49 Information Systems jobs in Canada
Information Systems Support Technician
Posted today
Job Viewed
Job Description
Skjodt-Barrett is a world-class manufacturer of food solutions and custom ingredients for North America's most beloved and trusted brands. We take pride in working closely with our customers to understand their unique needs and create innovative, individualized solutions that deliver joy to their customers.
A family-founded company started over 35 years ago, we are backed by the investment company Axel Johnson Inc (AJI). With their investment and support, we are well-positioned to foster growth and explore new opportunities.
Our customers, blue-chip international brands and mid-sized producers alike, are why we exist. Our teams of innovators, communicators, and managers are the people who meet their needs, build trust, and exceed their expectations.
**Who we need**
Reporting to the Director, Information Systems, we are seeking an Information Systems Support Technician to join our team. As our new Information Systems Support Technician, you will be the first point of contact for technical issues, providing responsive and solution-oriented support to end users, and ensuring systems are running smoothly and securely. You will contribute to maintaining and improving infrastructure, servers, and security tools, and collaborate closely with our IS team in Indiana.
*This is a fully onsite role based at our Brampton head office and manufacturing facility.*
**Who you are**
You are early in your IT career and ready to take the next step to deepen your technical expertise and broaden your exposure across an organization. You bring hands-on experience supporting users and troubleshooting hardware and software issues. You are comfortable working in a manufacturing environment and understand the importance of keeping systems running smoothly on the plant floor as well as in the office. You are confident in communicating with people at all levels—from frontline staff to senior leadership—and can explain technical issues in a clear, supportive way.
**What’s in it for you**
*Make an impact from day one.* This is more than just office tech support—it is an opportunity to sharpen your IT skills while playing a vital role in keeping operations running smoothly across our entire business, from corporate offices to our manufacturing facility. You will be the go-to person for day-to-day systems support, including onboarding and offboarding, resolving access issues, and troubleshooting a range of technical problems in both Windows and Mac environments. You will gain exposure to infrastructure systems like Windows and Linux servers, VMware, enterprise networking, switches, and Wi-Fi—without needing to go deep on infrastructure setup or vendor escalations. Your role touches the full tech ecosystem, and your work will help power everything from team productivity to operational efficiency on the manufacturing floor.
*Career development.* At Skjodt-Barrett, we value the drive to bring ideas to life and the resilience to be accountable for your actions. We have a proven history of supporting the professional development and career growth of our people. You will work for a manager who believes in providing mentorship and sharing knowledge. You will play a critical role at a collaborative, values-driven organization that takes a family-first approach and offers the chance to scale your career, whether that’s working towards an administrator role or a team lead.
**How you will make an impact:**
- **Support the teams.** You will provide first- and second-level technical support to end users at the Brampton facility, both in-office and in the plant. You will support and troubleshoot on-prem and cloud-based business applications and communication tools, including Zoom, Microsoft 365, and Teams. You will provide remote support for the Indiana facility as needed.
- **Onboarding and offboarding.** You will set up accounts in Active Directory and configure new users, desktops, laptops, mobile devices, phones, and peripherals.
- **Maintain infrastructure.** You will assist with maintaining and updating local infrastructure, including switches, wireless access points, and printers. You will help deploy and manage Windows Servers and cloud services (Azure). You will support IT security tools such as endpoint protection, MFA, and patch management.
- **Share knowledge.** You will maintain accurate documentation for IT systems, support procedures, and inventory.
**What you bring:**
- **The end-user focus.** You thrive in a role where you can support people first and take a solution-oriented approach. You operate with a sense of urgency to follow through the troubleshooting process from start to finish, including communication with customers, colleagues, and managers.
- **The experience.** You have worked in IT support, help desk, or systems administration roles, supporting end users, managing and configuring system access, and maintaining and updating hardware and software.
- **The technical knowledge.** You are highly proficient in Microsoft 365, Windows 10/11, Active Directory, and basic Azure AD administration. You have an understanding of basic networking (TCP/IP, DNS, DHCP, VLANs). You may have experience with Veeam Backup & Replication and VMware vSphere/ESXi.
- **The interpersonal skills.** You are a clear, confident communicator who takes pride in helping others understand and use technology effectively. You approach every interaction with empathy and patience, translating technical solutions into language that makes sense to a non-technical audience. You build trust easily—whether you are working with office staff, plant team members, leadership, or external vendors—and you understand how to tailor your approach to suit different roles and personalities. You value diverse perspectives and enjoy being part of a collaborative, inclusive environment.
**Why join?**
We've got great taste. We care deeply about fostering a culture of transparency, responsibility, and integrity. It's what drives us to make great-tasting, convenient, and healthy ingredients and finished products that our customers depend on. With a focus on nurturing and growing our employees' careers and professional satisfaction, we believe in open communication, idea sharing, and knowledge building. Skjodt-Barrett is committed to building an inclusive culture that helps to create longevity, growth, and innovation in the food industry.
We are working towards a sustainable future. We believe that what's good for people and the planet is good for profit. It is everyone's responsibility to do their part. We recognize the growing need to prioritize sustainability in manufacturing, and we continue to take steps to evolve. We strive to accelerate the adoption of sustainable packaging and food products to be a responsible partner for our customers and for the greater good. We take our role as a supply chain partner to heart and adhere to a strict Supplier Code of Conduct to ensure that our vendors uphold the integrity and values we live by.
We believe actions speak louder than words. Every day, we come together to exceed the expectations of our customers, each other and ourselves, inspired by our values:
- We care. About family, honesty, and respect.
- We communicate. Across every level, often, effectively, and clearly.
- We Empower. With trust, integrity, and accountability.
- We Deliver. Every time, through teamwork, innovation, and results.
**Apply now.**
At Skjodt-Barrett, we aim for diversity, equality, accessibility and inclusion in all of our operations and interactions. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for and want to play an integral role in delivering innovative food product solutions, apply to express your interest.
**What you can expect from our interview process:**
- A virtual interview with a Talent Advisor discussing your interest in the role and the company.
- An in-person interview with the Director, Infrastructure Systems. You will discuss your technical experience and your approach to exceeding the expectation of end users or customers.
- An in-person interview with one to two team members to explore how your role will support their team’s goals and day-to-day needs.
Skjodt-Barrett welcomes and encourages applications from people with disabilities. Please let us know what accommodations you require across the selection process.
#LI-DNI
ifCge3l8xt
Information Systems Support Technician
Posted today
Job Viewed
Job Description
Skjodt-Barrett is a world-class manufacturer of food solutions and custom ingredients for North America's most beloved and trusted brands. We take pride in working closely with our customers to understand their unique needs and create innovative, individualized solutions that deliver joy to their customers.
A family-founded company started over 35 years ago, we are backed by the investment company Axel Johnson Inc (AJI). With their investment and support, we are well-positioned to foster growth and explore new opportunities.
Our customers, blue-chip international brands and mid-sized producers alike, are why we exist. Our teams of innovators, communicators, and managers are the people who meet their needs, build trust, and exceed their expectations.
**Who we need**
Reporting to the Director, Information Systems, we are seeking an Information Systems Support Technician to join our team. As our new Information Systems Support Technician, you will be the first point of contact for technical issues, providing responsive and solution-oriented support to end users, and ensuring systems are running smoothly and securely. You will contribute to maintaining and improving infrastructure, servers, and security tools, and collaborate closely with our IS team in Indiana.
*This is a fully onsite role based at our Brampton head office and manufacturing facility.*
**Who you are**
You are early in your IT career and ready to take the next step to deepen your technical expertise and broaden your exposure across an organization. You bring hands-on experience supporting users and troubleshooting hardware and software issues. You are comfortable working in a manufacturing environment and understand the importance of keeping systems running smoothly on the plant floor as well as in the office. You are confident in communicating with people at all levels—from frontline staff to senior leadership—and can explain technical issues in a clear, supportive way.
**What’s in it for you**
*Make an impact from day one.* This is more than just office tech support—it is an opportunity to sharpen your IT skills while playing a vital role in keeping operations running smoothly across our entire business, from corporate offices to our manufacturing facility. You will be the go-to person for day-to-day systems support, including onboarding and offboarding, resolving access issues, and troubleshooting a range of technical problems in both Windows and Mac environments. You will gain exposure to infrastructure systems like Windows and Linux servers, VMware, enterprise networking, switches, and Wi-Fi—without needing to go deep on infrastructure setup or vendor escalations. Your role touches the full tech ecosystem, and your work will help power everything from team productivity to operational efficiency on the manufacturing floor.
*Career development.* At Skjodt-Barrett, we value the drive to bring ideas to life and the resilience to be accountable for your actions. We have a proven history of supporting the professional development and career growth of our people. You will work for a manager who believes in providing mentorship and sharing knowledge. You will play a critical role at a collaborative, values-driven organization that takes a family-first approach and offers the chance to scale your career, whether that’s working towards an administrator role or a team lead.
**How you will make an impact:**
* **Support the teams.** You will provide first- and second-level technical support to end users at the Brampton facility, both in-office and in the plant. You will support and troubleshoot on-prem and cloud-based business applications and communication tools, including Zoom, Microsoft 365, and Teams. You will provide remote support for the Indiana facility as needed.
* **Onboarding and offboarding.** You will set up accounts in Active Directory and configure new users, desktops, laptops, mobile devices, phones, and peripherals.
* **Maintain infrastructure.** You will assist with maintaining and updating local infrastructure, including switches, wireless access points, and printers. You will help deploy and manage Windows Servers and cloud services (Azure). You will support IT security tools such as endpoint protection, MFA, and patch management.
* **Share knowledge.** You will maintain accurate documentation for IT systems, support procedures, and inventory.
**What you bring:**
* **The end-user focus.** You thrive in a role where you can support people first and take a solution-oriented approach. You operate with a sense of urgency to follow through the troubleshooting process from start to finish, including communication with customers, colleagues, and managers.
* **The experience.** You have worked in IT support, help desk, or systems administration roles, supporting end users, managing and configuring system access, and maintaining and updating hardware and software.
* **The technical knowledge.** You are highly proficient in Microsoft 365, Windows 10/11, Active Directory, and basic Azure AD administration. You have an understanding of basic networking (TCP/IP, DNS, DHCP, VLANs). You may have experience with Veeam Backup & Replication and VMware vSphere/ESXi.
* **The interpersonal skills.** You are a clear, confident communicator who takes pride in helping others understand and use technology effectively. You approach every interaction with empathy and patience, translating technical solutions into language that makes sense to a non-technical audience. You build trust easily—whether you are working with office staff, plant team members, leadership, or external vendors—and you understand how to tailor your approach to suit different roles and personalities. You value diverse perspectives and enjoy being part of a collaborative, inclusive environment.
**Why join?**
We've got great taste. We care deeply about fostering a culture of transparency, responsibility, and integrity. It's what drives us to make great-tasting, convenient, and healthy ingredients and finished products that our customers depend on. With a focus on nurturing and growing our employees' careers and professional satisfaction, we believe in open communication, idea sharing, and knowledge building. Skjodt-Barrett is committed to building an inclusive culture that helps to create longevity, growth, and innovation in the food industry.
We are working towards a sustainable future. We believe that what's good for people and the planet is good for profit. It is everyone's responsibility to do their part. We recognize the growing need to prioritize sustainability in manufacturing, and we continue to take steps to evolve. We strive to accelerate the adoption of sustainable packaging and food products to be a responsible partner for our customers and for the greater good. We take our role as a supply chain partner to heart and adhere to a strict Supplier Code of Conduct to ensure that our vendors uphold the integrity and values we live by.
We believe actions speak louder than words. Every day, we come together to exceed the expectations of our customers, each other and ourselves, inspired by our values:
* We care. About family, honesty, and respect.
* We communicate. Across every level, often, effectively, and clearly.
* We Empower. With trust, integrity, and accountability.
* We Deliver. Every time, through teamwork, innovation, and results.
**Apply now.**
At Skjodt-Barrett, we aim for diversity, equality, accessibility and inclusion in all of our operations and interactions. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for and want to play an integral role in delivering innovative food product solutions, apply to express your interest.
**What you can expect from our interview process:**
* A virtual interview with a Talent Advisor discussing your interest in the role and the company.
* An in-person interview with the Director, Infrastructure Systems. You will discuss your technical experience and your approach to exceeding the expectation of end users or customers.
* An in-person interview with one to two team members to explore how your role will support their team’s goals and day-to-day needs.
Skjodt-Barrett welcomes and encourages applications from people with disabilities. Please let us know what accommodations you require across the selection process.
#LI-DNI
byqJ5n8nH9
Information systems business analyst
Posted 24 days ago
Job Viewed
Job Description
French
Education- or equivalent experience
- Computer science
- Engineering, general
- Mathematics, general
Work must be completed both in person and remotely.
Responsibilities Tasks Benefits Health benefits Financial benefits Long term benefits Other benefitsInformation Systems Support Technician
Posted today
Job Viewed
Job Description
Job Description
Who we are
Skjodt-Barrett is a world-class manufacturer of food solutions and custom ingredients for North America's most beloved and trusted brands. We take pride in working closely with our customers to understand their unique needs and create innovative, individualized solutions that deliver joy to their customers.
A family-founded company started over 35 years ago, we are backed by the investment company Axel Johnson Inc (AJI). With their investment and support, we are well-positioned to foster growth and explore new opportunities.
Our customers, blue-chip international brands and mid-sized producers alike, are why we exist. Our teams of innovators, communicators, and managers are the people who meet their needs, build trust, and exceed their expectations.
Who we need
Reporting to the Director, Information Systems, we are seeking an Information Systems Support Technician to join our team. As our new Information Systems Support Technician, you will be the first point of contact for technical issues, providing responsive and solution-oriented support to end users, and ensuring systems are running smoothly and securely. You will contribute to maintaining and improving infrastructure, servers, and security tools, and collaborate closely with our IS team in Indiana.
This is a fully onsite role based at our Brampton head office and manufacturing facility.
Who you are
You are early in your IT career and ready to take the next step to deepen your technical expertise and broaden your exposure across an organization. You bring hands-on experience supporting users and troubleshooting hardware and software issues. You are comfortable working in a manufacturing environment and understand the importance of keeping systems running smoothly on the plant floor as well as in the office. You are confident in communicating with people at all levels—from frontline staff to senior leadership—and can explain technical issues in a clear, supportive way.
What’s in it for you
Make an impact from day one. This is more than just office tech support—it is an opportunity to sharpen your IT skills while playing a vital role in keeping operations running smoothly across our entire business, from corporate offices to our manufacturing facility. You will be the go-to person for day-to-day systems support, including onboarding and offboarding, resolving access issues, and troubleshooting a range of technical problems in both Windows and Mac environments. You will gain exposure to infrastructure systems like Windows and Linux servers, VMware, enterprise networking, switches, and Wi-Fi—without needing to go deep on infrastructure setup or vendor escalations. Your role touches the full tech ecosystem, and your work will help power everything from team productivity to operational efficiency on the manufacturing floor.
Career development. At Skjodt-Barrett, we value the drive to bring ideas to life and the resilience to be accountable for your actions. We have a proven history of supporting the professional development and career growth of our people. You will work for a manager who believes in providing mentorship and sharing knowledge. You will play a critical role at a collaborative, values-driven organization that takes a family-first approach and offers the chance to scale your career, whether that’s working towards an administrator role or a team lead.
How you will make an impact:
- Support the teams. You will provide first- and second-level technical support to end users at the Brampton facility, both in-office and in the plant. You will support and troubleshoot on-prem and cloud-based business applications and communication tools, including Zoom, Microsoft 365, and Teams. You will provide remote support for the Indiana facility as needed.
- Onboarding and offboarding. You will set up accounts in Active Directory and configure new users, desktops, laptops, mobile devices, phones, and peripherals.
- Maintain infrastructure. You will assist with maintaining and updating local infrastructure, including switches, wireless access points, and printers. You will help deploy and manage Windows Servers and cloud services (Azure). You will support IT security tools such as endpoint protection, MFA, and patch management.
- Share knowledge. You will maintain accurate documentation for IT systems, support procedures, and inventory.
What you bring:
- The end-user focus. You thrive in a role where you can support people first and take a solution-oriented approach. You operate with a sense of urgency to follow through the troubleshooting process from start to finish, including communication with customers, colleagues, and managers.
- The experience. You have worked in IT support, help desk, or systems administration roles, supporting end users, managing and configuring system access, and maintaining and updating hardware and software.
- The technical knowledge. You are highly proficient in Microsoft 365, Windows 10/11, Active Directory, and basic Azure AD administration. You have an understanding of basic networking (TCP/IP, DNS, DHCP, VLANs). You may have experience with Veeam Backup & Replication and VMware vSphere/ESXi.
- The interpersonal skills. You are a clear, confident communicator who takes pride in helping others understand and use technology effectively. You approach every interaction with empathy and patience, translating technical solutions into language that makes sense to a non-technical audience. You build trust easily—whether you are working with office staff, plant team members, leadership, or external vendors—and you understand how to tailor your approach to suit different roles and personalities. You value diverse perspectives and enjoy being part of a collaborative, inclusive environment.
Why join?
We've got great taste. We care deeply about fostering a culture of transparency, responsibility, and integrity. It's what drives us to make great-tasting, convenient, and healthy ingredients and finished products that our customers depend on. With a focus on nurturing and growing our employees' careers and professional satisfaction, we believe in open communication, idea sharing, and knowledge building. Skjodt-Barrett is committed to building an inclusive culture that helps to create longevity, growth, and innovation in the food industry.
We are working towards a sustainable future. We believe that what's good for people and the planet is good for profit. It is everyone's responsibility to do their part. We recognize the growing need to prioritize sustainability in manufacturing, and we continue to take steps to evolve. We strive to accelerate the adoption of sustainable packaging and food products to be a responsible partner for our customers and for the greater good. We take our role as a supply chain partner to heart and adhere to a strict Supplier Code of Conduct to ensure that our vendors uphold the integrity and values we live by.
We believe actions speak louder than words. Every day, we come together to exceed the expectations of our customers, each other and ourselves, inspired by our values:
- We care. About family, honesty, and respect.
- We communicate. Across every level, often, effectively, and clearly.
- We Empower. With trust, integrity, and accountability.
- We Deliver. Every time, through teamwork, innovation, and results.
Apply now.
At Skjodt-Barrett, we aim for diversity, equality, accessibility and inclusion in all of our operations and interactions. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for and want to play an integral role in delivering innovative food product solutions, apply to express your interest.
What you can expect from our interview process:
- A virtual interview with a Talent Advisor discussing your interest in the role and the company.
- An in-person interview with the Director, Infrastructure Systems. You will discuss your technical experience and your approach to exceeding the expectation of end users or customers.
- An in-person interview with one to two team members to explore how your role will support their team’s goals and day-to-day needs.
Skjodt-Barrett welcomes and encourages applications from people with disabilities. Please let us know what accommodations you require across the selection process.
#LI-DNI
Powered by JazzHR
ifCge3l8xt
Aerospace telecommunication and information systems technician
Posted today
Job Viewed
Job Description
English or French
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Information Technology Manager
Posted 19 days ago
Job Viewed
Job Description
As part of a global talent search, ACCIONA Infrastructure North America is seeking a highly skilled and motivated IT Manager to join us, based on site in the GTA.
This is a unique opportunity to be part of a dynamic and multidisciplinary team working on a complex, high-value projects. The role offers the chance to contribute meaningfully to the successful delivery of infrastructure that supports long-term growth and sustainability.
If you’re ready to take on a pivotal role in a fast-paced project environment, we encourage you to apply and grow with us.
Join a global leader in sustainable infrastructure, committed to innovation, excellence, and impact.
The IT Systems Manager leads the planning, implementation, and support of all IT infrastructure and operations to ensure secure, reliable, and high-performing technology systems. This hands-on role oversees networks, cybersecurity, hardware/software management, and end-user support, with a focus on minimizing downtime and optimizing performance. The manager collaborates internal and external stakeholders to align IT solutions with operational workflows. Strong technical expertise, leadership, and communication skills are essential to guide a high-performing IT team.
Key Responsibilities
- Oversee and maintain IT infrastructure, including servers, networks, and cloud services
- Manage cybersecurity protocols, system backups, and disaster recovery plans
- Lead end-user support and IT helpdesk operations
- Monitor system performance and proactively resolve issues to reduce downtime
- Manage software and hardware assets, licensing, and procurement
- Collaborate with project teams and external partners to align technology with business needs
- Supervise IT staff and contractors, ensuring effective training and development
- Other duties as related to the role
Requirements
- Degree or diploma in Information Technology, Computer Science, or related field
- Demonstrated experience in IT systems administration or infrastructure management
- Strong knowledge of networking, servers, firewalls, and cybersecurity best practices
- Experience with Microsoft 365, Windows Server, Active Directory, and cloud environments
- Proven leadership experience managing IT teams or projects
- Excellent troubleshooting, communication, and interpersonal skills
- Experience in the construction or engineering industry (preferred but not required)
ACCIONA is proud to be recognized as a Top Employer in Canada for four consecutive years — 2022, 2023, 2024, and 2025 — as well as a Top Employer in North America for the same years.
These prestigious certifications highlight our ongoing commitment to excellence in human resources and to fostering a workplace where people come first, supported by progressive, people-focused HR policies.
We believe that diversity is a vital source of talent and innovation. That’s why we are dedicated to building an inclusive environment grounded in respect, belonging, and equal opportunity — where everyone has the chance to grow, contribute, and succeed.
As an equal opportunity employer, we welcome applications from all qualified individuals, regardless of background, origin, identity, or personal circumstances.
If you require any accommodations during the recruitment process, please contact us at .
Information Technology Specialist
Posted today
Job Viewed
Job Description
Job Description
Salary: Between $65,000 and $81,000 annually
Reports to: The Director of Information Technology
Location: Kuujjuaq or Montral
Benefits: All marginal benefits available to Makivvik employees annually as outlined in the Makivvik Human Resources Policy Manual such as: Simplified Pension Plan - Vacation - Sick days - Isolation premium - Cargo allowance - Group Insurance - Gas allowance - Travel Benefit - Housing allowance
Responsibilities
- Management of network services daily;
- Administration and management of software licensing;
- Involvement in purchasing of computer equipment, network hardware and network services (i.e. photocopying, printing, video conferencing);
- Involvement in administration of service accounts (i.e. cell phones, internet);
- Troubleshooting of computer (Windows, Apple) systems and applications;
- Installation and setting up of computers and user accounts;
- Be available to travel, as requested;
- Perform other related duties within the scope of the position or as requested by supervisor.
Qualifications
- College degree in computer technology or equivalent work experience, will be considered;
- Good communication skills in at least two (2) of the three (3) languages: Inuktitut, English and/or French;
- Great knowledge of Windows and Mac, Windows server, DHCP/DNS services and TCP/IP;
- Familiarity with Microsoft Active Directory, MS Exchange, MS Teams, LAN/WAN support and management (LAN/VPN, etc. as well as with wireless technology;
- A customer-service oriented personality (friendly, outgoing, and patient);
- The individual must be a good communicator, self-starter and reliable in attendance;
- Be reliable and detailed oriented;
- Demonstrate the ability to work in a multi-cultural environment;
- Ability to work independently, also a great team player.
Training will be available for Beneficiaries in the advancement for their career.
Inuit Beneficiary hiring will always be a priority at Makivvik.
Discover a unique opportunity and embark on a rewarding career with Makivvik
To apply or to learn more visit us at or send your resume/application to:
Be The First To Know
About the latest Information systems Jobs in Canada !
Director, Information Technology
Posted today
Job Viewed
Job Description
Job Description
Position Title: DIRECTOR, INFORMATION TECHNOLOGY (IT)
Reports to: Executive Director, Shared Services
Supervision of: Computer Technicians
Records & Information Management Coordinator
Records & Information Management Worker
Senior Systems Administrator
Organizational Status
The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit. We believe in building a strong and thriving community, with healthy and happy members and a sustained and prosperous environment. We are about 2023+ people, with approximately 700 living in Kitamaat Village. We have lived off the land and waters of our traditional territory for thousands of years, and it remains the focus of all we do.
The IT department provides reliable, secure, and innovative technology services to the Haisla Nation, enhancing the Nation's operations, communication, and records management. The department supports the Nation's goals by ensuring seamless access to technology, safeguarding data integrity, and fostering a culture of continuous improvement in IT and Records and Information Management (RIM).
Duties & Responsibilities
Strategic Leadership: The Director, IT collaborates with the Executive Director, Shared Services to develop the strategic and operational plans for the IT in alignment with organization-wide objectives.
- Participate in strategic planning initiatives with the Executive Directors and Directors.
- Develop and implement the IT strategic and operational plan (showing key milestones, goals, and budgets).
- Monitor progress of the IT strategy and plan and recommend strategies to mitigate risks and address issues so that work is completed within approved timelines with intended benefits.
- Ensure the development and delivery of high-quality services and outcomes that are consistent with the mission, principles, values, policies, and procedures.
- Drive innovation by adopting new technologies and improving existing processes to enhance service delivery and operational efficiency.
- Recommend and lead new tools and systems in alignment with current trends in the field and to support the efficient and effective operations of Haisla Nation.
- Participate as an organizational representative in collaborative partner networks and in related community, social, and economic development activities.
- Provide analyses, recommendations, and/or reporting to the executive leadership team as requested.
Departmental Leadership: The Director, IT oversees and manages the strategic operations of the IT department.
- Work with departmental staff to oversee and ensure adherence to department purpose, principles, policies, and procedures.
- Analyze the operational requirements of all departments to determine their technology needs.
- Oversee the management and monitoring of the Haisla Nation's IT projects that align with the department’s mandate.
- Maintain technology operations, including systems administration, network management, telecommunications management, system and data security, and system and data backup.
- Protect the Nation's digital assets from unauthorized access, breaches, and other cyber threats through robust security protocols and regular audits.
- Oversee the development and delivery of technology training to all staff.
- Build the capacity of departmental staff to effectively deliver on department goals and ensure service delivery is cohesive, efficient, and aligned with strategic objectives.
- Work with internal and external service providers to ensure services are relevant, coordinated, and integrated across departments.
- Implement appropriate monitoring and evaluation frameworks for all departmental deliverables to drive continuous improvement and impact of the Haisla Nation's IT infrastructure.
- Develop and maintain departmental policies and procedures. Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
- Ensure all required reporting is completed accurately and on time.
- Oversee the purchase and maintenance of efficient and cost effective technological equipment and software.
- Collaborate with external partners to inform service delivery and ensure the organization’s services are consistently presented positively.
- Ensure all data is managed in compliance with relevant laws, regulations, and Haisla Nation policies, safeguarding the integrity and confidentiality of sensitive information.
Financial & Risk Management: The Director, IT develops and oversees the department’s budgets, ensuring sound financial management, while also minimizing any risk to the Haisla Nation.
- Develop and monitor departmental budgets and reporting requirements.
- Direct departmental staff in maintaining appropriate fiscal controls to ensure operations are within the scope of the annual budget.
- Liaise with the Finance department to ensure financial metrics are identified and tracked for optimal fiscal reporting and performance.
- Ensure that effective risk management activities are developed, implemented, and evaluated.
- Ensure departmental activities are in compliance with policies, procedures, and legal standards.
People Leadership: The Director, IT supports the capacity and capability of their direct reports, including their professional development. The Director, IT is a resource and mentor to the team, providing guidance and direction on risks, issues, or problems to ensure services achieve intended benefits and meet expectations.
- Foster a respectful workplace and cooperative working relationships with all employees.
- Ensure employees are appropriately trained and aligned with the Haisla Nation's mission, vision, values, policies, and procedures.
- Develop and lead a high-performing team, supporting both personal and professional development through effective coaching and mentoring.
- Work with the HR department to identify capacities needed (skillsets and competencies) to achieve departmental goals.
- Lead the hiring, evaluation, professional development, discipline, and dismissal of staff within the department.
- Build the capacity of departmental staff by implementing processes for orientation, training, and performance appraisal.
- Monitor the attendance of staff within the department and manage attendance issues including absenteeism, authorizing overtime, leave requests, vacations, etc.
- Work with the HR department to ensure human resource and labour relations processes are effective, efficient, and timely.
- Work with the HR department to ensure the workplace meets all health and safety guidelines.
- Lead and attend required departmental and other related meetings with staff and the community.
- Serve as a role model regarding the organization’s values and leadership principles.
Skills & Qualifications
- Master’s degree in a related field preferred, or an equivalent combination of training and experience.
- 7 to 10 years of experience providing organizational and operational leadership, particularly as it relates to IT infrastructure.
- Experience working for a band government or Indigenous organization is an asset.
- Ability to set goals and develop a strategic plan and shared vision for the department.
- Ability to provide strategic direction and leadership to direct reports and ongoing support for their performance and development.
- Strong analytical, problem-solving, and decision-making skills.
- Strong organizational and time management skills with an attention to detail.
- Strong interpersonal, communication, and presentation skills with the ability to professionally connect with and influence a diverse group of individuals.
- Strong leadership skills to lead projects, identify issues, design solutions, and evaluate results.
- Strong people leadership skills, including building and leading high-performing teams.
- Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).
Salary Range : $109,000.00 - 134,000.00 annually
Position Type : Full-time
Closing Date : Will remain open until the position is filled.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
Director, Information Technology
Posted today
Job Viewed
Job Description
Job Description
Salary: $100,000 - $110,000
The Vancouver Whitecaps Football Club is seeking a strategic and operational leader to serve asDirector, Information Technology . The successful candidate will be responsible for overall leadership and administration of all aspects of the Clubs IT infrastructure, equipment, support services, network/systems administration and cybersecurity across the Clubs offices and training facility. This role will work closely with the Coordinator, IT and act as key liaison with the Major League Soccer (MLS) technology team to ensure a secure, scalable, and high-performing technology environment that aligns with the Clubs strategic goals and the unique demands of a professional sports organization.
Key Responsibilities
- Lead the delivery and operation of core IT services, including compute, storage, virtualization (VMware), cloud infrastructure, SaaS platforms, telecommunications systems, and application management.
- Oversee the IT Service Desk and collaborate with the People & Culture (P&C) department for on and off-boarding processes, ensuring high service levels for daily operations.
- Manage systems administration for physical and virtual servers, including backups, Microsoft Intune, JAMF, Active Directory, and application updates.
- Ensure network performance, security, and remote work infrastructure meet current and future Club and MLS needs.
- Development and daily management of the departments budget.
- Maintain and manage Club-owned technology inventory, including servers, AV, laptops, mobile devices, and networking equipment.
- Lead IT infrastructure projects, including strategic development, RFPs, vendor selection, implementation, follow up and upgrades with minimal disruption to operations.
- Stay current with emerging technologies and industry trends, providing strategic recommendations to executive leadership.
- Represent the Club in MLS technology working groups and ensure alignment with league-wide initiatives.
- Ensure compliance with local, national, and international privacy laws and regulations in collaboration with Legal, Business Intelligence, and Marketing.
- Develop and maintain business continuity and disaster recovery plans, including regular testing and updates.
- Mentor and develop the Coordinator, Information Technology, fostering a high-performance, customer-focused culture.
- Coordinate internal and external audits related to IT infrastructure and governance.
- Ensure adherence to IT governance frameworks (e.g., ITIL) and manage service provider relationships and SLAs.
Qualifications & Experience
- Bachelors degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
- 7+ years of experience designing, building, and managing enterprise IT infrastructure.
- 5+ years in a leadership role overseeing IT support, infrastructure, or systems administration teams.
- 3+ years managing IT service desks or providing IT support in sports, entertainment, or large event environments.
- Strong experience with Microsoft Intune, Active Directory, VMware, cloud platforms (Azure, Google Cloud), and backup/DR solutions.
- Familiarity with SaaS platforms, cloud-based storage, and mobile device management.
- Proven ability to manage multiple priorities and lead cross-functional projects.
- Excellent communication, project management, and interpersonal skills.
- Experience with IT governance, compliance, and regulatory standards.
- Ability to work flexible hours, including occasional evenings and weekends as required.
The Club
Vancouver Whitecaps FC is the longest-running professional soccer club in Canada and the United States. Since its inaugural season in 1974, the club has united generations of loyal fans in British Columbia and beyond. With academies in eight out of ten provinces, a network of partner clubs, and hundreds of camps and clinics every year, Whitecaps FC provide a foundation for Canadas soccer future.
We are also strongly committed to providing opportunities to Canadian athletes, both male and female, with the largest soccer development structure in Canada. This includes academy programs in eight of ten provinces across the country.
In addition to building a winning team on and off the pitch, the Club places great importance in giving back to our community, harnessing the power of sport to create a stronger, more equitable & inclusive society through three key community goals: helping meet critical needs, using soccer to build life skills and creating soccer participation opportunities in Indigenous communities.
Vancouver Whitecaps FC believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This includes but is not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People & Culture department.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
"Within these walls, you are welcomed, accepted, and respected.
Here, no matter who you are or where you come from, you are home. And youre part of the team regardless of your age, sex, sexual orientation, gender identity or expression, race, marital or family status, disability, or religious belief or non-belief. All we ask is that you be ethical and inclusive in all that you do. Be respectful of all players, fans, and staff, and remember to cheer loudest for the ones wearing the blue and white. Go Caps!"
No recruiters or agencies, please.