106 IT Trainer jobs in Canada

Job Description

JOB DESCRIPTION

We are currently looking for Trainers who possess excellent leadership skill and passion for Training and Development. You are Guest-focused, excited about travelling to multiple restaurants, working in new environments and assisting in training new Team Members, Supervisors and Managers. As an enthusiastic team leader, you motivate and coach team members to ensure that high standards of Hospitality, Operational and Food Safety standards are achieved.

Key job responsibilities:

• Relocate within one of the designated areas for training and supporting management with the opening and training of new restaurants or existing restaurants.
• Participate in new restaurant openings, new hire trainings, new promotions, as well as restaurant internal and external audits.
• Work alongside team members on the floor at all time and give constructive feedbacks.
• Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
• Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups.
• Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
• Ensure proper communication among the training team and restaurant managers for all training-related issues.
• Use training binders as a guideline for training, actively seek new ideas and develop new training tools.
• Make sure best practices and training system are implemented consistently across the restaurants.

• •Be available to work flexible shifts and weekends.
• •Have at least 1-2 year of experience in food service industry or other related fields.
• •Be guest service oriented and committed to deliver exceptional guest experience.
• •Have strong organizational and communication skills and a lot of patience
• •Embrace our Servant leadership model to positively train, communicate and help team members.
• •Pride yourself in building relationships with your guests and your team.
• •Demonstrate a passion for leading, coaching and serving your team.
• •Having a driver license and your own vehicle is an asset.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

Location:  24 Colonnade Road, Ottawa ON

Schedule:  Daytime, Monday to Friday

What you will be doing…Reporting to the Manager, Learning Centre, the Trainer is responsible for delivering high-quality, compliant, and learner-centered training programs aligned with legislative and industry standards.

You will facilitate classroom based and virtual training sessions, guide learners through onboarding, internal systems, and support course design, administration, and learner evaluation. You'll also contribute subject matter expertise to improve course content and deliver training to internal teams and external clients.

Some of your responsibilities include…

• Deliver a wide range of training including security guard, supervisory, customer service, onboarding, and systems training
• Facilitate both in-person and virtual instruction, coach learners in blended and eLearning environments
• Contribute feedback and expertise to instructional designers and curriculum developers
• Develop and revise job aids, training materials, and evaluation tools
• Administer training records, attendance, testing, and course documentation using CEMS
• Track learner progress, coordinate logistics, and schedule sessions
• Liaise with Recruiting, Operations, and Divisional Training teams to ensure learner readiness
• Ensure all training meets regulatory, operational, and client-specific standards
• Deliver onboarding sessions and internal systems training to new hires
• Work on special projects and maintain current instructor certifications

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Employer paid professional development
• A comprehensive benefits package
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

You’re a good fit if you have…

• Ability to deliver training in both English and French
• Proven experience in virtual and classroom facilitation
• Strong interpersonal, coaching, and learner engagement skills
• Ability to adapt delivery methods to meet learner needs
• Experience tracking training records and learner data
• Ability to contribute to content development and instructional feedback
• Excellent customer service and communication skills
• Advanced computer skills with tools such as Office 365 (PowerPoint, Word, Excel), learning management systems (e.g., Moodle)

Your must-haves:

• College diploma in Training & Development, HR Management or relevant program, or combination of education and work experience in the field of adult learning
• Excellent verbal/written communication skills in
• CTP or CTDP designation is considered an asset
• Knowledge and understanding of adult learning principles, and of a wide range of training methods and techniques
• Certification in course design, delivery and evaluation or a combination of professional development and experience
• Experience or exposure to e-learning authoring tools (e.g., Moodle, Captivate, Articulate)
• Experience in the use of virtual online platforms and in person classroom to deliver training
• Security Guard experience considered an asset
• Use of Force experience considered an asset
• Must be able to obtain and maintain a Government of Canada Secret Level Security Clearance

Application Process

If we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE:  Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

#TrainerJobs #LearningFacilitator #TrainingDeliverySpecialist #TrainingDeliveryCoordinator #InstructionalDesign #AdultLearning #BilingualJobs #VirtualTraining #ClassroomFacilitation #SecurityTraining #CorporateTrainer #LearningAndDevelopment #LMS #CTDP #CTP #CareerInTraining #OttawaJobs

Location:  24 Colonnade Road, Ottawa ON

Schedule:  Daytime, Monday to Friday

What you will be doing…Reporting to the Manager, Learning Centre, the Trainer is responsible for delivering high-quality, compliant, and learner-centered training programs aligned with legislative and industry standards.

You will facilitate classroom based and virtual training sessions, guide learners through onboarding, internal systems, and support course design, administration, and learner evaluation. You'll also contribute subject matter expertise to improve course content and deliver training to internal teams and external clients.

Some of your responsibilities include…

• Deliver a wide range of training including security guard, supervisory, customer service, onboarding, and systems training
• Facilitate both in-person and virtual instruction, coach learners in blended and eLearning environments
• Contribute feedback and expertise to instructional designers and curriculum developers
• Develop and revise job aids, training materials, and evaluation tools
• Administer training records, attendance, testing, and course documentation using CEMS
• Track learner progress, coordinate logistics, and schedule sessions
• Liaise with Recruiting, Operations, and Divisional Training teams to ensure learner readiness
• Ensure all training meets regulatory, operational, and client-specific standards
• Deliver onboarding sessions and internal systems training to new hires
• Work on special projects and maintain current instructor certifications

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Employer paid professional development
• A comprehensive benefits package
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

You’re a good fit if you have…

• Ability to deliver training in both English and French
• Proven experience in virtual and classroom facilitation
• Strong interpersonal, coaching, and learner engagement skills
• Ability to adapt delivery methods to meet learner needs
• Experience tracking training records and learner data
• Ability to contribute to content development and instructional feedback
• Excellent customer service and communication skills
• Advanced computer skills with tools such as Office 365 (PowerPoint, Word, Excel), learning management systems (e.g., Moodle)

Your must-haves:

• College diploma in Training & Development, HR Management or relevant program, or combination of education and work experience in the field of adult learning
• Excellent verbal/written communication skills in
• CTP or CTDP designation is considered an asset
• Knowledge and understanding of adult learning principles, and of a wide range of training methods and techniques
• Certification in course design, delivery and evaluation or a combination of professional development and experience
• Experience or exposure to e-learning authoring tools (e.g., Moodle, Captivate, Articulate)
• Experience in the use of virtual online platforms and in person classroom to deliver training
• Security Guard experience considered an asset
• Use of Force experience considered an asset
• Must be able to obtain and maintain a Government of Canada Secret Level Security Clearance

Application Process

If we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE:  Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

#TrainerJobs #LearningFacilitator #TrainingDeliverySpecialist #TrainingDeliveryCoordinator #InstructionalDesign #AdultLearning #BilingualJobs #VirtualTraining #ClassroomFacilitation #SecurityTraining #CorporateTrainer #LearningAndDevelopment #LMS #CTDP #CTP #CareerInTraining #OttawaJobs

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

• Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
• Actively sell training classes in store, over the phone and online.
• Educates pet parents about the benefits of our entire pet training curriculum.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
• Schedules training classes as outlined by the Company expectations.
• Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.
• Ensures the pet training area and surrounding areas are clean and presentable.
• Recognize associates for their contributions to selling pet training.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs and sells merchandise and services.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• 1-2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

• Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
• Actively sell training classes in store, over the phone and online.
• Educates pet parents about the benefits of our entire pet training curriculum.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
• Schedules training classes as outlined by the Company expectations.
• Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.
• Ensures the pet training area and surrounding areas are clean and presentable.
• Recognize associates for their contributions to selling pet training.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs and sells merchandise and services.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• 1-2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

• Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
• Actively sell training classes in store, over the phone and online.
• Educates pet parents about the benefits of our entire pet training curriculum.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
• Schedules training classes as outlined by the Company expectations.
• Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.
• Ensures the pet training area and surrounding areas are clean and presentable.
• Recognize associates for their contributions to selling pet training.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs and sells merchandise and services.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• 1-2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

• Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
• Actively sell training classes in store, over the phone and online.
• Educates pet parents about the benefits of our entire pet training curriculum.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
• Schedules training classes as outlined by the Company expectations.
• Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.
• Ensures the pet training area and surrounding areas are clean and presentable.
• Recognize associates for their contributions to selling pet training.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs and sells merchandise and services.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• 1-2 years of retail experience in a customer-focused environment.
• Accredited in PetSmart Training Instructor Course
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Job Description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

• Competitive Salary: Paid biweekly and based on experience and skillset
• Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
• Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days
• In-House Sales and Leadership Training: Paid training to enhance your skills
• Earn While You Learn: Paid training on Crunch Connected, our platform
• Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
• Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
• Career Advancement: Direct path to franchise ownership
• Transparent Communication: Open-door policy with supportive management
• Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!

• Create and deliver personalized fitness programs based on client goals, ensuring progress tracking, follow-up, and ongoing support.
• Conduct CrunchOne Kickoff sessions, guiding members through goal setting, nutritional counseling, equipment use, and exercise form.
• Inform members about all available fitness tools and programs to optimize goal achievement.
• Demonstrate safe and effective exercise techniques to clients and facility members.
• Support member service activities, including fitness seminars, boot camps, and body fat assessments.
• Efficiently schedule personal training sessions, appointments, and administrative tasks using company systems.
• Meet or exceed company expectations for session service targets, Personal Training revenue, and overall club success.
• Contribute to maintaining a clean and organized facility by re-racking weights, organizing work areas, and assisting with cleaning checklists.
• Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
• Attend internal monthly workshops.

• Be a part of the greatest growth story ever to be told in the fitness industry!
• The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.
• With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost

• Communication is Key - Clarity and transparency with our processes and expectations
• Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
• All In, All The Time - We give 100% without hesitation
• Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
• Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

• Passionate about fitness and changing lives!
• We are looking for someone who enjoys having conversations about fitness with our members!
• Growth mindset
• Ownership mentality

Job Description

We Offer

• Competitive Salary: Paid biweekly and based on experience and skillset
• Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
• Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days
• In-House Sales and Leadership Training: Paid training to enhance your skills
• Earn While You Learn: Paid training on Crunch Connected, our platform
• Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
• Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
• Career Advancement: Direct path to franchise ownership
• Transparent Communication: Open-door policy with supportive management
• Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!

• Create and deliver personalized fitness programs based on client goals, ensuring progress tracking, follow-up, and ongoing support.
• Conduct CrunchOne Kickoff sessions, guiding members through goal setting, nutritional counseling, equipment use, and exercise form.
• Inform members about all available fitness tools and programs to optimize goal achievement.
• Demonstrate safe and effective exercise techniques to clients and facility members.
• Support member service activities, including fitness seminars, boot camps, and body fat assessments.
• Efficiently schedule personal training sessions, appointments, and administrative tasks using company systems.
• Meet or exceed company expectations for session service targets, Personal Training revenue, and overall club success.
• Contribute to maintaining a clean and organized facility by re-racking weights, organizing work areas, and assisting with cleaning checklists.
• Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
• Attend internal monthly workshops.

• Be a part of the greatest growth story ever to be told in the fitness industry!
• The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.
• With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost

• Communication is Key - Clarity and transparency with our processes and expectations
• Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
• All In, All The Time - We give 100% without hesitation
• Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
• Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

• Passionate about fitness and changing lives!
• We are looking for someone who enjoys having conversations about fitness with our members!
• Growth mindset
• Ownership mentality