3 Immunology jobs in Canada
Principal Immunoengineer - Translational Human Immunology
Burnaby, British Columbia
Amgen
Posted 21 days ago
Job Viewed
Job Description
**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Principal Immunoengineer - Translational Human Immunology**
**What you will do**
Let's do this. Let's change the world. We have an opening for a Principal Scientist on our Large Molecule Discovery group, located at Amgen British Columbia. Our team specializes in the discovery of large molecules and the development of Predictive In vitro Biological Systems to evaluate the efficacy and safety of new candidate molecules.
You will lead translational efforts in protein design with a mission to eliminate or reduce immunogenicity in large molecule therapeutics. This pivotal role bridges experimental immunology and computational science to ensure novel biologics are safe and effective from the outset.
**What your role will be**
+ To embed with our wet-lab teams and lead communication and drive collaboration between the computational data sciences and laboratory research teams.
+ Leverage ground-breaking technologies to interrogate adaptive humoral and cellular immune responses
+ Design experiments to test and validate novel immunomodulatory methods and compounds
+ Develop strategies to direct the adaptive immune response towards desired outcomes
+ Collaborate with protein engineers to create, test and optimize novel molecule designs
+ Lead external collaborations with academic and industry partners to access emerging technologies in Immunoengineering and AI-driven protein design.
+ Monitor and evaluate scientific advances relevant to adaptive immunity and therapeutic engineering to inform strategic R&D decisions.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an innovative leader with these qualifications.
**Basic Qualifications:**
Doctorate degree and 6 years of relevant experience
**Or**
Master's degree and 10 years of relevant experience
**Or**
Bachelor's degree and 12 years of relevant experience
**And**
4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
**Preferred Qualifications:**
+ PhD in Immunology, Biomedical Engineering, Vaccinology or Computational Systems Biology.
+ Postdoctoral studies in related disciplines; antigen-processing, vaccine design, T and B cell epitope prediction, immune repertoire profiling.
+ Hands-on experience with in vitro immunogenicity assays and in silico modeling tools
+ Proven track record of integrating laboratory science and state-of-the-art machine learning protein design modeling tools to solve challenging protein design problems
+ Experience working in the wet lab or directly with wet lab scientists
+ Great communication abilities and meticulous attention to detail, including for written and oral presentation and code documentation
+ Broad general interest in modeling complex biological systems
+ Ability to drive an end-to-end project including working with collaborators to deliver results
+ Desire to be part of a team that transforms objectives into tangible outcomes, propels numerous dynamic projects, and cultivates effective cross-functional partnerships
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
Amgen is proud to have been recognized as one of LinkedIn Top 25 Companies in Canada for career growth. Click HERE for more details.
The base salary range for this position in Canada is $145,765 - $169,846 CAD.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Principal Immunoengineer - Translational Human Immunology**
**What you will do**
Let's do this. Let's change the world. We have an opening for a Principal Scientist on our Large Molecule Discovery group, located at Amgen British Columbia. Our team specializes in the discovery of large molecules and the development of Predictive In vitro Biological Systems to evaluate the efficacy and safety of new candidate molecules.
You will lead translational efforts in protein design with a mission to eliminate or reduce immunogenicity in large molecule therapeutics. This pivotal role bridges experimental immunology and computational science to ensure novel biologics are safe and effective from the outset.
**What your role will be**
+ To embed with our wet-lab teams and lead communication and drive collaboration between the computational data sciences and laboratory research teams.
+ Leverage ground-breaking technologies to interrogate adaptive humoral and cellular immune responses
+ Design experiments to test and validate novel immunomodulatory methods and compounds
+ Develop strategies to direct the adaptive immune response towards desired outcomes
+ Collaborate with protein engineers to create, test and optimize novel molecule designs
+ Lead external collaborations with academic and industry partners to access emerging technologies in Immunoengineering and AI-driven protein design.
+ Monitor and evaluate scientific advances relevant to adaptive immunity and therapeutic engineering to inform strategic R&D decisions.
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an innovative leader with these qualifications.
**Basic Qualifications:**
Doctorate degree and 6 years of relevant experience
**Or**
Master's degree and 10 years of relevant experience
**Or**
Bachelor's degree and 12 years of relevant experience
**And**
4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
**Preferred Qualifications:**
+ PhD in Immunology, Biomedical Engineering, Vaccinology or Computational Systems Biology.
+ Postdoctoral studies in related disciplines; antigen-processing, vaccine design, T and B cell epitope prediction, immune repertoire profiling.
+ Hands-on experience with in vitro immunogenicity assays and in silico modeling tools
+ Proven track record of integrating laboratory science and state-of-the-art machine learning protein design modeling tools to solve challenging protein design problems
+ Experience working in the wet lab or directly with wet lab scientists
+ Great communication abilities and meticulous attention to detail, including for written and oral presentation and code documentation
+ Broad general interest in modeling complex biological systems
+ Ability to drive an end-to-end project including working with collaborators to deliver results
+ Desire to be part of a team that transforms objectives into tangible outcomes, propels numerous dynamic projects, and cultivates effective cross-functional partnerships
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
Amgen is proud to have been recognized as one of LinkedIn Top 25 Companies in Canada for career growth. Click HERE for more details.
The base salary range for this position in Canada is $145,765 - $169,846 CAD.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.
0
Specialty Care Pharmaceutical Representative Immunology - Mississauga
Regeneron Pharmaceuticals
Posted 21 days ago
Job Viewed
Job Description
At Regeneron, we believe that when the right idea finds the right team, powerful change is possible. As we work across our growing network to invent, develop and commercialize life-transforming medicines for people with serious diseases, we're establishing new ways to think about science, manufacturing and commercialization.
As a Specialty Care Pharmaceutical Representative, you will play a pivotal role in driving our commercial goals and encouraging a high-performance culture, while covering the Mississauga North, Ontario Province territory. You will be responsible for running your territory, ensuring professional account planning and management of all key accounts and implementing a professional targeting & segmentation approach.
**Specialty Care Pharmaceutical Representative - Respiratory & Allergy**
**Mississauga, Richmond Hill, Brampton, Barrie, Thornhill, Woodbridge**
**As a Specialty Care Pharmaceutical Representative, a typical day might include the following:**
+ Establish and lead high quality HCP interactions by continuously keeping scientific knowledge around the product, indication and brand sales messaging up to date and optimally implementing sales & marketing plan.
+ Consistently deliver on the value proposition for the brand through key message communication to HCPs.
+ Work in alignment with the Brand Plan, develop and implement a local account plan based on key data sources and local market insights.
+ Collaborate closely with medical colleagues to implement regional programs and relevant activities to support HCP needs.
+ Leverage all communication channels including digital channels, in collaboration with other functions, to achieve the best possible share of voice in the market.
+ Report results and developments proactively and clearly to the Immunology leadership team
**This role might be for you if:**
+ You are passionate about ensuring that the asset's objectives are met by communicating key messages to HCPs, in line with good practice.
+ You are committed to work in collaboration and develop excellent partnership internally & externally, previous experience in an alliance is helpful.
+ You are thrilled about handling multiple channels to optimize customer engagement (e.g. F2F, remote calls, approved e-mails, digital communication platforms, etc.).
+ You can operate effectively in a "start-up" model as this is a completely new team.
To be considered for this opportunity you must hold a Bachelor's Degree with minimum 5+ years of pharmaceutical sales experience in Immunology, ideally within Respirology and Allergy. You are happy with regular travel and have a valid driver's license. Fluency in English is required.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
As a Specialty Care Pharmaceutical Representative, you will play a pivotal role in driving our commercial goals and encouraging a high-performance culture, while covering the Mississauga North, Ontario Province territory. You will be responsible for running your territory, ensuring professional account planning and management of all key accounts and implementing a professional targeting & segmentation approach.
**Specialty Care Pharmaceutical Representative - Respiratory & Allergy**
**Mississauga, Richmond Hill, Brampton, Barrie, Thornhill, Woodbridge**
**As a Specialty Care Pharmaceutical Representative, a typical day might include the following:**
+ Establish and lead high quality HCP interactions by continuously keeping scientific knowledge around the product, indication and brand sales messaging up to date and optimally implementing sales & marketing plan.
+ Consistently deliver on the value proposition for the brand through key message communication to HCPs.
+ Work in alignment with the Brand Plan, develop and implement a local account plan based on key data sources and local market insights.
+ Collaborate closely with medical colleagues to implement regional programs and relevant activities to support HCP needs.
+ Leverage all communication channels including digital channels, in collaboration with other functions, to achieve the best possible share of voice in the market.
+ Report results and developments proactively and clearly to the Immunology leadership team
**This role might be for you if:**
+ You are passionate about ensuring that the asset's objectives are met by communicating key messages to HCPs, in line with good practice.
+ You are committed to work in collaboration and develop excellent partnership internally & externally, previous experience in an alliance is helpful.
+ You are thrilled about handling multiple channels to optimize customer engagement (e.g. F2F, remote calls, approved e-mails, digital communication platforms, etc.).
+ You can operate effectively in a "start-up" model as this is a completely new team.
To be considered for this opportunity you must hold a Bachelor's Degree with minimum 5+ years of pharmaceutical sales experience in Immunology, ideally within Respirology and Allergy. You are happy with regular travel and have a valid driver's license. Fluency in English is required.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
This advertiser has chosen not to accept applicants from your region.
1
Customer Engagement Chapter Lead - Neuro-Immunology (Multiple Sclerosis)
Mississauga, Ontario
Roche
Posted 2 days ago
Job Viewed
Job Description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**Title:** Customer Engagement Chapter Lead - Neuro-Immunology (Multiple Sclerosis)
**Department:** Customer Experience and Commercial Operations Division
**Location:** Field based (Candidates can be based anywhere in Canada, ideally in ON or QC)
Chapters are the "homes" of employees within Roche that represent technical & functional topics/expertise. Chapters are focused on skill sets and expertise development (capability building) for today and the future, performance evaluation, and coaching, mentoring and managing to enable those capabilities to be drawn upon within the organization to work on squads, swarms or projects commissioned by squads, chapters or the organization. Chapters are characterized with the aim of developing and fostering collaborative, highly capable and driven colleagues that can deliver meaningful impact to patients and stakeholders in the pursuit of our vision.
**The Opportunity:**
As the Customer Engagement Chapter Lead for Neuro-Immunology (Multiple Sclerosis) you are an exceptional people leader with a competitive mindset to deliver best in class Customer Experience and Commercial execution excellence, to deliver broader and faster patient access to our medicines and solutions. You are responsible for the upskilling of the people in your chapter through development, coaching and mentoring for capability, performance and account plan execution, for exceptional customer experience. You are ultimately responsible for developing and deploying our people and resources for maximum customer engagement and business impact, in alignment with the Squad (Therapeutic or Disease Areas Team).
**_The Chapter Lead will be accountable to:_**
+ Recruiting, engaging and developing employees to bring out the best in everyone in strong alignment with business areas/ Squads
+ Understanding the different strengths and skills of every Chapter member in order to assess where they can best contribute to business needs
+ Assessing and developing mindsets, behaviors and functional/technical expertise capabilities for today and the future to have the greatest impact through structured and regular on the job coaching, mentoring and managing
+ Providing ongoing coaching and training for the capabilities required for roles within the chapter, within the context of coaching to performance: setting outcomes that employees are accountable to drive or deliver
+ Building clarity on role and expectations, developing and updating SOPs or operating guides for roles with each chapter to ensure we work in an agile and compliant manner
+ First line of defense on compliance matters and a steward of Roche's reputation
+ Clearly understanding and integrating Squad LTOs, MTOs and STOs, staying close to business to evolve the resources and capabilities to have the right people in the right place at the right time to deliver organizational priorities
+ Accountable for appropriate resource planning for squads to meet our current and future needs (based on our prioritization framework)
+ Leveraging networks, working hand-in-hand with other Customer Engagement Chapters to find commonalities and shared purpose to build capabilities (across other chapters, other affiliates)
+ Managing individual performance in lock-step and continuous collaboration with Squad Lead to ensure both provide feedback and coaching to continuously develop our employees
+ Rewarding and recognizing to create a team atmosphere of purpose and impact
**Who you are:**
+ You are a senior leader with highly competitive mindset and people leadership experience.
+ You possess 15+ years of Industry experience with increasing accountability and have a minimum of 7 years experience in people leadership. You have broad and deep multiple Sclerosis (MS) experience and active partnerships in the MS space.
+ You demonstrate experience and passion for Customer Experience and Commercial field excellence and have strong business acumen with entrepreneurial and highly competitive mindset.
+ You demonstrated proficiency in managing, mentoring, coaching and empowering teams with proven track record of delivering results.
+ You demonstrate strong collaboration and networking skills locally and globally.
+ You have great communication and influencing skills to operate in a matrix environment with strength in leading with ambiguity.
+ In this position, you will be servicing customers across Canada, therefore a proficient level of English is required and French may be required depending on geographical location.
+ You demonstrate experience in working with and leading a cross-functional team with diverse competencies, skills and functional expertise.
+ In this position you must have at least 50% field presence and travel across Canada.
_This position is not eligible for relocation benefits_
**Titre :** Responsable de chapitre engagement client - Neuroimmunologie (Sclérose en Plaques)
**Département :** Division Expérience Client et Opérations Commerciales
**Lieu :** Sur le terrain (Les candidats peuvent être basés n'importe où au Canada, idéalement en Ontario ou au Québec)
Les Chapitres sont les « foyers » des employés au sein de Roche qui représentent des thèmes/expertises techniques et fonctionnelles. Les Chapitres sont axés sur le développement des compétences et de l'expertise (renforcement des capacités) pour aujourd'hui et pour l'avenir, l'évaluation de la performance, ainsi que le coaching, le mentorat et la gestion pour permettre à ces capacités d'être utilisées au sein de l'organisation pour travailler sur des escouades ( _squads_ ), des essaims ( _swarms_ ) ou des projets commandités par des escouades, des chapitres ou l'organisation. Les Chapitres se caractérisent par l'objectif de développer et de favoriser des collègues collaboratifs, hautement compétents et motivés, capables d'avoir un impact significatif sur les patients et les parties prenantes dans la poursuite de notre vision.
**L'Opportunité :**
En tant que Responsable de Chapitre Engagement Client - Neuroimmunologie (Sclérose en Plaques), vous êtes un leader de personnes exceptionnel avec un état d'esprit compétitif pour offrir une Expérience Client et une exécution Commerciale d'excellence parmi les meilleures de leur catégorie, afin de fournir un accès plus large et plus rapide de nos médicaments et solutions aux patients. Vous êtes responsable du perfectionnement des personnes de votre chapitre par le développement, le coaching et le mentorat pour les capacités, la performance et l'exécution du plan de compte, en vue d'une expérience client exceptionnelle. En fin de compte, vous êtes responsable du développement et du déploiement de nos personnes et de nos ressources pour un engagement client et un impact commercial maximum, en alignement avec l'Escouade (Équipe Thérapeutique ou Aire Pathologique).
**_Le/la Responsable de Chapitre aura pour mandat de :_**
+ Recruter, mobiliser et développer les employés pour faire ressortir le meilleur de chacun en alignement solide avec les secteurs d'activité/Escouades.
+ Comprendre les différentes forces et compétences de chaque membre du Chapitre afin d'évaluer où ils peuvent le mieux contribuer aux besoins de l'entreprise.
+ Évaluer et développer les mentalités, les comportements et les capacités d'expertise fonctionnelle/technique pour aujourd'hui et pour l'avenir afin d'avoir le plus grand impact grâce à un coaching, un mentorat et une gestion structurés et réguliers sur le terrain.
+ Fournir un coaching et une formation continus pour les capacités requises pour les rôles au sein du chapitre, dans le contexte du coaching de performance : fixer des résultats pour lesquels les employés sont responsables de l'impulsion ou de la livraison.
+ Établir la clarté du rôle et des attentes, développer et mettre à jour les Procédures Opérationnelles Standard (POS) ou les guides d'exploitation pour les rôles au sein de chaque chapitre afin de garantir que nous travaillons de manière agile et conforme.
+ Être la première ligne de défense en matière de conformité et un gardien de la réputation de Roche.
+ Comprendre clairement et intégrer les OLT, MTO et STO de l'Escouade, rester proche des affaires pour faire évoluer les ressources et les capacités afin d'avoir les bonnes personnes au bon endroit au bon moment pour réaliser les priorités organisationnelles.
+ Être responsable de la planification appropriée des ressources pour que les escouades répondent à nos besoins actuels et futurs (sur la base de notre cadre de priorisation).
+ Tirer parti des réseaux, travailler main dans la main avec d'autres Chapitres Engagement Client pour trouver des points communs et un objectif partagé afin de renforcer les capacités (à travers d'autres chapitres, d'autres filiales).
+ Gérer la performance individuelle en collaboration continue et étroite avec le Chef d'Escouade pour garantir que les deux fournissent des commentaires et du coaching pour développer continuellement nos employés.
+ Récompenser et reconnaître pour créer une atmosphère d'équipe axée sur l'objectif et l'impact.
**Qui vous êtes :**
+ Vous êtes un leader senior avec un état d'esprit hautement compétitif et de l'expérience en leadership de personnes.
+ Vous possédez plus de 15 ans d'expérience dans l'industrie avec des responsabilités croissantes et vous avez un minimum de 7 ans d'expérience en leadership de personnes. Vous avez une expérience vaste et approfondie de la sclérose en plaques (SEP) et des partenariats actifs dans le domaine de la SEP.
+ Vous démontrez une expérience et une passion pour l'Expérience Client et l'excellence commerciale sur le terrain et vous avez un solide sens des affaires avec un état d'esprit entrepreneurial et hautement compétitif.
+ Vous avez démontré votre compétence à gérer, encadrer, coacher et autonomiser les équipes avec des résultats probants.
+ Vous faites preuve de solides compétences en collaboration et en réseautage localement et mondialement.
+ Vous avez d'excellentes compétences en communication et en influence pour opérer dans un environnement matriciel avec une force à diriger avec l'ambiguïté.
+ Dans ce poste, vous servirez des clients à travers le Canada, par conséquent, un niveau d'anglais courant est requis et le français peut être requis selon l'emplacement géographique.
+ Vous démontrez une expérience de travail et de leadership d'une équipe interfonctionnelle avec des compétences, des aptitudes et une expertise fonctionnelle diversifiées.
+ Dans ce poste, vous devez avoir au moins 50 % de présence sur le terrain et voyager à travers le Canada.
_Ce poste n'est pas éligible aux avantages de réinstallation_
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
**The Position**
**Title:** Customer Engagement Chapter Lead - Neuro-Immunology (Multiple Sclerosis)
**Department:** Customer Experience and Commercial Operations Division
**Location:** Field based (Candidates can be based anywhere in Canada, ideally in ON or QC)
Chapters are the "homes" of employees within Roche that represent technical & functional topics/expertise. Chapters are focused on skill sets and expertise development (capability building) for today and the future, performance evaluation, and coaching, mentoring and managing to enable those capabilities to be drawn upon within the organization to work on squads, swarms or projects commissioned by squads, chapters or the organization. Chapters are characterized with the aim of developing and fostering collaborative, highly capable and driven colleagues that can deliver meaningful impact to patients and stakeholders in the pursuit of our vision.
**The Opportunity:**
As the Customer Engagement Chapter Lead for Neuro-Immunology (Multiple Sclerosis) you are an exceptional people leader with a competitive mindset to deliver best in class Customer Experience and Commercial execution excellence, to deliver broader and faster patient access to our medicines and solutions. You are responsible for the upskilling of the people in your chapter through development, coaching and mentoring for capability, performance and account plan execution, for exceptional customer experience. You are ultimately responsible for developing and deploying our people and resources for maximum customer engagement and business impact, in alignment with the Squad (Therapeutic or Disease Areas Team).
**_The Chapter Lead will be accountable to:_**
+ Recruiting, engaging and developing employees to bring out the best in everyone in strong alignment with business areas/ Squads
+ Understanding the different strengths and skills of every Chapter member in order to assess where they can best contribute to business needs
+ Assessing and developing mindsets, behaviors and functional/technical expertise capabilities for today and the future to have the greatest impact through structured and regular on the job coaching, mentoring and managing
+ Providing ongoing coaching and training for the capabilities required for roles within the chapter, within the context of coaching to performance: setting outcomes that employees are accountable to drive or deliver
+ Building clarity on role and expectations, developing and updating SOPs or operating guides for roles with each chapter to ensure we work in an agile and compliant manner
+ First line of defense on compliance matters and a steward of Roche's reputation
+ Clearly understanding and integrating Squad LTOs, MTOs and STOs, staying close to business to evolve the resources and capabilities to have the right people in the right place at the right time to deliver organizational priorities
+ Accountable for appropriate resource planning for squads to meet our current and future needs (based on our prioritization framework)
+ Leveraging networks, working hand-in-hand with other Customer Engagement Chapters to find commonalities and shared purpose to build capabilities (across other chapters, other affiliates)
+ Managing individual performance in lock-step and continuous collaboration with Squad Lead to ensure both provide feedback and coaching to continuously develop our employees
+ Rewarding and recognizing to create a team atmosphere of purpose and impact
**Who you are:**
+ You are a senior leader with highly competitive mindset and people leadership experience.
+ You possess 15+ years of Industry experience with increasing accountability and have a minimum of 7 years experience in people leadership. You have broad and deep multiple Sclerosis (MS) experience and active partnerships in the MS space.
+ You demonstrate experience and passion for Customer Experience and Commercial field excellence and have strong business acumen with entrepreneurial and highly competitive mindset.
+ You demonstrated proficiency in managing, mentoring, coaching and empowering teams with proven track record of delivering results.
+ You demonstrate strong collaboration and networking skills locally and globally.
+ You have great communication and influencing skills to operate in a matrix environment with strength in leading with ambiguity.
+ In this position, you will be servicing customers across Canada, therefore a proficient level of English is required and French may be required depending on geographical location.
+ You demonstrate experience in working with and leading a cross-functional team with diverse competencies, skills and functional expertise.
+ In this position you must have at least 50% field presence and travel across Canada.
_This position is not eligible for relocation benefits_
**Titre :** Responsable de chapitre engagement client - Neuroimmunologie (Sclérose en Plaques)
**Département :** Division Expérience Client et Opérations Commerciales
**Lieu :** Sur le terrain (Les candidats peuvent être basés n'importe où au Canada, idéalement en Ontario ou au Québec)
Les Chapitres sont les « foyers » des employés au sein de Roche qui représentent des thèmes/expertises techniques et fonctionnelles. Les Chapitres sont axés sur le développement des compétences et de l'expertise (renforcement des capacités) pour aujourd'hui et pour l'avenir, l'évaluation de la performance, ainsi que le coaching, le mentorat et la gestion pour permettre à ces capacités d'être utilisées au sein de l'organisation pour travailler sur des escouades ( _squads_ ), des essaims ( _swarms_ ) ou des projets commandités par des escouades, des chapitres ou l'organisation. Les Chapitres se caractérisent par l'objectif de développer et de favoriser des collègues collaboratifs, hautement compétents et motivés, capables d'avoir un impact significatif sur les patients et les parties prenantes dans la poursuite de notre vision.
**L'Opportunité :**
En tant que Responsable de Chapitre Engagement Client - Neuroimmunologie (Sclérose en Plaques), vous êtes un leader de personnes exceptionnel avec un état d'esprit compétitif pour offrir une Expérience Client et une exécution Commerciale d'excellence parmi les meilleures de leur catégorie, afin de fournir un accès plus large et plus rapide de nos médicaments et solutions aux patients. Vous êtes responsable du perfectionnement des personnes de votre chapitre par le développement, le coaching et le mentorat pour les capacités, la performance et l'exécution du plan de compte, en vue d'une expérience client exceptionnelle. En fin de compte, vous êtes responsable du développement et du déploiement de nos personnes et de nos ressources pour un engagement client et un impact commercial maximum, en alignement avec l'Escouade (Équipe Thérapeutique ou Aire Pathologique).
**_Le/la Responsable de Chapitre aura pour mandat de :_**
+ Recruter, mobiliser et développer les employés pour faire ressortir le meilleur de chacun en alignement solide avec les secteurs d'activité/Escouades.
+ Comprendre les différentes forces et compétences de chaque membre du Chapitre afin d'évaluer où ils peuvent le mieux contribuer aux besoins de l'entreprise.
+ Évaluer et développer les mentalités, les comportements et les capacités d'expertise fonctionnelle/technique pour aujourd'hui et pour l'avenir afin d'avoir le plus grand impact grâce à un coaching, un mentorat et une gestion structurés et réguliers sur le terrain.
+ Fournir un coaching et une formation continus pour les capacités requises pour les rôles au sein du chapitre, dans le contexte du coaching de performance : fixer des résultats pour lesquels les employés sont responsables de l'impulsion ou de la livraison.
+ Établir la clarté du rôle et des attentes, développer et mettre à jour les Procédures Opérationnelles Standard (POS) ou les guides d'exploitation pour les rôles au sein de chaque chapitre afin de garantir que nous travaillons de manière agile et conforme.
+ Être la première ligne de défense en matière de conformité et un gardien de la réputation de Roche.
+ Comprendre clairement et intégrer les OLT, MTO et STO de l'Escouade, rester proche des affaires pour faire évoluer les ressources et les capacités afin d'avoir les bonnes personnes au bon endroit au bon moment pour réaliser les priorités organisationnelles.
+ Être responsable de la planification appropriée des ressources pour que les escouades répondent à nos besoins actuels et futurs (sur la base de notre cadre de priorisation).
+ Tirer parti des réseaux, travailler main dans la main avec d'autres Chapitres Engagement Client pour trouver des points communs et un objectif partagé afin de renforcer les capacités (à travers d'autres chapitres, d'autres filiales).
+ Gérer la performance individuelle en collaboration continue et étroite avec le Chef d'Escouade pour garantir que les deux fournissent des commentaires et du coaching pour développer continuellement nos employés.
+ Récompenser et reconnaître pour créer une atmosphère d'équipe axée sur l'objectif et l'impact.
**Qui vous êtes :**
+ Vous êtes un leader senior avec un état d'esprit hautement compétitif et de l'expérience en leadership de personnes.
+ Vous possédez plus de 15 ans d'expérience dans l'industrie avec des responsabilités croissantes et vous avez un minimum de 7 ans d'expérience en leadership de personnes. Vous avez une expérience vaste et approfondie de la sclérose en plaques (SEP) et des partenariats actifs dans le domaine de la SEP.
+ Vous démontrez une expérience et une passion pour l'Expérience Client et l'excellence commerciale sur le terrain et vous avez un solide sens des affaires avec un état d'esprit entrepreneurial et hautement compétitif.
+ Vous avez démontré votre compétence à gérer, encadrer, coacher et autonomiser les équipes avec des résultats probants.
+ Vous faites preuve de solides compétences en collaboration et en réseautage localement et mondialement.
+ Vous avez d'excellentes compétences en communication et en influence pour opérer dans un environnement matriciel avec une force à diriger avec l'ambiguïté.
+ Dans ce poste, vous servirez des clients à travers le Canada, par conséquent, un niveau d'anglais courant est requis et le français peut être requis selon l'emplacement géographique.
+ Vous démontrez une expérience de travail et de leadership d'une équipe interfonctionnelle avec des compétences, des aptitudes et une expertise fonctionnelle diversifiées.
+ Dans ce poste, vous devez avoir au moins 50 % de présence sur le terrain et voyager à travers le Canada.
_Ce poste n'est pas éligible aux avantages de réinstallation_
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**
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