44 Itil jobs in Canada

_When applicable, Bombardier promotes flexible and hybrid work policies._
**Why join us?**
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
**Bombardier's Benefits Program**
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
+ Insurance plans _(Dental, medical, life insurance, disability, and more)_
+ Competitive base salary
+ Retirement savings plan
+ Employee Assistance Program
+ Tele Health Program
**What are your contributions to the team?**
+ Educate and support stakeholders in the area of organizational change and transition management for transformations resulting from technology and process transformation.
+ Support the Manufacturing Business Process Owner in defining and managing the change processes that will allow the optimal transition of the organization, identifying risk while optimizing its change readiness.
+ Support leadership alignment, stakeholder management, assess change impacts, develop overall change readiness strategy, identify business risks and designs interventions. Participate in the definition of the communication strategy, etc.
+ Lead collaboration sessions with key stakeholders such as Business Process Owners, Change Management Team, Directors and team members of the Enterprise Resource Planning Program other change agents, Communications and Training team to ensure strong adoption of the solution.
+ Nurture strategic relationships with corporate executives and managers, informal organizational leaders and employees.
+ Develop strong internal networks.
+ Ensure vertical and cross process stream alignment (business/project).
+ Establish working relationships with high level management, staff and project team members, namely:
+ Project Team Leads
+ Business Process Leaders & Functional and Business Analysts
+ Sponsor and change owners of the business
+ High level stakeholders (Vice Presidents, Directors, Managers)
+ Project management
+ Communication, training team and logistic team
+ Deliver agreed deliverables upon project milestones.
+ Develop and implement a strong communication plan to meet the specific needs of all target audiences.
**How to thrive in this role? Skills, knowledge & experience :**
+ You have a minimum of 5 years of direct professional experience in supporting organizational change (business, transformation, software implementation) in a large organization.
+ You hold at bachelor's degree in a related field, or an equivalent combination of education and related experience. Additional education or certifications are an asset but not required.
+ You have an in-depth understanding of manufacturing business environment and related processes and of organizational / human issues associated with business process changes.
+ You have a demonstrated track record in effective change management.
+ You have an excellent knowledge of IT implementation approaches, methodologies and plans
+ You have an excellent knowledge and experience in Change Management and communication
+ You have a good knowledge of Information Systems and Technologies.
+ You have a good understanding of IT training development, delivery methods and logistics
+ You have a strong interest in the human side of change.
+ You are eager to have a positive impact on the future success of Bombardier's manufacturing sector.
+ You are open to learn and eager to leverage your creative mind and enthusiasm to ensure successful adoption.
+ Prior SAP S4 Hana deployment experience is an asset.
+ You can work in both French and English.
**Now that you can see yourself in this role, apply and join the Bombardier Team!**
Please note: You don't need _all_ the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
**Job** Change Management Analyst
**Primary Location** Marcel-Laurin Plant 1
**Organization** Aerospace Canada
**Shift**
**Employee Status** Regular
**Requisition** 8714 Change Management Analyst

Job Description

Job Description

Salary:

Change Management Consultant

We are currently building our roster of experienced, security cleared and reliable subcontractors to support upcoming projects. If you take pride in your work, deliver on time, and value professionalism, wed love to hear from you.

A Change Management Consultant helps organizations successfully navigate and implement changes by focusing on the people side of change. They work with organizations to plan, implement, and sustain changes, ensuring employees adapt to new processes, technologies, or organizational structures. This involves assessing change readiness, developing change management strategies, communicating effectively, and providing support and training to facilitate successful transitions.

Key Responsibilities:

• Change Readiness Assessment:

Analyzing the current organizational culture and identifying potential barriers to change, including assessing employee engagement and leadership commitment.

• Strategy Development:

Creating and implementing change management strategies, including communication plans, training programs, and stakeholder engagement strategies.

• Communication:

Developing and executing effective communication plans to keep stakeholders informed about the change and its implications.

• Training and Support:

Designing and delivering training programs to help employees understand and adapt to the new changes, and providing ongoing support and coaching.

• Collaboration and Stakeholder Engagement:

Working collaboratively with various departments and stakeholders to ensure a smooth transition and address concerns.

• Change Impact Analysis:

Identifying and analyzing the impact of the change on different stakeholders and departments.

• Risk Assessment and Mitigation:

Assessing potential risks associated with the change and developing mitigation strategies.

• Performance Monitoring and Evaluation:

Monitoring the progress of the change and evaluating its impact on organizational performance.

Skills Required:

• Strong interpersonal and communication skills.
• Excellent facilitation and coaching abilities.
• Knowledge of change management methodologies and frameworks.
• Ability to build relationships with stakeholders at all levels.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Experience with various change management tools and techniques.

In essence, a Change Management Consultant is a facilitator of change, helping organizations to navigate the human side of transformation and achieve their desired outcomes.

What We Offer:

Opportunities for ongoing work

Professional collaboration and support

Timely payments and clear expectations

Note:

This is a proactive posting to identify and connect with top talent ahead of scheduled projects.

Only qualified candidates will be contacted.

Thanks for your interest to partner with our organization.

remote work

Job Description

Job Description

Why Indigo Slate a Zensar Company?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts.  We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Indigo Slate a Zensar Company, is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do.  In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum.  These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Indigo Slate a Zensar Company! 

About the Role
We are seeking a dynamic and experienced Change Management Consultant to join our team. This role is ideal for a strategic thinker and proactive leader who thrives at the intersection of business transformation and technology enablement. You will play a pivotal role in driving enterprise-wide change initiatives, improving customer experience, and enabling digital innovation.

Job Description:

Key Responsibilities
As a Change Management Consultant, you will:
• Develop and execute comprehensive change management strategies and plans
• Conduct change assessments and readiness evaluations
• Create and manage change roadmaps and organizational champions
• Lead training and enablement efforts across departments
• Develop detailed project documentation and artifacts
• Drive adoption, minimize resistance, and maximize benefit realization
• Provide coaching and support to stakeholders during transitions
• Analyze organizational culture and barriers through interviews, surveys, and focus groups
• Build strategies to support change adoption and manage resistance
• Facilitate conflict resolution and incorporate feedback from leadership
• Implement and manage the Digital Adoption Platform to enhance user engagement and productivity

Required Qualifications
• Minimum 5 years of relevant Change Management experience
• Prosci or equivalent change management certification
• Proven experience with Digital Adoption Platforms, especially WhatFix or WalkMe
• Administration, content creation, analytics, and integration capabilities
• Strong technical aptitude and troubleshooting skills
• Creative and detail-oriented in designing interactive content
• Analytical mindset for interpreting data and optimizing adoption strategies
• Experience in project visioning, scope documentation, budgeting, and deliverable reviews.
• Skilled in leading collaborative sessions and requirement gathering
• Consulting experience with enterprise clients
• Excellent communication and stakeholder management skills
• Comfortable working in fast-paced, ambiguous environments
• Strong sense of ownership and accountability
• Transparent communicator with a risk mitigation mindset.
• Candidates must agree to hybrid schedule: 3 days/week on-site in Montreal.

What’s in It for You
• Be part of a growing, innovative team where your ideas and leadership matter.
• Work in an environment that values authentic feedback, personal growth, and empowerment.
• Competitive compensation and comprehensive benefits package.
• Opportunity to shape the future of digital transformation and customer experience.
 

Indigo Slate is a full-service human experience company. We are a digital organization backed by a global engineering leader, and we’re dedicated to helping clients build transformative experiences from start to finish. We create smart experiences that deliver powerful results through a profound intersection of marketing, technology, business, and creative. We understand that brands are no longer judged through their advertising, but through each touchpoint, both internal and external, building strength with every experience.

At Indigo Slate, we harness a mix of skills unique in our industry—equal parts strategic consultancy, creative agency, and technology thought leadership—to build and run some of the best experiences on the planet. 

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**Job Requisition ID #**
25WD88330
_The French translation can be found below!/La traduction en français se trouve plus bas !_
**Position Overview**
At Autodesk, we empower innovators to make anything-and behind every transformation we drive externally is a deep commitment to evolving how we work internally. As we accelerate enterprise growth, our go-to-market (GTM) teams are undergoing significant change. We are looking for a Senior Manager of Change Management to help us successfully lead through our evolution , ensuring our Sales, Marketing, and Customer Success teams are engaged, enabled, and equipped to thrive.
Reporting to the Head of Transformation & Programs, this role is critical to the success of Autodesk's GTM evolution. You will lead a change management team that dives deep into impacts created across teams and ensuring that impacted teams can see the changes that are coming. You will work closely with both our Business Process Excellence team and our Enablement team as part of the horizontal teams that look at our most important changes and drive people readiness. This position requires deep expertise, relationship building, and will directly impact our ability to scale transformation across a global GTM organization of over 7,000 people.
**Responsibilities**
+ Lead change management impact assessments for major GTM transformation and growth initiatives
+ Partner with cross-functional teams (program management, enablement, business process excellence) to ensure integrated change plans that drive adoption and minimize disruption
+ Hire and manage a team of change managers to lead change management and change impact
+ Build and deploy a scalable change framework to standardize approach, tools, and outcomes to manage change
+ Develop deep understanding and manage stakeholders to ensure readiness across Sales, Marketing, and Customer Success
+ Collaborate with executive sponsors and functional leaders to ensure visibility, alignment, and support for key initiatives
+ Define success metrics and track change adoption, business impact, and feedback loops to inform continuous improvement
+ Contribute to a culture of change agility, building internal capability through coaching, training, and best practice sharing
**Minimum Qualifications**
+ At least 8 years of experience leading change management in large, complex environments
+ At least 3 years of direct people management experience, with a strong focus on stakeholder engagement and team development
+ Expertise in change management frameworks (e.g., Prosci/ADKAR) and tools, with a pragmatic, results-oriented application style
+ Experience working in or supporting go-to-market teams (Sales, Marketing, Customer Success, Revenue Ops)
+ Ability to translate complex initiatives into accessible messages and practical action plans
+ Exceptional interpersonal and influence skills; able to build trust across executive and operational levels
+ Adept at managing multiple, fast-paced initiatives with competing priorities
+ Bachelor's degree required; advanced degree in Organizational Development, Business, or related field preferred
**The Ideal Candidate**
+ Has led enterprise-level change efforts supporting commercial strategy or customer-facing transformation
+ Comfortable operating in ambiguity and driving clarity
+ Naturally collaborative with a strong sense of accountability
+ Brings both strategic perspective and tactical execution strength
+ Passionate about enabling people through change and building resilient, adaptive teams
---
**Description du poste**
Chez Autodesk, nous donnons aux innovateurs les moyens de tout créer. Derrière chaque transformation que nous menons à l'extérieur se cache un engagement profond à faire évoluer notre façon de travailler en interne. Alors que nous accélérons la croissance de l'entreprise, nos équipes de commercialisation (GTM) connaissent des changements importants. Nous recherchons un responsable senior de la gestion du changement pour nous aider à mener à bien notre évolution et à garantir que nos équipes commerciales, marketing et de réussite client sont engagées, autonomes et équipées pour prospérer.
Rattaché au responsable de la transformation et des programmes, ce poste est essentiel à la réussite de l'évolution GTM d'Autodesk. Vous dirigerez une équipe de gestion du changement qui analysera en profondeur les impacts créés au sein des équipes et veillera à ce que les équipes concernées puissent voir les changements à venir. Vous travaillerez en étroite collaboration avec notre équipe d'excellence des processus métier et notre équipe d'habilitation dans le cadre des équipes horizontales qui examinent nos changements les plus importants et préparent les collaborateurs. Ce poste nécessite une expertise approfondie, une capacité à établir des relations et aura un impact direct sur notre capacité à mettre en œuvre la transformation à l'échelle d'une organisation GTM mondiale de plus de 7 000 personnes.
**Responsabilités**
+ Diriger les évaluations de l'impact de la gestion du changement pour les initiatives majeures de transformation et de croissance GTM
+ Collaborer avec des équipes interfonctionnelles (gestion de programmes, habilitation, excellence des processus métier) afin de garantir des plans de changement intégrés qui favorisent l'adoption et minimisent les perturbations
+ Recruter et gérer une équipe de responsables du changement chargés de diriger la gestion du changement et d'en évaluer l'impact
+ Élaborer et déployer un cadre de changement évolutif afin de normaliser l'approche, les outils et les résultats pour gérer le changement
+ Développer une compréhension approfondie et gérer les parties prenantes afin de garantir la préparation des équipes commerciales, marketing et de réussite client
+ Collaborer avec les sponsors exécutifs et les responsables fonctionnels afin de garantir la visibilité, l'alignement et le soutien des initiatives clés
+ Définir des indicateurs de réussite et suivre l'adoption du changement, son impact sur l'activité et les boucles de rétroaction afin d'alimenter l'amélioration continue
+ Contribuer à une culture de l'agilité au changement, en renforçant les capacités internes par le coaching, la formation et le partage des meilleures pratiques
**Qualifications minimales**
+ Au moins 8 ans d'expérience dans la gestion du changement dans des environnements complexes et de grande envergure
+ Au moins 3 ans d'expérience directe dans la gestion du personnel, avec un accent particulier sur l'engagement des parties prenantes et le développement d'équipes
+ Expertise dans les cadres de gestion du changement (par exemple, Prosci/ADKAR) et les outils, avec un style d'application pragmatique et axé sur les résultats
+ Expérience de travail au sein d'équipes de commercialisation (ventes, marketing, réussite client, opérations commerciales) ou de soutien à ces équipes
+ Capacité à traduire des initiatives complexes en messages accessibles et en plans d'action concrets
+ Excellentes compétences interpersonnelles et capacité d'influence ; capacité à instaurer la confiance entre les niveaux exécutif et opérationnel
+ Aptitude à gérer plusieurs initiatives rapides avec des priorités concurrentes
+ Licence requise ; diplôme supérieur en développement organisationnel, en commerce ou dans un domaine connexe préféré
**Le candidat idéal**
+ A dirigé des efforts de changement à l'échelle de l'entreprise en soutien à la stratégie commerciale ou à la transformation orientée client
+ À l'aise dans les situations ambiguës et capable de clarifier les choses
+ Esprit naturellement collaboratif et sens aigu des responsabilités
+ Apporte à la fois une perspective stratégique et une force d'exécution tactique
+ Passionné par l'accompagnement des personnes dans le changement et la constitution d'équipes résilientes et adaptables
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20% %3E) .**

**Job Requisition ID #**
25WD88330
_The French translation can be found below!/La traduction en français se trouve plus bas !_
**Position Overview**
At Autodesk, we empower innovators to make anything-and behind every transformation we drive externally is a deep commitment to evolving how we work internally. As we accelerate enterprise growth, our go-to-market (GTM) teams are undergoing significant change. We are looking for a Senior Manager of Change Management to help us successfully lead through our evolution , ensuring our Sales, Marketing, and Customer Success teams are engaged, enabled, and equipped to thrive.
Reporting to the Head of Transformation & Programs, this role is critical to the success of Autodesk's GTM evolution. You will lead a change management team that dives deep into impacts created across teams and ensuring that impacted teams can see the changes that are coming. You will work closely with both our Business Process Excellence team and our Enablement team as part of the horizontal teams that look at our most important changes and drive people readiness. This position requires deep expertise, relationship building, and will directly impact our ability to scale transformation across a global GTM organization of over 7,000 people.
**Responsibilities**
+ Lead change management impact assessments for major GTM transformation and growth initiatives
+ Partner with cross-functional teams (program management, enablement, business process excellence) to ensure integrated change plans that drive adoption and minimize disruption
+ Hire and manage a team of change managers to lead change management and change impact
+ Build and deploy a scalable change framework to standardize approach, tools, and outcomes to manage change
+ Develop deep understanding and manage stakeholders to ensure readiness across Sales, Marketing, and Customer Success
+ Collaborate with executive sponsors and functional leaders to ensure visibility, alignment, and support for key initiatives
+ Define success metrics and track change adoption, business impact, and feedback loops to inform continuous improvement
+ Contribute to a culture of change agility, building internal capability through coaching, training, and best practice sharing
**Minimum Qualifications**
+ At least 8 years of experience leading change management in large, complex environments
+ At least 3 years of direct people management experience, with a strong focus on stakeholder engagement and team development
+ Expertise in change management frameworks (e.g., Prosci/ADKAR) and tools, with a pragmatic, results-oriented application style
+ Experience working in or supporting go-to-market teams (Sales, Marketing, Customer Success, Revenue Ops)
+ Ability to translate complex initiatives into accessible messages and practical action plans
+ Exceptional interpersonal and influence skills; able to build trust across executive and operational levels
+ Adept at managing multiple, fast-paced initiatives with competing priorities
+ Bachelor's degree required; advanced degree in Organizational Development, Business, or related field preferred
**The Ideal Candidate**
+ Has led enterprise-level change efforts supporting commercial strategy or customer-facing transformation
+ Comfortable operating in ambiguity and driving clarity
+ Naturally collaborative with a strong sense of accountability
+ Brings both strategic perspective and tactical execution strength
+ Passionate about enabling people through change and building resilient, adaptive teams
---
**Description du poste**
Chez Autodesk, nous donnons aux innovateurs les moyens de tout créer. Derrière chaque transformation que nous menons à l'extérieur se cache un engagement profond à faire évoluer notre façon de travailler en interne. Alors que nous accélérons la croissance de l'entreprise, nos équipes de commercialisation (GTM) connaissent des changements importants. Nous recherchons un responsable senior de la gestion du changement pour nous aider à mener à bien notre évolution et à garantir que nos équipes commerciales, marketing et de réussite client sont engagées, autonomes et équipées pour prospérer.
Rattaché au responsable de la transformation et des programmes, ce poste est essentiel à la réussite de l'évolution GTM d'Autodesk. Vous dirigerez une équipe de gestion du changement qui analysera en profondeur les impacts créés au sein des équipes et veillera à ce que les équipes concernées puissent voir les changements à venir. Vous travaillerez en étroite collaboration avec notre équipe d'excellence des processus métier et notre équipe d'habilitation dans le cadre des équipes horizontales qui examinent nos changements les plus importants et préparent les collaborateurs. Ce poste nécessite une expertise approfondie, une capacité à établir des relations et aura un impact direct sur notre capacité à mettre en œuvre la transformation à l'échelle d'une organisation GTM mondiale de plus de 7 000 personnes.
**Responsabilités**
+ Diriger les évaluations de l'impact de la gestion du changement pour les initiatives majeures de transformation et de croissance GTM
+ Collaborer avec des équipes interfonctionnelles (gestion de programmes, habilitation, excellence des processus métier) afin de garantir des plans de changement intégrés qui favorisent l'adoption et minimisent les perturbations
+ Recruter et gérer une équipe de responsables du changement chargés de diriger la gestion du changement et d'en évaluer l'impact
+ Élaborer et déployer un cadre de changement évolutif afin de normaliser l'approche, les outils et les résultats pour gérer le changement
+ Développer une compréhension approfondie et gérer les parties prenantes afin de garantir la préparation des équipes commerciales, marketing et de réussite client
+ Collaborer avec les sponsors exécutifs et les responsables fonctionnels afin de garantir la visibilité, l'alignement et le soutien des initiatives clés
+ Définir des indicateurs de réussite et suivre l'adoption du changement, son impact sur l'activité et les boucles de rétroaction afin d'alimenter l'amélioration continue
+ Contribuer à une culture de l'agilité au changement, en renforçant les capacités internes par le coaching, la formation et le partage des meilleures pratiques
**Qualifications minimales**
+ Au moins 8 ans d'expérience dans la gestion du changement dans des environnements complexes et de grande envergure
+ Au moins 3 ans d'expérience directe dans la gestion du personnel, avec un accent particulier sur l'engagement des parties prenantes et le développement d'équipes
+ Expertise dans les cadres de gestion du changement (par exemple, Prosci/ADKAR) et les outils, avec un style d'application pragmatique et axé sur les résultats
+ Expérience de travail au sein d'équipes de commercialisation (ventes, marketing, réussite client, opérations commerciales) ou de soutien à ces équipes
+ Capacité à traduire des initiatives complexes en messages accessibles et en plans d'action concrets
+ Excellentes compétences interpersonnelles et capacité d'influence ; capacité à instaurer la confiance entre les niveaux exécutif et opérationnel
+ Aptitude à gérer plusieurs initiatives rapides avec des priorités concurrentes
+ Licence requise ; diplôme supérieur en développement organisationnel, en commerce ou dans un domaine connexe préféré
**Le candidat idéal**
+ A dirigé des efforts de changement à l'échelle de l'entreprise en soutien à la stratégie commerciale ou à la transformation orientée client
+ À l'aise dans les situations ambiguës et capable de clarifier les choses
+ Esprit naturellement collaboratif et sens aigu des responsabilités
+ Apporte à la fois une perspective stratégique et une force d'exécution tactique
+ Passionné par l'accompagnement des personnes dans le changement et la constitution d'équipes résilientes et adaptables
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20% %3E) .**

Job Description

Job Description

Reporting to the Senior Manager, Asset Management, this role is responsible for developing, maintaining & improving technical customer training programs, designing and leading customer-facing change management services, and leading customer success initiatives at PowerON. This role helps further prepare PowerON’s clients, such as transit agencies and fleet operators, to operate their fleets in a new environment centered around complex electrification infrastructure, including EV chargers, BESS, transformers, and smart grid systems. The specialist acts as a subject-matter expert, blending expertise in learning & development, instructional design, technical operations, and change management. The responsibilities include but are not limited to:

Training Development & Delivery

•   Lead training needs assessments for clients to identify skills gaps and learning objectives.

•   Design, train instructors and oversee delivery of tailored training programs, including “train-the-trainer” modules for technical infrastructure.

•   Develop and implement quizzes, evaluations, and other assessment tools to measure training effectiveness.

•   Establish onboarding, refresher, and continuous learning plans aligned with evolving technologies.

•   Maintain ownership of learning content in alignment with adult learning principles, industry standards, and operational requirements.

•   Propose recommendations on structuring a Learning & Development department within the company

Change Management

•   Develop and implement comprehensive change management approaches to assist client organizations and their stakeholders adopt PowerON’s solutions fully and effectively.

•   Create and execute stakeholder engagement and communication plans tailored to each customer’s organizational structure and culture.

•   Facilitate workshops and briefings for client staff, leadership, and partner contractors to ensure operational alignment.

•   Anticipate and address potential adoption barriers within client organizations and implement targeted interventions.

•   Establish, monitor, and report on client adoption metrics and success indicators.

Customer Success

•   Proactively monitor client service experience and identify improvement opportunities.

•   Conduct independent on-site observations to capture operational challenges and design solutions.

•   Develop and maintain customer success playbooks, service quality benchmarks, and feedback loops.

•   Lead implementation of process improvements to close identified service gaps and enhance operational performance.

•   Create dashboards and reports that demonstrate training ROI and customer success outcomes.

•   Other activities as required

Qualifications

•   Post-Secondary Degree in Education, Business or a related field (Master’s Degree is preferred)

•   5+ years of progressive experience in leading or building net-new Learning & Development, Change Management, or Customer Success initiatives.

•   Experience in utilities, transit, fleet, or critical infrastructure sectors is ideal.

•   Proven ability to independently design, deliver and evaluate technical learning & development programs.

•   Knowledge of adult learning principles, instructional design, and training evaluation methods.

•   Proficiency with Learning Management Systems and digital training tools.

•   Strong stakeholder engagement, facilitation, and communication skills.

•   Strong analytical ability to interpret feedback and operational data to operationalize and lead improvement programs.

•   Project management skills and experience independently managing multiple initiatives.

While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and 2SLGBTQ+ persons.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. PowerON will accommodate candidates under the AODA legislation in all aspects of the hiring process. Please notify us if accommodation is required.

Job Description

Job Description

 
We are seeking a dynamic well rounded change leader to join our Change Management Office. 

The Manager, Change Management is responsible for managing a team of Project Coordinators and Business Analysts tasked with managing and coordinating change activities for various departments in support of corporate goals and objectives. This includes overseeing change projects as needed, managing the overall change portfolio for the organization, and creating strategy to empower change throughout the organization. The role will also include mentoring and coaching for stakeholders throughout the organization on change methodology.

This is a full-time permanent position located in our Head Office in Campbell River, BC .

Your contributions to the team include: 

• Engage with stakeholders to manage the change portfolio for the organization.
• Set standards for the Change Management Office and enforce change management best practices across the organization. 
• Lead and support the development of processes, tools, and resources to support change initiatives.
• Continuously evaluate the effectiveness of process and procedure through collaboration with stakeholders and teams to develop strategies for enhancing them.
• Create strategy to grow a positive culture of change within the organization.
• Mentor stakeholders throughout the various stages of the change management framework.
• Review effectiveness of current processes and procedures.
• Identify, mentor, and cultivate talent within the Change Management Office.
• Work with various stakeholders to oversee the effective delivery of change initiatives within defined timelines.
• Define KPIs for Change Management and effectively manage them.
• Design and deliver change management plans for all companies within our organization. 
• Host monthly meetings with leadership teams to guide and manage project. 
• Coach and support leaders on their role as change champions. 

What you need to be successful:

• Minimum 6 years leadership experience with proven ability to lead a team of skilled professionals in a complex organizational structure.
• Minimum 3 years direct work experience in change and project management. 
• Strong understanding of change methodologies and the ability to practically implement them. 
• Ability to communicate and created shared understanding in multiple stakeholders including executives, management and on-site staff.
• Excellent communication and collaboration skills across all levels of an organization.
• Strong leadership and the ability to inspire teams during change. 
• Demonstrated experience managing variety of stakeholders. 
• Previous experience as a Business Analyst an asset. 

The Perks:

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program (EFAP)
• Health and wellness benefit
• RPP eligibility after one year
• Employee recognition program

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs

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