drivers license.

SKILLS AND ABILITIES

• Strong Empathetic, non- judgmental and culturally grounded supporting skills.
• Strong ability to respond to crisis or behavioural concerns calmly and safely.
• Strong interpersonal skills.
• Excellent customer service skills.
• Excellent oral and written communication skills
• Excellent organization and planning skills
• Excellent time management skills
• Ability to adapt to changing environments
• Ability to work within a team environment
• Ability to take initiative and work independently
• Ability to meet deadlines and administer multiple priorities in a fast-paced environment
• Ability to work flexible hours
• Ability to work with confidential and sensitive information

Why Work with Us?

• Competitive Salary based on experience
• Paid Extended Health Benefits
• Healthcare of Ontario Pension Plan (HOOP)
• Competitive vacation package with an additional 7 Indigenous statutory holidays
• Life-long learning is a priority, offering 10 Professional Development Days and 1200/Annual Budget
• Technology Amenities provided (i.e., laptop, cell phone)
• All travel expenses covered
• Daytime hours of work 8:30 a.m. to 4:00 p.m. Monday to Friday
• Relocation expenses are negotiable
• High staff satisfaction rated work environment, priority on provider and client experience
• Access to Cultural and Traditional teachings of the Ojibwe People
• 15 days of Personal Leave

What to expect?Given the traditional practices of Indigenous people, from time-to-time exposure to smoke from the burning of sacred medicines such as tobacco, sweet grass, sage or cedar may occur. Accessibility accommodations will be available upon request. An offer of employment will be conditional upon an acceptable vulnerable sector police records check. Hiring of Indigenous People will be given preference, as allowed under Section 14 of the Ontario Human Rights Code Special Programs.

Qualified individuals are invited to submit a cover letter along with a current resume, certificates, diplomas, along with three current work-related references directly through our Bamboo HR link provided.

Posting Deadline: Thursday, October 16th, 2025 at 4:00 p.m.

Thank you to all applicants, however only those selected for an interview will be contacted.

Job Description

Salary: $20.00 - $23.16 / hr

About the Role and Stonehenge Therapeutic Community:

Our Residential Support Staff (RSS) provide support to clients attending our longer-term residential addiction treatment program in Guelph. Our approach to treatment is a group approach, based around peer support and mutual self help. Our team contributes to our clients' recovery journey by demonstrating positive and healthy behaviours (role modelling), engaging in supportive counselling, containment and crisis intervention, and participating alongside residents in community living activities (participating in mealtimes and outdoor recreation activities).

The Part Time Overnight RSS team will be scheduled for 3 shifts per week (30 hrs), which some weekday shifts as well as working every second weekend (Saturday and Sunday), on a set rotation. Hours of work are scheduled from 10pm to 8am. Overnight staff are eligible for enrollment in the Agency's health/dental benefit plan.

This is an excellent opportunity for those interested in a career in social work or counselling to work in and learn about a unique model of treatment.

Number of Vacancies - 1

Why Work for Us:

• Enhanced vacation entitlements for all staff
• Longer shifts - shorter work week
• Paid breaks
  
• Health Benefits available for overnight staff (no employee co-pay required!)
• Professional development opportunities
• An opportunity to work in and learn about a specialized approach to addiction treatment and recovery

Role Responsibilities:

Residential Client Support

• Supervise residents in daily activities as well as monitoring outings and visits
• Provide mental health and crisis support
• Support full time staff to monitor the treatment centre during evenings, weekends, and overnights
• Interact with residents consistent with individual treatment needs and treatment plans
• Lead and participate in programs
• Administrative supports for residents
• Facilitate crisis intervention and supportive counseling/containment
• Facilitate recreational and psycho-educational program areas in a therapeutic community context
• Conduct bed checks (overnight only)
• Provide medication to residents and complete related documentation
• Maintain professional boundaries and relationships
• Make referrals to internal and/or external programs or services, as appropriate
• Transportation of clients off property to scheduled appointments, in support of program activities (outings) and to attend medical treatment on an as needed basis
• Support planned and unplanned resident discharges

Residential Centre Support

• Perform light housekeeping chores including laundry, clean staff offices, etc.
• Support Health and Safety practices
• Provide peer mentorship and coaching to the team
• Conduct/inform staff briefing in between shifts
• Attend all mandatory training programs and team meetings
• Complete required documentation such as the Communication Log, program notes and Incident Reports
• Liaise and support Therapeutic Community staff
• Prepare for and attend regularly scheduled clinical supervisions

Qualifications:

• Completion of or enrollment in a Post-Secondary program relevant to mental health, addiction or Social Services (College Diploma or University Degree)
• Minimum six months of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset
• Previous experience in residential treatment an asset
• Previous experience with justice-involved individuals an asset
• Food Handlers Certification is an asset
• Lived experience related to addictions and/or mental health an asset
  
• CSC Clearance conducted by PWGS Canada
• Standard First Aid/CPR Level C
• Reliable vehicle/own transportation not on a bus route
• Must be able to attend work (travel to Residential Centres) within an hour when requested and when notified of work

Applications will be accepted until October 9, 2025 at 4pm.

We look forward to meeting you!

STC accommodates the needs of applicants throughout the recruitment process in accordance with the (AODA) and Human Rights legislation. Should you require, accommodation can be made at any point, upon request.

Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes. We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.

Job Description

STRATEGIC ● EMPATHY ● COLLABORATIVE ● INNOVATIVE ● PASSIONATE

OVERVIEW

A growing, community-based organization that provides support for youth in the Region of Peel. A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth.

EDI-B VALUES

The success of an organization stems from a team that is aligned with its mission and vision, where decisions are made in the best interests of the clients they serve and the marginalized and vulnerable populations across our communities. Through this effort, all team members embrace their role in the organization with respect and dignity for all stakeholders. Through these partnerships, everyone is focused on ensuring a commitment and responsibility toward anti-racism, anti-oppression, equity, diversity, inclusivity, and belonging.

MISSION

Reporting to the Director of Client Services and Wellness, you will guide the work of a team of intensive case managers and case management support staff, based on the principles and best practices of Housing First for Youth. You will manage all case management functions at the organization, including intensive case management services and supportive services that support youth to achieve their individual goals.

Case Management Services provides intensive, client-centered case management to vulnerable and chronically homeless youth (ages 16–24) in the Region of Peel. Working within a trauma-informed, anti-oppressive, and harm reduction framework, Case Management Services supports youth in achieving housing stability and long-term well-being through assessment, planning, facilitation, care coordination, engagement, evaluation, and advocacy. Case Management Services are provided at all organizational sites, including emergency shelter, transitional housing, and the community.

The Pod Group is partnering with this organization to place a hands-on, collaborative, and compassionate individual to fulfill the Case Management Services Manager position.

PRIORITIES

• Lead programs and services. Using Housing First for Youth and Harm Reduction principles and best practices, you will develop and manage the delivery of intensive case management services and supports for youth. Programs in this portfolio include the following:
• Intensive Case Management Services – You will oversee the delivery of youth-driven, housing-first intensive case management services and supports, to include assessment using Social Determinants of Health domains, risk assessment, safety planning, and provision of services to support client goals.
• Client Supports – You will operationalize flexibility and low-barrier access as the primary goals of case management interventions.
• Ongoing Quality Improvement: You will consistently identify and address systemic barriers to ensure timely access to essential support and services that promote youth housing stability, overall wellness, and long-term self-sufficiency.
• Provide team leadership. You will lead team meetings, case consultations, and skill-building activities across all organizational sites to ensure consistency and effectiveness of case management services.
• Develop Internal Competencies & Capacity Building. You will assess, analyze and prioritize a training and capacity building plan to elevate the awareness and understanding of case management practices and competencies of all staff across the organization.
• Team Development. You will implement accountability measures, such as observing case management meetings with youth, reviewing reports, and conducting caseload reviews. You will manage bi-annual file audits, provide constructive feedback, and evaluate direct reports to identify growth opportunities. Collaborating with the Manager of Quality & Program Development, you will strengthen program evaluation and continuous improvement efforts.
• Collaborative of Services. You will work with organizational managers and external partners to develop and deliver evidence-based, collaborative case management programs. Participate in the agency's on-call rotation.
• Ensure risk and compliance management. You will assess and mitigate risks, ensuring compliance with regulatory standards and adherence to professional codes of ethics. You will develop and execute risk management strategies for case management services.
• Drive strategic planning. You will integrate research, innovation, and best practices into program delivery while collaborating with leadership and front-line teams to implement effective strategies and partnership opportunities.
• Foster Equity, Diversity, and Belonging. You will embed cultural humility and inclusivity in case consultations and program delivery. As a role model, you will cultivate an inclusive organizational culture and develop leaders, integrating equity and belonging into all interactions and practices.

Requirements

TALENTS & EXPERTISE

• The education and experience. You have a Bachelor's Degree in Social Work, Psychology, Child and Youth Work, or related field. Masters in a related field is considered an asset. You have at least 3 years of experience in the housing and homelessness sector in a case carrying role, prior to management experience.
• The management experience. You have a minimum 3 years of experience working as a supervisor/manager in the housing and homelessness sector. You have site and team management experience, including exposure to human resource management (union experience is a strong asset), financial management, program management, evaluation design, or systems design.
• The case management knowledge. Y ou understand best practices and current literature in case management assessments and evidence-based case management modalities when working with youth. You demonstrate an understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel.
• The leadership. You are a demonstrated leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community. You are passionate about mobilizing individuals and teams to drive change and collaborating with partners and stakeholders at all levels to build consensus.
• The ethical drive. You hold yourself to high moral standards, have a strong character and exercise sound judgment even in the most challenging situations. You are a champion of Equity, Inclusion and Belonging, specifically focusing on Anti-Black Racism.
• You have flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation.
• You possess a valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract.
• A $2,000,000 minimum liability car insurance coverage is also mandatory.
• Must be able to travel and support youth in the community and all locations (local travel is required on a regular basis).
• You have valid CPI and/or UMAB and First Aid/ CPR certifications.
• You complete a successful Vulnerable Sector Check/Criminal Record Check as a condition of employment.
• You are fully vaccinated against COVID-19, subject to applicable legislation.

THE POD GROUP

The Pod Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement.

We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations.

The Pod Group has great success in serving a number of community sectors including health, social services, developmental, housing, mental health, and community health care.

We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision. This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit, while ensuring an effective plan that meets the requirements of the organization.