20 IT Specialists jobs in Alberta

Location
Calgary - 4906 Richard Road SW
Our Company
At Brookfield Properties, the foundation of our success is firmly rooted in our people.
Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. To meet this goal, we hire visionary, entrepreneurial talent who help us innovate and enhance our business. We build collaborative teams who value integrity, creativity and diversity.
Our teams operate an iconic portfolio of irreplaceable properties within the world's most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management.
Job Description
We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the productivity of end users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience.This role offers hands-on experience with enterprise applications including, but not limited to, Windows 11, Office 365, and Intune. Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn Learning and technical boot camps, providing a strong foundation for career progression within IT.
Responsibilities
+ Provide comprehensive end-user support in an environment structured around 35% phone support, 55% off-phone tasks, 5% project involvement, and 5% training and development.
+ Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM.
+ Deliver remote support using industry-standard tools to resolve technical issues efficiently.
+ Create and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow.
+ Provide extensive hardware and software support for Windows 11, iOS, Android, Lenovo, Mac OS, and Office 365 in conjunction with tools like Dell TechDirect.
+ Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough documentation and knowledge sharing.
+ Gather and analyze data to inform technical decisions and recommend practical solutions to improve system performance.
+ Evaluate software and hardware compatibility to support system upgrades and application rollouts.
+ Engage with external vendors for escalated issue resolution beyond internal support capabilities.
+ Provide technical support for companywide meetings, events, and conferences to ensure seamless execution.
+ Monitor ServiceNow trends and resolution history to identify and recommend preventative measures.
+ Contribute to a culture of innovation by proactively identifying opportunities to optimize the user support experience.
Qualifications
+ High School Diploma or GED required.
+ Minimum of 2 years of experience in an IT support role.
+ Experience working in a call queue environment is a plus.
+ Familiarity with ServiceNow preferred.
+ Demonstrated understanding of IT concepts and processes within an ITIL framework.
+ Self-motivated with strong problem-solving skills and the ability to adapt in dynamic, fast-paced environments.
+ Strong interpersonal skills with an emphasis on active listening, communication, and user rapport-building.
+ Proven ability to collaborate effectively across technical teams and resolver groups.
+ Excellent verbal and written communication skills.
+ Commitment to representing the IT department professionally and positively in all business interactions.
+ General awareness of cybersecurity best practices and ability to provide basic guidance to end users.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.

Job Description

Job Description

Who We Are:

Cold Bore Technology is the new foundational standard in frac enterprise communication. 
Cold Bore’s LayerZERO is the industry approach to a scalable foundation and future, the only company in North America providing a standard protocol enabled base layer (LayerZERO) for frac which not only services operators but service companies as well.
Cold Bore Technology “Automates & Standardizes” the entire operation through an enterprise solution.

LayerZERO Enterprise Communication enables Centralized Data Collection and Bidirectional Communication for the Entire PAD allowing for:  

• An industry standard protocol that allows all services to have immediate bi-directional communication 
• Supported by third party development teams for software products 
• 24-hour pad health monitoring and troubleshooting reducing complexity and downtime
• Remote completion capabilities with a singular shared timestamp 
• Real-time LayerZERO to Edge Server across all frac operation services including in-between interoperable capture (Well Swap, Switches, Zipper, etc.) for critical path evaluation

Cold Bore delivers on the desire for Industry Standardized “clean” data foundation for completions’ technology and execution. Offering best practices of industry standardized format and enabling frac operations to be both Effective AND Efficient, not solely focused on NPT and avoiding extra costs, but more so the combined effectiveness with the results leading to better production, as well as efficiency.

Role Description:

Cold Bore Technology is seeking a Remote Technical Support Operator to join our growing RTOC team. Reporting to the RTOC Coordinator, you will be responsible for providing technical support and expertise to customers and Field Technicians remotely. This role is an opportunity for a self-starter to grow their experience in the exciting world of high tech, working with some of the smartest people in the industry to revolutionize completions through IIoT smart technology. Working in a fast-paced team environment, this role requires a self-motivated individual with a high degree of collaboration and innovation. Come work with a ground-breaking and result-driven team determined to transform the Oil & Gas Industry through technology!

Responsibilities:

• Serve as the first point of contact for customers and Field Technicians seeking technical assistance over the phone or email.
• Frac tree monitoring and analyzing data streams to identify issues with the data being collected.
• Create daily reports, communicate with stakeholders, and provide follow up as necessary.
• Perform remote troubleshooting through diagnostic techniques and asking pertinent questions.
• Determine the best solution based on the issue and details provided by customers and Field Technicians.
• Walk the customer or Field Technician through the problem-solving process.
• Direct unresolved issues to the next level of support personnel.
• Record events and problems, and their resolution in logs.
• Identify and suggest potential areas of improvement on procedures.

Requirements:

• Experience working in Information Technology (IT) is considered an asset.
• Oilfield experience is considered an asset.
• Proficient with Microsoft Office.
• Ability to research and identify solutions for existing or elusive problems.
• Capable of adapting to changing work roles.
• Proven experience as a Help Desk Technician or other customer support role is an asset.
• Good understanding of computer systems, advanced networking skills and emerging wireless technologies.
• Ability to diagnose and resolve basic technical issues.
• General understanding of electrical circuitry.
• Proficiency in English.
• Excellent communication skills.
• Customer-oriented mindset with the ability to remain even-tempered under pressure.

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Job Description

Job Description

We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.

You Have:

• Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
• Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
• Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
• Solid track record of troubleshooting and resolving complex technical issues

Bonus points if you have:

• Experience with Exchange Administration (or any other email collaboration platform)
• Experience using PowerShell for automation, implementation, and data extraction
• Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
• Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
• Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
• Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis

Perks:

• Competitive Salary!
• Health and dental benefits
• Plenty of vacation time
• Opportunity for career progression
• Completely remote work!

If this role sounds like something you might be interested in, please click apply!

Job Description

Job Description

About Can/Am Technologies

At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cash Receipting software is an industry-leading solution that automates and streamlines cash handling and financial management practices for State, County, and City governments. Can/Am serves clients across North America, with staff operating in the following locations: Edmonton Alberta, and Denver Colorado.

We've built an engaged  team of hard-working and collaborative  people in our U.S. and Canadian locations. Successful Can/Am team members model these values:

• Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
• Challenge reality | honestly aspiring to improve with forward-focused ambition
• Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
• Spark | igniting joyful experiences and innovative solutions with passion and energy
• Pay it forward | creating lasting value by investing generously in our people, platforms, and community

Position Summary

Can/Am is looking for a dedicated and thorough Technical Support Technician to support Can/Am’s client-facing and internal applications.

Can/Am is quickly becoming a leading local government POS System provider. You will be a key player in providing the necessary support our company needs to continue our fabulous track record of exceptional service while working alongside a committed group of professionals.

In addition, this role will require a keen eye for improvement and a developed maturity in prioritization of clients’ needs. This role will report to the Director of Support and Operations.

Qualifications

The candidate should be a fast learner with an aptitude for solving problems and providing fast-paced results.

• Managing multiple tickets with varying priority and timeframes
• Communicate and follow up with clients to clarify and provide updates on tickets
• Work efficiently within varying time frames to meet client needs
• Ask necessary questions to identify necessary requirements and expected results
• Able to produce significant output with minimal wasted effort
• Communicate effectively to both technical and business personnel
• Office equipment support/management
  • Network/printer/hardware
• Be able to follow technical processes to run internal routines in support of staff members

Key Goals and Success Criteria

• Run through procedural documentation to prepare product sites for sales demos
• Strong communication skills that result in clear understanding and expectations for both clients and internal staff
• A high level of responsiveness resulting in quick solutions, follow-through, and status updates
• Intrinsically motivated to support others and provide positive interactions
• Provide long-term solutions that will result in higher levels of efficiency
• Support product improvement and contribute to the knowledge base of Can/Am that is used by clients, partners, and internal staff
• Assess and troubleshoot computer software and other internal office equipment support issues
• Receive telephone calls and emails to inquire about issues and provide solutions or escalate to the appropriate personnel
• Interact with co-workers to identify internal issues and research to find a solution
• Perform software tests to determine its value add to the customer
• Write and revise internal documentation to train and reflect internal processes and procedures
• Be available during support hours with periodic on-call requirements         

What you will receive

• A challenging, fulfilling career with co-workers who interact within the framework of our values as a small, vibrant team
• A competitive pay scale (Starting at $55,000 base salary)
• Generous benefits of medical, dental, and RRSP plans 
• The opportunity to make a real difference in the lives of our clients and staff

If you are qualified for this position and have a passion for providing excellent support and strategic results, we would love to hear from you!    

EOE Statement

Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws.  

Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact and let us know the nature of your request and your contact information. 

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Job Description

Job Description

We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.

You Have:

• Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
• Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
• Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
• Solid track record of troubleshooting and resolving complex technical issues

Bonus points if you have:

• Experience with Exchange Administration (or any other email collaboration platform)
• Experience using PowerShell for automation, implementation, and data extraction
• Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
• Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
• Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
• Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis

Perks:

• Competitive Salary!
• Health and dental benefits
• Plenty of vacation time
• Opportunity for career progression
• Completely remote work!

If this role sounds like something you might be interested in, please click apply!

Job Description

Job Description

Salary:

We are seeking a highly organized and customer-focusedTechnical Sales Support individual to join our dynamic integration team at our Calgary branch . This individual will play a crucial role in ensuring smooth communication and coordination between sales teams, clients, and technical staff in audiovisual projects.

The ideal candidate will assist the sales team in managing quotes, schedules, and documentation to support the sales cycle and help deliver successful AV solutions. Organizational skills and attention to detail are vital for maintaining client satisfaction and driving operational efficiency.This position requires a unique blend of technical proficiency, customer service and organizational skills.

Duties and Responsibilities:

• Work with account managers to create detailed scopes of work for projects
• Standardize scopes of work documents to ensure consistency
  
• Act as a liaison between the sales team and design team
• Verify job packs for accuracy and completeness
• Gather, organize, and store closeout documentation
• Manage organization of digital storage of job pack and closeout document folders
  
• Assist in quoting replacement parts and repair services (prepare quotes for forwarding to Account Managers)
• Ensure redlined drawings are properly collected and archived
• Prepare pre-installation documentation for Serial number, MAC addresses and IP addresses
• Facilitate warranty handoff based on closeout documentation
• Assist clients with warranty onboarding process
• Coordinate and prepare cut-sheet submittals, and assistance with RFIs
• Creating basic pre-sales pictorial drawings
• Co-ordinate warranty renewals
  

Preferred Skills and Abilities:

• Minimum of 1 year of experience in either technical or administrative support role
• Experience in Audio Visual or related technology sectors is preferred
• Proficiency in document management and standardization
• Strong interpersonal, communication, and collaboration skills
• Experience with quoting and basic technical drawings an asset
  
• Experience with pictorial drawing software would be an asset
• Knowledge of warranty processes and project closeout procedures
• Excellent organizational and administrative skills

Company Benefits:

• Join our team and work for a well established family owned business!
• We offer a competitive compensation package.
• Comprehensive100% employer-paid benefits , including coverage for Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness Insurance, Long-Term Disability, Life Insurance, and Accidental Death and Dismemberment.
• Paid holidays, flex days, with additional paid time off during Christmas.
• Fun days to keep all our employees connected whether they are in office or onsite.
• Company-provided work laptop and cellphone to support your work activities.
• Employee Assistance Program dedicated to supporting personal health and well-being.
• Lots of training and development opportunities.
• Equal opportunity employer with a focus on creating a diverse, equal, inclusive, and belonging (DEIB) work environment.

Matrix has been in the audio-visual industry since 1994 and has 120 employees located in 12 cities across Canada including Victoria, Burnaby, Kelowna, Edmonton, Regina, Saskatoon, Winnipeg, Windsor, Markham and Ottawa with our headquarters in Calgary. Some of those employees have been a part of Matrix since the beginning, and many have joined along the way as we continue to grow and expand. Apply now to join our amazing team!

Job Description

Job Description

Salary:

Do you want to join a diverse and global team that is revolutionizing the cardiovascular healthcare industry? Circle CVI is hiring!

About Circle Cardiovascular Imaging:

Circles vision is to enable healthier Lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular s CVI42 is the Cardiac MR market leader imaging processing software.

Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. This fuels our creativity, informs our decisions and it is the reason we are passionate about our work and most importantly why we are successful. We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the best.

Position Overview:

The Regional Manager, Technical Solutions and Support will provide remote and onsite technical software support for Circle Cardiovascular Imagings products to Circle customers globally with a primary responsibility for North and South America. The position will be located within Circles corporate office in Calgary. The regular working hours for this position are scheduled between 8:00 am to 5:00pm local time, however, due to the need for 24 X 7 support, this position will require some off-hour response to customer problems until such time as a formal shift rotation schedule can be developed.

The Regional Manager, Technical Solutions and Support will seek to excel at developing and executing Circles product deployment strategy, and manage the customer facing IT and support function to prevent and solve customer problems; to analyze, categorize and prioritize customer issues; to provide consultative services on customers system infrastructure; to provide solutions architecture for enterprise customers needs; to work closely with and inform product and development functions to meet the needs of the end-user; and to assist customers to design system configurations to facilitate optimal care workflows. The Regional Manager, Technical Solutions and Support will be responsible for managing a team to provide support for Circles comprehensive product mix, aligned with customer needs.

The Regional Manager, Technical Solutions and Support will report directly to the Senior Director, IT and Support.

General Responsibilities:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. You may not be required to perform all duties listed and may be required to perform additional, position-specific duties as required by the launch of a new product. The ideal candidate will be flexible and adaptable to fast-moving environments and will be comfortable responding to the changing needs of the customer.

• Maintaining an excellent knowledge of Circles product suite and the fields of Cardiac and Neurovascular Imaging.
• Manage a team within an environment that strives to provide exemplary service to the End Users and Distributor/OEM partners within the confines of department budget.
• Actively engage customer IT professionals during pre and post sales process to understand site infrastructure/architecture, advise IT professionals on optimal installation configurations, and clearly communicate expectations on performance and support to end-users.
• Seek to ensure escalated pre-and-post sales situations are handled promptly and consistently.
• Assist in the design, development and maintenance of solution support tools and systems.
• Remote technical support to solve customer questions, including analyzing, categorizing and prioritizing customer issues, understanding customer infrastructure, and providing recommendations for dealing with performance, system capacity and business continuity issues.
• Documentation of all customer feedback / issues and communicating those issues through our ticketing system channel.
• Assist in remote installation and configuration support for Circle products for customer sites.
• Assist in the development, enhancement, documenting, communicating and promotion of the adherence to any department procedures.
• Assess the companys needs and support initiatives that improve the companys ability to deliver exemplary customer support experience.
• Be able to provide system solution architecture recommendations to align with customer enterprise workflows and IT infrastructure.
• Be a role model for the company culture.
• Travel will be required to provide on-site customer visits, conferences, trade shows, conducting and receiving training; travel is expected to be no more than 20% of work time.

Required Skills/Experience:

• 10 to 15 years of experience in progressively senior roles within Solutions Architecture, System Administration or IT Support functions, preferably in the Medical IT sector, including some degree of Management level experience.
• Outstanding leadership, collaboration and interpersonal skills; professional presence and behavior with the ability to handle diverse situations.
• Outstanding listening, comprehension and clear, concise and grammatically correct oral and written communication skills.
• Experience with stroke workflow is desirable as is experience with Magnetic Resonance and/or Computed Tomography.
• Enterprise level infrastructure experience that includes high availability configurations preferably in large medical settings (Hospital, etc.).
• A solid understanding of LAN and WAN networking, switching, routing and firewalls.
• Experience with medical industry software and hardware is highly desirable; DICOM, PACS and HL7.
• Significant experience with system software / technologies such as virtualization (VMWare, Citrix), GPUs, Windows desktops, Mac desktops, Client-Server solutions, cloud solutions, Windows Server, Linux and LDAP/Active Directory.
• Detail oriented and have excellent follow through skills.
• Coding / previous software development experience is highly desirable/required.
• Scripting and/or DevOps experience including experience with related toolsets and best practices is desirable.
• Exposure / experience with cloud services and implementations such as Amazon Web Services, Microsoft Azure, Google cloud or similar is highly desirable.
• The ability to speak additional languages fluently would be beneficial.

Educational Requirements:

• A Computer Science degree or equivalent in real-world experience.
• An academic background or industry experience in the medical industry; exposure to the fields of Cardiology, Neurology, and medical imaging are all highly desirable.

About the Benefits:

• Competitive compensation and vacation
  
• Transportation allowance
• Flexible working arrangements
• Employee Wellness Program
• Professional development and tuition reimbursement program
• Gratifying internal recognition/kudos programs
• Annual salary review based on company and individual performance
• Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued

Upon joining Circle CVI, you will be welcomed into a collaborative and supportive company with uncompromising values on quality, innovation, culture, and customer service. Join us in changing the medical technology world and submit your application below!

#LI-Onsite

Job Description

Job Description

Scope of Work – Tasks to be Covered

1️⃣ Build Phase – Pre-Installation Activities:

Verify & Validate the Bill of Materials (active & passive components).

Receive and Inspect network equipment (switches, APs, controllers, firewalls).

Rack and Stack devices in designated positions as per the layout plan.

Cable Management: Identify and label network cables for installation.

Power Setup: Verify available PDU sockets and install redundant power sources if required.

Provide Console Access for our remote engineers to configure the devices.

2️⃣ Cutover Phase – Installation & Migration Activities:

Physically replace & install network devices , including:

• Switches (Core, Distribution, and Access Switches)

• Wireless Access Points (Ceiling/Wall Mounted)

• Gateway Controllers

• Firewalls

Cable Patching:

• Perform inter-rack & intra-rack patching with copper and fiber cables.

• Ensure neat dressing and labeling of cables inside the racks.

Swapping Connections: Migrate endpoint connections from old to new switches.

Testing: Conduct power-on and connectivity tests for all installed devices.

User Acceptance Testing (UAT): Work with on-site contacts to verify device functionality.

Document Installation & Spare Materials: Submit a list of installed devices and leftover materials.

Take Before & After Photos of racks, patch panels, and cabling.

Job Description

Job Description

Description

Equinox Engineering Ltd. is a Calgary-based EPCM firm. We are a market leader in oil and gas processing specializing in facilities design, implementation and operational assistance for natural gas, conventional and heavy oil projects. Our clients include several of the largest oil & gas producers in Canada and worldwide, and we are currently executing a wide range of sweet gas, sour gas, conventional oil, heavy oil facility and pipeline projects.

Summary:
The CAD Systems Coordinator is responsible for the support, development and customization of the software systems in the Drafting and Design Department.

Key Responsibilities

• Advanced profiency in Hexagon, and Autodesk Products.
• CAD Software Support: Provide technical support and troubleshooting assistance to CAD users. Address software-related issues and help resolve problems promptly to minimize workflow disruptions.
• Installation and Configuration: Install, configure, and maintain CAD software on workstations and ensure all systems are up to date with the latest versions and patches.
• Ensure that all CAD users follow established drafting and design standards. Implement and enforce consistent CAD practices to maintain quality and consistency across projects.
• Collaboration and Coordination: Work closely with the piping design supervisor and other team members to understand project requirements and provide technical support to meet project goals.
• CAD Customization: Customize CAD software as needed to streamline workflows and increase efficiency. This may include creating custom tools, scripts, and templates.
• License Management: Manage CAD software licenses, track usage, and ensure compliance with licensing agreements.
• Database spec development, modification and coordination.
• Leadership, mentorship and coordination of administration personnel.
• Consistently participate in planning efforts to maintain cutting-edge procedures, systems, and methods.
• Regular meetings with the Department Manager and Piping Design Supervisor to plan the best management of 2D/3D systems and the best allocation and utilization of personnel.
• Ensure clear and effective communication of task status and improvement initiatives to the team.
• Maintain proficiency with the most up to date software.

Skills, Knowledge and Expertise

• Training in Autodesk and, Hexagon products.
• Proficiency in SQL database management and customization.
• Experience with Python scripting, particularly for automation and customization in AutoCAD Plant 3D.
• Familiarity with Microsoft Access.
• Design background in Piping, Civil/Structural and Electrical, excelling in Piping.
• 8+ years’ of EPCM experience and relevant CAD Systems Coordination.
• Certifications or additional training in relevant CAD software and design tools.
• Associate's degree or higher in a relevant field such as Engineering, Computer Science, or a related discipline.