299 Insurance jobs in Ontario

**Work Location:**
Ottawa, Ontario, Canada
**Hours:**
35
**Line of Business:**
Legal
**Pay Details:**
$110,600 - $155,000 CAD
The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview**
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.
**Job Description**
Reporting to a Practice Leader in Ontario, Counsel II handles assigned insurance legal matters, represents TD Insurance or its policyholders in civil litigation matters involving claims for damages and compensation for personal injury or property damage of varying value with legal issues of ranging complexity.
Hybrid work model. This position will report out of the Ottawa office.
Main Responsibilities
+ Develop and revise appropriate legal strategy for questioning, investigation, handling and trial of cases.
+ Communicate with TD Insurance analysts and insured clients, as appropriate.
+ Conduct necessary and appropriate Questionings, applications, trials, and mediations.
+ Research the law applicable to cases or matters.
+ Draft legal documents, pleadings, applications and legal factums as required.
+ Remain current with developments in the law.
**Job Requirements**
+ Completion of law school with LLB and admission to the bar in Ontario.
+ 5+ years' experience as a lawyer with a background in insurance defense litigation or other litigation, including personal injury or general litigation.
+ Knowledge of legal and court documents and procedures.
+ Knowledge of standard office equipment and word processing.
+ Excellent oral and written communication skills.
+ Ability to communicate effectively.
+ Ability to edit and proof legal documents.
+ Motivated self-starter with capability to work productively under pressure.
+ Strong interpersonal and client service skills, professional and positive demeanor.
+ Superior organizational and priority setting skills, strong work ethic and ability to multi-task.
+ Conceptual and creative problem solving skills
**Additional Information**
We wish to thank all applicants. Only successful candidates will be contacted for interviews.
**Who We Are:**
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.
TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.
As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
35
**Line of Business:**
Legal
**Pay Details:**
$110,600 - $155,000 CAD
The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview**
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.
**Job Description**
Reporting to a Practice Leader in Ontario, Counsel II handles assigned insurance legal matters, represents TD Insurance or its policyholders in civil litigation matters involving claims for damages and compensation for personal injury or property damage of varying value with legal issues of ranging complexity.
Hybrid work model. This position will report out of the Toronto office.
Main Responsibilities
+ Develop and revise appropriate legal strategy for questioning, investigation, handling and trial of cases.
+ Communicate with TD Insurance analysts and insured clients, as appropriate.
+ Conduct necessary and appropriate Questionings, applications, trials, and mediations.
+ Research the law applicable to cases or matters.
+ Draft legal documents, pleadings, applications and legal factums as required.
+ Remain current with developments in the law.
**Job Requirements**
+ Completion of law school with LLB and admission to the bar in Ontario.
+ 5+ years' experience as a lawyer with a background in insurance defense litigation or other litigation, including personal injury or general litigation.
+ Knowledge of legal and court documents and procedures.
+ Knowledge of standard office equipment and word processing.
+ Excellent oral and written communication skills.
+ Ability to communicate effectively.
+ Ability to edit and proof legal documents.
+ Motivated self-starter with capability to work productively under pressure.
+ Strong interpersonal and client service skills, professional and positive demeanor.
+ Superior organizational and priority setting skills, strong work ethic and ability to multi-task.
+ Conceptual and creative problem solving skills
**Additional Information**
We wish to thank all applicants. Only successful candidates will be contacted for interviews.
**Who We Are:**
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.
TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.
As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Technology Solutions
**Pay Details:**
$76,800 - $115,200 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.
+ Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
+ Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
+ Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
+ Translate business requirements into detailed functional specifications taking into account non-functional requirements
+ Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
+ Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
+ Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
+ Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
+ Provide operational / process-related analysis and support to various extents
+ Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
+ Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
+ Continuously enhance knowledge of business domains and their products/services
+ Support and contribute to change management planning and activities, including those that ensure operational readiness.
+ Support implementation and post-implementation planning and activities.
+ Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines
+ Adhere to the TD code of conduct
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
+ Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
+ Participate in personal performance management and development activities, including cross training within own team.
+ Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
+ Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
+ Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce.
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
**EDUCATION AND EXPERIENCE**
+ Undergraduate degree or Technical Certificate
+ Canadian insurance background, required
+ Guidewire Associate or Guidewire Professional certification required
+ Guidewire ACE certification, preferred
+ Policy Centre and Billing Centre knowledge, required
+ 5- 7 years relevant experience
+ Experience working in Agile
Hybrid = 2 days a week in the office
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Audit
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview:**
Our team of trusted audit professionals interact with every part of the Bank to provide strategic guidance and independent oversight. Through due diligence, and with a strong sense of integrity, we help mitigate potential risks to our business. At the heart of audit is our specialization in all the businesses across the bank.
Safeguarding the reputation of TD's good governance depends on us.
We're counted on to provide recommendations to enhance operational performance, at every single level to foster meaningful process improvements and ensure adherence to internal and external regulations. We crunch the data, consult with our partners and stakeholders, and present our findings to mitigate the risks of today and around the corner and help keep our daily operations running smoothly for our customers.
**Job Description:**
Are you ready to provide your subject matter expertise in executing audits for assigned business, function or project ranging in complexity in addition to leading moderately complex audits? Can you lead several audits and be responsible for their completion? Are you excited to explore TD's processes and help provide recommendations for improved efficacies? If so, then join us as **Audit Manager I** and get the opportunity to:
+ Provide expertise in planning and executing end to end audits based on the established audit plans in alignment with applicable policies and regulatory guidelines in a timely fashion
+ Lead the planning process for assigned audits while ensuring the completion of appropriate programs and risk assessment to mitigate risks and improve effectiveness across the business
+ Support the audit opinion as per internal controls and professional audit standards to present the findings and recommendations to client and audit management
+ Manage follow-ups on the new findings raised from regulatory and internal divisional audits to ensure all data is up-to-date and properly documented
+ Review and identify failures in internal processes and recommend improvements to enhance operational efficiencies
+ Stay knowledgeable about emerging trends and developments related with business, analytical tools and techniques to deliver quality results within tight timeframes
+ Act with the highest levels of integrity while always observing regulatory guidelines, fulfilling your due diligence and handling confidential information with discretion
+ Build a fair and positive work environment where team can openly report challenges and exchange ideas, knowledge and skills and maintain good working relationships with each other to achieve common goals
Job Requirements:
+ Over 5 years of relevant experience with undergraduate degree
+ Relevant professional certifications, accounting designations
+ **Previous experience auditing in Wealth Management or Insurance portfolio a strong asset** .
+ Hands on knowledge of MS Office (Excel, Word, PowerPoint, Access and Outlook) and Internet applications
+ Proficient to work multi-functionally, provide guidance to other team members and ensure good relations across teams and functions to work on projects that may require integration of cross functional processes
+ Strong communication (written and verbal) skills to interact clearly and effectively in a fast-changing environment
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Ottawa, Ontario, Canada
**Hours:**
35
**Line of Business:**
Personal & Commercial Banking
**Pay Details:**
$49,050 - $73,600 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Department Overview
TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.
Job Description
As an Insurance Advisor you will work as a member of an inbound contact center team reporting to the Team Manager, Client Services. In the Insurance Advisor role, you will provide solutions and counsel existing and new TD clients on their auto and property insurance needs. You will deliver a customer centric approach, contributing to our legendary service. Additionally, you will: - Be responsible for achieving goals related to insurance advice and solutions - Ensure quality and productivity objectives are met - Process call backs, submissions, and mail in a timely manner - Be accountable for providing a high level of service to our clients - Perform various assigned tasks - Promote company features and benefits as part of ongoing portfolio reviews - Discuss a variety of products at every opportunity - Promote client loyalty through attention to detail and relationship-building - Remain current on all company philosophies and procedures
Internal
Each call is different and we support you to ensure your success at work. Our training programs are among the best in the industry, and we will help you develop your competencies through coaching and career development opportunities.
Requirements For this role, we specifically require:
+ Fully Bilingual in French and English
+ Must reside in the province of Ontario
+ High School Diploma
+ 2+ years of customer service/ sales experience
+ Call center experience would be an asset
+ Aptitude to successfully complete and pass required licensing Your relevant skillset and knowledge will also get our attention.
Show us that you:
- Have strong communication skills to exchange ideas and customer information in a concise and logical way, handling sensitive customer information and resolving exceptions
. - Possess computer & multi-tasking skills.
- Thrive in a dynamic and time-sensitive environment.
- Have advanced knowledge of our business and understand the functions of our various business areas.
- Are passionate, engaging and have a desire to deliver superior customer experience consistently and compassionately
**Who We Are:**
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.
TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.
As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Markham, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
TD Insurance
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Department Overview**
The Underwriting Department performs the mortality and morbidity risk assessment of both TD Life's Individual Insurance products and for the Bank's Creditor Insurance program, which is distributed through outbound calls, internet direct sales and through other channels of the Bank. The department's goal is to ensure that Underwriting practices and decisions meet the mortality and morbidity claims experience for the specific product lines. There is also a large focus on the Customer Experience. The department handles high volumes in a rapidly paced environment. This position requires a minimum of 5 years medical underwriting and insurance experience or a degree/diploma in health sciences. The successful candidate must have an FLMI and ALU designations and working towards a FALU designation, and willing to continue with professional development by attending industry meetings. This position must work closely with other TD Insurance departments and our reinsurers.
**Job Description**
- Appropriate medical underwriting assessment and decisions for each risk according to the limits of the plan and underwriting philosophy meeting business guidelines and service standards.
- Review, assess, analyze, and evaluate detailed medical and non-medical risks, determine mortality ratings and make substantiated logical final decisions.
- Decide and interpret MIB finds and determine required MIB coding subsequent to the final decision.
- Communicate/negotiate with reinsurers for final decisions and applicable ratings.
- Provide support to the claims department and handling claim referrals
- Communicate underwriting decisions and detailed explanations of adverse handlings promptly and accurately to clients and, where required to attending physicians.
- Ensure applications are underwritten and processed according to TD's underwriting guidelines as well as the terms of the third party agreements
- Developing and maintain excellent working relationships with other TD Insurance departments, bank departments and reinsurers.
- Monitor and maintain service and production standards set for the department assisting own team members in meeting these departmental standards/goals.
- Participate in continuing education and self-development courses to remain current in medical advancements and trends
**Job Requirements**
Specific Education:
- AALU ALMI designations, Industry related courses and/or accreditations (LOMA/ALU).
- Minimum of 5 years Individual Life Insurance medical underwriting and a degree/diploma in Health Sciences or other medical background.
Other Qualifications, Skills and Experience:
*French and English language skills required
?Solid knowledge of underwriting function; sound understanding of Company's various business operations.
- Participate in continuing education and self-development courses to remain current in medical advancements and trends.
- Superior verbal and written communication skills
- Outstanding Customer Skills
- Strong organizational, analytical and time management skills
- Excellent computer skills
- Demonstrated ability to work independently and in a team environment.
- Assisting with the training and development of Junior Undewriters
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

**Work Location:**
Markham, Ontario, Canada
**Hours:**
35
**Line of Business:**
Personal & Commercial Banking
**Pay Details:**
$49,050 - $73,600 CAD
This role is eligible for commission based earnings plus base pay earnings based on local minimum wage.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**KEY ACCOUNTABILITIES**
**CUSTOMER**
+ Provide sound advice with every customer interaction, contributing to an exceptional customer experience
+ Provide courteous, efficient, and professional customer service to ensure inquiries, advice and/or issues are managed promptly and effectively under all conditions
+ Engage customers/partners in conversation to understand and by asking deeply curious and thoughtful questions to meet their current and future products/ advice and/or service needs by proactively providing them with information/advice/guidance
+ Offer advanced knowledge and/or advice/guidance as it relates to their respective business area
+ Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
+ Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of Customer/partner life cycle needs
+ Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
**SHAREHOLDER**
+ Contribute to the achievement of business objectives by proactively attracting, acquiring and retaining customers / advice opportunities and referrals, to increase profitability and enable business growth
+ Promote and offer full suite of products, advice, services and banking capabilities
+ Contribute to business objectives for Operational Excellence
+ Support the timely and accurate completion of business processes and procedures
+ Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
+ Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
+ Identify, suggest and actively participate in process improvement opportunities
+ Ensure necessary due diligence to support the accuracy of all customer transactions / activities
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
+ Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
+ Participate in personal performance management and development activities, including cross training within own team
+ Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce
+ Act as a brand champion for your business area/function and the bank, both internally and/or externally
**BREADTH & DEPTH**
+ Requires specialized expertise to provide customer /partner support on complex transactions, activities and product feature advice and guidance
+ Provide exceptional inbound and/or outbound advice and/or service support to customers/partners on a range of moderate to high complexity financial products and services
+ Acts as an advice process/product expert to customers and/or internal partners
+ Identifies complex problems and formulates the most appropriate solution and escalates if necessary
+ Uses insights into how the team integrates with other teams to coordinate efforts and resources to achieve shared objectives
+ Has direct impact on the quality of the duties performed, or services provided, to the advice team and the unit supported
+ Implements advice and customer service procedures and approaches to complete work
+ Requires tact to exchange ideas and customer information in a concise and logical way; handling of sensitive customer information and resolution of exceptions
+ Generally requires specific formal certifications at this level of expertise
+ Generally reports to a Team Manager
**EXPERIENCE & EDUCATION**
+ Undergraduate degree and/or
+ 2+ years relevant experience
+ NOTE: Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements
**Additional Information** **- please ensure you are able to meet the scheduling requirements when applying**
+ **Start Dates: September/October 2025**
+ **Training : 10 week mandatory training program**
+ **Schedule : Must be available until 8pm weeknights and Saturdays**
+ **Hybrid role 2 days/week on site**
**Description du poste :**
**Aperçu du service**
Nous prenons soin des familles canadiennes en leur permettant d'obtenir facilement des conseils, une protection et un soutien hors pair lorsqu'elles en ont besoin, en tout temps. Vous serez la voix de la TD. À ce titre, vous devrez avoir à cœur de comprendre nos clients. Vous offrirez en tout temps un service à la clientèle légendaire en proposant à chaque personne qui appelle des solutions adaptées à ses besoins uniques en assurance .
**Renseignements sur l'emploi**
**Votre rôle**
En tant que voix de la TD, vous aurez à cœur de comprendre nos clients tout en leur offrant des conversations et des conseils axés sur la valeur. Que vous aidiez les personnes qui appellent à acheter leur première propriété ou leur premier véhicule, ou pour répondre à des questions complexes sur des polices d'assurance existantes, vous nous aiderez à offrir une assistance de confiance à nos clients chaque fois qu'ils en ont besoin. Vous offrirez en tout temps un service à la clientèle légendaire en proposant à chaque personne qui appelle les solutions adaptées à ses besoins uniques en assurance.
En tant que précieux membre de l'équipe du Centre de contact, vous devrez :
+ **Offrir une expérience unique au client :** vous devez miser sur votre connaissance des produits, services et solutions de la TD pour offrir un soutien amical et une expérience en service à la clientèle exceptionnelle, basée sur une relation approfondie avec les clients et des conversations axées sur des conseils qui leur apportent de la valeur.
+ **Résoudre efficacement les problèmes :** vous devez poser des questions aux clients et gérer leurs préoccupations avec empathie pour régler leurs problèmes au premier point de contact.
+ **Atteindre vos objectifs :** vous devez sans cesse atteindre vos objectifs de rendement, y compris en ce qui a trait aux résultats du sondage sur l'expérience client, aux conseils et à la qualité, à la conformité réglementaire et à la productivité.
+ **Apprentissage permanent :** vous devez prendre une part active dans votre formation continue et aux séances de coaching pour poursuivre votre perfectionnement et progresser dans votre rôle.
**Votre lieu de travail**
Après la formation en personne et les séances d'intégration, le poste fonctionne selon un modèle de milieu de travail hybride, associé à une combinaison d'activités collaboratives et indépendantes. Vous devrez travailler dans les établissements de la TD au moins deux jours par semaine et vous aurez la possibilité de travailler depuis votre bureau privé et sécurisé à domicile, répondant aux exigences minimales requises (p. ex : internet haut débit, etc.) les autres jours. Veuillez noter que les détails du modèle hybride peuvent changer en fonction des besoins/exigences de l'entreprise. Votre responsable du recrutement vous donnera d'autres renseignements à ce sujet dans le contexte de votre équipe.
**Exigences du poste**
**Capacités et aptitudes requises**
Nous sommes fiers de travailler avec une diversité de collègues. Si vous avez une expérience pertinente autre que celles mentionnées ci-dessous, faites-nous-en part dans votre curriculum vitae ou votre lettre d'accompagnement.
+ Études postsecondaires ou expérience pertinente
+ Exigences minimales en matière de scolarité (Québec SEULEMENT) : Diplôme d'études secondaires ou niveau d'études équivalent et décision de l'AMF reconnaissant au moins trois ans d'expérience de travail à temps plein.
+ Disponible pour travailler du lundi au vendredi entre 8 h et 23 h et le samedi entre 9 h et 18 h
+ Compétences exceptionnelles en écoute et volonté d'aider les clients à répondre à leurs besoins et à résoudre leurs préoccupations au moyen de conversations et conseils axés sur la valeur. (Préférence accordée aux personnes ayant de l'expérience dans les secteurs des services financiers ou des services.)
+ Capacité à mener plusieurs tâches de front et à naviguer dans des systèmes informatiques, des applications ou entre des écrans multiples avec rapidité et exactitude tout en ajustant votre performance pour atteindre une variété de paramètres.
+ Maîtrise numérique d'un large éventail d'appareils (p. ex., téléphones intelligents, tablettes, ordinateurs portables et casque d'écoute).
+ Capacité à faire preuve de souplesse, de résilience et de positivisme dans votre façon de gérer les difficultés.
+ Capacité à travailler aussi bien de façon autonome qu'en équipe.
+ Capacité à gérer les renseignements confidentiels des clients avec intégrité et en conformité avec les lignes directrices en matière de réglementation et de conformité dans le secteur du service et des pratiques de vente.
+ Capacité à communiquer efficacement avec les clients et les collègues, verbalement et par écrit.
+ Assurance générale (p. ex. permis autre que pour l'assurance vie en Ontario) ou un permis dans votre province de résidence est un atout.
**À propos de nous**
En tant que partie intégrante du Groupe Banque TD, l'une des institutions financières les plus importantes du Canada, nous prenons soin des familles canadiennes en leur permettant d'obtenir facilement les meilleurs conseils, une protection et un soutien hors pair lorsqu'elles en ont besoin, en tout temps.
TD Assurance offre une vaste gamme de produits, y compris les assurances générales et Vie et Santé. Plus de quatre millions de clients nous font confiance.
En tant que plus important assureur offrant des produits destinés directement aux consommateurs au Canada, nous innovons sans cesse et offrons des possibilités de carrière passionnantes et gratifiantes à notre personnel dans l'ensemble du pays.
**Notre programme de rémunération globale**
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d'autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d'épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus ( **supplémentaires :**
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d'aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C'est d'ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d'avantages sociaux concurrentiel.
**Perfectionnement des collègues**
Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d'apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d'aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu'elle s'engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.
**Formation et intégration**
Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d'intégration et de formation.
**Processus d'entrevue**
Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.
**Mesures d'adaptation**
L'accessibilité est importante pour nous. N'hésitez pas à nous faire part de toute mesure d'adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d'entrevue.
Nous avons hâte d'avoir de vos nouvelles!
**Nos valeurs**
À la TD, nous avons pour objectif d'enrichir la vie de nos clients, de nos collectivités et de nos collègues, et nous avons en commun un ensemble de valeurs qui façonnent notre culture et guident nos comportements. En échange de l'engagement quotidien de nos collègues à aider la TD à réussir, nous nous engageons à leur offrir une expérience de travail qui repose sur l'impact, la croissance et la culture de bienveillance. Peu importe où vous travaillez à la TD, nous vous donnons les outils nécessaires pour faire changer les choses au travail et dans votre collectivité, explorer et faire progresser votre carrière et faire partie de notre culture de bienveillance et d'inclusion.
**Notre engagement à l'égard de la diversité, de l'équité et de l'inclusion**
À la TD, nous nous engageons à créer un milieu où les collègues peuvent être eux-mêmes au travail, avoir des possibilités équitables et se sentir respectés et soutenus. Nous avons à cœur de réunir un effectif inclusif qui reflète la diversité de notre clientèle et des collectivités où nous vivons et que nous servons.
**Aider à changer les choses dans nos collectivités - La promesse TD Prêts à agir**
À la TD, nous avons un engagement de longue date à bâtir un avenir plus inclusif et durable. C'est la raison pour laquelle nous avons lancé en 2018 La promesse TD Prêts à agir, qui est maintenant un projet nord-américain pluriannuel. Dans le cadre de La promesse TD Prêts à agir, nous visons un total de un milliard de dollars de dons aux collectivités d'ici 2030 dans quatre vecteurs clés de changement interreliés : Sécurité financière, Planète dynamique, Collectivités inclusives et Meilleure santé. Notre objectif est de soutenir le changement, de favoriser le progrès et de créer un monde meilleur et plus inclusif pour nos clients, nos collègues et nos collectivités.
**Who We Are:**
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.
TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.
As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Leverage your sales, planning, and relationship building skills to the highest level in our unique environment.
What's in it for you?
This opportunity offers:
A competitive base salary,
A comprehensive benefits package,
Expenses and travel covered
Training and ongoing coaching and corporate support.
A supportive and interactive team environment and leadership team dedicated to your professional growth and success.
We are looking for results orientated, motivated, energetic individuals who believe they can thrive in an environment like this. If this sounds like you and your curious to know more apply below, read on!
**Key Responsibilities:**
+ First point of contact for customers requesting to meet with a PlanRight advisor
+ Conduct all meetings over the phone and record daily activities using Salesforce
+ Address customer's immediate questions, concerns, review their Manulife Group Retirement Savings plan (if applicable), ensure they are making the most of their group plan and do a general fact find to assess other possible gaps in their over financial situation
+ Proactively identify opportunities and make recommendations to help clients achieve their financial goals; recommend solutions considering the clients' current situation, risk profile, time horizon, and other personal factors
+ Fulfill some sales transactions over the phone such as asset consolidations and retention and skillfully refer certain clients to our second tier PlanRight advisors, who can offer holistic financially planning and offer both investment as well as insurance solutions.
+ Proactively communicate with clients and respond to developing needs, resolve issues or problems and following up as appropriate
+ Provide back office sales support to elite second tier PlanRight advisors; this could include investigating client enquiries, assisting with financial plans, etc.
**Manage your pipeline of leads and Achieve results**
+ Successfully manage a sales pipeline and demonstrate a high closing rate
+ Actively follow up on a steady stream of leads provided to you by Manulife
+ Develop and share ongoing best practices, sales, marketing and business development ideas and strategies with peers
**Ongoing Training & Development**
+ Participate in an extensive onboarding program as you transition into the role
+ Create and maintain a professional development plan
+ Engagement in on-going coaching sessions & observations with your sales manager
+ Participate in on-going training sessions to further develop skills
**Qualifications**
+ Minimum 2 year of successful experience as a Financial Advisor
+ Life License Qualification Program (LLQP) in good standing
+ MFDA or IIROC licensed or previously licensed within the last 2 years. If not currently licensed, must be willing to obtain one of these licenses prior to start date
+ Certified Financial Planning designation (or in process of attaining or willing to obtain)
+ Knowledge of Manulife products and systems would be an asset
+ Experience working with Salesforce and Conquest would be an asset
+ Computer skills, and a general knowledge level of the MS Office suite of products
+ Successfully completed a formal sales training program
**Skills required:**
+ Basic understanding of regulatory / legal environment and issues impacting the sale of life insurance and investment products
+ Experience in preparing, developing and presenting financial plans to clients
+ Ability to work independently and possesses self -management skills to complete workload in a timely fashion and manage competing priorities
+ Self-motivated and goal oriented to meet sales and sales targets while growing your book of business
+ Coachable: open to innovative approaches and takes actions to continuously improve
+ Demonstrated ability to develop effective and professional working relationships with clients and other Manulife partners
+ Proven problem resolution and conflict management skills to ensure an effective solution is reached for our customers
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Salario y beneficios**
El salario variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Póngase en contacto con para obtener más información.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

**It's more than a job**
**?**
Reporting to our Commercial Lines Manager, you will be an integral team member of one of the top independent specialty insurance brokerages worldwide. Nacora has been providing white glove risk consulting and commercial (marine and non-marine) insurance solutions, products and services to over 30 countries worldwide since 1972 and are one of the first global logistics providers to offer sustainable cargo insurance solutions. If you are looking to flex your relationship building acumen and insurance broker knowledge, join us as our next Inside Sales Executive.
**How you create impact**
+ Advise, service, and manage all day-to-day client activity for your assigned book of business
+ Network and develop leads, utilizing lead lists to establish contact, schedule appointments, and meet with prospective clients
+ Utilize Epic opportunities to evaluate & measure leads, closing ratio & pipeline management
+ Own the administration of our client renewal process, managing day to day customer service activities including policy changes, cancellations, and claims assistance
+ Prepare all client facing documentation including submissions, schedules, proposals, letters, invoices, and certificates of insurance
+ Act as a subject matter expert on our Nacora insurance brokerage products and services, determining potential coverage gaps, soliciting referrals from clients, and cross sell/up sell existing Nacora book of business
+ Research carrier appetites and coverages to enable the best strategic decisions for the clients
+ Provide strategic input and tactical direction into the customer account planning process
+ Submit, negotiate & bind terms with carriers in the best interest of the clientsIf you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
**What we would like you to bring**
+ University or College Degree/Diploma in Risk Management/Insurance, Communciations, Marketing, or other related degree is beneficial
+ RIBO Licence required
+ 3+ years in an insurance brokerage as a Sales Account Manager/Customer Service Representative
+ 2+ years experience in inside sales preferred
+ EPIC Experience beneficial
+ CAIB, CIP, CRM or equivalent (or working towards) an asset
**What's in it for you**
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-KE1
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Nacora, a subsidiary of Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.