240 IT Professionals jobs in Canada
Software Development Engineer, Network Telemetry Engineering, GCNA
Vancouver, British Columbia
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
AWS Networking Telemetry and Engineering (NTE) team owns a data stream, which performs ingestion, enrichment and transformation of AWS traffic monitoring data. The traffic monitoring data is critical to current and future business needs of AWS customers. From traffic engineering, facilitating real-time analysis and resolution of network congestion events, to optimizing the cost of our network, and forecasting future capacity needs. NTE mission is to distribute quality traffic data to our customers through systems that provide visibility into the traffic utilization of the Amazon network.
We are looking for an exceptional Software Development Engineer (SDE) to build and automate our software systems that leverage data streaming solutions for devising the next generation of network monitoring systems. The ideal candidate will share our excitement about cloud computing and will be passionate about delivering high quality services spanning full SDLC lifecycle. You should have good knowledge of distributed systems with design and implementation experience, as well as the ability to lead and coach engineers. You will be customer centric and enjoy working in a fast-paced environment that requires excellent technical, business and communication skills.
NTE team is part of AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
You'll join a diverse organization which consists of software engineers, network engineers, data engineers, scientists, and software managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Working at AWS on the GCNA Team
Meet Robert, VP: Meet Jeyanthan, Software Development Manager: job responsibilities
- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
- Design and code the right solutions starting with broadly defined problems.
- Work in an agile environment to deliver high-quality software.
A day in the life
As an SDE, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will learn from others and help grow those in your team to achieve their best.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
AWS Networking Telemetry and Engineering (NTE) team owns a data stream, which performs ingestion, enrichment and transformation of AWS traffic monitoring data. The traffic monitoring data is critical to current and future business needs of AWS customers. From traffic engineering, facilitating real-time analysis and resolution of network congestion events, to optimizing the cost of our network, and forecasting future capacity needs. NTE mission is to distribute quality traffic data to our customers through systems that provide visibility into the traffic utilization of the Amazon network.
We are looking for an exceptional Software Development Engineer (SDE) to build and automate our software systems that leverage data streaming solutions for devising the next generation of network monitoring systems. The ideal candidate will share our excitement about cloud computing and will be passionate about delivering high quality services spanning full SDLC lifecycle. You should have good knowledge of distributed systems with design and implementation experience, as well as the ability to lead and coach engineers. You will be customer centric and enjoy working in a fast-paced environment that requires excellent technical, business and communication skills.
NTE team is part of AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
You'll join a diverse organization which consists of software engineers, network engineers, data engineers, scientists, and software managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Working at AWS on the GCNA Team
Meet Robert, VP: Meet Jeyanthan, Software Development Manager: job responsibilities
- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
- Design and code the right solutions starting with broadly defined problems.
- Work in an agile environment to deliver high-quality software.
A day in the life
As an SDE, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will learn from others and help grow those in your team to achieve their best.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
This advertiser has chosen not to accept applicants from your region.
0
System Development Engineer, Network Telemetry Engineering, GCNA
Vancouver, British Columbia
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
AWS Networking Telemetry and Engineering team (NTE) owns a data stream, which performs ingestion, enrichment and transformation of AWS traffic monitoring data. The traffic monitoring data is critical to current and future business needs of AWS customers. From traffic engineering, facilitating real-time analysis and resolution of network congestion events, to optimizing the cost of our network, and forecasting future capacity needs. NTE mission is to distribute quality traffic data to our customers through systems that provide visibility into the traffic utilization of the Amazon network.
We are looking for an exceptional System Development Engineer (SysDE) to build and automate our software systems that leverage data streaming solutions for devising the next generation of network monitoring systems. The ideal candidate will share our excitement about cloud computing and will be passionate about delivering high quality services. You should have good knowledge of distributed systems with design and implementation experience, as well as the ability to lead and mentor other engineers. You will be customer centric and enjoy working in a fast-paced environment that requires excellent technical and communication skills.
NTE team is part of AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse organization which consists of software engineers, network engineers, data engineers, scientists, and software managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a System Development Engineer, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will learn from others and help grow those in your team to achieve their best.
About the team
AWS Infrastructure Services(AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
Preferred Qualifications
- Experience with distributed systems at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
AWS Networking Telemetry and Engineering team (NTE) owns a data stream, which performs ingestion, enrichment and transformation of AWS traffic monitoring data. The traffic monitoring data is critical to current and future business needs of AWS customers. From traffic engineering, facilitating real-time analysis and resolution of network congestion events, to optimizing the cost of our network, and forecasting future capacity needs. NTE mission is to distribute quality traffic data to our customers through systems that provide visibility into the traffic utilization of the Amazon network.
We are looking for an exceptional System Development Engineer (SysDE) to build and automate our software systems that leverage data streaming solutions for devising the next generation of network monitoring systems. The ideal candidate will share our excitement about cloud computing and will be passionate about delivering high quality services. You should have good knowledge of distributed systems with design and implementation experience, as well as the ability to lead and mentor other engineers. You will be customer centric and enjoy working in a fast-paced environment that requires excellent technical and communication skills.
NTE team is part of AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse organization which consists of software engineers, network engineers, data engineers, scientists, and software managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a System Development Engineer, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will learn from others and help grow those in your team to achieve their best.
About the team
AWS Infrastructure Services(AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
Preferred Qualifications
- Experience with distributed systems at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
This advertiser has chosen not to accept applicants from your region.
1
System Development Engineer, Network Telemetry Engineering, GCNA
Vancouver, British Columbia
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
AWS Networking Telemetry and Engineering team (NTE) owns a data stream, which performs ingestion, enrichment and transformation of AWS traffic monitoring data. The traffic monitoring data is critical to current and future business needs of AWS customers. From traffic engineering, facilitating real-time analysis and resolution of network congestion events, to optimizing the cost of our network, and forecasting future capacity needs. NTE mission is to distribute quality traffic data to our customers through systems that provide visibility into the traffic utilization of the Amazon network.
We are looking for an exceptional System Development Engineer (SysDE) to build and automate our software systems that leverage data streaming solutions for devising the next generation of network monitoring systems. The ideal candidate will share our excitement about cloud computing and will be passionate about delivering high quality services. You should have good knowledge of distributed systems with design and implementation experience, as well as the ability to lead and mentor other engineers. You will be customer centric and enjoy working in a fast-paced environment that requires excellent technical and communication skills.
NTE team is part of AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse organization which consists of software engineers, network engineers, data engineers, scientists, and software managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a System Development Engineer, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will learn from others and help grow those in your team to achieve their best.
About the team
AWS Infrastructure Services(AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
Preferred Qualifications
- Experience with distributed systems at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
AWS Networking Telemetry and Engineering team (NTE) owns a data stream, which performs ingestion, enrichment and transformation of AWS traffic monitoring data. The traffic monitoring data is critical to current and future business needs of AWS customers. From traffic engineering, facilitating real-time analysis and resolution of network congestion events, to optimizing the cost of our network, and forecasting future capacity needs. NTE mission is to distribute quality traffic data to our customers through systems that provide visibility into the traffic utilization of the Amazon network.
We are looking for an exceptional System Development Engineer (SysDE) to build and automate our software systems that leverage data streaming solutions for devising the next generation of network monitoring systems. The ideal candidate will share our excitement about cloud computing and will be passionate about delivering high quality services. You should have good knowledge of distributed systems with design and implementation experience, as well as the ability to lead and mentor other engineers. You will be customer centric and enjoy working in a fast-paced environment that requires excellent technical and communication skills.
NTE team is part of AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse organization which consists of software engineers, network engineers, data engineers, scientists, and software managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a System Development Engineer, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will learn from others and help grow those in your team to achieve their best.
About the team
AWS Infrastructure Services(AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
Preferred Qualifications
- Experience with distributed systems at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
This advertiser has chosen not to accept applicants from your region.
2
Technical support supervisor
Edmonton, Alberta
Caliph Digital Ltd.]
Posted 23 days ago
Job Viewed
Job Description
Overview Languages
English
Education Experience On siteWork must be completed at the physical location. There is no option to work remotely.
Work setting Responsibilities Tasks Supervision Experience and specialization Computer and technology knowledge Benefits Other benefits
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Consultant
Mississauga, Ontario
Insight Global
Posted 1 day ago
Job Viewed
Job Description
Job Description
Insight Global is seeking a Technical Support Consultant to join a Fortune 100 technology company for a 2-year contract (with potential conversion to fulltime). In this role, you will provide onsite L1 support for one of the company's manufacturing end-clients with 400 onsite users. This support involves troubleshooting, repairing, and maintaining hardware and software components; IMACD events (Install, Move, Add, Change, De-install); and other end-user support as needed.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 3-5 years of technical support experience
- Onsite technical support experience
- Highly professional and clear communication skills - ITSM knowledge null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Insight Global is seeking a Technical Support Consultant to join a Fortune 100 technology company for a 2-year contract (with potential conversion to fulltime). In this role, you will provide onsite L1 support for one of the company's manufacturing end-clients with 400 onsite users. This support involves troubleshooting, repairing, and maintaining hardware and software components; IMACD events (Install, Move, Add, Change, De-install); and other end-user support as needed.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 3-5 years of technical support experience
- Onsite technical support experience
- Highly professional and clear communication skills - ITSM knowledge null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Consultant
Toronto, Ontario
Insight Global
Posted 1 day ago
Job Viewed
Job Description
Job Description
Insight Global is looking for a Technical Consultant to join one of the leading banks in Canada on a contract to hire basis every Wednesday and every first Friday in downtown Toronto. The sucessful candidate will be responsible for supporting the online banking applications with a focus on configuration and chnage management while working alongside the devops team.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 3-5 years of experience supporting online banking applications
-experience with GIT
-experience with Linux Command line
-experience troubleshooting web-based applications
-familliarity with Azure OCP running in openshift
- experience with incident managment, change managment, troubleshoot bridges, engaging with other team members for troubleshooting
-experience with Application logs - experience with certifivcates - making certificate requests from different portals
experience with network devices like F5 null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Insight Global is looking for a Technical Consultant to join one of the leading banks in Canada on a contract to hire basis every Wednesday and every first Friday in downtown Toronto. The sucessful candidate will be responsible for supporting the online banking applications with a focus on configuration and chnage management while working alongside the devops team.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 3-5 years of experience supporting online banking applications
-experience with GIT
-experience with Linux Command line
-experience troubleshooting web-based applications
-familliarity with Azure OCP running in openshift
- experience with incident managment, change managment, troubleshoot bridges, engaging with other team members for troubleshooting
-experience with Application logs - experience with certifivcates - making certificate requests from different portals
experience with network devices like F5 null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
This advertiser has chosen not to accept applicants from your region.
5
Lead Technical Support
Peterborough, Ontario
GE Vernova
Posted 1 day ago
Job Viewed
Job Description
**Job Description Summary**
GE Vernova's Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.
If you are dreaming and passionate to design and/or control Low, Middle and High Voltage Power Electronics converters; which deliver high performance (better than 98% of efficiency) in an environment with condensation risks, with high vibrations (Marinized converters), Shock proved, Arc flash proved; for Industry, Oil and Gaz, Marine or Military application, with accuracy and precision better than the unit percent, and you are willing to push your limits and the technology limits, this is the right opportunity, the right team in a company with culture, ethics and ambitions as GE Vernova.
**Job Description**
**Roles and Responsibilities**
+ Perform L3 Engineering studies (functional analyses, simulations, detailed recording analysis, BOM parts replacement, RCA) to support North America Customers.
+ Work with L2 technical support and Field Service Engineer to gather site data related to customer technical issue
+ Write Guidelines for Technical issue troubleshooting while consulting Technical Experts and working with the Technology related center of excellence
**Required Qualifications**
+ PhD (Or Master Or Bachelor Or Equivalent) in Power Electronics
+ Minimum of 3 years experience in MV7, SD7k Commissioning or Manufacturing or Testing or Sizing or Software Development or within a Technical Support team
+ Minimum of 2 years experience in P80i
**Desired Characteristics**
+ Understand physical phenomena; strong theoretical and mathematical background; with the ability to understand new concepts and ability to communicate information clearly
+ Creative, passionate and integrate into a team
+ Willingness to travel when needed
+ Autonomous, curious with the ability to understand new concepts, coach other engineers, and integrate into a team
+ Strong Practical and Field experience
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova's Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.
If you are dreaming and passionate to design and/or control Low, Middle and High Voltage Power Electronics converters; which deliver high performance (better than 98% of efficiency) in an environment with condensation risks, with high vibrations (Marinized converters), Shock proved, Arc flash proved; for Industry, Oil and Gaz, Marine or Military application, with accuracy and precision better than the unit percent, and you are willing to push your limits and the technology limits, this is the right opportunity, the right team in a company with culture, ethics and ambitions as GE Vernova.
**Job Description**
**Roles and Responsibilities**
+ Perform L3 Engineering studies (functional analyses, simulations, detailed recording analysis, BOM parts replacement, RCA) to support North America Customers.
+ Work with L2 technical support and Field Service Engineer to gather site data related to customer technical issue
+ Write Guidelines for Technical issue troubleshooting while consulting Technical Experts and working with the Technology related center of excellence
**Required Qualifications**
+ PhD (Or Master Or Bachelor Or Equivalent) in Power Electronics
+ Minimum of 3 years experience in MV7, SD7k Commissioning or Manufacturing or Testing or Sizing or Software Development or within a Technical Support team
+ Minimum of 2 years experience in P80i
**Desired Characteristics**
+ Understand physical phenomena; strong theoretical and mathematical background; with the ability to understand new concepts and ability to communicate information clearly
+ Creative, passionate and integrate into a team
+ Willingness to travel when needed
+ Autonomous, curious with the ability to understand new concepts, coach other engineers, and integrate into a team
+ Strong Practical and Field experience
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Engineering
Vancouver, British Columbia
Microsoft Corporation
Posted 1 day ago
Job Viewed
Job Description
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.
Within Customer Service and Support (CSS), our Digital Transformation Platform (DTP) group delivers world-class support for our global customers on their digital transformation journey. We provide valuable support solutions on a wide range of technologies, including Data analytics, Artificial Intelligence and IoT, Business Intelligence and Power BI, SQL, Dynamics 365, and Power Platform, that elevate our customers' trust in Microsoft and improve their business performance.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, honing your problem-solving, collaboration and research skills, and deepening your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Response and Resolution:**
+ You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices
**Readiness:**
+ You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
+ You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
**Product/Process Improvement:**
+ You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements
**Other:**
+ Embody our culture and values
**Qualifications**
**Required Qualifications:**
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
o OR 5+ years of technical support, technical consulting experience, or information technology experience.
o OR equivalent experience
**Other Qualifications**
+ This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports Canadian federal, provincial, and/or local Canadian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.
+ Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
**Additional or Preferred Qualifications**
+ Microsoft Technology Certifications.
+ Experience with MySQL, PostgreSQL or SQL Server
+ Microsoft Technology Certifications.
+ Experience in a customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations.
+ Experience in one or more of the following:
+ Deep understanding of Cloud services (Preferably Azure), (Experience with other cloud service like AWS is also a plus)
+ Experience in Azure architecture and its components (Compute, Storage, ARM, Networking)
Technical Support Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.
Find additional pay information here:
will accept applications for the role until July 21st 2025**
#CES #CSS #DTP #DataAI
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.
Within Customer Service and Support (CSS), our Digital Transformation Platform (DTP) group delivers world-class support for our global customers on their digital transformation journey. We provide valuable support solutions on a wide range of technologies, including Data analytics, Artificial Intelligence and IoT, Business Intelligence and Power BI, SQL, Dynamics 365, and Power Platform, that elevate our customers' trust in Microsoft and improve their business performance.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, honing your problem-solving, collaboration and research skills, and deepening your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Response and Resolution:**
+ You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices
**Readiness:**
+ You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
+ You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
**Product/Process Improvement:**
+ You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements
**Other:**
+ Embody our culture and values
**Qualifications**
**Required Qualifications:**
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
o OR 5+ years of technical support, technical consulting experience, or information technology experience.
o OR equivalent experience
**Other Qualifications**
+ This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports Canadian federal, provincial, and/or local Canadian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.
+ Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
**Additional or Preferred Qualifications**
+ Microsoft Technology Certifications.
+ Experience with MySQL, PostgreSQL or SQL Server
+ Microsoft Technology Certifications.
+ Experience in a customer-facing or support role in any of the following: technical escalation support, product support, developer support, IT DevOps, IT Admin/support, Systems Development, or Consulting or IT/Network Operations.
+ Experience in one or more of the following:
+ Deep understanding of Cloud services (Preferably Azure), (Experience with other cloud service like AWS is also a plus)
+ Experience in Azure architecture and its components (Compute, Storage, ARM, Networking)
Technical Support Engineering IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.
Find additional pay information here:
will accept applications for the role until July 21st 2025**
#CES #CSS #DTP #DataAI
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Specialist
Calgary, Alberta
Brookfield Properties
Posted 1 day ago
Job Viewed
Job Description
Location
Calgary - 4906 Richard Road SW
Our Company
At Brookfield Properties, the foundation of our success is firmly rooted in our people.
Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. To meet this goal, we hire visionary, entrepreneurial talent who help us innovate and enhance our business. We build collaborative teams who value integrity, creativity and diversity.
Our teams operate an iconic portfolio of irreplaceable properties within the world's most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management.
Job Description
We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the productivity of end users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience.This role offers hands-on experience with enterprise applications including, but not limited to, Windows 11, Office 365, and Intune. Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn Learning and technical boot camps, providing a strong foundation for career progression within IT.
Responsibilities
+ Provide comprehensive end-user support in an environment structured around 35% phone support, 55% off-phone tasks, 5% project involvement, and 5% training and development.
+ Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM.
+ Deliver remote support using industry-standard tools to resolve technical issues efficiently.
+ Create and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow.
+ Provide extensive hardware and software support for Windows 11, iOS, Android, Lenovo, Mac OS, and Office 365 in conjunction with tools like Dell TechDirect.
+ Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough documentation and knowledge sharing.
+ Gather and analyze data to inform technical decisions and recommend practical solutions to improve system performance.
+ Evaluate software and hardware compatibility to support system upgrades and application rollouts.
+ Engage with external vendors for escalated issue resolution beyond internal support capabilities.
+ Provide technical support for companywide meetings, events, and conferences to ensure seamless execution.
+ Monitor ServiceNow trends and resolution history to identify and recommend preventative measures.
+ Contribute to a culture of innovation by proactively identifying opportunities to optimize the user support experience.
Qualifications
+ High School Diploma or GED required.
+ Minimum of 2 years of experience in an IT support role.
+ Experience working in a call queue environment is a plus.
+ Familiarity with ServiceNow preferred.
+ Demonstrated understanding of IT concepts and processes within an ITIL framework.
+ Self-motivated with strong problem-solving skills and the ability to adapt in dynamic, fast-paced environments.
+ Strong interpersonal skills with an emphasis on active listening, communication, and user rapport-building.
+ Proven ability to collaborate effectively across technical teams and resolver groups.
+ Excellent verbal and written communication skills.
+ Commitment to representing the IT department professionally and positively in all business interactions.
+ General awareness of cybersecurity best practices and ability to provide basic guidance to end users.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
Calgary - 4906 Richard Road SW
Our Company
At Brookfield Properties, the foundation of our success is firmly rooted in our people.
Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. To meet this goal, we hire visionary, entrepreneurial talent who help us innovate and enhance our business. We build collaborative teams who value integrity, creativity and diversity.
Our teams operate an iconic portfolio of irreplaceable properties within the world's most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management.
Job Description
We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the productivity of end users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience.This role offers hands-on experience with enterprise applications including, but not limited to, Windows 11, Office 365, and Intune. Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn Learning and technical boot camps, providing a strong foundation for career progression within IT.
Responsibilities
+ Provide comprehensive end-user support in an environment structured around 35% phone support, 55% off-phone tasks, 5% project involvement, and 5% training and development.
+ Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM.
+ Deliver remote support using industry-standard tools to resolve technical issues efficiently.
+ Create and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow.
+ Provide extensive hardware and software support for Windows 11, iOS, Android, Lenovo, Mac OS, and Office 365 in conjunction with tools like Dell TechDirect.
+ Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough documentation and knowledge sharing.
+ Gather and analyze data to inform technical decisions and recommend practical solutions to improve system performance.
+ Evaluate software and hardware compatibility to support system upgrades and application rollouts.
+ Engage with external vendors for escalated issue resolution beyond internal support capabilities.
+ Provide technical support for companywide meetings, events, and conferences to ensure seamless execution.
+ Monitor ServiceNow trends and resolution history to identify and recommend preventative measures.
+ Contribute to a culture of innovation by proactively identifying opportunities to optimize the user support experience.
Qualifications
+ High School Diploma or GED required.
+ Minimum of 2 years of experience in an IT support role.
+ Experience working in a call queue environment is a plus.
+ Familiarity with ServiceNow preferred.
+ Demonstrated understanding of IT concepts and processes within an ITIL framework.
+ Self-motivated with strong problem-solving skills and the ability to adapt in dynamic, fast-paced environments.
+ Strong interpersonal skills with an emphasis on active listening, communication, and user rapport-building.
+ Proven ability to collaborate effectively across technical teams and resolver groups.
+ Excellent verbal and written communication skills.
+ Commitment to representing the IT department professionally and positively in all business interactions.
+ General awareness of cybersecurity best practices and ability to provide basic guidance to end users.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Specialist
Markham, Ontario
Idealogical Systems Inc
Posted today
Job Viewed
Job Description
Job Description
Job Description
Salary:
WHEN WAS THE LAST TIME YOU ENDED YOUR WORKDAY WITH A SMILE?
You spend 80% of your life at work, and you should be doing what you love with people you like doing it with, all while making a difference in your community.
How do we ensure that smile?
- We are fun people.
- We are people who take pride in being themselves and are confident in the help we bring to those around us.
- We get genuine joy from making others around us feel heard, helped, and happy.
If you know what we are talking about, then you are in the right place in your job search journey.
It's a great time to join our team and grow with us.
Idealogical has been in business since 1995. We have continuously worked towards giving our employees and clients access to all the tools and benefits of working with a larger firm while maintaining the empathy and nimbleness of a small business. We take pride in what we do, have a few laughs, stay relatively casual, and deliver best-in-class service.
We are looking for a kickass Technical Support Specialist to join our team.
Our company culture is everything to us, so please look atour core valuesand see if they speak to you before applying for this position.
Your code word for success is smile.
Who are we looking for, you ask?
We are looking for someone to join our Technical Service team who can have fun while working independently within a team in a fast-paced, ever-so-challenging work environment. YOUR creativity, energy and attention-to-detail attitude is what we need to augment our growing team of A-list talent.
WHAT WILL YOU BE DOING
In this role, you will be working under the direct supervision of the Technical Leadership in the service delivery team and will be responsible for the following:
- Provide our clients with intermediate technical support and escalate as required while following Service Level Agreement (SLA) guidelines.
- Follow a ticket journey from beginning to end using our PSA tool.
- Make our clients feel heard, helped, and happy at every interaction.
- Watch the consoles for new alerts and take action when required.
- Liaise with vendors to oversee installation, resolve adaptation issues, and support new technologies.
- Account for resources invested in the client and Idealogical related tasks.
- On-call duties as defined in the Idealogical after-hours policy.
WHAT YOU BRING TO THE TABLE
Must-Have Skills & Qualifications
College diploma or University degree and 3 years of equivalent work experience.
Microsoft Certified Professional MS-100, MS-101 or MD-100 or MD-101.
Expert knowledge of computer hardware, including IBM, Lenovo, and Fortinet Firewalls.
Application support experience with ConnectWise Automate & Manage.
VMware Certification.
CompTIA Security+.
Valid Driver's license and reliable method of transportation.
Legally able to work in Canada.
Preferred Skills & Qualifications
- Experience with Apple, Backup and BDR solutions, and Web-Based Email Security platforms.
- Experience with desktop and server operating systems, including all Microsoft solutions on-premise and cloud-based.
- A desire to mentor, guide and motivate other technical staff to help them succeed.
Key To Succeed in This Role
- Strong understanding of the organization's goals and objectives.
- Empathy, compassion, sense of humour.
- Exceptional written and oral communication skills.
- Outstanding interpersonal skills, with a focus on listening and questioning skills.
- Strong documentation skills.
- Ability to absorb and retain information quickly.
- Ability to present ideas in user-friendly language to non-technical staff and end users.
- Ability to take on challenges that require critical thinking and decision-making skills.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Stay up-to-date with educational goals to further professional development.
- Dont take yourself too seriously.
WHAT CAN YOU EXPECT OF US
By joining Idealogical, you will work with some of the industry's brightest and most experienced people in an environment where you are challenged to be the best in everything you do. Idealogical is where you can grow and develop your career in a meaningful way.
We have folks that have been with us for 5 years, 10 years, 15 years and 28 years. Our team members rarely leave us.
Our team is everything to us and we take care of our people like we expect you to care for our clients. We foster sustainable growth, good health and overall well-being and strive hard to make you feel heard, helped, and happy.
How we make you feel heard?
- Anonymous feedback system led by the president to make continuous changes and improvements to solidify our already strong company culture.
- Recognition for being a team player reflected in weekly monetary wins in the form of peer praises.
- Recognition for being an exceptional employee with opportunities to win 6 different awards at our annual holiday get together.
How we make you feel helped?
- 6 paid training and education days per year to help you fill your knowledge gap.
- We invest heavily in helping our people acquire skills dictated by the IT industry and pay for your professional certifications.
- Distinct regular events infused with competitive team games, good food and great conversations.
- In-house Chiropractor services provided by our trusted health practitioner, who uses cutting-edge tools and techniques to maximize your health.
- In-house Massage facility where you can take a break during the day and relax.
- An organization-wide group of people who looks out for you and goes above and beyond to help each other succeed.
How we make you feel happy?
- Competitive base salary.
- Competitive performance-based bonus plan.
- 3-week vacation to start.
- 6 personal days for those uninvited sicknesses, personal commitments (for example, unscheduled school closures), or just 'I don't feel like working today' days.
- Comprehensive health and dental benefits.
- State-of-the-art office space carefully designed to help you transition from the fatigue caused by work-from-home settings.
If you have made it this far on the page, it tells us you are interested in working with us, and we would love to hear from you!
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