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495 Hr Processes jobs in Canada

Associate, Process Improvement (AI Applications)

New
Toronto, Ontario PSI CRO

Posted today

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Job Description

Job Description

Job Description

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

Only CV's in English will be considered

Key Responsibilities

  • Become a subject matter expert in all of our internal AI Applications and their capabilities.
  • Apply prompt engineering and prompt engineering frameworks to optimize AI output for different business needs.
  • Create marketing materials, including written copy, graphics, and presentations, to promote AI initiatives.
  • Create Documentation and User Guides on Internal AI Applications
  • Design Workflow Diagrams in Confluence, Draw.io, or Visio
  • Track work progress, issues, and milestones in Jira, ensuring projects remain on schedule.
  • Manage and follow up on projects, ensuring deadlines are met and deliverables are completed to standard.
  • Lead Intake Meetings for Process Improvement Projects
  • Develop and deliver AI and prompt engineering training sessions for internal teams.
  • Record and edit videos for training, marketing, and project updates.
  • Provide guidance on what AI can and cannot do, setting realistic expectations for stakeholders.
  • Collaborate across departments to ensure successful AI project implementation.
Qualifications

Required Qualifications

  • 3+ years of business analyst experience. Knowledge of process management methodologies such as BPM, Lean, Six Sigma, Agile etc.
  • 2+ years of experience in AI-related roles, digital marketing, or project coordination.
  • Demonstrated expertise in prompt engineering and familiarity with prompt frameworks.
  • Consulting Experience
  • Proven ability to train individuals and teams in AI tools and workflows.
  • Strong project management skills with hands-on Jira experience.
  • Proficiency in recording and editing videos (basic to intermediate).
  • Strong understanding of AI capabilities, limitations, and ethical considerations.
  • Excellent written and verbal communication skills for creating marketing materials and training content.
  • Ability to work cross-functionally and manage multiple priorities.

Preferred Qualifications

  • Experience in AI marketing or technology adoption campaigns.
  • Familiarity with AI tools beyond chat-based models (e.g., image generation, speech-to-text).
  • Knowledge of agile workflows and sprint planning in Jira.
  • Basic graphic design or content creation skills.
  • Background in enterprise or corporate environments.
  • Experience working with RPA Solutions


Additional Information

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you. 

This advertiser has chosen not to accept applicants from your region.

Process Improvement Leader - IT Focus

Ontario, Ontario Empire Life

Posted 9 days ago

Job Viewed

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Job Description

Driving Transformation while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
  • Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
  • Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.


What We’re Looking For

  • Skills & Experience: A mix of experience in areas such as:
  • Data Science, Analytics, Visualization & Artificial Intelligence
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields
  • Key Qualities:
  • Strong leadership abilities
  • High self-initiative and ownership of projects
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
  • Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.

Process Improvement Leader - IT Focus

Toronto, Ontario Empire Life

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Driving Transformation while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
  • Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
  • Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.


What We’re Looking For

  • Skills & Experience: A mix of experience in areas such as:
  • Data Science, Analytics, Visualization & Artificial Intelligence
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields
  • Key Qualities:
  • Strong leadership abilities
  • High self-initiative and ownership of projects
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
  • Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.

Process Improvement Leader - IT Focus

Ottawa, Ontario Empire Life

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Driving Transformation while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering and coaching stakeholders to make well-informed decisions while navigating complex challenges. This opening is within the IT vertical of the role, focusing on projects that directly impact technology or the information technology team. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in improving systems and processes while developing your skill set and expertise. Your contributions directly affect the business and its success.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, tackling exciting projects that foster learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.
  • Develop New Processes & Management Systems: Support the creation and implementation of new processes, process controls, reporting systems and training materials.
  • Train and Develop: Coaching and mentoring of business leaders, employees and new Process Improvement Leaders on process improvement methodologies and Best Practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.


What We’re Looking For

  • Skills & Experience: A mix of experience in areas such as:
  • Data Science, Analytics, Visualization & Artificial Intelligence
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields
  • Key Qualities:
  • Strong leadership abilities
  • High self-initiative and ownership of projects
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)
  • Education: A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, or a related field.


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.

Process Improvement Leader - Trainer & Coaching Focus

Ontario, Ontario Empire Life

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Driving Ambitious Change while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering, training and coaching stakeholders to make well-informed decisions while navigating complex challenges. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in deploying lean six sigma based training and coaching for other leaders and business stakeholders.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, focusing on fostering learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Develop New Training & Training Systems: Create the vision and strategy to lead the implementation of content and reporting for enterprise training and coaching initiatives focused on process improvement, change management and lean six sigma methodologies.
  • Train and Develop: Coaching and mentoring of business leaders, employees and Process Improvement Leaders on process improvement methodologies and best practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.


What We’re Looking For

Skills & Experience: A mix of experience in areas such as:

  • Enterprise Training
  • Training Development
  • Lean Six Sigma Methodologies
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields

Key Qualities:

  • Strong leadership abilities
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • High self-initiative and ownership of projects
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.

Process Improvement Leader - Trainer & Coaching Focus

Toronto, Ontario Empire Life

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Driving Ambitious Change while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering, training and coaching stakeholders to make well-informed decisions while navigating complex challenges. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in deploying lean six sigma based training and coaching for other leaders and business stakeholders.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, focusing on fostering learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Develop New Training & Training Systems: Create the vision and strategy to lead the implementation of content and reporting for enterprise training and coaching initiatives focused on process improvement, change management and lean six sigma methodologies.
  • Train and Develop: Coaching and mentoring of business leaders, employees and Process Improvement Leaders on process improvement methodologies and best practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.


What We’re Looking For

Skills & Experience: A mix of experience in areas such as:

  • Enterprise Training
  • Training Development
  • Lean Six Sigma Methodologies
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields

Key Qualities:

  • Strong leadership abilities
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • High self-initiative and ownership of projects
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.

Process Improvement Leader - Trainer & Coaching Focus

Ottawa, Ontario Empire Life

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Driving Ambitious Change while Building Trusting Relationships


As a Process Improvement Leader , you'll be at the forefront of enterprise transformation, fostering an environment built on trust, transparency, and collaboration. You'll work alongside a diverse team, empowering, training and coaching stakeholders to make well-informed decisions while navigating complex challenges. This role is in a dynamic environment that promotes innovation, entrepreneurship, and continuous professional development , offering you ample opportunities to grow and make a real impact.


Why Join Us?

  • Transforming Business: Work for a dynamic, medium-sized Canadian company in a stable, evolving industry focused on leading digital transformation.
  • Growth and Impact: Play a critical role in deploying lean six sigma based training and coaching for other leaders and business stakeholders.
  • Collaborative Environment: You’ll work with diverse cross-functional teams, focusing on fostering learning and innovation.
  • Voice and Influence: Bring your fresh perspectives! We value creative thinking, encourage innovation, and empower employees to challenge the status quo.


What You’ll Do

  • Develop New Training & Training Systems: Create the vision and strategy to lead the implementation of content and reporting for enterprise training and coaching initiatives focused on process improvement, change management and lean six sigma methodologies.
  • Train and Develop: Coaching and mentoring of business leaders, employees and Process Improvement Leaders on process improvement methodologies and best practices.
  • Collaborate Broadly to lead Organizational Transformation: Develop strong cross-departmental relationships, leveraging interpersonal skills to foster collaboration and achieve goals.
  • Lead Process Improvement Projects: Spearhead initiatives that deliver measurable improvements in key business metrics, collaborating with cross-functional teams.


What We’re Looking For

Skills & Experience: A mix of experience in areas such as:

  • Enterprise Training
  • Training Development
  • Lean Six Sigma Methodologies
  • Process Design & Systems Thinking
  • Digital Development Programming
  • Project Management
  • Product Management
  • Operations Management
  • Or other relevant fields

Key Qualities:

  • Strong leadership abilities
  • Fast learner with excellent critical thinking and listening skills
  • Clear, concise communicator
  • High self-initiative and ownership of projects
  • Technical proficiency relevant to the role (or a strong ability to quickly adapt and learn)


Additional Information

  • Location: Our main offices are in Ontario, however, this role is remote/hybrid based on your location and proximity to an office.
  • Language Proficiency: Fluency in English is required, particularly for communication with stakeholders across Canada. If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.


Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days.
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

To learn more about working at Empire Life, visit


Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

This advertiser has chosen not to accept applicants from your region.
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Senior HR Operations Specialist

Mississauga, Ontario Caldic North America

Posted 3 days ago

Job Viewed

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Job Description

Senior HR Operations Specialist

**Job Details**

**Job Title:** Senior HR & Operations Specialist

**Location:** Mississauga

**Work Arrangement:** Hybrid

**About the Role**

**Position** **Overview:**As a **Senior People & Culture Operations Specialist** you will play a pivotal role partnering with People & Culture and building a North America value-add team. You will support the end to end HR services through SuccessFactors and guide North America to **improve the processes** and **tools** that **enable a smooth experience** for our employees.

**Key Responsibilities**

**HR Operations**

- Acts as Regional Point of Contact for the Global HR Services Director, Project team & People & Culture Director for all HR Services related matters
- Ensure data quality and support the global Data Quality plan
- Ensure adoption of Success Factors by People & Culture and the business
- Success Factors champion for the North America Region, including building out training materials and SOP’s with local deviation
- Support the People & Culture transformation journey
- Collaborate with the respective Regional COE Leads in Compensation & Benefits, Talent and OD and recruitment
- Act as the North America COE Lead for People & Culture and point of contact for Global COE Lead
- Owns the delivery of HR Services in the respective region, within the current org, HR setup/landscape
- Drives improvements of processes in SuccessFactors
- Supports the regional roll-out of SuccessFactors, manage & recommend enhancements together with the Global Project Team
- Acts as the change lead for the region and is member of the SuccessFactors program change squad
- Project manages North America HR Services Initiatives that require roll out in the region
- Conducts Data Quality Audits to ensure accurate and up-to-date employee records in SuccessFactors, including personal information, benefits enrollment, and other HR-related data.
- Support leadership & employee adoption of Success Factors.
- Provide support & partnership to the People & Culture Director and other HR team members as needed, including reporting requirements & analysis, presentations, and other HR activities.
- Ensure compliance with all health and safety regulations, GMP’s and HACCP requirements



**Payroll:**

- Partner with NA Payroll Team with SOPs, process improvements and back-up for Payroll Processing
- Support Reporting Requirements needed for Payroll
- Support Payroll Lead with benefits administration



**Total Rewards:**

- Support Regional HR Director with Compensation Analysis, Reporting and Benchmarking needs

**Knowledge / Skills and Experiences**

- Post – Secondary Education/HR Certification
- 3-5 years’ experience in HR function and working with HRIS systems such as SuccessFactors
- Experience with processing Canadian Payroll
- Strong knowledge of HRIS systems and basic HR processes
- In depth knowledge and professional experience in general aspects of Human Resources management
- Ability to process high volumes of paperwork.
- Working knowledge of Employment legislation
- Strong attention to detail and highly organized.
- Strong analytical skills & working knowledge of Microsoft Excel.
- Superior multi-tasking and prioritizing capability.
- Effective time management skills.
- Excellent interpersonal, written and verbal communication skills.

**About Caldic**

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.



**We offer:**

- **Global opportunities** with rapid career growth and development
- An inclusive, diverse, and dynamic work environment
- The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more



We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit:

**Ready to Join Us?**

If you're ready to take your career to the next level and join a global leader, apply now at Caldic!

**Equal Opportunity Employer**

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.

**Location:**Mississauga, ON, CA

**City:** Mississauga

**State:** ON

**Country/Region:** CA
This advertiser has chosen not to accept applicants from your region.
 

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  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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