Technical Support Engineer

Montréal, Quebec Targeted Talent

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Job Description

Job Description

We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.

You Have:

  • Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
  • Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
  • Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
  • Solid track record of troubleshooting and resolving complex technical issues

Bonus points if you have:

  • Experience with Exchange Administration (or any other email collaboration platform)
  • Experience using PowerShell for automation, implementation, and data extraction
  • Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
  • Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
  • Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
  • Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis

Perks:

  • Competitive Salary!
  • Health and dental benefits
  • Plenty of vacation time
  • Opportunity for career progression
  • Completely remote work!

If this role sounds like something you might be interested in, please click apply!

This advertiser has chosen not to accept applicants from your region.

Associate Technical Support Analyst

Terrebonne, Quebec Experlogix

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Job Description

Job Description

Salary:

Position Summary

We are seeking a Level 1 Associate Technical Support Analyst to join our global support team and provide first-line support for our Document Automation clients. You will leverage your technical knowledge and communication skills to troubleshoot issues, guide users, and ensure a high level of customer satisfaction. This is an exciting opportunity for someone early in their career who is a self-starter eager to dig in and grow!



Key Responsibilities

- Serve as the first point of contact for Document Automation support across North America and Europe.

- Troubleshoot technical issues related to integrations (e.g., Dynamics 365, Salesforce, SharePoint, SSO, e-signature tools).

- Manage ticket queues and meet SLAs.

- Maintain strong client relationships through proactive communication.

- Contribute to internal and client-facing documentation.

- Escalate unresolved issues as needed.

- Provide updates on system availability.

Required Qualifications

- 1+ years of experience in technical support within a SaaS or software environment.

- Strong proficiency in Microsoft Word and Office.

-Hands-on experience with Dynamics 365, Salesforce, or SugarCRM.

- Foundational knowledge of web technologies: IIS, JavaScript, XML, JSON.

- Bilingual: French and English.

- Strong organizational skills.

-Customer-first attitude

-Self-Starter, Self-Motivated


Nice to Have

- Familiarity with DocuSign, Adobe Sign, etc.

- Knowledge of SSO.

-Experience with SharePoint Online.


Location

Terrebonne, QC. Hybrid 2 days per week from our office.

rue Nationale

Montreal, Quebec

J6W 0E2


About Experlogix

Experlogix helps organizations transform and automate complex processes with powerful CPQ and document automation solutions. Our Document Automation platform supports robust integrations including HTTP, SMTP, MS SharePoint, MS Dynamics 365 (F&O, BC), Salesforce, SugarCRM, SPW, and Single Sign-On (SSO). We also support e-signature tools like Adobe Acrobat Sign, DocuSign, OneSpan, Sertifi, and ConsignO Cloud.


Find Your Passion at Experlogix!

At Experlogix, we strive to create a culture of dedicated and engaged team members with a strong organizational commitment. We emphasize growth and place people in careers, not jobs, with opportunities to grow personally and professionally. Our purpose is to fuel your passion through rewarding careers and opportunities! See why we were named a Top 10 Dynamics Marketplace solution by Microsoft and as one of the best software and service companies in the Silicon Slopes!


Our Company
Celebrating its 20th year anniversary, Experlogix is a global leader in Configure, Price, Quote (CPQ), eCommerce and Document Automation technology, specializing in fully integrated solutions for the Microsoft Dynamics, Salesforce, and SAP platforms. We have physical offices in the US, Canada, Belgium, Ireland and the Netherlands and remote team members worldwide.

This advertiser has chosen not to accept applicants from your region.

(Contract) Technologist, Propulsion, Technical Support - Montreal

Dorval, Quebec Bombardier

Posted 6 days ago

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Job Description

_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**What are your contributions to the team?**
As a team member of the Technical Support group, supporting a fleet of close to 2000 Challenger 3XX & 6XX Series aircraft, you will be responsible for:
+ Providing technical support related to Challenger 3XX/6XX propulsion system, engine control and APU to external and internal customers
+ Issuing and supporting engineering change requests for in-service issues and supporting Engineering and Program Office through the change request process
+ Monitoring the fleet for reliability, technical issues and identifying root cause and corrective actions
+ Coordinate group activities on fleet operators technical requests
+ Preparing technical presentations for topics related to your responsibilities
+ Writing articles and Advisory Wires.
**How to thrive in this role?**
+ A good knowledge of aircraft propulsion systems, engine control and APU
+ At least 5 years of pertinent experience in aviation
+ College degree in aircraft maintenance or bachelor's degree in mechanical or electrical engineering
+ Challenger 300/350 experience is a major asset
+ You must be computer literate, familiar with MS Office
+ Must be a team player, capable of working well with colleagues and customers, have a winning, can-do attitude, and results oriented
+ Must have English and French communication skills
+ You must be willing to carry a cell phone 24/7 and travel occasionally on short notice
+ You are capable of working under stress in cases of support for Aircraft on Ground (AOG) situations.
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** (Contract) Technologist, Propulsion, Technical Support - Montreal
**Primary Location** Administrative Centre (CA)
**Organization** Aerospace Canada
**Shift**
**Employee Status** Non-Employee
**Requisition** 8479 (Contract) Technologist, Propulsion, Technical Support - Montreal
This advertiser has chosen not to accept applicants from your region.

Information Technology Administrator

Montréal, Quebec Ontario International High School

Posted 7 days ago

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Job Description

Shape the Future of Global Education.

Ontario International High School (OIHS) is a licensed, fully online high school based in Toronto, Canada, serving students worldwide. We deliver the Ontario Secondary School Diploma (OSSD) through a hybrid learning model that blends individualized instruction, peer learning, and advanced education technologies.

As a digital-first institution , our reliability and security depend on the strength of our technical infrastructure. We’re seeking an IT Administrator to maintain and improve the systems that support our students and educators globally.


About the Role

You will be responsible for administering our Moodle LMS , managing Google Workspace platforms , and contributing to the operation of our Student Information System (SIS) . You’ll work closely with our educators and operations team to ensure seamless, secure, and reliable digital experiences.


Responsibilities

  • Administer and maintain Moodle LMS (course setup, roles, plugins, updates)
  • Manage and support Google Workspace (Gmail, Drive, Calendar, Classroom, etc.)
  • Participate in Student Information System (SIS) operations and data integrity
  • Provide timely remote technical support for staff and students
  • Monitor platform security , manage access rights, and perform regular backups
  • Collaborate with teams to improve technology integrations and workflows
  • Coordinate with external vendors and service providers


Qualifications

  • Proven experience administering Moodle LMS
  • Proficiency with Google Workspace management and provisioning
  • Experience with Student Information Systems (preferred)
  • Prior work in online education environments (preferred)
  • Strong written and verbal English communication skills
  • Familiarity with Airtable ; experience with Fillout is a plus
  • Ability to adapt quickly, learn new tools, and stay curious


What We’re Looking For

  • A detail-oriented problem solver with strong organizational skills
  • A fast learner with curiosity for new systems and process improvements
  • A team player who communicates clearly in remote, asynchronous settings
  • Someone who can proactively maintain, secure, and improve OIHS’s digital infrastructure


Why Join OIHS

Global Reach – Support a worldwide community of students and educators

Innovation – Work at the intersection of education + technology

Collaboration – Join a growing, mission-driven, supportive team

Flexibility – Remote-first, hybrid opportunities in Toronto


How to Apply

Apply directly via LinkedIn Easy Apply .

Resumes and cover letters are welcome but not required .

This advertiser has chosen not to accept applicants from your region.

Information Technology Administrator

Laval, Quebec Ontario International High School

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Shape the Future of Global Education.

Ontario International High School (OIHS) is a licensed, fully online high school based in Toronto, Canada, serving students worldwide. We deliver the Ontario Secondary School Diploma (OSSD) through a hybrid learning model that blends individualized instruction, peer learning, and advanced education technologies.

As a digital-first institution , our reliability and security depend on the strength of our technical infrastructure. We’re seeking an IT Administrator to maintain and improve the systems that support our students and educators globally.


About the Role

You will be responsible for administering our Moodle LMS , managing Google Workspace platforms , and contributing to the operation of our Student Information System (SIS) . You’ll work closely with our educators and operations team to ensure seamless, secure, and reliable digital experiences.


Responsibilities

  • Administer and maintain Moodle LMS (course setup, roles, plugins, updates)
  • Manage and support Google Workspace (Gmail, Drive, Calendar, Classroom, etc.)
  • Participate in Student Information System (SIS) operations and data integrity
  • Provide timely remote technical support for staff and students
  • Monitor platform security , manage access rights, and perform regular backups
  • Collaborate with teams to improve technology integrations and workflows
  • Coordinate with external vendors and service providers


Qualifications

  • Proven experience administering Moodle LMS
  • Proficiency with Google Workspace management and provisioning
  • Experience with Student Information Systems (preferred)
  • Prior work in online education environments (preferred)
  • Strong written and verbal English communication skills
  • Familiarity with Airtable ; experience with Fillout is a plus
  • Ability to adapt quickly, learn new tools, and stay curious


What We’re Looking For

  • A detail-oriented problem solver with strong organizational skills
  • A fast learner with curiosity for new systems and process improvements
  • A team player who communicates clearly in remote, asynchronous settings
  • Someone who can proactively maintain, secure, and improve OIHS’s digital infrastructure


Why Join OIHS

Global Reach – Support a worldwide community of students and educators

Innovation – Work at the intersection of education + technology

Collaboration – Join a growing, mission-driven, supportive team

Flexibility – Remote-first, hybrid opportunities in Toronto


How to Apply

Apply directly via LinkedIn Easy Apply .

Resumes and cover letters are welcome but not required .

This advertiser has chosen not to accept applicants from your region.

Information Technology Administrator

Longueuil, Quebec Ontario International High School

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Shape the Future of Global Education.

Ontario International High School (OIHS) is a licensed, fully online high school based in Toronto, Canada, serving students worldwide. We deliver the Ontario Secondary School Diploma (OSSD) through a hybrid learning model that blends individualized instruction, peer learning, and advanced education technologies.

As a digital-first institution , our reliability and security depend on the strength of our technical infrastructure. We’re seeking an IT Administrator to maintain and improve the systems that support our students and educators globally.


About the Role

You will be responsible for administering our Moodle LMS , managing Google Workspace platforms , and contributing to the operation of our Student Information System (SIS) . You’ll work closely with our educators and operations team to ensure seamless, secure, and reliable digital experiences.


Responsibilities

  • Administer and maintain Moodle LMS (course setup, roles, plugins, updates)
  • Manage and support Google Workspace (Gmail, Drive, Calendar, Classroom, etc.)
  • Participate in Student Information System (SIS) operations and data integrity
  • Provide timely remote technical support for staff and students
  • Monitor platform security , manage access rights, and perform regular backups
  • Collaborate with teams to improve technology integrations and workflows
  • Coordinate with external vendors and service providers


Qualifications

  • Proven experience administering Moodle LMS
  • Proficiency with Google Workspace management and provisioning
  • Experience with Student Information Systems (preferred)
  • Prior work in online education environments (preferred)
  • Strong written and verbal English communication skills
  • Familiarity with Airtable ; experience with Fillout is a plus
  • Ability to adapt quickly, learn new tools, and stay curious


What We’re Looking For

  • A detail-oriented problem solver with strong organizational skills
  • A fast learner with curiosity for new systems and process improvements
  • A team player who communicates clearly in remote, asynchronous settings
  • Someone who can proactively maintain, secure, and improve OIHS’s digital infrastructure


Why Join OIHS

Global Reach – Support a worldwide community of students and educators

Innovation – Work at the intersection of education + technology

Collaboration – Join a growing, mission-driven, supportive team

Flexibility – Remote-first, hybrid opportunities in Toronto


How to Apply

Apply directly via LinkedIn Easy Apply .

Resumes and cover letters are welcome but not required .

This advertiser has chosen not to accept applicants from your region.

Information Technology Administrator

Boucherville, Quebec Ontario International High School

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Shape the Future of Global Education.

Ontario International High School (OIHS) is a licensed, fully online high school based in Toronto, Canada, serving students worldwide. We deliver the Ontario Secondary School Diploma (OSSD) through a hybrid learning model that blends individualized instruction, peer learning, and advanced education technologies.

As a digital-first institution , our reliability and security depend on the strength of our technical infrastructure. We’re seeking an IT Administrator to maintain and improve the systems that support our students and educators globally.


About the Role

You will be responsible for administering our Moodle LMS , managing Google Workspace platforms , and contributing to the operation of our Student Information System (SIS) . You’ll work closely with our educators and operations team to ensure seamless, secure, and reliable digital experiences.


Responsibilities

  • Administer and maintain Moodle LMS (course setup, roles, plugins, updates)
  • Manage and support Google Workspace (Gmail, Drive, Calendar, Classroom, etc.)
  • Participate in Student Information System (SIS) operations and data integrity
  • Provide timely remote technical support for staff and students
  • Monitor platform security , manage access rights, and perform regular backups
  • Collaborate with teams to improve technology integrations and workflows
  • Coordinate with external vendors and service providers


Qualifications

  • Proven experience administering Moodle LMS
  • Proficiency with Google Workspace management and provisioning
  • Experience with Student Information Systems (preferred)
  • Prior work in online education environments (preferred)
  • Strong written and verbal English communication skills
  • Familiarity with Airtable ; experience with Fillout is a plus
  • Ability to adapt quickly, learn new tools, and stay curious


What We’re Looking For

  • A detail-oriented problem solver with strong organizational skills
  • A fast learner with curiosity for new systems and process improvements
  • A team player who communicates clearly in remote, asynchronous settings
  • Someone who can proactively maintain, secure, and improve OIHS’s digital infrastructure


Why Join OIHS

Global Reach – Support a worldwide community of students and educators

Innovation – Work at the intersection of education + technology

Collaboration – Join a growing, mission-driven, supportive team

Flexibility – Remote-first, hybrid opportunities in Toronto


How to Apply

Apply directly via LinkedIn Easy Apply .

Resumes and cover letters are welcome but not required .

This advertiser has chosen not to accept applicants from your region.
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Information Technology Administrator

Brossard, Quebec Ontario International High School

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Shape the Future of Global Education.

Ontario International High School (OIHS) is a licensed, fully online high school based in Toronto, Canada, serving students worldwide. We deliver the Ontario Secondary School Diploma (OSSD) through a hybrid learning model that blends individualized instruction, peer learning, and advanced education technologies.

As a digital-first institution , our reliability and security depend on the strength of our technical infrastructure. We’re seeking an IT Administrator to maintain and improve the systems that support our students and educators globally.


About the Role

You will be responsible for administering our Moodle LMS , managing Google Workspace platforms , and contributing to the operation of our Student Information System (SIS) . You’ll work closely with our educators and operations team to ensure seamless, secure, and reliable digital experiences.


Responsibilities

  • Administer and maintain Moodle LMS (course setup, roles, plugins, updates)
  • Manage and support Google Workspace (Gmail, Drive, Calendar, Classroom, etc.)
  • Participate in Student Information System (SIS) operations and data integrity
  • Provide timely remote technical support for staff and students
  • Monitor platform security , manage access rights, and perform regular backups
  • Collaborate with teams to improve technology integrations and workflows
  • Coordinate with external vendors and service providers


Qualifications

  • Proven experience administering Moodle LMS
  • Proficiency with Google Workspace management and provisioning
  • Experience with Student Information Systems (preferred)
  • Prior work in online education environments (preferred)
  • Strong written and verbal English communication skills
  • Familiarity with Airtable ; experience with Fillout is a plus
  • Ability to adapt quickly, learn new tools, and stay curious


What We’re Looking For

  • A detail-oriented problem solver with strong organizational skills
  • A fast learner with curiosity for new systems and process improvements
  • A team player who communicates clearly in remote, asynchronous settings
  • Someone who can proactively maintain, secure, and improve OIHS’s digital infrastructure


Why Join OIHS

Global Reach – Support a worldwide community of students and educators

Innovation – Work at the intersection of education + technology

Collaboration – Join a growing, mission-driven, supportive team

Flexibility – Remote-first, hybrid opportunities in Toronto


How to Apply

Apply directly via LinkedIn Easy Apply .

Resumes and cover letters are welcome but not required .

This advertiser has chosen not to accept applicants from your region.
 

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