Technical Support Engineer

Kitchener, British Columbia Targeted Talent

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Job Description

We are looking for multiple (5) Technical Support Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.

You Have:

  • Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
  • Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
  • Knowledge of email collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
  • Solid track record of troubleshooting and resolving complex technical issues

Bonus points if you have:

  • Experience with Exchange Administration (or any other email collaboration platform)
  • Experience using PowerShell for automation, implementation, and data extraction
  • Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
  • Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, Office 365 (Exchange Online) strongly preferred
  • Knowledge of Directory services (DirSync, AADSync, Active Directory / domains)
  • Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis

Perks:

  • Competitive Salary!
  • Health and dental benefits
  • Plenty of vacation time
  • Opportunity for career progression
  • Completely remote work!

If this role sounds like something you might be interested in, please click apply!

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Development Support Coordinator

Kitchener, British Columbia THEMUSEUM

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Salary: $50,000/yr

About THEMUSEUM

THEMUSEUM is an eclectic, universal museum of art & technology experiences at play for all stages of life, celebrating the local DNA of Kitchener and Waterloo Region. We bring world class exhibitions and programming to our deserving community.


Position Summary

We are seeking a dynamic and detail-oriented Development Support Coordinator to play a key role in growing earned and contributed revenue for this cultural institution. Reporting to the Manager of Development, this position will combine sponsorship and fundraising campaign activities with outreach to grow membership, birthday party bookings, and corporate group sales.


Key Responsibilities

Communications & Campaigns

  • Draft compelling communications for fundraising campaigns, renewals, and donor updates
  • Collaborate with marketing on digital and print materials that support business development initiatives and donor recognition
  • Maintain an annual calendar of campaigns, communications, and sales cycles
  • Assist with timely donor acknowledgement



Database & Administration

  • Maintain accurate and up-to-date records in the CRM database
  • Generate reports to track performance of campaigns, memberships, and bookings
  • General administrative support to Development team
  • Provide logistical support for member and donor recognition activities as needed



Outreach & Business Development

  • Grow and steward THEMUSEUM memberships through outreach and campaigns
  • Manage and promote birthday party bookings and respond to inquiries
  • Coordinate with the sales team to increase corporate group bookings/rentals
  • Develop strategies to convert third-party users and members into sponsors and donors
  • Assist in preparing customized sponsorship proposals and stewardship reports
  • Assist with building up the member benefits portfolio with local businesses and other attractions

Qualifications

  • Post-secondary education in fundraising, marketing, non-profit management, or related field
  • 13 years of experience in development, sales, customer service, or communications, ideally in a non-profit or cultural setting
  • Strong written and verbal communication skills
  • Proficient in CRM/donor management software and Microsoft Office Suite
  • Highly organized, detail-oriented, and customer-service focused
  • Self-starter with the ability to manage multiple priorities
  • Discretion and professionalism in handling confidential donor information



What We Offer

  • A collaborative and creative team environment
  • Opportunities for professional development and training
  • A chance to make a meaningful impact in your community



THEMUSEUM strives to promote diversity in the workplace by considering all future employees without regard to race, religion, colour, age, sex, national origin, sexual identity, gender identity, genetic disposition, neurodiversity, disability, or any other minority. We encourage applications from all qualified individuals.


THEMUSEUM will accommodate all applicants as required by Human Rights Legislation and the AODA.

We thank all interested applicants. However, THEMUSEUM will contact only those candidates to be interviewed. No phone calls please.

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Personal Support Worker (PSW) - Kitchener

Kitchener, British Columbia RhynoCare

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***LOCAL CANDIDATES ONLY***

Provide skilled care for all activities of daily living in accordance with corporate policy, established standards and recognized nursing practice.

  • Assist the registered staff in nursing diagnostic and therapeutic measures.
  • Complete all documentation on time, and in accordance with corporate policies, ensuring that it is both current and accurate.
  • Ensure a holistic, quality approach to resident care consistent with RhynoCare's Mission, Vision, Values and the Resident Bill of Rights.
  • Provide assistance and support with resident meal service.
  • Provides assistance and support with restorative nursing.
  • Strategize, cooperate and conduct all activities necessary for the effective completion of resident care during his/her shift(s) and throughout the unit.
  • Execute care in accordance with current legislation, best practices, corporate policies, and procedures.
  • Participate in agency risk management program related to resident care.
  • Participate in quality improvement program related to resident care.
  • Perform timely, accurate and complete documentation for all care delivered on the assigned shift in accordance with legislation, regulations and internal requirements.
  • Participate in new staff/student mentoring as assigned and promote educational opportunities to enhance their education.
  • Participate in departmental, Interdisciplinary Team and resident safety meetings.
  • Promote good understanding and teamwork between shifts, registered and unregulated staff and the collective agreement.
  • Adhere to all health and safety procedures, including:
  • Practice proper body mechanics in daily routines, particularly when using computer equipment.
  • Use all equipment in accordance with manufacturer's instructions.
  • Follow established safety procedures for lock outs.
  • Wear proper safety equipment and PPE when necessary.

Qualifications

  • Must be at least 18 years of age.
  • Proficient verbal and written English communication skills.
  • Ability to speak a second language is considered an asset.
  • Must meet one of the following criteria:
    • Successful completion of a Ministry of Education approved PSW Training Program (minimum 640 hours) from a Community College or a school approved by the National Association of Career Colleges OR
    • RN, RPN, Paramedic, Occupational Therapy, and Physiotherapy students with successful completion of Year 1
  • Experience working as a Facility PSW is considered an asset.
  • Negative T.B. skin test or chest x-ray.
  • Current CPR (BCLS) and First Aid Certificate.
  • Meet health surveillance requirements of the Public Hospitals Act.
  • VSS within the past year of hire confirming absence of a criminal history/record.

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