36 System Administration jobs in Canada

Job Description

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our infrastructure teams provide fantastic opportunities to System Administrators who are passionate about maintaining reliable Linux systems with a strong interest in automation, performance and security. We are looking for someone who is motivated to automate 'on-prem' only solutions including Linux based OS Updates, configuration management and custom based implementations created by our talented developers.

• Deploy, update, and monitor Linux systems
• Collaborate with development teams to reduce TOIL related to bespoke application deployments and associated tooling
• Support multiple on-premise environments
• Collaborate with application support teams to share and document knowledge and operational run books
• Scale and manage infrastructure with high throughput, availability and storage requirements
• Assist with urgent issues including on being part of an on-call rota to provide 2nd level troubleshooting support when required
• "Automate all the things"

About you:

We are looking for someone who is willing to grow in the role and extend their skill set as our Information Archive solution continues to evolve to meet our future architectural goals to exceed customer expectations

• Minimum 3 years of experience as a Linux system administrator of bare metal, VM and orchestrated deployments
• Enjoys automating away manual tasks using scripting (Bash, Python, etc.) and configuration management tools such as Ansible
• A desire to dig deep to troubleshoot, debug and decouple the layers that comprise automated deployments and configuration management
• Ability to analyze complex systems and problems and express them in simple terms
• Experience in troubleshooting networking issues.
• Experience working in Agile based teams.
• A problem solver who takes initiative and is pro active.
• Effortlessly self-motivates while working on team-based projects
• A well organized, thorough and detail oriented person
• Able to keep the "bigger picture" in mind while prioritizing conflicting demands and tasks
• Confident enough to voice your opinion, ask questions and not afraid to suggest a better solution, without being abrasive
• Enjoys collaborating with others, including other functional teams to implement automated, scalable, stable and efficient infrastructure.

Nice to haves:

• Scripting (Bash, Python, etc.)
• Automation and Configuration Management tools (Ansible, Puppet, Chef, Salt, Fabric, etc.)
• Experience researching and advising on new technology implementations
• SQL administration (Postgres, MySQL, SQL Server, Oracle, etc.)
• Hands on Kubernetes experience
• Containerization experience (Docker, Podman, etc.)
• Networking experience (DNS, VLANs, etc.)
• Experience with web servers and load balancers (Apache, Nginx, HAProxy, etc.)
• Monitoring and logging infrastructure (Zabbix, Splunk, ELK, Graphite, Grafana, Prometheus, etc.)
• Experience of CICD practices
• Proficiency in Jenkins and Jenkins Pipelines developed in Groovy running on a Linux foundation
• Experience with object oriented languages (Java, C# etc)
• Experience with performance tuning, troubleshooting, and capacity planning for Database clusters (eg. Ceph, Cassandra)

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base Salary Range:

$90,000—$130,000 CAD

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit

Job Description

Server/SaaS Administrator job description Summary The Server/SaaS Administrator at A&R Solution plays a vital role in managing and supporting on-site and cloud systems with a focus on risk management. This role requires handling tier 3 technical escalations, troubleshooting client environments, and delivering exceptional service within appropriate timelines.   What We Offer: * Remote work  * Competitive compensation  * Vacation & Benefits: Start with 2 weeks of vacation, comprehensive full benefits * Education allowance * Travel allowance - per kilometer * Strong management support * Impactful Work, team atmosphere   Responsibilities: * Act as a technical expert and provide timely response to customer requests * Handle tier 3 support escalations from IT Support Technicians * Create network shares, group policies, domain administration, and security permissions on MS Windows servers * Maintain and secure O365/Azure environments including Intune, SharePoint, MS Teams, OneDrive, and Entra ID * Deploy, maintain, and test backups across the various A&R tools including server and cloud backup solutions * Document all service calls thoroughly in the ticketing program when completed * Ensure internal process documentation is updated regularly * Support other departments in customer projects (onboarding, upgrading, email migration, etc.) * Identify and articulate technical challenges and risks along with proposed solutions. * Monitor, diagnose, troubleshooting and resolve clients' technical environments and end-user IT support requests remotely using our ticketing systems plus other remote tools, and concluding the support request within an equitable amount of time while providing extraordinary service * mentor junior members of the team   Requirements * A bachelor’s degree in computer science or equivalent * Relevant certifications, such as MS-102, MS-900, AZ-800 * Familiarity RMM tools, back solutions, and EDR/MDR solutions * Excellent problem-solving and analytical skills. * Strong communication and teamwork abilities.   Who You Are: * Proactive & Professional: You bring 2+ years of experience in administrative or customer support roles and thrive in high-paced environments. * Tech-Savvy & Detail-Focused: Master of MS Office (especially Word & PowerPoint), and comfortable wrangling databases. * Communications Whiz: You have excellent writing skills and can craft agendas, reports, and email communications with clarity and polish. * Organizational Maestro: From minute-taking to multi-tasking, you keep calm and carry on—even when juggling 10 things at once. How to Apply: A&R Solutions is proud to be an equal opportunity employer. We are committed to fostering an inclusive and accessible environment for all candidates and employees. We welcome and encourage applications from individuals of all backgrounds, including those from historically marginalized communities. If you require accommodation during the recruitment process, please let us know when contacted for an interview. We will work with you to meet your needs. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We look forward to reviewing your application!

Job Description

Position Title: & & Network Administrator

Department: Network and Operations

Location: Acheson, Edmonton, Alberta - Onsite

ADDITIONAL NOTES

This is a full-time role based 35 hours per week, Monday through Friday, 08:00 to 17:00 MT excluding holidays along with support outside of these hours for critical operations and support situations as they arise.&

ROLE AND RESPONSIBILITIES

Network Administrator provides network, computer, storage, telephony, and end-user support using superior customer service in a corporate IT environment. Supports IT Infrastructure, local and wide area networks across the organization’s multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits. Supports end-users of all skill levels via phone, email, remote access, or in person. Provides solutions in a timely manner, documenting all issues and resolutions.

·& & & & & & Provide investigation and diagnosis of escalated unresolved issues as appropriate

·& & & & & & & Actively monitor and respond quickly to incoming IT Service Requests

·& & & & & & Log incidents and service requests and maintain relevant records:

o Identify and classify incident types and service interruptions

o Record incidents cataloging them by symptom and resolution

·& & & & & & Deploy maintain PC’s and associated peripherals, Smartphones, Printers, Video Conferencing Equipment, etc.

·& & & & & & Install, configure, and upgrade PC software

·& & & & & & Perform Daily IT Infrastructure Health Checks and report findings

·& & & & & & Assist with onboarding offboarding of users

·& & & & & & Keep inventory of all equipment, software, and license users

·& & & & & & Contribute to the creation and updates of support documentation, SOP’s, etc.

·& & & & & & Perform regular Endpoint and Infrastructure Patching

·& & & & & & Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity,& & firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment

·& & & & & & Experience installing, maintaining, and optimizing wireless networks

·& & & & & & Experience configuring and maintaining VMware environments

·& & & & & & Experience configuring and maintaining Citrix environments

·& & & & & & Investigate, diagnose, and remediate Cyber Security Incidents

·& & & & & & Other duties as assigned

&

QUALIFICATIONS AND EDUCATION REQUIREMENTS

·& & & & & & Successful completion of a two (2) year post-secondary program and/or related equitable experience with a focus on Information Technology

·& & & & & & 10 years’ minimum experience in corporate IT or managed IT services environment

·& & & & & & 8 years’ minimum experience in hands-on network administration role supporting multi-site LAN/WAN environments

&

PREFERRED SKILLS

·& & & & & & Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software

·& & & & & & Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting

·& & & & & & Support IT infrastructure and networking environment

·& & & & & & Configure and support PC, mobile and other hardware

·& & & & & & Implement data backup and recovery methods and apply data storage and management best practices

·& & & & & & Cyber Security skills, vulnerability assessment, penetration testing, Security Incident triage

·& & & & & & Holding relevant Industry Certifications such as, A+, Network+, Security+, CCNA/CCNP, MSCE/MCSA, CCCA/CCEE, VCP/VCAP, Microsoft Azure Administrator (AZ-104) is desirable

·& & & & & & Experience with one or more CSP’s such as AWS, Microsoft Azure GCP is desirable

·& & & & & & Experience with SASE, MDM and Microsoft Intune are desirable

·& & & & & & Critical thinking

·& & & & & & Good written verbal communication

·& & & & & & Active listening

·& & & & & & Conflict resolution

·& & & & & & Teamwork

·& & & & & & Time Management

·& & & & & & Knowledge of current ITIL best practices

Job Description

What Vista Does

Vista Projects is an integrated industrial engineering firm that helps clients navigate the digital transformation of their projects and operations. Our proven project execution process is based on a “single source of truth” model that eliminates the potential for inefficient engineering designs, cost overruns and project completion delays.

We believe the world needs industrial projects and that intelligent engineering data can increase the likelihood of innovative solutions getting to market. Over the years, our multi-discipline teams have conceptualized and designed some of the most challenging and successful industrial processing projects in the North American energy sector. Vista has established itself as a trusted industrial engineering partner for all types of projects, from conceptual studies and pilots to large-scale commercial expansions.

The benefits of our approach apply to new asset developments and brownfield optimization projects across several industrial markets. This includes biofuels and produced water treatment to natural gas and petrochemical processing. While we are headquartered in Calgary and maintain a satellite office in Houston.

The Network Administrator leverages specialized expertise to manage complex IT systems and network infrastructures, ensuring secure, reliable, and scalable operations. This role involves designing advanced network architectures, leading significant projects, mentoring team members, and contributing strategically to IT initiatives.

• Network Architecture Design: Design and implement secure, reliable, and scalable network architectures for LAN, WAN, and WLAN environments.
• Advanced System Management: Oversee and maintain complex networking equipment and software to ensure optimal performance and maximum uptime.
• Security Administration: Manage network security, including configuring Palo Alto firewalls and VPNs, to protect company data and systems.
• Protocol Configuration: Configure and manage advanced networking protocols such as VLANs, Stacking, LACP, STP, BGP, QoS, VRRP, TCP/IP, and DHCP.
• WAN Management: Manage corporate-wide networks with a mix of WAN links (MPLS, VPLS, SD-WAN, PTP, etc.).
• Monitoring and Troubleshooting: Monitor networks using tools like Zabbix, Wireshark, and SolarWinds; quickly diagnose and resolve issues to minimize downtime.
• Documentation: Document all installations, repairs, maintenance tasks, and network performance, providing comprehensive reports for transparency.
• Mentorship: Provide guidance to junior and intermediate administrators, fostering skill development and knowledge sharing.
• Innovation: Identify opportunities for technological improvements and drive the implementation of innovative solutions.

• Education: Bachelor's degree in Information Technology, Computer Science, or related field; advanced degree preferred.
• Experience: 5–8 years in system administration roles, with expertise in complex IT and network environments.
• Technical Mastery: Advanced proficiency in operating systems (Windows Server, Linux), virtualization technologies, and network infrastructure.
• Networking Expertise: Proficiency in configuring Cisco / HP routers & switches, Cisco Meraki devices, and advanced networking protocols.
• Security Knowledge: Experience managing network security, including Palo Alto firewalls and VPNs.
• Monitoring Tools: Proficiency with network monitoring tools like Zabbix, Wireshark, and SolarWinds.
• Leadership Skills: Proven ability to lead projects and mentor team members effectively.
• Problem-Solving: Exceptional analytical skills to troubleshoot complex technical issues.
• Communication: Excellent communication skills for conveying technical information to diverse audiences.

• Advanced Degree: Master's degree in Information Technology or related field.
• Certifications: Advanced certifications such as CISSP, CCNP, or AWS Certified Solutions Architect.
• Cloud Experience: Experience with cloud platforms like AWS, Azure, or Google Cloud.
• Automation Skills: Proficiency in scripting and automation tools (PowerShell, Python, Ansible).

Working with Vista is a chance to contribute to the type of challenging municipal and industrial projects that the world requires. If that doesn’t excite you, this role likely won’t be a fit.

Challenging projects require focus, and we enable our people to do their best work with modernized project systems that are based on our leading use of intelligent data-centric execution architecture. Our staff and clients like that it gives them real-time access to validated data shared across all project departments. This fosters project design and business decisions based on a single, authoritative source of truth and provides increased transparency and collaboration with team members and clients, leading to improved engineering quality and a product we can all take pride in.

An opportunity with Vista is not just a job; it is a chance to tackle challenging projects with colleagues who are among the most recognized and accomplished in their disciplines.

• A stimulating, fast-paced and challenging work environment where you will contribute to the interesting municipal and industrial engineering projects
• A robust and consistent recruitment process that ensures your colleagues are likeminded and comparably capable
• An opportunity to be a part of an entrepreneurial, technically skilled team which has established leadership in innovative engineering solutions
• A strong value-based philosophy that provides an informal, close-knit team environment, where you and your family feel like a part of our organization, and not just an employee number
• Competitive compensation and benefits, including a performance-linked variable pay program
• Company-sponsored social events and team sports
• Flexible work schedules, half-day Fridays and free parking
• An organization that values and encourages diversity

Please complete the application form below and include a cover letter concisely demonstrating how your skills and experience align with our job posting. By submitting this application, you consent to our Privacy Policy, and you consent to receive transactional electronic messages from Vista and third parties acting on our behalf.

Note:  As part of the interview process there will be a technical testing component that will take up to two hours and can be completed at home on your own timeline. Candidates may be required to complete a security clearance procedure prior to receiving an offer.

Powered by JazzHR

0xhK8ueQk2

Job Description

Salary:

Interested in helping us transform thermal and electric energy?

Become a part of the leading Generation-IV nuclear plant development team.

Terrestrial Energy is developing for near-term commercial operation, a zero-emissions cogeneration plant for global industry using its proprietary Integral Molten Salt Reactor (IMSR) fission technology in an innovative, small and modular plant design. The IMSR is a non-Light Water Reactor of the Generation IV class that operates at the high temperature required for broad industrial relevance with transformative economic potential. The IMSR plant is capable of grid-based electric power generation and industrial cogeneration in many energy-intensive industries, including petrochemical and chemical synthesis for hydrogen and ammonia production. The IMSR plant offers a near 50 percent improvement in efficiency of electric power generation compared to Light Water Reactor nuclear plants. Its industrial cogeneration capability delivers to todays markets industrial competitiveness, security of energy, and zero-emissions industrial production. The IMSR plants use of existing industrial materials, components, and fuels supports its near-term deployment, setting the stage for a rapid global decarbonization of the primary energy system. To execute this plan, we are now looking to add talented people to the team, each of whom will:

• improve our team by adding diverse perspectives and innovative ways of problem solving
• have demonstrated exceptional results in engineering projects
• be a team player with the ability to collaborate closely and interact with other groups
• be flexible and adaptable to change
• have skillset and experience that relate to the following role:

The Network Administrator, under the direction of the IT Infrastructure Manager, is primarily responsible for supporting our organizations by designing, implementing, and maintaining network infrastructure. Network Administrators troubleshoot connectivity issues, optimize network performance, and manage upgrades and configurations to maintain stability, security, and scalability. This position is essential in ensuring that IT networks are reliable, efficient, and aligned with organizational goals.

Other responsibilities include:

• Design, configure, and maintain Fortinet network/security appliances and hardware including FortiManager, Fortigate firewalls, FortiAP, policy management, and troubleshooting
• Monitor and troubleshoot network performance to ensure minimal downtime and resilient to potential cyber security threats
  
• Implement security protocols such as firewalls, access controls, and encryption.
• Document network configurations and update system documentation regularly.
• Collaborate with IT teams to optimize network architecture for scalability.
• Develop and maintain solutions for automatic installation and configuration of development and production infrastructure
• Perform hardware and software system upgrades, patches and maintenance
• Prepare flow diagram, use case, instructional, and test documentation and guides
• Support identification of automation and process improvements
• Manage IT support tickets
• Coordinate with reporting manager, user functional communities, team members on task priorities and initiatives
• Conduct meetings, user training sessions and testing with internal and external clients
  
• Stay current with the latest network security trends, technologies and industry best practices
• On-call support

Core Competencies

• Highly motivated and strong attention to detail
• Hands-on, problem-solving approach to managing and troubleshooting complex technical environments
• Strong understanding of programming fundamentals with a passion for coding
• Excellent verbal and written communication
• Results orientated, critical thinker, and excellent planning and organizational skills
• Excellent troubleshooting and problem-solving skills.
• Team player with the ability to collaborate and interact with internal and external clients
• Flexible and adaptable to change
• Proactive, addressing potential problems before they occur

Requirements

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Network Administrator or similar role, including deployment, configuration and troubleshooting network appliances and hardware, with a focus on Fortinet products.
• Strong knowledge of network technologies including TCP/IP, DNS, DHCP, VLAN and routing protocols
• Strong understanding of Layer 2 protocols such as LACP, STP, MCLAG, etc.
• Experience with network protocols, routing, and switching.
• Proficiency with the Fortinet ecosystem, including FortiGate firewalls, FortiManager, FortiAnalyzer, and related network security tools and hardware.
• Certification in CompTIA Network+ Certification
• Certification Information Systems Security Professional (CISSP)
• Demonstrated ability to learn quickly and problem solve

Assets

• Fortinet Certified Professional and/or Solution Specialist
• Cisco Certified Network Associate (CCNA)
• Good understanding of Fortinet Zero Trust Network Access (ZTNA)
• Good understanding of and experience with network upgrades, migrations and disaster recovery
• Good understanding of cloud-based networking and security (Azure, AWS) is a plus
• Good understanding of best practice guidance and strategies from NIST SP800-115, OWASP, MITRE ATT&CK and the Penetration Testing Execution Standard (PTES).
• Obtained a protected and/or classified Canadian Security Level Screening

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision), + an additional Health Spending Account
• A vacation policy designed to support your work-life balance
• EAP Programs available to you and your family
• Wellness Subsidy
• Annual Performance Review
• Paid United Way Volunteer Days A chance to give back!
• Career development opportunities
  

Please submit a Resume andCover Letter

Candidates must be legally authorized to work in Canada without the need for sponsorship for employment visa status.

Terrestrial Energy requires that the successful candidate be able to access and use information subject to U.S. Export Control Laws, which mandate all citizenships (including dual citizenships) be from the U.S. Department of Energys List of Generally Authorized Countries (10 CFR Part 810 Appendix A and can be found here:

-10/chapter-III/part-810/appendix-Appendix%20A%20to%20Part%20810 ) unless a specific authorization from the U.S. Department of Energy is obtained or unless you are a U.S. citizen, U.S. national, U.S. permanent resident, or protected individual under the U.S. Immigration and Naturalization Act (8 U.S.C. 1324b(a)(3)). Additional information can be found here: / -cfr-part-810 .

Terrestrial Energy Inc. is an equal opportunity employer and does not discriminate on the basis of any legally protected status or group. We encourage applications from all qualified individuals.

If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require technical support in a format that is accessible to you, please contact

Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Our Network Administrator jobs are an exceptional opportunity to join some of the brightest, best, and most diverse technology minds working in IT today. Tech visionaries and lifelong learners who can take their passion for technology and turn it into powerful, functioning solutions for our customers.
Working as a Network Administrator at CDW means operating on the cutting-edge of innovation and the epicenter of strategy and solutions in a high-energy, entrepreneurial environment. A key member of our Managed Services team, we’ll rely on you to be versatile, “go-to” problem solver for a variety of technologies, issues, and initiatives on a variety of network technologies including Next-Generation Firewalls, SD-WAN, Load balancing, and Routing and Switching in both traditional and cloud-based environments.
What you’ll do
•    Troubleshoot and resolve issues in customer environments
•    Provide thorough ticket updates and knowledge articles to guide future incidents and problems
•    Coordinate with vendors to repair or replace hardware
•    Monitor customer environments and infrastructure to ensure optimal performance
•    Respond to alerts and action or escalate as required to vendors
•    Maintain regular knowledge sessions for the operational teams
•    Follow ITIL practices regarding incident, problem, and change management
•    Participate in the weekly change process
•    Perform network administration on firewalls, load balancers, routers, switches, etc.
•    Document and update technical procedures, administrative processes, configuration management database
•    Work closely with internal partners and managers to promptly identify and resolve client problems or issues
•    Coordinate, document, and execute changes to meet the customers’ requirements
•    Participate in knowledge transfers and onboarding of new clients to ensure a smooth transition to production
What you need to succeed
Must-have
•    5+ years of experience with infrastructure support including a focus on customer service and technical assistance
•    5+ years of experience with networking fundamentals and advanced troubleshooting
•    Experience with ticketing and monitoring systems
•    Thorough understanding of TCP/IP and network fundamentals
•    Implementation experience configuring routers and switches (Cisco, Brocade)
•    Hands-on experience with industry-leading firewall products (Palo Alto, Fortinet, Cisco)
•    Experienced with the following security technologies (IPSec/SSL VPN’s, IDS/IPS, UTM, WAF)
•    F5 LTM / GTM / ASM experience
•    Network Management experience (Nagios, Cacti, Syslog, SNMP, Network analyzers)
•    Experience with SD-WAN technologies (Viptella, CloudGenix, Fortinet)
•    Exceptional troubleshooting and analytics skills
•    Excellent written and verbal skills
•    After-hours and on-call rotation availability
Nice-to-have
•    Bilingual – English and French

•    Experience with Linux administration (RHEL or CentOS) and Windows administration (Server 2016 /2019)
•    Experience supporting network operations in the public cloud
•    Experience supporting storage networks
•    Experience supporting multiple clients in a managed services provider organization

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

Salary range : $74,500 - $95,460

We make technology work so people can do great things.      

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. 

Job Description

Position Title: & & Network Administrator

Department: Network and Operations

Location: Acheson, Edmonton, Alberta - Onsite

ADDITIONAL NOTES

This is a full-time role based 35 hours per week, Monday through Friday, 08:00 to 17:00 MT excluding holidays along with support outside of these hours for critical operations and support situations as they arise.&

ROLE AND RESPONSIBILITIES

Network Administrator provides network, computer, storage, telephony, and end-user support using superior customer service in a corporate IT environment. Supports IT Infrastructure, local and wide area networks across the organization’s multiple facilities either remotely, via onsite personnel, outsourced IT, or site visits. Supports end-users of all skill levels via phone, email, remote access, or in person. Provides solutions in a timely manner, documenting all issues and resolutions.

·& & & & & & Provide investigation and diagnosis of escalated unresolved issues as appropriate

·& & & & & & & Actively monitor and respond quickly to incoming IT Service Requests

·& & & & & & Log incidents and service requests and maintain relevant records:

o Identify and classify incident types and service interruptions

o Record incidents cataloging them by symptom and resolution

·& & & & & & Deploy maintain PC’s and associated peripherals, Smartphones, Printers, Video Conferencing Equipment, etc.

·& & & & & & Install, configure, and upgrade PC software

·& & & & & & Perform Daily IT Infrastructure Health Checks and report findings

·& & & & & & Assist with onboarding offboarding of users

·& & & & & & Keep inventory of all equipment, software, and license users

·& & & & & & Contribute to the creation and updates of support documentation, SOP’s, etc.

·& & & & & & Perform regular Endpoint and Infrastructure Patching

·& & & & & & Support the configuration, deployment, monitoring, and maintenance of LAN/WAN network connectivity,& & firewalls, security systems, storage and server hardware and software in a multi-site corporate network environment

·& & & & & & Experience installing, maintaining, and optimizing wireless networks

·& & & & & & Experience configuring and maintaining VMware environments

·& & & & & & Experience configuring and maintaining Citrix environments

·& & & & & & Investigate, diagnose, and remediate Cyber Security Incidents

·& & & & & & Other duties as assigned

&

QUALIFICATIONS AND EDUCATION REQUIREMENTS

·& & & & & & Successful completion of a two (2) year post-secondary program and/or related equitable experience with a focus on Information Technology

·& & & & & & 10 years’ minimum experience in corporate IT or managed IT services environment

·& & & & & & 8 years’ minimum experience in hands-on network administration role supporting multi-site LAN/WAN environments

&

PREFERRED SKILLS

·& & & & & & Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software

·& & & & & & Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting

·& & & & & & Support IT infrastructure and networking environment

·& & & & & & Configure and support PC, mobile and other hardware

·& & & & & & Implement data backup and recovery methods and apply data storage and management best practices

·& & & & & & Cyber Security skills, vulnerability assessment, penetration testing, Security Incident triage

·& & & & & & Holding relevant Industry Certifications such as, A+, Network+, Security+, CCNA/CCNP, MSCE/MCSA, CCCA/CCEE, VCP/VCAP, Microsoft Azure Administrator (AZ-104) is desirable

·& & & & & & Experience with one or more CSP’s such as AWS, Microsoft Azure GCP is desirable

·& & & & & & Experience with SASE, MDM and Microsoft Intune are desirable

·& & & & & & Critical thinking

·& & & & & & Good written verbal communication

·& & & & & & Active listening

·& & & & & & Conflict resolution

·& & & & & & Teamwork

·& & & & & & Time Management

·& & & & & & Knowledge of current ITIL best practices

Job Description

Position Title: Network Administrator
Department: Network and Operations
Location: Acheson, Edmonton, Alberta – Onsite
Salary Range: $80,000 – $100,000 per year
Hours: Full-time, 35 hours/week (Monday to Friday, 8:00 AM – 5:00 PM MT), with after-hours support as needed

Job Overview:

We're looking for a skilled Network Administrator to manage and support our IT systems, including networks, computers, phones, servers, and end-user devices. You’ll be the go-to person for IT support across multiple locations, helping users both remotely and onsite.

Key Responsibilities:

• Monitor and respond to IT support requests
• Troubleshoot and resolve hardware, software, and network issues
• Set up and maintain PCs, mobile devices, printers, and conferencing tools
• Install and update software and system patches
• Support onboarding/offboarding processes
• Maintain inventory of IT assets and licenses
• Document issues, fixes, and procedures
• Manage LAN/WAN networks, firewalls, servers, and wireless systems
• Maintain virtual environments (VMware, Citrix)
• Investigate and respond to cybersecurity incidents

Requirements:

• 2-year diploma in IT or equivalent experience
• 10+ years of experience in corporate or managed IT services
• 8+ years in network administration across multiple sites

Preferred Skills:

• Experience with Windows, Mac, Linux, iOS, and Android
• Familiarity with SaaS tools, cloud services (Azure, AWS, GCP)
• Cybersecurity skills (incident response, vulnerability testing)
• Certifications (e.g., A+, Network+, Security+, CCNA, Azure Administrator)
• Experience with VMware, Citrix, SASE, MDM, Microsoft Intune
• Strong problem-solving, communication, and teamwork skills
• Knowledge of ITIL practices

&