1,635 IT Services jobs in Canada
Technical Services Specialist
Posted 15 days ago
Job Viewed
Job Description
**The Opportunity**
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.
If you have experience in underwriting support and are looking for a new challenge, we would love to hear from you.
Zurich Canada is currently looking for a Technical Services Specialist in our Toronto office to provide support to underwriters, underwriting assistants, and raters in areas requiring specialized skills or knowledge in the processing of all transactions, including new submissions, renewals, endorsements, and cancellations, and deliver excellent customer service.
Reporting to the Underwriting Manager, you will enter or retrieve policy information, input routine and non-routine entries and transactions, access various systems to compile information and reports, electronically process insurance submissions, distribute mail and work, perform calculations and standardized computations, file and index documents, operate office equipment, review and process policy changes, research and correct system errors, and carry out more complex regulatory reporting. You will also support internal clients by providing procedural advice, creating reports, and participating in the performance management cycle.
This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.
This is a hybrid work opportunity.
**What you will do**
+ Enter or retrieve policy information and input routine and non-routine entries and transactions.
+ Access various systems to input data and compile information and reports for internal customers.
+ Electronically process insurance submissions, using internal computer systems.
+ Distribute mail and work.
+ Perform simple calculations and standardized computations.
+ Electronically file and index documents.
+ Operate office equipment, such as scanners, and perform related tasks such as document indexing.
+ Review and process policy changes and make correction entries to policies.
+ Research and correct routine, or more complex, system errors.
+ Type and/or process a variety of filings, forms, and letters, to comply with legal requirements.
+ Carry out the more complex regulatory reporting in the department.
+ Maintain knowledge of state filings.
+ Respond promptly and accurately to requests for information.
+ Reconcile discrepancies, perform self-check of own work, and check the work of others, especially that of more junior staff, and perform general quality control functions, as needed.
+ Act as 'go to' person within the department, because of knowledge and specialized skills attained.
+ Process all work within department standards.
+ Work on special projects, as assigned, some of which are complex.
+ Process and code documents on one or more systems.
+ Lay out and prepare reports, including statistical reports.
+ Service the needs of customers.
+ Support others who maintain relationships with customers.
+ Recognize and respond to or refer opportunities.
+ Identify and resolve problems by referring to policies, procedures, and standards.
+ Continually improve unit performance by analyzing and recommending enhancements to technical procedures.
**Job Qualifications - What you bring to the table**
**Required:**
+ High School Diploma or Equivalent and 1 or more years of experience in the Underwriting area
OR
+ Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Underwriting area
AND
+ Risk Management - Proficiency Level Intermediate
+ Probability - Proficiency Level Intermediate
+ Underwriting In Action - Proficiency Level Intermediate
**Preferred:**
+ Excellent customer service skills
+ Advanced data entry skills
+ Strong Microsoft Office skills
+ Experience working in a high volume, production environment
+ Detail oriented
**Our Culture**
+ At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity, and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
+ We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
+ We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
+ We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
+ We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
+ We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
+ We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time, and resources.
+ We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity, and Inclusion Award.
**Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.**
**About Us**
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at .
A future with Zurich
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility pleaseclick here ( .If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email **your request to have your job profile deleted from the system** by clickinghere ( ) . Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. Disability / Veterans
Technical Services Advisor
Posted 21 days ago
Job Viewed
Job Description
Requisition ID: 10987
Location:
Mississauga, ON, CA, L5S 1L9
Department: Quality
Travel: Up to 100%
**If you are a GPI employee, please click the Employee Login before applying. ( Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.**
**With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.**
**If this sounds like something you would like to be a part of, we'd love to hear from you.**
**A World of Difference. Made Possible.**
**POSITION PURPOSE**
The Technical Services Advisor is responsible for determining the validity of a quality claim, provides technical support during material or packaging machine qualifications and proactive visits to ensure customer satisfaction. Performs as the Subject Matter Expert of GPI Products and various manual, high speed, mechanical or automatic packaging machinery.
+ Higher level position within the Technical Services team.
+ Perform as a Technical Service Advisor with the ability to fully understand carton quality functions and troubleshoot complex critical to quality (CTQ) issues.
+ Possesses advanced understanding of a wide range of high-speed packaging machinery systems and carton styles.
+ Work closely with sales and the operations team to communicate carton quality issues.
+ Directly involved in customer management of complex situations and events, together with follow-up within GPI organizations. This position requires increased exposure across the GPI organization and involvement on cross-functional project teams.
+ Supervise, direct and train customer technicians on complex mechanical/set-up procedures for high-speed packaging equipment.
+ Support GPI carton manufacturing and sales teams on process and design improvement projects.
**JOB FUNCTIONS**
+ Must be prepared to travel 80%-90% of the time on short notice. This includes domestic and international travel.
+ Competent in standard mechanical skills for various makes of packaging machinery. Performs or can direct maintenance, setup, timing, testing and troubleshooting of components and mechanical systems of packaging machinery.
+ Responsible for higher-level diagnosis of mechanical or set-up issues on a wide range of packaging machinery.
+ Required to be conversant with carton converting processes and organizations at multiple GPI plant locations. Must demonstrate understanding of carton to quality (CTQ) characteristics, and relationship of carton characteristics to packaging machinery operation.
+ Has authority to quarantine, scrap or arrange return of suspect cartons, and request replacement stock.
+ Must demonstrate ability to analyze customer defective material reports (DMR's) and quarantined cartons and to pass detailed information and carton samples back to GPI representatives at carton manufacturing plants.
+ Ability to run suspect cartons on customer's machinery by leveraging all possible solutions. When follow-up action is required with GPI sales, converting, or engineering organizations, must demonstrate full integration with the processes and people involved, and be fully effective at utilizing reporting and documentation systems involved.
+ Required to demonstrate excellent customer handling, troubleshooting, and problem-solving skills. Can develop productive working relationships with customers and acting proactively to improve their experience with GPI products. Diffuse a potentially aggravated situation with the customer and build trust that GPI is the preferred supplier.
+ Participates in a wide variety of service, engineering, and carton activities, including the development, processing, and follow up of specifications during machinery testing, debug, start up, and during development and field testing of new carton styles.
+ Required to interface effectively with GPI sales, converting operations, and CI organizations when reporting carton quality issues and working on follow-up actions.
+ Participates in customer focused process improvement initiatives, cost reduction initiatives, and product development projects as a primary representative of the Technical Services group.
+ Required to conduct training with customer staff in areas of safety, operation, and maintenance of machinery equipment, and proper carton handling procedures.
+ Responsible for arranging and managing travel, the preparation of expense reports, service reports, trip reports and the management of business expenses.
+ Must complete all required safety training and follow safety policies.
+ Other duties as assigned.
**JOB SPECIFICATIONS**
+ 5 or more years' experience in the area of field service and carton converting operations or Two-year technical degree and 4 or more years' experience and/or formal training in the area of packaging machinery field service.
+ Must possess a passport and valid driver's license with a good driving record.
+ Demonstration of highly effective interpersonal skills when dealing with customers.
+ Demonstration of highly effective problem-solving skills, customer production issue follow-up.
+ Must have basic Microsoft Office Skills.
+ Salesforce and SAP knowledge preferred.
**Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law. (
Technical Services Manager
Posted today
Job Viewed
Job Description
Job Description
Company Description
BIBBY-STE-CROIX, Canada’s leading manufacturer of cast iron Drainage, Waste and Vent (DWV) pipe.
You are recognized for your outstanding communication skills? You also have an interest in cast iron plumbing products? You might be the talent we’re looking for!
As the Technical Services Manager, you will be the ambassador of our cast iron products with engineers, committees, and building professionals across Canada. Your role will be to influence and engage stakeholders by presenting innovative solutions, updating specifications, and ensuring compliance with codes. As a true technical reference, you will help elevate our products’ visibility while building strong relationships with key industry players and training our sales team on the technical aspects of our products.
Here’s what you’ll gain by building your career with us:
- A competitive salary that recognizes your experience and expertise;
- An annual bonus based on our shared success – because here, teamwork matters;
- Comprehensive group insurance fully paid by the employer from Day 1 (including dental, vision, and Virtual Care);
- A generous 7% employer contribution to your retirement plan after 6 months;
- Trust-based sick leave to support your personal well-being;
- Ongoing training fully paid by the employer (we want you to stay up to date with the latest in your field);
- Annual reimbursement of your professional order membership fees;
- Company vehicle provided;
- Permanent remote work.
Your daily responsibilities are to :
- Communicate with stakeholders to ensure our products meet specifications;
- Deliver effective presentations to key industry players;
- Build strong relationships with major developers, consulting firms, promoters, and the engineering community;
- Train our sales managers and sales representatives on the technical aspects of our products;
- Act as a technical advisor for clients regarding products and industry codes/regulations;
- Manage all specifications and projects with certification groups (CSA, ASPE, etc.);
- Organize “lunch and learn” training programs in your assigned region;
- Participate in various committees as needed (CSA, ASPE, CFA, etc.);
- Plan your schedule and travel effectively based on priorities.
To join our team, you must have:
- A degree in Building Engineering, Mechanical Engineering, or a related field;
- Minimum 5 years of experience in technical services, customer support, or a similar role in a related industry;
- Strong ability to communicate clearly and confidently when delivering presentations and facilitating group sessions;
- Excellent mastery of English, and mastery of French is an asset;
- Excellent problem-solving skills with the ability to analyze and resolve complex technical issues;
- Ability to work independently and manage assigned tasks effectively;
- Strong time management, organizational, and decision-making skills;
- Ability to adapt to a changing environment and manage multiple priorities;
- Willingness to travel weekly as needed;
- Must have some knowledge of Revit drawings;
- Proficiency with Microsoft Office Suite;
- A valid driver’s license and willingness to travel across Canada and occasionally to the U.S.;
- Motivation to develop your knowledge and skills by participating in ongoing training activities.
Technical Services Manager
Posted today
Job Viewed
Job Description
Job Description
Skeena Gold + Silver Limited is a Canadian mining company with a portfolio of exploration and development projects located in northwest British Columbia, Canada. Our current focus is on the revitalization of the high-grade, past-producing Eskay Creek gold-silver mine. Skeena is committed to leading the industry in reconciliation, diversity, and inclusion and we work in close collaboration with our Indigenous partners, leveraging their traditional knowledge and respect for the land.
As a Skeena employee, you will become part of a dynamic, innovative, and results-driven work environment. Together, alongside colleagues of diverse backgrounds and experience you will help us operate safely, protect the environment, positively contribute to our local communities and build a state of the art mine in Canada. Come join our team to be a part of this amazing opportunity!
Job Title: Technical Services Manager
Reporting directly to Skeena’s General Manager, Eskay Creek, the Technical Services Manager will lead the Technical Services team and will be responsible for all on-site Mine Engineering, Surveying, short and medium term Mine Planning, Production Geology and support for Earthworks, QC and Scheduling. This role will work directly with the Mobile Maintenance, Mine Operations and Construction & Engineering teams to plan all mining activities and ensure the overall mining goals of Eskay Creek are met. This role will also oversee the roll-out and management of Fleet Management system and HPGPS mining equipment.
Responsibilities (including but not limited to):
Team Leadership and Development
- Lead and manage the technical services team, including mining engineers, geologists, surveyors, mine dispatch, quality control, placement planners and other technical professionals, to ensure high performance, collaboration, and continuous development.
Provide training and guidance to contractors that work within the Technical Services department.
Act as a designate statutory mine manager from time to time in the General Manager’s absence.
Mining Technology and Systems
Lead the implementation and management of Mining Technologies including Fleet Dispatch system, site wireless network and HPGPS Equipment.
Mine Planning and Forecasting
Oversee short and medium-term mine planning activities, including preparation of quarterly cost forecasts during the construction period and annual budgets once in operations.
Collaborate with corporate technical services team to support long-term mine planning activities, including preparation of life of mine plans.
Track compliance with the approved mine plan and ensure deviations are reviewed, approved, and documented appropriately.
Utilize advanced modeling software to perform mine planning activities including open pit mine design, production scheduling, and operational performance optimization.
Develop and maintain short- and mid-term plans that support selective mining strategies to maximize ore recovery and minimize dilution.
Regulatory and Compliance Oversight
Ensure and audit site compliance with HSRC, Permit and EGBC requirements for mine planning, geotechnical requirements and dump planning.
Operational Coordination and Execution
Efficiently coordinate all mine, dump, bulk earthworks fills, drill and blast, and other technical planning required to support the Eskay Creek revitalization project.
Oversee the successful execution of a detailed grade control and ore handling and stockpiling plan.
Act as the on-site key contact for managing all Earthworks engineering, Quality Control and file management.
Overall ownership of Skeena site survey team, file management, site survey control and as-built records.
Collaborate with Operations and Project Controls to maintain and present daily, weekly and monthly reports to senior leadership.
Provide direct technical support, planning and guidance to site operations teams, including troubleshooting complex mining issues, material balance, mass haul and implementing best practices.
Environmental and Geological Management
Efficiently coordinate the Eskay Creek ML/ARD program including all sample collection, sample testing, geological modeling, field characterization, and in alignment with all relevant permit conditions.
Develop and maintain accurate survey, geological, and geotechnical databases to support decision-making processes. Ensure technical data integrity and governance.
Assay Laboratory Oversight
Act as the site leader for the Assay Lab and ensure business priorities are accurately met between different testing requirements.
Performance Monitoring and Cost Control
Develop, monitor and analyze key performance indicators (KPIs) and budget performance to identify opportunities for process optimization and cost reduction.
Strategic and Cross-Functional Collaboration
Collaborate with the Skeena Corporate Technical Services and Resource Geology teams to drive long term goals and ensure the overall mine plan is followed.
Collaborate with senior leadership to develop and implement technical strategies aligned with business goals, ensuring that technology initiatives support the company's objectives.
Vendor and Partner Management
Evaluate and manage relationships with external vendors, service providers, and technology partners, ensuring cost-effective procurement of IT solutions and services.
All other duties as reasonably assigned.
The Ideal Candidate
Education / Qualifications
- Bachelor’s degree in Mining Engineering, Geology, or a related field
Registered Professional Engineer (P.Eng.) with Engineers and Geoscientists BC (EGBC)
Mine Supervisor or Shiftboss certification (considered an asset)
Experience / Skills
- 12+ years of progressive experience in the mining industry, including technical and leadership roles
- Strong foundation in mine planning, geology, geotechnical engineering, survey, and reconciliation
- Proven experience leading multi-disciplinary technical teams
- Background in open-pit operations
- Proficient in Deswik or similar mine planning software
- In-depth understanding of mine scheduling, design, and reconciliation processes
- Knowledgeable in geotechnical monitoring and stability assessments for pit walls and major placement structures
- Demonstrated experience in selective mining techniques, including ore-waste discrimination with multiple grade bins, dig line optimization with HPGPS systems, and grade control integration to minimize dilution and maximize ore recovery.
- Solid understanding of regulatory frameworks and technical reporting standards (e.g., NI 43-101)
- Demonstrated leadership and team development abilities
- Excellent project management, organizational, and communication skills
- Strong decision-making and problem-solving capabilities
- Collaborative approach, with experience working across operations, engineering, and executive teams
- Experience in remote or fly-in/fly-out (FIFO) environments
- Familiarity with sustainability practices in mining
- Direct involvement in operational readiness and/or mine start-up phase
Work Location & Conditions
This is a site-based camp job at Eskay Creek Mine site. This position involves working at a remote mine site on a 15 days on/13 days off rotation.
The Eskay Creek Revitalization Project is located within the Coast Mountains of Northwestern British Columbia and Tahltan Territory. Ground transportation will be provided from local communities to the Eskay Creek Site facilities. For those applicants located elsewhere in western Canada, flight transportation from major urban centers will be provided to the Terrace or Smithers airports, from which shuttles will provide transportation to the Eskay Creek Camp facilities. Travel time and expenses are subject to Skeena’s Travel Policy.
There will be exposure to extreme temperatures in all seasons including working outdoors in snow, mud, ice, and water conditions, walking to and from different locations on uneven ground, prolonged periods of standing and physically handling/lifting/moving heavy objects.
All Applicants MUST be legally entitled to work in Canada. Priority hiring consideration will be given to Indigenous Nations members who reside within the territories our projects are located.
Compensation
The expected salary range for this position is CA$160,000- CA$200,000 , in line with the competitive job market for such roles carried out in British Columbia. Salary ranges are guidelines and any job offer received by a candidate will be determined on a number of factors such as relevant education, training, and/or experience.
Project Manager, Technical Services
Posted 21 days ago
Job Viewed
Job Description
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
+ Manage Customer Support Change Requests (CCRs)
+ Manage special Projects
+ Support Program Change Requests (PCRs)
+ Manage service bulletin schedules
+ Define and track Key Performance Indicators
+ Prepare budgets and track revenues and spendings
+ Coordinate and chair various meetings with internal and external stakeholders
+ Prepare presentations for governance meetings
+ Identify, develop, plan and execute process improvement with an Agile mindset
+ Build Power BI reporting and dashboard
+ Support the development of new products and services.
**How to thrive in this role?**
+ You have a university degree in Project Management, Engineering, or a related field
+ You have a minimum of three (5) years' experience in project management
+ Proficient with different tools such as: Microsoft Power BI suite and Office, including Visio, Project
+ You have experience with Salesforce.com
+ You can manage simultaneous tasks and establish priorities
+ You are detail oriented and manage data rigorously to provide accurate reports
+ You have clear and structured reasoning
+ You can work with minimal supervision (hydride work/home)
+ You have an interest in technical communications
+ You have excellent verbal and written communication skills, both in English and in French.
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Project Manager, Technical Services
**Primary Location** Administrative Centre (CA)
**Organization** Aerospace Canada
**Shift**
**Employee Status** Regular
**Requisition** 8943 Project Manager, Technical Services
Scheduler - Technical Services team!
Posted today
Job Viewed
Job Description
Job Description
Thyssen Mining is a full-service underground mining contractor with several projects currently underway in Canada and the USA. Thyssen currently has a vacancy for a Scheduler to join our Technical Services team.
With limited supervision this position will perform highly specialized scheduling and forecasting to provide up to date project status. These activities will be conducted within generally accepted scheduling principles and Company policies and procedures. This position is a fulltime salaried position.
Preferred Qualifications:
- Minimum 2-5 years experience working in Primavera P6 or MS Projects on large and complex construction and/or mining projects.
- Bachelor’s degree in Construction Management, Construction Engineering, or related discipline would be an asset.
- Experience with scheduling, planning and forecasting.
- Strong knowledge of Microsoft Office suite (Excel, Word, Outlook).
- Able to gain knowledge and understanding of operations, policies and procedures, and personnel.
- Organized, efficient, timely, focused and have a methodical approach to work practices with strong emphasis on quality and timeliness.
- Strong interpersonal skills and the ability to deal effectively in a team environment.
- Excellent verbal, written and presentation skills for internal and external clients.
- Ability to handle and prioritize multiple projects and tasks.
- Ability to develop and maintain awareness of occupational safety precautions.
- Skilled in following safety practices and recognizing hazards.
Why Thyssen Mining
At Thyssen Mining, we believe in rewarding our team for their hard work and dedication, while at the same time offering an employment package designed to attract and retain top talent. We offer competitive compensation, a fully company funded retirement plan, comprehensive health and dental plans, work-life balance through a remote hybrid work environment, and access to employee assistance programs.
Your Career with Thyssen Mining Begins Here
If working with great people in a dynamic work environment where making a difference matters, we would like to hear from you. Please send us your resume today to .
We thank you for your interest in employment with the Thyssen Mining.
Please note that those selected for further consideration will be contacted.
Scheduler - Technical Services team!
Posted today
Job Viewed
Job Description
Job Description
Thyssen Mining is a full-service underground mining contractor with several projects currently underway in Canada and the USA. Thyssen currently has a vacancy for a Scheduler to join our Technical Services team.
With limited supervision this position will perform highly specialized scheduling and forecasting to provide up to date project status. These activities will be conducted within generally accepted scheduling principles and Company policies and procedures. This position is a fulltime salaried position.
Preferred Qualifications:
- Minimum 2-5 years experience working in Primavera P6 or MS Projects on large and complex construction and/or mining projects.
- Bachelor’s degree in Construction Management, Construction Engineering, or related discipline would be an asset.
- Experience with scheduling, planning and forecasting.
- Strong knowledge of Microsoft Office suite (Excel, Word, Outlook).
- Able to gain knowledge and understanding of operations, policies and procedures, and personnel.
- Organized, efficient, timely, focused and have a methodical approach to work practices with strong emphasis on quality and timeliness.
- Strong interpersonal skills and the ability to deal effectively in a team environment.
- Excellent verbal, written and presentation skills for internal and external clients.
- Ability to handle and prioritize multiple projects and tasks.
- Ability to develop and maintain awareness of occupational safety precautions.
- Skilled in following safety practices and recognizing hazards.
Why Thyssen Mining
At Thyssen Mining, we believe in rewarding our team for their hard work and dedication, while at the same time offering an employment package designed to attract and retain top talent. We offer competitive compensation, a fully company funded retirement plan, comprehensive health and dental plans, work-life balance through a remote hybrid work environment, and access to employee assistance programs.
Your Career with Thyssen Mining Begins Here
If working with great people in a dynamic work environment where making a difference matters, we would like to hear from you. Please send us your resume today to .
We thank you for your interest in employment with the Thyssen Mining.
Please note that those selected for further consideration will be contacted.
Be The First To Know
About the latest It services Jobs in Canada !
Service Coordinator - Technical Services
Posted today
Job Viewed
Job Description
Job Description
Salary:
D&L Engineering, is a multi-industry services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection, and testing services and 24/7/365 support in Life Safety, Fire, power utilities, oil refineries, industrial manufacturing plants, telecommunication complexes, institutional and commercial facilities, etc. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our principles of Accountability, Continuous Improvement and Teamwork. We love what we do, and we are always seeking enthusiastic talent to join our team.
We have immediate opening at our Halifax operation for Service Coordinator.
Being a part of our team, you will be able to experience many of the benefits below.
- Competitive Wages
- Comprehensive Health, Dental and Insurance Programs
- Employee and Family Assistance Program
- Employer Matching Retirement Savings and Financial Planning Support
- Paid Time Off (including Flex Time and a Variety of Observed Holidays)
- Paid Training and Development Opportunities, and much more!
The Service Coordinator - Technical Services will be responsible for supporting timely scheduling and administrative support for technical service delivery to our clients. Some of the expectations of this role include:
- Maintaining and executing the schedule for all field services technicians;
- Communicating with field technicians to ensure all service requirements are fulfilled;
- Facilitating report, certificate and other documentation required;
- Liaising with customers to address inquiries, schedule service calls, validate effective service delivery and provide customer support as needed;
- Assisting Technicians in fulfilling customer requests and service inspections;
- Invoicing orders and service work;
- Supporting analysis and optimization of service opportunities and cost management;
- Ensuring high quality of internal and external customer service; and
- Managing administrative and recordkeeping requirements.
The successful candidate would bring a variety of competencies to the role including:
- Ability to safely execute high quality work on-time
- Professional and customer service focused mindset
- High level of self motivation
- Keen attention to detail
- Strong communication and interpersonal skills
- Ability to work both collaboratively with team members, as well as, independently
- Ability to demonstrate strong problem-solving skills
- Flexibility to address changing situations/priorities
- Familiarity with sprinkler or fire protection systems would be considered an asset.
- Demonstrate mindset towards continuous learning, as well as an ability to use/learn technology solutions in the execution of their work is a must.
Candidate must also possess the following experience and training credentials:
- Minimum of 2 years scheduling experience in a fast past service environment, preferably in industrial/construction industries.
- Experience with using computerized purchasing and warehousing systems;
- Proficiency working with Microsoft Office is must.
- Educational background in fire services, construction and/or service administration would be preferred.
- NOTE: All combinations of education and experience will be considered.
- NOTE: Candidates who advance through the hiring process will be required to submit a current Certificate of Conduct and Drivers abstract.
If you are excited by the opportunity to contribute to an extraordinarily successful and growing company and are interested in being part of a dynamic team, we want to hear from you.
We embrace diversity across all our operations and foster a respectful and inclusive work environment. Individuals that represent a variety of backgrounds, perspectives and skills are encouraged to apply.
Intern, Customer Services - Technical Services (Winter 2026)
Posted 8 days ago
Job Viewed
Job Description
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.
**Your boarding pass will include.**
Several conferences, including:
+ Meet An Executive
+ Women Taking Flight
Learning more about Bombardier, including:
+ Bombardier Products conference
+ Visits of the Bombardier sites
+ Bombardier Academy of Learning
Many social/networking opportunities, including:
+ Volunteering
+ Networking for Success
+ 5 à 7, Potluck, and much more!
**What are your contributions to the team?**
+ Support the definition activities around process creation or improvement within the Technical Services department.
+ Use Microsoft Office 365 applications (MS Visio, MS Excel, MS Power Apps and Power BI) to adapt integrated tools to support business processes.
+ Coordinate with process owners to establish goals and schedules.
+ Facilitate data input activities in newly developed tools with various Technical Services focals.
**How to thrive in this role?**
+ You are currently pursuing a universitydegree in a relevant field.
+ You are proficient in Microsoft Office 365 applications, particularly MS Visio, MS Excel, PowerPoint, and Power BI.
+ You have experience with MS Power Platform, VBA, SQL, and DAX is considered an asset.
+ You have strong analytical, problem-solving, and communication skills.
+ You have the ability to work independently and collaboratively in a primarily remote English work environment.
+ You speak and write in English; French is an asset.
**Boarding Information:**
+ Location: Administrative Centre (CA)
+ Duration: 4 months
+ Flexible workplace-Hybrid
_It is important to note that our internship opportunities are open to students only, not new graduates. All our interns may be required to occasionally travel outside of Canada for training/work purpose._
Technical Field Services
Posted today
Job Viewed
Job Description
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
We are seeking a dedicated and skilled Field Services Technician to join our team. The successful candidate will be responsible for providing deskside support, performing preventive maintenance, and supporting various devices and peripherals at our client locations. This role requires a proactive approach to troubleshooting and resolution activities, as well as excellent communication skills to coordinate with end users.
**Key Responsibilities:**
+ **Deskside Support:**
+ Accept dispatches from the Service Desk and perform troubleshooting and resolution activities at the Authorized User's location.
+ Monitor the ServiceNow Ticket queue, acknowledge receipt of tickets, and review troubleshooting information.
+ Coordinate with end users to schedule convenient times for on-site support.
+ Perform preventive maintenance activities for end-user devices, ensuring compliance with OEM requirements and avoiding warranty voidance.
+ **Incident Troubleshooting and Resolution:**
+ Provide incident troubleshooting and resolution for devices, including peripherals and OEM warranty fulfillment.
+ Support IMACs (Install, Move, Add, Change, Deinstall) and remediation of security vulnerability incidents.
+ Execute checklists and scripts as directed.
+ **Device Support:**
+ Support both Windows and Non-Windows devices, including those connected to manufacturing devices.
+ Provide support for desktop model PCs, shop floor sites, and other restricted environments.
+ Issue and support clean loaner laptops for domestic and international use cases.
+ Support specialty printers, security badge printers, RF scanners, timeclocks, and other manufacturing environment devices.
+ **IMACD Services:**
+ Unpack, inspect, and install new devices, ensuring proper operation and configuration.
+ Perform device moves, including disconnecting, packing, and reinstalling devices at new locations.
+ Add or change devices, ensuring proper boot-up, operation, and user orientation.
+ Deinstall devices, erasing data, packing, and shipping to designated locations for retirement.
**Who You Are**
**Required Qualifications:**
+ We are looking for candidates with good standing security clearance (L1/L2/L3) or with previous CGP clearance.
+ 2+ years of experience in deskside support and device maintenance.
+ Proficiency in troubleshooting and resolving technical issues.
+ Familiarity with ServiceNow or similar ticketing systems.
+ Ability to work independently and coordinate with end users.
+ Strong communication and organizational skills.
**Additional Information:**
+ This role may require travel to various client locations and full-time on-site work.
+ Security clearance is required for this role, and the candidate must be eligible to work in Canada without sponsorship.
+ The candidate must be able to perform tasks during business hours and fulfill up to 50 move requests each month.
**Location Requirement:**
This role requires on-site presence at **Enfield, Nova Scotia** location in Canada.
_(This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.)_
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.