451 Industry Relations jobs in Canada
Portfolio Manager (Relationship Management)
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Salary:
PORTFOLIO MANAGER, Successful Investor Wealth Management Inc.
We are an established wealth management and investment publishing firm with 25+ years experience in subscription marketing and independent portfolio management with assets under management verging on $1 billion and growing. Successful Investor Wealth Management (SIWM) is currently seeking a Portfolio Manager who specializes in Client Relationship Management.
We are transforming our business and experiencing significant growth and as a result SIWM is looking for an investment professional with strong relationship management skills who will provide high quality service to clients and contribute to the continued growth of the organization.
With the objective of growing and diversifying the client base, the ideal candidate will have a solid understanding of capital markets and be able to articulate SIWMs investment process and philosophy. Conducting a thorough assessment of each clients goals, objectives, and risk tolerance from which an appropriate investment strategy is developed is key to the role. As the organization puts more emphasis on value-added services such as retirement planning, tax and family financial planning, a high level of comfort with these value-added services will be important.
To achieve the above-mentioned goals, the candidate will be the primary point of contact on most portfolios. The selected candidate will have excellent interpersonal skills that will allow quick building of strong bonds of trust with SIWMs private clientele. The candidate will be self-sustaining, self-sufficient, and proactive but at the same time a team player able to evolve in a collegial environment and foster collaboration.
KEY RESPONSIBILITIES
- Develop a relationship of trust with existing and future clients of SIWM and be their primary point of contact.
- Manage, maintain, and enhance SIWMs relationships with its clients.
- Thoroughly assess each clients unique circumstances, goals, objectives, risk tolerances and constraint.
- Effectively communicate SIWMs investment philosophy and strategy as well as understanding and articulating our investment thesis on a sector and individual security basis.
- Coordinate and oversee the administrative aspects of the client relationship and ensure high quality and accuracy of information.
- Responsible for Know Your Client and suitability issues.
- Conduct all activities within a best-in-class culture of compliance and service.
- Seek opportunities to cross-sell or upsell to existing clients.
- Grow the business by identifying new sales and business development opportunities.
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.
- Provide excellent service to maintain a positive reputation for the business.
- Resolve any client complaints promptly and professionally.
- Communicate with clients who express a desire to transfer their assets out to understand their reasons and make every effort to retain their valued business.
- Participate in and contribute to SIWMs overall growth and strategic vision as well as building the firm brand.
- Accomplish department objectives.
- Planning and evaluating department activities.
- Manage daily operations of a small customer service team.
REQUIREMENTS (Qualifications, Experience & Skills)
- University Degree.
- Completion of the Canadian Securities Course required.
- Registered with Securities Commissions as a Portfolio Manager (Advising Representative); CFA preferred.
- Experience with suitability determinations for clients and know-your-product analysis.
- 5 years experience with at least 3 years in a client-facing role.
- The Certified Financial Planner designation or similar credentials would be an asset.
- Ability to build, foster and maintain positive professional relationships.
- Devotion to high-quality customer service.
- A team player with excellent communication skills, computer proficiency and high level of professionalism.
- Be able to meet targets and handle a high-pressure environment.
- Strong relationship management skills.
- Excellent influencing skills.
Located near Yonge St. and Sheppard Ave. in North York, Toronto. We are seeking a dynamic and adaptable team member who can thrive in a hybrid work environment, combining the best of both remote and in-office work to achieve our goals.
Pre-employment work references, credit and criminal background checks are required.
Successful Investor Wealth Management Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Manager, Account Management
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Job Description
ABOUT TRIBUTE TECHNOLOGY:
At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.
ABOUT YOU:
Tribute Technology seeks a Manager of Account Management who excels in cultivating outstanding customer relationships and possesses a unique combination of passion, experience, people-centered leadership, and a proven history of steering organizational change.
As a player / coach, the Manager of Account Management will lead and mentor a team of account management professionals, as well as ensure customer satisfaction, retention, and revenue growth through effective relationship management for their accounts.
KEY RESPONSIBILITIES:
- Drive customer retention and expansion by leading team of Account Managers
- Lead and inspire a team of Account Managers, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies
- Cultivate and maintain strong relationships with key stakeholders at customer organizations, understanding their business goals and challenges
- Act as trusted advisor to customers, ensuring they realize the full value of our platform and proactively addressing their evolving needs
- Collaborate with the sales team to identify cross-sell opportunities
- Develop and implement strategies to improve customer retention and reduce churn, directly impacting revenue growth
- Monitor customer engagement and health metrics to proactively mitigate risk and deliver tailored success plans
- Measure and report on key KPIs, including customer satisfaction, retention rates, and revenue impact
- Cross-collaborate with internal teams to advocate for the voice of the customer
- Partner closely with sales, product, and services teams to advance Tribute’s mission and approach to customer engagement
- Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Commercial team leadership
QUALIFICATIONS AND EXPERIENCE:
- 5+ years of experience in Customer Success or Account Management Enterprise SaaS
- Proven track record of exceeding retention and expansion quotas
- Proven ability to manage large (several thousand) logo portfolio
- Experience leading a CS or Account Management team in a digital-led or scaled engagement model
- Proven ability to coach and manage CS/Account Management professionals, especially in structured, playbook-driven environments with dynamic customer engagement.
- Commercially aware, with the ability to coach Account Managers on how to identify value stories, spot expansion signals, and partner effectively with AEs.
- Operationally observant, with a strong eye for inefficiencies, friction, or process breakdowns — and a collaborative mindset for surfacing improvements that can inform broader systems thinking.
- Highly self-motivated and accountable - you take ownership of your team’s results and raise the bar on what great looks like.
- Analytical and outcome-oriented, with a track record of using performance data to drive individual and team-level improvements.
- Exceptional communication, presentation, and negotiation skills, with executive presence
- Bachelor’s degree in a relevant field required; advanced degree or MBA is a plus
WHAT WE OFFER YOU:
- Competitive salary
- Great benefits package (401k Match, Cigna for health, vision, dental, PTO, Paid Holidays. . .)
- An outstanding collaborative work environment
- Fully Remote in North America
#LI-remote
WORK ENVIRONMENT / PHYSICAL DEMANDS:
Psychological conditions:
Contact with clients on a regular basis, multiple priorities and deadlines, pressure of sales targets
We are committed to maintaining inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted in relation to this or any other job opportunity or testing, please advise a representative in a timely manner of the accommodation measures which are required in order to enable you to be assessed in a fair and equitable manner. All information received relating to accommodation measures will remain confidential. Please note that we will not automatically consult accommodation requests from prior selection processes.
We are not sponsoring visas at this time.
Account Management/Sales Representative
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Account Management/Sales Representative
Les Laboratoires Vaporus Inc. - Saint-Laurent, QC
Job Description
Les Laboratoires Vaporus Inc. is a vaping product manufacturer and distribution company looking for a dynamic, creative, motivated and goal-orientated person to help us with our sales initiatives.
Duties/Responsibilities:
- Cold calls/Prospects for new business development (B2B
- Autonomous Lead Generation
- Identify new sales opportunities by using up-selling and cross-selling techniques
- Manage and solve conflicts/concerns with clients
- Prepare, deliver, and follow up on proposals
- Entering orders
- Promote awareness of new products
- Meet and exceed sales goals
- Maintain sales database
Desired Skills & Experience:
- Excellent command of French and English, verbal and written
- Experience in a business-to-business sales position
- Driven and able to work autonomously
- Attentive to details, tight organizational and time management skills
- Confident and persuasive
- Proficient with MS Office
- Willing to travel
Perks and Benefits:
* 50 000 - 75 000$ + commission
* Free Parking
Job Type: Full-time
Required education:
- High school or equivalent
Account Director - Facility Management
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**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of.
**_Work That Matters, People Who Care._**
**Job Description**
**WHATu2019S THE JOB?**
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As an
**Account Director**
(Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff at our Airport location. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.
**Your work will include:**
Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the
_Tenacity Client for Life_
methodology
Ensures a visible Account-level presence to foster and maintain effective working relationship with all Clients
Aligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)
Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are met.
Acts as a talent scout using networks to help identify, recruit and vet proposed Dexterra People
Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.
Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process
**Qualifications**
**WHO ARE WE LOOKING FOR?**
Minimum of 5 years of operational experience in Integrated Facilities
Management specifically in Aviation
Federal Government Security Clearance required
Awareness of technical elements needed to deliver services support
Attracts, develops and retains employees, providing a safe, supportive work environment, supporting people strategies
A clear criminal record check is required for this role.
Bilingualism is an asset
**Additional Information**
**WHATu2019S IN IT FOR YOU?**
Be part of an industry that''s more important than ever!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
#IND1
Account Director - Facility Management
Posted today
Job Viewed
Job Description
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job u2013 we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, thatu2019s something weu2019re truly proud of.
**_Work That Matters, People Who Care._**
**Job Description**
**WHATu2019S THE JOB?**
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As an
**Account Director**
(Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff at our Airport location. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.
**Your work will include:**
Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the
_Tenacity Client for Life_
methodology
Ensures a visible Account-level presence to foster and maintain effective working relationship with all Clients
Aligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)
Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are met.
Acts as a talent scout using networks to help identify, recruit and vet proposed Dexterra People
Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.
Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process
**Qualifications**
**WHO ARE WE LOOKING FOR?**
Minimum of 5 years of operational experience in Integrated Facilities
Management specifically in Aviation
Federal Government Security Clearance required
Awareness of technical elements needed to deliver services support
Attracts, develops and retains employees, providing a safe, supportive work environment, supporting people strategies
A clear criminal record check is required for this role.
Bilingualism is an asset
**Additional Information**
**WHATu2019S IN IT FOR YOU?**
Be part of an industry that''s more important than ever!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteransu2019 status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
#IND1
Account Coordinator (Client Management)
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Job Description
Salary: 55,000
The Opportunity:
Were building something that matters to the future of financial services marketingand were looking for others who are just as motivated.
If you have agency experience we want to hear from you.
The Why:
- A competitive base salary
- A rapidly growing organization with genuine opportunities for career advancement and ongoing skill development
- Comprehensive health and wellness benefits
- 5 Paid personal days
- Paid volunteer time
- A balanced hybrid schedule focused on in-office collaboration while benefiting from one remote workday per week
- Frequent team events & activities
- Summer Fridays
The Who:
Fintel Connect is focused on making a meaningful impact. As a leading full-service affiliate marketing solution for financial institutions across North America, were building a team of driven, thoughtful people who want to help shape the future of performance marketingand see the results of their work in real time.
Is it you we are looking for?
As part of our team, you will manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you will assist with all matters relating to client management including but not limited to: managing regular client meetings, hitting KPIs within budget, delivering reporting deadlines, recruiting new publisher partners and contributing to affiliate strategies.
You're an ideal candidate if you are detail-oriented, well-spoken, resourceful and have strong interpersonal skills that will foster genuine relationships with Fintel Connect partners, affiliates and clients alike.
The Responsibilities:
- Contribute to program strategies
- Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation
- Recruit and activate affiliates for your programs with a focus on new and exciting opportunities
- Meet program targets: increase affiliate traffic, conversions and approvals for your client roster
- Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes
- Increase affiliate traffic and conversions for assigned affiliate programs
- Perform Monthly ROI analysis on affiliate programs and commission deals
- Share knowledge with teammates through support, training and sharing of experiences
- Demonstrate a clear understanding of individual clients needs, their businesses and objectives
- Offer insight and guidance to troubleshoot and respond to client queries
- Create and manage campaign assets as required
- Gain expert system knowledge and in-depth comprehension of Fintel's proprietary tracking software to troubleshoot and lead when necessary
- Monitor affiliate content and coverage as needed to ensure compliance with program terms
The Qualifications:
- Bachelor's degree in Marketing, Business, Commerce, Public relations or related fields
- 1+ years of related work experience
- Self-motivated and demonstrates initiative
- Excellent customer relationship management skills and ability to develop strategic partnerships
- Ability to work under pressure and deliver in results and goal-oriented organization
- Adaptable team player that is career-oriented
- Effective written and spoken communication in English Strong negotiation, analytical and implementation skills
- High attention to detail and strong writing and data analysis skills
- Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress
- Knowledge of SEO, PPC, and email marketing an asset
- Legally entitled to work in Canada
At Fintel Connect, we are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. Join us and be part of a team shaping the future of growth in the financial sector. For more about us, visit our website:Fintel Connect
Business Development
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Job Description
Business Development Representative – Security (Atlantic Region)
Location: Halifax
Founded in 1995, Admiral has been a trusted name in the security industry for 30 years, providing reliable and professional security solutions to businesses, residential properties, and event organizers. Our mission is to deliver innovative, high-quality security services while upholding our core values of integrity, excellence, and customer satisfaction. We are committed to fostering a culture of teamwork, continuous improvement, and strong client relationships.
As we continue to grow, we are seeking a Business Development Representative to drive expansion and establish new partnerships in the Atlantic region. This is primarily a B2B (Business-to-Business) sales role, focused on promoting and selling our range of security services, including video monitoring, alarm response, private detective services, and other security solutions to commercial clients, property managers, and businesses.
Key ResponsibilitiesExpand market presence by recruiting new B2B clients and securing contracts for a range of security services, including video monitoring, alarm response, and private detective services
Identify business opportunities through direct outreach, networking, and industry research
Promote Admiral’s security solutions to potential clients, including businesses, property managers, and event organizers
Establish long-term business relationships and position Admiral as a trusted security provider
Negotiate contracts and service agreements that align with client needs and company objectives
Monitor industry trends and competitors to identify growth opportunities
Attend networking events, conferences, and trade shows to promote the company's services
Coordinate with internal teams to ensure excellent service delivery and client satisfaction
Experience in B2B sales, business development, or a related field (security industry experience is an asset)
Strong negotiation and communication skills
Ability to analyze client needs and present tailored security solutions
Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM tools
Bilingual (English/French) is an asset
Valid driver’s license and ability to travel (90% on the road)
Competitive base salary with commission
Company vehicle and phone provided
On-site gym for employee wellness
On-site parking for convenience
Opportunity for career growth in a dynamic and expanding industry
If you are a motivated professional looking to make an impact in the security industry, apply today.
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Business Development
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Job Description
Business Development Representative – Security (Atlantic Region)
Location: Southern New Brunswick (with travel across the Atlantic region)
Founded in 1995, Admiral has been a trusted name in the security industry for 30 years, providing reliable and professional security solutions to businesses, residential properties, and event organizers. Our mission is to deliver innovative, high-quality security services while upholding our core values of integrity, excellence, and customer satisfaction. We are committed to fostering a culture of teamwork, continuous improvement, and strong client relationships.
As we continue to grow, we are seeking a Business Development Representative to drive expansion and establish new partnerships in the Atlantic region. This is primarily a B2B (Business-to-Business) sales role, focused on promoting and selling our range of security services, including video monitoring, alarm response, private detective services, and other security solutions to commercial clients, property managers, and businesses.
Key ResponsibilitiesExpand market presence by recruiting new B2B clients and securing contracts for a range of security services, including video monitoring, alarm response, and private detective services
Identify business opportunities through direct outreach, networking, and industry research
Promote Admiral’s security solutions to potential clients, including businesses, property managers, and event organizers
Establish long-term business relationships and position Admiral as a trusted security provider
Negotiate contracts and service agreements that align with client needs and company objectives
Monitor industry trends and competitors to identify growth opportunities
Attend networking events, conferences, and trade shows to promote the company's services
Coordinate with internal teams to ensure excellent service delivery and client satisfaction
Experience in B2B sales, business development, or a related field (security industry experience is an asset)
Strong negotiation and communication skills
Ability to analyze client needs and present tailored security solutions
Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM tools
Bilingual (English/French) is an asset
Valid driver’s license and ability to travel (70% on the road)
Competitive base salary with commission
Company vehicle and phone provided
On-site gym for employee wellness
On-site parking for convenience
Opportunity for career growth in a dynamic and expanding industry
If you are a motivated professional looking to make an impact in the security industry, apply today.