105 Investment Manager jobs in Canada

A career as a Team Lead at National Bank Independent Network (NBIN), servicing Introducing Brokers (IB) clients means playing a vital part in ensuring we deliver the highest quality of customer service to our clients. In this role you can use your communication skills, leadership abilities and customer service experience to have a positive impact on both the organization and our clients. 

NBIN is the leading choice of Introducing Brokers and Portfolio Managers looking for brokerage administration support. NBIN provides trading and custodial services to Portfolio Managers (PM) and is a Carrying Broker to CIRO registered Introducing Brokers (IB) across Canada. 

Your role

• Support and work alongside the Senior Manager to lead a team of approximately 10 Account Managers responsible for supporting our Introducing Brokers firms
• Act as the first point of escalation for Account Managers
• Oversee operations to achieve productivity and service quality objectives while ensuring compliance with policies, standards, and procedures.
• Identify and promptly resolve operational issues, make recommendations, and propose solutions for continuous improvement of processes, systems, and client satisfaction
• Participate in product development and act as a champion for all new applications with internal partners and clients
• Provide Account Managers with guidance on NBIN's policies, procedures, and training that directly impact our business
• Monitor support activities and implement controls to maximize operational efficiency and quality while contributing to their evolution
• Conduct various analyses, research, and strategic projects with a significant impact on team effectiveness
• Manage the Service Delivery team’s documentation and maintain a calendar of training sessions, communications, and events

Your team

Within this team you will report to the Senior Manager and help oversee a team of 9 dedicated specialists that are based in our Montreal and Toronto offices. The team provides day-to-day service Introducing Brokers and acts as a liaison between clients and NBIN’s various support teams across Canada.

We prioritize a variety of continuous learning methods to enhance your development, including on-the-job learning, training content made available to you, and collaboration with colleagues from diverse areas of expertise and backgrounds.

Prerequisites

• Bachelor's degree in a related field and 5 years of relevant experience, OR a Master’s degree in a related field with 3 years of relevant experience
• Advanced knowledge of the securities brokerage/service industry in a client contact center environment
• Strong skills in planning and organizing work based on volume, resources, and priorities
• Knowledge of regulatory, operational, and legal aspects of the industry
• Experience in process and operational optimization
• Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) are assets

A career as a Team Lead at National Bank Independent Network (NBIN), servicing Introducing Brokers (IB) clients means playing a vital part in ensuring we deliver the highest quality of customer service to our clients. In this role you can use your communication skills, leadership abilities and customer service experience to have a positive impact on both the organization and our clients. 

NBIN is the leading choice of Introducing Brokers and Portfolio Managers looking for brokerage administration support. NBIN provides trading and custodial services to Portfolio Managers (PM) and is a Carrying Broker to CIRO registered Introducing Brokers (IB) across Canada. 

Your role

• Support and work alongside the Senior Manager to lead a team of approximately 10 Account Managers responsible for supporting our Introducing Brokers firms
• Act as the first point of escalation for Account Managers
• Oversee operations to achieve productivity and service quality objectives while ensuring compliance with policies, standards, and procedures.
• Identify and promptly resolve operational issues, make recommendations, and propose solutions for continuous improvement of processes, systems, and client satisfaction
• Participate in product development and act as a champion for all new applications with internal partners and clients
• Provide Account Managers with guidance on NBIN's policies, procedures, and training that directly impact our business
• Monitor support activities and implement controls to maximize operational efficiency and quality while contributing to their evolution
• Conduct various analyses, research, and strategic projects with a significant impact on team effectiveness
• Manage the Service Delivery team’s documentation and maintain a calendar of training sessions, communications, and events

Your team

Within this team you will report to the Senior Manager and help oversee a team of 9 dedicated specialists that are based in our Montreal and Toronto offices. The team provides day-to-day service Introducing Brokers and acts as a liaison between clients and NBIN’s various support teams across Canada.

We prioritize a variety of continuous learning methods to enhance your development, including on-the-job learning, training content made available to you, and collaboration with colleagues from diverse areas of expertise and backgrounds.

Prerequisites

• Bachelor's degree in a related field and 5 years of relevant experience, OR a Master’s degree in a related field with 3 years of relevant experience
• Advanced knowledge of the securities brokerage/service industry in a client contact center environment
• Strong skills in planning and organizing work based on volume, resources, and priorities
• Knowledge of regulatory, operational, and legal aspects of the industry
• Experience in process and operational optimization
• Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) are assets

A career as a Senior Advisor in the Compliance and Wealth Management team at National Bank means acting as a compliance specialist and actively participating in the implementation and evolution of the compliance program of National Bank Trust (NBT) and Natcan Trust Company (NTC). It also means leading and managing new projects to ensure that NBT and NTC comply with regulations and best business practices. Finally, it is influencing the decisions and objectives of this sector of activity. This job allows you to have a positive impact on our organization through your risk management skills and knowledge of securities.

Your job:

• Oversee compliance with the regulatory framework applicable to the activities of NBT and NTC, including laws and regulations relating to trust company activities, securities, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTF), international sanctions, and internal policies and procedures. More specifically, proactively detect regulatory issues and situations that may expose NBT and NTC and the Bank to regulatory and/or reputational risk and conduct complex analyses in order to take actions or make recommendations to management to reduce risks;
• Provide compliance advice during the design of new products, the delivery of new projects and the management of complex files and influence decision-making;
• Carry out supervision activities and improve work methods and supervision tools in order to optimize the compliance program;
• Ensure the implementation of regulatory projects affecting NBT and NTC;
• Communicate with regulators and respond to inquiries in collaboration with internal partners such as business line, Legal Affairs, etc.);
• Recommend and implement changes to NBT and SFN policies and procedures (implementation of new policies and drafting of procedures, when necessary), based on changing regulations and the needs of the sectors.

Your team:

Within the Wealth Management Compliance practice, you are part of a team of three colleagues and report to the Senior Director, Compliance. Our team stands out for its expertise, its rigor, its willingness to surpass itself and to maintain close relationships with the business sectors. We favor a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you and working in collaboration with colleagues with diverse expertise and profiles.

Prerequisite:

• A university degree related to the industry and ten years of relevant experience
• Relevant experience in compliance or risk management
• Experience in an advisory role
• Good knowledge of securities regulation and PCMLTF